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DetectBarcodesRequest operates differently among machines
Hi Apple Developers! I’m using the DetectBarcodesRequest function to identify QR codes in some images and PDFs. However, I’m facing an issue where the function doesn’t detect the barcode on certain documents and machines, while it works on others using the same document. The only common factor I’ve noticed is that the machines that successfully identify the QR code of the “problematic” document are all heavy developer machines that have Xcode installed. Interestingly, this doesn’t seem to be related to processor type (Intel vs. Apple Silicon). Could you please provide some guidance or leads on how to resolve this issue?
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332
Jan ’25
iPhone 15 pro max help
Can someone tell me what this is I found on my iPhone {"appVersion":"3005","appBuildNumber":"5815.58.34"},"tccData":{"notificationTCC":"notAsked"},"debugData":{"name":""},"userData":{"userStartMonth":1,"userStartYear":2025,"userID":"DCC9D06F-B8B8-421A-9EF5-2F4C513880CE","userIDContext":"userEvents"},"appSessionID":"CE5029A5-CAA1-4704-B706-41A4AC12EA26"},"events":[{"metadata":
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241
Jan ’25
"Create Your Apple Account" Not Working
I just got a new 2024 Macbook Pro today. I finished setting it up, and I'm trying to reinstall a few apps. It told me that since I haven't used my Apple ID yet, I need to complete my Apple account. I've entered all my address information, but every time I hit continue, the boxes turn red, telling me I need to enter my information as if I never entered it in the first place. How can I fix this? I need to set this computer up before classes tomorrow.
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254
Jan ’25
Xcode 16.2 iOS error = CFMessagePort
Hi, After updating to Xcode 16.2, I am getting an error running all iOS apps. I'm using Sequioa 15.2. Error creating the CFMessagePort needed to communicate with PPT. I ran the default Hello World app and got the same error message (plus another error not showing up on my apps - Failed to send CA Event for app launch measurements for ca_event_type: 1 event_name: com.apple.app_launch_measurement.ExtendedLaunchMetrics). Can I ignore the error or is it truly affecting my app (all are testflight versions and it's fine if I don't update them for awhile, although not ideal). Hopefully someone can help! Thanks, -Ashley
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Jan ’25
Carplay - Low Fuel Suggestions
Dear Developers, I am wondering if there is a way to build on the current "Low Fuel" notification. Currently, if my low fuel light activates while Carplay is on, a low fuel notification is also sent to my phone. If the car can communicate this, can it also communicate mileage range? This way, if I'm in the middle of a route and the low fuel light engages, Carplay could suggest the nearest gas stations on the route within the remaining mileage range. Any information would be very helpful!
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285
Jan ’25
Analyzing recent crash reports for answers - kernel panics are causing Mac to frequently restart
Experiencing frequent automatic restarts on my late 2013 iMac running OS Catalina 10.15.7. Fairly certain that the issue doesn't have to do with my peripherals (external hard drive, flash drives, CD burner) and thinking it's a software issue. Below are the 4 different crash reports I’ve received for OneDriveStandaloneUpdater, Adobe Desktop Service, mds_stores, and mds. Wondering if anyone has any insights on how to remedy these out of the blue shutdowns based on the crash report info? Thanks in advance... OneDriveStandaloneUpdater Termination Reason: DYLD, [0x4] Symbol missing Application Specific Information: dyld: launch, loading dependent libraries Dyld Error Message: Symbol not found: __ZNSt3__113basic_filebufIcNS_11char_traitsIcEEE4openEPKcj Referenced from: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/../Frameworks/MSP2P.framework/Versions/A/MSP2P (which was built for Mac OS X 12.3) Expected in: /usr/lib/libc++.1.dylib Adobe Desktop Service Termination Signal: Illegal instruction: 4 Termination Reason: Namespace SIGNAL, Code 0x4 Terminating Process: exc handler [2255] mds_stores Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [978] VM Regions Near 0x7fdb00000108: Stack 000070000ddf9000-000070000de7b000 [ 520K] rw-/rwx SM=NUL thread 6 --> MALLOC_TINY 00007fdb28c00000-00007fdb28d00000 [ 1024K] rw-/rwx SM=COW mds Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [18972] VM Regions Near 0x18: --> __TEXT 000000010d70d000-000000010d710000 [ 12K] r-x/r-x SM=COW /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds
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Jan ’25
iPad Pro M4. Panic. Freezing and Restarting Daily Without Heavy Usage
I purchased an iPad Pro M4 in early December, and since day one, I’ve been experiencing a recurring issue. Almost every day, at random times, the device freezes for 1–5 minutes and then restarts itself. The tablet is not under heavy load when this happens — I mainly use it for light tasks such as watching videos in a player or Safari browser, web surfing, and reading books. The issue has even occurred while the iPad was idle and locked; it froze, displayed the Apple logo, and rebooted. I brought the device back to the store where I purchased it, and they sent it for a diagnostic check. However, the experts concluded that the device is fully functional, and no defects were found. After one of these crashes, I noticed that my Apple Pencil started lagging (see video file IMG_5688.MOV). However, after another reboot, the issue with the Apple Pencil resolved itself. I’ve documented the issue with several video recordings showing the freezing and rebooting behavior, as well as error logs generated after such incidents. Device Details: Model: iPad Pro M4 Usage: Light tasks only (video streaming, web browsing, reading) Environment: No overheating, no resource-heavy applications running What could be causing this issue, and how can I resolve it? Any help would be greatly appreciated. Thank you! P.S. I’ve uploaded all the device logs and videos demonstrating the issue to Google Drive. https://drive.google.com/drive/folders/1_R0i_iazADWo5EgStrPdgmf1XjgPP_RC?usp=sharing
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445
Jan ’25
Need Help Creating Demo Video for NFC Functionality (App Store Review Guideline 2.1)
Hi Everyone, I’m currently working on an app that uses NFC functionality, and I’ve hit a roadblock during the App Store review process. The review team has requested a demo video that demonstrates the app’s NFC functionality in use, as per Guideline 2.1. Here are the details I’ve received from the App Store team: • The demo video should show the app running on a physical iOS device, not on a simulator. • It needs to clearly document the NFC-related app features, user permission requests, and how the app interacts with NFC tags. My Challenges: 1. I’m unsure about the best way to visually capture the NFC interaction, as it involves scanning physical tags. 2. Are there any recommended tools or techniques for recording a demo on an iOS device that complies with Apple’s guidelines? 3. Has anyone successfully submitted an NFC app with a similar requirement? If so, I’d appreciate tips or examples of how you structured your video. I want to make sure I meet all the necessary requirements so the app passes review. Any advice or guidance would be greatly appreciated! Thank you in advance for your help. Best regards, Edwin
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Jan ’25
How to Restrict In-App Purchases to a Specific User Email or Differentiate Users?
Hello, I am implementing In-App Purchases in my app and want to ensure that only users whose email matches their Apple ID email (the account used on the device as apple account) can purchase the subscription. Is it possible to retrieve the Apple ID email from the device or verify if the email matches the user's email in the app? If this is not feasible, what is the recommended approach to differentiate users and associate subscriptions with specific users in a secure way? For instance, how do I ensure that a subscription is tied to the correct user within my app? I understand privacy constraints, but I am trying to find the best way to match the subscription to the correct user while adhering to Apple's guidelines. Any guidance or best practices would be appreciated. Thank you!
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Jan ’25
Siri Issues
Hello I have the 16 pro max with 18.3 iOS update and I've noticed my Siri stops working or responding at times. I have shut down the phone and restart in order to get it working again. Any suggestions? Will the next update focus in Siri and its changes and finally am I the only one?
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Jan ’25
Unable to Activate your phone
Same issue with brand new iPhone xs (was used only few month) after replacing broken screen shame that's Apple's way to force you to buy another iPhone I will never buy Apple products again after spending so much money on MacBooks and iPhones
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191
Jan ’25
how to determine the Account Holder for a company / organization's Developer membership?
Greetings everyone, this is my first post here...thanks in advance for any guidance you may have. I work for a non-profit (charity status) and was attempting to sign up for a Developer account, with a fee waiver, in order to do some work for our organization that requires Developer access (enabling Sign In With Apple on a Discourse forum). I've received an e-mail from Developer Support saying my application was denied because there is already an Account Holder for our company's "existing membership." We are a small team that experiences a lot of turnover, and I presume this has to do with a predecessor. I've written back to support and am awaiting a reply, but am concerned they might only reply to whatever e-mail address is associated with this "existing membership" and that very well might be an inactive mailbox in our Google Workspace. I've explained all that and asked Apple if they can please let me know who this previous contact is. It's been a few days, while I'm waiting I thought I would ask if there is any other way to look up the contact for a given organization, or if I just need to wait and hope to hear back from Developer Support? Thanks for any advice.
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Jan ’25
Incorrect Screen time of few apps & total screen time
Hello, I am using an iPhone 15 with iOS 18.2.1, and I've noticed an issue with the screen time statistics for my app usage. Specifically, the screen time for my Google Pay app shows around 2 hours of usage on a given day, even though I only spend about a minute per transaction. Even if I assume multiple payments throughout the day, the total should not exceed 15 minutes. This discrepancy is concerning to me, as it is affecting my personal relationships and raising trust issues, as my partner is questioning what I could have been doing on the app for such an extended period. I would appreciate it if this issue could be looked into and resolved as soon as possible.
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250
Jan ’25
Issue with iPad app review. App crashing.
I'm receiving this error message from Apple saying that my app is crashing when they test, but I've already done the tests on the iPad version they recommended and it worked normally. Message below of the review team: Hello, Thank you for your resubmission. Upon further review, we identified additional issues that need your attention. See below for more information. If you have any questions, we are here to help. Reply to this message in App Store Connect and let us know. Review Environment Submission ID: 4f068d93-c30e-431c-b65c-6ff4c3ab1098 Review date: January 23, 2025 Version reviewed: 1.0 Guideline 2.1 - Performance Issue Description The app still crashed during review. Apps that crash negatively impact users. Steps leading to crash: The app crashed upon login attempt. Review device details: Device type: iPad Air (5th generation) OS version: iPadOS 18.2.1 I left the file below crashlog: {"app_name":"MauiApp2","timestamp":"2025-01-27 11:39:16.00 +0000","app_version":"4.0","slice_uuid":"11117a05-c930-3591-b6d9-7905912af710","adam_id":"6740661076","build_version":"4","bundleID":"com.company.MauiApp2","platform":2,"share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"iPhone OS 18.2.1 (22C161)","roots_installed":0,"incident_id":"987579BB-C332-42CF-B7AB-3F019902703A","name":"MauiApp2"} { "uptime" : 40000, "procRole" : "Foreground", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "iPad13,16", "coalitionID" : 1424, "osVersion" : { "isEmbedded" : true, "train" : "iPhone OS 18.2.1", "releaseType" : "User", "build" : "22C161" }, "captureTime" : "2025-01-27 11:39:15.7724 +0000", "codeSigningMonitor" : 1, "incident" : "987579BB-C332-42CF-B7AB-3F019902703A", "pid" : 1883, "translated" : false, "cpuType" : "ARM-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2025-01-27 11:38:57.0672 +0000", "procStartAbsTime" : 979679570352, "procExitAbsTime" : 980128429544, "procName" : "MauiApp2", "procPath" : "\/private\/var\/containers\/Bundle\/Application\/240115B9-6606-406B-BD49-C24EC7F3D436\/MauiApp2.app\/MauiApp2", "bundleInfo" : {"CFBundleShortVersionString":"4.0","CFBundleVersion":"4","CFBundleIdentifier":"com.company.MauiApp2","DTAppStoreToolsBuild":"16C5031b"}, "storeInfo" : {"itemID":"6740661076","deviceIdentifierForVendor":"27BFDD21-822E-47D6-B639-199303E14913","thirdParty":true,"softwareVersionExternalIdentifier":"871814512"}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.company.MauiApp2", "crashReporterKey" : "83a5662fa3ae9a4fa99bf1f03c706f755ff38e3d", "appleIntelligenceStatus" : {"state":"unavailable","reasons":["notOptedIn","assetIsNotReady"]}, "wasUnlockedSinceBoot" : 1, "isLocked" : 0, "codeSigningID" : "com.company.MauiApp2", "codeSigningTeamID" : "ALCV75QR7M", "codeSigningFlags" : 570450689, "codeSigningValidationCategory" : 4, "codeSigningTrustLevel" : 7, "instructionByteStream" : {"beforePC":"fyMD1f17v6n9AwCRPOz\/l78DAJH9e8Go\/w9f1sADX9YQKYDSARAA1A==","atPC":"AwEAVH8jA9X9e7+p\/QMAkTHs\/5e\/AwCR\/XvBqP8PX9bAA1\/WECeA0g=="}, "bootSessionUUID" : "942643AD-6AFE-4696-ACEB-603AC2D48B4F", "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"}, "termination" : {"flags":0,"code":6,"namespace":"SIGNAL","indicator":"Abort trap: 6","byProc":"MauiApp2","byPid":1883}, "asi" : {"libsystem_c.dylib":["abort() called"]}, "faultingThread" : 0, "threads" : [{"threadState":{"x":[{"value":0},{"value":0},{"value":0},{"value":0},{"value":18446744071913938304},{"value":8},{"value":6135065824},{"value":6135063504},{"value":2354241331284576430},{"value":2354241335696964078},{"value":1023},{"value":6135063616},{"value":0},{"value":4336219676},{"value":7128134088,"symbolLocation":7344,"symbol":"WebKit::WebPage::requestDocumentEditingContext(WebKit::DocumentEditingContextRequest&&, WTF::CompletionHandler<void (WebKit::DocumentEditingContext&&)>&&)"},{"value":7128134340,"symbolLocation":7596,"symbol":"WebKit::WebPage::requestDocumentEditingContext(WebKit::DocumentEditingContextRequest&&, WTF::CompletionHandler<void (WebKit::DocumentEditingContext&&)>&&)"},{"value":328},{"value":8506093888,"symbolLocation":0,"symbol":"_main_thread"},{"value":0},{"value":6},{"value":259},{"value":8506094112,"symbolLocation":224,"symbol":"_main_thread"},{"value":4354417664},{"value":1},{"value":12927714000},{"value":0},{"value":0},{"value":6135069717},{"value":12950787712}],"flavor":"ARM_THREAD_STATE64","lr":{"value":9082160540},"cpsr":{"value":1073745920},"fp":{"value":6135065840},"sp":{"value":6135065808},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":8120668884,"matchesCrashFrame":1},"far":{"value":0}},"id":399494,"triggered":true,"name":"tid_103","queue":"com.apple.main-thread","frames"
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Jan ’25
App crashing. "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
I'm receiving this error message from Apple saying that my app is crashing when they test, but I've already done the tests on the iPad version they recommended and it worked normally. Message below of the review team: Hello, Thank you for your resubmission. Upon further review, we identified additional issues that need your attention. See below for more information. If you have any questions, we are here to help. Reply to this message in App Store Connect and let us know. Review Environment Submission ID: 4f068d93-c30e-431c-b65c-6ff4c3ab1098 Review date: January 23, 2025 Version reviewed: 1.0 Guideline 2.1 - Performance Issue Description The app still crashed during review. Apps that crash negatively impact users. Steps leading to crash: The app crashed upon login attempt. Review device details: Device type: iPad Air (5th generation) OS version: iPadOS 18.2.1 I left the file below crashlog crashlog.txt
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399
Jan ’25
Enable Cellular Data Usage Counter - eSIM
I have two eSIMs from different providers. One shows data usage in settings>Mobile Service>Mobile Data For ……. It shows ‘Current Period‘ and ‘Roaming ‘usage for this eSIM but not the other one. I have contacted the help desk for the provider and they say it’s not enabled. I am assuming they mean they have not set it on the sims provided Or in Carrier Bundle. Is there any way of enabling this through the device using any software tool etc.?? thanks in advance
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289
Jan ’25
lowQualityThumbnail in QLThumbnailGenerator stops working from 15.2
Our code is using .lowQualityThumbnail to generate a thumbnail, it stops working when users update to 15.2 . Test it with a regular jpg file for fileURL. The only way to make it work is to change it to .thumnail or remove it. It's not deprecated, is it a MacOS bug? customers don't want to keep updating the software. Everything works in MacOS 15.1 import QuickLookThumbnailing func generateThumbnail(for fileURL: URL, size: CGSize, scale: CGFloat) { let request = QLThumbnailGenerator.Request(fileAt: fileURL, size: size, scale: scale, representationTypes: .lowQualityThumbnail) QLThumbnailGenerator.shared.generateBestRepresentation(for: request) { thumbnail, error in if let error = error { print("Error generating thumbnail: \(error)") } else if let thumbnail = thumbnail { // Use the thumbnail let image = thumbnail.uiImage // Do something with the image } } }
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192
Jan ’25