Hi everyone,
Our Apple Developer account (ID/Email: [*****]) was suddenly disabled, showing "Terminated" status in the backend, but we received no violation notice via email. Current issues:
Context:
Last operation before termination: "App submission"
No warning emails or policy violation details received (checked spam folder)
Attempted Solutions:
Submitted appeal via Developer Support Page, no response yet
Reviewed all apps against 《App Store Review Guidelines》, no obvious violations found
Questions:
Are there alternative ways to contact Apple support directly?
What are common causes for such terminations (e.g., payment issues, account association risks)?
Should we create a new account, or is reinstatement possible?
Note: Sensitive details redacted. Will provide more info if needed. Thanks for any advice!
Apple Developers
RSS for tagThis is a dedicated space for developers to connect, share ideas, collaborate, and ask questions. Introduce yourself, network with other developers, and foster a supportive community.
Post
Replies
Boosts
Views
Activity
Hello,
My developer account was closed last week. In a conversation with Apple support, I was informed that the account was closed due to “inactivity”, but the account has always been in regular use and I was preparing to release an app last week.
Now all my work is at a standstill because the account is “Acount Holder” and Apple Turkey Support team states that this account will never be reopened and that there is no support service for Developer account in Turkey. I asked for support for the Developer account globally, but they couldn't find it either.
What can I do about this? My account was not inactive and I was constantly testing my apps via testflight and I submitted the latest version last week. Which department should I contact?
when I receive calls on my mobile number and I am connected to a Wifi, the calls is cancelled after the second ring and the caller receives a busy signal. That means I cannot receive calls anymore.
This problems happens with different mobile providers and does not occur on my Samsung Galaxy Phone with the same number (eSim).
Even when I disable WIFI Calling the problem persists, when I am connected to a WIFI.
Only when I disable the WIFI Connect and I am only connected to the mobile carrier, the calls go throuhg in a normal way.
VERY annoying and hast not been fixed with Beta 3 of iOS 18.4.
Any clue how this can be solved with settings?
Hope Apple fixes this very soon!
iPhone15 Pro 18.4beta2版本,隔空投送碰一碰:两设备靠近共享名片功能失效
I have a 2020 Toyota Camry XSE. Ever since the iOS 18 and 18.1 updates while connected to my car via the USB cable to CarPlay when receiving or making calls the calls are lagging. A little bit of background is I have the new iPhone 16 Pro, the phone is completely up to date and my car has all the latest updates available as well so everything is up to date. I also bought a new USB cord to make sure it was not a cord issue. When I connect to my car through the cable and go to car play, everything works except for when I make or receive a call. When making or receiving a call upon answering or starting the call the moment the person picks up the system delays both voices on the call. What happens is the "time on phone display" that shows during the call, the time does not move like the call is frozen on the screen. Because of that the call is lagged when I speak or they speak and you are unable to have a normal conversation because of this. If I put the phone on speaker while still connected all of a sudden the call time unfreezes on the screen and starts counting again but the moment it take it off speaker the time freezes again and the call starts lagging again. I have NEVER had an issue until the iOS 18 updates. Please provide any feedback or suggestions, or if this is a known issue and it is currently being worked on. Like I said everything else works except for making/receiving calls that is when the issues start and the CarPlay screen freezes and starts the issues.
Issue with Heart Rate Graph from Apple Watch in iOS App
Hello Community!
I hope everyone is doing well. I'm developing an iOS app that includes a feature to display a graph of the heart rate recorded during a route using the Apple Watch.
Current Implementation
I have successfully implemented data collection and transfer from the Apple Watch to the iPhone.
The app's main UI correctly displays the user's real-time BPM.
When the user stops the route, an analysis view is generated, showing speed and altitude (both work perfectly).
Expected Behavior
The user starts recording a route while monitoring heart rate.
After tapping "Stop Route," an analysis view should display a heart rate graph along with speed and altitude data.
Issue Encountered
Despite multiple attempts, I have not been able to properly generate the heart rate graph.
The only result I have achieved so far is a flat line with points representing the recorded BPM over time, instead of a proper graph.
Request for Help
If anyone has experience implementing a similar feature, I would appreciate any guidance on correcting my implementation.
I can share:
The file responsible for graph visualization.
The file handling data processing after the user stops the route.
Any help or suggestions would be greatly appreciated!
Summary
I'm trying to display a heart rate graph from Apple Watch data in my iOS app. While data collection and transfer work fine, the graph only shows a flat line instead of a proper visualization. Speed and altitude graphs work correctly. If anyone has experience with this, I’d love some guidance!
since updating from 18.3 to 18.4, both on cellular and WiFi Networks I can’t connect to the internet.
Since the phone wont connect to the internet I’m not able to turn off “find my iPhone“ to restore my iPhone to iOS 18.3
this way my iPhone is useless
any ideas / thoughts about this?
Inhouse distributions apps stopped working after upgrading to version to iOS 18.1.x
My issue all is inhouse distributions apps, when I open the application it will force stop.
stopped working after upgrading to version 18.1.1. This has happened on multiple iPhones.
Some users able use the application on same OS version but application is not working on newly downloaded device.
iPhone, then updated to version 18.1.1, they app would not work. We deleted the app and the Enterprise App trust was gone.
Then we installed a new version of the app. The phone did not prompt us to trust the Enterprise
app again and the app it would open for a second then close.
I believe when the app was deleted the Enterprise
App was deleted, it’s not actually deleting certificates, because re-installation is not asking to trust certificate again.
Hello there, I am a casual game modder for a game called Vintage Story and I had a question about accessing audio input from a Mac. Some other modders in my community developed a proximity chat system that allows players to hear one another via microphone while in physical proximity within the game. It apparently works very well on Windows but unfortunately they don’t seem to know how to get the mod to receive audio input from a Mac. I spoke with them and they are looking for some Mac devs who might be able to help them. Would anyone here be able to shed light on this or know any Mac devs who could?
With CarPlay communication plugin R18.1, I followed these steps to integrate Enhance siri, the music sound was output from carplay and there is no option for output to Car.
============================================
Enhanced Siri
Declare supported audioFormats for the AuxIn and AuxOut streams
Since the AuxIn and AuxOut streams for Siri do not have to be both active at the same time, the accessory must claim audio formats support
for AuxIn Audio and AuxOut audio independently. The audio formats for each stream can differ from each other (48KHz for AuxOut and 16KHz
for AuxIn). The new audio types represent these new streams - AuxIn/speechRecognition & AuxOut/speechRecognition.
Check if connected device supports the feature
AirPlayReceiverSessionHasFeatureEnhancedSiri()
Claim support in the Setup Response message if device supports the feature
Add kAirPlayKeyAccessoryEnabledFeature_EnhancedSiri key through the AirPlayReceiverServer delegate AirPlayReceiverServerCopyProperty_f
function for the kAirPlayKey_AccessoryEnabledFeatures key.
Helper function: CFArrayAppendValue()
Add Enhanced Siri parameters dictionary in the INFO message
Add dictionary through the AirPlayReceiverServer delegate AirPlayReceiverServerCopyProperty_f
function for the kAirPlayKey_EnhancedSiriInfo key.
kAirPlayKey_EnhancedSiriInfo dictionary parameters:
Voice activation of Siri - kAirPlayKey_EnhancedSiriVoice
Current language of voice model - kAirPlayKey_VoiceModelCurrentLanguage
Supported languages of voice model - kAirPlayKey_VoiceModelSupportedLanguages
Enhanced Button activation of Siri - kAirPlayKey_EnhancedSiriButton
Supported zone(s) if any - kAirPlayKey_SupportedSiriTriggerZones
Update AudioStream
Get state of the AuxIn state by providing an implementation of AudioStreamUpdateState() - Off, local buffering, or streaming to device.
Decouple input streams from output streams. AuxIn is an independent input stream only. The property kAudioStreamProperty_Direction will
provide the necessary information if the stream is input, output or input & output.
Provide a handler for the AirPlayReceiverSessionDelegate setEnhancedSiriParams_f
This will provide additional information:
Activation type
Setting the language of the voice model
Invoke the Communication Plugin to start buffering
Once the activation type has been specified, the accessory can request the plugin to start buffering using
AirPlayReceiverSessionAuxInStart().
Use the new APIs to trigger Siri:
AirPlayReceiverSessionRequestSiriActionWithLatency()
AirPlayReceiverSessionRequestSiriVoiceActivationWithLatency()
AirPlayReceiverSessionRequestSiriVoiceActivationWithSample()
Button presses and voice activations should use this new APIs which adds a timestamp of the activation. These APIs allow
a choice of a latency or a sample for button and voice activations.
If there is a delay between the user pressing the button to notifying the device on the button press, this latency value
should represent this time.
If the accessory can determine which zone activated, it can provide the zone with the request.
Invoke the Communication Plugin to stop buffering
You may need to invoke the plugin to stop buffering (AirPlayReceiverSessionAuxInStop()) if exclusive access to the microphone is necessary.
Such instances may include but not limited to:
Native voice recognition session
Telephony
Another stream function which uses the microphone starts
modesChanged notification can be used to determine if a resource is being used
Note, if the session ends, the plugin will automatically stop buffering
After I got my repaired phone back from the shop, I noticed that iphone mirroring is not functioning like normal. I tried every solutions from deleting the .plist files and reset my phone's connection, but now it seems like the problem comes from the mirroring app itself. After deleting the .plist file and resetting the MBP, the setup for the mirroring app won't let me continue, as clicking the "continue" button only flash the descriptions of the mirroring feature for a slight moment, then return to the same setup UI as before. Is there anyway to completely delete and reinstall this app so that it functions again?
İphone 16 cihazım ios 18.3.1 yüklü. Kamerada donma, odaklanma ve siyah ekran şikayetim var. Apple servisi ile görüştüğümde cihazın bütün donanım testlerinden basarıyla geçtiğini söylediler. Sorunun yazılımsal olduğunu söylediler. rica ediyorum bu iphone 16 için bu kamera sorununu ortadan kaldıracak ara bir düzeltme güncellemesi gönderin. Ve bu konuda azımsanmayacak kadar mağdur apple gönül dostları vardır. Bizi kaybetmeyin. Size güvenimizin boş olmadığını bizlere gösterin. Saygılarımla
Is there a way to check whether third-party code can be inserted into parts of the ARM CPU architecture from outside? I have the paranoid impression that my MacBook Pro, M2 processor is being manipulated from outside. For example: Safari, when opened, displays pages scaled down without my conscious intervention, when clicked on the original size it scales back to normal for a short time and then implodes again; I use the navigation bar on the left excessively, it is my most important tool in Safari, today it was impossible to insert a link using drag & drop, the bar scrolls up or down very quickly; a behavior that I only know from Intel processors. For example, notes, I encrypted an important note, no problem even though photos and links are inserted, yesterday I could no longer open the note, neither on the MacBook Pro nor on the iPhone. When opening the notes app in the terminal on the MacBook Pro, an EXEC_CRASH report was generated. I have a terrible suspicion that the Apple branch in Munich is tampering with the devices and software of users in Germany. Sorry, I'm a big fan of Apple and its products, but this is very spooky. I just wanted to share my distrust with you!
Hey guys I have may problem in screen time in ios 18 and ever update make it worse pl fix it in ios 18.4
some of these problems
1.when you restart the device the locking of out time app is disappear
2.it take long time to lock the website after restart the device
Our app provides configuration and maintenance features for Siemens electrical devices. The app supports multiple devices and the devices have their own specific features, which also need to be supported by our App.
The devices can be released to the market only when our app supports those features.
Our app release timeline is once in every 4 months. We face a challenge when some of these devices are not able to deliver their features by our release time.
So, we would like to make these devices plugins, which can be independently released, without releasing the App every time. The app would, of course, be released once in every 4 months, depending on the common features.
I'm not able to find how to release only the plugins within the app, without releasing the entire app.
Some one has suggested app extensions, but that does not fit our solution as in some cases, we need continuous polling of data from one or mode devices for minutes or hours, as the app can be used by the user to monitor some of the device values.
Problem Description: On the iPad 10th tablet, when a USB 2.0 interface extended by a Type - C interface through a USB 2.0 hub is used to connect a keyboard, there is an issue that the keyboard cannot wake up the system when the system version is 18.0 (inclusive) or higher. However, this problem does not occur on systems earlier than 18.0.
Note: To ensure low power consumption of the product, if there is no key press on the keyboard for 10 minutes, the power supply of some functions of the hub will be cut off, but the power supply of the keyboard will remain on. When a key is pressed, the power supply of all functions of the hub will be reconnected.
I am trying to install macOS Big Sur on my VM. It gets stuck on “About 14 minutes remaining ”Does anyone know how to get past it?
Its normal to have connections to developer.apple.com on an device not in developer mode?
I upgraded my macOS to 13.7.5 and since then I cannot open Adobe InDesing on my iMac.
I contacted Adobe Support to assist with the issue and they couldn't find any solution from their side. Probably the update is not compatible?
Is there a way I can solve this issue? Or remove the beta version from my system?
Hi there, with the latest update, the ability to click in the file name field at the top of a document (eg Pages, Numbers) to add or change the name of the file, then select filing location, no longer works. Previously, a user could do this and then hit 'return' and it would save to that location with that new file name. It no longer does this. This is a very useful functionality to have. Can it be returned in a future update?