Does anyone know if App Store Connect (or any subset of Apple's toolsuite) has publicly available SOC 2 report? Or if there's a relevant email we can request that from. I tried security-certifications emails and got no response so it seems decently hard to find (didn't see on any searches/with aid of GPT). Thanks!

Hi Apple team, I'm integrating Sign in with Apple on my website https://roomieqindia.com using a custom Node.js backend, and I'm consistently receiving this error: invalid_client My configuration: ✅ Service ID: com.roomieq.auth ✅ Team ID: 75XVX5RXMQ ✅ Key ID: (from Apple-generated .p8 key) ✅ Private Key: (.p8 key pasted correctly in backend) ✅ App ID Selected: com.roomieq.roomieq ✅ Domain Added: roomieqindia.com ✅ Return URL: https://roomieqindia.com ✅ Clicked Done → Continue → Save after configuration Behavior: When I open this URL directly in browser: https://appleid.apple.com/auth/authorize?client_id=com.roomieq.auth&redirect_uri=https%3A%2F%2Froomieqindia.com&response_type=code%20id_token&scope=name%20email&response_mode=web_message&frame_id=ef13a755-75bb-4eef-8dd6-73bd75d6ede5&m=11&v=1.5.5 I get invalid_client. My backend uses apple-signin-auth Node.js package to: Generate the client secret (JWT) Exchange auth code for tokens Verify ID token Everything fails at step 1 because Apple doesn’t seem to recognize my Service ID as valid. What I Need: Can you please verify if: My Service ID ( com.roomieq.auth ) is fully active and recognized My App ID and Service ID are properly linked on Apple’s end There are any hidden issues with domain or return URL setup Let me know if I need to reset the Service ID or regenerate anything. Thanks in advance!

I am creating new Apple ID, I am creating new Apple ID, I am able to verify the email, but when I get to mobile otp verification, I just keep seeing this error I am really frustrated, I tried with multiple pc and browser thinking that maybe my IP is blocked, I want to deploy app on App Store but not able to create basic apple account this is really making me go mad!

About 5 weeks ago, I requested a Family Controls Entitlement using this form: https://developer.apple.com/contact/request/family-controls-distribution I have yet to hear anything back. About a week ago, I submitted a support request through my Apple developer account, asking about the entitlement, and have also not heard anything back. Is it normal to wait this long? Is there a way to check on the status of my request? Is there some other channel I should be using to ask for information about this process?

Hello, I am experiencing a critical issue with my Apple Developer Program account. I successfully enrolled months ago, and my subscription is active as per my account details. However, I am now unable to access my developer membership features, and when I sign into my account it redirects me to the enrollment page as if I had never enrolled. Key details of the issue: Active subscription: My Apple Developer Program membership is active and set to renew on 17 October 2025. The subscription page confirms this, and the payment was successfully processed. REVOKED CERTIFICATES: Certificates I created weeks ago have been revoked without any explanation or notification. No email notifications: I have not received any communication from Apple regarding issues with my account or certificates. Attempts to Resolve: Cleared cookies and cache. Tried logging in on multiple devices and browsers. Signed out of all devices and logged back in. Could someone please assist me in understanding why my account is behaving this way? Is there a specific team or channel I should contact to escalate this issue? Thank you in advance for your help!

Please see the image for reference. This is a 2020 MBP and ive tried over the past few days and its not recognizing that 26 is available for download. Any suggestions on how to resolve this?

It seems like your enrollment has been stuck in processing for months without any updates from Apple. Despite repeatedly using the 'contact us' option, you haven't received any feedback.

for over 2 months, I have peen trying to purchase apple developer account, I have submitted duns number, they also requested other verification details which I have submitted over 2 months, and I have tried chatting apple support and they keep telling me it under review for more than 2 months, currently they are not replying my chat

We applied for the Apple Developer Program on April 28, and our enrollment has been stuck in review since then — over three weeks now. We have already submitted all required documents, including: Turkish National ID and Passport Estonian e-Residency Card Company registration documents from the Estonian e-Business Register D-U-N-S number VAT and Registry information Detailed explanations as a sole founder and legal representative Enrollment Case number is 102586593909 We even had a follow-up phone call with Apple Developer Support (Case ID: 102589592062) and were told the submitted documents should be sufficient. I also followed all upload instructions and confirmed that the files were delivered successfully. Despite all this, we haven’t received any updates, timelines, or specific feedback on what’s missing — if anything at all. ✅ Meanwhile, we’ve completed similar business verification processes with Google, Meta, and Stripe within 48 hours. We’re trying to launch our app under an officially registered business (Mobisense OÜ), and this delay is affecting our go-to-market timeline and business operations. 🔹 Has anyone else experienced this kind of delay recently? 🔹 Is there a reliable way to escalate or request an actual review update? Apple, please review this case and help move the process forward. Thank you.

Hi, My Apple account still has a pending status after payment, What can I do to resolve this problem or do I have to wait for Apple to process it?

Has anyone else had this problem? I’ve had it on iOS 18 Dev beta 3 where I can’t move the volume slider for certain apps. I found a workaround, but it’s a bit tedious and has to be redone every time I restart my device. Here are the steps: Go to Accessibility. Turn on Sound Recognition. Click on any of the options under Sound Recognition. Turn off Sound Recognition. After that, the volume slider will work like normal. But, like I said, this only works until the next restart.

I've been trying to enroll to Apple Developer Program for my company. They requested the documents below Applicant’s government-issued photo ID Applicant’s employment verification Business documents for B***: Extract from the Commercial Registry (officially signed and stamped) Latest version of the company's Articles of Association Details of the company's tax office and tax number A recent signatory circular of the company With a note: If your documents aren’t in a supported language, please include solicitor-certified English translations. I've uploaded the original documents and the computer generated translations but they didn't except it. Translating these documents costs about 1500 USD and small companies like us can't afford the translation cost. Minimum wage is not even 500 dollar in my country. I've enrolled the Developer Program before and they only needed the DUNS number, which I already provided. I've asked in social media and someone based in my country enrolled the program about two months ago with only a DUNS number. Has anyone ever encountered this issue? Is this a new policy? I couldn't find anything about this policy on the web.

Hello. My developer membership is expired. I cannot renew because the renewal option/button does not appears in any device. A banner tells me: "Any apps you had on the App Store are no longer available for download and you can no longer access membership benefits. If you’d like to renew your membership to reinstate your apps and membership benefits, open the Apple Developer app on your iPhone, iPad, or Mac. Sign in to your account, tap/click Renew, and follow the prompts.If you agreed to the Paid Applications Agreement, you’ll need to agree to it again after renewal in the Agreements, Tax and Banking section of App Store Connect." However, there's no "Renew" to tap or click anywhere in the app nor in the web. Any ideas? Thanks a lot.

I am experiencing a critical issue with WKWebView navigation in iOS 18.2 beta, specifically regarding the function webView.loadFileURL(_:allowingReadAccessTo:). In previous versions of iOS, this function works as expected when loading valid file URLs from the app’s local directory (e.g., Application Support). However, in iOS 18.2 beta, the function fails to complete the navigation, producing a provisional navigation failure with WebKitErrorDomain, code 102 (Frame load interrupted). This issue severely impacts our app’s ability to load essential local resources, breaking core functionality. Here’s a summary of the troubleshooting steps and findings: File and Directory Verification: The url provided to loadFileURL is valid. Both the file path and parent directory exist within the app’s sandbox, and the directory is accessible. Configuration: The code specifies the parent directory in the allowingReadAccessTo parameter to meet sandboxing requirements, which works on iOS 18.1 and prior releases. Testing on Stable iOS Versions: The issue is exclusive to iOS 18.2 beta; testing on earlier stable iOS releases confirms that the function works as intended. Impact: This regression severely disrupts the app’s navigation and content loading, effectively blocking access to local resources required for the WKWebView to display content properly. The error log returned in the console is as follows: > Error Domain=WebKitErrorDomain Code=102 "Frame load interrupted" UserInfo={_WKRecoveryAttempterErrorKey=<WKReloadFrameErrorRecoveryAttempter: 0x303dd67e0>, NSErrorFailingURLStringKey=file:///var/mobile/Containers/Data/Application/4D128818-7E51-460E-B5D4-D2D70363EFA0/Library/, NSErrorFailingURLKey=file:///var/mobile/Containers/Data/Application/4D128818-7E51-460E-B5D4-D2D70363EFA0/Library/, NSLocalizedDescription=Frame load interrupted} We suspect this may be due to a change in WebKit permissions in iOS 18.2 beta that affects local file handling within WKWebView. Given that the our app relies heavily on these resources, we kindly request this issue be addressed promptly. If any additional information or sample code is required, please let us know, and we will gladly provide further details to assist in resolving this issue. Thank you for your attention and support. Best regards, Isabela

i have a IPhone 16Pro Max, and just installed iOS 18.2. The app (image) playground doesn't seem to have been installed. I subscribed to the intelligence beta also, and it seems I was accepted. Any thoughts ?

I have been waiting almost 2 months for my Apple developer account to be approved. I am unable to reach Apple even though I have submitted a ticket and made phone calls and requested to escalate. I have an event at the end of next week so I need the account approved so that I can upload the app. Can someone help? I am really desperate. Im based in Saudi Arabia And have provided all the requested documents from Apple.

Every time I fill out the business agreement details for my app transfer request from MindBodyOnline to my Apple developer account I get a banner with the error "Something went wrong. Please try again later." Furthermore, after painstakingly completing all the fields for New App Metadata App Review Contact Information checking the boxes The fields are cleared and I receive the error. I am stumped and have worked with the company that developed the initial app and am certain that I have all the fields correct. Can someone help me get my Apple Developer App Transfer Request Business Agreement approved?

My name is Batsaikhan Uugantsetseg, and I recently paid $99 for Apple Developer Program enrollment. However, I have not yet been approved. After submitting my application, I uploaded my Mongolian citizen ID for verification. Later, I received an email from Apple Developer Support (Asia) informing me that the ID was not accepted because it is not written in English. They suggested that I submit my driver's license instead. Following that advice, I uploaded my driver license, and I received a confirmation from Apple Support that the document was received. However, I still haven’t received any further updates, and my enrollment is pending. This delay is becoming critical. Initial Case ID: 102566848930

Hi everyone, I transitioned my Apple Developer account from Individual to Organization almost two weeks ago, and ever since, I cannot upload builds, generate API keys, or create certificates. Everything worked perfectly before the transition, and I’ve used the same setup. The biggest issue isn’t just the technical problem—it’s Apple Support’s terrible handling of it: They keep copy-pasting the same request for information, even though I’ve sent everything multiple times. When I call, they say "Everything looks good on our end", but nothing is actually fixed. After asking for the same info repeatedly, they disappear and don’t provide any updates. The only unusual thing in my account is that I have two Free Apps Agreements, and one is showing on "Pending User Info", but I have no option to input anything. I have accepted all agreements and not sure what to do. It’s been two weeks. Has anyone dealt with this before? How do I get someone at Apple to actually look at the issue instead of sending copy-paste responses? Thanks.

Yesterday I went to log into my Apple account for business, which is connected to my developer profile and my live production apps on the App Store right now. It said I had the wrong password - which was weird, because I definitely didn't. I went to Forget Password, and it said my account was locked and I had to request access to it. I did, and I just got an email from Apple that my request was "denied." I have no idea what's going on. I didn't do anything unusual recently, and my apps haven't even been updated in about a week. I desperately need to get access to my apps again. Does anyone know what I should do here? I'm really quite panicked as again my whole business is on that account.