We want to automate getting crash reports from ASC via CI or some other mechanism. Having developers manually check the Xcode Organizer isn't a scalable solution for us.
Even with a api key with the App Manager role, we get a 403.
https://api.appstoreconnect.apple.com/v1/diagnosticSignatures?limit=50 requires ADMIN role access which makes it a non starter in our org because of access restrictions.
Since developers have access to the crash reports via Xcode in their developer roles, it should make sense for the REST API to expose the same data without ADMIN permissions.
Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
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When I login to my Dev account, I get a banner that says "The updated Apple Developer Program License Agreement needs to be reviewed. In order to update your existing apps and submit new apps to the App Store, the Account Holder must review and accept the updated agreement."However, when I go to Agreements, Tax, and Banking, I see both Free Apps and Paid Apps agreement, but when I click on View, there's nothing for me to accept. It's a pop-up window with a list of countries and a button at the end that says "Close". And that's it. No other action is possible. No other option either under the Action column.So then how can I review and accept it?
We are enrolling on behalf of an organization. We do have following information with us.
• Legal binding authority,
• Legal entity status,
• A D-U-N-S® number, and
• A website.
We are always getting the message as :-
There may be an issue with your account that needs to be resolved before you can continue. Please contact support.
This seems very generic message we are not getting the reason why we are not able to enroll for apple dev program.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
App Clips
Xcode
Feedback Assistant
Developer Program
Frustrated developer here. I’ve been dealing with Apple developers via telephone and have been submitting a case a week for the last four weeks with the same response “The developers are reviewing your application“. How long does it take to review an application? It’s weird because I started the same process with Google at the same time and they are now reviewing my app for publishing.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hey guysI’ve been trying to pay for Apple Developer Program enrollment for about a week and still no luck. As well as I got from a small talk with the customer support – Apple never got my money. So it seems like my payment authorization fails all the time. But I don’t know what’s really going on.Have any of you ever had issues like that?Or maybe you just know what’s going on and how to fix it?
Hello,
I need help with an issue regarding my Apple Developer Program enrollment.
I completed the payment for the annual membership and received the official invoice from Apple. My card was charged successfully, and I have all the payment references.
However, after the payment was processed:
My account remained in Pending status
The message “Complete your purchase” kept appearing
When attempting the payment again, the system reported that the order was already paid
Now the enrollment flow has reset completely, and the system is asking me to start enrollment and pay again, even though the first payment was successful
This seems like a synchronization issue where the payment was recorded in the Apple Online Store system, but not linked to my Developer enrollment.
I do not want to be charged again, since the first transaction was already completed.
Could someone from Apple please help link the payment to my Apple ID or advise how to activate my membership?
Right now my account cannot proceed with enrollment and I cannot access App Store Connect.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello,
About 7-8 months ago, I received an e-mail stating that my apple developer account would be deleted after 30 days, and my account was deleted after 30 days.
I tried to contact many times, I got hopeful each time, but the Apple team never gave a full explanation.
They always responded saying they would be interested, but it never came to fruition.
In fact, I was most excited when I received the following e-mail:
Hello Oğuzcan,
My name is Joel, and I’m a senior Advisor with Developer Support. Your case has been given to me for further handling, and I’m happy to follow up with you today.
I understand that you have initiated a conversation in our developer forums.
Please, provide us more information and show us the email that you received, so we will assist your better.
Please, reply to the received email for obtaining more information as the appropriate team will be able to assist you better.
Please, reply to this email if you have further questions.
Have a great day.
Best Regards,
Joel
Developer Support
I was very hopeful when I read that he was a Senior Advisor. This e-mail came on July 28, 18:17, today is December 8, 2025.
I'm giving up hope now, my account won't be opened again. My members ask why there are no iOS versions of my applications, this is very difficult for me.
Does anyone have any recommendations?
I filled out forms and created requests many times.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
App Store Connect API
Developer Program
Hi,
I am trying to update my apps and i couldn't do it, can anyone please help? this is what happened to me.
Once my membership renewed, i couldn't compile my apps due to signing error. here is the error message:
Xcode archive done. 31.7s
Failed to build iOS app
Error (Xcode): Communication with Apple failed: Your team has no devices from
which to generate a provisioning profile. Connect a device to use or manually
add device IDs in Certificates, Identifiers & Profiles.
https://developer.apple.com/account/
/Users/tony/vn246/ios/Runner.xcodeproj
when I go to the portal developer.apple.com/account to create the Provisioning Profile manually then it said there is no device, and when i go into the Devices section then the machine uuid is added and it's there and registered, i had always been compiling with it before the old membership was expired. I tried to remove those and re-added and the error still persisted.
P.S.: I renewed all my certificates (removed old and recreated new)
thank you
Hello Team
I tried to enroll using the Apple Developer app on both my Mac and my iPhone and I keep getting the "Unknown error" please try again popup.
I'm on the latest macOS and iOS version, have everything in line to the requirements, but nothing seems to be working.
Can someone guide me if there's something I've not done right?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I have recently paid for the Apple developer program. I have been trying now for days to get enrolled. I’ve paid my money, but I can’t connect my Apple connect and it says my account is pending. I can’t get anybody on the phone or an email to help me figure out what the problem is. I’m not exactly sure what to do which direction to go at this point if someone could please direct me to somebody that could help me with this I would truly appreciate it. Thank you very much. I’ll be looking forward to working with you all soon. If I could just get my account in order, can somebody please help me with this?.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I got an invite to join an App Store Connect account.
When trying to register, I get stuck when trying to enter the 2FA code I got to my phone number.
Please have a look here: https://www.loom.com/share/6ed2d55ae05f4290a697d103081d7ade
I already have this phone number registered with my work account. Not sure, if this is relevant.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello everyone,
I'm a developer who has been facing a significant issue with my Apple Developer account and the app submission process. I hope to get some guidance or assistance from the community or Apple support.
Timeline of Events
Four months ago: I prepared an app and submitted it to TestFlight for review.
Initial rejection: The app was rejected due to technical issues such as screenshots, app description, and insufficient permission explanations for features like location, camera, and microphone.
Resubmission after fixes: I carefully addressed all the issues mentioned by the Apple review team and resubmitted the app.
Second rejection: This time, the app was rejected citing general policy violations related to copyright issues. The rejection was vague, and I couldn’t understand the exact problem.
Further attempts: To resolve the issue, I removed all video, photo, and media content from the app and resubmitted it. However, it was still rejected for the same reason. I went through this process about 7-8 times, each time getting rejected without clarity on the root cause.
Account deletion notice: Eventually, I received an email stating that my account was set to be deleted in 30 days. This was alarming because I had been diligently trying to comply with Apple’s policies for months.
Deleting the app: To prevent any harm to my account, I decided to delete the app from my account within the 30-day period, effectively abandoning the project.
Account still deleted: Despite deleting the app, my account was still deleted after 30 days.
Discovery of similar app name: Later, I noticed that there was another app on the App Store with a name very similar to mine. For example, my app was named "ABcdefgh," and the existing app was "AB.cdefgh," with the only difference being the "." I believe this name similarity might have been the cause of the copyright issue, but it was too late as my account had already been deleted.
Contact with Apple Turkey: I reached out to Apple Turkey, and they were very attentive, spending about 40 minutes trying to help me. However, they ultimately informed me that they couldn’t intervene and that the issue could only be resolved through Apple America.
Attempts to contact Apple America: I tried filling out forms multiple times to contact Apple, but since I had deleted the app, I couldn’t see the responses from the team.
Impact of the Issue
This situation has been very distressing as I’ve lost my developer account and the ability to publish apps. My users are constantly inquiring about the iOS versions of my apps, and I’m unable to provide them due to this issue.
Request for Assistance
I’m seeking advice on how to resolve this issue. Specifically:
Has anyone else experienced a similar issue with app name similarity leading to account deletion?
Are there any specific steps I can take to appeal the account deletion?
Is there a direct way to contact Apple America for developer account issues?
Any guidance would be greatly appreciated.
Thank you for taking the time to read my post. I appreciate any help or suggestions you can provide.
Best regards.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
App Review
TestFlight
Developer Program
I would love to partake in beta testing and reporting issues and bugs! Let me know what you got
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Tools
Interface Builder
Extensions
App Store
My team is in the process of migrating our app from an individual Apple Developer account to a company account, and we’ve been unable to submit new TestFlight builds during this transition. As a result, a few potential partners are still on an older beta version that contains major bugs we’ve already fixed but can’t push an update for.
Is there any way to get in direct contact with the Review Team to help expedite this migration or temporarily restore our ability to upload new builds to TestFlight? Any guidance or escalation path would be greatly appreciated. Will offer monetary reward for those who help!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi, i want to signup for the dev program but after scanning my id the first name was wrong. I sent a message to support already and waiting but is it safe to checkout with the wrong first name? or should i just wait for them to fix it
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I originally created my Apple Developer account when I was living in Canada (years ago). Now that I live in the U.S. I want to renew it, but I can't - because it thinks I'm still in Canada. When I go to change my contact information, I get a screen that says:
"Unauthorized
Your account can’t access this page.
There may be certain requirements to view this content.
If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement."
What do I do?
I renewed my membership and payment was successful but account is still showing as expired. Is there a delay?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
We registered as a developer company (NGO) more than 50 days ago and it's still under review. We've already sent the documents, we've confirmed by phone, and every time we contact them we receive no information. They just tell us it's under review and there's no deadline for when this review will be completed. On the same day we registered with Apple, we registered with Google and our app has been published on Google for more than 30 days. We have no support or answers. Could someone help us to at least know a deadline for this review?
I’ve contacted support two or three times already and no response. I made the payment to create my Apple Developer account on the 26th and also received the invoice that same day, but the status still shows as pending. This is quite urgent, so I’m not sure what you can do on your side to help.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
There does not seem to be a good area of this forum to post this, so i just post it. I joined the developer program, i made a payment of 99 US dollars, the money was sent from my bank account to Apple.Com, it said on my developers account that it could take up to 48 hours to get things registered and i would be all set to go with the developers account after that. Well, the money is still gone, and 1-2 hours after i made the payment my account now asks me to Join the program, just like before i joined and made the payment. This was two days ago so i sent a message to apple about this, still no answer from them so i dont feel very happy about this, no way in h*** i am going to make a new payment to try to join again when i already did join and did not ever got my money back. Anyone had any similar issues or know what i should do next ?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program