Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Activity

Team Member Can’t access Certificates, Identifiers, and Profiles
Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
0
0
773
Feb ’26
Can't figure out first subscription
I have created my first subscription and pay wall, everything works 100% in testing, however when it comes to launching to Apple for review I feel like I get caught up in a chicken and egg issue which never resolves. When the product goes in to waiting for review it can no longer be displayed or fake purchased on my Superwall paywall. If it doesn't display apple can't approve and this goes on and on. If anyone knows how to fix this please let me know.
0
0
60
Jul ’25
How to read disk encryption value if the application is Sandboxed
Am developing an application that creates custom VPN. I have enabled Sandbox properties. VPN will be granted based upon the device posture. Posture includes reading the disk encryption value, secureboot and Firewall values. Application just tries to fetch the values to provides its posture. Since the application is sandboxed, it is getting denied to read the above mentioned values. How to achieve this with Sandboxed enabled?
0
0
98
Dec ’25
Requesting Refund for Unintended Apple Developer Program Renewal
Hi everyone, I just noticed that my subscription to the Apple Developer Program was automatically renewed, but we’re currently not using it and had no plans to continue the subscription. I didn’t intend to renew and would like to request a full refund for the recent charge. I’ve submitted a message through the official support channel, but I’m posting here as well in case anyone has experienced something similar or can guide me on how long the refund process usually takes. Would really appreciate any advice or insights from the community or Apple staff. Thanks in advance!
0
0
135
Jul ’25
Apple Music API - relationships and views are broken
I am testing the Music API and I am hitting walls every single moment when I try to do something that is DOCUMENTED but doesn't work/exists. Documentation says, /v1/catalog/us/artists/{ID}/view/{view}/ NEVER returns 404, while I am getting 404 for even content I know it's available on Apple Music. e.g /v1/catalog/us/artists/1487603897/view/appears-on-albums/ results 404 while they are appearing on an album FRIGID TORTURE of Nosphere artist. So when I request for appears-on or featured albums it shoud appear as a result, but I get 404. It's here so it should appear: https://music.apple.com/us/album/frigid-silence/1791001624?i=1791001626 I found NO WAY to get that album for this artist using the API, which is very frustrating and annoying. Similarly if I try this: /v1/catalog/us/artists/{ID}?views=>appears-on-albums it will result an EMPTY array for the data property Also the documentation is unclear about the several limitation max values, many parameters (e.g. include parameters are unknown ) we can't tell what value can we use. Is Apple Music Api unreliable or I just don't understand something?! I don't even understand why I have to do 4 different requests to get an artists all albums (full, single, featured, appears-on)... this should be MUCH more easier to do it one single request (with pagination). We are working on a long-term major investment in music startup and trying to move from Spotify API (due to recent changes and limitations) and finding a better alternative. Based on the docs Apple Music API seemed the most promising one, but now we are testing it we are very disappointed so far. So should we trust in this or should we forget about Apple Music API?
0
0
238
Jun ’25
We can't continue with your enrollment at this time.
Dear Suman, Here is Volker, senior Advisor with Developer Support, and I am following up on your case. Thank you for your patience. For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time. You can still take advantage of great content using your Apple Account in Xcode to develop and test apps on your own device. Learn more about Xcode development. If you have any further questions or queries, please feel free to contact us. If you contact us by phone, please reference your case number 102654*******. Developer Support is available Monday to Friday, 8:00 AM through 5:00 PM (GMT+1). Kind regards, Volker Developer Support
0
0
122
Sep ’25
Enrollment Blocked: "Identity Cannot Be Confirmed" - Support Says Decision is Final
Hello, I'm hoping to find a solution for a persistent enrollment issue and would appreciate any advice from the community. For several months, I have been unable to enroll in the Apple Developer Program. The automated system rejected my application, stating my identity could not be verified. This first occurred in December 2023. I have contacted Apple Support and spoken with a Senior Advisor. I explained that I am willing to provide any documentation needed to verify my identity (passport, driver's license, etc.), but was told this was not possible. The advisor stated the decision from the automated system is final and the issue cannot be escalated or resolved. This has put my app, which is fully developed and ready for submission, on indefinite hold. Has anyone else encountered this specific "identity verification" block where support states the decision is final? Is there a known workaround, a different department to contact, or any other path to get this reviewed by a human? Thank you for any help you can provide.
0
0
269
Aug ’25
Refund?
im facing a problem where everything was working just fine the previous day then overnight I get a email saying I’m terminated for fraud when all my info is my correct information and is up to date I will say this I did have a name change, but that was like three years ago so I’m not sure what is going on or what the problem is . id really love some feedback or ideas on what I should do no
0
0
159
Jan ’26
Apple Developer Program Renewal Issue
I am trying to renew my Apple Developer Program enrollment, but my order has been cancelled six times without any explanation. My setup: macOS version: 26 Tahoe Apple Developer account region: Australia Device: US-manufactured MacBook Payment method: Australian credit card What happens: Every time I attempt to renew, the order is placed but then cancelled by Apple, with no reason given. What I’ve tried: Verified payment details Confirmed account region settings Retried multiple times with the same result Question: Has anyone faced a similar issue with Apple Developer Program enrollment renewal? Could the issue be related to region mismatch (account vs. device vs. payment)? What steps should I take to resolve this, or is there a specific Apple support channel that handles these cases?
0
0
105
Oct ’25
Apple Developer subscription invoice - solve this already - we need to find it easy and download it
(To all readers, moderators, AI, bots, etc: please avoid telling me to search the forum! Answer here. Thank you!). No matter what I do, no matter which link or advice I follow, I can't end up at the invoice of my paid subscription. Not on screen, nor for download. Just as if it does not exist (emails doesn't count, it is just a receipt text). I sign in, I go to Orders, I enter the order number (e.g. AEM079****), I enter the SAME email where I received the confirmation email for the purchase. At the end it says either "there was a problem... blah-blah, try again" or something similar to "The order number entered is already linked to an Apple ID.". Well, that IS ME, the same email. I am really sick of this already, every time my accountant asks me for the invoice, I go to Apple hoping "let me find it this time". But Nope, never happened. And it is not onle me. Can Apple solve this years-old-issue? Please do NOT close this question until I (we) all get an advice or answer which REALLY WORKS! Thank you. In case you have the knowledge how to to do this, post the answer here, do not forward me to some 5 years old advice or workaround. If you don't know, do not "guess". Thank you. And yes, I am angry :-)
0
1
132
Nov ’25
MDM vendor CSR option not available in developer portal
Hi, Our organization is planning to build an MDM tool and for that we are in need of an MDM vendor certificate for ourselves. We have already enrolled in Apple Developer Program but still didn't see the MDM CSR option in apple developer portal. Did anyone get the CSR option in your developer portal after enrolling in Apple Developer Program? Please share the steps to enable that option in my developer portal. Or Do we need any other license for availing MDM CSR option ? Any insights on this is much appreciated. Thanks!
0
0
86
Oct ’25
Unable to renew developer program because there is no renew button
We're unable to renew our developer program with apple because there is no renew button shown to us, neither on the website, mac app nor ios app. We followed the instructions shown to us on the app connect page on how to renew it. but when where they're saying there should be a renew button, there is none or anywhere else. How are we suppose to renew? Raised this with a support ticket but haven't received any reply, case ID: 102733260138 How to get this resolved? We don't get any "phone call" option on the support page either.
0
0
92
Oct ’25
Confirmation on the Use of MDM Vendor CSR Certificates in On-Premises MDM Solutions
We are developing an MDM solution. In addition to the cloud-based version, we are also developing an on-premises version of the MDM solution for organizations such as government agencies and other entities for whom using public cloud services is difficult. In such cases, regarding the "MDM vendor CSR certificate" to be included in the on-premises package: Would it be acceptable to use a certificate owned by our company (the MDM vendor)? Or would it be necessary for the client organization to prepare a new certificate themselves?
0
0
117
Jun ’25
Relinquishing Android
I have to admit, I resisted Apple until about one year ago! I was die hard android. The main reason for the switch was the T-Mobile mobile SMS relay the deposit of the message and the timing of some SMS messages were very suspect. The relay number would keep automatically coming back. I searched been verified and never have I seen more than 10 comments about a person or a number, this was over 100!! now let me get to my point. I was hoping someone could give me a redemption code for the Copilot so I can look into my OneDrive and see how it increases security with Apple OS. I was told on some occasions that the “wheel“ user was necessary for Apple to function however it is a unix system that needs the wheel function. I don’t think Apple iOS needs the “wheel” user so I was wanting to download that Copilot for better results. thank you for any help I receive.
0
0
61
Oct ’25
iOS 26 issues
Pls does anyone know how to downgrad from iOS 26 back to 18, I also don’t have a MacBook, If theres a way to downgrade without it let me know pls and if I have to use a MacBook I’ll get a friends macbook but I need to how to downgrade and if it’s possible to downgrade
0
0
144
Jun ’25
Enrollment stuck at ‘Your enrollment is being processed’ for 3 weeks (ID: 6H5P2ZBY6H)
Hello, My Apple Developer Program enrollment has been stuck at “Your enrollment is being processed” for more than three weeks. My Enrollment ID is 6H5P2ZBY6H. I would like to know why my enrollment is taking so long and if there is any additional action required from my side. Any guidance or update from Apple or community members would be greatly appreciated. Thank you.
0
0
182
Oct ’25
Team Member Can’t access Certificates, Identifiers, and Profiles
Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
Replies
0
Boosts
0
Views
773
Activity
Feb ’26
Can't figure out first subscription
I have created my first subscription and pay wall, everything works 100% in testing, however when it comes to launching to Apple for review I feel like I get caught up in a chicken and egg issue which never resolves. When the product goes in to waiting for review it can no longer be displayed or fake purchased on my Superwall paywall. If it doesn't display apple can't approve and this goes on and on. If anyone knows how to fix this please let me know.
Replies
0
Boosts
0
Views
60
Activity
Jul ’25
WeatherKit WeatherAlerts
Is there a list of countries that are currently supported by WeatherKit's WeatherAlerts?
Replies
0
Boosts
0
Views
136
Activity
Jun ’25
How to read disk encryption value if the application is Sandboxed
Am developing an application that creates custom VPN. I have enabled Sandbox properties. VPN will be granted based upon the device posture. Posture includes reading the disk encryption value, secureboot and Firewall values. Application just tries to fetch the values to provides its posture. Since the application is sandboxed, it is getting denied to read the above mentioned values. How to achieve this with Sandboxed enabled?
Replies
0
Boosts
0
Views
98
Activity
Dec ’25
Requesting Refund for Unintended Apple Developer Program Renewal
Hi everyone, I just noticed that my subscription to the Apple Developer Program was automatically renewed, but we’re currently not using it and had no plans to continue the subscription. I didn’t intend to renew and would like to request a full refund for the recent charge. I’ve submitted a message through the official support channel, but I’m posting here as well in case anyone has experienced something similar or can guide me on how long the refund process usually takes. Would really appreciate any advice or insights from the community or Apple staff. Thanks in advance!
Replies
0
Boosts
0
Views
135
Activity
Jul ’25
Apple Music API - relationships and views are broken
I am testing the Music API and I am hitting walls every single moment when I try to do something that is DOCUMENTED but doesn't work/exists. Documentation says, /v1/catalog/us/artists/{ID}/view/{view}/ NEVER returns 404, while I am getting 404 for even content I know it's available on Apple Music. e.g /v1/catalog/us/artists/1487603897/view/appears-on-albums/ results 404 while they are appearing on an album FRIGID TORTURE of Nosphere artist. So when I request for appears-on or featured albums it shoud appear as a result, but I get 404. It's here so it should appear: https://music.apple.com/us/album/frigid-silence/1791001624?i=1791001626 I found NO WAY to get that album for this artist using the API, which is very frustrating and annoying. Similarly if I try this: /v1/catalog/us/artists/{ID}?views=>appears-on-albums it will result an EMPTY array for the data property Also the documentation is unclear about the several limitation max values, many parameters (e.g. include parameters are unknown ) we can't tell what value can we use. Is Apple Music Api unreliable or I just don't understand something?! I don't even understand why I have to do 4 different requests to get an artists all albums (full, single, featured, appears-on)... this should be MUCH more easier to do it one single request (with pagination). We are working on a long-term major investment in music startup and trying to move from Spotify API (due to recent changes and limitations) and finding a better alternative. Based on the docs Apple Music API seemed the most promising one, but now we are testing it we are very disappointed so far. So should we trust in this or should we forget about Apple Music API?
Replies
0
Boosts
0
Views
238
Activity
Jun ’25
We can't continue with your enrollment at this time.
Dear Suman, Here is Volker, senior Advisor with Developer Support, and I am following up on your case. Thank you for your patience. For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time. You can still take advantage of great content using your Apple Account in Xcode to develop and test apps on your own device. Learn more about Xcode development. If you have any further questions or queries, please feel free to contact us. If you contact us by phone, please reference your case number 102654*******. Developer Support is available Monday to Friday, 8:00 AM through 5:00 PM (GMT+1). Kind regards, Volker Developer Support
Replies
0
Boosts
0
Views
122
Activity
Sep ’25
Enrollment Blocked: "Identity Cannot Be Confirmed" - Support Says Decision is Final
Hello, I'm hoping to find a solution for a persistent enrollment issue and would appreciate any advice from the community. For several months, I have been unable to enroll in the Apple Developer Program. The automated system rejected my application, stating my identity could not be verified. This first occurred in December 2023. I have contacted Apple Support and spoken with a Senior Advisor. I explained that I am willing to provide any documentation needed to verify my identity (passport, driver's license, etc.), but was told this was not possible. The advisor stated the decision from the automated system is final and the issue cannot be escalated or resolved. This has put my app, which is fully developed and ready for submission, on indefinite hold. Has anyone else encountered this specific "identity verification" block where support states the decision is final? Is there a known workaround, a different department to contact, or any other path to get this reviewed by a human? Thank you for any help you can provide.
Replies
0
Boosts
0
Views
269
Activity
Aug ’25
Refund?
im facing a problem where everything was working just fine the previous day then overnight I get a email saying I’m terminated for fraud when all my info is my correct information and is up to date I will say this I did have a name change, but that was like three years ago so I’m not sure what is going on or what the problem is . id really love some feedback or ideas on what I should do no
Replies
0
Boosts
0
Views
159
Activity
Jan ’26
Watchos 26 Developers Beta cause battery draining in ioswatch
I have installed WATCHOS 26 Developers Beta in my Apple Watch 6 after installation I found that the battery drains after two hours Now i can not remove 26 and go back to earlier version any ideas
Replies
0
Boosts
0
Views
174
Activity
Jun ’25
Apple Developer Program Renewal Issue
I am trying to renew my Apple Developer Program enrollment, but my order has been cancelled six times without any explanation. My setup: macOS version: 26 Tahoe Apple Developer account region: Australia Device: US-manufactured MacBook Payment method: Australian credit card What happens: Every time I attempt to renew, the order is placed but then cancelled by Apple, with no reason given. What I’ve tried: Verified payment details Confirmed account region settings Retried multiple times with the same result Question: Has anyone faced a similar issue with Apple Developer Program enrollment renewal? Could the issue be related to region mismatch (account vs. device vs. payment)? What steps should I take to resolve this, or is there a specific Apple support channel that handles these cases?
Replies
0
Boosts
0
Views
105
Activity
Oct ’25
Issue with Creating Apple Developer Enterprise Account(Security Code Error: Verification codes can’t be sent to this phone number at this time. Please try again later.)
Hi, I'm experiencing an issue while trying to create an Apple Developer account for my enterprise, as I need it to deploy our app.
Replies
0
Boosts
0
Views
164
Activity
Sep ’25
IOS 26 Beta 2 battery %1
I have an iPhone 11 phone. I installed Beta 2. I installed Beta 1. In both beta, my battery comes as 1%. And I can use the phone. As a solution, I have to go back to version 18.5. Is this problem solved in the new beta?
Replies
0
Boosts
0
Views
344
Activity
Jul ’25
Apple Developer subscription invoice - solve this already - we need to find it easy and download it
(To all readers, moderators, AI, bots, etc: please avoid telling me to search the forum! Answer here. Thank you!). No matter what I do, no matter which link or advice I follow, I can't end up at the invoice of my paid subscription. Not on screen, nor for download. Just as if it does not exist (emails doesn't count, it is just a receipt text). I sign in, I go to Orders, I enter the order number (e.g. AEM079****), I enter the SAME email where I received the confirmation email for the purchase. At the end it says either "there was a problem... blah-blah, try again" or something similar to "The order number entered is already linked to an Apple ID.". Well, that IS ME, the same email. I am really sick of this already, every time my accountant asks me for the invoice, I go to Apple hoping "let me find it this time". But Nope, never happened. And it is not onle me. Can Apple solve this years-old-issue? Please do NOT close this question until I (we) all get an advice or answer which REALLY WORKS! Thank you. In case you have the knowledge how to to do this, post the answer here, do not forward me to some 5 years old advice or workaround. If you don't know, do not "guess". Thank you. And yes, I am angry :-)
Replies
0
Boosts
1
Views
132
Activity
Nov ’25
MDM vendor CSR option not available in developer portal
Hi, Our organization is planning to build an MDM tool and for that we are in need of an MDM vendor certificate for ourselves. We have already enrolled in Apple Developer Program but still didn't see the MDM CSR option in apple developer portal. Did anyone get the CSR option in your developer portal after enrolling in Apple Developer Program? Please share the steps to enable that option in my developer portal. Or Do we need any other license for availing MDM CSR option ? Any insights on this is much appreciated. Thanks!
Replies
0
Boosts
0
Views
86
Activity
Oct ’25
Unable to renew developer program because there is no renew button
We're unable to renew our developer program with apple because there is no renew button shown to us, neither on the website, mac app nor ios app. We followed the instructions shown to us on the app connect page on how to renew it. but when where they're saying there should be a renew button, there is none or anywhere else. How are we suppose to renew? Raised this with a support ticket but haven't received any reply, case ID: 102733260138 How to get this resolved? We don't get any "phone call" option on the support page either.
Replies
0
Boosts
0
Views
92
Activity
Oct ’25
Confirmation on the Use of MDM Vendor CSR Certificates in On-Premises MDM Solutions
We are developing an MDM solution. In addition to the cloud-based version, we are also developing an on-premises version of the MDM solution for organizations such as government agencies and other entities for whom using public cloud services is difficult. In such cases, regarding the "MDM vendor CSR certificate" to be included in the on-premises package: Would it be acceptable to use a certificate owned by our company (the MDM vendor)? Or would it be necessary for the client organization to prepare a new certificate themselves?
Replies
0
Boosts
0
Views
117
Activity
Jun ’25
Relinquishing Android
I have to admit, I resisted Apple until about one year ago! I was die hard android. The main reason for the switch was the T-Mobile mobile SMS relay the deposit of the message and the timing of some SMS messages were very suspect. The relay number would keep automatically coming back. I searched been verified and never have I seen more than 10 comments about a person or a number, this was over 100!! now let me get to my point. I was hoping someone could give me a redemption code for the Copilot so I can look into my OneDrive and see how it increases security with Apple OS. I was told on some occasions that the “wheel“ user was necessary for Apple to function however it is a unix system that needs the wheel function. I don’t think Apple iOS needs the “wheel” user so I was wanting to download that Copilot for better results. thank you for any help I receive.
Replies
0
Boosts
0
Views
61
Activity
Oct ’25
iOS 26 issues
Pls does anyone know how to downgrad from iOS 26 back to 18, I also don’t have a MacBook, If theres a way to downgrade without it let me know pls and if I have to use a MacBook I’ll get a friends macbook but I need to how to downgrade and if it’s possible to downgrade
Replies
0
Boosts
0
Views
144
Activity
Jun ’25
Developer Enrolment Issue.
Hey All, Registering using DUNS number wrt to Organisation. After filling Signatory Details and Clicking on Proceed to Purchase, “an unexpected error has occurred…”. shows up. Tried contacting apple support no reply. can any one help?
Replies
0
Boosts
0
Views
45
Activity
Dec ’25
Enrollment stuck at ‘Your enrollment is being processed’ for 3 weeks (ID: 6H5P2ZBY6H)
Hello, My Apple Developer Program enrollment has been stuck at “Your enrollment is being processed” for more than three weeks. My Enrollment ID is 6H5P2ZBY6H. I would like to know why my enrollment is taking so long and if there is any additional action required from my side. Any guidance or update from Apple or community members would be greatly appreciated. Thank you.
Replies
0
Boosts
0
Views
182
Activity
Oct ’25