Notifications

RSS for tag

Learn about the technical aspects of notification delivery on device, including notification types, priorities, and notification center management.

Notifications Documentation

Posts under Notifications subtopic

Post

Replies

Boosts

Views

Activity

Unknown APNs ERROR: BadEnvironmentKeyInToken when sending Push To Talk notifications
We’re sending PTT notifications from our server and are receiving HTTP 403 from APNs for certain phones with the reason field BadEnvironmentKeyInToken. I can’t find this reason documented in Apple’s public error list. I’d like to confirm what this error specifically means and how to resolve it. Any guidance or clarification would be greatly appreciated. Thank you. Here is the document I was referring to. https://developer.apple.com/library/archive/documentation/NetworkingInternet/Conceptual/RemoteNotificationsPG/CommunicatingwithAPNs.html
2
2
579
Jan ’26
LiveCommunicationKit
We are implementing a camera intercom calling feature using VoIP Push notifications (PushKit) and LiveCommunicationKit (iOS 17.4+). The app works correctly when running in foreground or background, but fails when the app is completely terminated (killed by user or system). After accepting the call from the system call UI, the app launches but gets stuck on the launch screen and cannot navigate to our custom intercom interface. Environment iOS Version: iOS 17.4+ (testing on latest iOS versions) Xcode Version: Latest version Device: iPhone (tested on multiple devices) Programming Languages: Objective-C + Swift (mixed project) Frameworks Used: PushKit, LiveCommunicationKit (iOS 17.4+) App State When Issue Occurs: Completely terminated/killed Problem Description Expected vs Actual Behavior App State Behavior Foreground ✅ VoIP push → System call UI → User accepts → Navigate to intercom → Works Background ✅ VoIP push → System call UI → User accepts → Navigate to intercom → Works Terminated ❌ VoIP push → System call UI → User accepts → App launches but stuck on splash screen → Cannot navigate Root Issues When app is terminated and user accepts the call: Data Loss: pendingNotificationData stored in memory is lost when app is killed and relaunched Timing Issue: conversationManager(_:perform:) delegate method is called before homeViewController is initialized Lifecycle Confusion: App initialization sequence when launched from terminated state via VoIP push is unclear Code Flow VoIP Push Received (app terminated): func pushRegistry(_ registry: PKPushRegistry, didReceiveIncomingPushWith payload: PKPushPayload, for type: PKPushType, completion: @escaping () -> Void) { let notificationDict = NotificationDataDecode.dataDecode(payloadDict) as? [AnyHashable: Any] let isAppActive = UIApplication.shared.applicationState == .active // Store in memory (PROBLEM: lost when app is killed) pendingNotificationData = isAppActive ? nil : notificationDict if !isAppActive { // Report to LCK try await conversationManager.reportNewIncomingConversation(uuid: uuid, update: update) } completion() } User Accepts Call: func conversationManager(_ manager: ConversationManager, perform action: ConversationAction) { if let joinAction = action as? JoinConversationAction { // PROBLEM: pendingNotificationData is nil (lost) // PROBLEM: homeViewController might not be initialized yet if let pendingData = pendingNotificationData { ModelManager.share().homeViewController.gotoCallNotificationView(pendingData) } joinAction.fulfill(dateConnected: Date()) } } Note: When user taps "Accept" on system UI, LiveCommunicationKit calls conversationManager(_:perform:) delegate method, NOT a manual acceptCall method. Questions for Apple Support App Lifecycle: When VoIP push is received and app is terminated, what is the exact lifecycle? Does app launch in background first, then transition to foreground when user accepts? What is the timing of application:didFinishLaunchingWithOptions: vs pushRegistry:didReceiveIncomingPushWith: vs conversationManager(_:perform:)? State Persistence: What is the recommended way to persist VoIP push data when app is terminated? Should we use UserDefaults, NSKeyedArchiver, or another mechanism? Is there a recommended pattern for this scenario? Initialization Timing: When conversationManager(_:perform:) is called with JoinConversationAction after app launch from terminated state, what is the timing relative to app initialization? Is homeViewController guaranteed to be ready, or should we implement a waiting/retry mechanism? Navigation Pattern: What is the recommended way to navigate to a specific view controller when app is launched from terminated state? Should we: Handle it in application:didFinishLaunchingWithOptions: with launch options? Handle it in conversationManager(_:perform:) delegate method? Use a notification/observer pattern to wait for initialization? Completion Handler: In pushRegistry:didReceiveIncomingPushWith, we call completion() immediately after starting async reportNewIncomingConversation task. Is this correct, or should we wait for the task to complete when app is terminated? Best Practices: Is there a recommended pattern or sample code for integrating LiveCommunicationKit with VoIP push when app is terminated? What are the best practices for handling app state persistence and navigation in this scenario? Attempted Solutions Storing pendingNotificationData in memory → Failed: Data lost when app is killed Checking UIApplication.shared.applicationState → Failed: Doesn't reflect true state during launch Calling gotoCallNotificationView in conversationManager(_:perform:) → Failed: homeViewController not ready Additional Information Singleton pattern: LCKCallManagerSwift, ModelManager homeViewController accessed via ModelManager.share().homeViewController Mixed Objective-C and Swift architecture conversationManager(_:perform:) is called synchronously and must call joinAction.fulfill() or joinAction.fail() Requested Help We need guidance on: Correct app lifecycle handling when VoIP push is received in terminated state How to persist VoIP push data across app launches How to ensure app initialization is complete before navigating Best practices for integrating LiveCommunicationKit with VoIP push when app is terminated Thank you for your assistance!
0
0
123
Nov ’25
Push notifications don't deliver when device is idle on iOS 18.7 and 26.0
There's a list of bug reports: FB19778882 FB19813796 FB19852724 FB19767262 FB20378888 FB20379383 FB20394663 Me and many other users have issue with push notifications. To reproduce this you should do this steps: Lock iPhone and make it idle for 10+ minutes; Send any message from other device via third-party app that uses push notifications (WhatsApp, Telegram and etc.); After few attempts you can see, that messages don't deliver. They delivers immediately when I unlock iPhone or go to the app. This bug reproduces on iOS 18.7 and 27. As I think iPhone goes to deep sleep after 10+ minutes after it locked and don't get push notifications. I've tried everything: many of settings, DFU without backup, but nothing helps to resolve this issue. Pay attention, please, cause this bug is very annoying and present on iOS 18.7 (that is the last for many devices) and latest iOS 26. Thanks!
1
0
500
Sep ’25
Push Notification Delivery Delays and Failures on iOS Devices
I am experiencing an issue with push notifications on my iOS application. The issue is as follows: On Android devices, push notifications are received immediately without any problems. On iOS devices, the behavior is inconsistent: When the app is in the foreground, notifications are received immediately. When the app is in the background or in recent apps with a significant delay of 5–10 hours, push notifications are not received at all. This behavior creates a major challenge for us, as timely notifications are critical for our app’s functionality. We have already verified the following points on our side: Push notification certificates and APNs setup are correct. Payload and server configurations are valid, as notifications are working fine on Android. No restrictions from the server-side, since Android users receive notifications instantly. It seems the issue is specifically related to iOS devices or APNs delivery. Could you please help us identify the cause and provide guidance on how to resolve this?
2
1
354
Jan ’26
Push Notifications
The following issue has occurred: Push notifications are not being received on certain devices. What could be the possible causes? Push notifications are being sent from our own server, and we are receiving normal responses from APNs. Users have confirmed that notifications are enabled on their devices, and they report no network issues. This problem is occurring for multiple users.
8
0
472
Mar ’26
Concerning Socket Disconnection Issues in iPhone VoIP Applications
We are encountering the following issue with our VoIP application for iPhone, published on the App Store, and would appreciate your guidance on possible countermeasures. The VoIP application (callee side) utilizes a Wi-Fi network. The sequence leading to the issue is as follows: VoIP App (callee): Launches iPhone (callee): Locks (e.g., by short-pressing the power button) VoIP App (callee): Transitions to a suspended state VoIP App (caller): Initiates a VoIP call VoIP App (callee): Receives a local push notification VoIP App (callee): Creates a UDP socket for call control (for SIP send/receive) VoIP App (callee): Creates a UDP socket for audio stream (for RTP send/receive) VoIP App (callee): Exchanges SIP messages (INVITE, 100 Trying, 180 Ringing, etc.) using the call control UDP socket VoIP App (callee): Answers the incoming call VoIP App (callee): Executes performAnswerCallAction() Immediately after executing performAnswerCallAction() in the above sequence, the sendto() function for both the "UDP socket for call control (SIP send/receive)" and the "UDP socket for audio stream (RTP send/receive)" occasionally returns errno = 57 (ENOTCONN). (of course The VoIP app itself does not close the sockets in this timing) Given that the user has performed an answer operation, the iPhone is in an active state, and the VoIP app is running, what could be the possible reasons why the sockets suddenly become unusable? Could you please provide guidance on how to avoid such socket closures? Our VoIP app uses SCNetworkReachabilitySetCallback to receive network change notifications, but no notifications regarding network changes were received at the time errno = 57 occurred. Is it possible for sockets used by an application to be closed without any notification to the application itself?
6
0
511
Nov ’25
Case-ID: 14080335 Push notification requests to iOS devices using APNs (HTTP/2) time out
We are currently developing a WebAPI service that uses APNs (HTTP/2) to send push notifications to iOS devices. (Using PushSharp's HTTP/2 support) The WebAPI service is running on IIS using .net framework 4.8 and c#. The connection to APNs is always maintained, and the connection is checked every 30 minutes using a dummy token Ping. KeepAlivePeriod = 30 minutes and KeepAliveRetryPeriod = 10 seconds have also been set. However, the following issues are occurring. Although the Ping sent immediately before was successful, a TimeoutException occurs in the notification request sent a few minutes later. There is no explicit disconnection notification from APNs, and the connection appears to be silently disconnected. Once a TimeoutException occurs, it occurs frequently afterwards. Below is an excerpt from the log. Apple Notification Failed for some unknown reason 1-1: One or more errors occurred. Apple Notification Failed for some unknown reason 1-2:System.TimeoutException: The operation timed out. In light of this issue, I would like to be advised on the following two points. Are there any official specifications regarding the lifecycle and expiration date of APNs HTTP/2 connections? Even if pings are sent periodically, is there a timeout or other setting that disables the connection on the APNs side? What are the conditions that would cause APNs to silently terminate a connection? For example, could this be due to inactivity, TLS restrictions, network maintenance, etc.? If you have any official documentation or technical guidelines to improve the reliability of this system, we would appreciate it if you could share them with us. Thank you in advance.
3
0
289
May ’25
APNs Auth Key download error after revoking old key — “already downloaded” for new key
I created an APNs Auth Key in the Apple Developer portal and downloaded it successfully once. Later, due to some issues, I revoked that key. After that, I created a new APNs Auth Key. The download button appears, but when I click it, I get the message: "Auth Key can only be downloaded once. This auth key has already been downloaded." This is incorrect because: The key is newly created in my account. I have tried multiple browsers (Safari, Chrome), private/incognito mode, and even a different laptop. I have no other active APNs Auth Keys in my account. Without this .p8 file, I cannot configure push notifications for my iOS app (using Firebase Cloud Messaging). This is blocking my production release. Has anyone else experienced this? Is there a way to reset or force a fresh APNs Auth Key when this happens?
5
3
391
Aug ’25
Screens added / removed continually when display turned off
I have a function in my app to detect if screens are added or removed, watching for notifications from NSApplication.didChangeScreenParametersNotification. I am seeing some strange behavior when the screen attached to a Mac mini is turned off, macOS will spit out hundreds of the didChangeScreenParametersNotification, all relating to a 'ghost' screen being added and then subsequently replaced with the original screen a second later. This cycle will go on for hours until the screen is turned back on again. I can confirm this also happens with the CoreGraphics equivalent, with flags .added and .removed being the only changes. I would imagine this creates immense churn for all apps watching for screen changes. I've tried debouncing the notifications but even with a delay of 10 seconds this is still being called hundreds of times while the computer is idle and the screen is off. One constant I can see is that the CGDisplayUnitNumber() for the 'ghost' display is always 0, while the logical unit number for the real screen is '1'. Is it safe to ignore screens with 0? I'm trying to find a reliable way to prevent heavy processing for 'false' screens. I'm afraid because this ghost screen has parameters so different to the actual screen, it's otherwise not possible to ignore it as it looks like a new screen. See example below: // Observe notification NotificationCenter.default.addObserver(self, selector: #selector(displaysDidChange), name: NSApplication.didChangeScreenParametersNotification, object: nil) // Function to update screens called from displaysDidChange func updateScreens() { let screens = NSScreen.screens for screen in screens { guard let screenDisplayID = screen.displayID() else { NSLog("Screen does not have a display ID: \(screen.localizedName)") continue } let screenIdentifier = "v\(CGDisplayVendorNumber(screenDisplayID)), m\(CGDisplayModelNumber(screenDisplayID)), sn\(CGDisplaySerialNumber(screenDisplayID)), u\(CGDisplayUnitNumber(screenDisplayID)), sz\(CGDisplayScreenSize(screenDisplayID))" } // -- Logic to determine if screen is new or already exists for window management -- NSLog("Found new screen display ID \(screenDisplayID) (\(screenIdentifier)): \(screen.localizedName)") } And the logging I'll get: Found new screen display ID 2 (v16652, m1219, sn16843009, u1, sz(1434.3529196346508, 806.823517294491)): Philips FTV Found new screen display ID 10586 (v1970170734, m1986622068, sn0, u0, sz(677.3333231608074, 380.9999942779541)):
7
0
170
Jun ’25
My app suddenly cannot receive push notifications
My app(The Smart Life app) is unable to receive push notifications. Please confirm whether APNs has received push notifications from Alibaba Cloud and whether APNs has successfully pushed notifications to the Smart Life app.The Smart Life app uses Alibaba Cloud's push notification service. The message ID pushed by Alibaba Cloud is: f7a02288-a995-47ed-b417-837461028f03 Current Symptom: Alibaba Cloud has reported that this message has been successfully pushed to APNs, but the smart life app has not received any push notifications. The feedback log from Alibaba Cloud shows that the APNs push was successful, but the smart life app did not receive any push. Because APNs do not have message receipts and Alibaba Cloud cannot obtain notification delivery status, it is recommended that I use the APNs channel message ID to submit a work order to Apple technical support for investigation. Note: All push notification permissions for the Smart Life app are enabled, and the Smart Life app is in the foreground when push notifications are sent.
1
0
115
Sep ’25
Critical Messaging Intermittent Success with notSupported
Hello, I am trying to utilize the Critical Messaging API to allow my user to message 1 or multiple pre registered contacts automatically. An issue I am having with this in testing is that when the application attempts to fire off texts to the phone numbers the success rate changes from trial to trial, with no variable changing. Sometimes I can send a Critical Message to multiple phone numbers in rapid succession, sometimes the message is only sent to 1 contact, and sometimes I get no successes. Each failure always returns the MSCriticalMessaging.notSupported error. The API documentation states, "The send(_:to:) method only works if the app is backgrounded, if it’s called from foreground the framework returns a MSCriticalMessagingError.notSupported error." If my app is always backgrounded in these tests, what other issues may cause this notSupported error return, and why does the outcomes success rate vary?
2
0
217
Sep ’25
Silent Push notifications XCode 16.3 stop working on production
Hello, we have recently started signing and building our applications using Xcode 16.3. Since we made this change, we’ve noticed that the applications have stopped receiving silent push notifications (content-available: 1) when they are distributed via TestFlight or the App Store, even though we haven’t changed anything in the way these notifications are sent. As I mentioned, this started happening after migrating our project from Xcode 15 to Xcode 16.3. Regular push notifications are still working as expected, but silent ones are not being received by the apps. We are desperate because we rely on these silent notifications to inform the apps of updates, and we haven’t been able to identify the root cause of the issue.
2
0
105
May ’25
iOS 26 stops receiving push notifications
I a using the current RC version of iOS on both my iPhone and iPad. I and developing an iCloud based app and it works correctly on iOS 18. When I upgraded to iOS 26 the iCloud functions work correctly but the push notifications do not work. The issue appears to be creating subscriptions. The following code should create a subscription and does not get an error, but it did to create a subscription under iOS 26. func subscribeToNotifications(recordType: String, subscriptionID: String, notification: CKSubscription.NotificationInfo) { let subscriptionIDForType = "\(subscriptionID)-\(recordType)" let predicate = NSPredicate(value: true) let subscription = CKQuerySubscription(recordType: recordType, predicate: predicate, subscriptionID: subscriptionIDForType, options: [.firesOnRecordCreation, .firesOnRecordUpdate, .firesOnRecordDeletion]) let notification = CKSubscription.NotificationInfo() subscription.notificationInfo = notification CKContainer.default().publicCloudDatabase.save(subscription) { (returnedSubscription, error) in if let error = error { print("Error saving subscription: \(error)") } else { print("Successfully saved subscription: recordType: " + recordType + " subscriptionID: " + subscriptionIDForType) } } } Print results: Successfully saved subscription: recordType: folder subscriptionID: folderName-folder
0
0
263
Oct ’25
Notifications not working
I’m receiving notifications from all third-party apps that I use however, most of the time there is no sound or haptics with the notification. In some cases, very seldomly I will receive a sound when a notification comes in, but that’s only with one of the many third-party apps that I use. I’ve spoken to Apple about this when this whole problem started during an update that you guys rolled out sometime between September and November 2024. They blamed it on the app programmers but I think at this point we all know that it’s Apple’s inability to accept that the problem is on their end. I never had problems receiving notifications from any of the apps prior to that. I guess my question is will Apple ever fix this or are they going to sweep it under the rug and pretend like it doesn’t exist?
1
0
263
Jul ’25
Notification Service Extension is killed during startup
We are observing an issue where the iOS Notification Service Extension (NSE) is terminated by the system during startup, before either didReceive(_:withContentHandler:) or serviceExtensionTimeWillExpire(_:) is invoked. When this occurs, the notification is delivered without modification (for example, an encrypted payload is shown to the user). System logs frequently contain the message “Extension will be killed because it used its runtime in starting up”. During testing, we observed that CPU-intensive operations or heavy initialization performed early in the extension lifecycle — especially inside init() or directly on the main thread in didReceive often cause the system to kill the NSE almost immediately. These terminations happen significantly earlier than the commonly observed ~30-second execution window where the OS normally invokes serviceExtensionTimeWillExpire(_:) before ending the extension. When these early terminations occur, there is no call to the expiry handler, and the process appears to be forcefully shut down. Moving the same operations to a background thread changes the behavior: the extension eventually expires around the usual 30-second window, after which the OS calls serviceExtensionTimeWillExpire(_:). We also observed that memory usage plays a role in early termination. During tests involving large memory allocations, the system consistently killed the extension once memory consumption exceeded a certain threshold (in our measurements, this occurred around 150–180 MB). Again, unlike normal time-based expiration, the system did not call the expiry handler and no crash report was produced. Since Apple’s documentation does not specify concrete CPU, memory, or startup-cost constraints for Notification Service Extensions or any other extensions beyond the general execution limit, we are seeking clarification and best-practice guidance on expected behaviors, particularly around initialization cost and the differences between startup termination. NSE Setup: class NotificationService: UNNotificationServiceExtension { static var notificationContentHandler: ((UNNotificationContent) -> Void)? static var notificationContent: UNMutableNotificationContent? static var shoudLoop = true override func didReceive(_ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) -> Void) { NotificationService.notificationContentHandler = contentHandler NotificationService.notificationContent = request.content.mutableCopy() as? UNMutableNotificationContent NotificationService.notificationContent!.title = "Weekly meeting" NotificationService.notificationContent!.body = "Updated inside didReceive" // Failing scenarios } override func serviceExtensionTimeWillExpire() { NotificationService.shoudLoop = false guard let handler = NotificationService.notificationContentHandler, let content = NotificationService.notificationContent else { return } content.body = "Updated inside serviceExtensionTimeWillExpire()" handler(content) } }
2
0
222
Nov ’25
PushToTalk Framework Behavior After Force Quit and Challenges in Achieving Reliable PTT Functionality
Hello everyone, Our team is currently developing a PTT (Push-to-Talk) application using the officially recommended PushToTalk framework. During development, we've encountered a point of confusion regarding the application's behavior after being force-quit by the user. Based on our understanding of the PushToTalk framework documentation (https://developer.apple.com/documentation/pushtotalk/creating-a-push-to-talk-app/) and the PTChannelManager session restoration mechanism, when a user manually kills the app from the background (App Switcher), the current PTT session (the system session managed by PTChannelManager) should terminate. Subsequent pushtotalk type pushes sent via APNS, without an active session, appear to be silently discarded by the system and cannot wake the app for processing (similar to what Kevin Elliott DTS mentioned in https://developer.apple.com/forums/thread/760506 Point D). This seems to prevent reliable PTT message reception in our app after a user force quits. However, we've observed that some popular PTT applications on the market (e.g., TenTen) appear to successfully receive and play PTT voice messages from friends even after the user has performed a force-quit action. This behavior seems inconsistent with our test results and understanding based on the standard framework, posing a challenge for us in providing similar reliability using standard methods. This naturally leads us to wonder how this capability is achieved. We've reviewed developer forums and are aware of the historical existence of a PTT-specific com.apple.developer.pushkit.unrestricted-voip entitlement, which allowed PushKit usage for PTT without CallKit binding. While Apple DTS engineers have repeatedly stated this entitlement is being deprecated and urged migration to the PushToTalk framework (e.g., https://developer.apple.com/forums/thread/763289), we are curious if the observed "wake-after-force-quit" capability might be related to some apps potentially still utilizing this outgoing special entitlement. Alternatively, is there perhaps a mechanism within the standard PushToTalk framework that allows wake-up after force quit that we haven't fully grasped? Therefore, we'd like to ask fellow developers for clarification and discussion: When using the standard PushToTalk framework, have others confirmed that the app indeed cannot be woken up by pushtotalk pushes after being force-quit by the user? Is this the expected behavior? Has anyone successfully achieved a TenTen-like experience (reliable PTT reception after force quit) using only the standard PushToTalk framework? If so, could you share key implementation insights or areas to focus on? (e.g., Is it related to specific usage patterns of the restorationDelegate?) How do you view this potential discrepancy between standard framework capabilities and the behavior exhibited by some apps? What considerations does this bring to development planning and user experience design (especially when users might have expectations set by the "always-on" behavior of other apps)? Are there any best practices or specific techniques when using PTChannelManager session management and restoration that maximize PTT message reliability (especially after the app is terminated by the system in the background), while still adhering to the framework's design principles (like user awareness of the session via UI)? [For instance, another developer raised challenges related to PTT framework restrictions here: https://developer.apple.com/forums/thread/773981] We hope this discussion can help clarify our understanding of the framework and gather community best practices for building reliable PTT functionality while adhering to Apple's guidelines. Thanks for any insights or shared experiences!
4
0
481
Jun ’25
APNS always returning "discarded as device was offline"
Approx Dec 13th 2025 til now (Dec 29th) I noticed my APNS dropped off to nothing daily. When I try to send APNS alerts on the developer site tool it always returns "discarded as device was offline" for multiple devices which I know are online. When I try pushing through my VPS (as I always have without any code changes for months) I get status codes of 400 and 403 mostly and a few 200's without it delivering also. I created a new sandbox certificate just in case it was that but still no luck, I get the same results. Ive checked for any firewall issues and I see the following on my VPS: nslookup gateway.push.apple.com Server: 1.1.1.1 Address: 1.1.1.1#53 ** server can't find gateway.push.apple.com: NXDOMAIN This seems like a second issue but not the primary issue that the portal is reporting. Any ideas what to check? Im at a loss as to why its not working at all through apples test notification portal on my developer account. It seems thats the initial issue I need to solve. Thank you for any ideas/help
5
0
342
Feb ’26
Unknown APNs ERROR: BadEnvironmentKeyInToken when sending Push To Talk notifications
We’re sending PTT notifications from our server and are receiving HTTP 403 from APNs for certain phones with the reason field BadEnvironmentKeyInToken. I can’t find this reason documented in Apple’s public error list. I’d like to confirm what this error specifically means and how to resolve it. Any guidance or clarification would be greatly appreciated. Thank you. Here is the document I was referring to. https://developer.apple.com/library/archive/documentation/NetworkingInternet/Conceptual/RemoteNotificationsPG/CommunicatingwithAPNs.html
Replies
2
Boosts
2
Views
579
Activity
Jan ’26
LiveCommunicationKit
We are implementing a camera intercom calling feature using VoIP Push notifications (PushKit) and LiveCommunicationKit (iOS 17.4+). The app works correctly when running in foreground or background, but fails when the app is completely terminated (killed by user or system). After accepting the call from the system call UI, the app launches but gets stuck on the launch screen and cannot navigate to our custom intercom interface. Environment iOS Version: iOS 17.4+ (testing on latest iOS versions) Xcode Version: Latest version Device: iPhone (tested on multiple devices) Programming Languages: Objective-C + Swift (mixed project) Frameworks Used: PushKit, LiveCommunicationKit (iOS 17.4+) App State When Issue Occurs: Completely terminated/killed Problem Description Expected vs Actual Behavior App State Behavior Foreground ✅ VoIP push → System call UI → User accepts → Navigate to intercom → Works Background ✅ VoIP push → System call UI → User accepts → Navigate to intercom → Works Terminated ❌ VoIP push → System call UI → User accepts → App launches but stuck on splash screen → Cannot navigate Root Issues When app is terminated and user accepts the call: Data Loss: pendingNotificationData stored in memory is lost when app is killed and relaunched Timing Issue: conversationManager(_:perform:) delegate method is called before homeViewController is initialized Lifecycle Confusion: App initialization sequence when launched from terminated state via VoIP push is unclear Code Flow VoIP Push Received (app terminated): func pushRegistry(_ registry: PKPushRegistry, didReceiveIncomingPushWith payload: PKPushPayload, for type: PKPushType, completion: @escaping () -> Void) { let notificationDict = NotificationDataDecode.dataDecode(payloadDict) as? [AnyHashable: Any] let isAppActive = UIApplication.shared.applicationState == .active // Store in memory (PROBLEM: lost when app is killed) pendingNotificationData = isAppActive ? nil : notificationDict if !isAppActive { // Report to LCK try await conversationManager.reportNewIncomingConversation(uuid: uuid, update: update) } completion() } User Accepts Call: func conversationManager(_ manager: ConversationManager, perform action: ConversationAction) { if let joinAction = action as? JoinConversationAction { // PROBLEM: pendingNotificationData is nil (lost) // PROBLEM: homeViewController might not be initialized yet if let pendingData = pendingNotificationData { ModelManager.share().homeViewController.gotoCallNotificationView(pendingData) } joinAction.fulfill(dateConnected: Date()) } } Note: When user taps "Accept" on system UI, LiveCommunicationKit calls conversationManager(_:perform:) delegate method, NOT a manual acceptCall method. Questions for Apple Support App Lifecycle: When VoIP push is received and app is terminated, what is the exact lifecycle? Does app launch in background first, then transition to foreground when user accepts? What is the timing of application:didFinishLaunchingWithOptions: vs pushRegistry:didReceiveIncomingPushWith: vs conversationManager(_:perform:)? State Persistence: What is the recommended way to persist VoIP push data when app is terminated? Should we use UserDefaults, NSKeyedArchiver, or another mechanism? Is there a recommended pattern for this scenario? Initialization Timing: When conversationManager(_:perform:) is called with JoinConversationAction after app launch from terminated state, what is the timing relative to app initialization? Is homeViewController guaranteed to be ready, or should we implement a waiting/retry mechanism? Navigation Pattern: What is the recommended way to navigate to a specific view controller when app is launched from terminated state? Should we: Handle it in application:didFinishLaunchingWithOptions: with launch options? Handle it in conversationManager(_:perform:) delegate method? Use a notification/observer pattern to wait for initialization? Completion Handler: In pushRegistry:didReceiveIncomingPushWith, we call completion() immediately after starting async reportNewIncomingConversation task. Is this correct, or should we wait for the task to complete when app is terminated? Best Practices: Is there a recommended pattern or sample code for integrating LiveCommunicationKit with VoIP push when app is terminated? What are the best practices for handling app state persistence and navigation in this scenario? Attempted Solutions Storing pendingNotificationData in memory → Failed: Data lost when app is killed Checking UIApplication.shared.applicationState → Failed: Doesn't reflect true state during launch Calling gotoCallNotificationView in conversationManager(_:perform:) → Failed: homeViewController not ready Additional Information Singleton pattern: LCKCallManagerSwift, ModelManager homeViewController accessed via ModelManager.share().homeViewController Mixed Objective-C and Swift architecture conversationManager(_:perform:) is called synchronously and must call joinAction.fulfill() or joinAction.fail() Requested Help We need guidance on: Correct app lifecycle handling when VoIP push is received in terminated state How to persist VoIP push data across app launches How to ensure app initialization is complete before navigating Best practices for integrating LiveCommunicationKit with VoIP push when app is terminated Thank you for your assistance!
Replies
0
Boosts
0
Views
123
Activity
Nov ’25
Buttons embedded in CarPlay notification
Hi All, im working on a project to send a push notification in CarPlay. Current accepted by apple entitlements is driving. Are custom actions / buttons allowed/supported in CarPlay notifications?
Replies
1
Boosts
0
Views
89
Activity
Jul ’25
Push notifications don't deliver when device is idle on iOS 18.7 and 26.0
There's a list of bug reports: FB19778882 FB19813796 FB19852724 FB19767262 FB20378888 FB20379383 FB20394663 Me and many other users have issue with push notifications. To reproduce this you should do this steps: Lock iPhone and make it idle for 10+ minutes; Send any message from other device via third-party app that uses push notifications (WhatsApp, Telegram and etc.); After few attempts you can see, that messages don't deliver. They delivers immediately when I unlock iPhone or go to the app. This bug reproduces on iOS 18.7 and 27. As I think iPhone goes to deep sleep after 10+ minutes after it locked and don't get push notifications. I've tried everything: many of settings, DFU without backup, but nothing helps to resolve this issue. Pay attention, please, cause this bug is very annoying and present on iOS 18.7 (that is the last for many devices) and latest iOS 26. Thanks!
Replies
1
Boosts
0
Views
500
Activity
Sep ’25
Push Notification Delivery Delays and Failures on iOS Devices
I am experiencing an issue with push notifications on my iOS application. The issue is as follows: On Android devices, push notifications are received immediately without any problems. On iOS devices, the behavior is inconsistent: When the app is in the foreground, notifications are received immediately. When the app is in the background or in recent apps with a significant delay of 5–10 hours, push notifications are not received at all. This behavior creates a major challenge for us, as timely notifications are critical for our app’s functionality. We have already verified the following points on our side: Push notification certificates and APNs setup are correct. Payload and server configurations are valid, as notifications are working fine on Android. No restrictions from the server-side, since Android users receive notifications instantly. It seems the issue is specifically related to iOS devices or APNs delivery. Could you please help us identify the cause and provide guidance on how to resolve this?
Replies
2
Boosts
1
Views
354
Activity
Jan ’26
Push Notifications
The following issue has occurred: Push notifications are not being received on certain devices. What could be the possible causes? Push notifications are being sent from our own server, and we are receiving normal responses from APNs. Users have confirmed that notifications are enabled on their devices, and they report no network issues. This problem is occurring for multiple users.
Replies
8
Boosts
0
Views
472
Activity
Mar ’26
Concerning Socket Disconnection Issues in iPhone VoIP Applications
We are encountering the following issue with our VoIP application for iPhone, published on the App Store, and would appreciate your guidance on possible countermeasures. The VoIP application (callee side) utilizes a Wi-Fi network. The sequence leading to the issue is as follows: VoIP App (callee): Launches iPhone (callee): Locks (e.g., by short-pressing the power button) VoIP App (callee): Transitions to a suspended state VoIP App (caller): Initiates a VoIP call VoIP App (callee): Receives a local push notification VoIP App (callee): Creates a UDP socket for call control (for SIP send/receive) VoIP App (callee): Creates a UDP socket for audio stream (for RTP send/receive) VoIP App (callee): Exchanges SIP messages (INVITE, 100 Trying, 180 Ringing, etc.) using the call control UDP socket VoIP App (callee): Answers the incoming call VoIP App (callee): Executes performAnswerCallAction() Immediately after executing performAnswerCallAction() in the above sequence, the sendto() function for both the "UDP socket for call control (SIP send/receive)" and the "UDP socket for audio stream (RTP send/receive)" occasionally returns errno = 57 (ENOTCONN). (of course The VoIP app itself does not close the sockets in this timing) Given that the user has performed an answer operation, the iPhone is in an active state, and the VoIP app is running, what could be the possible reasons why the sockets suddenly become unusable? Could you please provide guidance on how to avoid such socket closures? Our VoIP app uses SCNetworkReachabilitySetCallback to receive network change notifications, but no notifications regarding network changes were received at the time errno = 57 occurred. Is it possible for sockets used by an application to be closed without any notification to the application itself?
Replies
6
Boosts
0
Views
511
Activity
Nov ’25
Case-ID: 14080335 Push notification requests to iOS devices using APNs (HTTP/2) time out
We are currently developing a WebAPI service that uses APNs (HTTP/2) to send push notifications to iOS devices. (Using PushSharp's HTTP/2 support) The WebAPI service is running on IIS using .net framework 4.8 and c#. The connection to APNs is always maintained, and the connection is checked every 30 minutes using a dummy token Ping. KeepAlivePeriod = 30 minutes and KeepAliveRetryPeriod = 10 seconds have also been set. However, the following issues are occurring. Although the Ping sent immediately before was successful, a TimeoutException occurs in the notification request sent a few minutes later. There is no explicit disconnection notification from APNs, and the connection appears to be silently disconnected. Once a TimeoutException occurs, it occurs frequently afterwards. Below is an excerpt from the log. Apple Notification Failed for some unknown reason 1-1: One or more errors occurred. Apple Notification Failed for some unknown reason 1-2:System.TimeoutException: The operation timed out. In light of this issue, I would like to be advised on the following two points. Are there any official specifications regarding the lifecycle and expiration date of APNs HTTP/2 connections? Even if pings are sent periodically, is there a timeout or other setting that disables the connection on the APNs side? What are the conditions that would cause APNs to silently terminate a connection? For example, could this be due to inactivity, TLS restrictions, network maintenance, etc.? If you have any official documentation or technical guidelines to improve the reliability of this system, we would appreciate it if you could share them with us. Thank you in advance.
Replies
3
Boosts
0
Views
289
Activity
May ’25
APNs Auth Key download error after revoking old key — “already downloaded” for new key
I created an APNs Auth Key in the Apple Developer portal and downloaded it successfully once. Later, due to some issues, I revoked that key. After that, I created a new APNs Auth Key. The download button appears, but when I click it, I get the message: "Auth Key can only be downloaded once. This auth key has already been downloaded." This is incorrect because: The key is newly created in my account. I have tried multiple browsers (Safari, Chrome), private/incognito mode, and even a different laptop. I have no other active APNs Auth Keys in my account. Without this .p8 file, I cannot configure push notifications for my iOS app (using Firebase Cloud Messaging). This is blocking my production release. Has anyone else experienced this? Is there a way to reset or force a fresh APNs Auth Key when this happens?
Replies
5
Boosts
3
Views
391
Activity
Aug ’25
Screens added / removed continually when display turned off
I have a function in my app to detect if screens are added or removed, watching for notifications from NSApplication.didChangeScreenParametersNotification. I am seeing some strange behavior when the screen attached to a Mac mini is turned off, macOS will spit out hundreds of the didChangeScreenParametersNotification, all relating to a 'ghost' screen being added and then subsequently replaced with the original screen a second later. This cycle will go on for hours until the screen is turned back on again. I can confirm this also happens with the CoreGraphics equivalent, with flags .added and .removed being the only changes. I would imagine this creates immense churn for all apps watching for screen changes. I've tried debouncing the notifications but even with a delay of 10 seconds this is still being called hundreds of times while the computer is idle and the screen is off. One constant I can see is that the CGDisplayUnitNumber() for the 'ghost' display is always 0, while the logical unit number for the real screen is '1'. Is it safe to ignore screens with 0? I'm trying to find a reliable way to prevent heavy processing for 'false' screens. I'm afraid because this ghost screen has parameters so different to the actual screen, it's otherwise not possible to ignore it as it looks like a new screen. See example below: // Observe notification NotificationCenter.default.addObserver(self, selector: #selector(displaysDidChange), name: NSApplication.didChangeScreenParametersNotification, object: nil) // Function to update screens called from displaysDidChange func updateScreens() { let screens = NSScreen.screens for screen in screens { guard let screenDisplayID = screen.displayID() else { NSLog("Screen does not have a display ID: \(screen.localizedName)") continue } let screenIdentifier = "v\(CGDisplayVendorNumber(screenDisplayID)), m\(CGDisplayModelNumber(screenDisplayID)), sn\(CGDisplaySerialNumber(screenDisplayID)), u\(CGDisplayUnitNumber(screenDisplayID)), sz\(CGDisplayScreenSize(screenDisplayID))" } // -- Logic to determine if screen is new or already exists for window management -- NSLog("Found new screen display ID \(screenDisplayID) (\(screenIdentifier)): \(screen.localizedName)") } And the logging I'll get: Found new screen display ID 2 (v16652, m1219, sn16843009, u1, sz(1434.3529196346508, 806.823517294491)): Philips FTV Found new screen display ID 10586 (v1970170734, m1986622068, sn0, u0, sz(677.3333231608074, 380.9999942779541)):
Replies
7
Boosts
0
Views
170
Activity
Jun ’25
My app suddenly cannot receive push notifications
My app(The Smart Life app) is unable to receive push notifications. Please confirm whether APNs has received push notifications from Alibaba Cloud and whether APNs has successfully pushed notifications to the Smart Life app.The Smart Life app uses Alibaba Cloud's push notification service. The message ID pushed by Alibaba Cloud is: f7a02288-a995-47ed-b417-837461028f03 Current Symptom: Alibaba Cloud has reported that this message has been successfully pushed to APNs, but the smart life app has not received any push notifications. The feedback log from Alibaba Cloud shows that the APNs push was successful, but the smart life app did not receive any push. Because APNs do not have message receipts and Alibaba Cloud cannot obtain notification delivery status, it is recommended that I use the APNs channel message ID to submit a work order to Apple technical support for investigation. Note: All push notification permissions for the Smart Life app are enabled, and the Smart Life app is in the foreground when push notifications are sent.
Replies
1
Boosts
0
Views
115
Activity
Sep ’25
Critical Messaging Intermittent Success with notSupported
Hello, I am trying to utilize the Critical Messaging API to allow my user to message 1 or multiple pre registered contacts automatically. An issue I am having with this in testing is that when the application attempts to fire off texts to the phone numbers the success rate changes from trial to trial, with no variable changing. Sometimes I can send a Critical Message to multiple phone numbers in rapid succession, sometimes the message is only sent to 1 contact, and sometimes I get no successes. Each failure always returns the MSCriticalMessaging.notSupported error. The API documentation states, "The send(_:to:) method only works if the app is backgrounded, if it’s called from foreground the framework returns a MSCriticalMessagingError.notSupported error." If my app is always backgrounded in these tests, what other issues may cause this notSupported error return, and why does the outcomes success rate vary?
Replies
2
Boosts
0
Views
217
Activity
Sep ’25
Push notification token in iOS simulator / xcode, but not in AppStore release
Push-notification token is properly requested and displayed from the iOS simulator / xcode, but not from the release in the AppStore... Both popups for permission (push-notifications and critical alert) appear and can be confirmed, but no callback takes place...
Replies
1
Boosts
0
Views
101
Activity
Jul ’25
Localization of NSAlarmKitUsageDescription
In the new AlarmKit API, how do you localize NSAlarmKitUsageDescription? In the case of other usage descriptions, such as NSLocationWhenInUseUsageDescription, you can use an InfoPlist.xcstrings file, but this does not appear to work for NSAlarmKitUsageDescription.
Replies
2
Boosts
2
Views
239
Activity
Oct ’25
Silent Push notifications XCode 16.3 stop working on production
Hello, we have recently started signing and building our applications using Xcode 16.3. Since we made this change, we’ve noticed that the applications have stopped receiving silent push notifications (content-available: 1) when they are distributed via TestFlight or the App Store, even though we haven’t changed anything in the way these notifications are sent. As I mentioned, this started happening after migrating our project from Xcode 15 to Xcode 16.3. Regular push notifications are still working as expected, but silent ones are not being received by the apps. We are desperate because we rely on these silent notifications to inform the apps of updates, and we haven’t been able to identify the root cause of the issue.
Replies
2
Boosts
0
Views
105
Activity
May ’25
iOS 26 stops receiving push notifications
I a using the current RC version of iOS on both my iPhone and iPad. I and developing an iCloud based app and it works correctly on iOS 18. When I upgraded to iOS 26 the iCloud functions work correctly but the push notifications do not work. The issue appears to be creating subscriptions. The following code should create a subscription and does not get an error, but it did to create a subscription under iOS 26. func subscribeToNotifications(recordType: String, subscriptionID: String, notification: CKSubscription.NotificationInfo) { let subscriptionIDForType = "\(subscriptionID)-\(recordType)" let predicate = NSPredicate(value: true) let subscription = CKQuerySubscription(recordType: recordType, predicate: predicate, subscriptionID: subscriptionIDForType, options: [.firesOnRecordCreation, .firesOnRecordUpdate, .firesOnRecordDeletion]) let notification = CKSubscription.NotificationInfo() subscription.notificationInfo = notification CKContainer.default().publicCloudDatabase.save(subscription) { (returnedSubscription, error) in if let error = error { print("Error saving subscription: \(error)") } else { print("Successfully saved subscription: recordType: " + recordType + " subscriptionID: " + subscriptionIDForType) } } } Print results: Successfully saved subscription: recordType: folder subscriptionID: folderName-folder
Replies
0
Boosts
0
Views
263
Activity
Oct ’25
Notifications not working
I’m receiving notifications from all third-party apps that I use however, most of the time there is no sound or haptics with the notification. In some cases, very seldomly I will receive a sound when a notification comes in, but that’s only with one of the many third-party apps that I use. I’ve spoken to Apple about this when this whole problem started during an update that you guys rolled out sometime between September and November 2024. They blamed it on the app programmers but I think at this point we all know that it’s Apple’s inability to accept that the problem is on their end. I never had problems receiving notifications from any of the apps prior to that. I guess my question is will Apple ever fix this or are they going to sweep it under the rug and pretend like it doesn’t exist?
Replies
1
Boosts
0
Views
263
Activity
Jul ’25
Notification Service Extension is killed during startup
We are observing an issue where the iOS Notification Service Extension (NSE) is terminated by the system during startup, before either didReceive(_:withContentHandler:) or serviceExtensionTimeWillExpire(_:) is invoked. When this occurs, the notification is delivered without modification (for example, an encrypted payload is shown to the user). System logs frequently contain the message “Extension will be killed because it used its runtime in starting up”. During testing, we observed that CPU-intensive operations or heavy initialization performed early in the extension lifecycle — especially inside init() or directly on the main thread in didReceive often cause the system to kill the NSE almost immediately. These terminations happen significantly earlier than the commonly observed ~30-second execution window where the OS normally invokes serviceExtensionTimeWillExpire(_:) before ending the extension. When these early terminations occur, there is no call to the expiry handler, and the process appears to be forcefully shut down. Moving the same operations to a background thread changes the behavior: the extension eventually expires around the usual 30-second window, after which the OS calls serviceExtensionTimeWillExpire(_:). We also observed that memory usage plays a role in early termination. During tests involving large memory allocations, the system consistently killed the extension once memory consumption exceeded a certain threshold (in our measurements, this occurred around 150–180 MB). Again, unlike normal time-based expiration, the system did not call the expiry handler and no crash report was produced. Since Apple’s documentation does not specify concrete CPU, memory, or startup-cost constraints for Notification Service Extensions or any other extensions beyond the general execution limit, we are seeking clarification and best-practice guidance on expected behaviors, particularly around initialization cost and the differences between startup termination. NSE Setup: class NotificationService: UNNotificationServiceExtension { static var notificationContentHandler: ((UNNotificationContent) -> Void)? static var notificationContent: UNMutableNotificationContent? static var shoudLoop = true override func didReceive(_ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) -> Void) { NotificationService.notificationContentHandler = contentHandler NotificationService.notificationContent = request.content.mutableCopy() as? UNMutableNotificationContent NotificationService.notificationContent!.title = "Weekly meeting" NotificationService.notificationContent!.body = "Updated inside didReceive" // Failing scenarios } override func serviceExtensionTimeWillExpire() { NotificationService.shoudLoop = false guard let handler = NotificationService.notificationContentHandler, let content = NotificationService.notificationContent else { return } content.body = "Updated inside serviceExtensionTimeWillExpire()" handler(content) } }
Replies
2
Boosts
0
Views
222
Activity
Nov ’25
PushToTalk Framework Behavior After Force Quit and Challenges in Achieving Reliable PTT Functionality
Hello everyone, Our team is currently developing a PTT (Push-to-Talk) application using the officially recommended PushToTalk framework. During development, we've encountered a point of confusion regarding the application's behavior after being force-quit by the user. Based on our understanding of the PushToTalk framework documentation (https://developer.apple.com/documentation/pushtotalk/creating-a-push-to-talk-app/) and the PTChannelManager session restoration mechanism, when a user manually kills the app from the background (App Switcher), the current PTT session (the system session managed by PTChannelManager) should terminate. Subsequent pushtotalk type pushes sent via APNS, without an active session, appear to be silently discarded by the system and cannot wake the app for processing (similar to what Kevin Elliott DTS mentioned in https://developer.apple.com/forums/thread/760506 Point D). This seems to prevent reliable PTT message reception in our app after a user force quits. However, we've observed that some popular PTT applications on the market (e.g., TenTen) appear to successfully receive and play PTT voice messages from friends even after the user has performed a force-quit action. This behavior seems inconsistent with our test results and understanding based on the standard framework, posing a challenge for us in providing similar reliability using standard methods. This naturally leads us to wonder how this capability is achieved. We've reviewed developer forums and are aware of the historical existence of a PTT-specific com.apple.developer.pushkit.unrestricted-voip entitlement, which allowed PushKit usage for PTT without CallKit binding. While Apple DTS engineers have repeatedly stated this entitlement is being deprecated and urged migration to the PushToTalk framework (e.g., https://developer.apple.com/forums/thread/763289), we are curious if the observed "wake-after-force-quit" capability might be related to some apps potentially still utilizing this outgoing special entitlement. Alternatively, is there perhaps a mechanism within the standard PushToTalk framework that allows wake-up after force quit that we haven't fully grasped? Therefore, we'd like to ask fellow developers for clarification and discussion: When using the standard PushToTalk framework, have others confirmed that the app indeed cannot be woken up by pushtotalk pushes after being force-quit by the user? Is this the expected behavior? Has anyone successfully achieved a TenTen-like experience (reliable PTT reception after force quit) using only the standard PushToTalk framework? If so, could you share key implementation insights or areas to focus on? (e.g., Is it related to specific usage patterns of the restorationDelegate?) How do you view this potential discrepancy between standard framework capabilities and the behavior exhibited by some apps? What considerations does this bring to development planning and user experience design (especially when users might have expectations set by the "always-on" behavior of other apps)? Are there any best practices or specific techniques when using PTChannelManager session management and restoration that maximize PTT message reliability (especially after the app is terminated by the system in the background), while still adhering to the framework's design principles (like user awareness of the session via UI)? [For instance, another developer raised challenges related to PTT framework restrictions here: https://developer.apple.com/forums/thread/773981] We hope this discussion can help clarify our understanding of the framework and gather community best practices for building reliable PTT functionality while adhering to Apple's guidelines. Thanks for any insights or shared experiences!
Replies
4
Boosts
0
Views
481
Activity
Jun ’25
APNS always returning "discarded as device was offline"
Approx Dec 13th 2025 til now (Dec 29th) I noticed my APNS dropped off to nothing daily. When I try to send APNS alerts on the developer site tool it always returns "discarded as device was offline" for multiple devices which I know are online. When I try pushing through my VPS (as I always have without any code changes for months) I get status codes of 400 and 403 mostly and a few 200's without it delivering also. I created a new sandbox certificate just in case it was that but still no luck, I get the same results. Ive checked for any firewall issues and I see the following on my VPS: nslookup gateway.push.apple.com Server: 1.1.1.1 Address: 1.1.1.1#53 ** server can't find gateway.push.apple.com: NXDOMAIN This seems like a second issue but not the primary issue that the portal is reporting. Any ideas what to check? Im at a loss as to why its not working at all through apples test notification portal on my developer account. It seems thats the initial issue I need to solve. Thank you for any ideas/help
Replies
5
Boosts
0
Views
342
Activity
Feb ’26