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“Account Locked”

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Reply to How can I use my sandbox account to test in-app purchases?
Hello - Please review this documentation with details for Sandbox testing in a TestFlight build of your app: https://developer.apple.com/documentation/storekit/testing-in-app-purchases-with-sandbox#Sign-in-to-your-Sandbox-Apple-Account-for-a-TestFlight-app Related documentation to review: Overview of testing in Sandbox Enabling developer mode on a device Testing at all stages of development with Xcode and the sandbox Testing subscriptions and in-app purchases in TestFlight Please let us know if you have any additional questions or need further assistance. Thank you.
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False Positive "Shared Device" Flag blocking Enrolment (Case 102822291300)
Dear All, I am writing to report what appears to be a bug in the Apple Developer App’s enrollment verification system that is incorrectly flagging personal hardware. Problem Statement: I am unable to complete enrollment for the Apple Developer Program. On the Personal Information or Identity Verification stage, the app displays: Contact Us to Continue. There may be an issue with your account that needs to be resolved... Hardware History: Device: iPhone 14 (iOS latest) The device was previously owned by a family member who never enrolled in the Developer Program. The device was factory reset/wiped before my account was added. Despite this, Support (Case 102822291300) states the device is flagged as a shared device and refuses to proceed with identity verification. The Impasse: Support has indicated they cannot provide further assistance. However, as an individual developer, this is my primary device. If the system is flagging a reset device as shared when there is no history of developer use,
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Apple Developer Account Enrolment failure (Case 102822291300)
I get the message on my iphone 14 as below. Contact Us to Continue There may be an issue with your account that needs to be resolved before you can continue. Please contact support. I raised the case no. 102822291300 to apple support and they replied to my email they can assist in identity verification and I cannot use developer account. It is very sad to see there is no support from apple to be able to resolve the issue. Their tool flagging the issue seems to have bugs and support team has expressed their inability to provide resolution. Can anyone support how this issue can be fixed? Thanks a lot for your support in advance. Kind Regards, Pradeep
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Reply to Apple Developer Enrollment
I also have same issue on the iphone 14, which I bought from my brother. Iphone 14 was reset and then i logged in with my apple account and when trying to do apple developer account enrolment, i get this error. I reached out to Apple support team and they simply say, that I cannot enrol using my apple account on this device. Is anyone aware of this issue and its resolution.
4w
Apple Developer program payment failed
Hi, I tried paying for apple developer program. It keeps saying authorization failed. I tried 3 different credit cards. My visa and mastercard and 1 debit card and it still fails. I called my bank and there seems to be no issue on their side. I am able to pay apps and subscriptions on my credit enrolled in my account but it is failing in apple development program. I hope anyone can help. I need to enroll in app development program as soon as possible. I tried emailing support twice already still no response :( Thank you
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Reply to Any FSKit sample available from Apple?
[quote='878184022, peterho, /thread/817501?answerId=878184022#878184022, /profile/peterho'] And a kernel extension certificate is used to sign the passthrough file system extension. [/quote] I’m not sure how you came to that conclusion. There is such a thing as a KEXT-enabled code-signing identity [1], but that’s irrelevant to this discussion. [quote='878184022, peterho, /thread/817501?answerId=878184022#878184022, /profile/peterho'] Does it need to be signed? [/quote] Yes. FSKit modules must be signed with the com.apple.developer.fskit.fsmodule entitlement. That’s a restricted entitlement, which means it must be authorised by a provisioning profile [2] [3]. To create that profile, you’ll need to be a member of a paid team. Based on our records it looks like you are a member of a paid team. Given that, you should be able to get this working as follows: Sign into with your Apple Account in Xcode > Apple Accounts. In the sample code project, for each target, go to the Signing & Capabili
Topic: App & System Services SubTopic: Core OS Tags:
4w
Reply to FileManager.replaceItemAt(_:withItemAt:) fails sporadically on ubiquitous items
Thanks again! I think very fast actually understates how significant the performance difference is. Ha, true. In practice it seems “instant”, to the extent that on APFS, updating huge zip files is not much slower than in-place saving into a package. I don't know if anyone has ever shipped a solution that worked like this, but... it might be worth thinking about using DiskImages as a file format. Interesting! Although cross-platform compatibility might be an issue here. The replaceItem(at:...) documentation actually answers this… Sorry, I should have been more clear, although thinking about it I have been tying myself up in knots and the solution was indeed here all along. I was referring to the circumstances we were discussing before, where we don’t want to do the temp work on the same volume as the destination because the destination volume is slow. In other words, we have deliberately created the temp folder for updating our file on another volume (e.g. one that supports APFS), because the one created using
Topic: App & System Services SubTopic: Core OS Tags:
4w
Apple Developer Program – Charged but account not active
Hello, I am in Nigeria and I am having a problem with my Apple Developer Program enrollment. I enrolled through the Apple Developer app and was charged, but when I tried to log in on the web it asked me to make the payment again. Now the Developer app shows this message: “Enrollment through the Apple Developer app is not available for this Apple Account. Visit developer.apple.com/programs/enroll/.” My account is not active even though I have already been charged. Has anyone experienced this issue or knows how it can be resolved? My Enrollment ID is 9VP8HU4KC5. Thank you.
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Apple Developer Account Stuck in Individual to Organization Migration
Hello, My Apple Developer account is currently stuck in an Individual to Organization migration state. The organization verification was declined earlier, but the migration flag is still active on my account. Because of this, my membership benefits are temporarily disabled and I cannot submit new app builds for review. I already contacted Apple Developer Program Support and opened a case. Case ID: 102826815891 However, I have not received a response yet and my account is still locked in the migration state. Has anyone experienced this issue before or know how it can be resolved? Thank you.
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How can I use my sandbox account to test in-app purchases?
I have created and verified a new sandbox account in Users and Access. Now I want to test my in-app purchases with this account on my iPad Air in my iOS game. I have already uploaded a build to TestFlight. Then I have downloaded and installed my game from TestFlight on my iPad Air. How can I login on my iPad Air with my new sandbox account to test my in-app purchases in my game?
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Reply to Clarification on concurrency guarantees for shared data between App and Widget extensions
Your questions are quite hard to read. See Quinn’s Top Ten DevForums Tips for advice on how to improve this going forward. Also, you asked questions about four very different technologies: User defaults, Core Data, the file system, and widgets. I have a good handle on the first and the third. I can offer some general advice about the second but, if you want more then you should start a follow-up thread in App & System Services > iCloud & Data with the Core Data tag. Similarly for the fourth, but with the App & System Services > Widgets & Live Activities subtopic. With that out of the way, let’s look at your questions. User defaults has a last-write-wins synchronisation policy, with the caveat that the definition of “last” is last change to hit the daemon that manages this stuff. The answers to your question fall out of that policy: [quote='817725021, gabrielsoria, /thread/817725, /profile/gabrielsoria'] If multiple processes (app + multiple widget instances) read and write the same share
4w
Apple Developer Program — Payment Charged But Enrollment Still Pending (5 Days)
I purchased the Apple Developer Program as an individual on March 1, 2026. My card was successfully charged C$119 + C$15 tax. Order number: W158933275. It has now been 4+ days (well past the stated 48-hour processing time) and my account at developer.apple.com/account still shows Purchase your membership. I have not received any activation email or follow-up. I opened support case 102835143414 but have not received a response yet. Could an Apple team member please look into my account and help activate my membership? This is blocking my app development. Thank you.
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Reply to LaunchAgent (Mac) as peripheral doesn't show a pairing request.
Hi @pnelson, this is Argun, Quinn's Bluetooth colleague (while I don't have a transceiver in my head, it is not for lack of trying) I have been discussing your issue with the Bluetooth team, and while we are not dismissing the possibility of a bug, it is possible that the pairing process in different app contexts are behaving differently. Except we are not able to understand what exactly the conditions are when your app works, and when it doesn't, and when it gets the one error, and when it gets the other. There are also other conditions that might effect the issue, like whether both the Mac and the phone are logged in to the same iCloud account or not (changes pairing details) To that end, we would like some more info with a sample app, and exact repro steps, and some logs. So, first please go to https://developer.apple.com/bug-reporting/profiles-and-logs/ and follow the instructions for Bluetooth for macOS and iOS to install a logging profile on each of your devices. Then, once the logging profile
4w
Cannot finish account setup
Hello, Our Apple Developer Program membership is active and renewed until 2027, and the updated terms and conditions were accepted a few days ago by the account holder. However, in App Store Connect we are still seeing the following messages: Your Apple Developer Program subscription has expired. Your apps won't be available on the App Store until you renew it. To renew the subscription, the account holder must go to the Membership section of their account on the Apple Developer website. The Apple Developer Program license agreement has been updated and needs to be reviewed. To update your apps and submit new apps, the account holder must log in to their account, review the updated agreement, and accept it. Both actions appear to have already been completed, but the warnings are still displayed in App Store Connect. Has anyone experienced a similar issue? Is there any known delay for the system to reflect the updated membership status, or any additional step that w
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Reply to How can I use my sandbox account to test in-app purchases?
Hello - Please review this documentation with details for Sandbox testing in a TestFlight build of your app: https://developer.apple.com/documentation/storekit/testing-in-app-purchases-with-sandbox#Sign-in-to-your-Sandbox-Apple-Account-for-a-TestFlight-app Related documentation to review: Overview of testing in Sandbox Enabling developer mode on a device Testing at all stages of development with Xcode and the sandbox Testing subscriptions and in-app purchases in TestFlight Please let us know if you have any additional questions or need further assistance. Thank you.
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4w
False Positive "Shared Device" Flag blocking Enrolment (Case 102822291300)
Dear All, I am writing to report what appears to be a bug in the Apple Developer App’s enrollment verification system that is incorrectly flagging personal hardware. Problem Statement: I am unable to complete enrollment for the Apple Developer Program. On the Personal Information or Identity Verification stage, the app displays: Contact Us to Continue. There may be an issue with your account that needs to be resolved... Hardware History: Device: iPhone 14 (iOS latest) The device was previously owned by a family member who never enrolled in the Developer Program. The device was factory reset/wiped before my account was added. Despite this, Support (Case 102822291300) states the device is flagged as a shared device and refuses to proceed with identity verification. The Impasse: Support has indicated they cannot provide further assistance. However, as an individual developer, this is my primary device. If the system is flagging a reset device as shared when there is no history of developer use,
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0
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0
Views
39
Activity
4w
Apple Developer Account Enrolment failure (Case 102822291300)
I get the message on my iphone 14 as below. Contact Us to Continue There may be an issue with your account that needs to be resolved before you can continue. Please contact support. I raised the case no. 102822291300 to apple support and they replied to my email they can assist in identity verification and I cannot use developer account. It is very sad to see there is no support from apple to be able to resolve the issue. Their tool flagging the issue seems to have bugs and support team has expressed their inability to provide resolution. Can anyone support how this issue can be fixed? Thanks a lot for your support in advance. Kind Regards, Pradeep
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0
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0
Views
40
Activity
4w
Reply to Apple Developer Enrollment
I also have same issue on the iphone 14, which I bought from my brother. Iphone 14 was reset and then i logged in with my apple account and when trying to do apple developer account enrolment, i get this error. I reached out to Apple support team and they simply say, that I cannot enrol using my apple account on this device. Is anyone aware of this issue and its resolution.
Replies
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Views
Activity
4w
Apple Developer program payment failed
Hi, I tried paying for apple developer program. It keeps saying authorization failed. I tried 3 different credit cards. My visa and mastercard and 1 debit card and it still fails. I called my bank and there seems to be no issue on their side. I am able to pay apps and subscriptions on my credit enrolled in my account but it is failing in apple development program. I hope anyone can help. I need to enroll in app development program as soon as possible. I tried emailing support twice already still no response :( Thank you
Replies
1
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0
Views
154
Activity
4w
Reply to Any FSKit sample available from Apple?
[quote='878184022, peterho, /thread/817501?answerId=878184022#878184022, /profile/peterho'] And a kernel extension certificate is used to sign the passthrough file system extension. [/quote] I’m not sure how you came to that conclusion. There is such a thing as a KEXT-enabled code-signing identity [1], but that’s irrelevant to this discussion. [quote='878184022, peterho, /thread/817501?answerId=878184022#878184022, /profile/peterho'] Does it need to be signed? [/quote] Yes. FSKit modules must be signed with the com.apple.developer.fskit.fsmodule entitlement. That’s a restricted entitlement, which means it must be authorised by a provisioning profile [2] [3]. To create that profile, you’ll need to be a member of a paid team. Based on our records it looks like you are a member of a paid team. Given that, you should be able to get this working as follows: Sign into with your Apple Account in Xcode > Apple Accounts. In the sample code project, for each target, go to the Signing & Capabili
Topic: App & System Services SubTopic: Core OS Tags:
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4w
Reply to FileManager.replaceItemAt(_:withItemAt:) fails sporadically on ubiquitous items
Thanks again! I think very fast actually understates how significant the performance difference is. Ha, true. In practice it seems “instant”, to the extent that on APFS, updating huge zip files is not much slower than in-place saving into a package. I don't know if anyone has ever shipped a solution that worked like this, but... it might be worth thinking about using DiskImages as a file format. Interesting! Although cross-platform compatibility might be an issue here. The replaceItem(at:...) documentation actually answers this… Sorry, I should have been more clear, although thinking about it I have been tying myself up in knots and the solution was indeed here all along. I was referring to the circumstances we were discussing before, where we don’t want to do the temp work on the same volume as the destination because the destination volume is slow. In other words, we have deliberately created the temp folder for updating our file on another volume (e.g. one that supports APFS), because the one created using
Topic: App & System Services SubTopic: Core OS Tags:
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Views
Activity
4w
Apple Developer Program – Charged but account not active
Hello, I am in Nigeria and I am having a problem with my Apple Developer Program enrollment. I enrolled through the Apple Developer app and was charged, but when I tried to log in on the web it asked me to make the payment again. Now the Developer app shows this message: “Enrollment through the Apple Developer app is not available for this Apple Account. Visit developer.apple.com/programs/enroll/.” My account is not active even though I have already been charged. Has anyone experienced this issue or knows how it can be resolved? My Enrollment ID is 9VP8HU4KC5. Thank you.
Replies
0
Boosts
0
Views
40
Activity
4w
Apple Developer Account Stuck in Individual to Organization Migration
Hello, My Apple Developer account is currently stuck in an Individual to Organization migration state. The organization verification was declined earlier, but the migration flag is still active on my account. Because of this, my membership benefits are temporarily disabled and I cannot submit new app builds for review. I already contacted Apple Developer Program Support and opened a case. Case ID: 102826815891 However, I have not received a response yet and my account is still locked in the migration state. Has anyone experienced this issue before or know how it can be resolved? Thank you.
Replies
1
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0
Views
146
Activity
4w
How can I use my sandbox account to test in-app purchases?
I have created and verified a new sandbox account in Users and Access. Now I want to test my in-app purchases with this account on my iPad Air in my iOS game. I have already uploaded a build to TestFlight. Then I have downloaded and installed my game from TestFlight on my iPad Air. How can I login on my iPad Air with my new sandbox account to test my in-app purchases in my game?
Replies
2
Boosts
0
Views
146
Activity
4w
Reply to Clarification on concurrency guarantees for shared data between App and Widget extensions
Your questions are quite hard to read. See Quinn’s Top Ten DevForums Tips for advice on how to improve this going forward. Also, you asked questions about four very different technologies: User defaults, Core Data, the file system, and widgets. I have a good handle on the first and the third. I can offer some general advice about the second but, if you want more then you should start a follow-up thread in App & System Services > iCloud & Data with the Core Data tag. Similarly for the fourth, but with the App & System Services > Widgets & Live Activities subtopic. With that out of the way, let’s look at your questions. User defaults has a last-write-wins synchronisation policy, with the caveat that the definition of “last” is last change to hit the daemon that manages this stuff. The answers to your question fall out of that policy: [quote='817725021, gabrielsoria, /thread/817725, /profile/gabrielsoria'] If multiple processes (app + multiple widget instances) read and write the same share
Replies
Boosts
Views
Activity
4w
Apple Developer Program — Payment Charged But Enrollment Still Pending (5 Days)
I purchased the Apple Developer Program as an individual on March 1, 2026. My card was successfully charged C$119 + C$15 tax. Order number: W158933275. It has now been 4+ days (well past the stated 48-hour processing time) and my account at developer.apple.com/account still shows Purchase your membership. I have not received any activation email or follow-up. I opened support case 102835143414 but have not received a response yet. Could an Apple team member please look into my account and help activate my membership? This is blocking my app development. Thank you.
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0
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0
Views
31
Activity
4w
Reply to Multiple iOS app updates stuck in “Waiting for Review” for 4–5 weeks
Update: Two of my apps were approved today after remaining in “Waiting for Review” for several weeks. It looks like the review queue for my account is now moving again. Thank you to everyone who shared similar experiences.
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4w
Reply to LaunchAgent (Mac) as peripheral doesn't show a pairing request.
Hi @pnelson, this is Argun, Quinn's Bluetooth colleague (while I don't have a transceiver in my head, it is not for lack of trying) I have been discussing your issue with the Bluetooth team, and while we are not dismissing the possibility of a bug, it is possible that the pairing process in different app contexts are behaving differently. Except we are not able to understand what exactly the conditions are when your app works, and when it doesn't, and when it gets the one error, and when it gets the other. There are also other conditions that might effect the issue, like whether both the Mac and the phone are logged in to the same iCloud account or not (changes pairing details) To that end, we would like some more info with a sample app, and exact repro steps, and some logs. So, first please go to https://developer.apple.com/bug-reporting/profiles-and-logs/ and follow the instructions for Bluetooth for macOS and iOS to install a logging profile on each of your devices. Then, once the logging profile
Replies
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Views
Activity
4w
Cannot finish account setup
Hello, Our Apple Developer Program membership is active and renewed until 2027, and the updated terms and conditions were accepted a few days ago by the account holder. However, in App Store Connect we are still seeing the following messages: Your Apple Developer Program subscription has expired. Your apps won't be available on the App Store until you renew it. To renew the subscription, the account holder must go to the Membership section of their account on the Apple Developer website. The Apple Developer Program license agreement has been updated and needs to be reviewed. To update your apps and submit new apps, the account holder must log in to their account, review the updated agreement, and accept it. Both actions appear to have already been completed, but the warnings are still displayed in App Store Connect. Has anyone experienced a similar issue? Is there any known delay for the system to reflect the updated membership status, or any additional step that w
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0
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0
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75
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4w