Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Unable to upload new build
I am building my first app. I submitted 1.0 to the App Store, it was rejected and I needed to make some changes. Am I unable to upload a new build with changes to testflight before I resubmit those changes? Also, I accidentally removed the app for review, so I cannot respond to the changes they asked. What do I do now? Thank you for your help
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Apple pay processing payment fail
Hey, I am trying to implement the apple pay process pay backend service, I have checked everything and somehow it fails. I only have 1 certificate for merchant and 1 for the apple pay process, I have the private keys and try to run this following code that fails - import crypto from 'crypto'; import fs from 'fs'; import forge from 'node-forge'; const MERCHANT_ID_FIELD_OID = '1.2.840.113635.100.6.32'; function decryptedToken() { const token = ""; const ephemeralPublicKey = ""; const encryptedData = ""; //=================================== // Import certs //=================================== const epk = Buffer.from(ephemeralPublicKey, 'base64'); const merchantCert = fs.readFileSync('merchant_full.pem', 'utf8') const paymentProcessorCert = fs.readFileSync("apple_pay_private.pem"); //=================================== let symmetricKey = ''; try { symmetricKey = restoreSymmetricKey(epk, merchantCert, paymentProcessorCert); } catch (err) { throw new Error(`Restore symmetric key failed: ${err.message}`); } try { //----------------------------------- // Use the symmetric key to decrypt the value of the data key //----------------------------------- const decrypted = JSON.parse(decryptCiphertextFunc(symmetricKey, encryptedData)); console.log("Decrypted Token:", decrypted); // const preppedToken = prepTabaPayToken(token, decrypted) //~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ // Send decrypted token back to frontend //~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ // res.send(preppedToken); } catch (err) { throw new Error(`Decrypt cipher data failed: ${err.message}`); } } // extractMerchantID - const extractMerchantID = (merchantCert) => { //=================================== // Extract merchant identification from public key certificate //=================================== try { const info = forge.pki.certificateFromPem(merchantCert); const result = info['extensions'].filter(d => d.id === MERCHANT_ID_FIELD_OID); //----------------------------------- // Return //----------------------------------- return result[0].value.toString().substring(2); } catch (err) { throw new Error(Unable to extract merchant ID from certificate: ${err}); } } // generateSharedSecret - const generateSharedSecret = (merchantPrivateKey, ephemeralPublicKey) => { //=================================== // Use private key from payment processing certificate and the ephemeral public key to generate // the shared secret using Elliptic Curve Diffie*Hellman (ECDH) //=================================== const privateKey = crypto.createPrivateKey({ key: merchantPrivateKey, format: "pem", type: "sec1", // because it's "EC PRIVATE KEY" }); const publicKey = crypto.createPublicKey({ key: ephemeralPublicKey, format: 'der', type: 'spki' }); //----------------------------------- // Return //----------------------------------- return crypto.diffieHellman({privateKey,publicKey: publicKey,}); //----------------------------------- } // getSymmetricKey - const getSymmetricKey = (merchantId, sharedSecret) => { //=================================== // Get KDF_Info as defined from Apple Pay documentation //=================================== const KDF_ALGORITHM = '\x0didaes256GCM'; const KDF_PARTY_V = Buffer.from(merchantId, 'hex').toString('binary'); const KDF_PARTY_U = 'Apple'; const KDF_INFO = KDF_ALGORITHM + KDF_PARTY_U + KDF_PARTY_V; //----------------------------------- // Create hash //----------------------------------- const hash = crypto.createHash('sha256'); hash.update(Buffer.from('000000', 'hex')); hash.update(Buffer.from('01', 'hex')); hash.update(Buffer.from(sharedSecret, 'hex')); hash.update(KDF_INFO, 'binary'); //----------------------------------- // Return //----------------------------------- return hash.digest('hex'); //----------------------------------- } // restoreSymmetricKey - const restoreSymmetricKey = (ephemeralPublicKey, merchantCert, paymentProcessorCert) => { //=================================== // 3.a Use the payment processor private key and the ephemeral public key, to generate the shared secret //=================================== const sharedSecret = generateSharedSecret(paymentProcessorCert, ephemeralPublicKey); //----------------------------------- // 3.b Use the merchant identifier of the public key certificate and the shared secret, to derive the symmetric key //----------------------------------- const merchantId = extractMerchantID(merchantCert); //~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ // Return //~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ console.log("Merchant ID:", merchantId); console.log("Shared Secret (hex):", sharedSecret); return getSymmetricKey(merchantId, sharedSecret); //~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ } // decryptCiphertextFunc - const decryptCiphertextFunc = (symmetricKey, encryptedData) => { console.log("🔑 Decrypting Ciphertext with Symmetric Key:", symmetricKey); //=================================== // Get symmetric key and initialization vector //=================================== const buf = Buffer.from(encryptedData, 'base64'); const SYMMETRIC_KEY = Buffer.from(symmetricKey, 'hex'); const IV = Buffer.from([0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0]); // Initialization vector of 16 null bytes const CIPHERTEXT = buf.slice(0, -16); //----------------------------------- // Create and return a Decipher object that uses the given algorithm and password (key) //----------------------------------- const decipher = crypto.createDecipheriv("aes-256-gcm", SYMMETRIC_KEY, IV); const tag = buf.slice(-16, buf.length); decipher.setAuthTag(tag); //~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ // Load encrypted token into Decipher object //~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ let decrypted = decipher.update(CIPHERTEXT); console.log("🔑 Decrypted Data"); decrypted += decipher.final(); //::::::::::::::::::::::::::::::::::: // Return //::::::::::::::::::::::::::::::::::: return decrypted; //::::::::::::::::::::::::::::::::::: } decryptedToken();
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Unable to Accept Invite
I'm getting an error after clicking on a TestFlight Beta version invite from email. The error says The Apple Account you're currently signed in with, ****@outlook.com, doesn't match the one associated to this invitation. The invitation was sent to the email that I use to sign into my Apple account (it is my apple id) and I am signed into my iphone with that account. What can I do to get the invite to match up and go through with TestFlight?
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ApplePay mTLS long response time
I'm calling the endpoint https://apple-pay-gateway-cert.apple.com/paymentservices with mTLS and it's taking over 15 seconds to complete the request. This is happening only when deployed through AWS. I have tried a dummy dotnet and node lambda with the same result. Wondering if anyone had the same issue. Also stack overflow post explaining the code in more depth - https://stackoverflow.com/questions/79755891/mtls-http-call-taking-over-15-seconds
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Programme enrollment
I started the Apple Developer Program enrollment for my organization about 2 months ago. I received an email stating that Apple needed documentation, which they mentioned in an email titled “Request for Enrollment Documents” last week. However, I never received this email with the actual document request. I have written several times through the online platform in our account asking Apple to resend this email, but I have not received any reply for over a month. Instead, every Thursday I only receive the same automated email reminding me to upload the documents. I even called Apple Business Support, but they told me they could not help because the Apple Developer team is separate. How can I reach the correct team to resolve this issue?
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Stuck After Paying – “You’ve already agreed to the Apple Developer Agreement” Loop
Hi, I need help resolving an enrollment issue. When I log into my Apple Developer account on the website, I only see the message: “You’ve already agreed to the Apple Developer Agreement.” After that, nothing else loads and I can’t continue. What I’ve tried: Paid the annual fee (it shows as charged). Logged in from iPhone (Developer app), Mac, Safari, and Chrome. Same error. Cleared cookies, tried private mode, and even changed my email. Contacted normal Apple Support (they couldn’t help). Tried to reach Developer Support but I can’t since I’m technically not enrolled. Other details: I can’t access App Store Connect. My Apple ID birthday is set to 15 October 2000. I’ve already accepted the Developer Agreement. Developer app shows an error whenever I try enrollment there. At this point, I’m stuck in a loop: Apple says I’ve already agreed, but my membership isn’t activated, and I can’t contact the right support channel.
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Issue with Apple Developer Enrollment – Email Validation
Hi Forum, I am currently facing an issue with the Apple Developer enrollment process. My legal entity, Medinertia Technologies Pvt Ltd, is registered in India, and I have obtained a valid D-U-N-S number for it. I also purchased the domain medinertia.co.in and created a business email (support @medinertia.co.in). However, this email is still not being accepted during enrollment. Could you please clarify what domain extensions or email formats are supported for business verification? Without clear guidelines on acceptable domain names and email IDs, it becomes difficult and costly to keep purchasing multiple domains. Your guidance on the correct domain/email requirements will be greatly appreciated. Best regards, Uday
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Issue with Apple Developer Enrollment – Email Validation
Hi Forum members, I am currently facing an issue with the Apple Developer enrollment process. My legal entity, Medinertia Technologies Pvt Ltd, is registered in India, and I have obtained a valid D-U-N-S number for it. I also purchased the domain medinertia.co.in and created a business email (support @medinertia.co.in). However, this email is still not being accepted during enrollment. Could you please clarify what domain extensions or email formats are supported for business verification? Without clear guidelines on acceptable domain names and email IDs, it becomes difficult and costly to keep purchasing multiple domains. Your guidance on the correct domain/email requirements will be greatly appreciated. Best regards, Uday
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Unable to Complete Apple Developer Enrollment – Account Issue
Dear Apple Developer Support Team, I am experiencing an issue when trying to enroll in the Apple Developer Program with my Apple ID . When I click “Join the Apple Developer Program,” a message appears stating: “Your account may have an issue. You need to resolve it before you can continue the enrollment process.” I have already contacted Apple Support multiple times in China, but the issue has not been resolved after several weeks. This is preventing us from completing the registration and moving forward with our app development. Could you please help us: Identify the specific issue with this account. Provide the steps required to resolve it. Expedite the process, as this delay is significantly affecting our business. Account details: Apple ID Region: China Mainland Enrollment type: Company/Organization We would greatly appreciate your assistance and a timely resolution. Please let us know if you require any additional documents or verification. Thank you for your support. Best regards,
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Urgent Help Needed: Apple Developer Account Deleted Due to App Name Similarity Issue
Hello everyone, I'm a developer who has been facing a significant issue with my Apple Developer account and the app submission process. I hope to get some guidance or assistance from the community or Apple support. Timeline of Events Four months ago: I prepared an app and submitted it to TestFlight for review. Initial rejection: The app was rejected due to technical issues such as screenshots, app description, and insufficient permission explanations for features like location, camera, and microphone. Resubmission after fixes: I carefully addressed all the issues mentioned by the Apple review team and resubmitted the app. Second rejection: This time, the app was rejected citing general policy violations related to copyright issues. The rejection was vague, and I couldn’t understand the exact problem. Further attempts: To resolve the issue, I removed all video, photo, and media content from the app and resubmitted it. However, it was still rejected for the same reason. I went through this process about 7-8 times, each time getting rejected without clarity on the root cause. Account deletion notice: Eventually, I received an email stating that my account was set to be deleted in 30 days. This was alarming because I had been diligently trying to comply with Apple’s policies for months. Deleting the app: To prevent any harm to my account, I decided to delete the app from my account within the 30-day period, effectively abandoning the project. Account still deleted: Despite deleting the app, my account was still deleted after 30 days. Discovery of similar app name: Later, I noticed that there was another app on the App Store with a name very similar to mine. For example, my app was named "ABcdefgh," and the existing app was "AB.cdefgh," with the only difference being the "." I believe this name similarity might have been the cause of the copyright issue, but it was too late as my account had already been deleted. Contact with Apple Turkey: I reached out to Apple Turkey, and they were very attentive, spending about 40 minutes trying to help me. However, they ultimately informed me that they couldn’t intervene and that the issue could only be resolved through Apple America. Attempts to contact Apple America: I tried filling out forms multiple times to contact Apple, but since I had deleted the app, I couldn’t see the responses from the team. Impact of the Issue This situation has been very distressing as I’ve lost my developer account and the ability to publish apps. My users are constantly inquiring about the iOS versions of my apps, and I’m unable to provide them due to this issue. Request for Assistance I’m seeking advice on how to resolve this issue. Specifically: Has anyone else experienced a similar issue with app name similarity leading to account deletion? Are there any specific steps I can take to appeal the account deletion? Is there a direct way to contact Apple America for developer account issues? Any guidance would be greatly appreciated. Thank you for taking the time to read my post. I appreciate any help or suggestions you can provide. Best regards.
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Enrollment not successful - no reply from German dev Team
We registered an Apple Account and started the enrollment as company. Entered DUNS number and everything. Afterwards we got the mail, there is somthing suspicous, we have to reply to germandev@ why we want to be registered. We found out, that we had a student once who started developing an app and registered themselves with company details. This account seems to be closed, but anyhow, it is mixed now. I tried to write several times to germandev@ team, but we don't get any reply for weeks. Who else can help us? Some phone number? Thanks
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Updated my iPhone--now none of my testflight builds appear! Please help!
I am a recently joined developer. However, I have 5 app builds, and 3 are in live in the App Store. I recently updated from iPhone 13 mini to iPhone 16e. I am logged into iCloud with my personal Apple ID, but in media & purchases, I am logged in with my Apple dev ID (email has my company domain). For some reason, only my oldest app build is visible in testflight on my iPhone. Logging in on MacBook, I see all 5 apps and current builds. Under testflight tab there, the correct group with my email (same as developer account ID) is listed as invited. Yet, none are visible in my iPhone testflight. Clicking on the invite email gives "Couldn't Load App This invitation cannot be accepted because your Apple Account, (redacted) has already been associated to this app." Does anyone, please, have any advice???
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Not able to enroll
We are facing an issue with creating a developer account for our organisation on the App Store. Apple mentions that there was already an account with this entity whose membership got terminated 4 years back and they can't create another one. We don't have any idea who created that account. It was created and terminated before we got our DUNS number. Despite us submitting proofs that me and my partner are the authorised person for this organisation and creating a case multiple times, we have made no progress on this. How can we escalate this and ensure someone from team actually looks at our case carefully?
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Apple Developer Program Enrollment
I enrolled for the Apple Developer Program on 19 June 2025 for my company. I was then requested to upload the necessary supporting documentation to proceed with the approval process which was done on the same day (19 June) with the case ID 102634582811. I have followed up with Apple nearly weekly since then and still have no concrete feedback or resolution to the status of my enrollment and what remediation is required if any. I have done some research and approval for the Developer Program takes 3 weeks at most from what I have heard and read. Its been over two months and I feel as though the responses I am receiving are automated without any human intervention or review into my case. This has been a frustrating process which is drastically impacting business productivity as our ability to have access to the developer portal mean we cannot build and distribute our app to users. I really hope this post can help provide some direction and at most a resolution
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PKPASS is updated but the client but push is not showing on the device
Good day) I am developing an application for generating PKPASS in Java. PKPASS itself is generated and installed on the device and updated. But I encountered a problem. When sending information about the update to the APNs service, PKPASS is updated, but the push notification is not shown on the device. On the device, all tooltypes are set to receive the update. As well as the basic settings: We go to the APNs service using = JWT token. "apns-push-type"= "alert" "apns-topic" = PassTypeIdentifier payload = {} I would also like to add that we send push notifications to the production environment. P. S. Six months ago, push notifications came
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