We would like to better understand the discrepancy between a Push To Start and the subsequent Updates where I see a number of recipients drop greatly.
Our assumption is that this is a result of the end user not clicking the "Allow" prompt when a push to start widget is shown on the screen for the first time, but we currently do not have a way to listen to the user's choice when prompted.
Is there any way of tapping into this, to determine if this is in fact where the variance is coming from, or if there is actually just a problem with the request to retrieve the update token from our end?
Notifications
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Can I using AudioServicesPlaySystemSound for play sound os system on NotificationService?
There is one xpc server and two xpc clients (clientA and clientB). When clientB sends a message to the xpc server, xpc server fills a value for dummyString in it's memory and I want clientA to know that dummyString got updated and also the new value for this dummyString. The updation of dummyString is not something that happens often.
Two options we tried:
Have a timer for 5 seconds in clientA and keep polling and request for the value of this dummyString.
Setup a darwin notification in server that gets posted whenever dummyString is being updated. clientA receives requests for dummyString value only when it observes a notification being posted.
Which of these two approaches causes the least delay for clientA to know the updated value of dummyString?
Hello Team,
We are working on a requirement where the business wants to track the delivery of push notifications on iOS devices. Specifically, they want to capture the moment when the device receives the notification and it appears as a badge in the Notification Center—regardless of whether the app is in the background or not—and then send that delivery status back to APNs.
We have explored multiple approaches, but so far, we are only able to capture events when the user interacts with the notification banner.
We would like to understand:
Is it technically possible to send an event to APNs or another service upon receipt of the notification on the device without requiring user interaction?
Any guidance or recommendations would be greatly appreciated.
User is using my app, the goes to System Settings, and changes some of my App's settings (switches, text fields, etc).
Does the system send my app any kind of notification?
David
PS: I tried all kinds of searches on this and found nothing.
Topic:
App & System Services
SubTopic:
Notifications
My Mac app has a launch agent (within the app bundle) that works great without the app running. There are some occasions where I need to display an alert and ask the user to launch the app to handle the issue. I thought about using UNUserNotificationCenter but I'm not able to make it work from the agent.
I'm asking for authorization as follows:
[center requestAuthorizationWithOptions:(UNAuthorizationOptionAlert | UNAuthorizationOptionSound | UNAuthorizationOptionBadge)
completionHandler:^(BOOL granted, NSError * _Nullable error) {
NSLog(@"authorization request completion. Granted: %@, error: %@ (%@)",granted?@"YES":@"NO",error, [error localizedDescription]);
}];
And I'm trying to post the notification as follows:
content.title = @"Your App Name";
content.body = @"Click the button to open the app";
content.sound = [UNNotificationSound defaultSound];
UNNotificationRequest *request = [UNNotificationRequest requestWithIdentifier:[[NSUUID UUID] UUIDString]
content:content
trigger:nil];
[center addNotificationRequest:request withCompletionHandler:^(NSError * _Nullable error) {
if (error) {
NSLog(@"Error showing notification: %@ %@", error, [error localizedDescription]);
}
}];
When running I'm getting asked to authorize, I authorize and all seems OK in system settings but I'm not able send any notifications. addNotificationRequest results in UNErrorCodeNotificationsNotAllowed error.
I tried this with the authorization request inside the main app, or inside the agent, with the same results.
When trying to post the notification from within the app, it does work, but that's not what I need.
Is posting notifications from within the launch agent not possible at all, or is there anything here that I'm missing.
TIA
We are developing an app that receives push notifications (via Firebase) from configured IoT devices. It is essential that when a specific type of notification is received, a sound is played continuously until the user interacts with the notification.
This behavior is crucial for alerting users to certain critical states of the IoT device.
We understand that Critical Alerts on iOS can bypass Do Not Disturb and silent mode. However, from our testing and available documentation, the sound from a Critical Alert seems to be limited to around 30 seconds.
Our question:
Is it possible on iOS to have a Critical Alert (or any other type of notification) continue playing sound until the user interacts with the notification or app? If so, could someone please point us to the appropriate documentation or APIs?
Thanks in advance for any guidance.
Hello,
I am building a swift macOS app and have noticed issues today with delivering APN's to both development and production devices. Similar to this thread the only way I can get them to deliver temporarily is to do one of:
Change the bundle ID of my app to a new bundle ID, then start it up. I will usually get the first notification.
Reset my network (either wired ethernet or wifi, typically both)
Using the push notifications console for development sends, I see the message "discarded as device was offline" in the delivery log even though the device is still online and was just registered when I got back the deviceToken.
If I set an expiration on development notifications then the delivery log says "stored for device power considerations" and the notification will then send once I do one of the above steps (new bundle or reset network).
Previous to today the notifications were sending immediately and I had no issues getting them. Is there something I can do to fix this problem, is it a problem with the APN provider, or is it something else I haven't thought of?
A unique ID for an expiration-based notification is 1755def8-1a44-cbcf-c64b-64e435c30f81, and a non-expiry is d7a72b46-0c64-4500-0abc-3734f9efbd90.
Hello,
We are currently facing a persistent issue where Apple Push Notifications (APNs) are no longer being delivered to devices. This is not an intermittent problem — push notifications have completely stopped working. We are using PushSharp.Apple (Version 4.0.10.0) to send the notifications.
Current Behavior (Failing):
Every notification request appears to be processed successfully from the server side.
However, the APNs client receives a 0-byte response, and the server closes the connection.
Devices do not receive the notifications at all.
Logs from Current (Failing) State:
APNS-Client[1]: Connected (Batch ID=1)
APNS-Client[1]: Sent Batch, waiting for possible response...
APNS-Client[1]: Received 0 bytes response...
APNS-Client[1]: Server Closed Connection...
APNS-Client[1]: Disconnected (Batch ID=1)
For Reference – Successful Log From Earlier (When Notifications Worked):
APNS-Client[1]: Connected (Batch ID=1)
APNS-Client[1]: Sent Batch, waiting for possible response...
APNS-Client[1]: Received -1 bytes response...
Push Notification Successfully Sent to Device
Any help, suggestions, or experience with similar issues would be greatly appreciated.
Thanks!!!
Hello all 👋
We're developing an app for families with neurodivergent members (primarily autistic children) and have run into a critical reliability issue with silent push notifications that breaks core functionality.
Our current implementation:
When a caretaker updates the person's daily routine/schedule in our system, we send a silent push notification to the user's device. The app wakes, connects to our server, downloads the updated schedule, and creates/updates local notifications for upcoming activities.
The problem:
Because the app is rarely/never directly interacted with by the end user (the child doesn't open the app - caregivers configure it on their behalf), silent push notifications get progressively throttled and eventually stop being delivered entirely. This means schedule changes made by caregivers never reach the device, breaking the app's core value proposition. Uninstalling and reinstalling doesn't reset the throttling state
Questions:
Is there any way to reset or mitigate throttling for devices that legitimately need background updates but have low or no user interaction? This is an accessibility use case where the end user (child) doesn't interact with the app, but the app must reliably receive updates. Would switching to regular (visible) push notifications avoid this throttling even if the app is not interacted with?
We already have Critical Alerts entitlement, but for regular updates we're worried that the "CRITICAL ALERT" banner will be too upsetting for the child. Is there any exception process for accessibility apps to change the way Critical Alerts are presented?
For neurodivergent individuals, predictable routines are essential. When schedule updates don't reach their device, it can cause significant distress. This is a genuine accessibility need, not a "nice-to-have" feature.
Any guidance from Apple engineers or developers who've solved similar challenges would be greatly appreciated.
Thank you!
Topic:
App & System Services
SubTopic:
Notifications
Tags:
APNS
iOS
Accessibility
User Notifications
Hello,
I have the new root certificate is installed on the server (regarding "Action Required: Apple Push Notification Service Server Certificate Update"). I have switched to using sandbox environment to test if it would be working but I get error:
"reason":"BadCertificateEnvironment"
does it mean that the root certificate is not installed correctly or that is a different issue?
What could be the reason for that?
I have found that this response corresponds to "The client certificate is forthe wrong environment.", but there weren't an option to set environment on "https://identity.apple.com/pushcert/".
Is there any callback available when a/all notifications is/are removed from notification tray?
When I turn the Ringtone and Alerts volume all the way up, I expect standard notifications to play at the loudest level the device allows. In theory, this should match the volume of a critical alert with its sound.volume set to 1.0 in payload.
However, I’ve noticed that non-critical notifications still play quieter than critical alerts under these conditions. Critical alerts with volume: 1.0 sound noticeably louder than standard notifications, even though the Ringtone and Alerts slider is already set to maximum. And I couldn't find a documentation for this behavior anywhere.
Is this expected behavior on iOS? And is there any way to make non-critical notifications play at the same maximum loudness as critical alerts?
Thanks in advance for any clarification.
I am an iOS development engineer. Recently, I updated the Xcode version to 16.1 (16B40) and updated my debugging device (iPhone 15) to iOS 18.1.1. However, I found that I could not respond to the delegate method.
I confirmed that my code, certificate, Xcode settings, and network environment had not changed. Simply executing
application.registerForRemoteNotifications()
in
func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?) -> Bool
did not receive a response(didRegisterForRemoteNotificationsWithDeviceToken or didFailToRegisterForRemoteNotificationsWithError ).
In the same environment, when I switched to another device for debugging (iOS 17.0.3), the delegate method would respond.
I really don't know what to do, I hope someone can help me, I would be very grateful.
Please note: Everything is normal when using devices before iOS 18.1.1 version
Hi,
We received the following message.
Hello, We’re reaching out with a final reminder that the Certification Authority (CA) for Apple Push Notification service (APNs) is changing. APNs updated the server certificates in sandbox on January 21, 2025. APNs production server certificates will be updated on February 24, 2025. To continue using APNs without interruption, you’ll need to update your application’s Trust Store to include the new server certificate: SHA-2 Root: USERTrust RSA Certification Authority certificate.
Note, that we are using Firebase to deliver push notifications and the connection is done via APN keys, not certificates.
Is there anything that we need to update in the application to mitigate the risk of not delivered push notes ?
If an iOS application has a notification service extension which gets sent a push, but the user has not been prompted for notification authorization via requestAuthorization() then what is the expected behavior?
Will the push get delivered to the NSE but the resulting notification not displayed? Or will the push not get delivered at all to the NSE?
I tried below at 2:00 PM on 21/01/2025(JST).
Apple Push Notification service server certificate update
I followed above,
a new server certificate: "SHA-2 Root : USERTrust RSA Certification Authority certificate" was added to my push server, but a certificate error occurred and push notifications could not be sent.
So I refered this article,Instead of connecting via DNS name resolution at api.development.push.apple.com,
I fixed api.development.push.apple.com to "17.188.143.34" in /etc/hosts,
I could push notifications with the new server certificate.
(I got this IP(17.188.143.34) from this airtcle)
From this, I suspect that Apple had not yet updated the APNs certificate (CA) for the Sandbox environment as of 2:00 PM on January 21, 2025 (JST).
Was the update published as scheduled?
Topic:
App & System Services
SubTopic:
Notifications
Tags:
APNS
User Notifications
PushKit
Push To Talk
The APP was not awakened by system after start a liveactivity and the liveactivity has showed on lock screen.so the updatetoken wont send to our inner server and the liveactivity can not update,often like this,but sometimes it can work.
it makes me confuse,and i don't know how should i can do,because the liveactivity like a black box,i can not analyse the data link.for example ,inner server send a start liveactivity,but it can not accept a updatetoken unless the user lanuch APP.
i hope the liveactivity can start and update on background. And i have developed it as described in the document.
Hope to get your help,thank you very much.
I received an email from Apple saying that I needed to replace the APNS certificate.
I am inquiring because I am curious about who has the relevant authority and who actually makes the changes.
Could you please provide specific guidance on this?
Hello,
We’re reaching out with a final reminder that the Certification Authority (CA) for Apple Push Notification service (APNs) is changing. APNs updated the server certificates in sandbox on January 21, 2025. APNs production server certificates will be updated on February 24, 2025. To continue using APNs without interruption, you’ll need to update your application’s Trust Store to include the new server certificate: SHA-2 Root: USERTrust RSA Certification Authority certificate.
To ensure a smooth transition and avoid push notification delivery failures, please make sure that both old and new server certificates are included in the Trust Store before the cut-off date for each of your application servers that connect to sandbox and production. At this time, you don’t need to update the APNs SSL provider certificates issued to you by Apple.
If you have any questions, please contact us.
The Apple Developer Relations Team
we already got access to com.apple.developer.usernotifications.filtering , we have set up this special permission in our app extension entitlement and provision profile. but we are still unable to filter notification by providing empty UNNotificationContent