Apple TV

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Posts under Apple TV tag

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Smoothness of the AppleTV app on SmartTVs
Probably not an everyday question, but I’m just curious how is AppleTV+ app so fast on Samsung tizen? By fast I mean the navigation speed, animations smoothness and etc.. it’s just amazing compared to other apps. I develop TV apps myself, but I cannot achieve the same smooth behaviour… How was it developed? Is it an HTML cross platform app for smart TVs? Was it written with something like React? If any of the AppleTV+ app devs can share some tips and good practices it would be amazing! Thanks!
0
0
1.2k
Sep ’22
Can't reset Apple TV 4K nor connect via Paired Devices
Hi and sorry for my first question I want to factory reset the Apple TV 4K The Apple TV is "online" (Ping on IP address). When I try to pair it with "Paired Devices/Apple Configurator", nothing happens. I don't have access to the Apple TV setting. After booting I only see " Connection Error" "Check your setting and try again" "ok" When I press "ok", there is only a background appearing. Nothing else. Only the Volume up and down are showing function. Pressing "Menu" and "Screen" on the remote for 6 seconds just restarts the Apple TV and brings the same error. Any hints how I could reset it? Much appreciated.
0
0
895
Sep ’22
Pairing my Mac with my Apple TV
I'm really struggling to get a reliable connection to my Apple TV4 from Xcode. Using these steps: https://support.apple.com/en-us/HT208088 When it works, it's beautiful. But when I make a couple of changes to the code and redeploy the Apple TV goes black (was formally running our app), and Xcode tells me to connect the Apple TV. Occasionally I get a message saying "This device has been ignored in the devices panel", which isn't as helpful as it sounds. Checking the Devices and Simulators menu, I can see it's disconnected. I have tried the following: Restarting the Apple TV Restarting Xcode Unpairing the Mac from the Apple TV Confirmed all devices are on the exact same wifi (e.g. not a 2.4g one) When I run through the steps to connect again it just fails quietly in the Devices and Simulators, stays in the "Discovered" section, and only asks me to "pair". It has no problem interacting with the Apple TV to prompt it for a 6 digit code. Any advice would be greatly appreciated.
4
0
3.8k
Aug ’22
Dolby Atmos music playing in lower volume on Apple TV
This past week I’ve noticed all music that I have in Dolby Atmos/Spatial Audio has been playing at a lower volume than usual. I basically have to turn the volume to max level to hear it. It sounds fine on my phone, it’s just Apple TV. I recently updated to the beta TVOS 16. It’s not my speakers, I messed around with my movies and they sounded fine. I do have sound check enabled but that didn’t change much turning it off and on. Anyone else having this issue?
1
0
1.3k
Aug ’22
Compatibility question and tvOS v9 documentation
Hi, I can't seem to find any documentation/books on tvOS v9. I am developing a package for tvOS and I want it to be as backwards compatible as possible with older Apple TV devices. Then, I understand my best bet is to develop it using tvOS v9. First of all, am I correct? In order to make sure I develop a backwards compatible package, I should use the oldest tvOS version possible? Or all tvOS packages get compiled to something backwards compatible, no matter its tvOS version? Provided I am correct, is there any tvOS v9 documentation/books/resources available somewhere? I can't seem to find it. Thank you in advance. Kind Regards, Gerard
0
0
895
Aug ’22
Apple TV photo library scopes?
I keep getting an error message on my Apple TV that says something along the line of can’t sync photos as there are unsupported scopes and must be cleaned. I have turned off photo library on the Apple TV but the error keeps persisting. Does anyone know what this is and how to fix?
0
0
791
Jul ’22
isPictureInPicturePossible false on tvOS
I have picture-in-picture working on iOS, finally, because v15 introduced an initializer for AVPictureInPictureController() that can be used with an AVSampleBufferDisplayLayer. However, using a largely shared code base (at least for the video display portion of the app), isPictureInPicturePossible is false when I try to PiP on tvOS. My AVAudioSession is configured with .playback. The app itself has Audio, AirPlay and Picture in Picture mode enabled in the Background Modes section. Has anyone got PiP working on tvOS? Are there any tvOS-related requirements that differ from iOS?
0
1
1.4k
May ’22
AppleTV and HomePods craching after making stereo pair
Hi All,   Everything works fine but when I pair stereo pair with AppleTV and everything is stuck. Both Apple TV and HomePods and nothing works anymore. Everything is on a 5g network and I have configured it several times. Logging out and back in with AppleID doesn't work either. Everything is in this same room and has beta software. Everything works separately and I have the same set in the bedroom and it also works fine. Sometimes I manage to click on something on my iPhone and then everything works as it should.
0
0
634
May ’22
Screen mirroring from iPhone to Apple TV is glitchy sometimes
I have an app that supports screen mirroring by connecting to an external display to show a different UI (not just playing a video). Most of the time it works great, but it occasionally has issues with 4K TVs where the screen and audio are glitchy on the TV. I tell people to go through all the troubleshooting steps from Apple about getting AirPlay to work. Sometimes it helps, but not always, so I'd like to have a more permanent fix. I am suspicious that it happens because too much data is being sent over AirPlay too frequently. I was hoping to either be able to limit the frequency of updates (maybe lowering the refresh rate somehow) or to decrease the resolution of the view controller that is sent over AirPlay. I have not found anything for the first idea, but regarding the second one, in the docs, it says that you can change the UIScreen's currentMode property (effectively changing the resolution). I have tried doing this in multiple ways, but I have not been able to get that to work--after assigning a different value to currentMode it still has the old value. The docs say to "apply that mode to the UIScreen object before associating the screen with a window." There are two problems here: That instruction seems to be a little outdated because since iOS 13 the UIScreen is associated with a UIWindowScene instead of UIWindow. Does that make any of this different with how I can/should update the UIScreenMode? I have tried setting the currentMode inside the observation block for UIScreen.didConnectNotification as well as inside the AppDelegate's application(:configurationForConnecting:options) method. Neither of those have worked, even if the UIScreen is not yet associated with a UIWindowScene. If I'm going about this incorrectly, please help me correct my mistake. Ultimately I just want to fix the glitchiness with screen mirroring, so I'm happy to do that in whatever way I can.
0
0
1.9k
May ’22
launching app on Apple TV
Greetings, We launched our app in December 2021 in various streaming devices and are now inching closer to launch it on Apple TV. Before we commit, we want to know: what are the expected audience expected data to make sure the investment is worthwhile expected viewership, metrics? Can anyone help with this or give some leads on data?
0
0
611
Apr ’22
AppleTV HLG support
Does AppleTV 4K support HLG in any configuration? When I connect my AppleTV 4K to a Samsung TV with HLG support via HDMI AVPlayer.availableHDRModes.contains(.hlg) returns false However AVPlayer.availableHDRModes.contains(.hdr10) returns true https://support.apple.com/en-us/HT208074 only mentions HDR10 and Dolby Vision support. Is there any way to play HLG video on AppleTV 4K similar to how it works on newer iPhones and iPads?
11
0
7.5k
Apr ’22
Unable to validate/distribute a tvOS app with a TVTopShelf extension
I'm able to build and run the TV app with the TVTopShelf extension on simulators and physical Apple TVs but I get an error when I try to validate (or distribute) the archive built from XCode. The error says: App Store Connect Operation Error - Asset validation failed The log files don't provide more information: "Error Domain=ContentDelivery Code=90362 "App Store Connect Operation Error" UserInfo={IDEDistributionIssueSeverity=3, NSLocalizedDescription=App Store Connect Operation Error, NSLocalizedRecoverySuggestion=Asset validation failed}" As far as I know the certificate, the identifiers and the provisioning profiles for both the tvOS app and the TVTopShelf extension are OK. When I choose to manually select signing options, I can set the provisioning profiles for both the app and the extension and XCode does not complain about them. Is there something specific to know when distributing an app with an extension app? Is there some configuration to set on AppStoreConnect side? Or common pitfalls to avoid? Thanks for your help.
1
0
4.7k
Apr ’22
Telling Siri to turn off the lights makes my Apple TV pause!
Very recently my Apple TV started pausing anytime I turn off [HomeKit] connected lights in my house using Siri. It happens every time I tell Siri to turn off a light - whether using Siri on my HomePod, Apple Watch, or iPhone. I'm using the most current operating systems for all devices. It happens every time - no matter which light or lights I control. I have Hue lights and Sengled lights - both are affected the same way. Very very very frustrating. Any suggestions on how to solve this?
1
0
955
Apr ’22
Debugging Apple Tv
While trying to setup Debug apple TV with charles proxy on the last step - install profile, The pop up comes to Apple TV instead within mac, and it ask for profile URL.. What is profile URL ? it says: 'Enter the URL of the profile to add profile eg: http:appldndl.apple.com/AppleTV/profiles/profile.mc Pls help. TIA
1
0
1.3k
Mar ’22
Apple TVOS 15.4 captive wifi
I'm trying to assist my daughter who is in a university dormitory to connect her Apple TV 4th gen. to the captive wifi network which OS 15.4 beta supports, where you have to input login credentials The Ipad is paired with bluetooth to the Apple TV. When trying to connect she chooses the option to continue the connection on the Ipad/Iphone but does not receive any prompt on the Ipad to continue. Anybody able to assist or provide an alternative means of connection. Her Ipad is connected to the network.
2
0
1.4k
Mar ’22
Unable to pair Apple TV 4K running tvOS 13.4.6 using Xcode 10.2
Can I pair Xcode 10.2 with Apple TV 4K running tvOS 13.4.6? I have tried numerous times via wireless and Ethernet connection on the same network. I can see the Apple TV from Xcode. When I choose the pair option from Xcode I get the pin on my Apple TV, enter it, then get the error ‘General failure while pairing over the network‘, retrying always gives the same error message in Xcode. If I try to add the device using + sign an the message ‘This device has been ignored in the Device panel.’ Note: I do not see my mac on the Apple TV pairing screen. My iPhone and iPad both show up. I unpaired these and still no luck. I downloaded the device support codes for 13.4 into the Xcode device support directory but still unable to connect. is there a specified version of Xcode required for tvOS 13.4.6?
3
0
2.7k
Mar ’22
Smoothness of the AppleTV app on SmartTVs
Probably not an everyday question, but I’m just curious how is AppleTV+ app so fast on Samsung tizen? By fast I mean the navigation speed, animations smoothness and etc.. it’s just amazing compared to other apps. I develop TV apps myself, but I cannot achieve the same smooth behaviour… How was it developed? Is it an HTML cross platform app for smart TVs? Was it written with something like React? If any of the AppleTV+ app devs can share some tips and good practices it would be amazing! Thanks!
Replies
0
Boosts
0
Views
1.2k
Activity
Sep ’22
Can't reset Apple TV 4K nor connect via Paired Devices
Hi and sorry for my first question I want to factory reset the Apple TV 4K The Apple TV is "online" (Ping on IP address). When I try to pair it with "Paired Devices/Apple Configurator", nothing happens. I don't have access to the Apple TV setting. After booting I only see " Connection Error" "Check your setting and try again" "ok" When I press "ok", there is only a background appearing. Nothing else. Only the Volume up and down are showing function. Pressing "Menu" and "Screen" on the remote for 6 seconds just restarts the Apple TV and brings the same error. Any hints how I could reset it? Much appreciated.
Replies
0
Boosts
0
Views
895
Activity
Sep ’22
Pairing my Mac with my Apple TV
I'm really struggling to get a reliable connection to my Apple TV4 from Xcode. Using these steps: https://support.apple.com/en-us/HT208088 When it works, it's beautiful. But when I make a couple of changes to the code and redeploy the Apple TV goes black (was formally running our app), and Xcode tells me to connect the Apple TV. Occasionally I get a message saying "This device has been ignored in the devices panel", which isn't as helpful as it sounds. Checking the Devices and Simulators menu, I can see it's disconnected. I have tried the following: Restarting the Apple TV Restarting Xcode Unpairing the Mac from the Apple TV Confirmed all devices are on the exact same wifi (e.g. not a 2.4g one) When I run through the steps to connect again it just fails quietly in the Devices and Simulators, stays in the "Discovered" section, and only asks me to "pair". It has no problem interacting with the Apple TV to prompt it for a 6 digit code. Any advice would be greatly appreciated.
Replies
4
Boosts
0
Views
3.8k
Activity
Aug ’22
Dolby Atmos music playing in lower volume on Apple TV
This past week I’ve noticed all music that I have in Dolby Atmos/Spatial Audio has been playing at a lower volume than usual. I basically have to turn the volume to max level to hear it. It sounds fine on my phone, it’s just Apple TV. I recently updated to the beta TVOS 16. It’s not my speakers, I messed around with my movies and they sounded fine. I do have sound check enabled but that didn’t change much turning it off and on. Anyone else having this issue?
Replies
1
Boosts
0
Views
1.3k
Activity
Aug ’22
Apple TV 4K won't connect
I have tried to connect my Apple TV 4K to Xcode, via wireless. I get to the point where I enter the six digit code displayed on the Apple TV, and then Xcode just redisplays the messages to Pair the TV. Any suggestions?
Replies
3
Boosts
0
Views
1.7k
Activity
Aug ’22
Compatibility question and tvOS v9 documentation
Hi, I can't seem to find any documentation/books on tvOS v9. I am developing a package for tvOS and I want it to be as backwards compatible as possible with older Apple TV devices. Then, I understand my best bet is to develop it using tvOS v9. First of all, am I correct? In order to make sure I develop a backwards compatible package, I should use the oldest tvOS version possible? Or all tvOS packages get compiled to something backwards compatible, no matter its tvOS version? Provided I am correct, is there any tvOS v9 documentation/books/resources available somewhere? I can't seem to find it. Thank you in advance. Kind Regards, Gerard
Replies
0
Boosts
0
Views
895
Activity
Aug ’22
Apple TV photo library scopes?
I keep getting an error message on my Apple TV that says something along the line of can’t sync photos as there are unsupported scopes and must be cleaned. I have turned off photo library on the Apple TV but the error keeps persisting. Does anyone know what this is and how to fix?
Replies
0
Boosts
0
Views
791
Activity
Jul ’22
isPictureInPicturePossible false on tvOS
I have picture-in-picture working on iOS, finally, because v15 introduced an initializer for AVPictureInPictureController() that can be used with an AVSampleBufferDisplayLayer. However, using a largely shared code base (at least for the video display portion of the app), isPictureInPicturePossible is false when I try to PiP on tvOS. My AVAudioSession is configured with .playback. The app itself has Audio, AirPlay and Picture in Picture mode enabled in the Background Modes section. Has anyone got PiP working on tvOS? Are there any tvOS-related requirements that differ from iOS?
Replies
0
Boosts
1
Views
1.4k
Activity
May ’22
AppleTV and HomePods craching after making stereo pair
Hi All,   Everything works fine but when I pair stereo pair with AppleTV and everything is stuck. Both Apple TV and HomePods and nothing works anymore. Everything is on a 5g network and I have configured it several times. Logging out and back in with AppleID doesn't work either. Everything is in this same room and has beta software. Everything works separately and I have the same set in the bedroom and it also works fine. Sometimes I manage to click on something on my iPhone and then everything works as it should.
Replies
0
Boosts
0
Views
634
Activity
May ’22
Any recent updates on AppleTV supporting HTML/Webview?
Hi! I searched around but could not find any recent references on AppleTV planning to support HTML/Webview. Does anyone have any updates about this, if Apple is planning to add support to HTML/WKWebView in the near future? Thanks!
Replies
0
Boosts
0
Views
1.4k
Activity
May ’22
Screen mirroring from iPhone to Apple TV is glitchy sometimes
I have an app that supports screen mirroring by connecting to an external display to show a different UI (not just playing a video). Most of the time it works great, but it occasionally has issues with 4K TVs where the screen and audio are glitchy on the TV. I tell people to go through all the troubleshooting steps from Apple about getting AirPlay to work. Sometimes it helps, but not always, so I'd like to have a more permanent fix. I am suspicious that it happens because too much data is being sent over AirPlay too frequently. I was hoping to either be able to limit the frequency of updates (maybe lowering the refresh rate somehow) or to decrease the resolution of the view controller that is sent over AirPlay. I have not found anything for the first idea, but regarding the second one, in the docs, it says that you can change the UIScreen's currentMode property (effectively changing the resolution). I have tried doing this in multiple ways, but I have not been able to get that to work--after assigning a different value to currentMode it still has the old value. The docs say to "apply that mode to the UIScreen object before associating the screen with a window." There are two problems here: That instruction seems to be a little outdated because since iOS 13 the UIScreen is associated with a UIWindowScene instead of UIWindow. Does that make any of this different with how I can/should update the UIScreenMode? I have tried setting the currentMode inside the observation block for UIScreen.didConnectNotification as well as inside the AppDelegate's application(:configurationForConnecting:options) method. Neither of those have worked, even if the UIScreen is not yet associated with a UIWindowScene. If I'm going about this incorrectly, please help me correct my mistake. Ultimately I just want to fix the glitchiness with screen mirroring, so I'm happy to do that in whatever way I can.
Replies
0
Boosts
0
Views
1.9k
Activity
May ’22
launching app on Apple TV
Greetings, We launched our app in December 2021 in various streaming devices and are now inching closer to launch it on Apple TV. Before we commit, we want to know: what are the expected audience expected data to make sure the investment is worthwhile expected viewership, metrics? Can anyone help with this or give some leads on data?
Replies
0
Boosts
0
Views
611
Activity
Apr ’22
AppleTV HLG support
Does AppleTV 4K support HLG in any configuration? When I connect my AppleTV 4K to a Samsung TV with HLG support via HDMI AVPlayer.availableHDRModes.contains(.hlg) returns false However AVPlayer.availableHDRModes.contains(.hdr10) returns true https://support.apple.com/en-us/HT208074 only mentions HDR10 and Dolby Vision support. Is there any way to play HLG video on AppleTV 4K similar to how it works on newer iPhones and iPads?
Replies
11
Boosts
0
Views
7.5k
Activity
Apr ’22
Unable to validate/distribute a tvOS app with a TVTopShelf extension
I'm able to build and run the TV app with the TVTopShelf extension on simulators and physical Apple TVs but I get an error when I try to validate (or distribute) the archive built from XCode. The error says: App Store Connect Operation Error - Asset validation failed The log files don't provide more information: "Error Domain=ContentDelivery Code=90362 "App Store Connect Operation Error" UserInfo={IDEDistributionIssueSeverity=3, NSLocalizedDescription=App Store Connect Operation Error, NSLocalizedRecoverySuggestion=Asset validation failed}" As far as I know the certificate, the identifiers and the provisioning profiles for both the tvOS app and the TVTopShelf extension are OK. When I choose to manually select signing options, I can set the provisioning profiles for both the app and the extension and XCode does not complain about them. Is there something specific to know when distributing an app with an extension app? Is there some configuration to set on AppStoreConnect side? Or common pitfalls to avoid? Thanks for your help.
Replies
1
Boosts
0
Views
4.7k
Activity
Apr ’22
Telling Siri to turn off the lights makes my Apple TV pause!
Very recently my Apple TV started pausing anytime I turn off [HomeKit] connected lights in my house using Siri. It happens every time I tell Siri to turn off a light - whether using Siri on my HomePod, Apple Watch, or iPhone. I'm using the most current operating systems for all devices. It happens every time - no matter which light or lights I control. I have Hue lights and Sengled lights - both are affected the same way. Very very very frustrating. Any suggestions on how to solve this?
Replies
1
Boosts
0
Views
955
Activity
Apr ’22
apple TV 3rd generation
I have a problem when developing the application. My app cannot play video when mirroring with apple TV 3rd generation while other generation apple TV can still mirror. Can you explain this to me?
Replies
0
Boosts
0
Views
578
Activity
Mar ’22
Debugging Apple Tv
While trying to setup Debug apple TV with charles proxy on the last step - install profile, The pop up comes to Apple TV instead within mac, and it ask for profile URL.. What is profile URL ? it says: 'Enter the URL of the profile to add profile eg: http:appldndl.apple.com/AppleTV/profiles/profile.mc Pls help. TIA
Replies
1
Boosts
0
Views
1.3k
Activity
Mar ’22
Possible to use an API/JSON call with Apple TV?
Hi, In the past, I have tried to make an app that reads JSON from a remote server. I tried to use the same steps that are done with an iOS app, without success. I need to know if its even possible and where I would need to look to get this up and running. Thanks, Dan Uff
Replies
0
Boosts
0
Views
1.4k
Activity
Mar ’22
Apple TVOS 15.4 captive wifi
I'm trying to assist my daughter who is in a university dormitory to connect her Apple TV 4th gen. to the captive wifi network which OS 15.4 beta supports, where you have to input login credentials The Ipad is paired with bluetooth to the Apple TV. When trying to connect she chooses the option to continue the connection on the Ipad/Iphone but does not receive any prompt on the Ipad to continue. Anybody able to assist or provide an alternative means of connection. Her Ipad is connected to the network.
Replies
2
Boosts
0
Views
1.4k
Activity
Mar ’22
Unable to pair Apple TV 4K running tvOS 13.4.6 using Xcode 10.2
Can I pair Xcode 10.2 with Apple TV 4K running tvOS 13.4.6? I have tried numerous times via wireless and Ethernet connection on the same network. I can see the Apple TV from Xcode. When I choose the pair option from Xcode I get the pin on my Apple TV, enter it, then get the error ‘General failure while pairing over the network‘, retrying always gives the same error message in Xcode. If I try to add the device using + sign an the message ‘This device has been ignored in the Device panel.’ Note: I do not see my mac on the Apple TV pairing screen. My iPhone and iPad both show up. I unpaired these and still no luck. I downloaded the device support codes for 13.4 into the Xcode device support directory but still unable to connect. is there a specified version of Xcode required for tvOS 13.4.6?
Replies
3
Boosts
0
Views
2.7k
Activity
Mar ’22