Hello Developer Community, I'm facing a critical situation with our company's Apple Developer Account. We are unable to access our account because: The admin of our Apple Developer Account is a former team member We cannot reach this person anymore We need to regain access to maintain our app on the App Store Questions: What is the official process to recover account access in this situation? What documentation will Apple require to verify our company ownership? Who should we contact at Apple to start this process? Any guidance from developers who have experienced a similar situation would be greatly appreciated. Note: I'll be happy to provide more details if needed, while keeping sensitive information private. Thanks in advance for your help!

I used to be able to see how many TSIs are still available for the membership year on the developer website, but now I cannot find it anymore. Is it still 2 per year, or has it been recently changed to unlimited per year?

I have paid the $105 renewal fee for my developer account, but I'm still getting the "Your Apple Developer Program membership has expired." with the "Renew Membership" button. How long should I have to wait before I can access the developer program?

Our team has not been involved in the Apple development field for a long time, and due to the lack of deep enough understanding of Apple's development related rules in the early stage, there were some mistakes in the operation process, resulting in the account being blocked. In the more than a year since the account was blocked, we have actively engaged in learning, deeply studied the rules and requirements of Apple's development through various channels, and continuously improved our professional quality to ensure that future development work can fully comply with the specifications. Now, we'd like to see if there's a viable way to unblock our account. We've learned from the lessons we've learned and are confident that we'll be able to follow Apple's rules in our future development to bring users a high-quality and compliant app."

Hello We would like to proceed with the transfer of ownership of the launched app based on the Cafe24 platform.(Web App) Last month, I inquired about how to transfer the Apple account login function together when transferring ownership and received a related manual. When I asked and inquired about help from several developers regarding that part, they all received different answers. Please review the answers below, and I would really appreciate it if you could guide me on how to proceed. Developer 1: Cafe24-based launch apps require a separate transfer of the login function. It does not affect if you do not delete the existing member data in the database, and you only need to activate the login function to the new developer account. Developer 2: Checking and analyzing existing servers and data - Transfer user data to Apple using Apple's Legacy User Identifier - Synchronize user data - Test and modify It has to proceed to the above four steps, and synchronization work is also required to maintain all of the existing user's data because all of the user's identification values change when the login function is transferred. Developer 3: It appears to be a task that needs to be stored in the server database by migrating from the user identifier created in the existing developer account to the user identifier to be used in the new developer account, which is not what the app is supposed to do, and it is recommended to find other experts. Thank you.

Hello everyone, I recently submitted a request through the "Contact Us" section to reinstate my app. It's been over a week, but I haven't received any response—not even a confirmation email. Has anyone experienced this issue? Is there a more direct way to get in touch with Apple Support to resolve this matter? Any advice would be greatly appreciated. Thank you!

Dear Apple Support Team, I hope this message finds you well. I am reaching out to seek clarification regarding the behavior and limitations of silent push notifications on iOS devices. Specifically, I would like to understand the following: Frequency: Is there a defined frequency limit for how often silent push notifications can be triggered? If so, what is the recommended or maximum frequency for sending silent push notifications to avoid potential issues? Notification Limit: Is there a specific limit on the number of silent push notifications that can be sent to a device within a given time frame? If there are any constraints or best practices, could you please provide guidance? Understanding these details will help ensure optimal implementation and avoid potential disruptions for users. I appreciate your time and assistance. Looking forward to your response. Best regards, Akhil

Hi guys, do you occure this error? when you are trying to enroll the Apple Developer? After I select I am a individual/solo trader, and I agree with all the terms and conditions, then a error happened: We are unable to process your request. An unknown error occurred. Have you guys found solution for this?

I have been trying for the past month to complete the payment for the Apple Developer Program enrollment. However, every time I attempt the payment, it fails, and my account remains pending. I have tried contacting Apple Support multiple times, and each time a case ID is created, but I do not receive any response. I have also tried using different cards for the payment, but the issue persists. I am attempting to create the account from Bangladesh.

When we tried local notification by enabling background fetch, audio , remote notifications and push notifications under signing and capability in debugging mode everything was working fine. We need this package to work in background mode i.e., when the app is idle in IOS. This functionality is required in our application send notifications when we receive a signal from signalr package from server even though the app is idle. It worked perfectly when we connect it in debugging mode and we have proceed to TestFlight update but app from the TestFlight didn't send notifications when the screen is off or in background

I'm trying to enroll in the Apple Developer Account, but when I click on "subscribe," I get an error message that says, "Your purchase could not be completed. For assistance, contact iTunes Support." I've already added UPI as a payment method in the App Store and added 100 rupees from UPI to my Apple account.

I live outside of the US and I paid for my developer account back in November 11th 2024, and my status is still pending with no sign that the account will be approved any time soon. Do you have any idea if this is normal or how can I get some help? I'm already behind schedule just waiting for the account.

I checked privacy & security tab in settings but I dont see developer mode anywhere.

Hello I'm trying to develop on tvOS and install apps via ADHOC to Apple TV. I had this problem where Apple TV UDID added to the developer center, then recognized as an iPod in apple system, for example this one: eafd66c1b367add55e6072c1f99e4c1c66c0672d When I create a tvOS provision, this UDID can not be added to it. Please advise how can I deploy tvOS app to it?

Hi, I am looking for work right now and not able to afford the Developer account/license, is it possible to remove all currently registered iPhone devices from my development account? All of the devices registered are long from the past and no longer available. How do I clear these out so I can test apps out against my current iPhone? Thanks! 😊

When my users are using my app, I want to transmit encrypted information through a VPN, and I need to use the Packet Tunnel permission. How can I apply for the Packet Tunnel permission? Is it through a Hotspot Helper Request?

Dear Apple Developer Support Team, I am reaching out regarding an issue with completing the $99 payment for my Apple Developer Business account, which has already been verified. Despite several attempts, the payment process has not been successful. Here is a summary of my attempts: I tried making the payment using local bank cards from Sri Lankan banks (BOC, HNB, and Commercial Bank), but these were declined. Following your advice from my support ticket, I attempted payment using a foreign card while in Sri Lanka, but this also failed. Assuming the issue might be related to my location, I asked a friend in the UK to make the payment using her card. The transaction was processed successfully, but it has now been four days with no updates or progress. I would appreciate your assistance in resolving this matter as soon as possible. Please let me know if any further information is required to expedite the process. Thank you for your time and support.

I am Developer of SMCB ANAND Application, my Apple Developer Program membership had been expired in September 2024. I observed that expired in November 2024. Since that time i couldn't able to renew Apple Developer Program membership. I went through Apple Developer app for renew the membership but still i couldn't renew it Kindly provide a solution for the same

I have been trying to enroll for the Apple developer program for almost a year now but Apple has been deliberately frustrating my efforts despite providing every requested information and ID. I have provided every single detail and have gotten to payment/purchase twice but Apple refused to debit/process my payments on both occasions. The latest being last week. I have successful $0.00 test transactions from Apple proving that my payment card is valid on Apple. There really isn't any excuse for not allowing me to complete purchase. After that, Apple disabled my enrollment on the web and directed me to restart on the developer mobile app which I still complied with. Yet, after uploading my ID via a link that was sent to me by a certain Jenny from Developer support (eurodev@apple) and filling in my address hoping to finally proceed to purchase, Apple has disabled my enrollment and I see the message "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." The web option has also been disabled. No message or explanation was provided. Developer support and Apple support have refused to respond to my many mails since then. It's almost as if they were not expecting me to meet their requirements as EVERY SINGLE STEP has been met with some sort of restriction. I have successfully created and uploaded apps on the Google PlayStore till date using the same details without any hassles. I have no criminal records nor restrictions against my person and neither did Apple indicate anything that could prevent my enrollment so this treatment is distasteful. I believe Apple discriminates against locations because I am African. I doubt if US or European applicants face this type of discriminatory treatment from a supposed multinational corporation. I am not the only African complaining about this treatment too. It is sad because Apple generates revenue from Africa but does not consider us to be relevant enough. Shameful.

Is there anyone here who can provide an answer, or is it related to someone who belongs to the App Review department at Apple? We uploaded an app to the App Store and discovered a bug that disables activity. We uploaded an update with the bug fix and now we are waiting for Apple to review the latest version and approve uploading it to the store. Thousands of users are waiting and leaving us. Losses of a lot of money and more importantly - a bad user experience. If there is anyone here who can help us, or knows someone who can speed up the process, we are more than happy!!! It is critical and urgent. And yes, we signed up for Apple's fast track program... It didn't help. Thanks!