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Apple Pay Documentation

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How to Adding credit or debit cards from a card issuer’s website
Hi, I understand that it's possible to add a virtual debit or credit card from a mobile app into the iOS Wallet using PassKit from the Apple SDK. However, I haven't come across documentation on how to achieve this directly from a web app. I found this article on Apple's support site (https://support.apple.com/en-gb/guide/security/secdc2567239/web), which mentions adding cards from a card issuer’s website, but it doesn’t provide details on the process. Could you please confirm if it's possible to add a card directly from a web app without using a mobile app? If so, could you guide me to the relevant documentation? Thanks in advance!
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Nov ’25
Help with "500 Broker Service Response Exception" during Apple Pay In-App Provisioning
I tried to test In-App Provisioning in Production for our whitelisted app through TestFlight (Internal Testing Track) and we received the following error response from PassBook during the provisioning attempt, Could you please guide us? Error Response from sysdiagnose PassBookUIService during In-App Provisioning attempt: { statusCode = 500; statusMessage = "Broker Service Response exception"; } I reported the error in Feedback Assistant: ID: FB16112348 (500 Broker Service Response exception during Apple Pay In-App Provisioning ). Note:- I am reffering to Getting Started with Apple Pay: In-App Provisioning, Verification, Security, and Wallet Extensions
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Oct ’25
Format of expirationDate on Merchant Token Event
I am working on implementing merchant token notifications. When calling this endpoint https://developer.apple.com/documentation/merchanttokennotificationservices/merchant-token-event-retrieval, the result contains a CardMetadata object with an expirationDate field (see https://developer.apple.com/documentation/merchanttokennotificationservices/cardmetadata). What is the format of this field? The spec only mentions that it has a maximum length of 8 characters.
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Apple Pay Fails in Chrome
I'm implementing Apple Pay for our application via the Apple Pay JS API, and everything works as expected when initiating a session from a Safari browser. However, when attempting to start a session in a non-Safari browser (Chrome in this case), I see the following behavior: The "Scan Code with iPhone" popup appears I scan the code with my device (9th gen iPad running iPadOS 18.5 if that matters) The Apple Pay view does not appear on the device, and the "Scan Code" popup closes on the browser without any further information given. I can see the messages being passed in the network tab, with the final message being a "getPaymentRequestResponse" message appearing at the time the code is scanned. I suspect merchant validation is failing since that should be the next step, but that's just an educated guess at this point. I would appreciate any help getting this issue resolved.
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Jul ’25
~15s Delay in startSession
Hello, We are experiencing a consistent delay when initiating Apple Pay sessions using the https://apple-pay-gateway.apple.com/paymentservices/startSession endpoint. Below is a detailed overview of our setup and the issue. Setup Our web service is hosted in AWS and there is a proxy server between our web service and Apple servers. We are passing the correct domain in the initiativeContext field of the startSession request. The .well-known/apple-developer-merchantid-domain-association file is hosted on a different domain, which is also correctly configured and associated with our merchant ID in the Apple Developer portal. Observed Behavior When the same request is made from a local development environment, Apple responds immediately (under 1 second). When the request is made from our AWS-hosted service, Apple responds with a valid session, but only after a consistent ~15-second delay. The content and response are otherwise identical — only the timing differs. We would appreciate any insights or suggestions from others who have faced similar behavior or from the Apple Pay team. Thank you in advance!
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Sandbox Testing
Hi, I set up a Sandbox Tester account in my company’s Apple Developer Program and signed in on my iPhone under Settings → App Store → Sandbox Account. When I go to Wallet → Add, I only see options for Credit or Debit Card or Travel Card. The option to add an Apple Pay Sandbox Card is missing, and when I try entering the test card numbers from Apple’s documentation (developer.apple.com/apple-pay/sandbox-testing), the card is not valid. Has anyone experienced this and found a solution? Thanks! PS: I can't post this to Wallet Category, I keep getting error that it contains sensitive text.
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4d
Apple Pay fractional amounts for RSD
Hello all, I’m helping a customer integrate Apple Pay, and I’m seeing a behavior I can’t fully explain. I hope someone here can help clarify whether this is expected or whether it’s a bug / misconfiguration on my side. Currency: RSD (Serbian Dinar) Amount: 3.45 RSD (two decimals) Result: Apple Pay cancels the payment automatically when the amount includes decimals, without even displaying the paymentsheet. Things I have checked: ISO 4217 defines RSD with 2 minor units, so fractional amounts like 3.45 should be valid. Processors treat RSD as a two-decimal currency. Apple’s documentation does not provide a per-currency decimal rule table. In testing, whole-number RSD amounts succeed, while fractional amounts (e.g. 3.45 RSD) fail. I did not encounter this problem with other currencies like EUR, USD. Has anyone encountered this issue before?
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235
Oct ’25
Apple Pay pre-auth: how to not show hold amount (gas-station style) for usage-based rentals?
We’re building a usage-based rental flow. The final charge is only known after the session ends (like gas pumps). We want the same Apple Pay UX that gas stations like at a gas station has: the user does not see a pre-authorization amount up front; they only see “approved” and later the final posted amount on the statement. What we observe (gas stations / desired UX) When paying at gas station with Apple Pay (card-present), the user confirms their card (double-tap) but no pre-auth amount is shown in Wallet/notification UI. The small notification is from the bank (not the merchant) and shows only bank + merchant name, no total. After fueling ends, the final amount appears on the statement from the merchant. What happens in our flow (current behavior) Platform: Apple Pay via Stripe (Apple Pay on the Web with QR → mobile Safari Wallet sheet). When a user confirms payment, the pre-authorization amount is shown immediately to the user (appears like a charge from the user’s perspective). We want to avoid showing that amount, matching the pay-at-pump experience.
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Oct ’25
domainName missing from create payment sessions request in sandbox
We have been using ApplePay on the web for years, but we are running into a problem since today in sandbox where domainName is missing from the create payment sessions request. We haven't changed anything related to this request any time recently. Static payment sessions url being hit in sandbox: https://apple-pay-gateway-cert.apple.com/paymentservices/paymentSession request format: "merchantIdentifier": "merchant.com.identifier", "displayName": "Test Store", "initiative": "web", "initiativeContext": "test.example.com", "domainName": "test.example.com" response format: { "epochTimestamp": 1763533367972, "expiresAt": 1763536967972, "merchantSessionIdentifier": "<merchantSessionIdentifier>", "nonce": "<nonce>", "merchantIdentifier": "<merchantIdentifier>", "displayName": "Test Store", "signature": "<signature>", "initiative": "web", "initiativeContext": "test.example.com", "signedFields": [ "merchantIdentifier", "merchantSessionIdentifier", "initiative", "initiativeContext", "displayName", "nonce" ], "operationalAnalyticsIdentifier": "Test Store:<identifier>", "retries": 0, "pspId": "<pspId>" } Production create session request to https://apple-pay-gateway.apple.com/paymentservices/paymentSession is behaving as expected, sending the following fields as response: epochTimestamp, expiresAt, merchantSessionIdentifier, nonce, merchantIdentifier, domainName, displayName, signature, operationalAnalyticsIdentifier, retries, pspId Claude seems to suggest this is a response when Messages for Business is enabled, but this ApplePay Payment Processing merchant is only configured for Apple Pay on the Web. Any ideas or pointers to check for? We are worried this will spill over in production as well, which will break our ApplePay integration. Thanks in advance!
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Nov ’25
SFCC Integration: onpaymentauthorized Not Firing After Touch ID Authentication (Apple Pay on the Web)
Hello everyone, We've encountered a blocking issue while integrating Apple Pay on the Web within a Salesforce Commerce Cloud (SFCC) environment. The session fails immediately after a successful user authentication. Problem Summary: After a user authenticates a payment with Touch ID or Face ID, the Apple Pay sheet showing error "Payment not completed" message. The core of the issue is that the onpaymentauthorized event handler is never invoked in our client-side JavaScript. As a result, the corresponding server-side SFCC paymentAuthorized hooks are never triggered, and we cannot obtain a payment token to complete the transaction. Also, No console logs are observed. Observed Flow of Events: The ApplePaySession proceeds correctly through the initial callbacks. We have verified through server-side logs that the corresponding SFCC platform hooks (getRequest, prepareBasket, shippingContactSelected, shippingMethodSelected) fire and complete successfully. The payment sheet correctly updates with shipping costs and the final transaction amount. Failure Point & Steps to Reproduce: A user initiates an Apple Pay transaction within our SFCC site. They select their shipping contact and method. The payment sheet updates the total amount. The user taps the "Pay" button and authenticates successfully via Touch ID / Face ID. Failure: The sheet immediately displays "Payment not completed" error. The onpaymentauthorized event is never fired on the client, and no paymentAuthorized calls reach our SFCC backend. We have confirmed this behavior is reproducible even when using the standard plugin_applepay provided by SFCC. There are no associated errors in the browser's JavaScript console or any server-side logs, as the process appears to fail within the native Apple Pay session before control is returned to our client-side code. Our Questions: Given this is occurring within an SFCC integration, we are trying to understand what could cause the session to terminate at this specific point. Are there internal validation checks that occur after successful user authentication but before the onpaymentauthorized event is dispatched? What configuration issues (e.g., in the ApplePayPaymentRequest, merchant identity certificate, etc.) are known to cause a failure at this exact step, especially within a platform integration like SFCC? Is there any additional client-side logging or debugging we can enable to get more insight into the internal state of the ApplePaySession? Any guidance from Apple engineers or other developers who have integrated Apple Pay with SFCC would be greatly appreciated. Thank you
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Mar ’26
Error Domain=PKPassKitErrorDomain Code=2
This error occurs in Apple Pay Wallet In-App Provisioning Flow for Credit / Debit Cards When the data received from the PNO (Visa) is passed to PKAddPaymentPassRequest this error is seen in addPaymentPassViewController, in the finalize stage. Docs provide no clue as to what could be wrong. iOS 18.2.1 XCode 15.2 Error description mentions "unsupportedVersionError" Is the pass version not supported? Is the wallet version not supported? Is it an app implementation error or error in the data received from the PNO?
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Oct ’25
In App Provisioning PKErrorHTTPResponseStatusCodeKey=500
Hello, we are developing in app provisioning of our American Express network cards. After clicking add to apple wallet in our app, I launch the PKAddPaymentPassViewController and click next. It loads for a few seconds and then I get: [<private>] ProvisioningOperationComposer: Step '<private>' failed with error Error Domain=PKProvisioningErrorDomain Code=5 UserInfo={PKErrorHTTPResponseStatusCodeKey=500} Does anyone have any insight on what this error means?
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Apple Pay JS v3 in Angular: postMessage origin mismatch and onpaymentauthorized never fires
Description: I’m integrating Apple Pay JS (version 3) into an Angular application. Here are the key details: Environment: Angular (latest) Apple Pay JS v3 Chrome (confirmed window.ApplePaySession is available) application region is in US. I'm in Taiwan and using my iPhone Taiwan account to scan the QR Code/ Implemented Handlers: onvalidatemerchant onpaymentmethodselected onpaymentauthorized oncancel Observed Behavior: When I click the Apple Pay button, the console logs: Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://applepay.cdn-apple.com') does not match the recipient window's origin ('https://{our-domain-name}') Despite this, the QR code still appears. Scanning the QR code with an iPhone 13 Pro running iOS 18.4.1 brings up the Apple Pay sheet with the correct amount, but payment never completes. In the browser, none of my Angular event handlers fire except oncancel. Questions: What causes the postMessage origin mismatch with Apple’s CDN frame, and how should my application handle it? Why doesn’t onpaymentauthorized ever fire, and how can I complete the payment flow so that session.completePayment() succeeds? Any guidance or sample code snippets for a proper merchant-validation and payment-completion sequence in this setup would be greatly appreciated. my code onApplePayButtonClicked() { if (!ApplePaySession) { console.error('[ApplePay] ApplePaySession is not supported'); return; } // Define ApplePayPaymentRequest const request : ApplePayJS.ApplePayPaymentRequest = { countryCode: this.currencyCode, currencyCode: Constants.CountryCodeUS, merchantCapabilities: this.merchantCapabilities, supportedNetworks: this.supportedNetworks, total: { label: this.label, type: "final" as ApplePayJS.ApplePayLineItemType, amount: this.orderAmount.toString(), }, }; // Create ApplePaySession const session = new ApplePaySession(3, request); session.onvalidatemerchant = async event => { console.info('[ApplePay] onvalidatemerchant', event); try { const merchantSession = await fetch(`${this.paymentUrl}/api/applepay/validatemerchant`, { method: 'POST', headers: { 'Content-Type': 'application/json', }, body: JSON.stringify({ PKeyCompany: this.paymentAppleMerchantId, ValidationUrl: event.validationURL }) }).then((r) => r.json()); session.completeMerchantValidation(merchantSession); } catch (error) { console.error('[ApplePay] onvalidatemerchant MerchantValidation error', error); session.abort(); } }; session.onpaymentauthorized = (event) => { console.info('[ApplePay] paymentauthorized', event); const token = event.payment.token; this.paymentTokenEmitted.emit({ token: JSON.stringify(token), paymentType: PaymentOptionType.ApplePay }); session.completePayment(ApplePaySession.STATUS_SUCCESS); }; session.onpaymentmethodselected = (event) => { console.info('[ApplePay] paymentmethodselected', event); const update: ApplePayJS.ApplePayPaymentMethodUpdate = { newTotal: request.total }; session.completePaymentMethodSelection(update); }; session.oncancel = (event) => { console.error('[ApplePay] oncancel', event); this.errorEmitted.emit({ error: 'Apple Pay cancel' }); }; session.begin(); }
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Stability issues with Apple Pay Sandbox Cards
We are writing to report a recurring stability issue with the Apple Pay sandbox environment. We are using the official sandbox test cards provided on the Apple Developer website for our testing: https://developer.apple.com/apple-pay/sandbox-testing/ We are experiencing frequent, intermittent failures when attempting to add these sandbox cards to the Wallet for testing purposes. The issue typically occurs a couple of times per day. When the failure occurs, the card provisioning process fails unexpectedly. The issue is not limited to a single card; we have observed this behavior across all available card networks. In some instances, all cards (Visa, Mastercard, Discover, Amex) fail to provision simultaneously. At other times, the issue appears to be isolated to specific networks while others work correctly. Crucially, the issue appears to be temporary. After some time passes (ranging from minutes to an hour), we are able to add the exact same card successfully without making any changes to our test environment or configuration. We have diligently checked our setup to rule out configuration errors on our end. This includes verifying: The device is set to a supported region. We are signed in with a valid sandbox tester Apple ID. All other prerequisites for sandbox testing are met. The fact that the process works correctly at other times strongly suggests that this is a server-side stability issue within the Apple Pay sandbox environment rather than a persistent misconfiguration on our part. To help with your investigation, we have attached an image that demonstrates a failed attempt to add a card. Could you please investigate the stability of the sandbox card provisioning service? Please let us know if this is a known issue or if there is any further information we can provide. Thank you for your time and assistance.
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ApplePaySession.applePayCapabilities() started returning applePayUnsupported in third-party browsers
We rely on ApplePaySession.applePayCapabilities() to decide whether to show the Apple Pay button. We use two different merchant IDs for non-prod/prod environments, and encountered a change in behavior where this API now returns different results. These merchant IDs are generated from a third-party provider Adyen. However, Adyen has informed us that they are unable to identify the root cause of the issue and advised us to seek assistance directly from Apple Pay support. Timeline Last known working date: 13/08/2025 Issue first noticed: 18/08/2025 Environment Details Apple Pay JS API version 1.latest Browsers Tested: Third party browsers including Chrome/139.0.0.0, Firefox/141.0 Browsers with ApplePaySession built-in (like iOS Chrome, iOS Safari, and macOS Safari) are working fine Framework Stack: Angular v18.1.3 (important) no configuration setup in Apple dev account, merchantId is generated from a third-party provider Adyen. Current Execution Flow: Apple Pay JS API script element is injected <script type="text/javascript" async="" src="https://applepay.cdn-apple.com/jsapi/1.latest/apple-pay-sdk.js"></script> Triggers below to check apple pay readiness, different ${merchantId_credential} is used: await window.ApplePaySession.applePayCapabilities(`${merchantId_credential}`); (**ApplePaySession is a valid object at this point) Observed that different paymentCredentialStatus is returned // nonprod env { "paymentCredentialStatus": "applePayUnsupported" // unexpected } // prod env { "paymentCredentialStatus": "paymentCredentialStatusUnknown" } The same code is executed in each environment and the behaviour was also the same, but has changed since then. Side notes By checking the SDK’s internal code, we saw that in third-party browsers it makes an extra call to the following endpoint. Responses from this call also come back differently depending on the merchantId. When invoking below: curl -X POST \ https://smp-paymentservices.apple.com/paymentservices/v3/checkStatus/merchant/{merchantId} \ -H 'Content-Type: application/json' \ -d '{ "initiative": "web", "initiativeContext": "env_specific_domain" }' Our non-prod environment returns {"registered":false} while using prod's merchantId and domain it returns {"registered":true}. We thought the issue might be domain-related since the environments are on different domains, but so far, no luck. The main questions we're looking to resolve are: Why did the behavior change at a certain point despite no code changes? How should we approach this investigation, and what specific requests should we be making to the Adyen team? Why does the response from the call to https://smp-paymentservices.apple.com/paymentservices/v3/checkStatus/merchant/{merchantId} return different results? Perhaps this could provide a clue regarding the question above? We noticed that canMakePayments() is returning true, so we could consider using that as a workaround. Would it be safe to change the source of truth relying on canMakePayments() for displaying Apple Pay? There is a concern that this issue may also occur in our production environment, so we would appreciate assistance in understanding what is happening and finding a resolution.
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Oct ’25
cant add Apple Pay Mastercard test card
I recently created a Sandbox account and successfully added an Apple Pay test MasterCard to the sandbox Wallet to run a test. Yesterday, I created a different account and tried to add a MasterCard on another device, but I received a "Card device limit" error. I then deleted the card from the original device (where it had been successfully added) and tried to re-add it, but this device also failed. I was able to confirm that a JCB card can be added, but I need to test with MasterCard. What should I do to resolve this?
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Dec ’25
How to Adding credit or debit cards from a card issuer’s website
Hi, I understand that it's possible to add a virtual debit or credit card from a mobile app into the iOS Wallet using PassKit from the Apple SDK. However, I haven't come across documentation on how to achieve this directly from a web app. I found this article on Apple's support site (https://support.apple.com/en-gb/guide/security/secdc2567239/web), which mentions adding cards from a card issuer’s website, but it doesn’t provide details on the process. Could you please confirm if it's possible to add a card directly from a web app without using a mobile app? If so, could you guide me to the relevant documentation? Thanks in advance!
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3
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1
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1.2k
Activity
Nov ’25
Help with "500 Broker Service Response Exception" during Apple Pay In-App Provisioning
I tried to test In-App Provisioning in Production for our whitelisted app through TestFlight (Internal Testing Track) and we received the following error response from PassBook during the provisioning attempt, Could you please guide us? Error Response from sysdiagnose PassBookUIService during In-App Provisioning attempt: { statusCode = 500; statusMessage = "Broker Service Response exception"; } I reported the error in Feedback Assistant: ID: FB16112348 (500 Broker Service Response exception during Apple Pay In-App Provisioning ). Note:- I am reffering to Getting Started with Apple Pay: In-App Provisioning, Verification, Security, and Wallet Extensions
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3
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1
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538
Activity
Oct ’25
Format of expirationDate on Merchant Token Event
I am working on implementing merchant token notifications. When calling this endpoint https://developer.apple.com/documentation/merchanttokennotificationservices/merchant-token-event-retrieval, the result contains a CardMetadata object with an expirationDate field (see https://developer.apple.com/documentation/merchanttokennotificationservices/cardmetadata). What is the format of this field? The spec only mentions that it has a maximum length of 8 characters.
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3
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172
Activity
4d
500 Broker Service Response exception during Apple Pay In-App Provisioning
I'm facing problem with in-app-provisioning in production application. When we try to tokenize (before T&C step) we are getting error from topic. I've also posted this in Feedback Assistant: FB18403577. I'll be very happy if someone could help me to get what is wrong with data or configuration of application.
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3
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248
Activity
Oct ’25
Apple Pay Fails in Chrome
I'm implementing Apple Pay for our application via the Apple Pay JS API, and everything works as expected when initiating a session from a Safari browser. However, when attempting to start a session in a non-Safari browser (Chrome in this case), I see the following behavior: The "Scan Code with iPhone" popup appears I scan the code with my device (9th gen iPad running iPadOS 18.5 if that matters) The Apple Pay view does not appear on the device, and the "Scan Code" popup closes on the browser without any further information given. I can see the messages being passed in the network tab, with the final message being a "getPaymentRequestResponse" message appearing at the time the code is scanned. I suspect merchant validation is failing since that should be the next step, but that's just an educated guess at this point. I would appreciate any help getting this issue resolved.
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3
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193
Activity
Jul ’25
~15s Delay in startSession
Hello, We are experiencing a consistent delay when initiating Apple Pay sessions using the https://apple-pay-gateway.apple.com/paymentservices/startSession endpoint. Below is a detailed overview of our setup and the issue. Setup Our web service is hosted in AWS and there is a proxy server between our web service and Apple servers. We are passing the correct domain in the initiativeContext field of the startSession request. The .well-known/apple-developer-merchantid-domain-association file is hosted on a different domain, which is also correctly configured and associated with our merchant ID in the Apple Developer portal. Observed Behavior When the same request is made from a local development environment, Apple responds immediately (under 1 second). When the request is made from our AWS-hosted service, Apple responds with a valid session, but only after a consistent ~15-second delay. The content and response are otherwise identical — only the timing differs. We would appreciate any insights or suggestions from others who have faced similar behavior or from the Apple Pay team. Thank you in advance!
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3
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227
Activity
4d
Sandbox Testing
Hi, I set up a Sandbox Tester account in my company’s Apple Developer Program and signed in on my iPhone under Settings → App Store → Sandbox Account. When I go to Wallet → Add, I only see options for Credit or Debit Card or Travel Card. The option to add an Apple Pay Sandbox Card is missing, and when I try entering the test card numbers from Apple’s documentation (developer.apple.com/apple-pay/sandbox-testing), the card is not valid. Has anyone experienced this and found a solution? Thanks! PS: I can't post this to Wallet Category, I keep getting error that it contains sensitive text.
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3
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413
Activity
4d
registering apple pay as a psp
Does anyone know how to register as a psp for apple pay. My psp is based in the UAE and I cant seem to find an easy way to enroll the psp to apple pay
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3
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234
Activity
Oct ’25
Apple Pay fractional amounts for RSD
Hello all, I’m helping a customer integrate Apple Pay, and I’m seeing a behavior I can’t fully explain. I hope someone here can help clarify whether this is expected or whether it’s a bug / misconfiguration on my side. Currency: RSD (Serbian Dinar) Amount: 3.45 RSD (two decimals) Result: Apple Pay cancels the payment automatically when the amount includes decimals, without even displaying the paymentsheet. Things I have checked: ISO 4217 defines RSD with 2 minor units, so fractional amounts like 3.45 should be valid. Processors treat RSD as a two-decimal currency. Apple’s documentation does not provide a per-currency decimal rule table. In testing, whole-number RSD amounts succeed, while fractional amounts (e.g. 3.45 RSD) fail. I did not encounter this problem with other currencies like EUR, USD. Has anyone encountered this issue before?
Replies
3
Boosts
0
Views
235
Activity
Oct ’25
Apple Pay pre-auth: how to not show hold amount (gas-station style) for usage-based rentals?
We’re building a usage-based rental flow. The final charge is only known after the session ends (like gas pumps). We want the same Apple Pay UX that gas stations like at a gas station has: the user does not see a pre-authorization amount up front; they only see “approved” and later the final posted amount on the statement. What we observe (gas stations / desired UX) When paying at gas station with Apple Pay (card-present), the user confirms their card (double-tap) but no pre-auth amount is shown in Wallet/notification UI. The small notification is from the bank (not the merchant) and shows only bank + merchant name, no total. After fueling ends, the final amount appears on the statement from the merchant. What happens in our flow (current behavior) Platform: Apple Pay via Stripe (Apple Pay on the Web with QR → mobile Safari Wallet sheet). When a user confirms payment, the pre-authorization amount is shown immediately to the user (appears like a charge from the user’s perspective). We want to avoid showing that amount, matching the pay-at-pump experience.
Replies
3
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251
Activity
Oct ’25
domainName missing from create payment sessions request in sandbox
We have been using ApplePay on the web for years, but we are running into a problem since today in sandbox where domainName is missing from the create payment sessions request. We haven't changed anything related to this request any time recently. Static payment sessions url being hit in sandbox: https://apple-pay-gateway-cert.apple.com/paymentservices/paymentSession request format: "merchantIdentifier": "merchant.com.identifier", "displayName": "Test Store", "initiative": "web", "initiativeContext": "test.example.com", "domainName": "test.example.com" response format: { "epochTimestamp": 1763533367972, "expiresAt": 1763536967972, "merchantSessionIdentifier": "<merchantSessionIdentifier>", "nonce": "<nonce>", "merchantIdentifier": "<merchantIdentifier>", "displayName": "Test Store", "signature": "<signature>", "initiative": "web", "initiativeContext": "test.example.com", "signedFields": [ "merchantIdentifier", "merchantSessionIdentifier", "initiative", "initiativeContext", "displayName", "nonce" ], "operationalAnalyticsIdentifier": "Test Store:<identifier>", "retries": 0, "pspId": "<pspId>" } Production create session request to https://apple-pay-gateway.apple.com/paymentservices/paymentSession is behaving as expected, sending the following fields as response: epochTimestamp, expiresAt, merchantSessionIdentifier, nonce, merchantIdentifier, domainName, displayName, signature, operationalAnalyticsIdentifier, retries, pspId Claude seems to suggest this is a response when Messages for Business is enabled, but this ApplePay Payment Processing merchant is only configured for Apple Pay on the Web. Any ideas or pointers to check for? We are worried this will spill over in production as well, which will break our ApplePay integration. Thanks in advance!
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3
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0
Views
206
Activity
Nov ’25
SFCC Integration: onpaymentauthorized Not Firing After Touch ID Authentication (Apple Pay on the Web)
Hello everyone, We've encountered a blocking issue while integrating Apple Pay on the Web within a Salesforce Commerce Cloud (SFCC) environment. The session fails immediately after a successful user authentication. Problem Summary: After a user authenticates a payment with Touch ID or Face ID, the Apple Pay sheet showing error "Payment not completed" message. The core of the issue is that the onpaymentauthorized event handler is never invoked in our client-side JavaScript. As a result, the corresponding server-side SFCC paymentAuthorized hooks are never triggered, and we cannot obtain a payment token to complete the transaction. Also, No console logs are observed. Observed Flow of Events: The ApplePaySession proceeds correctly through the initial callbacks. We have verified through server-side logs that the corresponding SFCC platform hooks (getRequest, prepareBasket, shippingContactSelected, shippingMethodSelected) fire and complete successfully. The payment sheet correctly updates with shipping costs and the final transaction amount. Failure Point & Steps to Reproduce: A user initiates an Apple Pay transaction within our SFCC site. They select their shipping contact and method. The payment sheet updates the total amount. The user taps the "Pay" button and authenticates successfully via Touch ID / Face ID. Failure: The sheet immediately displays "Payment not completed" error. The onpaymentauthorized event is never fired on the client, and no paymentAuthorized calls reach our SFCC backend. We have confirmed this behavior is reproducible even when using the standard plugin_applepay provided by SFCC. There are no associated errors in the browser's JavaScript console or any server-side logs, as the process appears to fail within the native Apple Pay session before control is returned to our client-side code. Our Questions: Given this is occurring within an SFCC integration, we are trying to understand what could cause the session to terminate at this specific point. Are there internal validation checks that occur after successful user authentication but before the onpaymentauthorized event is dispatched? What configuration issues (e.g., in the ApplePayPaymentRequest, merchant identity certificate, etc.) are known to cause a failure at this exact step, especially within a platform integration like SFCC? Is there any additional client-side logging or debugging we can enable to get more insight into the internal state of the ApplePaySession? Any guidance from Apple engineers or other developers who have integrated Apple Pay with SFCC would be greatly appreciated. Thank you
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3
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279
Activity
Mar ’26
Error Domain=PKPassKitErrorDomain Code=2
This error occurs in Apple Pay Wallet In-App Provisioning Flow for Credit / Debit Cards When the data received from the PNO (Visa) is passed to PKAddPaymentPassRequest this error is seen in addPaymentPassViewController, in the finalize stage. Docs provide no clue as to what could be wrong. iOS 18.2.1 XCode 15.2 Error description mentions "unsupportedVersionError" Is the pass version not supported? Is the wallet version not supported? Is it an app implementation error or error in the data received from the PNO?
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4
Boosts
3
Views
995
Activity
Oct ’25
In App Provisioning PKErrorHTTPResponseStatusCodeKey=500
Hello, we are developing in app provisioning of our American Express network cards. After clicking add to apple wallet in our app, I launch the PKAddPaymentPassViewController and click next. It loads for a few seconds and then I get: [<private>] ProvisioningOperationComposer: Step '<private>' failed with error Error Domain=PKProvisioningErrorDomain Code=5 UserInfo={PKErrorHTTPResponseStatusCodeKey=500} Does anyone have any insight on what this error means?
Replies
4
Boosts
1
Views
1.2k
Activity
3w
Apple Pay JS v3 in Angular: postMessage origin mismatch and onpaymentauthorized never fires
Description: I’m integrating Apple Pay JS (version 3) into an Angular application. Here are the key details: Environment: Angular (latest) Apple Pay JS v3 Chrome (confirmed window.ApplePaySession is available) application region is in US. I'm in Taiwan and using my iPhone Taiwan account to scan the QR Code/ Implemented Handlers: onvalidatemerchant onpaymentmethodselected onpaymentauthorized oncancel Observed Behavior: When I click the Apple Pay button, the console logs: Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://applepay.cdn-apple.com') does not match the recipient window's origin ('https://{our-domain-name}') Despite this, the QR code still appears. Scanning the QR code with an iPhone 13 Pro running iOS 18.4.1 brings up the Apple Pay sheet with the correct amount, but payment never completes. In the browser, none of my Angular event handlers fire except oncancel. Questions: What causes the postMessage origin mismatch with Apple’s CDN frame, and how should my application handle it? Why doesn’t onpaymentauthorized ever fire, and how can I complete the payment flow so that session.completePayment() succeeds? Any guidance or sample code snippets for a proper merchant-validation and payment-completion sequence in this setup would be greatly appreciated. my code onApplePayButtonClicked() { if (!ApplePaySession) { console.error('[ApplePay] ApplePaySession is not supported'); return; } // Define ApplePayPaymentRequest const request : ApplePayJS.ApplePayPaymentRequest = { countryCode: this.currencyCode, currencyCode: Constants.CountryCodeUS, merchantCapabilities: this.merchantCapabilities, supportedNetworks: this.supportedNetworks, total: { label: this.label, type: "final" as ApplePayJS.ApplePayLineItemType, amount: this.orderAmount.toString(), }, }; // Create ApplePaySession const session = new ApplePaySession(3, request); session.onvalidatemerchant = async event => { console.info('[ApplePay] onvalidatemerchant', event); try { const merchantSession = await fetch(`${this.paymentUrl}/api/applepay/validatemerchant`, { method: 'POST', headers: { 'Content-Type': 'application/json', }, body: JSON.stringify({ PKeyCompany: this.paymentAppleMerchantId, ValidationUrl: event.validationURL }) }).then((r) => r.json()); session.completeMerchantValidation(merchantSession); } catch (error) { console.error('[ApplePay] onvalidatemerchant MerchantValidation error', error); session.abort(); } }; session.onpaymentauthorized = (event) => { console.info('[ApplePay] paymentauthorized', event); const token = event.payment.token; this.paymentTokenEmitted.emit({ token: JSON.stringify(token), paymentType: PaymentOptionType.ApplePay }); session.completePayment(ApplePaySession.STATUS_SUCCESS); }; session.onpaymentmethodselected = (event) => { console.info('[ApplePay] paymentmethodselected', event); const update: ApplePayJS.ApplePayPaymentMethodUpdate = { newTotal: request.total }; session.completePaymentMethodSelection(update); }; session.oncancel = (event) => { console.error('[ApplePay] oncancel', event); this.errorEmitted.emit({ error: 'Apple Pay cancel' }); }; session.begin(); }
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4
Boosts
2
Views
373
Activity
4d
Stability issues with Apple Pay Sandbox Cards
We are writing to report a recurring stability issue with the Apple Pay sandbox environment. We are using the official sandbox test cards provided on the Apple Developer website for our testing: https://developer.apple.com/apple-pay/sandbox-testing/ We are experiencing frequent, intermittent failures when attempting to add these sandbox cards to the Wallet for testing purposes. The issue typically occurs a couple of times per day. When the failure occurs, the card provisioning process fails unexpectedly. The issue is not limited to a single card; we have observed this behavior across all available card networks. In some instances, all cards (Visa, Mastercard, Discover, Amex) fail to provision simultaneously. At other times, the issue appears to be isolated to specific networks while others work correctly. Crucially, the issue appears to be temporary. After some time passes (ranging from minutes to an hour), we are able to add the exact same card successfully without making any changes to our test environment or configuration. We have diligently checked our setup to rule out configuration errors on our end. This includes verifying: The device is set to a supported region. We are signed in with a valid sandbox tester Apple ID. All other prerequisites for sandbox testing are met. The fact that the process works correctly at other times strongly suggests that this is a server-side stability issue within the Apple Pay sandbox environment rather than a persistent misconfiguration on our part. To help with your investigation, we have attached an image that demonstrates a failed attempt to add a card. Could you please investigate the stability of the sandbox card provisioning service? Please let us know if this is a known issue or if there is any further information we can provide. Thank you for your time and assistance.
Replies
4
Boosts
0
Views
395
Activity
3d
ApplePaySession.applePayCapabilities() started returning applePayUnsupported in third-party browsers
We rely on ApplePaySession.applePayCapabilities() to decide whether to show the Apple Pay button. We use two different merchant IDs for non-prod/prod environments, and encountered a change in behavior where this API now returns different results. These merchant IDs are generated from a third-party provider Adyen. However, Adyen has informed us that they are unable to identify the root cause of the issue and advised us to seek assistance directly from Apple Pay support. Timeline Last known working date: 13/08/2025 Issue first noticed: 18/08/2025 Environment Details Apple Pay JS API version 1.latest Browsers Tested: Third party browsers including Chrome/139.0.0.0, Firefox/141.0 Browsers with ApplePaySession built-in (like iOS Chrome, iOS Safari, and macOS Safari) are working fine Framework Stack: Angular v18.1.3 (important) no configuration setup in Apple dev account, merchantId is generated from a third-party provider Adyen. Current Execution Flow: Apple Pay JS API script element is injected <script type="text/javascript" async="" src="https://applepay.cdn-apple.com/jsapi/1.latest/apple-pay-sdk.js"></script> Triggers below to check apple pay readiness, different ${merchantId_credential} is used: await window.ApplePaySession.applePayCapabilities(`${merchantId_credential}`); (**ApplePaySession is a valid object at this point) Observed that different paymentCredentialStatus is returned // nonprod env { "paymentCredentialStatus": "applePayUnsupported" // unexpected } // prod env { "paymentCredentialStatus": "paymentCredentialStatusUnknown" } The same code is executed in each environment and the behaviour was also the same, but has changed since then. Side notes By checking the SDK’s internal code, we saw that in third-party browsers it makes an extra call to the following endpoint. Responses from this call also come back differently depending on the merchantId. When invoking below: curl -X POST \ https://smp-paymentservices.apple.com/paymentservices/v3/checkStatus/merchant/{merchantId} \ -H 'Content-Type: application/json' \ -d '{ "initiative": "web", "initiativeContext": "env_specific_domain" }' Our non-prod environment returns {"registered":false} while using prod's merchantId and domain it returns {"registered":true}. We thought the issue might be domain-related since the environments are on different domains, but so far, no luck. The main questions we're looking to resolve are: Why did the behavior change at a certain point despite no code changes? How should we approach this investigation, and what specific requests should we be making to the Adyen team? Why does the response from the call to https://smp-paymentservices.apple.com/paymentservices/v3/checkStatus/merchant/{merchantId} return different results? Perhaps this could provide a clue regarding the question above? We noticed that canMakePayments() is returning true, so we could consider using that as a workaround. Would it be safe to change the source of truth relying on canMakePayments() for displaying Apple Pay? There is a concern that this issue may also occur in our production environment, so we would appreciate assistance in understanding what is happening and finding a resolution.
Replies
4
Boosts
0
Views
483
Activity
Oct ’25
cant add Apple Pay Mastercard test card
I recently created a Sandbox account and successfully added an Apple Pay test MasterCard to the sandbox Wallet to run a test. Yesterday, I created a different account and tried to add a MasterCard on another device, but I received a "Card device limit" error. I then deleted the card from the original device (where it had been successfully added) and tried to re-add it, but this device also failed. I was able to confirm that a JCB card can be added, but I need to test with MasterCard. What should I do to resolve this?
Replies
4
Boosts
7
Views
484
Activity
Dec ’25
Error generating domain certificate
I have a problem generating the domain certificate for a merchant id it gives me an error but when using the URL that Apple uses to validate said within the .well-known if the file can be loaded
Replies
4
Boosts
0
Views
388
Activity
Feb ’26
Apple Pay In-App Provisioning - error when adding a card
Please take a look at: FB22280049
Replies
4
Boosts
0
Views
359
Activity
1d