Prioritize user privacy and data security in your app. Discuss best practices for data handling, user consent, and security measures to protect user information.

Posts under General subtopic

Post

Replies

Boosts

Views

Activity

Unable to change App Tracking configuration
I have reached out to support and they simply tell me they are unable to help me, first redirecting me to generic Apple support, after following up they provided the explanation that they only handle administrative tasks and to post on the forums. I am unable to change my App Tracking Transparency it provides no real error, though network traffic shows a 409 HTTP response from the backend API when trying to save. Here is a screenshot of the result when trying to save. Does anyone have any suggestions on how to get this resolved? I've commented back to the reviewers and they simply provided help documentation. I have a technical issue and am unable to get anyone to help resolve this.
2
0
274
1w
App Rejectied due to ATT Prompt
Hello. I am trying to give an update to my app but it again and again gets rejected due to the ATT Prompt. Before this late week I gave the update and it got live without any issue. Now I done some minor changes in the App. Apple Response. The app uses the AppTrackingTransparency framework, but we are unable to locate the App Tracking Transparency permission request when reviewed on iPadOS 18.2. Next Steps Explain where we can find the App Tracking Transparency permission request in the app. The request should appear before any data is collected that could be used to track the user. If App Tracking Transparency is implemented but the permission request is not appearing on devices running the latest operating system, review the available documentation and confirm App Tracking Transparency has been correctly implemented. If your app does not track users, update your app privacy information in App Store Connect to not declare tracking. You must have the Account Holder or Admin role to update app privacy information. My Response: Hello Apple Team Thank you for your feedback. We have tested the app on iPadOS 18.2, also on iPhone 18.1 and the App Tracking Transparency dialogue is appearing as expected on the main home screen when the user enters the app. To help demonstrate this, we’ve attached a video showing the ATT prompt in action. If there is still an issue with the dialogue or if it needs to be placed in a different position, we kindly request your guidance on what needs to be adjusted. Please let us know the details so we can address it promptly. Thank you for your support "I uploaded a video with images showcasing the ATT prompt but now again they rejected the update with the exact same reply. Which I am thinking it may be a bot reply. Now what to do how to solve it?
2
3
1.3k
Dec ’24
Transfer an application between accounts with an existing App Group
Due to business requirements, we need to transfer our app Gem Space for iOS from our current Apple Developer account to a new account. We have a major concern regarding our users and the data associated with the app. The user data is currently stored using an App Group with the identifier, for example: "group.com.app.sharedData" According to some information we’ve found, it might be possible to complete the transfer by removing the App Group from the old account and creating a new one with the same identifier in the new account. However, other sources suggest that App Group containers are owned by the specific team, and data stored in the container may become inaccessible after the app is transferred to a different team. This raises concerns about the possibility of users losing access to their data after updating the app from the new account. Could you please clarify the expected behavior of App Groups in this case? Do we need to perform any kind of data migration, and if so, could you please provide detailed guidance on how to do it safely and without impacting user data access?
2
0
79
Apr ’25
Proper Approach to Programmatically Determine SIP State
Hello, I have encountered several challenges related to System Integrity Protection (SIP) state detection and code signing requirements. I would like to seek clarification and guidance on the proper approach to programmatically determine the SIP state. Here are the issues I’ve encountered: XPC Code Signing Check APIs: APIs like setCodeSigningRequirement and setConnectionCodeSigningRequirement do not work when SIP disabled and that's ok given what SIP is. LaunchCodeRequirement API: When using Process.launchRequirement, the LaunchCodeRequirement API does not function anymore when SIP disabled. The IsSIPProtected requirement behaves in a way that is not clearly documented -- it appears to only apply to pre-installed Apple apps. Legacy APIs: Older APIs like SecCodeCheckValidity are likely to be non-functional, though I haven’t had the chance to validate this yet. Private API Concerns: So to mitigate those limitations I prefer my app to not even try to connect to untrusted XPC or launch untrusted Processes when SIP is disabled. The only way to determine SIP state I could find is a low-level C function csr_get_active_config. However, this function is not declared in any publicly available header file, indicating that it is a private API. Since private APIs cannot be used in App Store-distributed apps and are best avoided for Developer ID-signed apps, this does not seem like a viable solution. Given these limitations, what is the recommended and proper approach to programmatically determine the SIP state in a macOS application? Any insights or guidance would be greatly appreciated. Thank you!
2
0
147
May ’25
Need help in adding our Mac application under Remote Desktop setting from code
Our application uses Screen capture KIT API for screen recording. But from Sequoia OS, we are getting additional permission dialog which states " is requesting to bypass the system private window picker and directly access your screen and audio". It seems we need to add our app under "System settings -> Privacy & Security -> Remote Desktop" setting to avoid getting above additional dialogue in every few days. Some places mention use of .plist file that if mention in this file, the app will request for this permission. But did not seem to work or we do not understand that properly yet.
2
0
295
Feb ’25
How to implement the "Set Up Codes In" feature
Hello, I have a password manager app and have noticed a new feature in AutoFill & Passwords called "Set Up Codes In". I see that my competitors have been able to implement this feature but cannot find any documentation on how to do this. How can I make it so my app can support this feature. Any help to pointing me to the documentation or otherwise would be greatly appreciated. Thanks! //Ray
2
0
73
Apr ’25
Title: Intermittent Keychain Data Loss on App Relaunch in iOS Beta 2
Hi everyone, I'm experiencing an intermittent issue with Keychain data loss on the latest iOS Beta 2. In about 7% of cases, users report that previously saved Keychain items are missing when the app is relaunched — either after a cold start or simply after being killed and reopened. Here are the key observations: The issue occurs sporadically, mostly once per affected user, but in 3 cases it has happened 4 times. No explicit deletion is triggered from the app. No system logs or error messages from Apple indicate any Keychain-related actions. The app attempts to access Keychain items, but they are no longer available. This behavior is inconsistent with previous iOS versions and is not reproducible in development environments. This raises concerns about: Whether this is a bug in the beta or an intentional change in Keychain behavior. Whether this could affect production apps when the final iOS version is released. The lack of any warning or documentation from Apple regarding this behavior. Has anyone else encountered similar issues? Any insights, workarounds, or official clarification would be greatly appreciated. Thanks!
2
0
118
Sep ’25
Enable Safari autofill from my password manager app
Hello, I have a password manager app and would like to help my user's to enable the Safari autofill capability. I've made the password credential extension and that is working great. I just need to help my user's enable the feature. I could point them to Settings->General->AutoFill & Password and instruct them to turn the feature on. However, I've noticed that my competitors are able to present an alert directly from their app to turn the feature on (without going to settings at all). I can't find any documentation on how to do this? Thanks for your help! //Ray
2
0
114
Apr ’25
Request for manual on interpreting Security Authorization Plugin authentication failure codes
Using the SDK, I've printed out some log messages when I enter the wrong password: 2025-08-20 15:58:14.086 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] invoke 2025-08-20 15:58:14.086 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] general: 2025-08-20 15:58:14.086 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] progname: 'SecurityAgentHelper-arm64' 2025-08-20 15:58:14.086 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] OS version: 'Version 15.5 (Build 24F74)' 2025-08-20 15:58:14.086 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] pid: '818' 2025-08-20 15:58:14.086 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] ppid: '1' 2025-08-20 15:58:14.086 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] euid: '92' 2025-08-20 15:58:14.086 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] uid: '92' 2025-08-20 15:58:14.087 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] session: 0x186e9 2025-08-20 15:58:14.087 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] attributes: 2025-08-20 15:58:14.087 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] is root: f 2025-08-20 15:58:14.087 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] has graphics: t 2025-08-20 15:58:14.087 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] has TTY: t 2025-08-20 15:58:14.087 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] is remote: f 2025-08-20 15:58:14.087 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] auth session: 0x0 2025-08-20 15:58:14.087 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] context: 2025-08-20 15:58:14.088 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] authentication-failure: --S -14090 2025-08-20 15:58:14.088 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] pam_result: X-S 9 2025-08-20 15:58:14.089 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] hints: 2025-08-20 15:58:14.089 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] authorize-right: "system.login.console" 2025-08-20 15:58:14.090 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] client-path: "/System/Library/CoreServices/loginwindow.app" 2025-08-20 15:58:14.090 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] client-pid: 807 2025-08-20 15:58:14.090 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] client-type: 'LDNB' 2025-08-20 15:58:14.090 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] client-uid: 0 2025-08-20 15:58:14.090 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] creator-audit-token: 2025-08-20 15:58:14.090 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] ff ff ff ff 00 00 00 00 00 00 00 00 00 00 00 00 ................ 2025-08-20 15:58:14.090 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] 00 00 00 00 27 03 00 00 e9 86 01 00 68 08 00 00 ....'.......h... 2025-08-20 15:58:14.090 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] creator-pid: 807 2025-08-20 15:58:14.090 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] flags: 259 2025-08-20 15:58:14.090 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] reason: 0 2025-08-20 15:58:14.090 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] tries: 1 2025-08-20 15:58:14.090 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] immutable hints: 2025-08-20 15:58:14.090 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] client-apple-signed: true 2025-08-20 15:58:14.090 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] client-firstparty-signed: true 2025-08-20 15:58:14.090 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] creator-apple-signed: true 2025-08-20 15:58:14.090 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] creator-firstparty-signed: true 2025-08-20 15:58:14.091 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] arguments: 2025-08-20 15:58:14.091 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] none 2025-08-20 15:58:14.108 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] LAContext: LAContext[4:8:112] 2025-08-20 15:58:14.119 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] token identities: 0 2025-08-20 15:58:14.120 Db SecurityAgentHelper-arm64[818:1efd] [com.example.apple-samplecode.LoggingAuthPlugin:mechanism] token watcher: <TKTokenWatcher: 0x11410ee70> Specifically, is there a manual/link somewhere that can allow me to interpret: authentication-failure: --S -14090 and pam_result: X-S 9
2
0
292
Aug ’25
ITMS-91061: Missing privacy manifest
I have these two pods: Frameworks/GTMSessionFetcher.framework/GTMSessionFetcher Frameworks/GoogleToolboxForMac.framework/GoogleToolboxForMac they are showing this error: ITMS-91061: Missing privacy manifest I've tried manually making privacy files, I've tried updating the SDK's too. I cant update them because firebase depends on GTM Session at a lower version and if I update, MLKit depends on toolbox (even though its deprecating) If I upgrade then the whole project explodes. What do I do. I need help. this is all I get and it doesn't help: https://developer.apple.com/support/third-party-SDK-requirements
2
4
4.1k
Feb ’25
Command Line Tool doesn't trigger permission prompt for audio recording
Hello, I'm developing a Command Line Tool in XCode, in order to capture system audio and save it to a file, which will then be used by a separate process. Everything works perfectly when running it from either XCode or the native terminal application (see image below), but as soon as I try to run it from any 3rd party application, it doesn't ask for permissions to record sound, and the resultant file ends up soundless. When archiving it and then running it from other 3rd party applications, e.g Warp (terminal) or spawning it as a child process from a bundled Electron application, it doesn't ask for permissions. Things of note: I've codesigned the application with "Developer ID Application" I've added NSAudioCaptureUsageDescriptionto Info.plist I've included Info.plist in the binary (see image below) I've added the com.apple.security.device.audio-input entitlement I've used the following resources as inspiration: https://github.com/insidegui/AudioCap https://developer.apple.com/documentation/coreaudio/capturing-system-audio-with-core-audio-taps As my use-case involves spawning the executable from Electron as a child process, I've tried to include the appropriate permissions to the parent application too, without success. I'm really at a loss here, it feels like I've tried everything. Any pointers are much appreciated! Thanks
2
1
683
Dec ’24
Login controls to remain onscreen when using SFAuthorizationPluginView.
Regarding the issue of login controls remaining on screen for a few seconds when using a subclass of SFAuthorizationPluginView, I wanted to inquire whether any progress has been made on resolving it. To recap, per notes I found in the QAuthPlugins sample code: Due to a bug (FB12074874), the use of an SFAuthorizationPluginView subclass can cause the login controls to remain onscreen for a significant amount of time (roughly 5 seconds) after login is complete, resulting in them being onscreen at the same time as the Finder’s menu bar and the Dock. The exact circumstances under which this happens are not well understood, but one factor seems to be running on a laptop where the main display is mirrored to an external display. Specifically, I would like to know: If there any other information about how the issue is reproduced? For my part I can say that it reproduces with out the use of a mirrored display. So far it reproduces for all of our developers and testers, all of the time. Are there any known workarounds? Is there any expectation that this issue will be addressed? Thank you so much!
2
0
104
Apr ’25
Information on macOS tracking/updating of CRLs
With Let's Encrypt having completely dropped support for OCSP recently [1], I wanted to ask if macOS has a means of keeping up to date with their CRLs and if so, roughly how often this occurs? I first observed an issue where a revoked-certificate test site, "revoked.badssl.com" (cert signed by Let's Encrypt), was not getting blocked on any browser, when a revocation policy was set up using the SecPolicyCreateRevocation API, in tandem with the kSecRevocationUseAnyAvailableMethod and kSecRevocationPreferCRL flags. After further investigation, I noticed that even on a fresh install of macOS, Safari does not block this test website, while Chrome and Firefox (usually) do, due to its revoked certificate. Chrome and Firefox both have their own means of dealing with CRLs, while I assume Safari uses the system Keychain and APIs. I checked cert info for the site here [2]. It was issued on 2025-07-01 20:00 and revoked an hour later. [1] https://letsencrypt.org/2024/12/05/ending-ocsp/ [2] https://www.ssllabs.com/ssltest/analyze.html?d=revoked.badssl.com
2
0
400
Sep ’25
Why does my app lose Screen Recording permission after updating (adhoc signature)?
Hi everyone, I have a macOS application that uses Screen Recording permission. I build my app with an adhoc signature (not with a Developer ID certificate). For example, in version 1.0.0, I grant Screen Recording permission to the app. Later, I build a new version (1.1.0) and update by dragging the new app into the Applications folder to overwrite the previous one. However, when I launch the updated app, it asks for Screen Recording permission again, even though I have already granted it for the previous version. I don’t fully understand how TCC (Transparency, Consent, and Control) determines when permissions need to be re-granted. Can anyone explain how TCC manages permissions for updated builds, especially with adhoc signatures? Is there any way to retain permissions between updates, or any best practices to avoid having users re-authorize permissions after every update?
2
0
265
Aug ’25
deviceOwnerAuthenticationWithCompanion evaluation not working as expected
In one of my apps I would like to find out if users have their device set up to authenticate with their Apple Watch. According to the documentation (https://developer.apple.com/documentation/localauthentication/lapolicy/deviceownerauthenticationwithcompanion) this would be done by evaluating the LAPolicy like this: var error: NSError? var canEvaluateCompanion = false if #available(iOS 18.0, *) { canEvaluateCompanion = context.canEvaluatePolicy(.deviceOwnerAuthenticationWithCompanion, error: &error) } But when I run this on my iPhone 16 Pro (iOS 18.5) with a paired Apple Watch SE 2nd Gen (watchOS 11.5) it always returns false and the error is -1000 "No companion device available". But authentication with my watch is definitely enabled, because I regularly unlock my phone with the watch. Other evaluations of using biometrics just works as expected. Anything that I am missing?
2
0
179
Jul ’25
No MDM settings to control macOS pasteboard privacy?
For context, my company develops a data loss prevention (DLP) product. Part of our functionality is the ability to detect sensitive data being pasted into a web browser or cloud-based app. The AppKit release notes for April 2025 document an upcoming “macOS pasteboard privacy” feature, which will presumably ship in macOS 26. Using the user default setting “EnablePasteboardPrivacyDeveloperPreview” documented in the release notes, I tested our agent under macOS 15.5, and encountered a modal alert reading " is trying to access the pasteboard" almost immediately, when the program reads the General pasteboard to scan its contents. Since our product is aimed at enterprise customers (and not individual Mac users), I believed Apple would implement a privacy control setting for this new feature. This would allow our customers to push a configuration profile via MDM, with the “Paste from Other Apps” setting for our application preset to “Allow”, so that they can install our product on their endpoints without manual intervention. Unfortunately, as of macOS 26 beta 4 (25A5316i), there does not seem to be any such setting documented under Device Management — for example in PrivacyPreferencesPolicyControl.Services, which lists a number of similar settings. Without such a setting available, a valuable function of our product will be effectively crippled when macOS 26 is released. Is there such a setting (that I've overlooked)? If not, allow me to urge Apple to find the resources to implement one, so that our customers can preset “Paste from Other Apps” to “Allow” for our application.
2
0
680
Jul ’25
Privacy-impacting third-party SDK in a Flutter app
Hi all, I received the following email from Apple: ITMS-91061: Missing privacy manifest - Your app includes “Frameworks/share_plus.framework/share_plus”, which includes share_plus, an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests I use Share Plus version 7.2.2 which does not have privacy manifest file yet but I am currently unable to upgrade it to a newer version since it would then bring a restriction that I should start using Dart version 3 where I am not there yet considering my other dependencies! So I am wondering what options I have... Will Apple accept my app's new submission if I add this manifest file to my project itself rather than it is being presented in the third-party SDK? Or what else can I do, please?
2
2
2.1k
Dec ’24
Issue with "NSUserTrackingUsageDescription" Blocking App Update Submission
Hi everyone, I’m currently facing an issue while trying to submit an update for my app to the App Store. The review process is blocking the update due to a "Privacy - Data Use and Sharing" warning, stating that our app requests "tracking purchase history for tracking purposes." However, we have already removed this functionality and deleted the NSUserTrackingUsageDescription key from our latest build. Despite this, the warning persists, and we are unable to proceed with the update. I have already contacted Apple Support, but in the meantime, I wanted to ask the community: Has anyone else encountered this issue, and if so, how did you resolve it? Is there a way to force a refresh of privacy-related settings in App Store Connect? Are there any additional steps we need to take to completely remove this tracking flag from our app submission? Any insights or guidance would be greatly appreciated! Thanks in advance for your help.
2
1
565
Feb ’25