Prioritize user privacy and data security in your app. Discuss best practices for data handling, user consent, and security measures to protect user information.

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Incorrect Branding and Messaging Displayed on "Call Customer Center" Feature
We’ve identified an issue in our app where, upon clicking the "Call Customer Center" button, users are unexpectedly shown a logo and message option on a native pop-up window. However, this wasn't the case before, and it should only display a phone number to dial, which was given inside our code. This is incorrect and misleading for our users, as: We are a Canadian-based service and have no affiliation with US messaging chat. The messaging feature was never enabled or intended for our app. Our app should only initiate a phone call to our customer support center — no messages or branding from third parties should appear
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96
Jun ’25
Password AutoFill does not pick up saved password in developer mode
Without developer mode, I was able to get Password AutoFill to work in my SwiftUI app with my local Vapor server using ngrok and adding the Associated Domains capability with the value webcredentials:....ngrok-free.app and the respective apple-app-site-association file on my local server in /.well-known/. (works on device, but not in the simulator). However, if I use the developer mode (webcredentials:....ngrok-free.app?mode=developer) it only works halfway when running from Xcode: I get asked to save the password, but the saved passwords are not picked up, when I try to login again. Neither on device, nor in the simulator. If I remove the ?mode=developer it seems to work as expected. Is this by design, or am I missing something? var body: some View { ... Section(header: Text("Email")) { TextField("Email", text: $viewModel.credentials.username) .textContentType(.username) .autocapitalization(.none) .keyboardType(.emailAddress) } Section(header: Text("Passwort")) { SecureField("Passwort", text: $viewModel.credentials.password) .textContentType(.password) } ... }
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139
May ’25
App Transfer and User Migration - Questions on Apple Sign-In Token Behavior and Testing Process
Hi Apple Developer Community, We have carefully reviewed the documentation on App Transfer and User Migration, but we still have a few unresolved questions regarding Apple Sign-In token behavior and testing strategies. Would appreciate any guidance! Token Behavior for Pre-Transfer App Versions After the app transfer: If a user logs in via an existing pre-transfer version of the app (published under Team A before transfer), will the Apple Sign-In token’s sub (or private email) switch to new value tie to Team B, or unchanged? This is critical for our user migration plan. Preserving sub Across Transfers (Internal Team Transfer) Since our app-transfer is an internal transfer (no change in app ownership outside our organization), is there a way to retain the original sub value(or private email) for users after the transfer? We are concerned that Apple Sign-In errors during the app transfer process may negatively impact user experience. Testing the Transfer Process Safely We’d like to simulate the app transfer and user migration process in a sandbox/test environment before executing it in production. Is there a way to test app transfers without affecting live users? (e.g., a staging mode for transfers) Thank you for your expertise! Any insights would be invaluable.
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97
May ’25
Shipping Contact
Hello, I'm having a problem with taxes calculation for US, the thing is, for some very specific addresses the taxes are coming wrong because we don't have the full address before the authorization with Adyen (our payment provider), for example, when I put the address "1 Infinite Loop, CA, US, 95014" in my wallet, I'm not receiving the value "1 Infinite Loop" (addressLines[0]) in backend until we authorize in Adyen, but I need this field to calculate the taxes and show to the customer before the authorization. My question is, is there any way to have this field before the authorization? If not, you have any idea how other ecommerces that use ApplePay and Adyen handle with this problem? Thanks in advance!
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303
Nov ’24
Invalid web redirect url
I am implementing Apple Sign-In for a multi-platform application, specifically for the web component using the REST API flow. I am encountering an invalid_request Invalid web redirect url error when attempting to use a newly registered redirect URL. Here are the details: Original Test URL: I initially registered a redirect URL, let's call it [Your Original Test Redirect URL, e.g., https://test.yourdomain.com/auth/callback], for testing purposes. This URL worked correctly. New Service URL: I then registered a second redirect URL, [Your New Service Redirect URL, e.g., https://www.yourdomain.com/auth/callback], intended for my production service. This URL was registered approximately 5 days ago (including the weekend). The Problem: The new service URL ([Your New Service Redirect URL]) is still not working and consistently returns the invalid_request Invalid web redirect url error. Puzzling Behavior: Furthermore, I have since deleted the original test URL ([Your Original Test Redirect URL]) from the Service ID configuration in the Apple Developer portal. However, the deleted test URL still appears to function correctly when I use it. This situation is highly confusing: The newly registered URL is not working after 5 days, while the URL I have deleted from the configuration is still operational. The Service ID in question is [Your Service ID, e.g., com.yourdomain.service]. Could you please investigate why the new redirect URL ([Your New Service Redirect URL]) is not becoming active and is returning the invalid_request error, and also explain why the deleted URL ([Your Original Test Redirect URL]) remains functional? Any guidance or assistance you can provide to resolve this issue with the new URL would be greatly appreciated. Thank you for your time and support. Sincerely, I have the exact same problem. The newly registered URL is not working after 5 days, while the URL I have deleted from the configuration is still operational. In addition to the above problem, I also get a response of 'invalid_client' when I newly register a service in configuration. Please check it out as it needs to be resolved quickly.
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76
Jun ’25
Intercepting incoming video and/or audio for stopping scams
I'm trying to make an app that is able to quietly run in the background. It needs to detect other apps' or the system's incoming video and/or audio, using only on-device resources to determine if it might be a scam caller. It will tap into an escalating cascade of resources to do so. For video/image scam detection, it uses OpenCV to detect faces, then refers to a known database of reported scam imagery. For audio scam calls, we defer to known techniques of voice modulation in frequency and/or amplitude. Each video and/or audio result will be relayed via notification banner as well as recorded in-app. Crucially, if the results are uncertain, users have the option to submit it to a global collaborative cloud database for investigative teams; 60 second audio snippets or series of images where faces were detected (60 second equivalent). In the end, we expect to deploy this app across most parts of Asia and Africa, thereby protecting generations of iPhone and iPad users. However, we have not been able to find a method that does this, and there is no known correspondance able to provide such technical guidance. Please assist.
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441
Nov ’24
XCode claims that tracking domains are not listed in the Privacy Manifest
Hi, Xcode Instruments shows multiple Points of Interest with the information that the framework is not listed in my Privacy Manifest. However, I have already included them in the Privacy Manifest under the privacy tracking domains. I have this problem with every tracking domain i listed in the Privacy Manifest's Privacy Tracking Domains. Did I make a mistake in my Privacy Manifest declaration?
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89
May ’25
Collecting device model which box do we check in App Privacy?
If we record the user's Device Model (ie. iPhone 15), what checkbox do we need to select under Data Collection in App Privacy? Device model is not a unique identifier, we do not use it for tracking. We use it to know in aggregate which phone models are using our app the most so we can prioritize our QA to focus on the top devices. Please note: we DO NOT access Device ID, as we DO NOT use it.
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288
Nov ’24
requestTrackingAuthorization stuck in .notDetermined
When developing and testing using my phone I got prompted for allowing app tracking. I later uploaded a build to TestFlight, deleted the old testing app and installed the TestFlight build. I am now stuck in an infinite loop of not getting prompted for allowing app tracking for the app. When entering the app settings the toggle for tracking never appears which leaves me not able to enter the app's content. My guess is that the prompt can only be shown once for the app bundle, but there has to be a way for me to get prompted again without changing the app bundle id. Help is appreciated since this app is scheduled to be published in a week.
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98
May ’25
Declare user data tracking if it's disabled completely in third-party SDK
I have an app where I'm integrating the Branch.io SDK for deeplinks. I plan to use it just for deeplinks and that's it. The SDK provides it's own privacy manifest file with privacy tracking domains defined and some collected data types with "Used for Tracking" set to YES. Does anyone know if I can keep tracking disabled in the App Store Connect - App Privacy section in case if I'll configure the SDK to disable tracking completely without asking users with the ATT permission request?
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466
Nov ’24
Ajuda com identificação de usuário Apple nome email e Firebase
E aí pessoal, tudo certo? Estou desenvolvendo um app com React Native no front-end e Node.js no back-end, usando o Firebase como banco de dados (e possivelmente para autenticação também, dependendo da solução). Preciso implementar o "Sign in with Apple" e estou com algumas dúvidas em como integrar tudo isso. A ideia é: o usuário clica no botão "Entrar com a Apple" no app (React Native), o backend (Node.js) processa a autenticação com a Apple e, em seguida, armazena as informações necessárias (nome, email, etc.) no Firebase. Se alguém já trabalhou com essa combinação (React Native, Node.js, Firebase e Sign in with Apple) e puder compartilhar alguma experiência, dicas, exemplos de código ou até mesmo um boilerplate, seria de grande ajuda!
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375
Jan ’25
if I skip passkey setup, how long will lapse before I am asked by the OS to register for passkey again
I am currently unable to enable passkey in my app so I am having to tell my users to skip the prompts for using passkey. We have noticed that after a few times of this the OS will stop asking the user to register their passkey. The question is, how long does this last before the OS asks you to use passkey again? Is it permanent until you re-install the app? Just looking for a time frame if anyone knows.
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445
Feb ’25
App Attest server unreachable – DNS or firewall issue suspected
Hello, We are working on integrating app integrity verification into our service application, following Apple's App Attest and DeviceCheck guide. Our server issues a challenge to the client, which then sends the challenge, attestation, and keyId in CBOR format to Apple's App Attest server for verification. However, we are unable to reach both https://attest.apple.com and https://attest.development.apple.com due to network issues. These attempts have been made from both our internal corporate network and mobile hotspot environments. Despite adjusting DNS settings and other configurations, the issue persists. Are there alternative methods or solutions to address this problem? Any recommended network configurations or guidelines to successfully connect to Apple's App Attest servers would be greatly appreciated. Thank you.
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99
May ’25
Cannot update ASCredentialIdentityStore while device locked
Our product includes a background sync process that synchronizes credentials between devices. We need to update ASCredentialIdentityStore when credentials are changed, we have noticed that the ASCredentialIdentityStore.shared.saveCredentialIdentities() fails to run when the device is locked. Is it possible to update ASCredentialIdentityStore when the device is locked?
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60
Apr ’25
Fraud prevention using Device Check when publishing multiple apps
I would like to confirm about fraud prevention using Device Check when publishing multiple apps. If the Team ID and Key ID are the same, will the values be shared across all apps with Device Check? With Device Check, only two keys can be created per developer account, and these two are primarily intended for key renewal in case of a leak, rather than for assigning different keys to each app, correct? If both 1 and 2 are correct, does that mean that Device Check should not be used to manage "one-time-only rewards per device" when offering them across multiple apps? Thank you very much for your confirmation.
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144
Apr ’25
App Attest API – "DCErrorInvalidKey 3" after App or OS Update
Hi everyone, We are using the App Attest API to securely transition users to our new system. As part of this, we store the Key ID of the attestation key for each user to verify their identity later. However, we’ve noticed that some users are encountering the error “DCErrorInvalidKey 3” when calling generateAssertion. Importantly, the key was previously successfully attested, and generateAssertion has worked before for these users. Our questions: Could this error be caused by an app or iOS update? Is it problematic to link an attestation key's Key ID directly to a user, or are there scenarios where the key might change or become invalid? If there’s a way to mitigate this issue or recover affected users, what best practices would you recommend? Any help or shared experiences would be greatly appreciated! Thanks in advance.
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131
Apr ’25
Why doesn't FinanceKit return transaction location?
Pretty much the headline. the func transactionHistory() needs to return the transaction location. This seems so rudimentary, yet it is missing from the docs. Unless I'm missing something, please add this feature or point me in the right direction. Alternatively, is there a way for my app to get notified of the transaction immediately as it happens? I have to get transactions historically which leaves me with no way to determine where they happened in the past.
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259
Jan ’25
Questions about Apple login authorization data behavior during App transfer
After the App transfer is initiated, will the replacement of the old and new certificates affect user authorization? (Based on some replies from DTS on the forum [Apple login authorization data is generated in combination with the team ID to which the App currently belongs], it is speculated that after the App transfer, during the period when the certificate configuration of the new team ID is not completed, authorization or authentication may not be performed normally, resulting in users being unable to use the Apple login function normally) During the 60-day migration period, if the user authorizes or cancels authorization and then authorizes again in the old app, will the authorized data be different? If so, will transfer_sub be included in the authorization operation?
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74
Mar ’25
Privacy Resources
General: Forums topic: Privacy & Security Forums tag: Privacy Developer > Security — This also covers privacy topics. App privacy details on the App Store UIKit > Protecting the User’s Privacy documentation Bundle Resources > Privacy manifest files documentation TN3181 Debugging an invalid privacy manifest technote TN3182 Adding privacy tracking keys to your privacy manifest technote TN3183 Adding required reason API entries to your privacy manifest technote TN3184 Adding data collection details to your privacy manifest technote TN3179 Understanding local network privacy technote Handling ITMS-91061: Missing privacy manifest forums post Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
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95
Jul ’25