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Urgent: Locked Account Holder – Need Help Transferring Account Holder Role
Hello Apple Developer Community, I’m hoping someone can advise me on a serious issue. Our organization’s Apple Developer Program account has been effectively locked because our Account Holder’s Apple ID is inaccessible. I need to either unlock that Apple ID or transfer the Account Holder role so we can manage our apps. I’ve already reached out to Apple Developer Support, but so far, I haven’t received a response. This situation is critical because our clients rely on us to maintain and update our apps. Key details (some info is masked for privacy): • We’re enrolled as an Organization/Company. • The current Account Holder’s Apple ID is locked and cannot perform any actions. • I have admin/manager access through another Apple ID. I’ve reviewed the documentation on transferring the Account Holder role, but it appears the transfer can only be initiated by the current Account Holder, which is impossible at this point. If anyone has encountered a similar issue or knows a more efficient route to escalate, I’d be extremely grateful for your insights. Thanks in advance for any advice you can share. This is critical to our organization, and we’d appreciate any pointers on how to navigate or expedite the support process.
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Feb ’25
Membership
Hello, I am a developer from Russia, I recently paid for a subscription to apple developer. 8,990.00 Russian rubles were debited from me. The subscription is displayed in my active subscriptions from my apple account. It shows in the application that the enrollment through the application is not working. The payment receipt was sent to the post office when, how much, and for how long everything about the subscription is. Tell me what are my next steps, how much should I reap?
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Jan ’26
Change Developer Forum Username
Hi There, Last year, I changed my company name from SugAR Labs to All Immersive. My current developer forum username is "SugAR_Labs" and I would like to change it to "All_Immersive" to match my new company name. I was advised by developer support on a phone call that there is not a way for me to do this myself. They referred me to a post like this to see if someone could help. Can someone help me make the change? Thanks!
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Jul ’25
Persistent Remote Access or Network Manipulation? Technical Findings and Questionsh
Hi all, I’m not a developer, but I’m hoping someone with iOS system or network experience can help me understand some very persistent and unusual behavior on my iPhone. I’ve gathered system logs and app-level diagnostics and would really appreciate insight from anyone familiar with daemons, VPN tunnels, or MDM behavior on Apple platforms. Summary of Issues Over Time March 2025: Most apps begin logging out automatically when closed April 2025: Passwords across apps and browsers begin failing May–June 2025: Gmail password reset emails stop arriving (even though other email works) These symptoms suggest something affecting secure sessions, DNS routing, or background data handling. I began running diagnostics and found unexpected system and network behaviors: Examples: com.apple.mobile.lockdown.remote.trusted file_relay.shim.remote pcapd.shim.remote webinspector.shim.remote bluetooth.BTPacketLogger.shim.remote On a normal, non-jailbroken device, I wouldn't expect so many .shim.remote or .diagnostic services to be active. Is this expected on iOS 18.5? The binary /usr/sbin/scutil appears to be missing. This breaks commands like: scutil --dns scutil --proxy scutil --nc list On a standard iOS device, is it even possible for scutil to be removed or disabled? App Behavior and Config Locking (Cloudflare WARP Log) From the logs of the Cloudflare WARP app (not enterprise-managed): The app repeatedly forces VPN tunnels to reconnect or restart by injecting dummy URLs (force OS to restart the network extension process). It tries to load policy configuration from MDM and Teams APIs (even though no MDM appears in Settings). Many config items are marked as: locked: true, visible: true including: DNS logs Fallback DNS Trusted WiFi settings The account is labeled as: WarpAccountRole.child which may explain some restrictions — but I’ve never set this manually. This seems more advanced than what the standard WARP app does. Could a provisioning profile or side-loaded config be applying these? Key Questions for the Community Are ~50 remote diagnostic services (.shim.remote) normal on iOS 18.5 stock devices? Could a VPN app (e.g. WARP) or hidden config enforce flow-switching across interfaces like ipsec, awdl, and pdp_ip, even when not visibly active? Can a provisioning profile or managed config enable services like file_relay, pcapd, or webinspector silently — without any visible MDM profile? Has anyone seen scutil or other network tools missing on a stock iPhone? What could cause this? Does WARP in MASQUE mode normally lock DNS settings and force tunnel restarts — or could this indicate tampering? If anyone on iOS 18.5 / iPhone17,1 can share their remotectl_dumpstate output, I'd love to compare. Happy to share sanitized logs or run more tests if helpful. Thank you for any insights — especially from those familiar with internal services, VPN frameworks, or supervised profiles. get-network-info.txt remotectl_dumpstate.txt assetsd.diskwrites_resource-2025-06-25-221428.json More network info.txt linkText](https://www.example.com/)
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Jun ’25
Cannot login on macOS 15.5 beta 2
just updated macos to 15.5 beta 2, cannot login anymore! i reach the login screen, i enter the correct password, the loading bar stops at around 10%, after about 1 minute the system restarts, it return to the login screens, and so on… any suggestion about debugging this type of situation?
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150
Apr ’25
iOS 18 System Bug Causes URL Scheme Failure
iOS 18 System Bug Causes URL Scheme Failure A bug in iOS 18 causes URL Schemes to become invalid through the following steps, resulting in failure to open apps via URL Scheme. Reproduction Steps: Long-press the app icon Select "Require Face ID" Choose "Hide and Require Face ID" to hide the app Go to the App Library and locate the hidden app in the "Hidden" folder Uninstall the hidden app reinstalling the hidden app After reinstalling the app, all configured URL Schemes will become invalid, causing failure when attempting to open the app via URL Scheme. The issue appears to be that after uninstalling a hidden app and reinstalling it, the system fails to restore the app's URL Scheme functionality.
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Apr ’25
IOS 26 Beta
so far the only issue I’m having since the update yesterday is my Bluetooth. Every time I try to use my Bluetooth headphones since the update, they either just stop working midway through playing a song or watching a video, etc., or they play a super high pitched noise that causes me to have to rip my headphones out of my ears.
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Sep ’25
iOS 26 Beta Bug
Updated iPhone to 26 beta 2, everything is ok but battery, battery is changed, not original. My phone can't charge higher than 1% and turns off every 5 minutes, even connecting to wireless charger and cable at the same time don't work, restored iPhone thru iTunes.I hope I will be able to install new beta without any problems because loving the new design,hoping for the best. Thanks.
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Jun ’25
Updated my Apple Watch to watchOS 26 beta to test it — can't pair it now after downgrading iPhone
Hi everyone, I updated my iPhone 16 Pro to iOS 26 beta and my Apple Watch to watchOS 26 beta because I wanted to test out the new features. After a few days of testing, I found the iOS 26 beta too unstable and laggy for daily use, so I downgraded my iPhone back to iOS 18.5 stable. Now my Apple Watch is still running watchOS 26 beta. I tried resetting it to factory settings, hoping that would help, but now I can’t pair it back to my iPhone because it requires iOS 26 again — which I don’t want to reinstall and don't want to use it till it's stable. Is there any way to downgrade my Apple Watch back to a stable version or somehow pair it again with my iPhone running iOS 18.5? Thanks in advance for any help!
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Jun ’25
Urgent: Locked Account Holder – Need Help
Hello Apple Developer Community, I need some assistance with my account. I created a new developer account for a new project I am working on, and paid the apple developer fee. Everything was working fine for a few weeks, I was able to get my app on TestFlight and invite testers to it, as well as push updates and get feedback. The testers were family/business partners. As of a few days ago, I was locked out of my account. I first tried resetting my password, and was then met with an email claiming my account was locked with no additional information. I am trying to understand how I can either unlock my account, or transfer my existing app to a new account, so that I do not have to bother my users with downloading a new app. Additionally, I would like some help in understanding how I can safeguard myself from this issue in the future, especially given this would not be fun if my app were published. Could anyone please assist me, provide me with any advice, or point me to a place where I could get support? I spent 25 minutes on the phone with apple support, and was treated excellently as I've come to expect of Apple, but unfortunately was not given any help as the support did not have additional information. I'm hoping I'm asking in the right place, and can get some help! Thanks in advance, Fritz
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Oct ’25
Keyboard becomes unresponsive after backgrounding app while iCloud Keychain “Save Password?” sheet is visible
Product & Version: iOS 17.5.1 (21F90) – reproducible since iOS 13 Test devices: iPhone 14 Pro, iPhone 15, iPad (10th gen) Category: UIKit → Text Input / Keyboard Summary: If the system “Save Password?” prompt (shown by iCloud Keychain after a successful login) is onscreen and the user sends the app to background (Home gesture / App Switcher), the prompt is automatically dismissed. When the app returns to foreground, the keyboard does not appear, and text input is impossible in the entire app until it is force-quit. Steps to Reproduce: Run any app from AppStore that shows "Save Password" alert. Enter any credentials and tap Login, iOS shows the system “Save Password?” alert. Without interacting with the alert, swipe up to the Home screen (or open the App Switcher). Reactivate the app. Tap the text field in the app.
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Jul ’25
AirPod pro Firmware for iOS 26 not visible
I have updated my iPhone 14 Pro to iOS 26 without any problems. I also have AirPod Pro A2698 version 7E93. The new update of the firmware is not shown.developer mode is activated.on the pre-release is AirPod Pro visible if connected but no possibility for an update.what am I doing wrong or is there any thing I have to wait for thank you
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Jun ’25