Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Enrollment Pending – Payment "Successful" but no charge and no access
Hi everyone, I’m reaching out to see if anyone has found a fix for a stuck Apple Developer enrollment. I recently joined my company and need to get our environment ready, but I’m hitting a wall. The Timeline: Enrolled: Monday, March 23. Confirmation: Received the "2 business days to process" email. Current Status: My profile still says "Pending." The Issues: The portal gives me an option to "Complete enrollment by purchasing," even though I already did. Although the checkout showed "Success" at the time, no charge has appeared on my bank account yet. I’ve contacted Apple Support twice with no response so far. I’ve seen others mentioning similar issues lately. Has anyone managed to bypass this "Pending" loop without double-paying? Should I just keep waiting, or is there a specific support channel that actually responds? Thanks in advance for any insights!
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Enrollment issues megathread
A lot of us seem to be having issues with Apple Developer Program enrollment. We paid, and then got stuck. I’ve been waiting 4 days without any response so far, which honestly seems mild compared to some others here. A lot of people are opening separate threads about this, and I’m sure many more are not posting at all. At some point these issues will probably get resolved, and it would be really helpful for others to know how long it actually took. So if your case was resolved, please leave a comment with how long it took and whether you did anything that helped move it forward. Common Patterns: Support is not responsive. Emails often go unanswered. My guess is they’re overwhelmed and heavily delayed. They may eventually get back to you, but don’t expect quick replies. Apple is not very active here either. I couldn’t find any reply from an Apple representative on this issue in the last two weeks. There used to be a phone number people could call, but apparently that is no longer the case. If you call regular Apple Support, they’ll usually tell you they can’t help and that there is no phone support for Developer Program. Enrolling through the website seems to take longer. From what people report, this is because Apple requires identity verification through the app, but for some reason does not make that clear on the website. “Second payment” - if your payment went through successfully, the Apple Developer site may still ask you to pay again. Don’t do it. You may end up paying twice. If you already received an invoice, do not make a second payment. If you already paid and got an invoice, don’t cancel your enrollment just to try again through the app. From what people report, that does not help. Some people report payment failures. If that happens, it may not be your fault. You can try a different payment method, but if it still fails, there’s a good chance the issue is on Apple’s side. Contact support. Some people wait for weeks without any response, so be prepared for that possibility.
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Enrollment not activated after 5 days.
Hi, I’m enrolling in the Apple Developer Program as an individual. My subscription purchase was already confirmed by email, my card was charged, and I received Apple’s invoice 5 days ago. However, my developer membership is still not activated. When I sign in on the website, it still shows “Proceed with Purchase,” and now the Apple Developer support form fails every time with: “There was a problem processing your request.” Case ID: 102852545057 Enrollment ID: Y6WK6Q84XQ Sequence: 2-8744915202 Order ID: MKX7B85M1F Has anyone had the same issue? Thank you.
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Payment charged and invoiced, but Apple Developer enrollment still shows “Proceed with Purchase”
Hi, I’m enrolling in the Apple Developer Program as an individual from Albania. I completed the purchase through the Apple Developer app on iPhone. My credit card was charged, and I already received Apple’s invoice, but my account is still not activated after 5 days. In the app, I saw a message saying a confirmation email would be sent. On the website, when I log in with the same Apple Account, it still shows “Proceed with Purchase.” I already contacted Apple Developer Support and opened a case, but I have not received a response yet. Has anyone had the same issue after payment was already charged and invoiced? Thank you.
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Waiting for Review times
I uploaded the first build of a new app, waited a week to get In Review. Then got rejected for a missing piece of metadata. I accidentally checked a box indicating I had age-related content which I don't - so I unchecked it, and replied to app review. A message came back the same day asking me to do what I just told them I did. I replied that I had already followed the required steps. Then just nothing for five days. I have no idea if my review was even progressing - with the status "Waiting for Review" and "Unresolved issues". So I had no choice but to cancel the submission and start over. Having been an iOS developer for more than ten years, App Review times have gotten completely unacceptable - to develop an application and have no idea how many weeks it's going to take to crawl through App Review only to be rejected for some trivial checkbox, and get kicked to the back of the queue.
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Paid $99 for Developer Program on March 12, accidentally cancelled — no subscription visible, no support response for 2 weeks
Hello Apple Developer Team, On March 12, 2026, I successfully enrolled in the Apple Developer Program as an individual and was charged $99.00 to my card ending in 7850. I received all confirmation emails: Order confirmation (Order Number: D009513784) Shipment notification Invoice receipt (Invoice Number: MC57312775, Sales Order: AEU5157309) The payment was fully processed — the invoice shows "Amount Due: .00" and confirms the charge. The $99.00 was also deducted from my bank account, which I can confirm via my bank statement. Shortly after, I accidentally cancelled the enrollment in my account. Since then: My developer account shows no active membership The subscription does not appear in iPhone Settings → Subscriptions The purchase is not visible on reportaproblem.apple.com, so I cannot request a refund there I have no option to renew or re-enroll on developer.apple.com The only proof of payment I have are the emails from Apple confirming the charge I contacted Apple Developer Support over 2 weeks ago — both via email and through the support website. I have received zero response. Phone support is not available in my country (Ukraine). This was my first time enrolling in the program. I would greatly appreciate either: Restoring my enrollment and activating the membership, or Processing a full refund so I can re-enroll from scratch Details: Name: Yulii Kondratiev Country: Ukraine Order Number: D009513784 Invoice Number: MC57312775 Payment date: March 12, 2026 Amount charged: $99.00 Apple ID: I'm posting from the account used for enrollment Thank you for your help.
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Individual Enrollment Pending for 48+ Hours — No Response
I purchased the Apple Developer Program (Individual) over 48 hours ago. I received the Order Acknowledgement email confirming my US$ 99 payment was processed. However, my account still shows "Purchase your membership" and I have not received any activation email or follow-up. I submitted a support request (Case ID: 30000003529740) but have not received a response. The Apple Developer app also shows "Enrollment through the Apple Developer app is not available for this Apple Account," so I enrolled via the website as directed. Could someone from the Developer Program team please review my enrollment? Thank you.
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Apple Developer Program contract already accepted
I had already accepted my Apple Developer Program License Agreement since the 20th of march 2026. But your banner stay in my business portal and say : "Le contrat de licence de l’Apple Developer Program a été mis à jour et doit être revu. Afin de pouvoir mettre à jour vos apps existantes et en soumettre de nouvelles, la personne titulaire du compte doit revoir et accepter le contrat mis à jour en se connectant à son compte." Please see if you don't have a bug and let me update my apps.
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Enrollment Still Pending After Payment - Indonesia - Case ID 30000003428051
Hi Apple Developer Support team, I enrolled in the Apple Developer Program and completed payment on March 25, 2026. My account has remained on Pending status since then (2+ days). Details: • Invoice: MC60396668 • Order: D009545594 • Case ID: 30000003428051 • Country: Indonesia I never received an enrollment confirmation/verification email, only the invoice receipt. I also accidentally submitted a second purchase today — please check for duplicate charges. Could anyone from Apple assist in resolving this? Thank you.
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Your case ID is 30000003141736 and case ID is 30000003141292
Hi, Please process a refund, as I do not wish to continue with the Apple Developer Program for this year. The subscription was automatically billed starting 20 March 2027 via my personal service provider / Maxis billing account, whereas it should have been charged to my company credit card instead. Kindly assist in resolving this matter. You may contact me or email.
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Enrollment Payment Stuck in Limbo - Web Pending, Developer App Locked Out
Hi everyone, I'm completely stuck in an enrollment loop and developer support emails have gone unanswered for a week. Hoping an Apple engineer here can flag my account to get this cleared. The Issue: I attempted to enroll in the Apple Developer Program via the web portal (from Israel). The payment went into a "pending" limbo state. It has been a week, my card was never charged, and the enrollment is just stuck. I tried the recommended workaround of finishing the enrollment via the Apple Developer App on my Mac/iPhone. The app blocks me with the error: "Enrollment through the Apple Developer app is not available for this Apple Account. Visit http://developer.apple.com/programs/enroll/." I am now caught in a loop where the web portal is frozen waiting for a ghost payment, and the app refuses to let me restart the process. I am trying to launch a SaaS application and this backend bug is completely blocking my deployment schedule. Has anyone found a way to force-cancel a pending web enrollment so I can start fresh, or is there an Apple rep here who can look into my Apple ID and clear the block?
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Urgent: Family Controls Entitlement for DeviceActivityMonitorExtension (Parent app already approved)
I am developing a productivity app called "FocusPact" using the Screen Time API (Family Controls). Current Status: The parent app bundle ID (com.hayashikento.FocusPact) has already been approved for the Family Controls (Distribution) entitlement. I have recently submitted a new request for the DeviceActivityMonitorExtension bundle ID: com.hayashikento.FocusPact.FocusPActMonitor. The Issue: Currently, the extension only works while debugging with Xcode (Development entitlement). When the device is disconnected, the intervalWillEndWarning and intervalDidEnd triggers are ignored by the system because the Extension ID lacks the Distribution entitlement. This is a critical blocker for my MVP testing phase on TestFlight, as I cannot verify the core "automatic re-blocking" logic in a real-world environment. Request: Could any Apple staff or engineers help expedite the linking of this extension ID to my existing approved entitlement? Parent App ID: com.hayashikento.FocusPact Extension ID: com.hayashikento.FocusPact.FocusPActMonitor I would greatly appreciate any guidance or assistance to resolve this so I can proceed with user testing. Thank you.
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Duplicate Payment and Enrollment Not Activated
Hello, I am currently trying to enroll in the Apple Developer Program, and I seem to have encountered an issue. I completed the enrollment process and made the payment of $99. I received a payment confirmation, but my enrollment has not been activated after 46 hours. When I checked the status, it still indicated that payment was required, so I mistakenly made a second payment. I have now received confirmation for both payments. Here are my order details: First order ID: D009543166 Second order ID: D009549194 Could you please: Confirm the status of my enrollment Help activate my Apple Developer account Advise on the duplicate payment and process a refund if applicable Thank you for your assistance. Best regards, Kobe Shust
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Week 7 of Pending Enrollment
I will keep posting this every week because I simply cannot wait anymore. 7 weeks of waiting is way too much. To me, it is absolute madness in 2026 to wait for months, especially when my passport/ID was successfully verified back in week 1 or 2. To make matters worse, I can't even call the support hotline because the phone option is unavailable and the email assistants only reply with the same automated templates. P.S. If by some miracle Apple Support reads this post or rather, this cry from the soul - and actually wants to help, I have already created two support tickets. Here are the case numbers: 20000109972460 20000109363371
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Enrollment Pending – Payment "Successful" but no charge and no access
Hi everyone, I’m reaching out to see if anyone has found a fix for a stuck Apple Developer enrollment. I recently joined my company and need to get our environment ready, but I’m hitting a wall. The Timeline: Enrolled: Monday, March 23. Confirmation: Received the "2 business days to process" email. Current Status: My profile still says "Pending." The Issues: The portal gives me an option to "Complete enrollment by purchasing," even though I already did. Although the checkout showed "Success" at the time, no charge has appeared on my bank account yet. I’ve contacted Apple Support twice with no response so far. I’ve seen others mentioning similar issues lately. Has anyone managed to bypass this "Pending" loop without double-paying? Should I just keep waiting, or is there a specific support channel that actually responds? Thanks in advance for any insights!
Replies
2
Boosts
1
Views
129
Activity
3d
Enrollment issues megathread
A lot of us seem to be having issues with Apple Developer Program enrollment. We paid, and then got stuck. I’ve been waiting 4 days without any response so far, which honestly seems mild compared to some others here. A lot of people are opening separate threads about this, and I’m sure many more are not posting at all. At some point these issues will probably get resolved, and it would be really helpful for others to know how long it actually took. So if your case was resolved, please leave a comment with how long it took and whether you did anything that helped move it forward. Common Patterns: Support is not responsive. Emails often go unanswered. My guess is they’re overwhelmed and heavily delayed. They may eventually get back to you, but don’t expect quick replies. Apple is not very active here either. I couldn’t find any reply from an Apple representative on this issue in the last two weeks. There used to be a phone number people could call, but apparently that is no longer the case. If you call regular Apple Support, they’ll usually tell you they can’t help and that there is no phone support for Developer Program. Enrolling through the website seems to take longer. From what people report, this is because Apple requires identity verification through the app, but for some reason does not make that clear on the website. “Second payment” - if your payment went through successfully, the Apple Developer site may still ask you to pay again. Don’t do it. You may end up paying twice. If you already received an invoice, do not make a second payment. If you already paid and got an invoice, don’t cancel your enrollment just to try again through the app. From what people report, that does not help. Some people report payment failures. If that happens, it may not be your fault. You can try a different payment method, but if it still fails, there’s a good chance the issue is on Apple’s side. Contact support. Some people wait for weeks without any response, so be prepared for that possibility.
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0
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0
Views
76
Activity
3d
Enrollment not activated after 5 days.
Hi, I’m enrolling in the Apple Developer Program as an individual. My subscription purchase was already confirmed by email, my card was charged, and I received Apple’s invoice 5 days ago. However, my developer membership is still not activated. When I sign in on the website, it still shows “Proceed with Purchase,” and now the Apple Developer support form fails every time with: “There was a problem processing your request.” Case ID: 102852545057 Enrollment ID: Y6WK6Q84XQ Sequence: 2-8744915202 Order ID: MKX7B85M1F Has anyone had the same issue? Thank you.
Replies
1
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0
Views
64
Activity
3d
Payment charged and invoiced, but Apple Developer enrollment still shows “Proceed with Purchase”
Hi, I’m enrolling in the Apple Developer Program as an individual from Albania. I completed the purchase through the Apple Developer app on iPhone. My credit card was charged, and I already received Apple’s invoice, but my account is still not activated after 5 days. In the app, I saw a message saying a confirmation email would be sent. On the website, when I log in with the same Apple Account, it still shows “Proceed with Purchase.” I already contacted Apple Developer Support and opened a case, but I have not received a response yet. Has anyone had the same issue after payment was already charged and invoiced? Thank you.
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3
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0
Views
82
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Developer Program Enrollment - Stuck
I bought the developer program 2 weeks ago, have been charged, and still am pending and have not been accepted, or heard anything back. I have submitted 2 tickets, haven't heard anything either, as well as called and was told there's nothing I can do. Any tips for next steps? Or anything else I can do?
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2
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158
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Apple developer membership still pending after payment
The Apple Developer membership status remains pending even after completing the payment through a web purchase. This appears to be a common issue reported across various forums. I would appreciate assistance or help in resolving it promptly. Thank you.
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0
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19
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Waiting for Review times
I uploaded the first build of a new app, waited a week to get In Review. Then got rejected for a missing piece of metadata. I accidentally checked a box indicating I had age-related content which I don't - so I unchecked it, and replied to app review. A message came back the same day asking me to do what I just told them I did. I replied that I had already followed the required steps. Then just nothing for five days. I have no idea if my review was even progressing - with the status "Waiting for Review" and "Unresolved issues". So I had no choice but to cancel the submission and start over. Having been an iOS developer for more than ten years, App Review times have gotten completely unacceptable - to develop an application and have no idea how many weeks it's going to take to crawl through App Review only to be rejected for some trivial checkbox, and get kicked to the back of the queue.
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0
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24
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Paid $99 for Developer Program on March 12, accidentally cancelled — no subscription visible, no support response for 2 weeks
Hello Apple Developer Team, On March 12, 2026, I successfully enrolled in the Apple Developer Program as an individual and was charged $99.00 to my card ending in 7850. I received all confirmation emails: Order confirmation (Order Number: D009513784) Shipment notification Invoice receipt (Invoice Number: MC57312775, Sales Order: AEU5157309) The payment was fully processed — the invoice shows "Amount Due: .00" and confirms the charge. The $99.00 was also deducted from my bank account, which I can confirm via my bank statement. Shortly after, I accidentally cancelled the enrollment in my account. Since then: My developer account shows no active membership The subscription does not appear in iPhone Settings → Subscriptions The purchase is not visible on reportaproblem.apple.com, so I cannot request a refund there I have no option to renew or re-enroll on developer.apple.com The only proof of payment I have are the emails from Apple confirming the charge I contacted Apple Developer Support over 2 weeks ago — both via email and through the support website. I have received zero response. Phone support is not available in my country (Ukraine). This was my first time enrolling in the program. I would greatly appreciate either: Restoring my enrollment and activating the membership, or Processing a full refund so I can re-enroll from scratch Details: Name: Yulii Kondratiev Country: Ukraine Order Number: D009513784 Invoice Number: MC57312775 Payment date: March 12, 2026 Amount charged: $99.00 Apple ID: I'm posting from the account used for enrollment Thank you for your help.
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70
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The requested app is not available or doesn't exist.
Please help! Apple Support Support is MIA Every app that I have in TestFlight returns with this message, I have attempted to contact developer account support that they have not returned any messages. It’s been over a week. “The requested app is not available or doesn't exist”
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0
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18
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Individual Enrollment Pending for 48+ Hours — No Response
I purchased the Apple Developer Program (Individual) over 48 hours ago. I received the Order Acknowledgement email confirming my US$ 99 payment was processed. However, my account still shows "Purchase your membership" and I have not received any activation email or follow-up. I submitted a support request (Case ID: 30000003529740) but have not received a response. The Apple Developer app also shows "Enrollment through the Apple Developer app is not available for this Apple Account," so I enrolled via the website as directed. Could someone from the Developer Program team please review my enrollment? Thank you.
Replies
0
Boosts
0
Views
29
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Apple Developer Program contract already accepted
I had already accepted my Apple Developer Program License Agreement since the 20th of march 2026. But your banner stay in my business portal and say : "Le contrat de licence de l’Apple Developer Program a été mis à jour et doit être revu. Afin de pouvoir mettre à jour vos apps existantes et en soumettre de nouvelles, la personne titulaire du compte doit revoir et accepter le contrat mis à jour en se connectant à son compte." Please see if you don't have a bug and let me update my apps.
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1
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1
Views
59
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Enrollment Still Pending After Payment - Indonesia - Case ID 30000003428051
Hi Apple Developer Support team, I enrolled in the Apple Developer Program and completed payment on March 25, 2026. My account has remained on Pending status since then (2+ days). Details: • Invoice: MC60396668 • Order: D009545594 • Case ID: 30000003428051 • Country: Indonesia I never received an enrollment confirmation/verification email, only the invoice receipt. I also accidentally submitted a second purchase today — please check for duplicate charges. Could anyone from Apple assist in resolving this? Thank you.
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0
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0
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22
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stuck on apple's developers enrollment, without any answer for 10 days
stuck on apple's developers enrollment, without any answer for 10 days, i sent after that 3 support emails, again with no answer there is no available phone number on the site, please help
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4
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117
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Our migration process was recently closed
regarding Enrollment ID 5UU6P6TKR6 (Case Number 102837952198). Our migration process was recently closed because a Developer Support Senior Advisor falsely claimed that our company website was inaccessible. The website is fully operational. We urgently request that you reopen our migration process to resolve this error.
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18
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Your case ID is 30000003141736 and case ID is 30000003141292
Hi, Please process a refund, as I do not wish to continue with the Apple Developer Program for this year. The subscription was automatically billed starting 20 March 2027 via my personal service provider / Maxis billing account, whereas it should have been charged to my company credit card instead. Kindly assist in resolving this matter. You may contact me or email.
Replies
0
Boosts
0
Views
24
Activity
4d
Enrollment Payment Stuck in Limbo - Web Pending, Developer App Locked Out
Hi everyone, I'm completely stuck in an enrollment loop and developer support emails have gone unanswered for a week. Hoping an Apple engineer here can flag my account to get this cleared. The Issue: I attempted to enroll in the Apple Developer Program via the web portal (from Israel). The payment went into a "pending" limbo state. It has been a week, my card was never charged, and the enrollment is just stuck. I tried the recommended workaround of finishing the enrollment via the Apple Developer App on my Mac/iPhone. The app blocks me with the error: "Enrollment through the Apple Developer app is not available for this Apple Account. Visit http://developer.apple.com/programs/enroll/." I am now caught in a loop where the web portal is frozen waiting for a ghost payment, and the app refuses to let me restart the process. I am trying to launch a SaaS application and this backend bug is completely blocking my deployment schedule. Has anyone found a way to force-cancel a pending web enrollment so I can start fresh, or is there an Apple rep here who can look into my Apple ID and clear the block?
Replies
0
Boosts
0
Views
19
Activity
4d
Urgent: Family Controls Entitlement for DeviceActivityMonitorExtension (Parent app already approved)
I am developing a productivity app called "FocusPact" using the Screen Time API (Family Controls). Current Status: The parent app bundle ID (com.hayashikento.FocusPact) has already been approved for the Family Controls (Distribution) entitlement. I have recently submitted a new request for the DeviceActivityMonitorExtension bundle ID: com.hayashikento.FocusPact.FocusPActMonitor. The Issue: Currently, the extension only works while debugging with Xcode (Development entitlement). When the device is disconnected, the intervalWillEndWarning and intervalDidEnd triggers are ignored by the system because the Extension ID lacks the Distribution entitlement. This is a critical blocker for my MVP testing phase on TestFlight, as I cannot verify the core "automatic re-blocking" logic in a real-world environment. Request: Could any Apple staff or engineers help expedite the linking of this extension ID to my existing approved entitlement? Parent App ID: com.hayashikento.FocusPact Extension ID: com.hayashikento.FocusPact.FocusPActMonitor I would greatly appreciate any guidance or assistance to resolve this so I can proceed with user testing. Thank you.
Replies
0
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0
Views
26
Activity
5d
Duplicate Payment and Enrollment Not Activated
Hello, I am currently trying to enroll in the Apple Developer Program, and I seem to have encountered an issue. I completed the enrollment process and made the payment of $99. I received a payment confirmation, but my enrollment has not been activated after 46 hours. When I checked the status, it still indicated that payment was required, so I mistakenly made a second payment. I have now received confirmation for both payments. Here are my order details: First order ID: D009543166 Second order ID: D009549194 Could you please: Confirm the status of my enrollment Help activate my Apple Developer account Advise on the duplicate payment and process a refund if applicable Thank you for your assistance. Best regards, Kobe Shust
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0
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0
Views
56
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Enrollment frustration
"Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." I have an open ticket with Apple Support, but getting a reply from 'Bernardo' is taking forever. Anybody else in the same situation?
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4
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1
Views
167
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Week 7 of Pending Enrollment
I will keep posting this every week because I simply cannot wait anymore. 7 weeks of waiting is way too much. To me, it is absolute madness in 2026 to wait for months, especially when my passport/ID was successfully verified back in week 1 or 2. To make matters worse, I can't even call the support hotline because the phone option is unavailable and the email assistants only reply with the same automated templates. P.S. If by some miracle Apple Support reads this post or rather, this cry from the soul - and actually wants to help, I have already created two support tickets. Here are the case numbers: 20000109972460 20000109363371
Replies
1
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0
Views
70
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