Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Company Developer Account locked
Hi everyone! Writing this from my personal Developer Account but this is related to my other account, enrolled under my startup organization account. Sunday morning I've started finalizing a feature on my startup that I've worked on with my colleagues for over a year already. I've pushed the code as usual, wanted to do a internal TestFlight build and I was apparently logged out on Xcode from my account. Thought it's no big deal - went to log in in Xcode Settings -> Account but my attempt was unsuccessful - I was presented a message stating "Unknown error occurred". Weird, but then I tried to use the browser to login into App Store Connect using the following account - I was met with the same message. Alright, I thought I might need to reset my password - clicked on Forgot Password and started the reset password flow. To my surprise, I am presented a new message, stating - Your account has been locked and I need to verify my phone number to request access to this account. I proceed, enter my phone number associated with the account and click continue. I am the presented with the message that my Account Access is Requested and I need to wait up to a day. I then also decided to check Keychain and well, surprise surprise - all my certificates have also been revoked from keychain, both development and distribution. Well, I wake up this morning to the following email: And attempting to login/reset password now presents a message stating that my account is now LOCKED: I've been an Apple Developer for more than 7 years. I've had multiple Developer accounts. This is the first time I'm seeing such things. Please, someone explain what is going on and how can I verify my identity with apple to access my account? I cannot release a new version of our startup's app. We are suffering business losses due to failing to meet a deadline with a potential client. I cannot believe such things are happening.
9
11
1.3k
Apr ’25
Our developer account is unable to renew through the https://developer.apple.com
Hello, Our developer account is unable to renew through the https://developer.apple.com/account website. The account will expire in 8 days. When clicking the "Renew Membership" button to proceed to the order details page, I filled in the required personal information and electronic invoice details as instructed. However, after clicking the "Continue to Payment Method" button, the website became unresponsive. By checking the console logs, I noticed a 500 error occurred on the website. Since we specifically require an electronic invoice, the Developer app cannot meet our needs. The account is nearing expiration. Could you please assist us by temporarily extending the account's expiration date? Your support would be greatly appreciated. Thank you.
1
0
154
May ’25
Apple enrollment error: Your enrollment could not be completed.
Hello When I tried to enroll for Apple developer program, I got message like Your enrollment could not be completed. "Your enrollment in the Apple Developer Program could not be completed at this time." And i am not able to proceed payment page anymore . Apple consultant also don’t know main problem that bother me. Is anybody solve this problem??? Is waiting most proper answer?? Thanks
12
0
5.8k
Feb ’26
Request for access to Family Controls entitlement
I have filled the form to request for this access, but it has been 15 days now and I haven’t gotten any feedback. Apple Support said the appropriate team will be in contact with me once it has been approved. It’s been 15 days and still nothing. I just want to know how long it would take, and Apple’s WWDC 2025 is around the corner, I was really looking forward to get this done before then.
0
0
173
May ’25
Developer Program Membership Stuck in Pending Status—Assistance Required
Hello Apple Developer Support Team, I recently purchased an Apple Developer Program membership, but my account remains in “Pending” status and has not advanced to Active. Below are my details: Program: Apple Developer Program (Individual) Could you please: Confirm that my payment was received successfully. Identify any missing information or steps required on my side. Advise on the expected timeline for activation. Thank you for your help in resolving this issue. I appreciate your prompt assistance. Best regards,
0
0
82
Apr ’25
Developer Program Stuck in UAE Region Despite US Apple ID
Hi everyone, I’m trying to enroll in the Apple Developer Program, but I’m stuck in a strange region issue. My Apple ID was originally created in the United States, and I’ve already: • Set my Apple ID region to the United States • Updated my payment and shipping address to a valid US billing address • Changed the App Store country/region on my iPhone to the United States • Signed in to the Apple Developer site after all of the above Despite all this, when I try to pay for the Developer Program, the enrollment page still shows the price in AED (UAE Dirhams) and lists the region as UAE. Apple Support couldn’t fix it and told me to try the forums. I’m worried that if I go ahead and pay, my developer account will be permanently tied to the UAE region, even though everything else is U.S.-based. Has anyone experienced this before? Is there a hidden cache, setting, or workaround to get the Developer Program to recognize the U.S. region correctly? Any help would be massively appreciated. Thanks in advance
0
0
138
Jun ’25
Not receiving invitation for developer account
Hi to whom it may concern, My company has hired an outsource to help us in developing our mobile app. But the person haven't received any invitation email to create developer account for their email company domain. The outsource company has checked with their infra team, either the invitation email was blocked, but it wasn't. Is there any solution for this? as summary my current company is inviting an outsource that used their company email to create developer account. but the email hasn't reached their end.
0
0
72
Apr ’25
your payments from apple are on hold
Hi everyone, I'm an indie developer and I'm currently dealing with a confusing and concerning issue with Apple. I'm wondering if anyone has experienced something similar. 🔻 What happened: I’m based in Poland and recently opened a sole proprietorship. A few days before the issue, I updated my W-8BEN tax form (correcting my personal ID to my business tax ID – NIP). Then, one day before my scheduled monthly payout, I received an email from Apple saying: "Your payments are on hold – we’ve noticed irregular activity on your account." All payments were suddenly put on hold with no specific reason given. My app remains live and available on the App Store. I wasn’t warned ahead of time, and there’s no detailed explanation from Apple so far. 🔸 My questions: Has anyone else had all their payments withheld right before payout like this? What were the reasons in your case (tax issues, account verification, “irregular activity”, etc.)? How long did it take to resolve, and did Apple eventually release the funds? I’ve contacted Apple Finance, but responses so far have been generic and slow. Any advice, experience, or clarification would be extremely appreciated — this payout is essential for covering my operating costs, and being left without funds so suddenly is pretty rough.
0
0
209
Jun ’25
Can't renew, can't update contact info
I originally created my Apple Developer account when I was living in Canada (years ago). Now that I live in the U.S. I want to renew it, but I can't - because it thinks I'm still in Canada. When I go to change my contact information, I get a screen that says: "Unauthorized Your account can’t access this page. There may be certain requirements to view this content. If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement." What do I do?
2
3
716
Dec ’25
New Trouble with Over-the-Air Installs
All of a sudden my apps made with my client's Enterprise account won't launch when downloaded over-the-air on iOS 17+, but WILL launch when installed over a wire. The usual 'trust' mechanism found under Settings>General>VPS and Device Management seems not to be available for over-the-air downloads. But it is available for over-a-wire sideloads! This seems not to be an issue with iOS 15+ Does anyone here know what to do about this? Thanks, Craig Umanoff
0
0
68
Apr ’25
Unable to get renew option to renew developer account
Hi, Our account was due for renewal and not getting renew option neither on the website nor on the app. While the banner shows renewal is due but no option to pay. Attaching the screenshot below need immediate help.
Replies
2
Boosts
1
Views
838
Activity
Feb ’26
苹果内购收到的通知
我们这边收到的一个通知,是设置的订阅明明是6块,苹果通知过来的是renewalPrice是6000,个别是6000,也有600的,如何设置renewalPrice这个字段是除1000还是除100换算
Replies
0
Boosts
0
Views
113
Activity
May ’25
Company Developer Account locked
Hi everyone! Writing this from my personal Developer Account but this is related to my other account, enrolled under my startup organization account. Sunday morning I've started finalizing a feature on my startup that I've worked on with my colleagues for over a year already. I've pushed the code as usual, wanted to do a internal TestFlight build and I was apparently logged out on Xcode from my account. Thought it's no big deal - went to log in in Xcode Settings -> Account but my attempt was unsuccessful - I was presented a message stating "Unknown error occurred". Weird, but then I tried to use the browser to login into App Store Connect using the following account - I was met with the same message. Alright, I thought I might need to reset my password - clicked on Forgot Password and started the reset password flow. To my surprise, I am presented a new message, stating - Your account has been locked and I need to verify my phone number to request access to this account. I proceed, enter my phone number associated with the account and click continue. I am the presented with the message that my Account Access is Requested and I need to wait up to a day. I then also decided to check Keychain and well, surprise surprise - all my certificates have also been revoked from keychain, both development and distribution. Well, I wake up this morning to the following email: And attempting to login/reset password now presents a message stating that my account is now LOCKED: I've been an Apple Developer for more than 7 years. I've had multiple Developer accounts. This is the first time I'm seeing such things. Please, someone explain what is going on and how can I verify my identity with apple to access my account? I cannot release a new version of our startup's app. We are suffering business losses due to failing to meet a deadline with a potential client. I cannot believe such things are happening.
Replies
9
Boosts
11
Views
1.3k
Activity
Apr ’25
Our developer account is unable to renew through the https://developer.apple.com
Hello, Our developer account is unable to renew through the https://developer.apple.com/account website. The account will expire in 8 days. When clicking the "Renew Membership" button to proceed to the order details page, I filled in the required personal information and electronic invoice details as instructed. However, after clicking the "Continue to Payment Method" button, the website became unresponsive. By checking the console logs, I noticed a 500 error occurred on the website. Since we specifically require an electronic invoice, the Developer app cannot meet our needs. The account is nearing expiration. Could you please assist us by temporarily extending the account's expiration date? Your support would be greatly appreciated. Thank you.
Replies
1
Boosts
0
Views
154
Activity
May ’25
Apple enrollment error: Your enrollment could not be completed.
Hello When I tried to enroll for Apple developer program, I got message like Your enrollment could not be completed. "Your enrollment in the Apple Developer Program could not be completed at this time." And i am not able to proceed payment page anymore . Apple consultant also don’t know main problem that bother me. Is anybody solve this problem??? Is waiting most proper answer?? Thanks
Replies
12
Boosts
0
Views
5.8k
Activity
Feb ’26
Couldn't open apple account from Bangladesh
I'm trying to open an Apple account to enroll in the developer programme from Bangladesh but couldn't get verification code on Bangladeshi phone number. I've tried multiple phone numbers but got the same response (Verification codes can't be sent to this phone number at this time. Please try again later).
Replies
0
Boosts
0
Views
94
Activity
May ’25
Bought Apple Developer but still says "Your Apple Developer Program membership has expired"
I'm not sure how to proceed. I paid for Apple Develoepr Program but not seeing it applied to my account and I still see "Your Apple Developer Program membership has expired.'
Replies
1
Boosts
0
Views
96
Activity
Mar ’26
Request for access to Family Controls entitlement
I have filled the form to request for this access, but it has been 15 days now and I haven’t gotten any feedback. Apple Support said the appropriate team will be in contact with me once it has been approved. It’s been 15 days and still nothing. I just want to know how long it would take, and Apple’s WWDC 2025 is around the corner, I was really looking forward to get this done before then.
Replies
0
Boosts
0
Views
173
Activity
May ’25
Need assistance with accessing your developer account? web-form
How do I get a response from anyone after completing this web-form? I have paid subscription, sent ID documents months ago, but still cannot get past this page
Replies
3
Boosts
1
Views
911
Activity
Oct ’25
Hi I'm New here on the forums (been a developer for a couple years now)
Hello There! I will try to be very active! (I had nothing to type lol)
Replies
1
Boosts
0
Views
104
Activity
Jun ’25
Developer Program Membership Stuck in Pending Status—Assistance Required
Hello Apple Developer Support Team, I recently purchased an Apple Developer Program membership, but my account remains in “Pending” status and has not advanced to Active. Below are my details: Program: Apple Developer Program (Individual) Could you please: Confirm that my payment was received successfully. Identify any missing information or steps required on my side. Advise on the expected timeline for activation. Thank you for your help in resolving this issue. I appreciate your prompt assistance. Best regards,
Replies
0
Boosts
0
Views
82
Activity
Apr ’25
Apple Development Program order request not processed even after 576 hours
It has been 576 hours since I got email that purchase will be completed in next 48 hours (Aug 19th).I tried it again on Aug 30th and Sept 4th but still no other resposne than those same emails.No charge on my bank account, nothing. I even sent support message and still no answer.What is happening Apple?
Replies
1
Boosts
1
Views
639
Activity
Jan ’26
Developer Program Stuck in UAE Region Despite US Apple ID
Hi everyone, I’m trying to enroll in the Apple Developer Program, but I’m stuck in a strange region issue. My Apple ID was originally created in the United States, and I’ve already: • Set my Apple ID region to the United States • Updated my payment and shipping address to a valid US billing address • Changed the App Store country/region on my iPhone to the United States • Signed in to the Apple Developer site after all of the above Despite all this, when I try to pay for the Developer Program, the enrollment page still shows the price in AED (UAE Dirhams) and lists the region as UAE. Apple Support couldn’t fix it and told me to try the forums. I’m worried that if I go ahead and pay, my developer account will be permanently tied to the UAE region, even though everything else is U.S.-based. Has anyone experienced this before? Is there a hidden cache, setting, or workaround to get the Developer Program to recognize the U.S. region correctly? Any help would be massively appreciated. Thanks in advance
Replies
0
Boosts
0
Views
138
Activity
Jun ’25
Not receiving invitation for developer account
Hi to whom it may concern, My company has hired an outsource to help us in developing our mobile app. But the person haven't received any invitation email to create developer account for their email company domain. The outsource company has checked with their infra team, either the invitation email was blocked, but it wasn't. Is there any solution for this? as summary my current company is inviting an outsource that used their company email to create developer account. but the email hasn't reached their end.
Replies
0
Boosts
0
Views
72
Activity
Apr ’25
your payments from apple are on hold
Hi everyone, I'm an indie developer and I'm currently dealing with a confusing and concerning issue with Apple. I'm wondering if anyone has experienced something similar. 🔻 What happened: I’m based in Poland and recently opened a sole proprietorship. A few days before the issue, I updated my W-8BEN tax form (correcting my personal ID to my business tax ID – NIP). Then, one day before my scheduled monthly payout, I received an email from Apple saying: "Your payments are on hold – we’ve noticed irregular activity on your account." All payments were suddenly put on hold with no specific reason given. My app remains live and available on the App Store. I wasn’t warned ahead of time, and there’s no detailed explanation from Apple so far. 🔸 My questions: Has anyone else had all their payments withheld right before payout like this? What were the reasons in your case (tax issues, account verification, “irregular activity”, etc.)? How long did it take to resolve, and did Apple eventually release the funds? I’ve contacted Apple Finance, but responses so far have been generic and slow. Any advice, experience, or clarification would be extremely appreciated — this payout is essential for covering my operating costs, and being left without funds so suddenly is pretty rough.
Replies
0
Boosts
0
Views
209
Activity
Jun ’25
Can't renew, can't update contact info
I originally created my Apple Developer account when I was living in Canada (years ago). Now that I live in the U.S. I want to renew it, but I can't - because it thinks I'm still in Canada. When I go to change my contact information, I get a screen that says: "Unauthorized Your account can’t access this page. There may be certain requirements to view this content. If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement." What do I do?
Replies
2
Boosts
3
Views
716
Activity
Dec ’25
Could not create DeviceCheck Key with Enterprise account
I have admin access for our Enterprise account I can't see the option to create a DeviceCheck key needed for the App Attest functionality. Is there a limitation preventing this key from being generated on Enterprise accounts?
Replies
1
Boosts
0
Views
160
Activity
Jun ’25
New Trouble with Over-the-Air Installs
All of a sudden my apps made with my client's Enterprise account won't launch when downloaded over-the-air on iOS 17+, but WILL launch when installed over a wire. The usual 'trust' mechanism found under Settings>General>VPS and Device Management seems not to be available for over-the-air downloads. But it is available for over-a-wire sideloads! This seems not to be an issue with iOS 15+ Does anyone here know what to do about this? Thanks, Craig Umanoff
Replies
0
Boosts
0
Views
68
Activity
Apr ’25
Fix everything on ios beta 26
Fix the beta iOS 26 right away i can’t check my software update page in my settings and iPhone charging ge overheated and slow to charge to
Replies
2
Boosts
1
Views
752
Activity
Jun ’25