Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Activity

Organization enrollment accepted, but membership purchase fails on every card — no support response (Cases 102996084487, 103000637398)
Our organization enrollment (Enrollment ID S9SZ49Y7M5, DG MIDDLE EAST TECHNOLOGIES - L.L.C - S.P.C, UAE) was accepted after document verification, and the Program License Agreement is accepted. 09/10/2026: purchased the membership (order W1781979751, AED 379). The card was charged, but the order was later canceled without notice. The account has shown "Pending — Purchase your membership" ever since. Since then, every attempt to purchase again fails with "Authorization Failed – A request to your bank … was declined." We tried several cards: Jordanian Visa/Mastercard, Apple Pay, and two UAE-issued cards. The banks show no declined transaction, so the payment seems to be stopped on Apple's side. Support cases 102996084487 (14/10) and 103000637398 (18/10) have had no response. Phone callback shows "temporarily unavailable due to high call volumes".
1
0
203
1w
Program fee waiver
hey Apple Community! i love every Apple product and i even have an iphone my dream is to get a macbook one day. i read that the $99.00 fee can be waived so I'm trying to do that because i have 4 children and a wife all at home and I'm the sole provider. it's tough times right now and I'm broke every pay day please i beg you waive my fee and let my dream come true and i offer a lot. jeremyharris1117@icloud.com
0
0
89
1w
Small Business Program enrollment pending since Oct 14, 2026 – no response
I submitted my App Store Small Business Program enrollment on October 14, 2026 and received the automatic confirmation email ("We've received your request to join the App Store Small Business Program"). Since then I have had no approval or rejection. • Paid Apps Agreement: Active • No associated developer accounts • Proceeds well below the $1M threshold • Developer Support case: 103010816726 (no reply yet)My apps are already generating sales, so the standard 30% commission is directly affecting my small business. Could someone from Apple please check the status of my enrollment? Has anyone else had a similar delay recently? Thank you!
0
0
212
1w
Sign in with Apple user migration blocked: no private key created before app transfer
Hello Apple Developer Support, We need assistance with migrating Sign in with Apple users after completing an app transfer between two Apple Developer Teams. Current situation The app transfer has been completed and accepted by the recipient team. The recipient team has not yet released a new version on the App Store. Our production server, database, API domain, Bundle ID, and existing application user accounts remain unchanged. Before the transfer, we had never created a Sign in with Apple private key under the transferor team. Therefore, we do not have a previously generated .p8 private key for this app. This is not a case of a lost or revoked key. After the transfer, the app’s identifier is no longer listed under the transferor team’s Certificates, Identifiers & Profiles. When attempting to create a Sign in with Apple key under that team, we cannot select the transferred App ID as the primary App ID. Migration blocker According to Apple’s migration documentation, the transferor team must use its own client_secret to obtain a migration access token and generate a transfer_sub for each existing user. We are unsure how to obtain valid transferor-team credentials now that the App ID has moved to the recipient team and no private key was created before the transfer. Questions What is the supported procedure for obtaining valid transferor-team migration credentials in this situation? Can the transferor team create or configure a new Sign in with Apple private key for the transferred App ID after the transfer has been completed? If this cannot be done through the developer portal, can Apple Developer Support assist, or is there another supported migration method? Is transferring the app back to the original team, preparing the migration credentials and user transfer identifiers, and then transferring it again necessary in this situation? We would like to confirm whether this is required before making any further changes to the app’s ownership. We understand that the user migration process has a 60-day transfer window. We would appreciate guidance on resolving this credential issue promptly so that existing users can continue signing in to their original application accounts. Thank you for your assistance.
0
0
34
1w
Apple Developer Enrollment Stuck on Pending – Payment Declined, Issue Resolved, No Response from Support (Case #103010597182)
Hello Apple Developer Team, I am experiencing an issue with my Apple Developer Program enrollment and would appreciate assistance. I registered as an Individual developer on October 26, 2026, and submitted my payment details for the $99 annual membership. I received an official Order Acknowledgement email confirming that my order had been received. What happened: Apple attempted to charge $99 through APPLE.COM/US. My bank (Kaspi Bank, Kazakhstan) declined the transaction because online purchases were disabled on my card. I immediately identified and resolved the issue by enabling online and international payments. My card is now ready for payment, and sufficient funds are available. However, Apple has not attempted to charge my card again, and my enrollment status remains "Pending – Purchase your membership." Support history: I have already contacted Apple Developer Support multiple times and emailed the Apple Developer payment department at devpayment@apple.com. My support case number is: Case ID: 103010597182 I also received a payment failure notification stating that my order may be cancelled if the payment issue is not resolved within seven days. Unfortunately, I have not received a substantive response or instructions on how to retry the payment. My questions: Can Apple retry the $99 payment using my existing payment method? Is there a way to manually complete payment for my existing order? Can I safely enroll through the Apple Developer app instead, without creating a duplicate enrollment or risking a second charge? Could an Apple Developer Support representative review or escalate my existing case? I am ready to complete the payment immediately. The banking restriction has already been removed. I would really appreciate any assistance in resolving this issue before my order is cancelled. Thank you for your time and support.
0
0
24
1w
Apple Developer Enrollment Stuck on Pending – Payment Declined, Issue Resolved, No Response from Support (Case #103010597182)
Hello Apple Developer Team, I am experiencing an issue with my Apple Developer Program enrollment and would appreciate assistance. I registered as an Individual developer on October 26, 2026, and submitted my payment details for the $99 annual membership. I received an official Order Acknowledgement email confirming that my order had been received. What happened: Apple attempted to charge $99 through APPLE.COM/US. My bank (Kaspi Bank, Kazakhstan) declined the transaction because online purchases were disabled on my card. I immediately identified and resolved the issue by enabling online and international payments. My card is now ready for payment, and sufficient funds are available. However, Apple has not attempted to charge my card again, and my enrollment status remains "Pending – Purchase your membership." Support history: I have already contacted Apple Developer Support multiple times and emailed the Apple Developer payment department at devpayment@apple.com. My support case number is: Case ID: 103010597182 I also received a payment failure notification stating that my order may be cancelled if the payment issue is not resolved within seven days. Unfortunately, I have not received a substantive response or instructions on how to retry the payment. My questions: Can Apple retry the $99 payment using my existing payment method? Is there a way to manually complete payment for my existing order? Can I safely enroll through the Apple Developer app instead, without creating a duplicate enrollment or risking a second charge? Could an Apple Developer Support representative review or escalate my existing case? I am ready to complete the payment immediately. The banking restriction has already been removed. I would really appreciate any assistance in resolving this issue before my order is cancelled. Thank you for your time and support.
0
0
73
1w
Resubmission stuck in “Waiting for Review” for 12 days (22 days total) – Submission 31f34ed9-ceef-4353-8a31-6afc3c7f7e4b
Hello App Review team / fellow developers, Our first iOS app has been pending for 22 days across two review cycles and has now been in “Waiting for Review” for 12 days with no status change and no message. I’d be grateful if someone from App Review could take a look, or if anyone has seen the same pattern this month. App details App: PropTek Apple ID: 6746718503 Bundle ID: com.proptek.proptek Version / build: 1.0.3 (120) Submission ID: 31f34ed9-ceef-4353-8a31-6afc3c7f7e4b Team: PropTek Realty Private Limited (Team ID D9GG49R3XC) Timeline 7 Oct 2026 – Build 120 submitted (resolved the Guideline 5.1.1(iv) issue raised on build 119). 16 Oct 2026 – After 9 days in “Waiting for Review”, rejected under Guideline 2.1(a): the reviewer could not sign in. Cause was a demo account our QA team deleted by mistake on the review day, not an app defect. 17 Oct 2026 – Demo account restored and verified; Sign-In Information and Notes updated with the mobile number and static OTP; replied in the submission thread; resubmitted the same build. No binary changes. 17–29 Oct 2026 – “Waiting for Review”, no movement, no messages. What we have already done Replied in the submission thread (17 Oct, 22 Oct and 29 Oct), including a request for a call. Submitted a status inquiry via Contact Us → App Review. Requested an expedited review. Verified: Agreements, Tax and Banking are active; no pending agreements; no unread messages in App Store Connect; demo account and backend are live and tested on iPhone and iPad. We have not removed or resubmitted the submission, per Apple’s guidance that doing so restarts the review. Questions Is there anything on our side preventing this submission from entering review? Is the current queue genuinely this long for resubmissions, or is this submission stalled? The Android version is already live, and we missed a committed launch date of 19 October, so any guidance is appreciated. Thank you, S S Gill (Director) PropTek Realty Private Limited
1
0
86
1w
Apple Developer Account Enrolment Blocked for "one or more reasons"
I've been trying to sign up to the developer program and the response I've gotten is weird. "For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time." Is there absolutely nothing I can do to fix this? I can't even get a reason for why my enrolment has been blocked. I've tried signing up on 3 different devices and they all have different reasons for why I can't continue. iPhone: "Unable to Continue. Contact support" iPad: ID Verification Rejected MacBook: Unable to Verify (Tried driver's licence and passport, passport matches my Apple ID name exactly.
0
0
51
1w
Entrprise Account Enrolment 'Under Review' for longer than 1 year. What can we do?
As title says, our Enterprise Account has been 'Under Review' for over one year.Every email we send gets the same response: 'We checked the status of your enrolment and confirmed that it is still under review. I apologize for the inconvenience, but we do not have any additional information at this time.'Our next step will be to contact the call center to try to find out why this is taking such a long time. Other than that, is there anything else that we can do to get more information on this? Are there any other communication channels we can use to try and resolve this?Thank you for the assistance.
1
0
591
1w
Apple Developer Program enrollment – Payment authorization failed with multiple cards, no support response
Hello, I'm trying to enroll in the Apple Developer Program, but every payment attempt fails with the following error: "Your payment authorization failed on card ••••. Please verify your information and try again, or try another payment method." I've tried multiple payment methods, but the problem persists. I don't see any authorization attempts in my banking app. This suggests the transaction may be failing on Apple's side before reaching the bank. I'm located in the United States. I contacted Apple Developer Support through the website over a week ago, but have received no response other than the initial case confirmation. Has anyone experienced this issue? How was it resolved? Is there any way to escalate this to Apple Developer Support? Thank you.
0
0
60
1w
Enrolment paid 5 days ago, escalated 3 days ago, no response.
My Developer Program enrollment has been pending since 22 October. The membership fee was charged on 24 October, and four support contacts have produced only automated acknowledgments. This is blocking my release. Please escalate the existing case to a Senior Advisor and confirm whether the blocker is payment reconciliation, identity verification, or another enrollment hold; whether anything is outstanding from me; and when I will receive the next substantive update.
0
0
33
1w
Developer Account Pending for 2 Months
I submitted my enrollment almost 2 months ago, and my enrollment has been pending ever since. There is no option to request a support call. I have sent dozens of emails to their support team with no response. This is holding up my business. If anyone from Apple Developer reads this, I would like someone to contact me directly and push through my enrollment immediately.
0
0
36
1w
11 days in "Waiting for Review", launch deadline next week, no response from Developer Support
Our first submission has been in "Waiting for Review" for 11 days no status change, no reviewer contact, no reply from Developer Support. App: AMIMA Apple ID: 6823950313 Version: 1.0.0 (build 1) Submission ID: 1dec8fe9-3a94-4ddb-87d8-161791711af7 Submitted: 17 October 2026 Morocco only, free, no in-app purchases Everything on our side is complete: membership paid and active, Free App Agreement active, DSA declaration done, build processed and "Ready to Submit", metadata and privacy complete, demo credentials supplied for a login-gated app. No messages from App Review. We contacted Developer Support on 23 October and have had no reply in five days. The app is the official application of a Moroccan association and is due to be presented to its members at a national congress next week. Apple's published guidance is that most submissions are reviewed within 48 hours; we are at more than five times that with no information. Can anyone from Apple confirm whether this submission is correctly queued? Thank you.
0
0
71
1w
Apple account locked
We have a managed Apple account with only one account holder. In addition to the account holder, we have other developers with administrator privileges. For some reason, the account holder's account has been locked, and they have been unable to unlock it or reset access in any way. They have already contacted Apple Support in Brazil, iOS Support, and Apple Support in the United States, but no one has been able to resolve the issue. Several support tickets have also been opened, but the problem remains unresolved. No one on our team is currently able to access business.apple.com on behalf of the company. Has anyone experienced a similar situation and managed to resolve it?
0
0
38
1w
Apple Developer Program Enrollment Redirects to Canada Despite US Apple Account Region
Hi everyone, I'm currently enrolling in the Apple Developer Program as an Organization, using my company's verified D‑U‑N‑S Number. I've successfully completed the enrollment and identity verification steps and have reached the final payment stage. However, I've encountered an unexpected issue. My Apple Account Country/Region is set to the United States, but when I proceed to complete the Developer Program membership payment, Apple automatically redirects me to the Canadian Apple Store checkout. Here's what I'm seeing: Apple Account Region: United States Enrollment Type: Organization (using D‑U‑N‑S Number) Checkout URL: secure8.store.apple.com/ca/shop/checkout Membership Fee: C$119 instead of US$99 Billing Country: Canada (automatically selected and cannot be changed) Enrollment Status: Identity verification completed; awaiting payment I've confirmed through my Apple Account settings that my country/region is United States, so I'm unsure why the enrollment checkout is associated with Canada. My questions are: Has anyone experienced this issue during Apple Developer Program enrollment? Does Apple determine the enrollment payment storefront based on the Apple Account region, the organization's D‑U‑N‑S registration country, or another factor? Is there a way to correct the checkout country without restarting the enrollment or repeating identity verification? If I proceed with the Canadian checkout, could it cause issues later with App Store Connect, organization verification, banking, tax information, or publishing apps globally? Has anyone successfully resolved this through Apple Developer Support? I haven't completed the payment yet because I'd prefer to ensure the organization's enrollment details are accurate before proceeding. I'd really appreciate hearing from anyone who has encountered and resolved something similar. Thanks in advance!
0
0
79
1w
Apple Developer Program order request not processed after promised two business days
Hi, I submitted my Apple Developer Program enrollment 22 of oct 2026. I received Apple’s order-request email stating that the request would be processed within two business days and that I would be notified when the membership was ready. However, it is now nearly a week later and my enrollment remains pending. The US$99 payment has not been charged. I have not received a membership confirmation or activation email. I already submitted a Developer Support request and have tried phone support. Could an Apple representative please check whether there is a verification or payment-processing hold on my enrollment? Enrollment type: Individual Support case ID: 103008375457 Thank you.
0
0
50
1w
Urgent: Apple Developer Program Enrollment Delayed
Hello Apple Developer Community, I am seeking guidance regarding a prolonged delay in our Apple Developer Program enrollment. Apple Support Case ID: 102990974425 We submitted the required enrollment documents on 29 June 2026. After waiting for an extended period, we submitted the Signature Authority Verification Form on 16 October 2026 as requested by Apple. The enrollment status subsequently displayed: "Verification Unsuccessful – We'll contact you within 2 business days." However, we have not received any further communication or updates, despite sending multiple follow-up emails to Apple Developer Support. Current Situation: Apple Support Case ID: 102990974425 Required Documents Submitted: 29 June 2026 Signature Authority Verification Form Submitted: 16 October 2026 Current Status: Verification Unsuccessful Follow-ups: Multiple emails sent to Apple Developer Support, with no further response received. This is an urgent matter for us, as the enrollment has been delayed for several months. We kindly request guidance on the following: How can we escalate a delayed Apple Developer Program enrollment verification? Is any additional action required after submitting the Signature Authority Verification Form? How can we obtain an update on our verification status and the expected resolution timeline? We are ready to provide any additional documentation or information required to complete the verification process. We would appreciate any guidance from community members who have experienced a similar issue. Thank you for your time and assistance.
0
0
25
1w
Urgent: Apple Developer Program Enrollment Delayed – Signature Authority Verification Pending
Hello Apple Developer Community, I am seeking guidance regarding a prolonged delay in our Apple Developer Program enrollment. Apple Support Case ID: 102990974425 We submitted the required enrollment documents on 29 June 2026. After waiting for an extended period, we submitted the Signature Authority Verification Form on 16 October 2026 as requested by Apple. The enrollment status subsequently displayed: "Verification Unsuccessful – We'll contact you within 2 business days." However, we have not received any further communication or updates, despite sending multiple follow-up emails to Apple Developer Support. Current Situation: Apple Support Case ID: 102990974425 Required Documents Submitted: 29 June 2026 Signature Authority Verification Form Submitted: 16 October 2026 Current Status: Verification Unsuccessful Follow-ups: Multiple emails sent to Apple Developer Support, with no further response received. This is an urgent matter for us, as the enrollment has been delayed for several months. We kindly request guidance on the following: How can we escalate a delayed Apple Developer Program enrollment verification? Is any additional action required after submitting the Signature Authority Verification Form? How can we obtain an update on our verification status and the expected resolution timeline? We are ready to provide any additional documentation or information required to complete the verification process. We would appreciate any guidance from community members who have experienced a similar issue. Thank you for your time and assistance.
0
0
21
1w
Organization enrollment accepted, but membership purchase fails on every card — no support response (Cases 102996084487, 103000637398)
Our organization enrollment (Enrollment ID S9SZ49Y7M5, DG MIDDLE EAST TECHNOLOGIES - L.L.C - S.P.C, UAE) was accepted after document verification, and the Program License Agreement is accepted. 09/10/2026: purchased the membership (order W1781979751, AED 379). The card was charged, but the order was later canceled without notice. The account has shown "Pending — Purchase your membership" ever since. Since then, every attempt to purchase again fails with "Authorization Failed – A request to your bank … was declined." We tried several cards: Jordanian Visa/Mastercard, Apple Pay, and two UAE-issued cards. The banks show no declined transaction, so the payment seems to be stopped on Apple's side. Support cases 102996084487 (14/10) and 103000637398 (18/10) have had no response. Phone callback shows "temporarily unavailable due to high call volumes".
Replies
1
Boosts
0
Views
203
Activity
1w
Program fee waiver
hey Apple Community! i love every Apple product and i even have an iphone my dream is to get a macbook one day. i read that the $99.00 fee can be waived so I'm trying to do that because i have 4 children and a wife all at home and I'm the sole provider. it's tough times right now and I'm broke every pay day please i beg you waive my fee and let my dream come true and i offer a lot. jeremyharris1117@icloud.com
Replies
0
Boosts
0
Views
89
Activity
1w
Small Business Program enrollment pending since Oct 14, 2026 – no response
I submitted my App Store Small Business Program enrollment on October 14, 2026 and received the automatic confirmation email ("We've received your request to join the App Store Small Business Program"). Since then I have had no approval or rejection. • Paid Apps Agreement: Active • No associated developer accounts • Proceeds well below the $1M threshold • Developer Support case: 103010816726 (no reply yet)My apps are already generating sales, so the standard 30% commission is directly affecting my small business. Could someone from Apple please check the status of my enrollment? Has anyone else had a similar delay recently? Thank you!
Replies
0
Boosts
0
Views
212
Activity
1w
Sign in with Apple user migration blocked: no private key created before app transfer
Hello Apple Developer Support, We need assistance with migrating Sign in with Apple users after completing an app transfer between two Apple Developer Teams. Current situation The app transfer has been completed and accepted by the recipient team. The recipient team has not yet released a new version on the App Store. Our production server, database, API domain, Bundle ID, and existing application user accounts remain unchanged. Before the transfer, we had never created a Sign in with Apple private key under the transferor team. Therefore, we do not have a previously generated .p8 private key for this app. This is not a case of a lost or revoked key. After the transfer, the app’s identifier is no longer listed under the transferor team’s Certificates, Identifiers & Profiles. When attempting to create a Sign in with Apple key under that team, we cannot select the transferred App ID as the primary App ID. Migration blocker According to Apple’s migration documentation, the transferor team must use its own client_secret to obtain a migration access token and generate a transfer_sub for each existing user. We are unsure how to obtain valid transferor-team credentials now that the App ID has moved to the recipient team and no private key was created before the transfer. Questions What is the supported procedure for obtaining valid transferor-team migration credentials in this situation? Can the transferor team create or configure a new Sign in with Apple private key for the transferred App ID after the transfer has been completed? If this cannot be done through the developer portal, can Apple Developer Support assist, or is there another supported migration method? Is transferring the app back to the original team, preparing the migration credentials and user transfer identifiers, and then transferring it again necessary in this situation? We would like to confirm whether this is required before making any further changes to the app’s ownership. We understand that the user migration process has a 60-day transfer window. We would appreciate guidance on resolving this credential issue promptly so that existing users can continue signing in to their original application accounts. Thank you for your assistance.
Replies
0
Boosts
0
Views
34
Activity
1w
Apple Developer Enrollment Stuck on Pending – Payment Declined, Issue Resolved, No Response from Support (Case #103010597182)
Hello Apple Developer Team, I am experiencing an issue with my Apple Developer Program enrollment and would appreciate assistance. I registered as an Individual developer on October 26, 2026, and submitted my payment details for the $99 annual membership. I received an official Order Acknowledgement email confirming that my order had been received. What happened: Apple attempted to charge $99 through APPLE.COM/US. My bank (Kaspi Bank, Kazakhstan) declined the transaction because online purchases were disabled on my card. I immediately identified and resolved the issue by enabling online and international payments. My card is now ready for payment, and sufficient funds are available. However, Apple has not attempted to charge my card again, and my enrollment status remains "Pending – Purchase your membership." Support history: I have already contacted Apple Developer Support multiple times and emailed the Apple Developer payment department at devpayment@apple.com. My support case number is: Case ID: 103010597182 I also received a payment failure notification stating that my order may be cancelled if the payment issue is not resolved within seven days. Unfortunately, I have not received a substantive response or instructions on how to retry the payment. My questions: Can Apple retry the $99 payment using my existing payment method? Is there a way to manually complete payment for my existing order? Can I safely enroll through the Apple Developer app instead, without creating a duplicate enrollment or risking a second charge? Could an Apple Developer Support representative review or escalate my existing case? I am ready to complete the payment immediately. The banking restriction has already been removed. I would really appreciate any assistance in resolving this issue before my order is cancelled. Thank you for your time and support.
Replies
0
Boosts
0
Views
24
Activity
1w
Apple Developer Enrollment Stuck on Pending – Payment Declined, Issue Resolved, No Response from Support (Case #103010597182)
Hello Apple Developer Team, I am experiencing an issue with my Apple Developer Program enrollment and would appreciate assistance. I registered as an Individual developer on October 26, 2026, and submitted my payment details for the $99 annual membership. I received an official Order Acknowledgement email confirming that my order had been received. What happened: Apple attempted to charge $99 through APPLE.COM/US. My bank (Kaspi Bank, Kazakhstan) declined the transaction because online purchases were disabled on my card. I immediately identified and resolved the issue by enabling online and international payments. My card is now ready for payment, and sufficient funds are available. However, Apple has not attempted to charge my card again, and my enrollment status remains "Pending – Purchase your membership." Support history: I have already contacted Apple Developer Support multiple times and emailed the Apple Developer payment department at devpayment@apple.com. My support case number is: Case ID: 103010597182 I also received a payment failure notification stating that my order may be cancelled if the payment issue is not resolved within seven days. Unfortunately, I have not received a substantive response or instructions on how to retry the payment. My questions: Can Apple retry the $99 payment using my existing payment method? Is there a way to manually complete payment for my existing order? Can I safely enroll through the Apple Developer app instead, without creating a duplicate enrollment or risking a second charge? Could an Apple Developer Support representative review or escalate my existing case? I am ready to complete the payment immediately. The banking restriction has already been removed. I would really appreciate any assistance in resolving this issue before my order is cancelled. Thank you for your time and support.
Replies
0
Boosts
0
Views
73
Activity
1w
Resubmission stuck in “Waiting for Review” for 12 days (22 days total) – Submission 31f34ed9-ceef-4353-8a31-6afc3c7f7e4b
Hello App Review team / fellow developers, Our first iOS app has been pending for 22 days across two review cycles and has now been in “Waiting for Review” for 12 days with no status change and no message. I’d be grateful if someone from App Review could take a look, or if anyone has seen the same pattern this month. App details App: PropTek Apple ID: 6746718503 Bundle ID: com.proptek.proptek Version / build: 1.0.3 (120) Submission ID: 31f34ed9-ceef-4353-8a31-6afc3c7f7e4b Team: PropTek Realty Private Limited (Team ID D9GG49R3XC) Timeline 7 Oct 2026 – Build 120 submitted (resolved the Guideline 5.1.1(iv) issue raised on build 119). 16 Oct 2026 – After 9 days in “Waiting for Review”, rejected under Guideline 2.1(a): the reviewer could not sign in. Cause was a demo account our QA team deleted by mistake on the review day, not an app defect. 17 Oct 2026 – Demo account restored and verified; Sign-In Information and Notes updated with the mobile number and static OTP; replied in the submission thread; resubmitted the same build. No binary changes. 17–29 Oct 2026 – “Waiting for Review”, no movement, no messages. What we have already done Replied in the submission thread (17 Oct, 22 Oct and 29 Oct), including a request for a call. Submitted a status inquiry via Contact Us → App Review. Requested an expedited review. Verified: Agreements, Tax and Banking are active; no pending agreements; no unread messages in App Store Connect; demo account and backend are live and tested on iPhone and iPad. We have not removed or resubmitted the submission, per Apple’s guidance that doing so restarts the review. Questions Is there anything on our side preventing this submission from entering review? Is the current queue genuinely this long for resubmissions, or is this submission stalled? The Android version is already live, and we missed a committed launch date of 19 October, so any guidance is appreciated. Thank you, S S Gill (Director) PropTek Realty Private Limited
Replies
1
Boosts
0
Views
86
Activity
1w
Apple Developer Account Enrolment Blocked for "one or more reasons"
I've been trying to sign up to the developer program and the response I've gotten is weird. "For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time." Is there absolutely nothing I can do to fix this? I can't even get a reason for why my enrolment has been blocked. I've tried signing up on 3 different devices and they all have different reasons for why I can't continue. iPhone: "Unable to Continue. Contact support" iPad: ID Verification Rejected MacBook: Unable to Verify (Tried driver's licence and passport, passport matches my Apple ID name exactly.
Replies
0
Boosts
0
Views
51
Activity
1w
Apple Developer Organization is in review since 10/15/2026
Hi everyone, I applied for an Apple Developer Organization account using my D-U-N-S number about 15 days ago, and the enrollment is currently under review. Apple Support mentioned there is no specific timeframe for approval. Has anyone navigated this recently, and is there any way to request an update or check the status more effectively?
Replies
0
Boosts
0
Views
78
Activity
1w
Entrprise Account Enrolment 'Under Review' for longer than 1 year. What can we do?
As title says, our Enterprise Account has been 'Under Review' for over one year.Every email we send gets the same response: 'We checked the status of your enrolment and confirmed that it is still under review. I apologize for the inconvenience, but we do not have any additional information at this time.'Our next step will be to contact the call center to try to find out why this is taking such a long time. Other than that, is there anything else that we can do to get more information on this? Are there any other communication channels we can use to try and resolve this?Thank you for the assistance.
Replies
1
Boosts
0
Views
591
Activity
1w
Apple Developer Program enrollment – Payment authorization failed with multiple cards, no support response
Hello, I'm trying to enroll in the Apple Developer Program, but every payment attempt fails with the following error: "Your payment authorization failed on card ••••. Please verify your information and try again, or try another payment method." I've tried multiple payment methods, but the problem persists. I don't see any authorization attempts in my banking app. This suggests the transaction may be failing on Apple's side before reaching the bank. I'm located in the United States. I contacted Apple Developer Support through the website over a week ago, but have received no response other than the initial case confirmation. Has anyone experienced this issue? How was it resolved? Is there any way to escalate this to Apple Developer Support? Thank you.
Replies
0
Boosts
0
Views
60
Activity
1w
Enrolment paid 5 days ago, escalated 3 days ago, no response.
My Developer Program enrollment has been pending since 22 October. The membership fee was charged on 24 October, and four support contacts have produced only automated acknowledgments. This is blocking my release. Please escalate the existing case to a Senior Advisor and confirm whether the blocker is payment reconciliation, identity verification, or another enrollment hold; whether anything is outstanding from me; and when I will receive the next substantive update.
Replies
0
Boosts
0
Views
33
Activity
1w
Developer Account Pending for 2 Months
I submitted my enrollment almost 2 months ago, and my enrollment has been pending ever since. There is no option to request a support call. I have sent dozens of emails to their support team with no response. This is holding up my business. If anyone from Apple Developer reads this, I would like someone to contact me directly and push through my enrollment immediately.
Replies
0
Boosts
0
Views
36
Activity
1w
11 days in "Waiting for Review", launch deadline next week, no response from Developer Support
Our first submission has been in "Waiting for Review" for 11 days no status change, no reviewer contact, no reply from Developer Support. App: AMIMA Apple ID: 6823950313 Version: 1.0.0 (build 1) Submission ID: 1dec8fe9-3a94-4ddb-87d8-161791711af7 Submitted: 17 October 2026 Morocco only, free, no in-app purchases Everything on our side is complete: membership paid and active, Free App Agreement active, DSA declaration done, build processed and "Ready to Submit", metadata and privacy complete, demo credentials supplied for a login-gated app. No messages from App Review. We contacted Developer Support on 23 October and have had no reply in five days. The app is the official application of a Moroccan association and is due to be presented to its members at a national congress next week. Apple's published guidance is that most submissions are reviewed within 48 hours; we are at more than five times that with no information. Can anyone from Apple confirm whether this submission is correctly queued? Thank you.
Replies
0
Boosts
0
Views
71
Activity
1w
Apple account locked
We have a managed Apple account with only one account holder. In addition to the account holder, we have other developers with administrator privileges. For some reason, the account holder's account has been locked, and they have been unable to unlock it or reset access in any way. They have already contacted Apple Support in Brazil, iOS Support, and Apple Support in the United States, but no one has been able to resolve the issue. Several support tickets have also been opened, but the problem remains unresolved. No one on our team is currently able to access business.apple.com on behalf of the company. Has anyone experienced a similar situation and managed to resolve it?
Replies
0
Boosts
0
Views
38
Activity
1w
Apple Developer Program Enrollment Redirects to Canada Despite US Apple Account Region
Hi everyone, I'm currently enrolling in the Apple Developer Program as an Organization, using my company's verified D‑U‑N‑S Number. I've successfully completed the enrollment and identity verification steps and have reached the final payment stage. However, I've encountered an unexpected issue. My Apple Account Country/Region is set to the United States, but when I proceed to complete the Developer Program membership payment, Apple automatically redirects me to the Canadian Apple Store checkout. Here's what I'm seeing: Apple Account Region: United States Enrollment Type: Organization (using D‑U‑N‑S Number) Checkout URL: secure8.store.apple.com/ca/shop/checkout Membership Fee: C$119 instead of US$99 Billing Country: Canada (automatically selected and cannot be changed) Enrollment Status: Identity verification completed; awaiting payment I've confirmed through my Apple Account settings that my country/region is United States, so I'm unsure why the enrollment checkout is associated with Canada. My questions are: Has anyone experienced this issue during Apple Developer Program enrollment? Does Apple determine the enrollment payment storefront based on the Apple Account region, the organization's D‑U‑N‑S registration country, or another factor? Is there a way to correct the checkout country without restarting the enrollment or repeating identity verification? If I proceed with the Canadian checkout, could it cause issues later with App Store Connect, organization verification, banking, tax information, or publishing apps globally? Has anyone successfully resolved this through Apple Developer Support? I haven't completed the payment yet because I'd prefer to ensure the organization's enrollment details are accurate before proceeding. I'd really appreciate hearing from anyone who has encountered and resolved something similar. Thanks in advance!
Replies
0
Boosts
0
Views
79
Activity
1w
Apple Developer Program order request not processed after promised two business days
Hi, I submitted my Apple Developer Program enrollment 22 of oct 2026. I received Apple’s order-request email stating that the request would be processed within two business days and that I would be notified when the membership was ready. However, it is now nearly a week later and my enrollment remains pending. The US$99 payment has not been charged. I have not received a membership confirmation or activation email. I already submitted a Developer Support request and have tried phone support. Could an Apple representative please check whether there is a verification or payment-processing hold on my enrollment? Enrollment type: Individual Support case ID: 103008375457 Thank you.
Replies
0
Boosts
0
Views
50
Activity
1w
Urgent: Apple Developer Program Enrollment Delayed
Hello Apple Developer Community, I am seeking guidance regarding a prolonged delay in our Apple Developer Program enrollment. Apple Support Case ID: 102990974425 We submitted the required enrollment documents on 29 June 2026. After waiting for an extended period, we submitted the Signature Authority Verification Form on 16 October 2026 as requested by Apple. The enrollment status subsequently displayed: "Verification Unsuccessful – We'll contact you within 2 business days." However, we have not received any further communication or updates, despite sending multiple follow-up emails to Apple Developer Support. Current Situation: Apple Support Case ID: 102990974425 Required Documents Submitted: 29 June 2026 Signature Authority Verification Form Submitted: 16 October 2026 Current Status: Verification Unsuccessful Follow-ups: Multiple emails sent to Apple Developer Support, with no further response received. This is an urgent matter for us, as the enrollment has been delayed for several months. We kindly request guidance on the following: How can we escalate a delayed Apple Developer Program enrollment verification? Is any additional action required after submitting the Signature Authority Verification Form? How can we obtain an update on our verification status and the expected resolution timeline? We are ready to provide any additional documentation or information required to complete the verification process. We would appreciate any guidance from community members who have experienced a similar issue. Thank you for your time and assistance.
Replies
0
Boosts
0
Views
25
Activity
1w
Urgent: Apple Developer Program Enrollment Delayed – Signature Authority Verification Pending
Hello Apple Developer Community, I am seeking guidance regarding a prolonged delay in our Apple Developer Program enrollment. Apple Support Case ID: 102990974425 We submitted the required enrollment documents on 29 June 2026. After waiting for an extended period, we submitted the Signature Authority Verification Form on 16 October 2026 as requested by Apple. The enrollment status subsequently displayed: "Verification Unsuccessful – We'll contact you within 2 business days." However, we have not received any further communication or updates, despite sending multiple follow-up emails to Apple Developer Support. Current Situation: Apple Support Case ID: 102990974425 Required Documents Submitted: 29 June 2026 Signature Authority Verification Form Submitted: 16 October 2026 Current Status: Verification Unsuccessful Follow-ups: Multiple emails sent to Apple Developer Support, with no further response received. This is an urgent matter for us, as the enrollment has been delayed for several months. We kindly request guidance on the following: How can we escalate a delayed Apple Developer Program enrollment verification? Is any additional action required after submitting the Signature Authority Verification Form? How can we obtain an update on our verification status and the expected resolution timeline? We are ready to provide any additional documentation or information required to complete the verification process. We would appreciate any guidance from community members who have experienced a similar issue. Thank you for your time and assistance.
Replies
0
Boosts
0
Views
21
Activity
1w