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App Store search autocorrects exact app name to a different word — 8 months unresolved
I'm posting here after 8 months of back-and-forth with Developer Support (case 102685152651) because I've exhausted that channel and need to know if others have experienced this or if any Apple engineers can advise. The issue: When a user types Dabah — the exact name of my app — the App Store autocorrects/redirects to Sabah. My app does not appear in those results. It only appears when the user searches Dabah recipes. This means users who know the app by name cannot find it unless they add a secondary keyword. What makes this clearly a system-level bug, not a ranking issue: The same behavior occurs inside Apple's own Developer Marketing Tools portal. Searching Dabah returns only Sabah-related apps. Searching Dabah recipes finds my app immediately. This is not a user-facing algorithm issue — it's happening in an internal Apple tool. Dabah is a unique, uncommon word with no major competing apps. There is no legitimate reason an exact-name search should be overridden. The app has been
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Reply to Does using HIDVirtualDevice rule out Mac App Store distribution?
In short: create a virtual device with the HID descriptor of a FIDO device, receive data from browsers, etc., through the system with the HIDVirtualDeviceDelegate class, repackage these and communicate over BLE, receive an answer, repackage back to USB HID packets, and send back to the system with dispatchInputReport. Please add these details to your bug, as a big part of what matters here are the details of exactly what kind of device you're trying to present to the system. This might be something Apple does not approve of, and that would be acceptable, but the rejection we got didn't seem to fit that sort of issue. So, what triggers the rejection here is that the Accessibility authorization you're getting is extremely powerful. In particular, it also controls access to CGEventTap and the AXAccessibility API. Between those two APIs, your app has the ability to modify all interface event activity, as well as access to the Accessibility API that exposes the interface to assistive apps like screen read
Topic: App & System Services SubTopic: Drivers Tags:
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My VPN client has troubles being uploaded.
Hello Apple Developer commuinty! We have been developing a VPN client app with unique protocol for quite a while, and now it have come to publishing it in App Store/Google play. I know that publishing a VPN service requires organization(which i cant register because of my life situation), that why i have choosen to make a client. User is NOT necessarily required to use official hosting, theres an option of importing external key. App itself, doesnt contain any hardcoded server credentials and such, but it does have option to get free config from website by click. For some reason, my app review have not gone well. Apple have claimed my app have violated Guidelines 4.3(a) and 5.4. In all of my respect for App Review Team, but claim on Guideline 4.3(a) - Spam is completely ridiculous! App was completely written from the ground, not only including protocol, but the design itself. The MONOGON style, is unique application style which no other app on app store have seen(featuring dotted ASCII style
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Reply to App Store description for iCloud
I'm not in the App Store team, I'm just looking at the documentation myself: https://developer.apple.com/app-store/product-page/ If you have question about that process I recommend that you sign up for a session with App Review during the weekly Meet with Apple event. Sign in with your Developer ID and select Request a one-on-one App Review consultation. A member of the App Review team will help you with your questions regarding the review process and the App Review Guidelines. https://developer.apple.com/events/view/upcoming-events Albert
  Worldwide Developer Relations.
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Reply to App Store description for iCloud
Thanks for the post. Why are you not allowed to mention any product name on your description? I reviewed this https://developer.apple.com/app-store/product-page/ Apple’s Trademark Guidelines: https://www.apple.com/legal/intellectual-property/guidelinesfor3rdparties.html Can you explain a little bit more about that limitation? Albert  WWDR
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Apple Developer enrollment taking 6+ weeks
Hi everyone, I'm at the six-week mark of my Apple Developer Program enrollment and feeling pretty stuck. I wanted to post here to see if anyone else has been through something similar — and, hopefully, to get some guidance on what to do next. Six weeks since I submitted my enrollment application. Zero email updates from Apple at any point during this time — no acknowledgment, no status change, nothing. I called Apple Developer support about two weeks ago. The representative told me that additional documents had been requested and submitted on my behalf. That was promising — but since then, complete silence. I have heard nothing further in the two weeks since that call. I understand there can be legitimate delays, especially for organizations or businesses going through identity verification. But six weeks without any proactive communication feels excessive, and it's making it difficult to plan any development work or App Store submissions. Has anyone else experienced a timeline like
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Reply to Does using HIDVirtualDevice rule out Mac App Store distribution?
Context for what we're trying to do: Apple has not implemented FIDO2 support over BLE, so we decided to try and make our own, following the framework we did for Linux. In short: create a virtual device with the HID descriptor of a FIDO device, receive data from browsers, etc., through the system with the HIDVirtualDeviceDelegate class, repackage these and communicate over BLE, receive an answer, repackage back to USB HID packets, and send back to the system with dispatchInputReport. Since this communication goes back and forth, we need to be able to both receive and post events. I assume this is how the PassKeez project I mentioned in the initial post could use it as well. This might be something Apple does not approve of, and that would be acceptable, but the rejection we got didn't seem to fit that sort of issue.
Topic: App & System Services SubTopic: Drivers Tags:
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Reply to watchOS VoIP App: Incoming Calls?
Thank you for your post, I was very interested on your post as you are using a regular APNs alert notification for a VoIP calls I’m sure it does introduces delays and requires the user to tap a notification before the app can even begin setting up the call or you sending those notifications with the voice? Since watchOS 9, I believe that CallKit and PushKit support directly for Apple Watch. You can now build an experience that perfectly mimics native FaceTime or Phone calls, where the watch rings immediately with a full-screen incoming call UI. I believe your post talked about callkit. I’m more interested in how are you using that framework. https://developer.apple.com/documentation/callkit/voip-calling-with-callkit There is a WWDC 2016 talking about that platform https://developer.apple.com/videos/play/wwdc2016/230/ There are many watchOS experts here, so if you get into any troubles using that framework, they'll be able to help you better. Albert
  Worldwide Developer Relations.
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Help: Wrong Apple Developer Program Choice While Enrollment Is Processing
Hi everyone, I’m looking for advice regarding an Apple Developer Program enrollment issue. I recently submitted an enrollment request, which is currently still “processing.” However, I realized afterward that I selected the wrong enrollment option for my intended use (internal distribution). I have not completed the payment yet, and I’ve already contacted Apple Developer Support requesting to update or cancel the enrollment so I can choose the correct program but I haven’t received a response yet. Has anyone experienced something similar? Can Apple modify the enrollment before payment? Or is it better to just wait and let it expire, then reapply? Any guidance or shared experiences would be really helpful. Thanks in advance!
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Reply to Notarization stuck in “In Progress” for all submissions since April 4th
antho2305, I discussed your case with the notary team and the conclusion is that: While there were some transient issues caused by oddities at our end… This all falls into the category of the notary service ‘learning’ how to recognise your submissions. Your submissions should be flowing normally now, but if you continue to have problems please reply here with the details and I can take another look. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = eskimo + 1 + @ + apple.com
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App Store search autocorrects exact app name to a different word — 8 months unresolved
I'm posting here after 8 months of back-and-forth with Developer Support (case 102685152651) because I've exhausted that channel and need to know if others have experienced this or if any Apple engineers can advise. The issue: When a user types Dabah — the exact name of my app — the App Store autocorrects/redirects to Sabah. My app does not appear in those results. It only appears when the user searches Dabah recipes. This means users who know the app by name cannot find it unless they add a secondary keyword. What makes this clearly a system-level bug, not a ranking issue: The same behavior occurs inside Apple's own Developer Marketing Tools portal. Searching Dabah returns only Sabah-related apps. Searching Dabah recipes finds my app immediately. This is not a user-facing algorithm issue — it's happening in an internal Apple tool. Dabah is a unique, uncommon word with no major competing apps. There is no legitimate reason an exact-name search should be overridden. The app has been
Replies
0
Boosts
0
Views
25
Activity
2d
Reply to Does using HIDVirtualDevice rule out Mac App Store distribution?
In short: create a virtual device with the HID descriptor of a FIDO device, receive data from browsers, etc., through the system with the HIDVirtualDeviceDelegate class, repackage these and communicate over BLE, receive an answer, repackage back to USB HID packets, and send back to the system with dispatchInputReport. Please add these details to your bug, as a big part of what matters here are the details of exactly what kind of device you're trying to present to the system. This might be something Apple does not approve of, and that would be acceptable, but the rejection we got didn't seem to fit that sort of issue. So, what triggers the rejection here is that the Accessibility authorization you're getting is extremely powerful. In particular, it also controls access to CGEventTap and the AXAccessibility API. Between those two APIs, your app has the ability to modify all interface event activity, as well as access to the Accessibility API that exposes the interface to assistive apps like screen read
Topic: App & System Services SubTopic: Drivers Tags:
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Update membership details
I can't seem to find any way to update my now legacy details since moving country. My general apple account has changed just fine but my developer account still shows as UK and no way to update. Any ideas?
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1
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44
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My VPN client has troubles being uploaded.
Hello Apple Developer commuinty! We have been developing a VPN client app with unique protocol for quite a while, and now it have come to publishing it in App Store/Google play. I know that publishing a VPN service requires organization(which i cant register because of my life situation), that why i have choosen to make a client. User is NOT necessarily required to use official hosting, theres an option of importing external key. App itself, doesnt contain any hardcoded server credentials and such, but it does have option to get free config from website by click. For some reason, my app review have not gone well. Apple have claimed my app have violated Guidelines 4.3(a) and 5.4. In all of my respect for App Review Team, but claim on Guideline 4.3(a) - Spam is completely ridiculous! App was completely written from the ground, not only including protocol, but the design itself. The MONOGON style, is unique application style which no other app on app store have seen(featuring dotted ASCII style
Replies
1
Boosts
0
Views
47
Activity
3d
Reply to App Store description for iCloud
I'm not in the App Store team, I'm just looking at the documentation myself: https://developer.apple.com/app-store/product-page/ If you have question about that process I recommend that you sign up for a session with App Review during the weekly Meet with Apple event. Sign in with your Developer ID and select Request a one-on-one App Review consultation. A member of the App Review team will help you with your questions regarding the review process and the App Review Guidelines. https://developer.apple.com/events/view/upcoming-events Albert
  Worldwide Developer Relations.
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Reply to App Store description for iCloud
It was my understanding that we weren't allowed to mention any Apple Copyrighted services in our app descriptions (I got reminded of that a few years ago).
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Reply to App Store description for iCloud
Thanks for the post. Why are you not allowed to mention any product name on your description? I reviewed this https://developer.apple.com/app-store/product-page/ Apple’s Trademark Guidelines: https://www.apple.com/legal/intellectual-property/guidelinesfor3rdparties.html Can you explain a little bit more about that limitation? Albert  WWDR
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Views
Activity
3d
Apple Developer enrollment taking 6+ weeks
Hi everyone, I'm at the six-week mark of my Apple Developer Program enrollment and feeling pretty stuck. I wanted to post here to see if anyone else has been through something similar — and, hopefully, to get some guidance on what to do next. Six weeks since I submitted my enrollment application. Zero email updates from Apple at any point during this time — no acknowledgment, no status change, nothing. I called Apple Developer support about two weeks ago. The representative told me that additional documents had been requested and submitted on my behalf. That was promising — but since then, complete silence. I have heard nothing further in the two weeks since that call. I understand there can be legitimate delays, especially for organizations or businesses going through identity verification. But six weeks without any proactive communication feels excessive, and it's making it difficult to plan any development work or App Store submissions. Has anyone else experienced a timeline like
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0
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0
Views
25
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App Store description for iCloud
Hi, A few of my apps will be able to sync with iCloud. So I do realize that we're not allowed to mention any Apple-related names in our app descriptions. Looking for ideas on how to state that the app works with iCloud without saying iCloud. Thanks, Dan Uff
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3
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50
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Reply to Does using HIDVirtualDevice rule out Mac App Store distribution?
Context for what we're trying to do: Apple has not implemented FIDO2 support over BLE, so we decided to try and make our own, following the framework we did for Linux. In short: create a virtual device with the HID descriptor of a FIDO device, receive data from browsers, etc., through the system with the HIDVirtualDeviceDelegate class, repackage these and communicate over BLE, receive an answer, repackage back to USB HID packets, and send back to the system with dispatchInputReport. Since this communication goes back and forth, we need to be able to both receive and post events. I assume this is how the PassKeez project I mentioned in the initial post could use it as well. This might be something Apple does not approve of, and that would be acceptable, but the rejection we got didn't seem to fit that sort of issue.
Topic: App & System Services SubTopic: Drivers Tags:
Replies
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Views
Activity
3d
Reply to watchOS VoIP App: Incoming Calls?
Thank you for your post, I was very interested on your post as you are using a regular APNs alert notification for a VoIP calls I’m sure it does introduces delays and requires the user to tap a notification before the app can even begin setting up the call or you sending those notifications with the voice? Since watchOS 9, I believe that CallKit and PushKit support directly for Apple Watch. You can now build an experience that perfectly mimics native FaceTime or Phone calls, where the watch rings immediately with a full-screen incoming call UI. I believe your post talked about callkit. I’m more interested in how are you using that framework. https://developer.apple.com/documentation/callkit/voip-calling-with-callkit There is a WWDC 2016 talking about that platform https://developer.apple.com/videos/play/wwdc2016/230/ There are many watchOS experts here, so if you get into any troubles using that framework, they'll be able to help you better. Albert
  Worldwide Developer Relations.
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Views
Activity
3d
Help: Wrong Apple Developer Program Choice While Enrollment Is Processing
Hi everyone, I’m looking for advice regarding an Apple Developer Program enrollment issue. I recently submitted an enrollment request, which is currently still “processing.” However, I realized afterward that I selected the wrong enrollment option for my intended use (internal distribution). I have not completed the payment yet, and I’ve already contacted Apple Developer Support requesting to update or cancel the enrollment so I can choose the correct program but I haven’t received a response yet. Has anyone experienced something similar? Can Apple modify the enrollment before payment? Or is it better to just wait and let it expire, then reapply? Any guidance or shared experiences would be really helpful. Thanks in advance!
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26
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Reply to Does Review team have a right to demand video?
Here's the video I initially shared with them. It's recorded via Apple Watch > iPhone screen sharing. And they believe this is a simulator, lol https://youtu.be/izXpnEZCCp4
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Reply to Xcode now hangs; SDKs are "status unavailable"
My Mac Mini crashed and restarted, and the SDKs are all broken again. I am going to have to spend another hour with SIP etc to get this working. Can Apple acknowledge this is a real issue they are working on resolving please? It's an intolerable situation.
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Reply to Notarization stuck in “In Progress” for all submissions since April 4th
antho2305, I discussed your case with the notary team and the conclusion is that: While there were some transient issues caused by oddities at our end… This all falls into the category of the notary service ‘learning’ how to recognise your submissions. Your submissions should be flowing normally now, but if you continue to have problems please reply here with the details and I can take another look. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = eskimo + 1 + @ + apple.com
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