Hi all. I don't know where else to go in order to find a way to communicate with Apple or reach help. I have enrolled to the Apple Developer Product, no money charged in my account by I have received confirmation of Apple Acknowledgement that I have made an order. Specifically 2 weeks now I try to contact someone from Apple side but with no luck. Recently I received the following and I had a small conversation from them. If you have additional questions related to this request, please > reference case number 20000089031868. Ge***le -> this is the name of the support agent Did I do something wrong from my side? Does anyone has the same issue?

Hello Apple users, Am in Rwanda i have been struggling with enrolling in apple developer account, am stacked on payment steps I have charged my account with credit card but it's been 5days, seems like the payment is not yet processed not even an email, can u help me with this isssue?

I have an order for the developer program enrollment that has been pending since 24th January,2025. What is the way forward cause I have not received any feedback regarding same?

I've been contacting Apple Developer support since last Friday because I am trying to open an individual apple developer account. I have opened 2 or 3 tickets and tried paying the $99 fee 2 times, 2 times I wasn't charged at all. I haven't got any reply to the support tickets and I don't know what to do... my request id 102537013023

We have recently developed the iwatch app. We will package the APP + iwatch app and publish it in testfight for test download. However, we often find that after the mobile app is downloaded, the iwatch app is also on the iwatch System application inside display. Click install is always in the installation. It has not been installed. Especially when the phone we tested is paired with several watches. Or delete the mobile APP and download it again to recover. But some situations still cannot be recovered. May I ask why it is always installed? We have confirmed that there is no problem with the network, and the pairing connection between the watch and the mobile phone is normal. This problem has caused us a lot of trouble. I wonder if this will happen in the app store. Please give the official reply

I have a SwiftuI App which includes an App Clip. There is one target for the iOS app and one for the App Clip. All good. But I want to create a new target for the test flight app so that test users can distinguish it from the App Store app. E.g. Test Flight app has a different icon Asset file in the target but includes all the other source code files. However, when I try to build the test flight target I see the message: The com.apple.developer.parent-application-identifiers entitlement (...]') of an App Clip must match the application-identifier entitlement ('...') of its containing parent app. I can't figure how to do this without messing up the original production App. Any ideas?

I am now on Day 5 of waiting for our Apple Developer Program approval, and despite multiple attempts to get an update, I have received no meaningful response from Apple. I have: ✅ Successfully paid membership fee and received invoice for same ✅ Reached out via support tickets, but got 0 replies. This delay is unreasonable and impacting my work. I am prepared to launch a critical app that aligns with Apple’s ecosystem and guidelines, but Apple’s lack of communication is preventing me from moving forward. After lot of hard work and resources I have completed app development and set up other processes for marketing. I demand a real update from an Apple Developer Program representative today. • Not silence. • A direct response with a timeline for approval. Apple claims to support developers, but these excessive delays and lack of transparency tell a different story. If there is a legitimate issue, I expect clear communication. If there isn’t, we expect this approval to be completed immediately. Apple, please address this case today. I cannot afford further inaction. Order ID: MNTHQYXGLN

Hi everyone, I completed my Apple Developer account enrollment nearly a week ago (ID: G256C6S5Q2), but despite sending multiple emails to Apple Support, I haven’t received any confirmation or reply. When I enter my account it is stuck on the "Complete your purchase" screen (I received payment confirmation) and nothing happened since then. I ’m eager to publish my app and get started on development, so I really need them to reach out to me—ideally with a call or a direct response. Does anyone have any advice on how to escalate this issue or any tips on how to get Apple Support to contact me? Any insights or suggestions would be greatly appreciated. Thanks for your time and support!

I have purchased the membership a few times now on the same account. Still have not recieved refunds either for the purchases. However I only receive an email confirming my purchase saying "your order is being processed" and no other emails. Underneath the email I receive there is a link to accessing my account, which I press and it takes me to the app developer website where it just says my account is pending and to finish my enrollment. Furthermore I press this "finish my enrollment" button and taken straight back to a payment portal to pay for the subscription again. I did end up doing this a couple of times thinking maybe it didn't charge me the first time, however after checking my back...it did charge me each time. Can anyone help please, there is no call support for Apple developers and they won't respond to my emails.

Hi guys, we are from australia, we applied apple developer program enrolment since dec 2024, and we are stuck in a loophole that after we pay the AUD$149 for the developer program, which reflect in the bank immediately, but it will show cancelled status next day, and the bank will get bounced back $149 in several days anyone can help? We tried 6 cards, Mastercard, Visa, Prepaid, Amex, Credit card and Debit card, under different names but they are all Australian card. We emailed apple support team and we experienced 7+ agents who can't really help us and we enrolled 5+ times on both iPhone and Mac, developer app and web and everytime the results are the same!

I updated to iOS 18.4 beta developers and set the language of Siri and the phone to Spanish (Spain). Apple Intelligence says downloading but it never finishes. It has been connected to the wifi and plugged into the power for more than 12 hours.

Hi everyone. I can't reset device date. Hi everyone. I can't reset the device date. When I try to reset the device date, I got the following message after reset

I have enrolled for being a developer 5 days ago. I am still seeing 'complete your purchase' in the main page. However, I did pay and got an email from apple with an order number. I wrote to Support and no news for 2 days. What should I do to get through?

I applied for the Apple Developer Program on 16 Feb, but my enrollment is still pending with no updates. This delay is really affecting my project timeline since I need to start marketing my app soon, and I can’t move forward without my account being approved. I’ve already reached out to Apple Developer Support, but I haven’t gotten any clear response on when it will be completed. tried even calling the support line but they couldn't help with developer accounts. Has anyone else experienced similar delays? If so, how long did it take for your account to get approved? Would appreciate any advice or insights! Thanks in advance.

I've registered a developer account and paid for the Developer Program on Feb 12. On Feb 20 I received a payment confirmation. Here's how my "order" looks like right now. This is a bit confusing because there's nothing to "ship", that's a subscription. But OK, maybe that's a unified UI for all purchases. As you can see my order was not yet fulfilled. I've checked the status of my developer account. It shows "Pending". Here's the screenshot. What's even more weird, is that I still see the purchase banner as if I never paid for the program. I've opened a support ticket on Feb 19 but did not receive any messages afterwards. It's as if I've paid for the service and then got completely ignored on actually receiving the service. Does anybody know what's happening with my account? Did you encounter anything like this? Thanks in advance for any help!

Hello everyone, I'm looking for information on Apple's average response time for accessing the developer program. It seems to me that my application has been pending for approximately two weeks and I have not received any updates on the status of my process.

Hello, i'm trying to get enroll to apple developer program but no response. I've tried to enroll several times but apple not charging me and no welcome email. always says enroll now again.

I’m experiencing a serious issue with my enrollment in the Apple Developer Program. I have been waiting for weeks with no response from Apple Support. Despite sending two emails (and now a 3rd) in an attempt to get a reply, I still haven’t heard back, even though I have completed all the necessary steps and received confirmation that my enrollment process has started. Has anyone else experienced a similar situation? If so, how did you manage to resolve it, or do you have any advice on how I can get Apple to respond and take action? I would really appreciate any insights or suggestions. Thank you in advance!

Hi everyone, I’m experiencing an issue with my enrollment process. I initiated three payments on the following dates: February 12, 2025: Payment attempted, received an “Order acknowledgment” email, but the amount wasn’t deducted. February 19, 2025: Reattempted payment with the same outcome. February 25, 2025: Tried again, and still no deduction from my account. I’ve contacted support (Case ID: 102538526682), but haven’t received any response. This situation affects my production process, and I’m growing increasingly concerned. Has anyone else faced and resolved successfully a similar problem, or does anyone have advice on how to escalate this issue for a quicker resolution? Thanks in advance for your help!

Hello, I am reaching out to the community because I am facing an issue with my Apple Developer Program enrollment that I cannot resolve. I attempted to enroll in the program through both the Developer app and the website, but my application was denied without any explanation. When I contacted Apple Support, I was told that the decision is final and that no further clarification would be provided. To ensure there were no issues on my end: My Apple ID profile is complete and accurate. All required information was submitted during the enrollment process. (Including my credit card and photos of my passport) I have no prior violations of Apple’s Terms of Service or any history with banned accounts. (And my current account is 10 years old or more) Despite this, my application was rejected outright, and I feel this decision lacks transparency. As a developer who has invested significant time and resources into creating apps for the Apple ecosystem, this situation is both frustrating and disheartening. The lack of explanation also makes it impossible to identify what went wrong or how to address it. I have already tried: Contacting Apple Support directly – they reiterated that the decision is final. Double-checking my account details and region settings – everything matches. Searching for similar cases online – but found no actionable solutions. This experience feels unfair, especially since I have complied with all requirements and have not been given any opportunity to appeal or rectify potential misunderstandings. If anyone has faced a similar situation or has advice on how to proceed, please share your insights. Is there an escalation path within Apple? Should I consider legal action due to the lack of transparency in this process? I am committed to resolving this issue but feel stuck without any clear direction from Apple. Any help or guidance would be greatly appreciated! Thank you in advance for your support. Best regards, Antonio