Hello, We have a Push-to-Talk (PTT) application that is already well established and widely used. Our app has the proper VoIP entitlement, which we are using to wake up the app and establish a WebSocket connection for real-time communication. We are also using CallKit as a supporting mechanism, but not as the primary interaction upon receiving the VoIP Push, since our use case differs from traditional full-duplex VoIP calls. While our implementation works correctly in many cases, we have noticed a consistent issue where, after multiple VoIP Push notifications, the system still delivers the push, but prevents the WebSocket from reconnecting. At this point, all connection attempts return errors such as: • "Software caused connection abort" This issue persists until the app is manually relaunched, after which the behavior resets and repeats. We are aware that VoIP Push was originally designed for full-duplex calls, but since Apple allows its use for other purposes through the entitlement, we would like to understand why this limitation is occurring and how to handle it properly. Questions: 1. Is iOS enforcing stricter background execution rules after multiple VoIP Push events within a short period? 2. Are there any recommended best practices to ensure reliable WebSocket reconnection in this scenario?

I'm facing an issue delivering VoIP push notifications to user devices. It's pretty random, sometimes notifications are delivered and sometimes not. I've had a call with the user to understand and narrow down the issue, including testing delivery of pushes to their device token via Push Notification Console as described here: https://developer.apple.com/documentation/usernotifications/testing-notifications-using-the-push-notification-console#4181180. I asked a user to use Wi-Fi first and tried delivering around 10 pushes via console and 2 of them were lost while the rest was delivered. I asked a user to use cellular and tried delivering also around 10 pushes and most of them were lost and only few of them were delivered. Production environment was used to deliver pushes hence I cannot see delivery log and so I have no visibility over a reason why push wasn't delivered. I wanted to file a code-level support ticket to get help however I need to supply a sample xcode project which in this particular case doesn't make any sense as I'm using Apple's Push Notification Console tool and it delivers pushes in some cases while doesn't deliver it in other cases. I'm pretty familiar with all potential reasons why push might not be shown on device, including app early crashes, not reporting a call to CallKit etc. => although you never know, I'm pretty sure it's not our case. How can I get support on investigating specific user device token delivery issues like in the case I described above? I have device token and push console records but it's not clear how to get support on that. Thank you!

I am implementing flutter_callkit_incoming for handling call notifications in my Flutter app. However, I am facing an issue where VoIP push notifications are not consistently received when the app is in the background or terminated. According to Apple’s documentation: "On iOS 13.0 and later, if you fail to report a call to CallKit, the system will terminate your app. Repeatedly failing to report calls may cause the system to stop delivering any more VoIP push notifications to your app." I have followed the official installation guide: flutter_callkit_incoming installation and implemented all necessary configurations. However, VoIP notifications sometimes get lost and do not deliver reliably. Here is the payload I am using: { "notification": { "title": "New Alert", "body": "@H is calling you..." }, "android": { "notification": { "channelId": "channel_id", "sound": "sound_name.mp3" } }, "apns": { "payload": { "aps": {} } }, "data": { "title": "New Call", "body": "@H is calling you...", "notificationType": "CALL", "type": "NOTIFICATION", "sound": "sound_name" }, "token": "token" } I expect the call notification to appear even when the app is in the background or killed state. Has anyone encountered this issue and found a solution? Any insights would be greatly appreciated.

I am developing an App that will enable voice calls between users through webrtc. When the user opens the App and switches the App to the background, the user will receive the incoming call notification through Silent Push Notifications (not PushKit). My question is as follows, If set UIBackgroundModes to voip and do not use PushKit and CallKit, will this cause the background App to be unable to use webrtc voice calls (requires network, microphone, and audio permissions)? Can I set UIBackgroundModes = audio combined with AVAudioSession playAndRecord instead of setting UIBackgroundModes to voip, so that I can use the microphone and audio in the background to implement webrtc voice calls? Thanks for your help.

Hi everyone, I am developing a VoIP calling feature in my Flutter app, using: Agora RTC Engine for real-time calls. CallKit & PushKit (VoIP notifications) for iOS call handling. Firebase Cloud Messaging (FCM) for notifications. Problem: CallKit UI Stays on Screen When Caller Hangs Up (Background/Terminated) I am using Firebase notifications to notify the receiver that the call should be dismissed, but it doesn’t work in the following cases: App is in the background – CallKit UI remains stuck even after receiving the Firebase notification. App is terminated – The Firebase notification does not trigger any background execution, so CallKit UI stays forever. Current Implementation I send an FCM notification to inform the receiver to dismiss CallKit UI. When received in the foreground, it works fine (callEnded method is triggered). But in background or terminated state, the notification is not received or doesn’t execute the code.

I am developing an app where the primary feature is to notify users. To deliver notifications more effectively, I am considering using PushKit and CallKit. Would it be acceptable under the guidelines to use PushKit and CallKit as an optional feature for an AI agent to notify users via a phone call?

I tried below at 2:00 PM on 21/01/2025(JST). Apple Push Notification service server certificate update I followed above, a new server certificate: "SHA-2 Root : USERTrust RSA Certification Authority certificate" was added to my push server, but a certificate error occurred and push notifications could not be sent. So I refered this article,Instead of connecting via DNS name resolution at api.development.push.apple.com, I fixed api.development.push.apple.com to "17.188.143.34" in /etc/hosts, I could push notifications with the new server certificate. (I got this IP(17.188.143.34) from this airtcle) From this, I suspect that Apple had not yet updated the APNs certificate (CA) for the Sandbox environment as of 2:00 PM on January 21, 2025 (JST). Was the update published as scheduled?