Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Enrollment stuck on "Pending" after receiving invoice - normal timeline?
Hello everyone, I enrolled in the Apple Developer Program and completed my payment this past Thursday on 9th April. I have already received the official invoice for the transaction. However, my account status is still showing as "Pending" on the developer portal, and I am getting an error when trying to log in to App Store Connect. Has anyone else experienced a delay like this recently? Since it's the weekend, I know support is closed, but I'm wondering how long it typically takes for an account to become fully active once the business week starts. Any insights into recent wait times would be appreciated!
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0
83
5d
Will special entitlements like Screentime API remain valid when transferring an app?
Certain entitlements require special permission from Apple like DriverKit or Screentime API/Family controls. Those entitlements are tied to the bundle IDs of the app. If those entitlements have been granted for an app from developer A (personal account) and we transfer that app to developer B (organization account), including the bundle IDs, will those bundle IDs keep the entitlement? Or will we need to re-request from the developer account B? Any insights or experiences regarding this process would be greatly appreciated.
1
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757
May ’25
Paid for Apple Developer Program but Account Still Pending After 2 Weeks (No Response from Support)
Hi everyone, I’m hoping someone here can help or point me in the right direction. I paid for the Apple Developer Program on March 26, 2026, but as of today (April 8, 2026), my account is still not active. On the developer portal, it still shows “Purchase to complete”, even though the payment has already gone through. I’ve already submitted two support tickets, but I haven’t received any response so far. Case number: 102856383224 Has anyone experienced this before or knows how to escalate this issue? Any advice would be really appreciated. Thanks in advance.
3
1
98
1w
"Your enrollment could not be completed" — No Explanation Given, Support Unable to Help
I've been unable to enroll in the Apple Developer Program and am posting here after exhausting the standard support channels. The situation: When I attempt to enroll in the Apple Developer Program as an individual, I receive the error: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." No additional explanation is provided. I have contacted Apple Developer Program Support multiple times by both phone and email. Each time, I was told there is nothing they can do. I asked for escalation and was told escalation is not possible. At no point was I given a specific reason for the rejection. One possible cause I identified on my own is that the name on my developer profile may not match my legal name. My Apple ID at appleid.apple.com shows my correct legal name, but I'm unsure whether my developer profile reflects the same. I have not been able to confirm whether this is actually the issue, because support has not told me what the problem is. What I've verified on my end: Two-factor authentication is enabled A valid major credit card is on the account I am enrolling via the web, not the Developer app I am not using a VPN My Apple ID is email-based, not phone-number-based I am an admin (not Account Holder) on a separate organization's developer account, which should not conflict with an individual enrollment The most frustrating part of this experience is the complete lack of transparency. The error message gives no indication of what's wrong, and support agents either don't have visibility into the cause or aren't authorized to share it. I'm willing to correct whatever the issue is - I just need someone to tell me what it is. If any Apple staff can look into my account, or if anyone in the community has resolved this same error, I would be very grateful for any guidance. Thank you.
1
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203
2w
Clarification regarding Apple Developer Program enrollment status
Hello Apple Developer Support Team, I recently completed my Apple Developer Program enrollment through the website, and both the identity verification and payment steps were successfully completed. However, when I log in to my account, the website still displays the message “Complete Your Purchase,” and my enrollment status remains listed as Pending. It appears as though the system is prompting me to start the enrollment process again. Could you please review my account and confirm the current status of my enrollment? Thank you for your time and assistance. Kind regards,
4
3
125
Mar ’26
Apple Developer Program - Payment button freezes during enrollment - Enrollment ID: AJ78LF239A
Hi Apple Developer Support Team, I need urgent assistance with my Apple Developer Program enrollment. My details: Enrollment ID: AJ78LF239A Support Case: 102840241902 (opened 4 days ago, no response yet) Issue: I have completed all enrollment steps and entered my payment information correctly. When I click the "Continue" button to finalize the payment, the page freezes completely — no error message, no confirmation, nothing happens. Steps already taken: Confirmed with my bank that the card supports international purchases Removed and re-added the card in Apple ID settings Tried multiple times on different days and browsers Sent email to Apple Developer support (devprograms) Opened support case 102840241902 with no response This is blocking my app from being published on the App Store. I kindly request that someone manually process the payment or provide an alternative method to complete enrollment. Thank you.
2
1
63
Mar ’26
Impossible to Complete Developer Enrollment or Get Support
I started developer enrollment a few weeks ago. My enrollment is stuck. I have received emails from Apple reminding me to upload the documents that were requested but I never got the original email that told me what documents were being requested so I don't know what I'm supposed to upload. I went to the developer.apple.com support page to request a Call Me and when I click the button I get a red error message that says: "There was a problem processing your request." so then I go to Send Us a Message and I receive "This email address isn't valid. To update your email address, visit account.apple.com." and, of course, it IS a valid email address and it is the address I have on file. So, then I called Apple Support and asked if they could, at the very least, put in a Call Me request on my behalf but they said they can't. I have replied to the emails asking me for information but received no response or acknowledgement. The system won't let me request a call and or send a message, Apple support can't even transfer me, I literally have no idea what to do. I need suggestions. Maybe somebody from Apple Developer enrollment will see this message. I can't think of anything else at the moment. Maybe a signal flare? Homing pigeon? Seriously. Help.
1
3
176
Feb ’26
Admin on Organization team but cannot access CIP
Hi all, I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled. Context Program type: Apple Developer Program (Organization) My role in App Store Connect: Admin I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked. The Account Holder can access CIP normally. What I see (Problem) In the Apple Developer portal → Certificates, Identifiers & Profiles, I get: “Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.” In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load. Only my account is affected; the Account Holder is not. What we’ve tried / confirmed Membership is active (renewal date is valid) Signed out/in of Xcode and re-added my Apple ID Confirmed selecting the correct Organization team in Xcode / Developer portal Account Holder confirmed they can access CIP Questions For an Organization team, what exact permission(s) are required for a member to access Certificates, Identifiers & Profiles? Where is this access controlled — App Store Connect → Users and Access vs developer.apple.com → People? If Admin in App Store Connect is not sufficient, what additional role/setting is needed to grant CIP access?
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396
Feb ’26
Probably the longest Apple Developer enrollment process - 423 days
I have submitted an Apple Developer enrollment application on 2024-March-18, and it's still "IS BEING PROCESSED". And I have submitted multiple support tickets and asked for the status, and ALL of the replies are "uNDer rEvIEW". For real? 423 days? How can it possibly take this long? This is beyond unreasonable. I need a real update on my application—enough with the generic responses. My enrollment ID is 7AR6PGYR9R.
1
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136
May ’25
Issues with Apple Developer Account and Revoked Certificates
Hello, I am experiencing a critical issue with my Apple Developer Program account. I successfully enrolled months ago, and my subscription is active as per my account details. However, I am now unable to access my developer membership features, and when I sign into my account it redirects me to the enrollment page as if I had never enrolled. Key details of the issue: Active subscription: My Apple Developer Program membership is active and set to renew on 17 October 2025. The subscription page confirms this, and the payment was successfully processed. REVOKED CERTIFICATES: Certificates I created weeks ago have been revoked without any explanation or notification. No email notifications: I have not received any communication from Apple regarding issues with my account or certificates. Attempts to Resolve: Cleared cookies and cache. Tried logging in on multiple devices and browsers. Signed out of all devices and logged back in. Could someone please assist me in understanding why my account is behaving this way? Is there a specific team or channel I should contact to escalate this issue? Thank you in advance for your help!
4
2
823
Jan ’26
Enrollment Stuck Since April 28 — No Updates Despite Full Document Submission (Estonian Company)
We applied for the Apple Developer Program on April 28, and our enrollment has been stuck in review since then — over three weeks now. We have already submitted all required documents, including: Turkish National ID and Passport Estonian e-Residency Card Company registration documents from the Estonian e-Business Register D-U-N-S number VAT and Registry information Detailed explanations as a sole founder and legal representative Enrollment Case number is 102586593909 We even had a follow-up phone call with Apple Developer Support (Case ID: 102589592062) and were told the submitted documents should be sufficient. I also followed all upload instructions and confirmed that the files were delivered successfully. Despite all this, we haven’t received any updates, timelines, or specific feedback on what’s missing — if anything at all. ✅ Meanwhile, we’ve completed similar business verification processes with Google, Meta, and Stripe within 48 hours. We’re trying to launch our app under an officially registered business (Mobisense OÜ), and this delay is affecting our go-to-market timeline and business operations. 🔹 Has anyone else experienced this kind of delay recently? 🔹 Is there a reliable way to escalate or request an actual review update? Apple, please review this case and help move the process forward. Thank you.
2
2
141
May ’25
No way to accept Updated Program License Agreement
When I login to my Dev account, I get a banner that says "The updated Apple Developer Program License Agreement needs to be reviewed. In order to update your existing apps and submit new apps to the App Store, the Account Holder must review and accept the updated agreement."However, when I go to Agreements, Tax, and Banking, I see both Free Apps and Paid Apps agreement, but when I click on View, there's nothing for me to accept. It's a pop-up window with a list of countries and a button at the end that says "Close". And that's it. No other action is possible. No other option either under the Action column.So then how can I review and accept it?
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32k
Dec ’25
Developer Program enrollment still pending after payment
@Apple Developer Support Hello, It has now been more than 72 hours since my Apple Developer Program purchase. The payment was completed and the invoice was issued. Order Number: W1302770460 I have not received any response to my previous support requests, and my membership is still not active. Please escalate this case and complete the manual activation of my membership as soon as possible. Thank you.
4
2
652
Jan ’26
Enrollment stuck on "Pending" after receiving invoice - normal timeline?
Hello everyone, I enrolled in the Apple Developer Program and completed my payment this past Thursday on 9th April. I have already received the official invoice for the transaction. However, my account status is still showing as "Pending" on the developer portal, and I am getting an error when trying to log in to App Store Connect. Has anyone else experienced a delay like this recently? Since it's the weekend, I know support is closed, but I'm wondering how long it typically takes for an account to become fully active once the business week starts. Any insights into recent wait times would be appreciated!
Replies
3
Boosts
0
Views
83
Activity
5d
Apple Developer Enrolment
Hey! I am new to the apple developer enrolment program and it seemed alright to me when I started to fill all of the spaces, but when it lead to the paying process I started to have an issue. The issue is that I fill the spaces to pay, but I never receive the email for actually the bill, so I do not pay and receive the enrol. How do I fix it?
Replies
3
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3
Views
563
Activity
2d
Will special entitlements like Screentime API remain valid when transferring an app?
Certain entitlements require special permission from Apple like DriverKit or Screentime API/Family controls. Those entitlements are tied to the bundle IDs of the app. If those entitlements have been granted for an app from developer A (personal account) and we transfer that app to developer B (organization account), including the bundle IDs, will those bundle IDs keep the entitlement? Or will we need to re-request from the developer account B? Any insights or experiences regarding this process would be greatly appreciated.
Replies
1
Boosts
3
Views
757
Activity
May ’25
Paid for Apple Developer Program but Account Still Pending After 2 Weeks (No Response from Support)
Hi everyone, I’m hoping someone here can help or point me in the right direction. I paid for the Apple Developer Program on March 26, 2026, but as of today (April 8, 2026), my account is still not active. On the developer portal, it still shows “Purchase to complete”, even though the payment has already gone through. I’ve already submitted two support tickets, but I haven’t received any response so far. Case number: 102856383224 Has anyone experienced this before or knows how to escalate this issue? Any advice would be really appreciated. Thanks in advance.
Replies
3
Boosts
1
Views
98
Activity
1w
Your enrollment in the Apple Developer Program could not be completed at this time.
I am trying to enroll in the Apple Developer Program through the web, but I am encountering an issue. When I click "Enroll," I receive the following message: "Your enrollment in the Apple Developer Program could not be completed at this time."
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2
Boosts
3
Views
452
Activity
Jan ’26
Apple developer enrollment
I did my apple enrolment on April 3rd and I don not have any response yet. What are the next steps
Replies
1
Boosts
3
Views
78
Activity
1w
"Your enrollment could not be completed" — No Explanation Given, Support Unable to Help
I've been unable to enroll in the Apple Developer Program and am posting here after exhausting the standard support channels. The situation: When I attempt to enroll in the Apple Developer Program as an individual, I receive the error: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." No additional explanation is provided. I have contacted Apple Developer Program Support multiple times by both phone and email. Each time, I was told there is nothing they can do. I asked for escalation and was told escalation is not possible. At no point was I given a specific reason for the rejection. One possible cause I identified on my own is that the name on my developer profile may not match my legal name. My Apple ID at appleid.apple.com shows my correct legal name, but I'm unsure whether my developer profile reflects the same. I have not been able to confirm whether this is actually the issue, because support has not told me what the problem is. What I've verified on my end: Two-factor authentication is enabled A valid major credit card is on the account I am enrolling via the web, not the Developer app I am not using a VPN My Apple ID is email-based, not phone-number-based I am an admin (not Account Holder) on a separate organization's developer account, which should not conflict with an individual enrollment The most frustrating part of this experience is the complete lack of transparency. The error message gives no indication of what's wrong, and support agents either don't have visibility into the cause or aren't authorized to share it. I'm willing to correct whatever the issue is - I just need someone to tell me what it is. If any Apple staff can look into my account, or if anyone in the community has resolved this same error, I would be very grateful for any guidance. Thank you.
Replies
1
Boosts
2
Views
203
Activity
2w
Clarification regarding Apple Developer Program enrollment status
Hello Apple Developer Support Team, I recently completed my Apple Developer Program enrollment through the website, and both the identity verification and payment steps were successfully completed. However, when I log in to my account, the website still displays the message “Complete Your Purchase,” and my enrollment status remains listed as Pending. It appears as though the system is prompting me to start the enrollment process again. Could you please review my account and confirm the current status of my enrollment? Thank you for your time and assistance. Kind regards,
Replies
4
Boosts
3
Views
125
Activity
Mar ’26
Apple Developer Program - Payment button freezes during enrollment - Enrollment ID: AJ78LF239A
Hi Apple Developer Support Team, I need urgent assistance with my Apple Developer Program enrollment. My details: Enrollment ID: AJ78LF239A Support Case: 102840241902 (opened 4 days ago, no response yet) Issue: I have completed all enrollment steps and entered my payment information correctly. When I click the "Continue" button to finalize the payment, the page freezes completely — no error message, no confirmation, nothing happens. Steps already taken: Confirmed with my bank that the card supports international purchases Removed and re-added the card in Apple ID settings Tried multiple times on different days and browsers Sent email to Apple Developer support (devprograms) Opened support case 102840241902 with no response This is blocking my app from being published on the App Store. I kindly request that someone manually process the payment or provide an alternative method to complete enrollment. Thank you.
Replies
2
Boosts
1
Views
63
Activity
Mar ’26
Apple Developer Pending Period
Hi, I have completed the payment for my Apple Developer membership but my order (W1388955794) is still showing as pending. Could you pls review and confirm the payment. Thanks
Replies
1
Boosts
3
Views
90
Activity
6d
Impossible to Complete Developer Enrollment or Get Support
I started developer enrollment a few weeks ago. My enrollment is stuck. I have received emails from Apple reminding me to upload the documents that were requested but I never got the original email that told me what documents were being requested so I don't know what I'm supposed to upload. I went to the developer.apple.com support page to request a Call Me and when I click the button I get a red error message that says: "There was a problem processing your request." so then I go to Send Us a Message and I receive "This email address isn't valid. To update your email address, visit account.apple.com." and, of course, it IS a valid email address and it is the address I have on file. So, then I called Apple Support and asked if they could, at the very least, put in a Call Me request on my behalf but they said they can't. I have replied to the emails asking me for information but received no response or acknowledgement. The system won't let me request a call and or send a message, Apple support can't even transfer me, I literally have no idea what to do. I need suggestions. Maybe somebody from Apple Developer enrollment will see this message. I can't think of anything else at the moment. Maybe a signal flare? Homing pigeon? Seriously. Help.
Replies
1
Boosts
3
Views
176
Activity
Feb ’26
Admin on Organization team but cannot access CIP
Hi all, I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled. Context Program type: Apple Developer Program (Organization) My role in App Store Connect: Admin I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked. The Account Holder can access CIP normally. What I see (Problem) In the Apple Developer portal → Certificates, Identifiers & Profiles, I get: “Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.” In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load. Only my account is affected; the Account Holder is not. What we’ve tried / confirmed Membership is active (renewal date is valid) Signed out/in of Xcode and re-added my Apple ID Confirmed selecting the correct Organization team in Xcode / Developer portal Account Holder confirmed they can access CIP Questions For an Organization team, what exact permission(s) are required for a member to access Certificates, Identifiers & Profiles? Where is this access controlled — App Store Connect → Users and Access vs developer.apple.com → People? If Admin in App Store Connect is not sufficient, what additional role/setting is needed to grant CIP access?
Replies
8
Boosts
0
Views
396
Activity
Feb ’26
Is App Store Connect down?
Getting a Bad Gateway on the website atm and unable to distribute my app to App Store Connect.
Replies
2
Boosts
1
Views
393
Activity
Jan ’26
Probably the longest Apple Developer enrollment process - 423 days
I have submitted an Apple Developer enrollment application on 2024-March-18, and it's still "IS BEING PROCESSED". And I have submitted multiple support tickets and asked for the status, and ALL of the replies are "uNDer rEvIEW". For real? 423 days? How can it possibly take this long? This is beyond unreasonable. I need a real update on my application—enough with the generic responses. My enrollment ID is 7AR6PGYR9R.
Replies
1
Boosts
2
Views
136
Activity
May ’25
Issues with Apple Developer Account and Revoked Certificates
Hello, I am experiencing a critical issue with my Apple Developer Program account. I successfully enrolled months ago, and my subscription is active as per my account details. However, I am now unable to access my developer membership features, and when I sign into my account it redirects me to the enrollment page as if I had never enrolled. Key details of the issue: Active subscription: My Apple Developer Program membership is active and set to renew on 17 October 2025. The subscription page confirms this, and the payment was successfully processed. REVOKED CERTIFICATES: Certificates I created weeks ago have been revoked without any explanation or notification. No email notifications: I have not received any communication from Apple regarding issues with my account or certificates. Attempts to Resolve: Cleared cookies and cache. Tried logging in on multiple devices and browsers. Signed out of all devices and logged back in. Could someone please assist me in understanding why my account is behaving this way? Is there a specific team or channel I should contact to escalate this issue? Thank you in advance for your help!
Replies
4
Boosts
2
Views
823
Activity
Jan ’26
Enrollment Stuck Since April 28 — No Updates Despite Full Document Submission (Estonian Company)
We applied for the Apple Developer Program on April 28, and our enrollment has been stuck in review since then — over three weeks now. We have already submitted all required documents, including: Turkish National ID and Passport Estonian e-Residency Card Company registration documents from the Estonian e-Business Register D-U-N-S number VAT and Registry information Detailed explanations as a sole founder and legal representative Enrollment Case number is 102586593909 We even had a follow-up phone call with Apple Developer Support (Case ID: 102589592062) and were told the submitted documents should be sufficient. I also followed all upload instructions and confirmed that the files were delivered successfully. Despite all this, we haven’t received any updates, timelines, or specific feedback on what’s missing — if anything at all. ✅ Meanwhile, we’ve completed similar business verification processes with Google, Meta, and Stripe within 48 hours. We’re trying to launch our app under an officially registered business (Mobisense OÜ), and this delay is affecting our go-to-market timeline and business operations. 🔹 Has anyone else experienced this kind of delay recently? 🔹 Is there a reliable way to escalate or request an actual review update? Apple, please review this case and help move the process forward. Thank you.
Replies
2
Boosts
2
Views
141
Activity
May ’25
No way to accept Updated Program License Agreement
When I login to my Dev account, I get a banner that says "The updated Apple Developer Program License Agreement needs to be reviewed. In order to update your existing apps and submit new apps to the App Store, the Account Holder must review and accept the updated agreement."However, when I go to Agreements, Tax, and Banking, I see both Free Apps and Paid Apps agreement, but when I click on View, there's nothing for me to accept. It's a pop-up window with a list of countries and a button at the end that says "Close". And that's it. No other action is possible. No other option either under the Action column.So then how can I review and accept it?
Replies
39
Boosts
2
Views
32k
Activity
Dec ’25
Apple Developer Program Pending - Payment succesfull
Hi there! I paid for my Apple Developer Program/Account but its still pending. Any tips what to do? Thanks!
Replies
1
Boosts
1
Views
89
Activity
Feb ’26
Developer Program enrollment still pending after payment
@Apple Developer Support Hello, It has now been more than 72 hours since my Apple Developer Program purchase. The payment was completed and the invoice was issued. Order Number: W1302770460 I have not received any response to my previous support requests, and my membership is still not active. Please escalate this case and complete the manual activation of my membership as soon as possible. Thank you.
Replies
4
Boosts
2
Views
652
Activity
Jan ’26
card declined
i have been trying to make payment for apple developer account for over a week, my card keeps declining, I have tried several cards, they all decline. whats the problem and what’s the solution?
Replies
3
Boosts
2
Views
294
Activity
Jan ’26