Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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“Unable to check for update” ios 18
Hi I am on an iphone 15 pro (US version) running ios 18 build number 22A5282m and the software update page of settings says that beta updates are off (cannot be turned on (there are no public or developer beta options either)) and the main page displays this error message: “Unable to Check for Update An error occurred while checking for a software update. Try Again“ <— in blue i tried to put my device into recovery mode to restore but it just started bootlooping and only stopped when i let go of the power button. next was the factory reset. i completely emptied the phone and set it up again. i restored from an earlier backup but the problem still remained. I am unable to update and my battery life is really suffering (3-4h of screen on time. Background app refresh and location services are turned off and low power mode is turned on) any ideas would be appreciated thanks
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460
Sep ’24
There is a problem installing the iwatch app. It has been installing
We have recently developed the iwatch app. We will package the APP + iwatch app and publish it in testfight for test download. However, we often find that after the mobile app is downloaded, the iwatch app is also on the iwatch System application inside display. Click install is always in the installation. It has not been installed. Especially when the phone we tested is paired with several watches. Or delete the mobile APP and download it again to recover. But some situations still cannot be recovered. May I ask why it is always installed? We have confirmed that there is no problem with the network, and the pairing connection between the watch and the mobile phone is normal. This problem has caused us a lot of trouble. I wonder if this will happen in the app store. Please give the official reply
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376
Feb ’25
My dev account is blocked
For un unknown reason, my Apple ID has been blocked. Since I can not connect anymore to my developer account ! I've asked to unblock it (iforgot.apple.com) but according to support the unblock sequence is not send because this Apple ID is in used. I need help to unblock my ID in order to manage my app.... note : I use an another account to post this messages.
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266
Nov ’24
Cannot Enroll in Developer Program.
I'm trying to enrol in the apple developer program for the first time. When I sign in and attempt to enrol, it says “Your enrollment could not be completed.” - I am over the Age of 18 in Australia. My account is attached to a family account if that matters, but I am an Adult in the family. As far as I am concerned I have not done anything illegitmate on my account. My AppleID has always paid ontime etc. Just spoke to someone on the phone at Apple Developer Support. Firstly they were very unfriendly, don't know their name and sounded like they didn't want to be there. I said what my issue was, they had a look at my account and said "It says there is an issue with this apple ID and Support cannot be provided within Apple Developer Program for this AppleID" - I asked if this could be escalated and she audibly sighed and said "No" - I said may I speak to a supervisor - Spoke to the Supervisor and they said they can't help me and it just says We can't provide Apple Developer support to this AppleID and he kept repeating this. - I have not done anything illigetimate on my AppleID as far as I know. He also said can't verify my identity, even though I have never verified my identity. What do I do?
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243
Jan ’25
App store connect issue
When I tried to log in to the app store connect, it directly redirected to the Users and Access page. I can't go to the apps page (https://appstoreconnect.apple.com/apps) I tried changing the size of the screen to very narrow, and then I found a hamburger menu in the upper left corner. Even in the hamburger menu, it is showing only Users and Access
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257
Nov ’24
How to paginate PointsOfInterestSearch results in MapKit JS?
I created a PointsOfInterestSearch (https://developer.apple.com/documentation/mapkitjs/pointsofinterestsearch) on the frontend using MapKit JS: const poiSearch = new window.mapkit.PointsOfInterestSearch({ center: new mapkit.Coordinate(userLocation.lat, userLocation.lng), radius: 10000, }); poiSearch.search((error, results) => { console.log("Length of poiSearch:", results.places.length); results.places.forEach((place) => { console.log("Name:", place.name); }); }); The length of results.places is 20. Trying it with a bigger radius also still results in 20. The docs for PointsOfInterestSearchResponse shows only a places (https://developer.apple.com/documentation/mapkitjs/pointsofinterestsearchresponse) and no options for pagination. How can I paginate the rest of the results?
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439
Nov ’24
Issue with Paying Apple Developer Fee Using Prepaid Card in Cameroon
Hello Apple Developer Community, I am encountering an issue while trying to pay the $119.99 Apple Developer Program fee through the Apple Developer app. I have linked a prepaid card to my Apple ID, which works perfectly fine for other purchases and subscriptions, but I am unable to complete the payment for the developer fee. Here are the details of the issue: Payment Method: Prepaid card connected to my Apple ID. Amount: $119.99 (Apple Developer Program fee). Location: Cameroon. Other Transactions: All other purchases and subscriptions using the same prepaid card have been processed successfully without any issues. When I attempt to pay for the developer fee, the payment doesn’t go through, and I receive an error message (Payment Failed). I’ve verified that my card has sufficient funds and that the information is correctly entered in my Apple ID account settings. Has anyone else faced a similar issue, particularly with prepaid cards or payments in Cameroon? Any advice or guidance on how to resolve this problem would be greatly appreciated. Thanks in advance for your help!
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291
Jan ’25
Inquiry on Pending Developer Account Enrollment
Hi everyone, I completed my Apple Developer account enrollment nearly a week ago (ID: G256C6S5Q2), but despite sending multiple emails to Apple Support, I haven’t received any confirmation or reply. When I enter my account it is stuck on the "Complete your purchase" screen (I received payment confirmation) and nothing happened since then. I ’m eager to publish my app and get started on development, so I really need them to reach out to me—ideally with a call or a direct response. Does anyone have any advice on how to escalate this issue or any tips on how to get Apple Support to contact me? Any insights or suggestions would be greatly appreciated. Thanks for your time and support!
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258
Feb ’25
Day 5 of Apple Developer Support – Urgent Review Delay & Lack of Response
I am now on Day 5 of waiting for our Apple Developer Program approval, and despite multiple attempts to get an update, I have received no meaningful response from Apple. I have: ✅ Successfully paid membership fee and received invoice for same ✅ Reached out via support tickets, but got 0 replies. This delay is unreasonable and impacting my work. I am prepared to launch a critical app that aligns with Apple’s ecosystem and guidelines, but Apple’s lack of communication is preventing me from moving forward. After lot of hard work and resources I have completed app development and set up other processes for marketing. I demand a real update from an Apple Developer Program representative today. • Not silence. • A direct response with a timeline for approval. Apple claims to support developers, but these excessive delays and lack of transparency tell a different story. If there is a legitimate issue, I expect clear communication. If there isn’t, we expect this approval to be completed immediately. Apple, please address this case today. I cannot afford further inaction. Order ID: MNTHQYXGLN
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284
Feb ’25
Query regarding changing the account details
Hi everyone, I have created an Apple Developer Account for our company here in India. We are yet to launch our iOS Mobile App. However, recently we have also opened our branch in UAE and we want to change all the account details as per UAE’s Branch - Organisation’s name, DUNS Number, etc. I have submitted the change request of the details in the same developer account. Is it alright? How much time does Apple take in this regard? Do we have to create a new account for this or amendments can be made? Best Regards
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237
Jan ’25
Apple Wallet extension
I'm implementing Apple wallet extension in an iOS app. Currently following this documentation https://developer.apple.com/documentation/passkit/implementing-wallet-extensions I'm facing challages while testing the extension. Any suggestion how can i test it during developmet. Like if i want to test the storyboard from Wallet UI extension. Any suggestions or helping material would be appriciated.
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462
Dec ’24
Response Time for Apple Developer Enterprise Program Registration
Our company has been trying to register for the Apple Developer Enterprise Program since September 15, 2024. However, it wasn’t until early November that we received an email requesting our business information. Following that, we contacted Apple’s team on November 15, 2024, to answer their interview questions. Now, more than a month has passed since that call, and we still have no idea about the status of our approval. When I check the account, it always shows 'Your enrollment is being processed. Your enrollment ID is 8K8SXNKA89.' I’ve also emailed Apple Support but have not received any further response. How much longer will this process take? Apple’s handling of this is excessively slow and frustrating
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605
Dec ’24
Seeking Assistance: 500 UNEXPECTED_ERROR Encountered
Issue faced on : 25 november 9:23AM when trying to reply to customer-reviews through this endpoint : https://api.appstoreconnect.apple.com/v1/customerReviewResponses getting error as 500 Unexpected -error . API Response : { "status": "500", "code": "UNEXPECTED_ERROR", "title": "An unexpected error occurred.", "detail": "An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/." } API Requestbody : { "data": { "type": "customerReviewResponses", "attributes": { "responseBody": "Hi, thank you so much for your kind words and for sharing your positive experience! We're thrilled that you love the redeem points and their instant use. Keep exploring Tata Neu! _Meghal" }, "relationships": { "review": { "data": { "type": "customerReviews", "id":"here is id of comment" } } } } } API Headers : Authorization: Bearer {Token} Content-Type: application/json API URL : https://api.appstoreconnect.apple.com/v1/customerReviewResponses
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208
Nov ’24
Hololens 2 App Casualty - Can Vision Pro be a viable rescue
Created an application for healthcare using Hololens 2. Patent pending. Have significant interest and traction only to get the news a few weeks back about Microsoft discontinuing production. Our solution is mixed reality so a transition to the Vision Pro wouldn't be difficult, just need to know if our platform would be viable since pass through is critical for the end user. Any guidance and/or positive feedback would be great.
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159
Oct ’24