5.1.1

Our children's educational app (COPPA-compliant) was rejected under Guidelines 5.1.1(i) and 5.1.2(i) for sharing personal data with a third-party AI service without clear disclosure and user permission. How our app works: Our app is an AI-powered learning assistant for kids. Children type questions (e.g., Why is the sky blue?) and the app sends the question to Google Gemini's API to generate an age-appropriate answer. This is the core and only purpose of the app — it's an AI chat app, similar to how a search engine sends queries to its servers. Our current setup: Google Gemini operates as a data processor (not a data recipient) — zero data retention, no model training on user data Our privacy policy already discloses Google Gemini as the AI provider, what data is processed, and that no data is stored The app is clearly marketed as an AI-powered assistant — users understand they are interacting with AI Our questions: Infrastructure vs. data sharing: We use Google Gemini to process queries the same way

Hi All, We are facing App Rejection from Apple due to this - Guidelines 5.1.1(i) - Legal - Privacy - Data Collection and 5.1.2(i) - Legal - Privacy - Data Use Issue Description The app appears to share the user’s personal data with a third-party AI service but the app does not clearly explain what data is sent and identify who the data is sent to before sharing the data. Apps may only use, transmit, or share personal data after they meet all of the following requirements: Disclose what data will be sent Specify who the data is sent to Obtain the user’s permission before sending data Identify in the privacy policy what data the app collects, how it collects that data, all uses of that data, and confirm any third party the app shares data with provides the same or equal protection Next Steps If the app sends user data to a third-party AI service, revise the app to explain what data is sent and identify who the data is sent to before sharing personal data with a third-party AI service. If it does not al

Hi! We are facing App Rejection from Apple due to this <> Guidelines 5.1.1(i) - Legal - Privacy - Data Collection and 5.1.2(i) - Legal - Privacy - Data Use Issue Description Issue Description The app appears to share the user’s personal data with a third-party AI service but the app does not clearly explain what data is sent, identify who the data is sent to, and ask the user’s permission before sharing the data. Apps may only use, transmit, or share personal data after they meet all of the following requirements: Obtain the user’s permission before sending data Next Steps If the app sends user data to a third-party AI service, revise the app to ask the user’s permission before sharing personal data with a third-party AI service. If it does not already, the app’s privacy policy must also identify what data the app collects, how it collects that data, and all uses of that data, including if it is shared with a third-party AI service. If the app does not send user data to a third-party AI service

Issue from App Review: My app shows a custom explanation screen before triggering the system location permission dialog. This screen explains why location access is needed. It includes: A “Continue” button → triggers the system permission dialog A “Not Now” button → dismisses the explanation and delays the permission request Apple states that: “The user should always proceed to the permission request after the message.” They are asking me to remove the exit button from the pre-permission message. My Questions Is it now against policy to include a “Not Now” option in a pre-permission explainer screen? Are we required to immediately show the system permission dialog after any pre-permission explanation? What is the recommended UX pattern if the feature depends on location but I don’t want to force the permission immediately at launch? Would it be compliant to: Remove the “Not Now” button, OR Remove the custom pre-prompt entirely and rely only on the system dialog? The feature in question requires location to fu

Hello everyone, I'm reaching out to see if anyone has experienced a similar situation or has any advice. My app Currot has been in Waiting for Review across multiple submissions since February 8, 2026. Despite following all recommended steps, the review team has not responded. Timeline: Feb 8: Initial submission Feb 11 (04:50 AM): Moved to In Review Feb 11 (05:17 AM): Rejected (Guidelines 2.3.6, 5.1.1, 1.2, 5.1.1v) Feb 11 (08:10 PM): All four issues resolved, resubmitted same day with detailed screenshots in Resolution Center Feb 14: Follow-up message sent via Resolution Center — no response Feb 23: After 12 days of no movement, canceled and resubmitted with review notes explaining all resolved issues Mar 4: Developer Support (Case 102831733019) confirmed they notified the review team Mar 9: Follow-up email and phone call requesting escalation Mar 10: Developer Support confirmed they escalated again Mar 12 (today): Still Waiting for Review — 32 days since initial submission, 17 days since latest subm

I’ve been developing apps for 8 years. On the tenth update of my latest app, I got yet another new rejection reason. I co-founded an app called Yuna AI with my wife, who is a Registered Dietitian and a member of the CDO. When trying to release version 1.0.10, I was told I can’t publish it under my name as a sole proprietor. I’m honestly starting to lose faith in the review process. My previous submission was rejected for not properly disclosing in-app purchases, even though my app doesn’t have any in-app purchases. Rejection reason The app must be published under a seller and company name that is associated with the organization or company providing the services. In this case, the app must be published under a seller name and company name that reflects the Yuna AI name. The guideline 5.1.1(ix) requirements give users confidence that apps operating in highly regulated fields or that require sensitive user information are qualified to provide these services and will responsibly manage their data. Do i