Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Problem Apple Developer, Something Went Wrong issue track order number
Hello, I am experiencing an issue with the Apple Developer Program. Yesterday, I enrolled in the Apple Developer Program and entered my Visa card details. However, later that night, I received a notification from my bank that the payment was charged but failed because my balance was insufficient. After that, I added funds to my bank account, withdrew/canceled my previous enrollment, and then enrolled again using the same Visa card. After re-enrolling, I received a notification from my bank and an email confirming that the payment was successful, with the order ID: “We're processing your order – D00****” However, when I try to track the order by clicking the link in the email or checking the order status, it shows the following message: Something went wrong. There was a problem with your request. Please try again. Could you please explain why this issue is happening and help me check the status of my Apple Developer Program enrollment?
0
1
138
Jan ’26
Developer Account enrollement charged me twice
Hello developers and the support teeam, I have tried to enroll my apple developer account, but got charged twice. Firstly, I tried it with the developers iOS app and paid the fee with Apple Pay on my phone. I haven't received any approval/activation/confirmation email. After that I saw on my phone this message: enrollment through the Apple Developer app is not available. Then I looked on the website for the enrollement and it said that I should pay again. So I did and now I got charged twice on my card and there is still the same message. Does anyone have the same experience? How do I get a refund? I have already created a ticket, but no answer yet...
1
0
104
Jan ’26
Trouble enrolling and reaching the dev team
I've been trying to enroll as a developer but keep running into an "unknown error". I've even tried having the dev team call me and sending an email through the support portal but keep getting the message that my request cannot be processed. Even calling apple support didn't work as they were unable to connect me with the dev team. Any idea on how to get this sorted? Thank you!!
2
1
131
Jan ’26
Apple not responding about upgrading to Organization account
Hi all, I obtained a D-U-N-S number, confirmed that it's available for lookup, and submitted a request to upgrade to an Organization account 12 days ago. I then followed up 3 days ago. Still haven't received a response. Does anyone know if there's anything I need to do to get a response to these inquiries? Only reason I'm upgrading to Organization account is so that multiple developers can sign debug builds for physical iPhone devices so they can collaborate on my project.
1
1
588
Oct ’25
Charged Twice for Apple Developer Program – Same iCloud, Can I Get a Refund?
Hi everyone, I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription. On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99). However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day. Key Details: I only enrolled once. Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫). The payments were made through the App Store, not via the website. My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet. I have not received any welcome email either. My questions: Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription? Has anyone else encountered this issue? How long did it take Apple to respond? Was your refund request approved? Should I wait for Apple to activate my account, or should I escalate the issue now? I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights. Thanks in advance!
3
1
393
Jan ’26
Developer account has not been configured
Its been more than a week and my account is still in the same status as my developer account membership purchase is still pending This is frustrating for a developer to loose so many days spending so much of a premium just to get registered and even then facing this descrimination. For an Organisation of this scale, i think this will not look good. You take the time to scrutinise the developer but do not take his time, effort and their money. give a realistic timeline and not this far, which is not a good practice
0
1
154
Jan ’26
Frustrated - enrollment in the Apple Developer Program could not be completed
Hi, I tried to apply Enroll in Apple Developer Program in the mobile app and I got this error: "Your enrollment in the Apple Developer Program is under review. Please contact us." Then I did contact Apple by phone as the error message says. I got the response as: "For one or more reasons, your enrollment in the Apple Developer Program could not be completed. We are unable to continue with your enrollment at this time." I am already shocked - so I asked what can I do? Answer - nothing. Is this normal to not get a response what's the reason that is blocking me to enroll the program ?
2
0
223
Apr ’26
my developer enrollement is not completed. contact support doest not help
when i start to enroll apple developer account for organisation it could not be completed and in the end saying contact support. but when i mailed to them there is no support or reply from apple customer support. and there is no specification what problem i have from stopping me to complete apple developer account enrollement.
2
1
235
Jan ’26
Developer Program enrollment still pending after payment
Hi everyone, I enrolled in the Apple Developer Program on the evening of December 26, 2025, and the membership fee has already been successfully charged to my bank account. However, my account is still showing a “Pending” status with the message “Subscribe your membership.” At this point, some time has passed and I haven’t received a confirmation email or any follow-up requesting additional information.
2
1
531
Jan ’26
Enrollment Blocked: "Exceeded maximum attempts" after Mail Verification Bug for company enrollment
Hello, I am attempting to enroll in the Apple Developer Program as an Organization. During the email verification step, I encountered a technical error: no verification code was sent to my email (I confirmed the email address was correct and checked all folders). There was no "Resend" button available on the screen. After refreshing the page to try and fix the UI glitch, I was immediately blocked with the following error: "Contact us to continue your enrollment. You’ve exceeded the maximum number of attempts. Please contact us." I have already opened a support ticket (Case ID: 102824565622), but since this is a time-sensitive corporate enrollment, I am looking for advice. Any help from the community or an Apple representative would be greatly appreciated. Thanks in advance, Yoni
1
1
173
3w
Have developer registrations been suspended?
I purchased a developer account approximately 4 days ago, on Saturday. The payment was successfully charged to my card and I have the receipt, but I have not received any approval. The status is still PENDING, and we are about to enter the 5th day without approval. How can this issue be resolved? We are also not receiving any responses to our support tickets.
0
1
171
Jan ’26
Apple Developer Program expired – Renew option missing for over 20 days
Hello, My Apple Developer Program membership is marked as expired, but I am unable to renew it. The Renew option does not appear in the Apple Developer app or on the website. Both Free Apps Agreement and Paid Apps Agreement are expired. I am the Account Holder of the account. I have already submitted multiple support requests through the Apple Developer Support website under “Program Purchase and Renewal”, but I haven’t received any response so far. This issue has been ongoing for more than 20 days and is blocking access to my apps and agreements. Could an Apple Developer team member please look into this or advise how to proceed when the Renew option is missing? Thank you.
1
0
86
Jan ’26
Unable to enroll in Apple Developer Program - Payment declined despite bank approval (France)
Hello everyone, I am unable to enroll in the Apple Developer Program. The payment (credit card) is accepted by my bank but systematically declined by Apple. Note: I am located in France. I have tried multiple times. The support team, via email, suggested I use the Apple Developer app. However, it is "not available in my region," so I have to go through the website. No other payment method is available: Apple Pay is greyed out, and there is nothing else. Support has not responded for weeks, despite my follow-ups. I am very frustrated as I need to launch my app quickly, and everything is ready on the Google side... Would you have any suggestions or solutions? Thank you so much, your responses are greatly appreciated! Mélissa
2
1
510
Jan ’26
Scheduled Maintenance
Hi! I was wondering when the maintenance of the Apple Developer website will end as I need to register a new App ID for my project. I know that WWDC just ended, but is there an estimate for this?
Replies
5
Boosts
3
Views
2.2k
Activity
Jun ’25
Problem Apple Developer, Something Went Wrong issue track order number
Hello, I am experiencing an issue with the Apple Developer Program. Yesterday, I enrolled in the Apple Developer Program and entered my Visa card details. However, later that night, I received a notification from my bank that the payment was charged but failed because my balance was insufficient. After that, I added funds to my bank account, withdrew/canceled my previous enrollment, and then enrolled again using the same Visa card. After re-enrolling, I received a notification from my bank and an email confirming that the payment was successful, with the order ID: “We're processing your order – D00****” However, when I try to track the order by clicking the link in the email or checking the order status, it shows the following message: Something went wrong. There was a problem with your request. Please try again. Could you please explain why this issue is happening and help me check the status of my Apple Developer Program enrollment?
Replies
0
Boosts
1
Views
138
Activity
Jan ’26
Developer Account enrollement charged me twice
Hello developers and the support teeam, I have tried to enroll my apple developer account, but got charged twice. Firstly, I tried it with the developers iOS app and paid the fee with Apple Pay on my phone. I haven't received any approval/activation/confirmation email. After that I saw on my phone this message: enrollment through the Apple Developer app is not available. Then I looked on the website for the enrollement and it said that I should pay again. So I did and now I got charged twice on my card and there is still the same message. Does anyone have the same experience? How do I get a refund? I have already created a ticket, but no answer yet...
Replies
1
Boosts
0
Views
104
Activity
Jan ’26
Trouble enrolling and reaching the dev team
I've been trying to enroll as a developer but keep running into an "unknown error". I've even tried having the dev team call me and sending an email through the support portal but keep getting the message that my request cannot be processed. Even calling apple support didn't work as they were unable to connect me with the dev team. Any idea on how to get this sorted? Thank you!!
Replies
2
Boosts
1
Views
131
Activity
Jan ’26
Apple not responding about upgrading to Organization account
Hi all, I obtained a D-U-N-S number, confirmed that it's available for lookup, and submitted a request to upgrade to an Organization account 12 days ago. I then followed up 3 days ago. Still haven't received a response. Does anyone know if there's anything I need to do to get a response to these inquiries? Only reason I'm upgrading to Organization account is so that multiple developers can sign debug builds for physical iPhone devices so they can collaborate on my project.
Replies
1
Boosts
1
Views
588
Activity
Oct ’25
Apple Developer Program complain expired card, but it's NOT!
Hello Apple Developer Program, Every year this banner shows up, I would follow the link and update my card. It's never expired! My Apple account is able to charge my monthly iClould+ just fine. How come, it can't charge my apple developer account?
Replies
1
Boosts
1
Views
225
Activity
Jul ’25
Charged Twice for Apple Developer Program – Same iCloud, Can I Get a Refund?
Hi everyone, I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription. On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99). However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day. Key Details: I only enrolled once. Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫). The payments were made through the App Store, not via the website. My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet. I have not received any welcome email either. My questions: Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription? Has anyone else encountered this issue? How long did it take Apple to respond? Was your refund request approved? Should I wait for Apple to activate my account, or should I escalate the issue now? I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights. Thanks in advance!
Replies
3
Boosts
1
Views
393
Activity
Jan ’26
Big problem on account!
Hello! im having a big problem right now, time ago I work on a project as a developer, now I need to start publishing again apps for me as independent, but as I see my account is linked to them an I cannot get rid of them, how can I do it, im struggling a lot.
Replies
2
Boosts
0
Views
78
Activity
Jan ’26
Developer account has not been configured
Its been more than a week and my account is still in the same status as my developer account membership purchase is still pending This is frustrating for a developer to loose so many days spending so much of a premium just to get registered and even then facing this descrimination. For an Organisation of this scale, i think this will not look good. You take the time to scrutinise the developer but do not take his time, effort and their money. give a realistic timeline and not this far, which is not a good practice
Replies
0
Boosts
1
Views
154
Activity
Jan ’26
Frustrated - enrollment in the Apple Developer Program could not be completed
Hi, I tried to apply Enroll in Apple Developer Program in the mobile app and I got this error: "Your enrollment in the Apple Developer Program is under review. Please contact us." Then I did contact Apple by phone as the error message says. I got the response as: "For one or more reasons, your enrollment in the Apple Developer Program could not be completed. We are unable to continue with your enrollment at this time." I am already shocked - so I asked what can I do? Answer - nothing. Is this normal to not get a response what's the reason that is blocking me to enroll the program ?
Replies
2
Boosts
0
Views
223
Activity
Apr ’26
my developer enrollement is not completed. contact support doest not help
when i start to enroll apple developer account for organisation it could not be completed and in the end saying contact support. but when i mailed to them there is no support or reply from apple customer support. and there is no specification what problem i have from stopping me to complete apple developer account enrollement.
Replies
2
Boosts
1
Views
235
Activity
Jan ’26
Developer Program enrollment still pending after payment
Hi everyone, I enrolled in the Apple Developer Program on the evening of December 26, 2025, and the membership fee has already been successfully charged to my bank account. However, my account is still showing a “Pending” status with the message “Subscribe your membership.” At this point, some time has passed and I haven’t received a confirmation email or any follow-up requesting additional information.
Replies
2
Boosts
1
Views
531
Activity
Jan ’26
Need assistance with accessing your developer account? web-form
How do I get a response from anyone after completing this web-form? I have paid subscription, sent ID documents months ago, but still cannot get past this page
Replies
3
Boosts
1
Views
950
Activity
Oct ’25
Enrollment Blocked: "Exceeded maximum attempts" after Mail Verification Bug for company enrollment
Hello, I am attempting to enroll in the Apple Developer Program as an Organization. During the email verification step, I encountered a technical error: no verification code was sent to my email (I confirmed the email address was correct and checked all folders). There was no "Resend" button available on the screen. After refreshing the page to try and fix the UI glitch, I was immediately blocked with the following error: "Contact us to continue your enrollment. You’ve exceeded the maximum number of attempts. Please contact us." I have already opened a support ticket (Case ID: 102824565622), but since this is a time-sensitive corporate enrollment, I am looking for advice. Any help from the community or an Apple representative would be greatly appreciated. Thanks in advance, Yoni
Replies
1
Boosts
1
Views
173
Activity
3w
Have developer registrations been suspended?
I purchased a developer account approximately 4 days ago, on Saturday. The payment was successfully charged to my card and I have the receipt, but I have not received any approval. The status is still PENDING, and we are about to enter the 5th day without approval. How can this issue be resolved? We are also not receiving any responses to our support tickets.
Replies
0
Boosts
1
Views
171
Activity
Jan ’26
Apple Developer Program expired – Renew option missing for over 20 days
Hello, My Apple Developer Program membership is marked as expired, but I am unable to renew it. The Renew option does not appear in the Apple Developer app or on the website. Both Free Apps Agreement and Paid Apps Agreement are expired. I am the Account Holder of the account. I have already submitted multiple support requests through the Apple Developer Support website under “Program Purchase and Renewal”, but I haven’t received any response so far. This issue has been ongoing for more than 20 days and is blocking access to my apps and agreements. Could an Apple Developer team member please look into this or advise how to proceed when the Renew option is missing? Thank you.
Replies
1
Boosts
0
Views
86
Activity
Jan ’26
Unable to enroll in Apple Developer Program - Payment declined despite bank approval (France)
Hello everyone, I am unable to enroll in the Apple Developer Program. The payment (credit card) is accepted by my bank but systematically declined by Apple. Note: I am located in France. I have tried multiple times. The support team, via email, suggested I use the Apple Developer app. However, it is "not available in my region," so I have to go through the website. No other payment method is available: Apple Pay is greyed out, and there is nothing else. Support has not responded for weeks, despite my follow-ups. I am very frustrated as I need to launch my app quickly, and everything is ready on the Google side... Would you have any suggestions or solutions? Thank you so much, your responses are greatly appreciated! Mélissa
Replies
2
Boosts
1
Views
510
Activity
Jan ’26
Apple Development Program order request not processed even after 576 hours
It has been 576 hours since I got email that purchase will be completed in next 48 hours (Aug 19th).I tried it again on Aug 30th and Sept 4th but still no other resposne than those same emails.No charge on my bank account, nothing. I even sent support message and still no answer.What is happening Apple?
Replies
1
Boosts
1
Views
740
Activity
Jan ’26
Your enrollment could not be completed.
Why is the application not completed? Your enrollment in the Apple Developer Program could not be completed at this time.
Replies
0
Boosts
1
Views
868
Activity
Dec ’25