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iOS 18 Bug -Certificate Trust Settings for Private Root Certificates Not Available
Importing an existing self- signed trusted root certificate no longer triggers option to trust cert in Settings / About / Certificate Trust Settings In iOS 18. Cert installed manually from internal website, as email attachment, and using profile in Configurator all produce same result. Same cert and processes work on iOS 16.7.10, iOS 17.6.1 and iPadOS 18.0 But not on iOS 18.0 nor beta iOS 18.1 beta5 on iPhone 16 Also tried regening a new test root on macOS Sonoma and installing using Configurator. No difference. It’s broken - I’ve reported it by Feedback - it’s a vital security flaw. Anyone else see this or have a workaround?
73
33
53k
Dec ’24
Enterprise App Crashes on Launch on iOS 18.3.2
We have an office application used internally within our enterprise. The Provisioning Profiles (PP) for the app were about to expire, so we updated the PP and released a new version. However, we've encountered an issue where some users did not update their phones in time. After the app expired, they found it unusable and downloaded the new version, but the newly downloaded app also crashes on launch. Restarting the phone does not resolve the issue, and this primarily occurs on iOS 18.3.2. What could be the cause of this problem, and how should we address it?
13
3
488
Apr ’25
Mass deployment of certificates and marking it as trusted
Hello, I have a system, which is able to execute bash/zsh scripts on a set of machines. The default behaviour is that the signature of the script is checked on the machine, which is executing it, and in case if it is not signed properly, the system rejects the execution. An own certificate has to be created for signing the scripts, which means that the certificate has to be installed and marked as trusted on the target machines (which are executing the script). I've been using : "/usr/bin/security add-trusted-cert ..." command to install the certificate on the machines as trusted. Since macOS Big Sur, the above command was prompting the local user for admin credentials. To avoid this, Apple suggested to use the following command to temporarily disable and re-enable the confirmation dialog : 1.: /usr/bin/security authorizationdb write com.apple.trust-settings.admin allow 2.: /usr/bin/security authorizationdb write com.apple.trust-settings.admin admin Now with the release of macOS Sequoia, the above command : "/usr/bin/security authorizationdb write com.apple.trust-settings.admin allow" does not work any more. It gives the following output : NO (-60005) I have the following questions : 1.: Could you please suggest an alternative way for IT administrators to install certificates on their machines, without any user confirmation? 2.: Could you please suggest how the same could be achieved using a bash/zsh script? In which context could the above commands : "/usr/bin/security authorizationdb write com.apple.trust-settings.admin allow" and "/usr/bin/security authorizationdb write com.apple.trust-settings.admin admin" still work? Thank you for your help in advance!
12
3
3.5k
Mar ’25
iOS 18 - Unable to receive files using AirDrop when "allowListedAppBundleIDs" restriction key is used
On a supervised device running iOS 18 without any AirDrop restrictions applied, when a profile with allowListedAppBundleIDs restriction key is installed, the AirDrop sound plays. But still the accept prompt does not appear, making it impossible to accept files. The prompt works as expected on iOS 18 devices to which the allowListedAppBundleIDs restriction is not installed. This issue occurs only on supervised iOS 18 devices to which the allowListedAppBundleIDs restriction is being applied. Device must be in iOS 18 version > Install the (allowListedAppBundleIDs restriction) profile with the device > Try to AirDrop files to the managed device. The expected result is that the accept prompt must pop up but it does not appear. This issue is occurring irrespective of any Whitelisted bundle ID being added to the allowListedAppBundleIDs restriction profile. Have attached a few Whitelisted bundle ID here com.talentlms.talentlms.ios.beta, com.maxaccel.safetrack, com.manageengine.mdm.iosagent, com.apple.weather, com.apple.mobilenotes, gov.dot.phmsa.erg2, com.apple.calculator, com.manageengine.mdm.iosagent, com.apple.webapp, com.apple.CoreCDPUI.localSecretPrompt etc. Have raised a Feedback request (FB15709399) with sysdiagnose logs and a short video on the issue.
6
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1.8k
2w
iOS 18.3.2 Enterprise App Crashes on Launch - SecKeyVerifySignature Failed
We are encountering a critical issue where an enterprise-signed iOS app crashes immediately after installation on devices running iOS 18.3.2 (22D82). The same app runs fine on other iOS versions (including iOS 18.3.1 and earlier). Issue Summary: After upgrading to iOS 18.3.2, users are unable to launch our enterprise app (Bundle ID: com.kt.MobileDRM). The app installs successfully but crashes immediately upon launch. This issue occurs only on iOS 18.3.2, not on earlier versions or other iPadOS/iOS devices. System Log Snippet: SecKeyVerifySignature failed: Error Domain=NSOSStatusErrorDomain Code=-50 "rsa_pub_crypt failed, ccerr=-7" UserInfo={numberOfErrorsDeep=0, NSDescription=rsa_pub_crypt failed, ccerr=-7} Additional Info: The app is signed with a valid enterprise certificate. No changes were made to the app binary or signing configuration before this issue started. We are not using an IPS file. A similar app (different bundle ID) shows the same behavior on iPadOS 18.3.2 but runs fine on other versions. Questions: Has there been a change in iOS 18.3.2 that affects enterprise certificate validation? Does ccerr=-7 indicate a cryptographic change or stricter signature verification? Are there updated requirements or provisioning profile constraints we should be aware of for iOS 18.3.2? We would greatly appreciate any insights or official guidance regarding this issue. Thank you!
5
5
644
Apr ’25
SMAppService fails to register agent with MDM
btm_launchagent.txt I have a menu bar app which should be triggered to start when a system extension is successfully installed. The menu bar app is configured as a agent which should be started by SMAppServer. SMAppService register/unregister the agent successfully when the program is running locally. When doing the program installation through JamfNow, which is a MDM system, it fails with following error. I think the problem here is that the backgroundtaskmanagementd trys to register the agent with an invalid uid=-1 or uid: 4294967295(0xFFFFFFFF). 2024-10-02 10:45:33.100537+0200 0x156d4 Activity 0x1b927 88 0 smd: (BackgroundTaskManagement) BTMManager.getEffectiveDisposition 2024-10-02 10:45:33.103478+0200 0x156dd Default 0x1b927 282 0 backgroundtaskmanagementd: [com.apple.backgroundtaskmanagement:main] effectiveItemDisposition: appURL=file:///Applications/Company%20Agent.app/, type=agent, url=Contents/Library/LaunchAgents/com.Company.agent.notifier.plist -- file:///, config={ BTMConfigArguments = ( ); BTMConfigBundleIdentifiers = ( ); BTMConfigExecutablePath = "Contents/Resources/CompanyNotifier.app/Contents/MacOS/CompanyNotifier"; BTMConfigLabel = "com.Company.agent.notifier"; } 2024-10-02 10:45:33.103544+0200 0x156dd Info 0x1b927 282 0 backgroundtaskmanagementd: [com.apple.backgroundtaskmanagement:main] effectiveItemDisposition: result=[disabled, allowed, visible, not notified] 2024-10-02 10:45:33.105120+0200 0x156d4 Default 0x1b927 88 0 smd: (BackgroundTaskManagement) [com.apple.backgroundtaskmanagement:main] getEffectiveDisposition: disposition=[disabled, allowed, visible, not notified], have LWCR=true 2024-10-02 10:45:33.105181+0200 0x156d4 Default 0x0 88 0 smd: [com.apple.xpc.smd:all] Found status: 0 for <private> 2024-10-02 10:45:33.240190+0200 0x154da Default 0x0 88 0 smd: [com.apple.xpc.smd:SMAppServiceFactory] Setting up BundleProgram keys for <private> 2024-10-02 10:45:33.240250+0200 0x154da Default 0x0 88 0 smd: [com.apple.xpc.smd:SMAppServiceFactory] Setting up BundleProgram keys for <private> 2024-10-02 10:45:33.240388+0200 0x154da Activity 0x1b92a 88 0 smd: (BackgroundTaskManagement) BTMManager.registerLaunchItemWithAuditToken 2024-10-02 10:45:33.243990+0200 0x156dd Default 0x1b92a 282 0 backgroundtaskmanagementd: [com.apple.backgroundtaskmanagement:main] registerLaunchItem: pid=3626, uid=-1, type=agent, parentURL=<private>, url=<private>, config=<private> 2024-10-02 10:45:33.244917+0200 0x156dd Default 0x1b92a 282 0 backgroundtaskmanagementd: [com.apple.backgroundtaskmanagement:main] registerLaunchItem: found existing item: uuid=AC0DBC9B-7A16-443E-ABFC-05DF0F534C08, name=CompanyNotifier, type=managed agent, disposition=[disabled, allowed, visible, notified], identifier=com.Company.agent.notifier, url=Contents/Library/LaunchAgents/com.Company.agent.notifier.plist -- file:/// 2024-10-02 10:45:33.245238+0200 0x156dd Debug 0x1b92a 282 0 backgroundtaskmanagementd: [com.apple.backgroundtaskmanagement:main] BTMStore: save scheduled. 2024-10-02 10:45:33.245281+0200 0x156dd Debug 0x1b92a 282 0 backgroundtaskmanagementd: [com.apple.backgroundtaskmanagement:main] RecordSet notification scheduled for uid -1 .... 2024-10-02 10:45:33.252358+0200 0x154da Error 0x0 88 0 smd: [com.apple.xpc.smd:SMAppService] Unable to submit job: <private> error: Error Domain=OSLaunchdErrorDomain Code=112 UserInfo={NSLocalizedFailureReason=<private>} 2024-10-02 10:45:33.252707+0200 0x156d4 Default 0x1b92a 88 0 smd: [com.apple.xpc.smd:all] Update request for identifier: <private> uid: 4294967295 2024-10-02 10:45:33.253190+0200 0x156dd Default 0x1b92a 282 0 backgroundtaskmanagementd: [com.apple.backgroundtaskmanagement:main] getItemWithIdentifier: identifier=com.Company.agent.notifier, uid=-1 2024-10-02 10:45:33.253759+0200 0x156d4 Error 0x1b92a 88 0 smd: [com.apple.xpc.smd:btm] Error getting BTMItem with Identifier: <private> uid: 4294967295 error: (null) 2024-10-02 10:45:33.253803+0200 0x156d4 Error 0x1b92a 88 0 smd: [com.apple.xpc.smd:all] Unable to find BTMItem for <private> in 4294967295 2024-10-02 10:45:33.253835+0200 0x156d4 Error 0x1b92a 88 0 smd: [com.apple.xpc.smd:all] Update operation returned error: 3, but no reply expected so error will be silent 2024-10-02 10:45:33.661537+0200 0x156dd Debug 0x0 282 0 backgroundtaskmanagementd: [com.apple.backgroundtaskmanagement:main] sending notification for uid -1, type 131080 2024-10-02 10:45:33.665159+0200 0x154fa Info 0x1b853 282 0 backgroundtaskmanagementd: [com.apple.backgroundtaskmanagement:main] fetchSFLItemsMatching: type=managed user item app 2024-10-02 10:45:33.665374+0200 0x154fa Activity 0x15dd3 282 0 backgroundtaskmanagementd: (BackgroundTaskManagement) BTMManager.userDataDidChange 2024-10-02 10:45:33.666041+0200 0x154da Activity 0x1b92d 88 0 smd: (BackgroundTaskManagement) BTMManager.userDataDidChange 2024-10-02 10:45:33.666651+0200 0x154fa Debug 0x15dd3 282 0 backgroundtaskmanagementd: (BackgroundTaskManagement) [com.apple.backgroundtaskmanagement:main] -[BTMManager handleUserDataDidChangeNotification:]: uid=-1, type=131080 2024-10-02 10:45:33.666085+0200 0x154da Debug 0x1b92d 88 0 smd: (BackgroundTaskManagement) [com.apple.backgroundtaskmanagement:main] -[BTMManager handleUserDataDidChangeNotification:]: uid=-1, type=131080 2024-10-02 10:45:36.218160+0200 0x154fa Debug 0x0 282 0 backgroundtaskmanagementd: [com.apple.backgroundtaskmanagement:main] -[BTMStore handleWriteTimer] entered 2024-10-02 10:45:36.218254+0200 0x154fa Debug 0x0 282 0 backgroundtaskmanagementd: [com.apple.backgroundtaskmanagement:main] -[BTMStore _save] entered 2024-10-02 10:45:36.224738+0200 0x154fa Default 0x0 282 0 backgroundtaskmanagementd: [com.apple.backgroundtaskmanagement:main] BTMStore: store saved to /var/db/com.apple.backgroundtaskmanagement/BackgroundItems-v9.btm Could it be a problem from the MDM system JamfNow or somewhere else? The whole logs is as attached. Thanks!
5
0
1k
Nov ’24
Unable to renew Apple Developer subscription using managed Apple Account
We use managed Apple accounts for all users in our environment. One of these accounts is associated with an App Store app. Currently the developer console has a banner that says: "There's no credit/debit card on the Apple Online Store associated with your Apple ID to auto-renew your membership." This account, as well as my own admin account, are unable to add a payment method to our Apple account. We're missing the "Payments & Shipping" button on the Manage Account page. How can we renew our developer subscription to keep our app on the App Store? It's critical for us that the account that owns this app is managed. TIA
5
3
729
Oct ’24
How can we check if LegacyAppConfigAssetReference applied in iOS 18.4?
I found a new Payload attribute LegacyAppConfigAssetReference in AppManaged introduced in iOs 18.4 beta. So I tried it, however no configuration is discoverted in the installed app. -- configuration { "Identifier": "8c2af0b6-5ae0-5927-a1cd-bab5e4148bb8", "Type": "com.apple.configuration.app.managed", "Payload": { "InstallBehavior": { "Install": "Required", "License": { "Assignment": "Device", "VPPType": "Device" } }, "AppStoreID": "535886823", "LegacyAppConfigAssetReference": "ac35558f-aefc-5faf-8f64-1faaff993b96" }, "ServerToken": "2abdc89492d89ca1a213ca61318ae0651c2b8de660c2847a44a3fb8ad9d9a8ad" } -- declaration/asset/ac35558f-aefc-5faf-8f64-1faaff993b96 { "Identifier": "ac35558f-aefc-5faf-8f64-1faaff993b96", "Type": "com.apple.asset.data", "Payload": { "Reference": { "DataURL": "https://i3-oreore-ios-mdm.azurewebsites.net/asset_files/eyJpZCI6IjNkOTg2YWVjNzQ1MWJiYWZlZjJmZGU1NmZmYmJlYjdkLnBsaXN0Iiwic3RvcmFnZSI6InN0b3JlIiwibWV0YWRhdGEiOnsiZmlsZW5hbWUiOiJFbmNvZGVkQ2hyb21lUG9saWN5RXhhbXBsZS5wbGlzdCIsInNpemUiOjMyMjUsIm1pbWVfdHlwZSI6ImFwcGxpY2F0aW9uL29jdGV0LXN0cmVhbSJ9fQ", "ContentType": "application/plist" } }, "ServerToken": "7433f7c0c991a1943636ff7bd8949e88738c684ecbde347ac8a9c5b5c19dda14" } -- And the data type of the managed app configuration is application/plist http https://i3-oreore-ios-mdm.azurewebsites.net/asset_files/eyJpZCI6IjNkOTg2YWVjNzQ1MWJiYWZlZjJmZGU1NmZmYmJlYjdkLnBsaXN0Iiwic3RvcmFnZSI6InN0b3JlIiwibWV0YWRhdGEiOnsiZmlsZW5hbWUiOiJFbmNvZGVkQ2hyb21lUG9saWN5RXhhbXBsZS5wbGlzdCIsInNpemUiOjMyMjUsIm1pbWVfdHlwZSI6ImFwcGxpY2F0aW9uL29jdGV0LXN0cmVhbSJ9fQ HTTP/1.1 200 OK Accept-Ranges: bytes Cache-Control: max-age=31536000 Content-Length: 3225 Content-Type: application/plist Date: Tue, 18 Mar 2025 22:59:40 GMT X-Content-Type-Options: nosniff <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC '-//Apple//DTD PLIST 1.0//EN' 'http://www.apple.com/DTDs/PropertyList-1.0.dtd'> <plist version="1.0"> <dict> <key>EncodedChromePolicy</key> <string>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</string> </dict> </plist> Please note that this example plist is the same content as is described here: https://www.chromium.org/administrators/ios-mdm-policy-format/ After applying the declaration, the app GoogleChrome is successfully installed but no managed app configuration seems applied. MDMAppManagement.plist in the sysdiagnose is like below: plutil -p logs/MCState/Shared/MDMAppManagement.plist { "metadataByBundleID" => { "com.google.chrome.ios" => { "Attributes" => { "Removable" => 0 } "flags" => 1 "source" => "Declarative Device Management" "state" => 7 } "com.microsoft.skype.teams" => { "Attributes" => { "Removable" => 0 } "flags" => 1 "source" => "Declarative Device Management" "state" => 7 } } } I also tried with our private apps and not applied... How can we use this feature or check the configuration is applied? Thank you,
5
0
279
Apr ’25
Supporting development of ACME - Freshness code question
It seems like there are some "mixed messages" out there about what should be in OID 1.2.840.113635.100.8.11.1 in the attestation cert. Is it just a SHA256 hash of the nonce issued by the ACME server? The MDM profile yaml says: "In the attestation certificate the value of the freshness code OID matches the nonce specified by the ACME server via the ACME protocol." I'm hoping the difficulty we're seeing is down to the certificate being created once (and not again for 7 days). Otherwise, we're not decoding/understanding the OID's contents properly. Thanks.
5
0
159
May ’25
In the iOS 26 beta, enterprise Apps installed via MDM cannot be run
I am a developer working on iOS apps. I would like to report an issue occurring in iOS 26 beta 2. Our company has Enterprise account, and we are developing apps. When we distribute these apps, and install them on a device running iOS 26 beta2, apps install successfully, but apps crashed immediately after being launched. MDM Install Application When I install the app via Xcode and trust it, apps will run. Launchd job spawn failed This issue does not occur on versions prior to iOS 26. I would like to know if this is a problem that will be resolved in future updates, or if it is a policy change.
4
1
781
2w
iOS/iPadOS Updates via MDM fail if the device has OS Deferral settings applied
We have noticed that if we apply forceDelayedSoftwareUpdates in Restrictions profile, it causes ScheduleOSUpdates to fail or go into an invalid state. For example: On my iOS device, we have set the forceDelayedSoftwareUpdates to 90 days which removed the latest iOS update iOS 18.2 from the Software Updates section on the device. Post this, if I schedule an update for iOS 18.2 using ScheduleOSUpdateCommand, it fails to download. If I schedule the same without forceDelayedSoftwareUpdates, the update works as expected. Please help what could be the reason for this behavior as forceDelayedSoftwareUpdates should not block ScheduleOSUpdates.
4
1
795
Mar ’25
Assistance Required: Invalid CSR File Format While Uploading to APNs
Dear Apple Developer Support Team, I hope this message finds you well. I am currently utilizing the services at https://identity.apple.com for mobile device management and encountered an issue while attempting to upload a Certificate Signing Request (CSR) file to the portal. The system generated an error indicating that the file format was invalid. Below are the steps I followed to generate the CSR: I first created a private key on my server using the following command: openssl genrsa -out private.key 2048 Next, I generated the CSR file with the following command: openssl req -new -key private.key -out request.csr Despite following these steps, I could not successfully upload the CSR file and obtain the APNs certificate. I would greatly appreciate your guidance on creating and uploading a valid CSR file to avoid this error. Please let me know if there are any specific formatting requirements or additional steps I need to follow. Thank you in advance for your assistance and support.
4
0
739
Oct ’24
Enrolling with Platform Single Sign-on ( Implementing Platform SSO during device enrollment )
Hi Apple Team & Community, The new Introduction of Platform SSO during ADE Enrollment is Great And we tried implementing this. As a Rule mentioned in the Documentation Initially MDM Server should send 403 response with Response Body adhering to ErrorCodePlatformSSORequired when HTTP Header for MachineInfo request contains MDM_CAN_REQUEST_PSSO_CONFIG and set to true There are contradictory claims mentioned in Document, In Process Platform SSO Required Response it is mentioned that MDM Server should send body as JSON Object for ErrorCodePlatformSSORequired Example below >>>>> Response HTTP/1.1 403 Forbidden Content-Type: application/json Content-Length: 558 { "code": "com.apple.psso.required", "description": "MDM Server requires the user to authenticate with Identity Provider - BY MEMDM", "message": "The MDM server requires you to authenticate with your Identity Provider. Please follow the instructions provided by your organization to complete the authentication process - BY MEMDM", "details": { "Package": { "ManifestURL": "https://platform-sso-node-server.vercel.app:443/manifest" }, "ProfileURL": "https://platform-sso-node-server.vercel.app:443/profile", "AuthURL": "https://platform-sso-node-server.vercel.app:443/auth" } } But in the same Document a Sample HTTP Response was Provided but seems to be XML format as below >>>>> Response HTTP/1.1 403 Forbidden Content-Type: application/xml Content-Length: 601 <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>Code</key> <string>com.apple.psso.required</string> <key>Details</key> <dict> <key>ProfileURL</key> <string>https://mdmserver.example.com/psso.mobileconfig</string> <key>Package</key> <dict> <key>ManifestURL</key> <string>https://mdmserver.example.com/psso-app.plist</string> </dict> <key>AuthURL</key> <string>https://idp.example.com/authenticate</string> </dict> </dict> </plist> From Github I assume that both Response Types are welcomed hence I tried with Both Followed in JSON Mode, I redirected the HTTP request if MachineInfo contains MDM_CAN_REQUEST_PSSO_CONFIG and set to true to https://platform-sso-node-server.vercel.app/redirectedDEPJSON Followed in XML Mode, I redirected the HTTP request if MachineInfo contains MDM_CAN_REQUEST_PSSO_CONFIG and set to true to https://platform-sso-node-server.vercel.app/redirectedDEPXML In both Response Modes OS is not proceeding after and a error Stating Enrollment with Management Server Failed , Forbidden request (403) appears Can someone kindly guide on where I missed, or is this any OS Bug in Tahoe 26?
3
0
578
Jul ’25
Enterprise App Crashes on iPad Pro (4th Gen, 11") When Installed via Web
Hi, I’m an enterprise developer, and we distribute our internal iOS app through a direct download link on our company website (not via App Store or TestFlight). The app is properly signed and works fine on most devices including iPhones and regular iPads. However, on iPad Pro 11-inch (4th generation), the app crashes immediately upon launch when installed via the website. Interestingly, if we install the exact same app via Xcode, it runs without issue on the same device. We also tested a third-party enterprise app called "Taipei On", and it showed the same crash behavior when installed via direct web download on the same iPad model. This leads us to believe the issue may be more widespread or specific to this iPad Pro model or recent iOS versions. Furthermore, some of our users with iPhone 15 devices have started experiencing similar crashes recently, even though they had no issues before. Is this a known issue related to enterprise app distribution or IPA installation behavior on certain devices? Any advice or insight from the Apple team or other developers would be appreciated. Thanks!
3
0
108
May ’25
External UUID
Hello, I am Sergio Sánchez, administrator of NumbuX. We are developing our own MDM. We are already granted as a MDM Vendor. We need to issue the APNs certificate for our MDM for the first time in the Push Certificate portal (identity.apple.com). We are having the error: “invalid signing request” when we upload the signed CSR to identity.apple.com. That is because we do not have the External UUID. Could you please let us know what is our External UUID? Without that, we cannot upload it successfully. We have already compared different signed CSR from other MDM Vendors and all have included the External UUID in the CSR. Please, do not send links, there is not way for us to know our External UUID because it is the first time that we try to issue this APNs. After the first time, we do not need your assitance. Please, let us know our External UUID. Thank you. Kind regards.
3
0
404
2d
After iOS 18.2, a small number of users experienced crashes when opening the enterprise app.
10:17:34.335397+0900 Process SpringBoard Bootstrapping failed for <FBApplicationProcess: 0x4d8eca700; app<com.a.b.c>:> with error: <NSError: 0x300a3d1d0; domain: RBSRequestErrorDomain; code: 5; "Launch failed."> { NSUnderlyingError = <NSError: 0x300a54090; domain: NSPOSIXErrorDomain; code: 85> { NSLocalizedDescription = Launchd job spawn failed; }; }
3
1
359
Apr ’25