"Auth Key can only be downloaded once. This auth key has already been downloaded."

its been a week i uploaded the documents for enrolment and there has been no reply. i have raised multiple concerns but am not receiving any resposes on them. is it normal?

Hello, Apple Developer Support Team, I registered for the Apple Developer Program using the Developer app on my iPhone. Payment and identity verification were completed successfully. Nevertheless, the phrase "Complete Your Purchase" still appears when I check in online, and my registration status is listed as Pending. Even though I've already finished the enrollment procedure on my iPhone, the system seems to be requesting me to do it again. I already have opened a case with Case ID: 102844593298 but had no response. Would you kindly check my account and let me know how my registration is going right now? I appreciate your help. Warm regards.

How long does the new Apple Developer Program License Agreement take to take effect once you accept it?

Our developer account was granted the com.apple.developer.mail-client by Apple ages ago, which we use for one of our apps. At the time, this entitlement was granted through a special "entitlements" drop-down on the profile creation page. In fact, the entitlement is still available to us in this manner: Unfortunately, applying the entitlement directly to the profile no longer works through the App Store Connect API. Which is a bummer because we periodically use the API to update our development and ad hoc profiles with new UDIDs. I was eventually able to get Apple to migrate the entitlement to a capability that we can instead apply to the app IDs in our account. Great! However, for some reason the "Default Mail App" capability (on the "Edit your App ID Configuration" screen) shows does NOT apply to Ad hoc profiles: Note that "Ad hoc" is missing. This means we still need to update the Ad hoc profile for the app in question manually through the Apple developer portal. This has to be a bug. It makes no sense that this specific capability doesn't apply to Ad hoc profiles. Other capabilities don't have this issue. e.g.: Another strange thing is that on the profile page for the ad hoc profile under "Enabled Capabilities" it shows "Default Mail App" (see screenshot above) but the capability/entitlement is missing from the downloaded profile unless I add it via the drop down menu on the profile page. How do I get Apple to fix this? Multiple support tickets submitted via our developer account have gone unanswered. (It took months just to get the entitlement partially migrated in the first place.)

I enrolled in the Apple Developer Program on April 13, 2026 (Order Number: W214****). Payment was completed and the invoice was issued, but my account has not been activated yet. It has now been 4 days. I have not received any activation email, nor any request for identity verification or additional information. Could anyone help? I am waiting to publish my app and this delay is blocking my progress.

We are currently experiencing the following: Developers who are invited to Appstore Connect in the "Administrator" role and are members of the development team no longer have access to the team's developer resources at https://developer.apple.com Even after deleting the user and a new invitation, there is no access to the developer resources. The problem has existed since yesterday and can be traced in several developer accounts.

Hi all, I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled. Context Program type: Apple Developer Program (Organization) My role in App Store Connect: Admin I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked. The Account Holder can access CIP normally. What I see (Problem) In the Apple Developer portal → Certificates, Identifiers & Profiles, I get: “Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.” In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load. Only my account is affected; the Account Holder is not. What we’ve tried / confirmed Membership is active (renewal date is valid) Signed out/in of Xcode and re-added my Apple ID Confirmed selecting the correct Organization team in Xcode / Developer portal Account Holder confirmed they can access CIP Questions For an Organization team, what exact permission(s) are required for a member to access Certificates, Identifiers & Profiles? Where is this access controlled — App Store Connect → Users and Access vs developer.apple.com → People? If Admin in App Store Connect is not sufficient, what additional role/setting is needed to grant CIP access?

I'm trying to create an app that authenticates to Apple Music using MusicKit but whenever I try to build my profile through eas, I am getting this error: Provisioning profile doesn't include the com.apple.developer.music-kit entitlement. However, my provisioning profile does have MusicKit enabled.

Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. Its been more than 3 weeks its stuck to above status and showing Pending in profile section.

Hi everyone, Before posting this, I spent a lot of time reading through existing threads here, and it's becoming clear that I'm far from alone. A large number of developers seem to be stuck on essentially the same issue: the Apple Developer Program enrollment process simply isn't working, and Apple Support is either unresponsive or unable to resolve it. Here's my situation: I completed every step of the enrollment process correctly. When asked, I submitted my ID for verification and then submitted it again upon a second request. All my information has been verified, and I've received invoices confirming payment. I was told the process would take up to 48 hours. It has now been 1 week with no progress. Strangely, I even received a shipment tracking link, which makes no sense to me in the context of a digital developer account enrollment. What I genuinely don't understand is this: how is it possible that so many people - myself included - are stuck in the exact same loop, with no response from Apple Support, no working solution shared in the forums, and yet we're all being charged for a membership we can't actually access or use? I'm not trying to vent for the sake of it. I'd really appreciate it if: Anyone from Apple could clarify what's going on with enrollment processing right now. Anyone who managed to resolve this could share what actually worked for them (specific contact channels, escalation paths, anything). If there's a known issue on Apple's side, even an acknowledgment would go a long way. Right now it feels like we've paid for a service that simply doesn't deliver, with no way to reach anyone who can help. Thanks in advance to anyone who can shed some light on this. Best regards

I have an individual membership which I want to switch to organization membership. Ive completed all the forms and stuff, now multiple times, without getting any response. So 2 months ago I contacted support, and then again last month, and now earlier this week - No answer. So what do I do now? Ive tried submitting the form, nothing happens. Multiple times now. Ive tried contacting support, nothing happens. Multiple times. Whats my solution here? This is stopping me from publishing.

I want to enable developer program but after submitting the enrollment I see: Your enrollment in the Apple Developer Program could not be completed at this time.

We registered as a developer company (NGO) more than 50 days ago and it's still under review. We've already sent the documents, we've confirmed by phone, and every time we contact them we receive no information. They just tell us it's under review and there's no deadline for when this review will be completed. On the same day we registered with Apple, we registered with Google and our app has been published on Google for more than 30 days. We have no support or answers. Could someone help us to at least know a deadline for this review?

I’ve contacted support two or three times already and no response. I made the payment to create my Apple Developer account on the 26th and also received the invoice that same day, but the status still shows as pending. This is quite urgent, so I’m not sure what you can do on your side to help.

I can't enrol in apple developer program, every time i click enrol i got this message: "Your enrollement in tha Apple Developer Program could not be completed at this time"

I originally created my Apple Developer account when I was living in Canada (years ago). Now that I live in the U.S. I want to renew it, but I can't - because it thinks I'm still in Canada. When I go to change my contact information, I get a screen that says: "Unauthorized Your account can’t access this page. There may be certain requirements to view this content. If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement." What do I do?

Long Story Short: I got started, and bought the apple developer account for ~ $99, and It just said me the payment was successful, and: How many days more should I be waiting ? Also one more question, would I be able to test my apps over my iphone after having an active Apple Developer Account ? Any help is much appreciated.