Hi all,Our Account Holder has resigned the company and is not helpful in getting the account transferred.Can we somehow force update the account holder via Apple Support?Kind regards,Dieter
Apple Developer Program
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when i start to enroll apple developer account for organisation it could not be completed and in the end saying contact support.
but when i mailed to them there is no support or reply from apple customer support.
and there is no specification what problem i have from stopping me to complete apple developer account enrollement.
Help get access please
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Automator
Safari Developer Tools
DeviceCheck
Hi everyone,
I completed my Apple Developer registration on November 8, 2025, and paid the fee. Afterwards, I was charged another €99, so I basically paid twice. But nothing has changed on my account so far — it doesn’t even show as “pending” or “waiting” anymore. I also can’t reach Apple Support, since I’m unable to get a call or send an email.
Has anyone else experienced something like this or knows what I can do?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Why do I can not apply an Apple developer account successfully. I aways meet the error that says 'We are unable to process your request'.
Wow, you are unable to process my request, why? Are you such a coward? You won’t even let me become a developer.
I can't understand why you prevent me from becoming a developer, please give me explain as soon as possible.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I paid to enroll Apple Developer Program one week ago, but it's still on pending. I wrote for support 2 times, no answer. I think they want me pay more then once.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I am Developer of SMCB ANAND Application, my Apple Developer Program membership had been expired in September 2024. I observed that expired in November 2024.
Since that time i couldn't able to renew Apple Developer Program membership.
I went through Apple Developer app for renew the membership but still i couldn't renew it
Kindly provide a solution for the same
According to the thread at https://developer.apple.com/forums/thread/787500?answerId=863361022#863361022, we should now be able to set VMs provisioning identifiers to run developer builds. However, the identifier check seems to be case-sensitive.
I have an identifier from an old VM that was input (automatically via Xcode) to the portal as all-caps. However, now it's showing up as all lower-case (on the device). When I try to launch my application, the system logs report that the provisioning identifer doesn't match, so my application will not launch:
# Error log
error 13:41:36.173151-0600 taskgated-helper embedded provisioning profile not valid: file:///Applications/my-app.app/Contents/embedded.provisionprofile error: Error Domain=CPProfileManager Code=-212 "Provisioning profile does not allow this device." UserInfo={NSLocalizedDescription=Provisioning profile does not allow this device.}
# Device's identifier
$ system_profiler SPHardwareDataType
Hardware:
...
Provisioning UDID: 9d136dc4ae3ce80124756cc5bcb40cd1117c04b6
# Embedded provision (from developer portal)
$ security cms -D -i /Applications/my-app.app/Contents/embedded.provisionprofile
<key>ProvisionedDevices</key>
<array>
<string>9D136DC4AE3CE80124756CC5BCB40CD1117C04B6</string>
</array>
I have tried disabling the previous record and adding it again (with lower-case) on the developer portal - but all that does is reenable the previous (all-caps) record.
Either the check needs to be case-insensitive, or there needs to be a way to change the registration on the developer portal to properly match.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Provisioning Profiles
Virtualization
I have tried contacting Apple multiple times about a duplicate charge, but I still haven’t received a response. My bank has confirmed that Apple is responsible for processing the refund, yet I have no solution. This is unacceptable. I need an urgent response and my money back immediately. Has anyone else experienced this? Share your stories!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi,
I need to temporarily add a developer to my Apple Developer account so they can manage Certificates, Identifiers & Profiles and make necessary changes. However, when I add them as a team member through Users and Access, Apple requires them to verify their Apple ID using two-factor authentication (2FA). The problem is that due to regional restrictions, they are unable to receive the verification code, which prevents them from accessing the account.
What I’ve Tried:
I added the developer as a team member under Users and Access in the Apple Developer portal.
They received the invitation email and accepted it.
When they try to log in, Apple prompts them for 2FA verification, but they cannot complete it due to the restrictions.
My Questions:
Is there a way to allow my developer to access Certificates, Identifiers & Profiles without requiring them to verify their Apple ID via 2FA?
Would creating a new Apple ID and adding it as a team member work as a workaround?
Are there any alternative solutions to grant access without sharing my personal Apple ID credentials?
I’d appreciate any advice or best practices on how to handle this. Thanks in advance.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
App Store Connect
Developer Program
I have an order for the developer program enrollment that has been pending since 24th January,2025.
What is the way forward cause I have not received any feedback regarding same?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I've been away for a period of time and coming back to development I want to clean up my account resources.
It appears as though I have 3 Developer ID Application certificates. I've never released code using any of them, and 2 of them have the exact same expiration date. I assume I created these while under the impression they could be revoked and deleted by myself. But this isn't the case.
The fact that I can only use the expiration date to disambiguate between some them, and also that 2 of them can't be disambiguated is problematic if I were to ever notarise code with them.
How can I get some of these certificates revoked and deleted?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer ID
Developer Program
I am experiencing a critical issue with the Apple Developer Portal where certificates are being created under the incorrect Team ID despite being logged into the correct team context.
I am logged into the Apple Developer Portal under "Company LLC (Team ID: 12345678)"
However, when creating "Apple Development" certificates through the portal, they are being assigned Team ID "987654321" (my personal developer account)
This occurs even when explicitly creating certificates from within the Company LLC team context. The same is happening if I tried to create the IOS Development Certificate in Xcode, same issue, creates the certificate with the wrong Team ID
This is preventing me from Archive my app in Xcode so i can upload the new version of my App in the App Store. Please Help. Thank you in advance
Hey everyone,
Five days ago, on Sunday, I bought an Apple Developer Program subscription for 99 euros. I used the Developer app on my device because the Developer website said, "Enroll in the program with the Apple Developer app," and I thought it would be better to use the app directly rather than the website.
I purchased the subscription, the funds were released from my card, and I received a receipt. The site mentioned that I would be enrolled within 48 hours, and the Developer app stated that I would receive an email soon.
Guess what? I didn't receive an email. Instead, I got a message in the Developer app saying, "Enrollment through the Apple Developer app is not available for this Apple Account. Visit the Apple Developer site to enroll."
What is happening? I just paid for a subscription using my iCloud email in the Developer app, my bank released the funds, I got a receipt, and yet I didn't get access? Well, okay—I went to the website, but instead of giving me an option to proceed with the previous subscription, they asked me to pay AGAIN. This time, it was 99 dollars.
Since I'm in hurry, I paid again, assuming they will refund one of the charges—because how could one account have two same subscriptions? Strangely, for this second payment, I didn’t receive an email receipt, just a message saying that the order request would be processed soon.
Now, the problem is that this second subscription isn’t even listed in my subscriptions—only the first one is.
On top of that, I’m worried I won’t get access within 48 hours as promised, since I’ve seen other people waiting for months after paying. That’s not fair.
I also saw that some people were asked to provide an ID to confirm their identity, but I was never asked for that.
I'm not from the US, I’m of legal age, and I’ve been an Apple user for almost a year.
Does anyone know what’s happening and how I can avoid getting scammed by Apple? It sounds weird, but it’s ridiculous that a premium company like Apple has these kinds of issues. I contacted support, but I haven’t received a response.
Thanks in advance.
Hello Apple users, Am in Rwanda i have been struggling with enrolling in apple developer account, am stacked on payment steps I have charged my account with credit card but it's been 5days, seems like the payment is not yet processed not even an email, can u help me with this isssue?
Hi everyone. I can't reset device date. Hi everyone. I can't reset the device date. When I try to reset the device date, I got the following message after reset
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I enrolled for the Apple Developer Program on 19 June 2025 for my company. I was then requested to upload the necessary supporting documentation to proceed with the approval process which was done on the same day (19 June) with the case ID 102634582811. I have followed up with Apple nearly weekly since then and still have no concrete feedback or resolution to the status of my enrollment and what remediation is required if any.
I have done some research and approval for the Developer Program takes 3 weeks at most from what I have heard and read. Its been over two months and I feel as though the responses I am receiving are automated without any human intervention or review into my case. This has been a frustrating process which is drastically impacting business productivity as our ability to have access to the developer portal mean we cannot build and distribute our app to users.
I really hope this post can help provide some direction and at most a resolution
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
Developer Program
I'm successfully creating the AAR file on my system:
Manifest file:
{
"assetPackID": "my-ba",
"downloadPolicy": {
"essential": {
"installationEventTypes": [
"firstInstallation",
"subsequentUpdate"
]
}
},
"fileSelectors": [
{
"file": "file1.bin"
},
{
"file": "file2.bin"
}
],
"platforms": [
"iOS"
]
}
Command:
xcrun /Applications/Xcode-beta.app/Contents/Developer/usr/bin/ba-package my-ba.json -o my-ba.aar
I'm using Transporter on my Sequoia 15.6 system - when I'm uploading the AAR file, I'm getting the following error:
ITMS-91140: Invalid manifest file. Invalid manifest file. Your asset pack’s manifest file can’t be verified. Make sure it follows the manifest template, then upload again.
Full Debug Log:
full-transporter-output.txt
Why does it take 24 to 72 hours after registering a device on Apple Developer Account before it can be used for development and ad hoc distribution? Is there a way to update and process this information immediately?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Looking for advice: I've been automatically rejected from Apple's Developer Program without an explanation.
Hi everyone,
It seems I’ve hit a brick wall, so I’m reaching out to see if anyone here has experienced something similar to this or has any advice or resources to share.
I recently attempted to enroll in the Apple Developer Program, but my application was immediately denied after submission. Within one second of submitting my driver’s license, the app stated that Apple was unable to verify my identity and that I needed to reach out to Developer Support for further assistance.
When I first contacted Developer Support for clarification, the representative was happy to help. After being taken off hold, she said she couldn't offer any more information, but assured me that I'd later receive an email with further details related to my account and next steps. However, instead of steps to resolve the issue, I received a denial email repeating the same message about being unable to verify my identity (screenshot attached).
I’ve since spoken to multiple representatives and supervisors, and, while everyone was initially polite and understanding, it changed after I was taken off hold.
Here’s what I’ve been told:
The decision is final, and there is no possibility of escalation or appeal.
The supervisors themselves, despite being the final decision makers, have no access to the specific reason for applicants’ denial and, thus, could not provide any additional details.
I was also invited to join Apple's “Xcode program,” which I found out just means they’ll allow me to buy Xcode from the app store and use it without a developer account (I already do that).
Every time a support representative reread the sentence about being “unable to verify [my] identity,” I responded by offering to provide additional forms of identification. However, that offer was never addressed.
The last senior advisor I spoke with stated to me over the phone that:
She was the highest authority on the matter.
There was absolutely no way to escalate the issue further; it was 100% impossible.
She physically did not have access to the reason for my denial.
Neither she nor anyone else at Apple was able to offer further assistance.
I asked this senior advisor to send me an email with the above points in writing, which she said she would do. However, the email I received was a virtual copy-paste of the email from the first support representative, stating the same few sentences verbatim.
This has left me deeply confused, especially as no specific reason for denial has been shared, and since I was explicitly denied any opportunity to address (or even get information on) potential issues.
I’d like to ask this community:
Has anyone else experienced this sort of immediate rejection and/or a refusal to disclose the reason for that rejection?
Are there specific guidelines or policies I may have unknowingly violated that I should review? If so, what could be the reason why they’re being withheld from me?
Are there any resources or alternative channels I can explore to resolve this issue?
I’m so thoroughly confused, and I’m genuinely at a loss with how to move forward. I appreciate any insight or guidance from this community.
Thanks so much for taking the time to read!
Best regards,
David