Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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CMMovemnt Disorder Library
Info.plist contained no UIScene configuration dictionary (looking for configuration named "Default Configuration") {"msg":"Usage of CMMovementDisorderManager requires a special entitlement. Please see for more information https://developer.apple.com/documentation/coremotion/cmmovementdisordermanager", "event":"assert", "condition":"isEntitled"} /Library/Caches/com.apple.xbs/Sources/CoreLocationFramework/Framework/CoreMotion/Health/CMMovementDisorderManager.mm:208: assertion failure in +[CMMovementDisorderManager initialize] . I have the entitlement, I sent the request yesterday. I have added in Info.plist Privacy - Motion Usage Description message. But nothing changes. It always crashes . Added also everything to Entitlements File to watch. It crashes on private let manager = CMMovementDisorderManager()
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71
May ’25
Enrollment Blocked: "Identity Cannot Be Confirmed" - Support Says Decision is Final
Hello, I'm hoping to find a solution for a persistent enrollment issue and would appreciate any advice from the community. For several months, I have been unable to enroll in the Apple Developer Program. The automated system rejected my application, stating my identity could not be verified. This first occurred in December 2023. I have contacted Apple Support and spoken with a Senior Advisor. I explained that I am willing to provide any documentation needed to verify my identity (passport, driver's license, etc.), but was told this was not possible. The advisor stated the decision from the automated system is final and the issue cannot be escalated or resolved. This has put my app, which is fully developed and ready for submission, on indefinite hold. Has anyone else encountered this specific "identity verification" block where support states the decision is final? Is there a known workaround, a different department to contact, or any other path to get this reviewed by a human? Thank you for any help you can provide.
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0
260
Aug ’25
Follow-up on Company Enrollment – Case ID: 102578249178
Hi, While I understand that some enrollment reviews may take time, it has now been nearly a month since we submitted our company enrollment on April 11, and unfortunately, we still have no concrete updates or next steps. As a small business, this extended delay is significantly affecting our operations. We are unable to proceed with our product launch, engage with partners, or move forward with development work. Each passing day adds to the financial and operational pressure we’re facing. To be completely transparent, we honestly don’t believe there is a large set of documents or verifications that would justify such a long review. Our company’s D-U-N-S information has been provided and contains clear, publicly verifiable details about our registration and address. Beyond that, there is no additional documentation that should require extended evaluation. From our research, we’ve learned that some enrollments may get stuck in the review pipeline indefinitely unless manually escalated — and some companies only managed to resolve the issue after getting in touch with senior contacts or executives. We kindly ask — and sincerely hope — that instead of a standard response confirming the enrollment is “under review,” we can receive a more concrete update: what stage it is truly at, whether any verification is pending, and whether manual intervention is required. Case ID: 102578249178
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68
May ’25
Repeated Failure to Enroll in Apple Developer Program – No Reason Provided
Hello, I’ve attempted multiple times to enroll in the Apple Developer Program, but the enrollment consistently fails. Despite reaching out to Apple Support through several emails, I have never received a clear explanation or log details on why the enrollment was not successful. I even requested that my client (with a foreign account) attempt the payment on my behalf, yet the application was still rejected. This suggests the issue is not simply related to payment method or regional restrictions. At this point, I would appreciate clear feedback or error details explaining why the enrollment fails so I can resolve the issue. For reference, here is the Purchase ID issued to me during the attempted enrollment: DWHQ8WFZJH I kindly ask Apple Support or community members with similar experience to assist in resolving this matter.
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124
Sep ’25
Support when publishing App Store App.
I am a new app developer and am entirely new to the process of developing and publishing an app. Right now I am in the midst of publishing my app and have bumped into an issue which app store connect isn't really helping to answer. I was wondering if I could get help here for these issues. Have a countdown feature that works based on device id. The device id and all others go through but the countdown feature doesn't show up. This is an issue that only seems to occur on the App Review's ipad air (5th gen) iPadOS 18.5. I have tested the app on my iphone 14,ipad mini and ipad pro with no issues. I'm not sure how I am supposed to solve an issue which I am unable to recreate. (I have told Apple Review to try reloading the page or resubmitting the dates required for the countdown. They claimed to have resubmitted the dates but have mentioned nothing about reloading the page.) Currently, I am trying to find a way to work the app on the ipad air but if i am unable to recreate the issue,I'm not sure how to solve it. please help!
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87
May ’25
Our developer account is unable to renew through the https://developer.apple.com
Hello, Our developer account is unable to renew through the https://developer.apple.com/account website. The account will expire in 8 days. When clicking the "Renew Membership" button to proceed to the order details page, I filled in the required personal information and electronic invoice details as instructed. However, after clicking the "Continue to Payment Method" button, the website became unresponsive. By checking the console logs, I noticed a 500 error occurred on the website. Since we specifically require an electronic invoice, the Developer app cannot meet our needs. The account is nearing expiration. Could you please assist us by temporarily extending the account's expiration date? Your support would be greatly appreciated. Thank you.
1
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154
May ’25
Delay beyond 75 days - Apple Developer Program Enrolment for non-profit
Applied to the developer program with the waiver for a non-profit that I'm associated with. Application process was initiated on July 4th 2025 and have followed up multiple times since to get an update or clarity on timelines. We have a DUNS number. We are a registered NON PROFIT in INDIA and have the relevant documentation as required by them. We have submitted all of these documents at least twice for review but there's no update from Apple's end. Anyone have any recourse for escalation?
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99
Sep ’25
Payment for developer account not approved
I have made a payment the the Apple developer program from my credit card, I have contacted my bank and they have confirmed that they payment has gone off and all that is left is for Apple to 'bank the payment' on their side but Apple isn't actioning this. I have emailed support numerous times but all I get is an automatic reply acknowledging the email but nothing else, what do I do now, is there any other email or phone number I can contact them on. I'm not from the US
0
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59
Sep ’25
CMMovemnt Disorder Library
Info.plist contained no UIScene configuration dictionary (looking for configuration named "Default Configuration") {"msg":"Usage of CMMovementDisorderManager requires a special entitlement. Please see for more information https://developer.apple.com/documentation/coremotion/cmmovementdisordermanager", "event":"assert", "condition":"isEntitled"} /Library/Caches/com.apple.xbs/Sources/CoreLocationFramework/Framework/CoreMotion/Health/CMMovementDisorderManager.mm:208: assertion failure in +[CMMovementDisorderManager initialize] . I have the entitlement, I sent the request yesterday. I have added in Info.plist Privacy - Motion Usage Description message. But nothing changes. It always crashes . Added also everything to Entitlements File to watch. It crashes on private let manager = CMMovementDisorderManager()
Replies
0
Boosts
0
Views
71
Activity
May ’25
Enrollment Blocked: "Identity Cannot Be Confirmed" - Support Says Decision is Final
Hello, I'm hoping to find a solution for a persistent enrollment issue and would appreciate any advice from the community. For several months, I have been unable to enroll in the Apple Developer Program. The automated system rejected my application, stating my identity could not be verified. This first occurred in December 2023. I have contacted Apple Support and spoken with a Senior Advisor. I explained that I am willing to provide any documentation needed to verify my identity (passport, driver's license, etc.), but was told this was not possible. The advisor stated the decision from the automated system is final and the issue cannot be escalated or resolved. This has put my app, which is fully developed and ready for submission, on indefinite hold. Has anyone else encountered this specific "identity verification" block where support states the decision is final? Is there a known workaround, a different department to contact, or any other path to get this reviewed by a human? Thank you for any help you can provide.
Replies
0
Boosts
0
Views
260
Activity
Aug ’25
Follow-up on Company Enrollment – Case ID: 102578249178
Hi, While I understand that some enrollment reviews may take time, it has now been nearly a month since we submitted our company enrollment on April 11, and unfortunately, we still have no concrete updates or next steps. As a small business, this extended delay is significantly affecting our operations. We are unable to proceed with our product launch, engage with partners, or move forward with development work. Each passing day adds to the financial and operational pressure we’re facing. To be completely transparent, we honestly don’t believe there is a large set of documents or verifications that would justify such a long review. Our company’s D-U-N-S information has been provided and contains clear, publicly verifiable details about our registration and address. Beyond that, there is no additional documentation that should require extended evaluation. From our research, we’ve learned that some enrollments may get stuck in the review pipeline indefinitely unless manually escalated — and some companies only managed to resolve the issue after getting in touch with senior contacts or executives. We kindly ask — and sincerely hope — that instead of a standard response confirming the enrollment is “under review,” we can receive a more concrete update: what stage it is truly at, whether any verification is pending, and whether manual intervention is required. Case ID: 102578249178
Replies
0
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0
Views
68
Activity
May ’25
About Pocket Tunnel Permissions
When my users are using my app, I want to transmit encrypted information through a VPN, and I need to use the Packet Tunnel permission. How can I apply for the Packet Tunnel permission? Is it through a Hotspot Helper Request?
Replies
1
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227
Activity
Oct ’25
Apple Developer Program Enrollment
I selected "Individual / Sole Proprietor" during enrollment, but I’m being redirected to an organization agreement with the message: “Your enrollment could not be completed at this time.” Why is this happening, and how can I restart enrollment properly as an individual?
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0
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0
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102
Activity
Jul ’25
Repeated Failure to Enroll in Apple Developer Program – No Reason Provided
Hello, I’ve attempted multiple times to enroll in the Apple Developer Program, but the enrollment consistently fails. Despite reaching out to Apple Support through several emails, I have never received a clear explanation or log details on why the enrollment was not successful. I even requested that my client (with a foreign account) attempt the payment on my behalf, yet the application was still rejected. This suggests the issue is not simply related to payment method or regional restrictions. At this point, I would appreciate clear feedback or error details explaining why the enrollment fails so I can resolve the issue. For reference, here is the Purchase ID issued to me during the attempted enrollment: DWHQ8WFZJH I kindly ask Apple Support or community members with similar experience to assist in resolving this matter.
Replies
0
Boosts
0
Views
124
Activity
Sep ’25
苹果内购收到的通知
我们这边收到的一个通知,是设置的订阅明明是6块,苹果通知过来的是renewalPrice是6000,个别是6000,也有600的,如何设置renewalPrice这个字段是除1000还是除100换算
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0
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0
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113
Activity
May ’25
APP ID Configuration
I am trying to add some more capabilities to my app in the apple developer website. I checked the Notification option and hit save but whenever i refresh the option is left unchecked. I checked console logs and whenever i try saving I get an error.
Replies
0
Boosts
0
Views
75
Activity
Aug ’25
Support when publishing App Store App.
I am a new app developer and am entirely new to the process of developing and publishing an app. Right now I am in the midst of publishing my app and have bumped into an issue which app store connect isn't really helping to answer. I was wondering if I could get help here for these issues. Have a countdown feature that works based on device id. The device id and all others go through but the countdown feature doesn't show up. This is an issue that only seems to occur on the App Review's ipad air (5th gen) iPadOS 18.5. I have tested the app on my iphone 14,ipad mini and ipad pro with no issues. I'm not sure how I am supposed to solve an issue which I am unable to recreate. (I have told Apple Review to try reloading the page or resubmitting the dates required for the countdown. They claimed to have resubmitted the dates but have mentioned nothing about reloading the page.) Currently, I am trying to find a way to work the app on the ipad air but if i am unable to recreate the issue,I'm not sure how to solve it. please help!
Replies
1
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0
Views
87
Activity
May ’25
question about weatherkit
Why can't Weatherkit return the corresponding language's ConditionCode based on Langular
Replies
1
Boosts
0
Views
177
Activity
Aug ’25
Our developer account is unable to renew through the https://developer.apple.com
Hello, Our developer account is unable to renew through the https://developer.apple.com/account website. The account will expire in 8 days. When clicking the "Renew Membership" button to proceed to the order details page, I filled in the required personal information and electronic invoice details as instructed. However, after clicking the "Continue to Payment Method" button, the website became unresponsive. By checking the console logs, I noticed a 500 error occurred on the website. Since we specifically require an electronic invoice, the Developer app cannot meet our needs. The account is nearing expiration. Could you please assist us by temporarily extending the account's expiration date? Your support would be greatly appreciated. Thank you.
Replies
1
Boosts
0
Views
154
Activity
May ’25
Apple tries to double charge me for enrollment
I enrolled to the program via the Developer app and paid for the subscription, got my receipt. The app now says the enrollment is not available. Xcode says I have no developer account. The Appstore mac app says the subscription is active. The developer website says I need to pay. Again. Is this some kind of scam or what?
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2
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0
Views
294
Activity
Sep ’25
Admin role can't edit some certificate created
I created an apple development certificate using an api key. When the certificate was created and I want to revoke the certificate but revoke button and download button is not there. I am an Admin in that account. Not sure how to fix this
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1
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0
Views
98
Activity
May ’25
Delay beyond 75 days - Apple Developer Program Enrolment for non-profit
Applied to the developer program with the waiver for a non-profit that I'm associated with. Application process was initiated on July 4th 2025 and have followed up multiple times since to get an update or clarity on timelines. We have a DUNS number. We are a registered NON PROFIT in INDIA and have the relevant documentation as required by them. We have submitted all of these documents at least twice for review but there's no update from Apple's end. Anyone have any recourse for escalation?
Replies
0
Boosts
0
Views
99
Activity
Sep ’25
Couldn't open apple account from Bangladesh
I'm trying to open an Apple account to enroll in the developer programme from Bangladesh but couldn't get verification code on Bangladeshi phone number. I've tried multiple phone numbers but got the same response (Verification codes can't be sent to this phone number at this time. Please try again later).
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0
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0
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94
Activity
May ’25
Does anyone know why I can't enroll for Apple Dev. Program?
Does anyone know why I can't enroll for Apple Dev. Program? It says: 'Your enrollment could not be completed.' 'Your enrollment in the Apple Developer Program could not be completed at this time.'
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2
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0
Views
201
Activity
Jul ’25
Bought Apple Developer but still says "Your Apple Developer Program membership has expired"
I'm not sure how to proceed. I paid for Apple Develoepr Program but not seeing it applied to my account and I still see "Your Apple Developer Program membership has expired.'
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1
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0
Views
98
Activity
Mar ’26
Payment for developer account not approved
I have made a payment the the Apple developer program from my credit card, I have contacted my bank and they have confirmed that they payment has gone off and all that is left is for Apple to 'bank the payment' on their side but Apple isn't actioning this. I have emailed support numerous times but all I get is an automatic reply acknowledging the email but nothing else, what do I do now, is there any other email or phone number I can contact them on. I'm not from the US
Replies
0
Boosts
0
Views
59
Activity
Sep ’25