use https://api.development.push.apple.com/3/device/98bf6345fc85248dd74eb8a1ac2d18150b5e4299efe5229dd52de7f1c154a33d Push notification was successful, but the phone did not receive the message. What is the reason?
Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
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Hello.
I've moved from France to the UK a year ago and submitted changes regarding my new address and phone number. After several months, my phone number was reverted to the old French one (which I no longer have access to).
Since then, I've been trying to update it, submitting numerous support tickets, but have gotten nowhere. Support isn't helpful; they are misunderstanding the Apple Developer phone number with my iCloud number, suggesting I update it myself in the iCloud settings (which is not related at all).
One of the tickets was escalated to senior developer support, but I received the same reply: to update the number myself in my iCloud settings (which, again, is not relevant). I log in to my account using a passkey, but I'm still afraid of losing access to my account at any time.
Since support is ghosting me, I don't have any other choice left rather but to ask for help here.
My ticket number is 102519091037.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi,
I am looking for a way to implement X-day free trial and then the feature would be locked. User should purchase the in app purchase to unlock the feature after trial period if they wish to continue to use it.
From the older post, I can see other people suggest non-consumable tier-0 IAP will should cost nothing. From app store connect, I am not able to find 0 dollar as an option.
I can see in apple's storekit documentation. There are officially a free trial subscription. I don't believe this can fit in my use case.
Is anyone still able to create free in app purchase ?
I'm signing up as an Apple Developer, but I've paid 4 times, and after about 10 hours each time, the order status changes to Cancelled, and there is no email explaining the reason for the cancellation, and the payment has not been refunded to me, and no staff has contacted me. I was confused
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi. For over 1.5 months, I am trying to opt in apple developer program for my company. Couple of times, I got informed that I have missing documents like shown below.
• Applicant’s employment verification
• Applicant’s employee badge or business card
• Business documents for COMPANY_NAME
I have provided employment verification and business documents, but I don't have any employee badge or business card so instead, I've provided my own id card's photo. Apple keeps sending me same email regarding missing documents. What I am missing here? What should I do if i don't have employee badge or business card?
Thank you
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Beginning yesterday and still continuing when I go to log into my developer account (both iOS and OS X) I am presented with a new Terms and Agreement page. The agreement is not displayed, I am unable to download the PDF and when I check the Agree box then Submit it returns me to the same page. I am unable to contact support as all of the links are invalid or I get kept being sent back tot eh Terms & Agreement page.How do I get out of this black hole?
Hello, I would like to delete my company account, billing and subscription plan. How can I do that?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
How long does it usually take to enroll my company in the Apple Development Program? I am still waiting for my enrollment to be processed, its 3 weeks has been passed, still Waiting. CASE ID 102570050739.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I have issue with apple configurator I have paire Apple TV with apple configurator after software updates but its not showing under devices in apple configurator
I am currently enrolled in the Apple Developer Program as an individual, but I would like to convert my account to an organization. I couldn’t find clear instructions on how to do this.
Has anyone gone through this process before? What steps do I need to take, and are there any specific requirements I should be aware of?
I’d really appreciate any guidance or advice. Thanks in advance!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Unable to connect appl TV with appl configurator getting Error to pair sometimes and if gets paired doesn’t show under all devices
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello.
We're developing an app with Flutter that receives VoIP calls. However, when the app is in the background or closed, the push notification arrives, but the call doesn't. It works perfectly when the app is open. We use Firebase, Flutter, and JANUS WebRTC. We need to know what type of permissions or actions we should consider so that the app opens when it receives a call. How can we resolve this issue? Thank you very much.
Hello,
I've noticed that many people on the forum are experiencing issues enrolling in the Apple Developer Program. I’m facing the same problem—I can't complete my enrollment using my MacBook Pro. When I try to enroll through the Apple Developer app, I get an error saying, "Enrollment through the Apple Developer app is not available for this Apple ID."
So, I tried using Safari instead. I submitted all my personal information and credit card details and initiated the order. However, no transaction was processed from my bank account, and I received an email stating that I would be notified when my order and items are ready.
When I check the Apple Developer portal, my enrollment status is Pending, and I see a message prompting me to complete the purchase, as if I need to make a new payment. I don’t understand why Apple makes it so complicated just to subscribe to the Developer Program.
Why can’t I use my MacBook Pro for enrollment?
Why does the Developer portal ask me to complete the purchase even though I already submitted my payment details?
Why is the process so confusing?
Any help or clarification would be greatly appreciated.
Thanks!
Paid on the 28th, I received the Order Acknowledgement email but have not received feedback yet.
Can someone please help getting my membership confirmed, how long does it take? Emailed support but not getting any responses
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I signed up for the dev account three days ago. I’ve sent multiple emails and requested a phone call multiple times and no one has responded to me.
Hello i need help to update my developer account to enterprice account how change o how update the my account ?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Enterprise
Apple Business Manager
Managed Settings
I enrolled to the apple developer account more than one week ago. Nothing!
After 3 or 4 emails to support I received an email with steps I should perform from the iPhone app. I did so, my money was charged and ... nothing.
My enrollment has been withdrawn no activation nothing.
I made another request (although I am not sure that it is ok).
Can somebody help me?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Apple is not granting access to the developer account, but funds have already been partially charged
Hello,
We are facing a serious issue while trying to gain access to our developer account. We have submitted all the required documents (passport scan, payment information), but we still have not received access.
At the same time, funds have already been partially charged from our card, yet there has been no progress from Apple. Support is not providing clear answers, and the process is being delayed. This is seriously affecting our work!
Has anyone encountered a similar situation? How can we speed up the resolution? Any advice would be greatly appreciated.
Thank you!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello Apple Developer Team,
I have been trying to request a correction to my tax invoice for my Apple Developer Program purchase, but I have been continuously redirected between Apple Developer Support and Apple Store Online, with no resolution to my issue.
Issue Details:
Tax Invoice No.: 0015056100
Problem: The company name is incorrect, and the Tax ID is missing.
Correction Requested:
Company Name: Bluebik Vulcan Company Limited (Head Office)
Tax ID: 0105565196514
Address: No.199 S-OASIS Building, 11th Floor, Unit no. 1103-1106, Vibhavadi Rangsit Road, Chomphon, Chatuchak, Bangkok, Thailand 10900
What Happened:
I initially contacted Apple Developer Support, but they informed me that they do not handle invoice modifications and asked me to contact Apple Store Online.
When I contacted Apple Store Online, they redirected me back to Developer Support.
This back-and-forth has been going on for days, and no one has taken responsibility for my request.
I need urgent assistance to resolve this issue. Could someone from Apple clarify which team is responsible for invoice modifications and escalate this matter?
I have a Case ID for my request and can provide additional details if needed.
Looking forward to a resolution as soon as possible.
Best regards,
Pornthep Jaroen-ngam | Non
Technical Consultant, Associate Director
Bluebik Vulcan Company Limited
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Tools
Developer Program
I’m having a problem with my Apple Developer subscription payment:
1️⃣ My card was successfully charged €99 – I have a confirmation email from the payment system
2️⃣ But my Apple Developer account shows "Order Canceled" – the cart displays this status
Additionally, when I log into my account, it prompts me to register again as if the payment didn’t go through.
Questions:
How can I restore access to Apple Developer?
What should I do about the payment—will it be refunded automatically, or do I need to contact support?
Could this be a system error, and should I try paying again?
Thanks in advance for your help!