Hello Apple Support, While attempting to staple a notarization ticket for our signed installer package, the stapler command fails with Error 65. Upon investigation, we found that connections to oscdn.apple.com present an SSL certificate issued to a248.e.akamai.net, which does not include oscdn.apple.com in its Subject Alternative Name (SAN). This mismatch prevents our macOS environment from validating tickets and completing the stapling process. Steps tried: Verified notarization status (Accepted). DNS flushed, tried different DNS (8.8.8.8, 1.1.1.1). curl to oscdn.apple.com consistently fails with SSL error 60. Please advise on resolving this certificate mismatch. also when I try to run the stapler command with my pkg "xcrun stapler staple/Users/mactest/Desktop/IPMPlus_Macos_Installer.signed.pkg" getting the output like :- Processing: /Users/mactest/Desktop/IPMPlus_Macos_Installer.signed.pkg Could not validate ticket for /Users/mac-test/Desktop/IPMPlus_Macos_Installer.signed.pkg The staple and validate action failed! Error 65. please help Thank you.

I’m unable to notarize the executable and the .app — the status has been showing “In Progress” for over an hour. Upon checking the xcrun logs, it indicates that the submission ID was not received. I also noticed there’s an Apple Developer Service outage reported since October 8, 2025. Could you please let me know when this outage is expected to be resolved? It would be very helpful.

Successfully received submission history. history ...... -------------------------------------------------- createdDate: 2025-10-19T18:34:47.472Z id: d3248896-7841-421e-9470-101df9d0da21 name: ... status: In Progress -------------------------------------------------- createdDate: 2025-10-19T18:12:45.325Z id: e5822fa0-5bcf-4610-81fc-9f541e8ad189 name: ... status: In Progress

My notary service has been stuck for more than 5 hours. Is it taking long time because the notary service is down or because i am a new user

Hello, I've developed an application using Electron with JAVACRIPT. I have managed to deploy to both Windows and the web but having trouble deploying the application to my Mac users. It's my first time deploying an application for Mac but feel like I'm stuck at the last hurdle and out of ideas so I'm reaching out for help. My application is successfully signing but during the build and when my Notarize.js is running it seems to get stuck indefinitely. I can check and see the status of the Notarize attempts but they seem to be stuck "In Progress". Here are the logs. Successfully received submission history. history -------------------------------------------------- createdDate: 2025-01-06T00:59:45.245Z id: 1dc39b5f-fdca-4bf2-a6f6-fa793de2786e name: Popcorn-1.0.0.dmg status: In Progress -------------------------------------------------- createdDate: 2025-01-04T08:01:36.168Z id: c575b015-edd6-4e09-8da5-7ae09f4f67db name: Popcorn-1.0.0.dmg status: In Progress -------------------------------------------------- createdDate: 2025-01-03T08:30:31.528Z id: 570ae540-8cce-4418-ab09-7f6be33dc245 name: Popcorn-1.0.0.dmg status: In Progress -------------------------------------------------- createdDate: 2025-01-03T07:57:56.701Z id: 42748de8-026a-4663-9fd2-88c7608588d3 name: Popcorn-1.0.0.dmg status: In Progress -------------------------------------------------- createdDate: 2025-01-03T06:30:19.569Z id: 5140caa0-df14-491a-b148-82015f9856da name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-03T05:56:28.916Z id: 535c6be1-4999-4b3e-9766-42512a8deb67 name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-03T02:51:04.893Z id: ead2268c-62b2-4b4b-8850-c1cdb5313d6a name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-03T01:50:51.954Z id: d0c44281-a788-4704-a057-4620d284516d name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-03T00:48:54.445Z id: 3d13727c-06a3-49d7-902b-4001522107c3 name: Popcorn-1.0.0.dmg status: In Progress -------------------------------------------------- createdDate: 2025-01-02T13:35:26.715Z id: 1823a550-a9ff-467a-8a60-dd3e42305258 name: Popcorn-1.0.0.dmg status: In Progress -------------------------------------------------- createdDate: 2025-01-02T13:23:41.894Z id: cbc341a2-9a51-43d6-83ae-713443c84fec name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T12:21:44.561Z id: 1af34419-655f-49b8-bea0-05b4232c46a7 name: Popcorn-1.0.0.dmg status: In Progress -------------------------------------------------- createdDate: 2025-01-02T11:34:03.732Z id: 8c4ab3b5-2ea9-4220-9667-94011bcf76fb name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T11:19:16.052Z id: 093dfb8a-9058-417d-acd3-8ea5d0bb654a name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T11:13:14.676Z id: 556b7c1c-d114-4717-b0f7-4f1614ada845 name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T10:52:36.834Z id: ce3d3c8a-d218-4978-8757-2ca9d12aad76 name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T09:27:13.535Z id: b65ec764-baab-444d-809b-e4242d70548b name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T09:27:01.176Z id: be228acc-e6a2-48f2-937b-5b2962275052 name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T09:19:19.182Z id: d99fc10b-c424-4d0c-a2aa-37a9e9165d91 name: Popcorn-1.0.0.dmg status: In Progress -------------------------------------------------- createdDate: 2025-01-02T08:55:43.064Z id: 2e7f8df7-9c0b-4dd0-8df7-8f3428c0bfa0 name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T08:19:48.676Z id: 678355da-e413-4b1a-92a8-776a6ff6a055 name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T07:58:48.278Z id: 8591f8d7-1d57-4e80-af90-d77190160a20 name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T07:54:41.193Z id: f029dfeb-3f14-4f65-83e2-d9356ef6ac00 name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T07:27:50.613Z id: 574f2563-d533-4885-947a-2f57170196af name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T07:09:54.203Z id: 589f7f3a-d231-4911-8ad6-9d2c15a61ac0 name: popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T05:39:02.574Z id: 9edd43de-6d14-4743-87fc-ab570bee7399 name: Popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T04:36:12.342Z id: ba02116d-1aad-4521-8667-ad086b14c1cb name: Popcorn.zip status: In Progress -------------------------------------------------- createdDate: 2025-01-02T03:22:49.185Z id: b8585c81-b7f5-4c35-9bd6-62157c6ce4bc name: Popcorn.zip status: In Progress

My notary service has been stuck for more than 5 hours. Is it because i am a new user or there is an notary service outage.

Hi everyone, My app notarization has been stuck in the “In Progress” state for the past 4 days. Here are the details: createdDate: 2025-10-12T07:56:46.228Z id: 8f8c9a33-1c72-489e-a189-74c797a12fbc name: DevScribe.zip status: In Progress I checked the Apple System Status page and noticed that the Developer Notarization service has been showing an outage since October 8th. Could this ongoing outage be the reason my notarization is stuck? Is anyone else experiencing the same issue? Any guidance or workaround would be greatly appreciated.

Hello, I am new to the apple developer program. I, and my team, are working on porting some medical software that we have written from Windows to MacOS. We obviously want to notarize our app to make it easy for professionals and colleagues to use. The software is entirely written in python and includes ffmpeg for one of the features to export the medical data to video and compiled to a single file with pyinstaller, like so: pyinstaller app_name.py --noconfirm --onefile --add-data "ffmpeg:ffmpeg" chmod +x dist/app_name* We are currently adding the signing and notarization of the app to our github workflow. The workflow build a successful app with the correct structure and is able to be run if we allow it past the MacOS firewall. We are signing the app like so: run: | BINARY_PATH="dist/app_name" IDENTITY=$(security find-identity -p codesigning -v | grep -E 'Developer ID Application|Mac Developer' | head -n1 | awk -F\" '{print $2}') echo "Using identity: $IDENTITY" security unlock-keychain -p "" build.keychain codesign --verbose=4 --force --options runtime --timestamp --entitlements .github/mac_build_tools/entitlements.plist --sign "$IDENTITY" "$BINARY_PATH" codesign --verify --verbose=4 "$BINARY_PATH" We then also move the binary around into an app structure and sign that as well like so echo "Moving contents to SedPlot.app" mkdir -p dist/app_name.app/Contents/MacOS mv "$BINARY_PATH" dist/app_name.app/Contents/MacOS cp .github/mac_build_tools/Info.plist dist/app_name.app/Contents echo -n "APPL????" > dist/app_name.app/Contents/PkgInfo echo "Signing App" codesign --verbose=4 --force --options runtime --timestamp --entitlements .github/mac_build_tools/entitlements.plist --sign "$IDENTITY" dist/app_name.app codesign --verify --verbose=4 dist/app_name.app codesign --display --entitlements :- dist/app_name.app If I upload the artifact and check its properties, everything looks good. It has the correct ID associated with it and shows as valid when I use codesign --verify on it. I start having issues when I move onto notarization, like so: cd dist echo "Zipping and checking the zip" ditto -c -k --keepParent app_name.app app_name.zip zipinfo -1 app_name.zip | head echo "$AC_API_KEY" > AuthKey.p8 SUBMISSION_ID=$(xcrun notarytool submit app_name.zip \ --key AuthKey.p8 \ --key-id "$AC_KEY_ID" \ --issuer "$AC_ISSUER_ID" \ --team-id "TEAM_ID" \ --output-format json | jq -r '.id') echo "Submitted notarization with ID: $SUBMISSION_ID" All of the print statements for errors look good at this point, and the submission ID shows up in my history when I query it. However, all 7 attempts that I have made to notarize this app hang for indefinite amounts of time. We are hoping to submit our tool for publication soon, and it would be helpful to know if there is an issue causing the hang on our end or if this is an issue with new developers. I have been reading around the forums and see some notes about this taking about a week until the system start to "learn" about our development team and our attempts to notarize. I also know that there is limited amounts that can be said about the backend of the notarizations step. What would be helpful is a few things: I would like feedback about if there is a fundamental flaw in our approach for signing and notarizing our application, so that we can identify it. I would appreciate some guidelines about how long to expect this notarization step to take until we can get notarization to finish within 10s of minutes, as we have a hard-coded 30 min wait time for the completion of the notarization in our workflow right now. It would be helpful to know how to check our logs, as requesting the logs for any of our attempts results in being told that the logs are not available yet. In case someone from apple is interested in this and wants to check, the most-recent submission ID (the one that I believe should be most-likely correct and valid) is 9ef24966-42a5-47db-a7e0-c6baf0310ac4 Thank you in advance!

Hi Apple team, I have a recently created dev account and submitted two different 20-30 mb .apps for notary through the notary tool. I have read that this should only take minutes at this size of an app but both have been stuck in progress for almost 24+ hours. Below are the UUIDs of the notary submissions. Also I tried re-submitting but these are also stuck in progress. Successfully received submission history. history -------------------------------------------------- createdDate: 2025-09-26T11:46:32.643Z id: 9714758e-e216-496d-80f8-422f77011ebe name: <>.zip status: In Progress -------------------------------------------------- createdDate: 2025-09-25T21:48:46.161Z id: c2a81300-c903-4277-8ef3-70205a690c76 name: <>.zip status: In Progress -------------------------------------------------- createdDate: 2025-09-25T18:24:36.205Z id: 42742be1-c7e5-4483-a2c5-95e89086d070 name: <>.zip status: In Progress -------------------------------------------------- createdDate: 2025-09-25T16:35:09.059Z id: a404256e-40c2-4dca-97fc-983e70ea4b7b name: <>.zip status: In Progress

We've been creating iOS apps for a few years now, but when I tried last month, I got an error in my XCode that says: No profiles for 'com.os.hub.mth2' were found Xcode couldn't find any iOS App Development provisioning profiles matching 'xxx.xxx.xxx.xxx'. I'm not sure if it's the cause or not, but when I look at the signing certificates, the Developer ID Application Certificate says: Missing Private Key The weird part of that is that I see a private key with this name in my Keychain access, so I'm not sure what's wrong. There has been a significant time gap between now and the last time we created a mobile app, so I'm not sure if something changed in XCode/MacOS to cause this issue, or if something expired. I'd appreciate any advice.

I started a notarization run a few hours ago. (and used --wait) Conducting pre-submission checks for Metrix Installer.dmg and initiating connection to the Apple notary service... Submission ID received   id: dd77be4c-0cb6-4913-a846-d4025ede37fd Successfully uploaded file   id: dd77be4c-0cb6-4913-a846-d4025ede37fd   path: /Users/johnluss/Work/Metrix Installer.dmg Waiting for processing to complete. Current status: In Progress................................................................................................................................. I finally ctrl-c out of it (PAGES of ....) and tried getting the log Submission log is not yet available or submissionId does not exist   id: dd77be4c-0cb6-4913-a846-d4025ede37fd The Apple System Status page shows all servers up and running. Any suggestions on what might be going wrong?

I tried building a macOS app with Electron, but I ran into problems during notarization. I used notarytool to upload my DMG and got status: Invalid. xcrun notarytool log output { "logFormatVersion": 1, "jobId": "680bf475-a5f4-4675-9083-aa755d492b18", "status": "Invalid", "statusSummary": "Archive contains critical validation errors", "statusCode": 4000, "archiveFilename": "BODYPARK-v3.6.0-mac.app.zip", "uploadDate": "2025-09-25T02:50:41.523Z", "sha256": "e61074b9bba6d03696f2d8b0b13870daafc283960e61ab5002d688e4e82ef6f6", "ticketContents": null, "issues": [ { "severity": "error", "code": null, "path": "BODYPARK-v3.6.0-mac.app.zip/BODYPARK-v3.6.0-mac.app/Contents/Resources/plugin/XMagic/mac/libpag.framework/libpag", "message": "The signature of the binary is invalid.", "docUrl": "https://developer.apple.com/documentation/security/notarizing_macos_software_before_distribution/resolving_common_notarization_issues#3087735", "architecture": "x86_64" }, { "severity": "error", "code": null, "path": "BODYPARK-v3.6.0-mac.app.zip/BODYPARK-v3.6.0-mac.app/Contents/Resources/plugin/XMagic/mac/libpag.framework/libpag", "message": "The signature does not include a secure timestamp.", "docUrl": "https://developer.apple.com/documentation/security/notarizing_macos_software_before_distribution/resolving_common_notarization_issues#3087733", "architecture": "x86_64" }, { "severity": "error", "code": null, "path": "BODYPARK-v3.6.0-mac.app.zip/BODYPARK-v3.6.0-mac.app/Contents/Resources/plugin/XMagic/mac/libpag.framework/libpag", "message": "The signature of the binary is invalid.", "docUrl": "https://developer.apple.com/documentation/security/notarizing_macos_software_before_distribution/resolving_common_notarization_issues#3087735", "architecture": "arm64" }, { "severity": "error", "code": null, "path": "BODYPARK-v3.6.0-mac.app.zip/BODYPARK-v3.6.0-mac.app/Contents/Resources/plugin/XMagic/mac/libpag.framework/libpag", "message": "The signature does not include a secure timestamp.", "docUrl": "https://developer.apple.com/documentation/security/notarizing_macos_software_before_distribution/resolving_common_notarization_issues#3087733", "architecture": "arm64" } ] } I checked the signature of my .app file: codesign -v -vvv --deep --strict /Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/MacOS/BODYPARK-v3.6.0-mac --prepared:/Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/Frameworks/BODYPARK-v3.6.0-mac Helper (GPU).app --validated:/Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/Frameworks/BODYPARK-v3.6.0-mac Helper (GPU).app --prepared:/Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/Frameworks/BODYPARK-v3.6.0-mac Helper (Plugin).app --validated:/Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/Frameworks/BODYPARK-v3.6.0-mac Helper (Plugin).app --prepared:/Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/Frameworks/TXFFmpeg.framework/Versions/Current/. --validated:/Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/Frameworks/TXFFmpeg.framework/Versions/Current/. --prepared:/Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/Frameworks/Electron Framework.framework/Versions/Current/. --prepared:/Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/Frameworks/Electron Framework.framework/Versions/Current/Helpers/chrome_crashpad_handler --validated:/Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/Frameworks/Electron Framework.framework/Versions/Current/Helpers/chrome_crashpad_handler --validated:/Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/Frameworks/Electron Framework.framework/Versions/Current/. --prepared:/Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/Frameworks/TXSoundTouch.framework/Versions/Current/. --validated:/Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/Frameworks/TXSoundTouch.framework/Versions/Current/. --prepared:/Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/Frameworks/BODYPARK-v3.6.0-mac Helper.app --validated:/Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/Frameworks/BODYPARK-v3.6.0-mac Helper.app --prepared:/Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/Frameworks/BODYPARK-v3.6.0-mac Helper (Renderer).app --validated:/Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/Frameworks/BODYPARK-v3.6.0-mac Helper (Renderer).app /Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/MacOS/BODYPARK-v3.6.0-mac: valid on disk /Users/zhangheng/Desktop/development/coach-app/dist_electron/mac-universal/BODYPARK-v3.6.0-mac.app/Contents/MacOS/BODYPARK-v3.6.0-mac: satisfies its Designated Requirement It looks like local signing succeeded, but notarization is failing. I’m a beginner with macOS signing/notarization. Could you please help me figure out what I’m doing wrong and how to fix this? I’d really appreciate any guidance.

I have a Qt desktop app that I was shipping to users as a dmg on macOS. But now I'll need to kind of rebrand the app to different users, that rebranding involves changing the name and the icon of the app I'm not sure how feasible that is on macOS but here's what I'm thinking: First I'll include all apps for all brands inside the app resources, and instead of shipping the app directly, I will ship and installer (either .pkg or a custom made installer app) that will be responsible for downloading the main app and also setting some environmental variables somewhere so that I can choose the icon from the resources based on the env var values. And then either change the app icon and name from the installer itself, or implement something inside the app that makes it change the icon and name on launch (both icon in finder and in dock) but maybe one of those methods (or both) will break the codesign/notarization of the app so I want to avoid that too I'm not sure if someone has done this before or how feasible such scenario is. Is what I'm thinking valid? or is there a whole other way possibly easier than this to go about implementing such feature? The purpose of this is that I don't want to have to create multiple releases for multiple brands when they're all the same application with different icons/names, and also when releasing an update it will be just one update for all brands Thank you in advance and feel free to ask any further questions for clarification

Hey! I am developing a macOS application with the help of an external vendor, who is supplying me with a closed-source XCFramework. In Xcode, when I import their XCFramework bundle, when running the app, or opening a SwiftUI preview, or interacting with the app in any form, I get the familiar dialog: "[SDK name].framework" Not Opened - Apple could not verify "[SDK name].framework" is free from malware that may harm your Mac or compromise privacy. (Regardless, the application can run on my machine.) But indeed, their cross-platform iOS/macOS XCFramework is not notarized at all (using spctl -a -t install), plus the macOS binary embedded is not code signed correctly (using codesign -d). The XCFramework itself is production code signed with a Developer ID certificate, however I believed the above issues to be valid. Now, I asked the vendor to provide a correctly distributed (so code signed and notarized) framework, however they pointed out that "when I embed and sign the product in my app, it will be re-signed anyways". I understand this is true, but I believe this to be an important security boundary. If I were to re-sign under my name a closed source binary - previously unchecked for malware by Apple Notary Service -, I would put myself up for embedding potentially malicious code in my app, which could only be traced back to me - which would in turn mean a security issue would hinder my reputation here. Am I being over-protective here, or is this a valid concern? I have no way to see the source code, so I strongly believe this XCFramework should be notarized correctly. I understand that an in-house XCFramework is fine unnotarized, given that I know its origin, but this seems like a unique case where notarization should be enforced from my side on the vendor.

Submissions stuck for ovwe 2 hours: 812e835c-6215-44ef-b052-030f8a4ef1cd 1bae8357-7b2e-450d-bde8-87e48a02c1a1 680d3c51-3316-43b3-a50d-ec0b444f183a Is there a service issue? Normal processing time exceeded.

Whilst waiting for the company developer account I successfully notarised an app/pkg On switching to the company account the app/pkg has been stuck in progress for over 2 days (see below) The initial submission was via Xcode and later via command line. The last one was when I updated bundle ids etc and built with Github Actions. The initial submission did coincide with a service outage, however that is marked as resolved. I would like to cancel all of them now that I have switched the signing account and the bundle ID but there seems no way to do this? Thoughts and comments welcome. Thanks Paul -------------------------------------------------- createdDate: 2025-08-14T11:03:24.837Z id: edf215d0-4d15-4075-aa6f-4755a35b3d45 name: ZenityEndpointAgent.pkg status: In Progress -------------------------------------------------- createdDate: 2025-08-12T21:36:36.345Z id: 9c98de09-d3aa-449b-ad47-7e721b0342c5 name: AIEdgeDeviceAgent.pkg status: In Progress -------------------------------------------------- createdDate: 2025-08-12T16:58:50.891Z id: 9206f9be-0fc4-4c6c-aa66-8fcbe3332155 name: AIEdgeDeviceAgent.pkg status: In Progress -------------------------------------------------- createdDate: 2025-08-12T10:37:35.624Z id: b20d1dd0-084e-441c-87a6-641fb088819e name: AIEdge Device Agent.zip status: In Progress

I am building an electron app bundled with python. My code signing was fast, but when it came to notarization, it has already taken over 6+ hours. How can I speed things up?

Hello, I'm currently trying to upload a new version of an existing application. But each time I try to validate the archive of the application, I got the following error in Xcode (v16.2) : Invalid code signing entitlements. Your application bundle’s signature contains code signing entitlements that aren’t supported on macOS. Specifically, the “37CG5MY799.com.example.app” value for the com.apple.application-identifier key in “com.example.app.pkg/Payload/app.app/Contents/MacOS/app” isn’t supported. This value should be a string that starts with your Team ID, followed by a dot (“.”), followed by the bundle ID. I suspect that there is a problem with the App ID Prefix (that is 37CG5MY799 for the app) when our team ID is E4R7RJ7LA3 but I cannot find a solution. I asked the Apple Developer Support for help and I have read the documentation they sent but it couldn't solve this problem so they redirected me to the forums. https://developer.apple.com/library/archive/qa/qa1879/_index.html https://developer.apple.com/library/archive/technotes/tn2318/_index.html#//apple_ref/doc/uid/DTS40013777-CH1-OVERVIEW https://developer.apple.com/library/archive/technotes/tn2318/_index.html#//apple_ref/doc/uid/DTS40013777-CH1-TNTAG33 There isn't any obvious App ID Prefix mismatch in the entitlement between the Application's signature entitlement and the Embedded provisioning profile entitlement . Application's signature entitlement : <dict> <key>com.apple.application-identifier</key> <string>37CG5MY799.com.example.app</string> <key>com.apple.developer.team-identifier</key> <string>E4R7RJ7LA3</string> <key>com.apple.security.app-sandbox</key> <true/> <key>com.apple.security.application-groups</key> <array> <string>group.com.example.app</string> </array> <key>com.apple.security.files.user-selected.read-only</key> <true/> </dict> Embedded provisioning profile entitlement : <dict> <key>com.apple.security.application-groups</key> <array> <string>group.com.example.app</string> <string>E4R7RJ7LA3.*</string> </array> <key>com.apple.application-identifier</key> <string>37CG5MY799.com.example.app</string> <key>keychain-access-groups</key> <array> <string>37CG5MY799.*</string> </array> <key>com.apple.developer.team-identifier</key> <string>E4R7RJ7LA3</string> </dict> The app also have a browser extension that correctly use the Team ID. How to solve this problem ? Thanks for your time, Qeg

We distribute our macOS products as a PKG downloaded from our website. To simplify configuration for our customers, we create a PKG for each customer that contains identifying data for that customer. We are currently doing this by notarizing the PKG for each customer and uploading the result. Since we sometimes exceed the notarization limit of 75/day, we began investigating other ways of including the identifying data. One avenue seemed to be the extended attribute com.apple.application-instance, but after experimentation it appears that this attribute does not persist through downloads. There are very few resources describing this attribute (TN2206) but a close reading seems to confirm that the attribute has to be set on the user’s machine. Can you confirm that this is the case? Is there any other way for customizing an installer PKG that won’t run afoul of notarization limits?

I help a lot of developers with macOS trusted execution problems. For example, they might have an app being blocked by Gatekeeper, or an app that crashes on launch with a code signing error. If you encounter a problem that’s not explained here, start a new thread with the details. Put it in the Code Signing > General subtopic and tag it with relevant tags like Gatekeeper, Code Signing, and Notarization — so that I see it. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com" Resolving Trusted Execution Problems macOS supports three software distribution channels: The user downloads an app from the App Store. The user gets a Developer ID-signed program directly from its developer. The user builds programs locally using Apple or third-party developer tools. The trusted execution system aims to protect users from malicious code. It’s comprised of a number of different subsystems. For example, Gatekeeper strives to ensure that only trusted software runs on a user’s Mac, while XProtect is the platform’s built-in anti-malware technology. Note To learn more about these technologies, see Apple Platform Security. If you’re developing software for macOS your goal is to avoid trusted execution entanglements. You want users to install and use your product without taking any special steps. If, for example, you ship an app that’s blocked by Gatekeeper, you’re likely to lose a lot of customers, and your users’ hard-won trust. Trusted execution problems are rare with Mac App Store apps because the Mac App Store validation process tends to catch things early. This post is primarily focused on Developer ID-signed programs. Developers who use Xcode encounter fewer trusted execution problems because Xcode takes care of many code signing and packaging chores. If you’re not using Xcode, consider making the switch. If you can’t, consult the following for information on how to structure, sign, and package your code: Placing content in a bundle Embedding nonstandard code structures in a bundle Embedding a command-line tool in a sandboxed app Creating distribution-signed code for macOS Packaging Mac software for distribution Gatekeeper Basics User-level apps on macOS implement a quarantine system for new downloads. For example, if Safari downloads a zip archive, it quarantines that archive. This involves setting the com.apple.quarantine extended attribute on the file. Note The com.apple.quarantine extended attribute is not documented as API. If you need to add, check, or remove quarantine from a file programmatically, use the quarantinePropertiesKey property. User-level unarchiving tools preserve quarantine. To continue the above example, if you double click the quarantined zip archive in the Finder, Archive Utility will unpack the archive and quarantine the resulting files. If you launch a quarantined app, the system invokes Gatekeeper. Gatekeeper checks the app for problems. If it finds no problems, it asks the user to confirm the launch, just to be sure. If it finds a problem, it displays an alert to the user and prevents them from launching it. The exact wording of this alert varies depending on the specific problem, and from release to release of macOS, but it generally looks like the ones shown in Apple > Support > Safely open apps on your Mac. The system may run Gatekeeper at other times as well. The exact circumstances under which it runs Gatekeeper is not documented and changes over time. However, running a quarantined app always invokes Gatekeeper. Unix-y networking tools, like curl and scp, don’t quarantine the files they download. Unix-y unarchiving tools, like tar and unzip, don’t propagate quarantine to the unarchived files. Confirm the Problem Trusted execution problems can be tricky to reproduce: You may encounter false negatives, that is, you have a trusted execution problem but you don’t see it during development. You may also encounter false positives, that is, things fail on one specific Mac but otherwise work. To avoid chasing your own tail, test your product on a fresh Mac, one that’s never seen your product before. The best way to do this is using a VM, restoring to a snapshot between runs. For a concrete example of this, see Testing a Notarised Product. The most common cause of problems is a Gatekeeper alert saying that it’s blocked your product from running. However, that’s not the only possibility. Before going further, confirm that Gatekeeper is the problem by running your product without quarantine. That is, repeat the steps in Testing a Notarised Product except, in step 2, download your product in a way that doesn’t set quarantine. Then try launching your app. If that launch fails then Gatekeeper is not the problem, or it’s not the only problem! Note The easiest way to download your app to your test environment without setting quarantine is curl or scp. Alternatively, use xattr to remove the com.apple.quarantine extended attribute from the download before you unpack it. For more information about the xattr tool, see the xattr man page. Trusted execution problems come in all shapes and sizes. Later sections of this post address the most common ones. But first, let’s see if there’s an easy answer. Run a System Policy Check macOS has a syspolicy_check tool that can diagnose many common trusted execution issues. To check an app, run the distribution subcommand against it: % syspolicy_check distribution MyApp.app App passed all pre-distribution checks and is ready for distribution. If there’s a problem, the tool prints information about that problem. For example, here’s what you’ll see if you run it against an app that’s notarised but not stapled: % syspolicy_check distribution MyApp.app App has failed one or more pre-distribution checks. --------------------------------------------------------------- Notary Ticket Missing File: MyApp.app Severity: Fatal Full Error: A Notarization ticket is not stapled to this application. Type: Distribution Error … Note In reality, stapling isn’t always required, so this error isn’t really Fatal (r. 151446728 ). For more about that, see The Pros and Cons of Stapling forums. And here’s what you’ll see if there’s a problem with the app’s code signature: % syspolicy_check distribution MyApp.app App has failed one or more pre-distribution checks. --------------------------------------------------------------- Codesign Error File: MyApp.app/Contents/Resources/added.txt Severity: Fatal Full Error: File added after outer app bundle was codesigned. Type: Notary Error … The syspolicy_check isn’t perfect. There are a few issues it can’t diagnose (r. 136954554, 151446550). However, it should always be your first step because, if it does work, it’ll save you a lot of time. Note syspolicy_check was introduced in macOS 14. If you’re seeing a problem on an older system, first check your app with syspolicy_check on macOS 14 or later. If you can’t run the syspolicy_check tool, or it doesn’t report anything actionable, continue your investigation using the instructions in the following sections. App Blocked by Gatekeeper If your product is an app and it works correctly when not quarantined but is blocked by Gatekeeper when it is, you have a Gatekeeper problem. For advice on how to investigate such issues, see Resolving Gatekeeper Problems. App Can’t Be Opened Not all failures to launch are Gatekeeper errors. In some cases the app is just broken. For example: The app’s executable might be missing the x bit set in its file permissions. The app’s executable might be subtly incompatible with the current system. A classic example of this is trying to run a third-party app that contains arm64e code on systems prior to macOS 26 beta. macOS 26 beta supports arm64e apps directly. Prior to that, third-party products (except kernel extensions) were limited to arm64, except for the purposes of testing. The app’s executable might claim restricted entitlements that aren’t authorised by a provisioning profile. Or the app might have some other code signing problem. Note For more information about provisioning profiles, see TN3125 Inside Code Signing: Provisioning Profiles. In such cases the system displays an alert saying: The application “NoExec” can’t be opened. [[OK]] Note In macOS 11 this alert was: You do not have permission to open the application “NoExec”. Contact your computer or network administrator for assistance. [[OK]] which was much more confusing. A good diagnostic here is to run the app’s executable from Terminal. For example, an app with a missing x bit will fail to run like so: % NoExec.app/Contents/MacOS/NoExec zsh: permission denied: NoExec.app/Contents/MacOS/NoExec And an app with unauthorised entitlements will be killed by the trusted execution system: % OverClaim.app/Contents/MacOS/OverClaim zsh: killed OverClaim.app/Contents/MacOS/OverClaim In some cases running the executable from Terminal will reveal useful diagnostics. For example, if the app references a library that’s not available, the dynamic linker will print a helpful diagnostic: % MissingLibrary.app/Contents/MacOS/MissingLibrary dyld[88394]: Library not loaded: @rpath/CoreWaffleVarnishing.framework/Versions/A/CoreWaffleVarnishing … zsh: abort MissingLibrary.app/Contents/MacOS/MissingLibrary Code Signing Crashes on Launch A code signing crash has the following exception information: Exception Type: EXC_CRASH (SIGKILL (Code Signature Invalid)) The most common such crash is a crash on launch. To confirm that, look at the thread backtraces: Backtrace not available For steps to debug this, see Resolving Code Signing Crashes on Launch. One common cause of this problem is running App Store distribution-signed code. Don’t do that! For details on why that’s a bad idea, see Don’t Run App Store Distribution-Signed Code. Code Signing Crashes After Launch If your program crashes due to a code signing problem after launch, you might have encountered the issue discussed in Updating Mac Software. Non-Code Signing Failures After Launch The hardened runtime enables a number of security checks within a process. Some coding techniques are incompatible with the hardened runtime. If you suspect that your code is incompatible with the hardened runtime, see Resolving Hardened Runtime Incompatibilities. App Sandbox Inheritance If you’re creating a product with the App Sandbox enabled and it crashes with a trap within _libsecinit_appsandbox, it’s likely that you’re having App Sandbox inheritance problems. For the details, see Resolving App Sandbox Inheritance Problems. Library Loading Problem Most library loading problems have an obvious cause. For example, the library might not be where you expect it, or it might be built with the wrong platform or architecture. However, some library loading problems are caused by the trusted execution system. For the details, see Resolving Library Loading Problems. Explore the System Log If none of the above resolves your issue, look in the system log for clues as to what’s gone wrong. Some good keywords to search for include: gk, for Gatekeeper xprotect syspolicy, per the syspolicyd man page cmd, for Mach-O load command oddities amfi, for Apple mobile file integrity, per the amfid man page taskgated, see its taskgated man page yara, discussed in Apple Platform Security ProvisioningProfiles You may be able to get more useful logging with this command: % sudo sysctl -w security.mac.amfi.verbose_logging=1 Here’s a log command that I often use when I’m investigating a trusted execution problem and I don’t know here to start: % log stream --predicate "sender == 'AppleMobileFileIntegrity' or sender == 'AppleSystemPolicy' or process == 'amfid' or process == 'taskgated-helper' or process == 'syspolicyd'" For general information the system log, see Your Friend the System Log. Revision History 2025-08-06 Added the Run a System Policy Check section, which talks about the syspolicy_check tool (finally!). Clarified the discussion of arm64e. Made other editorial changes. 2024-10-11 Added info about the security.mac.amfi.verbose_logging option. Updated some links to point to official documentation that replaces some older DevForums posts. 2024-01-12 Added a specific command to the Explore the System Log section. Change the syspolicy_check callout to reflect that macOS 14 is no longer in beta. Made minor editorial changes. 2023-06-14 Added a quick call-out to the new syspolicy_check tool. 2022-06-09 Added the Non-Code Signing Failures After Launch section. 2022-06-03 Added a link to Don’t Run App Store Distribution-Signed Code. Fixed the link to TN3125. 2022-05-20 First posted.