App Store Server Notifications

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Monitor subscription events in real time with server notifications from the App Store using App Store Server Notifications.

Posts under App Store Server Notifications tag

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How to handle subscription notifications with future purchase date
Our app server has subscription feature and processes purchase life cycles based on App Store Server Notification v1. Last year, when users purchased subscriptions during the following timeframe, we received "INITIAL_BUY" notifications with "unified_receipt.Latest_receipt_info.purchase_date" set to future date(approx. 1 hour after the actual purchase). 2024-11-03 08:00:00 - 2024-11-03 09:00:00 Etc/GMT (UTC) For example, we received the following v1 notification at 2024-11-03 08:36:33 Etc/GMT. "notification_type": "INITIAL_BUY" "unified_receipt.latest_receipt_info[].purchase_date": "2024-11-03 09:36:02 Etc/GMT" Our server grants subscription entitlement based on "purchase_date" so the users had to wait 1 hour before the subscription features became available. The timeframe coincided with the end of daylight saving time in the U.S., so we assume that it affected the behavior, but our country doesn't adopt daylight saving time. We have some questions regarding this behavior. In countries without daylight saving time, how should we handle such notifications with future purchase date in order to properly grant subscription entitlement? In App Store Server Notification v2, could purchase date be set to future date at the end of daylight saving time in the U.S., just as in v1 notifications? JWSTransactionDecodedPayload.purchaseDate
0
0
103
May ’25
Not receiving App Store Server Notifications for failed transactions
We are currently integrating In-App Purchases for our app and have configured App Store Server Notifications (v2) in the Sandbox environment. During testing, we observed the following issue: When a transaction is cancelled, declined, or pending (e.g., Ask to Buy flows or authorization pending), No App Store Server Notification is sent to our webhook endpoint. We only receive webhook events where the status is "purchased". This becomes a critical problem for us because our backend must accurately track transaction states including failed and pending purchases, especially for wallet top-up use cases. Additionally, we tried mocking failed transactions (via Xcode local environment and turning off In-App Purchases from Developer Settings) to simulate a technical failure scenario. Even in these cases, no webhook notification was received when the purchase failed server-side. Is it expected behavior in Sandbox that only successful transactions ("purchased") trigger webhooks? Are failed or pending transactions suppressed in Sandbox intentionally? Will webhook behavior be different in Production (i.e., will we receive webhook notifications for failures there)? Is there any extra configuration or entitlement needed to fully test failure scenarios via webhooks in Sandbox?
0
0
89
Apr ’25
Not receiving App Store Server Notifications for failed transactions
We are currently integrating In-App Purchases for our app and have configured App Store Server Notifications (v2) in the Sandbox environment. During testing, we observed the following issue: When a transaction is cancelled, declined, or pending (e.g., Ask to Buy flows or authorization pending), No App Store Server Notification is sent to our webhook endpoint. We only receive webhook events where the status is "purchased". This becomes a critical problem for us because our backend must accurately track transaction states including failed and pending purchases, especially for wallet top-up use cases. Additionally, we tried mocking failed transactions (via Xcode local environment and turning off In-App Purchases from Developer Settings) to simulate a technical failure scenario. Even in these cases, no webhook notification was received when the purchase failed server-side. Is it expected behavior in Sandbox that only successful transactions ("purchased") trigger webhooks? Are failed or pending transactions suppressed in Sandbox intentionally? Will webhook behavior be different in Production (i.e., will we receive webhook notifications for failures there)? Is there any extra configuration or entitlement needed to fully test failure scenarios via webhooks in Sandbox?
0
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94
Apr ’25
/The notifications/test request was successful, but there were no notification messages from the Apple Store
requestUrl:https://api.storekit-sandbox.itunes.apple.com/inApps/v1/notifications/test method:Post responseCode:200 testNotificationToken:06beba6c-7587-44f6-a4b8-f12b11db6061_1745832671126 Request environment: ①APP from: TestFlight ②Apple acount : Sandbox account ③Apple originalTransactionId: 2000000907966801 App Store sandbox server notification configuration is fine(https://*.com/v2/apple_refund_notify), I have tried many times, but have not received any notification from Apple. Is this API not working?
2
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148
Apr ’25
App Store Server Notification V2 on non-consumables ONE_TIME_PURCHASE availability in production
In the context of implementing App Store Server Notification V2 for In-App Purchases (IAP) for non-consumables, I encountered a discrepancy between the documentation and the available information. According to the WWDC24 video https://developer.apple.com/wwdc24/10062 server-to-server notifications should be available on production environments. However, the documentation https://developer.apple.com/documentation/AppStoreServerNotifications/notificationType indicates that these notifications are not currently supported. Could you please clarify which resource is incorrect?
2
0
146
Apr ’25
Transaction ID Misassociation in IAP Subscription API
Dear Apple Support Team, Hello! I am currently developing the in-app subscription functionality using Apple IAP API and have encountered a serious technical issue while processing subscription data. I would like to report this issue to you. Issue Description: When calling the subscription API endpoint, the same OriginalTransactionId returns inconsistent results. Specifically, a particular transaction ID (let's call it TransactionId_A) should belong to the subscription order with OriginalTransactionId_A, but it is currently incorrectly associated with OriginalTransactionId_B. This issue severely affects our ability to accurately manage and process subscription data. Here are the relevant log details for your reference: API Endpoint Requested: https://api.storekit.itunes.apple.com/inApps/v1/subscriptions/{TransactionId_A} (Note: The link is a placeholder for the actual API endpoint.) Log Information on February 21, 2025, at 09:40:09: { "AppAccountToken": "{AppAccountToken}", "BundleId": "{BundleId}", "Currency": "CNY", "Environment": "Production", "ExpiresDate": {ExpiresDate}, "InAppOwnershipType": "PURCHASED", "IsUpgraded": false, "OfferDiscountType": "", "OfferIdentifier": "", "OfferType": 0, "OriginalPurchaseDate": {OriginalPurchaseDate}, "OriginalTransactionId": "{OriginalTransactionId_A}", "Price": {Price}, "ProductId": "{ProductId}", "PurchaseDate": {PurchaseDate}, "Quantity": 1, "RevocationDate": 0, "RevocationReason": 0, "SignedDate": {SignedDate}, "Storefront": "CHN", "StorefrontId": {StorefrontId}, "SubscriptionGroupIdentifier": "{SubscriptionGroupIdentifier}", "TransactionId": "{TransactionId_A}", "TransactionReason": "PURCHASE", "Type": "Auto-Renewable Subscription", "WebOrderLineItemId": "{WebOrderLineItemId}" } Log Information on March 21, 2025, at 09:38:49: { "AppAccountToken": "{AppAccountToken}", "BundleId": "{BundleId}", "Currency": "CNY", "Environment": "Production", "ExpiresDate": {ExpiresDate}, "InAppOwnershipType": "PURCHASED", "IsUpgraded": false, "OfferDiscountType": "", "OfferIdentifier": "", "OfferType": 0, "OriginalPurchaseDate": {OriginalPurchaseDate}, "OriginalTransactionId": "{OriginalTransactionId_B}", "Price": {Price}, "ProductId": "{ProductId}", "PurchaseDate": {PurchaseDate}, "Quantity": 1, "RevocationDate": 0, "RevocationReason": 0, "SignedDate": {SignedDate}, "Storefront": "CHN", "StorefrontId": {StorefrontId}, "SubscriptionGroupIdentifier": "{SubscriptionGroupIdentifier}", "TransactionId": "{TransactionId_A}", "TransactionReason": "PURCHASE", "Type": "Auto-Renewable Subscription", "WebOrderLineItemId": "{WebOrderLineItemId}" } From the above logs, it is evident that the same transaction (TransactionId_A) returns different OriginalTransactionId values at different times, which is clearly not expected and severely impacts our ability to correctly process and manage subscription data. I hope you can address and investigate this issue as soon as possible. If you need any further information or assistance, please feel free to contact me. Thank you for your support! Best regards!
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4
1.1k
Apr ’25
How to receive backend notifications for consumable purchases in production?
Hi everyone, I'm implementing the server-to-server notifications for in-app purchases. According to the official documentation, the ONE_TIME_CHARGE notification is only available in the sandbox environment: "The ONE_TIME_CHARGE notification is currently available only in the sandbox environment." So my question is: what is the correct flow to receive a backend notification when a user purchases a consumable product in the production environment? I'm looking for a reliable way to know, on the server side, when a user has made a consumable purchase. Thanks in advance to anyone who can help!
0
1
121
Apr ’25
Resending notifications from Apple
Regarding App Store Server Notifications V2,we are currently using Notifications V2 in a production environment. It is set up so that if the server receives the notification successfully, it returns 200 after about 30 seconds, and if an error occurs, it returns 400 or 500. However, the notification is being resent multiple times from Apple's server, at 1 hour, 12 hours, and 24 hours. Is it necessary to return the notification using Apple's API?
2
0
148
Apr ’25
App Store Server Notification Issue
Hello, I am writing this because the behavior of the App Store Server Notification that our server receives is problematic in the Sandbox environment. I have two questions in total. When purchasing a Free Trial subscription, after receiving the SUBSCRIBED / INITAL_BUY Notification, DID_RENEW should be sent when it expires, but DID_FAIL_TO_RENEW/GRACE_PERIOD is sent. The EXPIRE Notification is sent after the subscription expires or DID_CHANGE_RENEWAL_STATUS/AUTO_RENEW_DISABLED is sent, but it does not arrive. The first problem is that I recently heard that automatic payments after a free trial require the user's consent via email. Is this the reason? If so, I am curious about how I can test it in the Sandbox environment. Is the second problem a bug?
0
0
149
Apr ’25
How to handle subscription notifications with future purchase date
Our app server has subscription feature and processes purchase life cycles based on App Store Server Notification v1. Last year, when users purchased subscriptions during the following timeframe, we received "INITIAL_BUY" notifications with "unified_receipt.Latest_receipt_info.purchase_date" set to future date(approx. 1 hour after the actual purchase). 2024-11-03 08:00:00 - 2024-11-03 09:00:00 Etc/GMT (UTC) For example, we received the following v1 notification at 2024-11-03 08:36:33 Etc/GMT. "notification_type": "INITIAL_BUY" "unified_receipt.latest_receipt_info[].purchase_date": "2024-11-03 09:36:02 Etc/GMT" Our server grants subscription entitlement based on "purchase_date" so the users had to wait 1 hour before the subscription features became available. The timeframe coincided with the end of daylight saving time in the U.S., so we assume that it affected the behavior, but our country doesn't adopt daylight saving time. We have some questions regarding this behavior. In countries without daylight saving time, how should we handle such notifications with future purchase date in order to properly grant subscription entitlement? In App Store Server Notification v2, could purchase date be set to future date at the end of daylight saving time in the U.S., just as in v1 notifications? JWSTransactionDecodedPayload.purchaseDate
Replies
0
Boosts
0
Views
103
Activity
May ’25
Not receiving App Store Server Notifications for failed transactions
We are currently integrating In-App Purchases for our app and have configured App Store Server Notifications (v2) in the Sandbox environment. During testing, we observed the following issue: When a transaction is cancelled, declined, or pending (e.g., Ask to Buy flows or authorization pending), No App Store Server Notification is sent to our webhook endpoint. We only receive webhook events where the status is "purchased". This becomes a critical problem for us because our backend must accurately track transaction states including failed and pending purchases, especially for wallet top-up use cases. Additionally, we tried mocking failed transactions (via Xcode local environment and turning off In-App Purchases from Developer Settings) to simulate a technical failure scenario. Even in these cases, no webhook notification was received when the purchase failed server-side. Is it expected behavior in Sandbox that only successful transactions ("purchased") trigger webhooks? Are failed or pending transactions suppressed in Sandbox intentionally? Will webhook behavior be different in Production (i.e., will we receive webhook notifications for failures there)? Is there any extra configuration or entitlement needed to fully test failure scenarios via webhooks in Sandbox?
Replies
0
Boosts
0
Views
89
Activity
Apr ’25
Not receiving App Store Server Notifications for failed transactions
We are currently integrating In-App Purchases for our app and have configured App Store Server Notifications (v2) in the Sandbox environment. During testing, we observed the following issue: When a transaction is cancelled, declined, or pending (e.g., Ask to Buy flows or authorization pending), No App Store Server Notification is sent to our webhook endpoint. We only receive webhook events where the status is "purchased". This becomes a critical problem for us because our backend must accurately track transaction states including failed and pending purchases, especially for wallet top-up use cases. Additionally, we tried mocking failed transactions (via Xcode local environment and turning off In-App Purchases from Developer Settings) to simulate a technical failure scenario. Even in these cases, no webhook notification was received when the purchase failed server-side. Is it expected behavior in Sandbox that only successful transactions ("purchased") trigger webhooks? Are failed or pending transactions suppressed in Sandbox intentionally? Will webhook behavior be different in Production (i.e., will we receive webhook notifications for failures there)? Is there any extra configuration or entitlement needed to fully test failure scenarios via webhooks in Sandbox?
Replies
0
Boosts
0
Views
94
Activity
Apr ’25
/The notifications/test request was successful, but there were no notification messages from the Apple Store
requestUrl:https://api.storekit-sandbox.itunes.apple.com/inApps/v1/notifications/test method:Post responseCode:200 testNotificationToken:06beba6c-7587-44f6-a4b8-f12b11db6061_1745832671126 Request environment: ①APP from: TestFlight ②Apple acount : Sandbox account ③Apple originalTransactionId: 2000000907966801 App Store sandbox server notification configuration is fine(https://*.com/v2/apple_refund_notify), I have tried many times, but have not received any notification from Apple. Is this API not working?
Replies
2
Boosts
0
Views
148
Activity
Apr ’25
App Store Server Notification V2 on non-consumables ONE_TIME_PURCHASE availability in production
In the context of implementing App Store Server Notification V2 for In-App Purchases (IAP) for non-consumables, I encountered a discrepancy between the documentation and the available information. According to the WWDC24 video https://developer.apple.com/wwdc24/10062 server-to-server notifications should be available on production environments. However, the documentation https://developer.apple.com/documentation/AppStoreServerNotifications/notificationType indicates that these notifications are not currently supported. Could you please clarify which resource is incorrect?
Replies
2
Boosts
0
Views
146
Activity
Apr ’25
Transaction ID Misassociation in IAP Subscription API
Dear Apple Support Team, Hello! I am currently developing the in-app subscription functionality using Apple IAP API and have encountered a serious technical issue while processing subscription data. I would like to report this issue to you. Issue Description: When calling the subscription API endpoint, the same OriginalTransactionId returns inconsistent results. Specifically, a particular transaction ID (let's call it TransactionId_A) should belong to the subscription order with OriginalTransactionId_A, but it is currently incorrectly associated with OriginalTransactionId_B. This issue severely affects our ability to accurately manage and process subscription data. Here are the relevant log details for your reference: API Endpoint Requested: https://api.storekit.itunes.apple.com/inApps/v1/subscriptions/{TransactionId_A} (Note: The link is a placeholder for the actual API endpoint.) Log Information on February 21, 2025, at 09:40:09: { "AppAccountToken": "{AppAccountToken}", "BundleId": "{BundleId}", "Currency": "CNY", "Environment": "Production", "ExpiresDate": {ExpiresDate}, "InAppOwnershipType": "PURCHASED", "IsUpgraded": false, "OfferDiscountType": "", "OfferIdentifier": "", "OfferType": 0, "OriginalPurchaseDate": {OriginalPurchaseDate}, "OriginalTransactionId": "{OriginalTransactionId_A}", "Price": {Price}, "ProductId": "{ProductId}", "PurchaseDate": {PurchaseDate}, "Quantity": 1, "RevocationDate": 0, "RevocationReason": 0, "SignedDate": {SignedDate}, "Storefront": "CHN", "StorefrontId": {StorefrontId}, "SubscriptionGroupIdentifier": "{SubscriptionGroupIdentifier}", "TransactionId": "{TransactionId_A}", "TransactionReason": "PURCHASE", "Type": "Auto-Renewable Subscription", "WebOrderLineItemId": "{WebOrderLineItemId}" } Log Information on March 21, 2025, at 09:38:49: { "AppAccountToken": "{AppAccountToken}", "BundleId": "{BundleId}", "Currency": "CNY", "Environment": "Production", "ExpiresDate": {ExpiresDate}, "InAppOwnershipType": "PURCHASED", "IsUpgraded": false, "OfferDiscountType": "", "OfferIdentifier": "", "OfferType": 0, "OriginalPurchaseDate": {OriginalPurchaseDate}, "OriginalTransactionId": "{OriginalTransactionId_B}", "Price": {Price}, "ProductId": "{ProductId}", "PurchaseDate": {PurchaseDate}, "Quantity": 1, "RevocationDate": 0, "RevocationReason": 0, "SignedDate": {SignedDate}, "Storefront": "CHN", "StorefrontId": {StorefrontId}, "SubscriptionGroupIdentifier": "{SubscriptionGroupIdentifier}", "TransactionId": "{TransactionId_A}", "TransactionReason": "PURCHASE", "Type": "Auto-Renewable Subscription", "WebOrderLineItemId": "{WebOrderLineItemId}" } From the above logs, it is evident that the same transaction (TransactionId_A) returns different OriginalTransactionId values at different times, which is clearly not expected and severely impacts our ability to correctly process and manage subscription data. I hope you can address and investigate this issue as soon as possible. If you need any further information or assistance, please feel free to contact me. Thank you for your support! Best regards!
Replies
6
Boosts
4
Views
1.1k
Activity
Apr ’25
How to receive backend notifications for consumable purchases in production?
Hi everyone, I'm implementing the server-to-server notifications for in-app purchases. According to the official documentation, the ONE_TIME_CHARGE notification is only available in the sandbox environment: "The ONE_TIME_CHARGE notification is currently available only in the sandbox environment." So my question is: what is the correct flow to receive a backend notification when a user purchases a consumable product in the production environment? I'm looking for a reliable way to know, on the server side, when a user has made a consumable purchase. Thanks in advance to anyone who can help!
Replies
0
Boosts
1
Views
121
Activity
Apr ’25
Resending notifications from Apple
Regarding App Store Server Notifications V2,we are currently using Notifications V2 in a production environment. It is set up so that if the server receives the notification successfully, it returns 200 after about 30 seconds, and if an error occurs, it returns 400 or 500. However, the notification is being resent multiple times from Apple's server, at 1 hour, 12 hours, and 24 hours. Is it necessary to return the notification using Apple's API?
Replies
2
Boosts
0
Views
148
Activity
Apr ’25
App Store Server Notification Issue
Hello, I am writing this because the behavior of the App Store Server Notification that our server receives is problematic in the Sandbox environment. I have two questions in total. When purchasing a Free Trial subscription, after receiving the SUBSCRIBED / INITAL_BUY Notification, DID_RENEW should be sent when it expires, but DID_FAIL_TO_RENEW/GRACE_PERIOD is sent. The EXPIRE Notification is sent after the subscription expires or DID_CHANGE_RENEWAL_STATUS/AUTO_RENEW_DISABLED is sent, but it does not arrive. The first problem is that I recently heard that automatic payments after a free trial require the user's consent via email. Is this the reason? If so, I am curious about how I can test it in the Sandbox environment. Is the second problem a bug?
Replies
0
Boosts
0
Views
149
Activity
Apr ’25