I'm trying to submit my application to the notarization service for the 100th time, but I keep encountering the same error message. I'm feeling frustrated and unsure of what steps to take next...
Notarization
RSS for tagNotarization is the process of scanning Developer ID-signed software for malicious components before distribution outside of the Mac App Store.
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I've the common "Team is not yet configured for notarization" issue and
I've had it since the beginning of last year, where I contacted Apple about the issue, after going through some generalized useless advice that the support agent gave me I was finally able to escalate the issue and they supposedly had their "engineers" working on it.
About every month I would send 1-2 emails asking for status update and everytime the response was "the engineers are working on it", and about the 8th-9th month they stopped responding. Now I've paid for developer program again, I have the same issue, it has not been fixed.
I am in fact being scammed at this point and I've opened an issue via the provided link in the related thread below, it's been a week, Apple has not responded and the fact is, this is the worst platform to develop for. I really am starting to hate this company.
Hi everyone,
Been working with Apple's notarization process for a while, and we've recently noticed some unexpected behavior.
It seems like the notarization service might be looking inside ZIP archives contained within my app's distribution package.
In the past, we don't recall the notarization process digging into ZIP files like this—only the main app bundle and its contents were scanned for signatures.
Has there been a recent change or update to the notarization service that now includes inspecting files within ZIP archives?
If so, are there specific guidelines or documentation updates regarding this change? Can anyone point me to what to expect and how to adjust my workflow accordingly. While "signing all the files" is the default answer, is there a more cohesive answer to this question?
Thanks
I have a project that notarizes and runs successfully, but then I went to change one of the .a static libraries that it links against, and despite a successful signing and notarization, when it is launched, it pops up a dialog saying that the app "cannot be opened because the developer cannot be verified."
The notarization report looks like this:
{
"logFormatVersion": 1,
"jobId": "24ca9c37-77c6-41fd-a5be-d743aa195b5a",
"status": "Accepted",
"statusSummary": "Ready for distribution",
"statusCode": 0,
"archiveFilename": "MyApp.dmg",
"uploadDate": "2024-08-27T15:19:36.381Z",
"sha256": "88f510690da80f0b682774d4240afef05cfe6123ba8427db6afb6006f401ed42",
"ticketContents": [
...
],
"issues": null
}
How can I get more information about how to diagnose this?
Hi,
we have .pkg install package consisting of various sub packages. One of them contains presets and needs to be installed the the default preset location /Library/Audio/Presets. If this non-binary preset package is the only one in a .pkg choice notarization fails with:
"logFormatVersion": 1,
"jobId": "*",
"status": "Invalid",
"statusSummary": "Archive contains critical validation errors",
"statusCode": 4000,
"archiveFilename": "mypackage.pkg.zip",
"uploadDate": "2024-08-22T21:24:03.251Z",
"sha256": "*",
"ticketContents": null,
"issues": [
{
"severity": "error",
"code": null,
"path": "mypackage.pkg.zip",
"message": "Package mypackage.pkg.zip has no signed executables or bundles. No tickets can be generated.",
"docUrl": null,
"architecture": null
},
{
"severity": "warning",
"code": null,
"path": "mypackage.pkg.zip/mypackage.pkg",
"message": "b\"Invalid component package: mypackage_vstpreset Distribution file's value: #com.mycompany.mypackage.vstpreset.pkg\\n\"",
"docUrl": null,
"architecture": null
}
]
}
Not sure, but maybe its worth noting that the causing sub packge only generates a warning, but the parent package seems to escalate this into an error.
How can a non-binary sub package be included in a notarized parent package?
Any hints or thoughts are highly appreciated, Thanks!
I recently changed the architecture of my app by moving some of the logic into a helper app, which is embedded together with the main app.
The main app's bundle looks like this:
Main.app
- Contents
- MacOS
- Main
- Helper.app
It all works fine during development, and I could successfully archive and notarize it. However, when I try to launch the notarized version of the helper app, it fails with the signing issues.
failed to fetch
Main.app/Contents/MacOS/Helper.app/Contents/_CodeSignature/CodeRequirements-1 error=-10
I have tried a few things, but could not find any working solution. Any help is appreciated!
So I'm trying to maintain free open-source macOS tools. These two tools are sandboxed and hardened runtime. One is an image viewer that writes out a perftrace file into the sandbox folder (in Containers). Then another app tries to open that perftrace file (json).
When the perftrace file is opened in Xcode (signed and notarized), the file opens fine the first and all subsequent times.
When the opening app is kram-profile (signed not notaraized), the file opens once and then nothing can ever open it again. The app has attribute com.apple.quarantine set on it.
The only workaround to then open this file is to remove the attribute
xattr -d com.apple.quarantine <filename>
This is my tool build in Xcode, and having to sign let alone notarize an app is a large amount of complexity. Also this app is available on github.
HERE IS THE COMPLETE LOG FROM THE SYSTEM.. please help me with the issue.
Downloads % xcrun notarytool submit appName.pkg --apple-id “appleid --team-id <app_id> --wait --verbose
[17:21:08.220Z] Debug [MAIN] Running notarytool version: unknown (0), date: 2024-09-09T17:21:08Z, command: /Applications/Xcode.app/Contents/Developer/usr/bin/notarytool submit _090624.pkg --apple-id <apple_id_hidden>--team-id <app_id> --wait --verbose
Conducting pre-submission checks for _090624.pkg and initiating connection to the Apple notary service...
[17:21:08.222Z] Debug [PREFLIGHT] _090624.pkg is a flat installer package.
[17:21:08.223Z] Debug [PREFLIGHT] Finished completing determination of file type for _090624.pkg. Operation took 1ms.
Password for <apple_id_hidden>:
[17:21:13.354Z] Info [API] Initialized Notary API with base URL: https://appstoreconnect.apple.com/notary/v2/
[17:21:13.357Z] Debug [CTXMGR] Created temporary directory at: file:///var/folders/bj/ct_f469n03b2l596c_00n27c0000gp/T/TemporaryItems/NSIRD_notarytool_hkXwCu/
[17:21:13.359Z] Debug [CTXMGR] Copied _090624.pkg -- file:///Users/w525362/Downloads/ to file:///var/folders/bj/ct_f469n03b2l596c_00n27c0000gp/T/TemporaryItems/NSIRD_notarytool_hkXwCu/_090624.pkg
[17:21:13.360Z] Debug [FILEHASH] Generating md5 and sha256 digest with buffer size 1048576 for file:///var/folders/bj/ct_f469n03b2l596c_00n27c0000gp/T/TemporaryItems/NSIRD_notarytool_hkXwCu/_090624.pkg
[17:21:13.486Z] Debug [FILEHASH] MD5 digest: bd49fd77dfe36a9bbfb4c7efc329c6fe
[17:21:13.486Z] Debug [FILEHASH] Base64-encoded MD5 Digest: vUn9d9/japu/tMfvwynG/g==
[17:21:13.487Z] Debug [FILEHASH] SHA256 digest: 03466bf60dc33f57a2bbb2ba54402eb882529085e98f9d18e1e42ceeecd9d0aa
[17:21:13.487Z] Debug [FILEHASH] Finished generating file hashes for _090624.pkg. Operation took 126ms.
[17:21:13.487Z] Debug [API] Sending submissions payload: submissionPayload(submissionName: "_090624.pkg", md5: "bd49fd77dfe36a9bbfb4c7efc329c6fe", sha256: "03466bf60dc33f57a2bbb2ba54402eb882529085e98f9d18e1e42ceeecd9d0aa", notifications: [])
[17:21:13.488Z] Info [API] Preparing POST request to URL: https://appstoreconnect.apple.com/notary/v2/submissions?, Custom Headers: private<Dictionary<String, String>>
[17:21:13.488Z] Debug [AUTHENTICATION] Delaying current request to refresh app-specific password token.
[17:21:13.488Z] Info [API] Preparing GET request to URL: https://appstoreconnect.apple.com/notary/v2/asp?, Parameters: [:], Custom Headers: private<Dictionary<String, String>>
[17:21:13.488Z] Debug [AUTHENTICATION] Authenticating request to '/notary/v2/asp' with Basic Auth. Username: appleID, Password: private, Team ID: <app_id>
[17:21:13.489Z] Debug [TASKMANAGER] Starting Task Manager loop to wait for asynchronous HTTP calls.
[17:21:14.774Z] Debug [API] Received response status code: 401, message: unauthorized, URL: https://appstoreconnect.apple.com/notary/v2/asp?, Correlation Key: QHGCOMLZWZVN4SEAKHS3SBGLS4
[17:21:14.775Z] Error [TASKMANAGER] Completed Task with ID 2 has encountered an error.
[17:21:14.775Z] Debug [TASKMANAGER] Ending Task Manager loop.
[17:21:14.783Z] Debug [CTXMGR] Removed temporary directory:
Optional(file:///var/folders/bj/ct_f469n03b2l596c_00n27c0000gp/T/TemporaryItems/NSIRD_notarytool_hkXwCu/)
Error: HTTP status code: 401. Invalid credentials. Username or password is incorrect. Use the app-specific password generated at appleid.apple.com. Ensure that all authentication arguments are correct.
Hi, can't activate system-extension.
in any case getting
Domain=OSSystemExtensionErrorDomain Code=8 "Invalid code signature or missing entitlements"
(sometimes get code = 9)
P.S. In debug running all is working. (The system is asking to activate sysex)
Has to read huge amount of forum, samples, and docs. But no luck
What and how i've tried
steps which i've doing
#- signing sysextension binaries with Developer ID Application
#- signing system extension with Developer ID Application
#- signing application with Developer ID Application
#- checking all signatures with Developer ID Application
#- building pkg installer
#- signing installer with Developer ID Installer
#- checking signing
#- sending installer for notarization
#- waiting for installer verification
#- after success I call stapler staple
#- When calling sysex activation I get
(But the problem is persist when i've try to move signed app to application folder, or try to notarize zip) or in any case which possibly mention on forum, i've get
sign command sample
codesign --force --timestamp --options runtime --sign "Developer ID ***"
Also has to tried with ** --deep,** but no luck.
Result of steps descrribed here:
App has System Extension compatibility, Sysex haven't System Extension.
App is used the same bundle id as in AppStore (also has to tried separate one, but no luck)
In console just two informative message regarding it, but nothing specific
default 01:08:04.745310+0200 sysextd client activation request for com.company.appName.PacketTunnelMacExternal
default 01:08:04.745330+0200 sysextd attempting to realize extension with identifier com.company.appName.PacketTunnelMacExternal
default 01:08:04.750996+0200 appName-Mac-External [0x13a9496f0] invalidated because the current process cancelled the connection by calling xpc_connection_cancel()
Could you please assits with solve issue?
Our company changed its name as a result of a merger, and the development group responsible for our mobile apps decided to migrate from our "legacy" Apple developer account to a new account associated with the new company name. I found this out last Friday when the notification step in the build script for our Mac applications stopped working — the notification server accepts the request but never responds; we were using the --wait flag with notarytool, and as a result it hangs indefinitely.
Apparently our old developer account was deactivated unexpectedly, and while it's been temporarily turned back on to allow the mobile apps team to finish migrating their apps, the notarization step continues to hang.
I haven't yet tried using the new team account, because my product requires an Endpoint Security entitlement, which is associated with the old Team ID. The long-term answer is probably to re-apply for a new entitlement, but that took over a month the last time we did this, and of course we were scheduled to release a product update in two weeks.
At the moment we're dead in the water. Are there any other options to get us going again? (I considered opening a code-level support request, but as this issue isn't exactly "code-level", I was worried that would be a waste of time and/or money.)
I'm trying to get some people to test my application, but when they attempt to open it, it says "Malware blocked and moved to bin". Attempting to open it on my mac has no issues, but on theirs it will get flagged.
Are there any solutions? I think this is to do with the signature, however this could be wrong.
I am sending a direct archive through iMessage in a zip file.
We have an organization with multiple developers trying to develop apps. There are times where they want to find out if their app will pass notarization or not? We have a Developer ID Application certificate that we use to sign files right before production deployment and then for notarization approval. But this is not possible when developers are working in their sandboxes.
Providing each developer their own Developer ID Application certificate for distribution is both not feasible and perhaps not very secure.
Is there a way in which they can find out if their apps would pass the notarization tests without actually uploading to Apple?
We're having failures reported back to us from the notarization service as of the 4th of September. It's complaining about binaries inside .jar files, saying some aren't signed and others aren't signed with a valid developer certificate. These are third party jars; we unzip the unsigned binaries from these jars, sign them then put them back in using "jar -ufv". Notarizing is only complaining about binaries inside jars and not anything else, which implies our certificates are valid.
Nothing has changed regarding these jars between the notarizing service accepting and rejecting our app. To confirm our suspicions that the notarizing service may be behaving differently, we sent it an app package that previously had succeeded in notarizing. Now the notarizing service fails, citing issues with the same jars as described above.
Are you able to confirm whether anything has changed? Any ideas on what we could look at?
I'm developing an electron app using electron-builder
I code-signed and notarized it and can confirm with codesign and spctl commands like below:
% codesign --verify --deep --verbose ./MyApp.app
./MyApp.app: valid on disk
./MyApp.app: satisfies its Designated Requirement
% spctl -a -vvv -t install ./MyApp.app
./MyApp.app: accepted
source=Notarized Developer ID
origin=Developer ID Application: XXXXX.,Ltd. (XXXX)
But I cannot open it as if weren't signed.
"MyApp" can't be openend"
If I try to open it in terminal with open command:
The application cannot be opened for an unexpected reason, error=Error Domain=NSOSStatusErrorDomain Code=-10810 "kLSUnknownErr: Unexpected internal error" UserInfo={_LSFunction=_LSLaunchWithRunningboard, _LSLine=2735, NSUnderlyingError=0x600003aa0900 {Error Domain=RBSRequestErrorDomain Code=5 "Launch failed." UserInfo={NSLocalizedFailureReason=Launch failed., NSUnderlyingError=0x600003aa09c0 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted" UserInfo={NSLocalizedDescription=Launchd job spawn failed}}}}}
What could be wrong here? I'm strongly suspecting that my apple developer program and certificate has some issues. As this happened after I renew my program this month.
Or could there be some other reason for this error?
I have requested for notarizatiohn of my application with "95a8605f-9854-4984-8c07-484ea5a6303f", it is taking more than 2 days of time, how can check about the progress status, like where exactly process is proceeding, right now we are in process darkness, how we can get some visibility on this?
I have put my application for notarization and it's been more than 2 hours and it still shows in Progress to me. Is there any issue or way to notarize faster ?
TL;DR - What have I messed up on this notarization workflow? I'm completely new to Apple development.
I have been trying to notarize an application I have written, that is then packaged as a .dmg.
I am trying to notarize it using the command line tools (as it is an existing app, and not written in Xcode/Swift).
My steps so far are as follows:
All libraries, frameworks, and other executables have been signed (.dylib, .so etc.). I have avoided using --deep as I understand this is not recommended.
The above includes all similar files included within zip archives (the cross platform framework I use places some inside a zip container). I have unzipped, signed, and rezipped.
I have signed the main executable within "[NAME].app/MacOS" and the "[NAME].app" with an .entitlements file, and a certificate.
codesign --verify --verbose --sign "$DEVELOPER_ID_APP_CERT" --timestamp --force --entitlements "$APP_NAME.entitlements" "$BUILD_DIR/$APP_NAME.app/Contents/MacOS/$APP_NAME"
codesign --verify --verbose --sign "$DEVELOPER_ID_APP_CERT" --options runtime --entitlements "$APP_NAME.entitlements" "$BUILD_DIR/$APP_NAME.app" --force --timestamp
echo "Checking for unsigned components..."
codesign --verify --deep --verbose=4 "$BUILD_DIR/$APP_NAME.app"
echo "Verifying entitlements..."
codesign --display --entitlements :- "$BUILD_DIR/$APP_NAME.app"
Both of the above checks come back as ok.
Then, I have the following script lines which package the app as a .dmg and submit it to notarisation.
hdiutil create -volname "$APP_NAME" -srcfolder $BUILD_DIR/$APP_NAME.app" -ov -format UDZO "$BUILD_DIR/$DMG_NAME"
# Sign the DMG
codesign --force --verify --verbose --sign "$DEVELOPER_ID_APP_CERT" "$BUILD_DIR/$DMG_NAME"
# Notarize the DMG
xcrun notarytool submit "$BUILD_DIR/$DMG_NAME" --key "[AUTH_KEY_LOCATION].p8" --key-id "[KEYID]" --issuer "[ISSUERID]" --wait
# Staple the notarization ticket to the DMG
xcrun stapler staple "$BUILD_DIR/$DMG_NAME"
# Verify the notarization
xcrun stapler validate "$BUILD_DIR/$DMG_NAME"
After a 20 hour wait, I get the following back from the notarization service:
id: 41931e00-2f34-4389-b5e1-fd76707c2162
status: Invalid
Processing: [PATH]/[APP].dmg
CloudKit query for [APP].dmg (2/a428f96446e143497380c0ae1f2b70661050aed6) failed due to "Record not found".
Could not find base64 encoded ticket in response for 2/a428f96446e143497380c0ae1f2b70661050aed6
The staple and validate action failed! Error 65.
Processing: [PATH]/[APP].dmg
FotoLabAI.dmg does not have a ticket stapled to it.
On a seperate submission, I noticed something about a note about audit.log not being found, but I can't find a reference to this on Google. So far as I understand, this is the file that is supposed to help me debug notarization errors.
Normally I'd try more debugging myself, but I can't afford to wait 24h for feedback.
Hello,
I'm currently facing issues with the notarization process for my macOS app, which has been in progress for several days without completion. I’ve submitted multiple builds over the past few days, but they all remain stuck in "In Progress" status.
{
"message": "Successfully received submission history.",
"history": [
{
"status": "In Progress",
"id": "3bab3c0e-203d-4d66-87e5-e9c46e366a6c",
"name": "Offer鸡.zip",
"createdDate": "2024-09-29T19:20:39.240Z"
},
{
"createdDate": "2024-09-29T18:28:08.522Z",
"status": "In Progress",
"name": "Offer鸡.zip",
"id": "9bb19fae-e7c2-485b-90c5-7158a1639225"
},
{
"createdDate": "2024-09-29T12:31:52.458Z",
"name": "Offer鸡.zip",
"id": "ff0ec784-7014-412e-9e42-30feae65b546",
"status": "In Progress"
},
{
"status": "In Progress",
"id": "4be0d351-e3db-43cb-a2ce-71ebdecd623a",
"createdDate": "2024-09-29T05:39:23.409Z",
"name": "Offer鸡.zip"
},
{
"status": "In Progress",
"createdDate": "2024-09-28T18:15:00.601Z",
"name": "Offer鸡.zip",
"id": "2a4947e0-3a4b-45e0-832a-723fdf221cbf"
},
{
"id": "e50fbd60-8448-4f12-8539-22dcf24caee5",
"name": "offerji.zip",
"createdDate": "2024-09-27T07:47:50.919Z",
"status": "In Progress"
},
{
"createdDate": "2024-09-26T21:45:10.596Z",
"name": "offerji.zip",
"status": "Rejected",
"id": "fc3490e9-3ff5-49f8-a08a-5bfac7cca81d"
},
{
"createdDate": "2024-09-26T06:59:51.950Z",
"id": "d003f48c-01ec-48f7-89e0-8b8f5ad700bd",
"name": "offerji.zip",
"status": "Invalid"
}
]
}
I also encountered two previous submission failures:
offerji.zip (submitted on 2024-09-26 at 21:45) - Rejected
offerji.zip (submitted on 2024-09-26 at 06:59) - Invalid
Could anyone provide insight into what might have caused the earlier failures? And is it common for notarization to take this long? Any advice on how to expedite or resolve this issue would be greatly appreciated!
Thanks in advance for your help.
Hello,I have been using Apple’s notarization services for some time, but for some reason, it has been failing for the last two days.
Please find the command and it's output.
Conducting pre-submission checks for Espressif-IDE-macosx-cocoa-aarch64.dmg and initiating connection to the Apple notary service...
Submission ID received
id: bde93f95-4208-45c2-b238-1bcf629648c7
Error: abortedUpload(resumeRequest: SotoS3.S3.ResumeMultipartUploadRequest(uploadRequest: SotoS3.S3.CreateMultipartUploadRequest(acl: nil, bucket: "notary-submissions-prod", bucketKeyEnabled: nil, cacheControl: nil, contentDisposition: nil, contentEncoding: nil, contentLanguage: nil, contentType: nil, expectedBucketOwner: nil, _expires: SotoCore.OptionalCustomCoding<SotoCore.HTTPHeaderDateCoder>(value: nil), grantFullControl: nil, grantRead: nil, grantReadACP: nil, grantWriteACP: nil, key: "prod/AROARQRX7CZS3PRF6ZA5L:bde93f95-4208-45c2-b238-1bcf629648c7", metadata: nil, objectLockLegalHoldStatus: nil, objectLockMode: nil, _objectLockRetainUntilDate: SotoCore.OptionalCustomCoding<SotoCore.ISO8601DateCoder>(value: nil), requestPayer: nil, serverSideEncryption: nil, sSECustomerAlgorithm: nil, sSECustomerKey: nil, sSECustomerKeyMD5: nil, sSEKMSEncryptionContext: nil, sSEKMSKeyId: nil, storageClass: nil, tagging: nil, websiteRedirectLocation: nil), uploadId: "C18xItDUHLkciEHQt_ctoMujceWSoVDz6_V8GRjSPhb2JI4YghXecKH3AVdBVKfTiPXInPr_TbF1aIfWJVKGkuIPtmKm6yzybc1mXTJDWlO.306kjAf5sNxO2H5ksNuy6Jqluc9gXAt3FFJKJZrf1CO3g_mIdfwGNUvQsAP3NpyoOWyDX6E4Ti36IdEZrlOj", completedParts: [SotoS3.S3.CompletedPart(eTag: Optional("\"089a88c4fb3c6844234dc2a89c027da7\""), partNumber: Optional(1)), SotoS3.S3.CompletedPart(eTag: Optional("\"e0e74de26a56733b7a1a5dd48e1f4184\""), partNumber: Optional(2))]), error: The operation couldn’t be completed. (Network.NWError error 54 - Connection reset by peer))
[log.txt](https://developer.apple.com/forums/content/attachment/ccc54854-9f87-4b44-bcac-8fd5efb53e81)
Hello. Last night, I was working on notarizing my macOS application. It succeeded for the first several requests, where I was submitting zipped applications. Then I tried to notarize a .pkg file. It has been in progress for 9+ hours, and the subsequent requests seem to be all waiting. Is there anything wrong with the notary service now? Is it true that subsequent requests will not proceed until the previous request is finished?
Here's the log:
createdDate: 2024-10-03T14:39:48.607Z
id: 9739a538-1426-4036-971d-850f202306e0
name: <Redacted>
status: In Progress
--------------------------------------------------
createdDate: 2024-10-03T14:34:17.276Z
id: c12e54d8-f362-4301-b099-ffcd51c27a91
name: <Redacted>
status: In Progress
--------------------------------------------------
createdDate: 2024-10-03T14:28:43.293Z
id: 9a5b5c6b-37af-4761-944c-8ada884f6714
name: <Redacted>
status: In Progress
--------------------------------------------------
createdDate: 2024-10-03T13:56:35.675Z
id: 32d46395-c5e3-4af5-9e02-01c1d8ae4865
name: <Redacted>
status: In Progress
--------------------------------------------------
createdDate: 2024-10-03T05:08:17.658Z
id: 2c042894-79c8-4cc9-ab2b-a08920158023
name: <Redacted>
status: In Progress