Hello everyone, I recently submitted a request through the "Contact Us" section to reinstate my app. It's been over a week, but I haven't received any response—not even a confirmation email. Has anyone experienced this issue? Is there a more direct way to get in touch with Apple Support to resolve this matter? Any advice would be greatly appreciated. Thank you!

Hello, I originally reported this issue on December 13, 2024, and received a case ID from Apple Developer Program Support: 102485600459. However, the issue remains unresolved, and I have not received any further updates. Could someone please assist me in getting this matter addressed? Any guidance or escalation options would be greatly appreciated. Thank you.

When we tried local notification by enabling background fetch, audio , remote notifications and push notifications under signing and capability in debugging mode everything was working fine. We need this package to work in background mode i.e., when the app is idle in IOS. This functionality is required in our application send notifications when we receive a signal from signalr package from server even though the app is idle. It worked perfectly when we connect it in debugging mode and we have proceed to TestFlight update but app from the TestFlight didn't send notifications when the screen is off or in background

Hi everyone, I recently submitted for the enrollment in Apple Developer Program and provided all the required information. I received an email confirming my order summary, stating that the payment would be processed within two business days and that I would receive a notification once it was completed. However, it has been longer than that, and I haven’t received any updates—no confirmation of account activation or payment rejection. Has anyone else experienced this issue? Is there anything I can do to check the status or speed up the process? Any advice would be greatly appreciated! Thanks!

I live outside of the US and I paid for my developer account back in November 11th 2024, and my status is still pending with no sign that the account will be approved any time soon. Do you have any idea if this is normal or how can I get some help? I'm already behind schedule just waiting for the account.

Hello, my Apple developer account renewal was repeatedly charged twice, and I received successful renewal emails on both occasions, October 17th and December 2nd. The fees were also deducted from my credit card. I sent an email to apple support did not receive a response. Moreover, on December 10th, my developer account was suspended, and the email stated that the renewal failed. May I ask what is the reason for this? Can the account be restored, and can the overcharged fees be refunded? thank you

Hello I'm trying to develop on tvOS and install apps via ADHOC to Apple TV. I had this problem where Apple TV UDID added to the developer center, then recognized as an iPod in apple system, for example this one: eafd66c1b367add55e6072c1f99e4c1c66c0672d When I create a tvOS provision, this UDID can not be added to it. Please advise how can I deploy tvOS app to it?

I been searching about this for so long now i don’t think it’s possible anymore & its more of a talk about thing than doing😭😭. But i’m a Mixing/Mastering Engineer for Music, & I’m always seeing people music releasing to Apple Music, with the icon “Apple Digital Master“ But when I do research the only thing i can find is it needs to be done in an approved Apple Studio, But me personally i’ve never heard or seen one. So i’m patiently & sincerely waiting for the right response that can help me or lead me to the right person or direction to help me out please, Because all this seeking is really starting to make my brain have aneurysm.

When my users are using my app, I want to transmit encrypted information through a VPN, and I need to use the Packet Tunnel permission. How can I apply for the Packet Tunnel permission? Is it through a Hotspot Helper Request?

I am currently developing an Apple MDM solution as a vendor and have successfully obtained the Vendor Certificate from the Apple Developer Portal. However, when attempting to generate and upload the Certificate Signing Request (CSR) to the Apple Push Certificates Portal Portal Link. I encounter the error: "Invalid Certificate Signing Request." I have followed the official Apple documentation outlined here, but the issue persists. Doc Link Could you please guide me through the correct process to generate a valid CSR and successfully upload it? Any assistance would be greatly appreciated. Thank you for your time and support.

We have recently developed the iwatch app. We will package the APP + iwatch app and publish it in testfight for test download. However, we often find that after the mobile app is downloaded, the iwatch app is also on the iwatch System application inside display. Click install is always in the installation. It has not been installed. Especially when the phone we tested is paired with several watches. Or delete the mobile APP and download it again to recover. But some situations still cannot be recovered. May I ask why it is always installed? We have confirmed that there is no problem with the network, and the pairing connection between the watch and the mobile phone is normal. This problem has caused us a lot of trouble. I wonder if this will happen in the app store. Please give the official reply

Hello, Two months ago, I tried to enroll in the Apple Developer Program and provided official documents such as my ID and passport. However, I was repeatedly asked to upload them again until my account was declared no longer eligible for use in the Apple Developer Program. I don’t know why my ID was rejected. I tried uploading a regular photo of the document, I tried a scan, and I tried various formats, but nothing worked. Now I want to try again and enroll, but the button is not clickable. Can you please guide me through what went wrong and how I can try again? Thank you.

Is there anyone here who can provide an answer, or is it related to someone who belongs to the App Review department at Apple? We uploaded an app to the App Store and discovered a bug that disables activity. We uploaded an update with the bug fix and now we are waiting for Apple to review the latest version and approve uploading it to the store. Thousands of users are waiting and leaving us. Losses of a lot of money and more importantly - a bad user experience. If there is anyone here who can help us, or knows someone who can speed up the process, we are more than happy!!! It is critical and urgent. And yes, we signed up for Apple's fast track program... It didn't help. Thanks!

Issues with the mail app notifications. mail shows only 3 unread in ‘all inboxes’, whereas there are 24 unread mails and badge icon only shows 3 also

I keep getting this message when trying to create an account "Your enrollment could not be completed." I am over 18 and tried on both developer app and website Can anyone please help with this? Thank you!

I'm not sure how to proceed. I paid for Apple Develoepr Program but not seeing it applied to my account and I still see "Your Apple Developer Program membership has expired.'

I have been trying to contact Apple Developer support for a month with no response. I am trying to get my developer account reinstated. My case ID is 102486116514. If there are any support members available to assist that would be very much appreciated.

I put in an Apple developer support email request more than a month ago and was never emailed backed. I put another email request in again and still nothing. What's going on here? Can someone from apple development support please contact me? We have an issue with renewing our dev program.

Hi, I enrolled in the Apple Developer Program and paid with credit card. I received the Order Acknowledgement email but it´s been a week already. Can someone please help getting my membership confirmed? Thank you.

Hello, In 2024 I received notice of Apple Developer Account termination (Team ID: FCKZLDS8EQ) (with no reason) and in 5 days I have sended the appeal. After 30+ days - my account was terminated. The notification said that I only have a month to file an appeal, I did it within 5 days, but neither during the month nor so far - I have not received a response. Also, after the appeal, I contacted support saying that there was no response to the appeal and still remained unanswered to these tickets: 102346160903 and 102349953096. I described everything in detail in that appeal. I have an Apple Developer membership since 2014 and this is some kind of misunderstanding, I have an old trusted developer account without any violations.