Broken Add to Review (AppStoreConnect bug)

Hello,

I believe I'm experiecing a bug within the AppStoreConnect dev console. When I try to submit a new version of my game for review I recieve an error message stating

The items below are required to start the review process: There are still leaderboard image uploads in progress.

One might think that this problem should have an obvious solution: wait for the leaderboard images to load and try again. Unfortunately this is impossible, because all images are already loaded. They are also being successfully displayed in the console interface and even in my game itself.

I tried to remove all images, but that didn't help.

I've also noticed that leaderboard management interface in the console was updated in the past month or two. I think that might be somehow related to the problem (something from old UI got cached and now isn't affect by new UI).

I've also filed a request (102270407515) to the Apple Support, but didn't get any answer (aside from the request is registered).

Is there any chance I get an answer from Apple Support here on the forum?

If you're still receiving this message about your app, we recommend you use the Apple Developer Contact Us page to get assistance with the Developer Support team. You can request a call with an Apple representative or receive support by email.

My issue was successfully resolved by the Apple's engineering team.

Whole process took about 6-7 calendar weeks and I believe making this forum thread speed it up.

Broken Add to Review (AppStoreConnect bug)
 
 
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