Notifications

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Learn about the technical aspects of notification delivery on device, including notification types, priorities, and notification center management.

Notifications Documentation

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[Xcode 26 beta 4] Cannot receive device token from APNS using iOS 26 simulator
Since upgrading to Xcode 26 beta 4 and using the iOS 26 simulator for testing our app, we've stopped being able to receive device tokens for the simulator from the development APNS environment. The APNS environment is able to return meta device information (e.g. model, type, manufacturer) but there are no device tokens present. When running the same app using the iOS 18.5 simulator, we are able to register the device with the same APNS environment and receive a valid device token.
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IMAP Extension XAPPLEPUSHSERVICE — Access to specific APNS Topic
Hi, I’m looking for guidance on enabling push notifications for new emails in the native iOS Mail app (com.apple.mobilemail). Currently, I send push notifications using macOS Server (formerly OS X Server) Mail, but since it has been discontinued and renewal is no longer possible, I want to transition to the standard method used by email providers to notify the stock Mail app about new messages. To achieve this, I need access to the com.apple.mobilemail.push.com.zuplu APNs topic. This follows the same pattern used by other providers: iCloud: com.apple.mobilemail.push.com.me.mail.castle Fastmail: com.apple.mobilemail.push.com.fastmail Since Fastmail (as a third-party provider) has access to this, I assume there is a way for independent mail providers to integrate with XAPPLEPUSHSERVICE. In the interest of a free market and fair competition, I trust that Apple provides a means for email providers to notify the stock Mail app of IMAP server changes, allowing it to fetch new messages instantly. Under EU competition law, particularly Article 102 TFEU, dominant companies must not engage in anti-competitive behavior, including restricting access to essential services in a discriminatory manner. Furthermore, the Digital Markets Act (DMA) explicitly prohibits gatekeepers from favoring their own services or restricting interoperability without justification. Any insights or official guidance would be greatly appreciated! Thanks, DragonWork
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2.6k
Jul ’25
Implement UNUserNotificationCenterDelegate in iOS app using Swift6
I've got a problem with compatibility with Swift6 in iOS app that I have no idea how to sort it out. That is an extract from my main app file @MainActor @main struct LangpadApp: App { ... @State private var notificationDataProvider = NotificationDataProvider() @UIApplicationDelegateAdaptor(NotificationServiceDelegate.self) var notificationServiceDelegate var body: some Scene { WindowGroup { TabView(selection: $tabSelection) { ... } .onChange(of: notificationDataProvider.dateId) { oldValue, newValue in if !notificationDataProvider.dateId.isEmpty { tabSelection = 4 } } } } init() { notificationServiceDelegate.notificationDataProvider = notificationDataProvider } } and the following code shows other classes @MainActor final class NotificationServiceDelegate: UIResponder, UIApplicationDelegate, UNUserNotificationCenterDelegate { var notificationDataProvider: NotificationDataProvider? func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey : Any]? = nil) -> Bool { UNUserNotificationCenter.current().delegate = self return true } func setDateId(dateId: String) { if let notificationDataProvider = notificationDataProvider { notificationDataProvider.dateId = dateId } } nonisolated func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse) async { // After user pressed notification let content = response.notification.request.content if let dateId = content.userInfo["dateId"] as? String { await MainActor.run { setDateId(dateId: dateId) } } } nonisolated func userNotificationCenter(_ center: UNUserNotificationCenter, willPresent notification: UNNotification) async -> UNNotificationPresentationOptions { // Before notification is to be shown return [.sound, .badge, .banner, .list] } } @Observable final public class NotificationDataProvider : Sendable { public var dateId = "" } I have set Strict Concurrency Checking to 'Complete.' The issue I'm facing is related to the delegate class method, which is invoked after the user presses the notification. Current state causes crash after pressing notification. If I remove "nonisolated" keyword it works fine but I get the following warning Non-sendable type 'UNNotificationResponse' in parameter of the protocol requirement satisfied by main actor-isolated instance method 'userNotificationCenter(_:didReceive:)' cannot cross actor boundary; this is an error in the Swift 6 language mode I have no idea how to make it Swift6 compatible. Does anyone have any clues?
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Feb ’25
APNs Auth Key download error after revoking old key — “already downloaded” for new key
I created an APNs Auth Key in the Apple Developer portal and downloaded it successfully once. Later, due to some issues, I revoked that key. After that, I created a new APNs Auth Key. The download button appears, but when I click it, I get the message: "Auth Key can only be downloaded once. This auth key has already been downloaded." This is incorrect because: The key is newly created in my account. I have tried multiple browsers (Safari, Chrome), private/incognito mode, and even a different laptop. I have no other active APNs Auth Keys in my account. Without this .p8 file, I cannot configure push notifications for my iOS app (using Firebase Cloud Messaging). This is blocking my production release. Has anyone else experienced this? Is there a way to reset or force a fresh APNs Auth Key when this happens?
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1.4k
Sep ’25
Apple Push Notification service server certificate update
Regarding the latest news from apple below. I am not able to understand what exactly needs to be done. I can download RSA certificate from the link given but to include it in Trust store is something i am not able to get. can someone help me out here? " The Certification Authority (CA) for Apple Push Notification service (APNs) is changing. APNs will update the server certificates in sandbox on January 20, 2025, and in production on February 24, 2025. All developers using APNs will need to update their application’s Trust Store to include the new server certificate: SHA-2 Root : USERTrust RSA Certification Authority certificate. To ensure a smooth transition and avoid push notification delivery failures, please make sure that both old and new server certificates are included in the Trust Store before the cut-off date for each of your application servers that connect to sandbox and production. At this time, you don’t need to update the APNs SSL provider certificates issued to you by Apple."
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Dec ’24
iOS 26 didRegisterForRemoteNotificationsWithDeviceToken is not being called
We have an app in Swift that uses push notifications. It has a deployment target of iOS 15.0 I originally audited our app for iOS 26 by building it with Xcode 26 beta 3. At that point, all was well. Our implementation of application:didRegisterForRemoteNotificationsWithDeviceToken was called. But when rebuilding the app with beta 4, 5 and now 6, that function is no longer being called. I created a simple test case by creating a default iOS app project, then performing these additional steps: Set bundle ID to our app's ID Add the Push Notifications capability Add in application:didRegisterForRemoteNotificationsWithDeviceToken: with a print("HERE") just to set a breakpoint. Added the following code inside application:didFinishLaunchingWithOptions: along with setting a breakpoint on the registerForRemoteNotifications line: UNUserNotificationCenter.current().requestAuthorization(options: [.badge, .alert, .sound]) { granted, _ in DispatchQueue.main.async { UIApplication.shared.registerForRemoteNotifications() } } Building and running with Xcode 26 beta 6 (17A5305f) generates these two different outcomes based upon the OS running in the Simulator: iPhone 16 Pro simulator running iOS 18.4 - both breakpoints are reached iPhone 16 Pro simulator running iOS 26 - only the breakpoint on UIApplication.shared.registerForRemoteNotifications is reached. Assuming this is a bug in iOS 26. Or, is there something additional we now need to do to get push notifications working?
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Oct ’25
Push notifications were not successfully delivered and have bad status
Hello everyone, I have been working on a macOS app that utilizes push notifications for the past year. Up until recently, everything was functioning correctly. However, now I'm experiencing issues where push notifications are either not being delivered at all or are experiencing significant delays, sometimes up to 10 minutes. Setting the priority header to 10 hasn't made any difference. I am currently using development push notifications, but the issue persists when switching to the production environment. I'm curious if anyone else has encountered similar problems. When checking the push console, it frequently reports that the device is offline, even though it's actually online ("discarded as device was offline"). Occasionally, notifications are delivered promptly, but this is becoming increasingly infrequent. This issue has been consistently reported by our testers, particularly after they updated to macOS Sonoma. Any insights or assistance you can provide would be greatly appreciated.
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Aug ’25
AWS SNS False Success Delivery
We operate a social network application, SportsYou with over 3 million monthly active users and are experiencing significant issues with push notification delivery through APNs. We have a large number of users reporting they are not receiving push notifications. Our infrastructure uses AWS SNS integrated with APNs to deliver notifications. However, AWS CloudWatch consistently reports successful delivery (Success response), even though users confirm they never received the notifications. Because we receive success responses from AWS SNS, our system does not attempt to recreate or refresh the device endpoints. This leaves us unable to detect or recover from these delivery failures automatically. This issue is widespread and inconsistent. It affects users across multiple variables including different iOS versions, different device models, and different versions of our application. We cannot identify a clear pattern that would help us isolate the root cause. With millions of active users, even a small percentage of delivery failures represents thousands of users experiencing a degraded service. This is significantly impacting user engagement and satisfaction. We need guidance on how to properly diagnose this issue and ensure reliable notification delivery to our users. Specifically, we'd like to understand why we're receiving success responses when notifications aren't being delivered, and what steps we can take to detect and prevent these failures.
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Oct ’25
iOS Blocking Websocket Reconnection After Multiple VoIP Push Notifications
Hello, We have a Push-to-Talk (PTT) application that is already well established and widely used. Our app has the proper VoIP entitlement, which we are using to wake up the app and establish a WebSocket connection for real-time communication. We are also using CallKit as a supporting mechanism, but not as the primary interaction upon receiving the VoIP Push, since our use case differs from traditional full-duplex VoIP calls. While our implementation works correctly in many cases, we have noticed a consistent issue where, after multiple VoIP Push notifications, the system still delivers the push, but prevents the WebSocket from reconnecting. At this point, all connection attempts return errors such as: • "Software caused connection abort" This issue persists until the app is manually relaunched, after which the behavior resets and repeats. We are aware that VoIP Push was originally designed for full-duplex calls, but since Apple allows its use for other purposes through the entitlement, we would like to understand why this limitation is occurring and how to handle it properly. Questions: 1. Is iOS enforcing stricter background execution rules after multiple VoIP Push events within a short period? 2. Are there any recommended best practices to ensure reliable WebSocket reconnection in this scenario?
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Feb ’25
Regression: Heavy Delay of Push Notifications on iOS 18.1 beta (10s and more)
My app one sec uses push notifications to guide the user back to the app from a Screen Time Shield (screenshot attached). On iOS 18.1, notifications are delivered with a delay of 10+ seconds, even though they are classified as time sensitive: notificationContent.interruptionLevel = .timeSensitive notificationContent.relevanceScore = 1.0 The notification trigger is nil, which according to the documentation should show the notification banner immediately: var notificationTrigger: UNTimeIntervalNotificationTrigger? = nil "The condition that causes the system to deliver the notification. Specify nil to deliver the notification right away." In the sysdiagnose I have noticed that activity related to Apple Intelligence Priority classification delays the notification by 10 seconds ("UserNotificationsCore.IntelligenceActor"): [create, [id=43C0-B333, time=2024-09-27 06:03:26, bundle=***.riedel.one-sec], Time elapsed=10.373 sec]: Timeout of 10.0 reached. Cancelling work. [create, [id=43C0-B333, time=2024-09-27 06:03:26, bundle=***.riedel.one-sec], Time elapsed=10.377 sec]: Calling out to completion with failure(UserNotificationsCore.StepFailure.timedOut(exceeded: 10.0 seconds, summaryStatus: Optional(UserNotificationsServices.NotificationSummaryStatus.inferenceTimedOut), priorityStatus: Optional(UserNotificationsServices.NotificationPriorityStatus.inferenceTimedOut))) from 'scheduleTimeoutToPerform(after:for:)' [create, [id=43C0-B333, time=2024-09-27 06:03:26, bundle=***.riedel.one-sec], Time elapsed=10.378 sec]: Step: UserNotificationsCore.IntelligenceActor, index: 0 exceeded 10.0 seconds This seems like a bug to me, time sensitive notifications should be exempted from being analyzed for priority, especially if that comes at the cost of delaying notifications by 10 seconds. Tracked in Radar: FB15255061
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Dec ’24
Regarding Delay/timed out issue of IOS push notifications
Dear Team, Hope You are dong good! Problem Description:- We are facing a huge delay in receiving IOS Push notifications on concerned devices. Found System.Timeout.Exception Error in IOS Logs(Screenshot & Recent Logs attached) Found a network delay between service installed servers & APNS(Apple Push Notification Service) Destination URL & Ports using in Push Notification service:- api.push.apple.com api.development.push.apple.com Destination Port-443 Also Found the error(TCP reset From server) between source(service installed server) & Destination (Apple Push Notification Service)-Screenshot attached Please have a look around the above  points & requesting advice regarding the below:- How to resolve this delay in reaching IOS push Notifications in concerned devices? Should we call more URL’s from services? If yes please provide URL’s/Ports to be opened from services ? Awaiting your Replies, Thanks,
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Jun ’25
MainActor and NSInternalInconsistencyException: 'Call must be made on main thread'
Hello, When attempting to assign the UNNotificationResponse to a Published property on the main thread inside UNUserNotificationCenterDelegate's method func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse) async both Task { @MainActor in } and await MainActor.run are throwing a NSInternalInconsistencyException: 'Call must be made on main thread'. I thought both of them were essentially doing the same thing, i.e. call their closure on the main thread. So why is this exception thrown? Is my understanding of the MainActor still incorrect, or is this a bug? Thank you Note: Task { await MainActor.run { ... } } and DispatchQueue.main.async don't throw any exception.
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3.9k
Feb ’25
Push notification MacOS "discarded as device was offline"
Hi everyone, I am having issues with all my MacOS devices (3 so far) and push notifications. My app is in development and when i send a Test APN (From the Push Notification Console) to any of my MacOS devices (using the device token), the log is "discarded as device was offline". Fun fact, if i run the command : sudo kill apsd I receive the previously "discarded" Push notification immediately. Is it a known bug or something is wrong in my configuration ? Note : my debugProfile.entitlements is fine and the value is set to "development", i have already reloaded my certificate by cleaning the project and rebuilding (according to ChatGPT) but nothing works... I am using Xcode 26.0.1 and MacOS 26.0.1 on my 3 different MacOS devices all having this issue. Thanks in advance, Tom
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Does Firebase Push Notification Service Need New Certificates Due to APNs Update
Hi, With the upcoming changes to the Apple Push Notification service (APNs) server certificates — including the SHA-2 Root: USERTrust RSA Certification Authority certificate update — I wanted to clarify if we need to take any action with Firebase Cloud Messaging (FCM). Since we’re using FCM to send push notifications to iOS devices, does Firebase also need to update its server certificates in response to these changes, or will Firebase handle the updates automatically? We understand that Apple recommends updating our Trust Store to include the new certificates for APNs, but we’re unsure if any action is needed on our end for FCM specifically. Thanks in advance for the clarification!
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Dec ’24
Inquiry About Upcoming Changes to APNs Certificates
Hello, I’m reaching out to gather information regarding the upcoming changes to APNs certificates that are set to be implemented in the beta at the end of January 2025. Specifically, I would like to understand the following: What will be the practical impact of these changes on apes apis ? What actually needed to be done at trust store for this changes, and how will it affect our current setup? What steps do we need to take to update the certificates on our servers? it’s crucial for us to address these changes in advance and keep our customers informed. Thank you for your help!
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3.3k
Feb ’25
Push Notification Certificate Updates
Hello, I received this message below. I reached out to support but they said they can not help with something this specific. Any organization in the same boat? Which of the certificates in the provided link should I use? Hello, We’re reaching out with a final reminder that the Certification Authority (CA) for Apple Push Notification service (APNs) is changing. APNs updated the server certificates in sandbox on January 21, 2025. APNs production server certificates will be updated on February 24, 2025. To continue using APNs without interruption, you’ll need to update your application’s Trust Store to include the new server certificate: SHA-2 Root: USERTrust RSA Certification Authority certificate. To ensure a smooth transition and avoid push notification delivery failures, please make sure that both old and new server certificates are included in the Trust Store before the cut-off date for each of your application servers that connect to sandbox and production. At this time, you don’t need to update the APNs SSL provider certificates issued to you by Apple.
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Feb ’25
APNs Certificate Update
We are preparing to address the upcoming change to the Certification Authority (CA) for the Apple Push Notification service (APNs). We have a few questions regarding the necessary measures. Is the change of the Certificate Authority (CA) related to APNs something that needs to be handled on the server that sends push messages? In relation to the CA change, do we need to reissue the APNs certificate? If we handle the CA change on the server side and the new CA certificate already exists there, is there no need to make any further changes? If the server’s trust store already includes the new CA certificate, it seems that no additional changes are needed. Is it possible to verify right now that everything will function correctly?
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1.6k
Dec ’24
APNs Auth Key download error after revoking old key — “already downloaded” for new key
I created an APNs Auth Key in the Apple Developer portal and downloaded it successfully once. Later, due to some issues, I revoked that key. After that, I created a new APNs Auth Key. The download button appears, but when I click it, I get the message: "Auth Key can only be downloaded once. This auth key has already been downloaded." This is incorrect because: The key is newly created in my account. I have tried multiple browsers (Safari, Chrome), private/incognito mode, and even a different laptop. I have no other active APNs Auth Keys in my account. Without this .p8 file, I cannot configure push notifications for my iOS app (using Firebase Cloud Messaging). This is blocking my production release. Has anyone else experienced this? Is there a way to reset or force a fresh APNs Auth Key when this happens?
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Aug ’25
Notification Service Extension for macOS
Are “Notification Service Extensions” officially supported on macOS? I’m developing an app for both iOS and macOS (not Catalyst). I’ve successfully setup a separate notification service extension for both the iOS and macOS targets. The iOS extension is modifying the CKSubscription push notification as expected. However the macOS notification service extension is not being launched at all no matter what I seem to try, matching deployment targets etc. I’m also asking because although Apple docs report that support for UNNotificationServiceExtension was added in macOS 10.14, the article at https://developer.apple.com/documentation/usernotifications/modifying_content_in_newly_delivered_notifications makes no mention of macOS, only iOS.
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Dec ’24
Should I prepare to Apple renewal of APNs USERTrust RSA Certification Authority certificate?
On apple dev site in the news section here you can find two announcements about their renewal of: USERTrust RSA Certification Authority certificate. Context: now, I have an app delivered via in-house distribution due to Apple developer Enterprise program. My app uses push notifications, but we are using auth tokens. Should I do something on the app? Should I advice backend colleague to check or do something server-side? below you can find the two announcements: sanbox link APNs Certificate Update Begins January 20, 2025 The Apple Push Notification service (APNs) will be updated with a new server certificate in sandbox on January 20, 2025. Update your application’s Trust Store to include the new server certificate: SHA-2 Root : USERTrust RSA Certification Authority certificate. and production link APNs Certificate Update Begins February 24, 2025 The Apple Push Notification service (APNs) will be updated with a new server certificate in production on February 24, 2025. Update your application’s Trust Store to include the new server certificate: SHA-2 Root : USERTrust RSA Certification Authority certificate.
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1.4k
Dec ’24