Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Apple developer program discriminates against races/regions
I have been trying to enroll for the Apple developer program for almost a year now but Apple has been deliberately frustrating my efforts despite providing every requested information and ID. I have provided every single detail and have gotten to payment/purchase twice but Apple refused to debit/process my payments on both occasions. The latest being last week. I have successful $0.00 test transactions from Apple proving that my payment card is valid on Apple. There really isn't any excuse for not allowing me to complete purchase. After that, Apple disabled my enrollment on the web and directed me to restart on the developer mobile app which I still complied with. Yet, after uploading my ID via a link that was sent to me by a certain Jenny from Developer support (eurodev@apple) and filling in my address hoping to finally proceed to purchase, Apple has disabled my enrollment and I see the message "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." The web option has also been disabled. No message or explanation was provided. Developer support and Apple support have refused to respond to my many mails since then. It's almost as if they were not expecting me to meet their requirements as EVERY SINGLE STEP has been met with some sort of restriction. I have successfully created and uploaded apps on the Google PlayStore till date using the same details without any hassles. I have no criminal records nor restrictions against my person and neither did Apple indicate anything that could prevent my enrollment so this treatment is distasteful. I believe Apple discriminates against locations because I am African. I doubt if US or European applicants face this type of discriminatory treatment from a supposed multinational corporation. I am not the only African complaining about this treatment too. It is sad because Apple generates revenue from Africa but does not consider us to be relevant enough. Shameful.
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364
Jan ’25
Assistance Needed for Pending Apple Developer Enrollment
Hello Apple Developer Support Community, I’m reaching out here in hopes of getting some guidance or assistance with an enrollment issue. Our institution recently completed the Apple Developer Program enrollment as an accredited educational institution after receiving our DUNS number. It’s been over a week since the submission, but the status is still showing as "pending," and we haven’t received any follow-up communication. This delay is creating a significant barrier for our students, as they urgently need access to the resources associated with the developer program for their ongoing projects. If anyone has experience with expediting this process or knows of any steps we might be missing, I would be extremely grateful for your insights. Thank you in advance for any advice or assistance!
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305
Nov ’24
Developer Enrollment
A couple days ago I enrolled in the Apple Developer Program as an individual, filled out my address and payment information, paid the fee, my bank account got charged, and I received an email with a receipt and order number. The email with the receipt says the following: To access your membership resources and benefits, visit Account on the Apple developer website. Simply sign in with the Apple ID you used to enroll. Please note that no package will be shipped to you, and you can begin using your membership resources right away." If I click on my order number it says: "Enrollment Complete", "Electronically Delivered(Completed)", and "Thanks for being a part of the Apple Developer Program.". However, when I sign in to my account on developer.apple.com, and then click on account, it says "Pending", "Purchase your membership." and, "To continue your enrollment, complete your purchase now.", If I already paid and my order says, "Enrollment Complete", why do I still not have access to sign any builds. I would think this would be instant approval being that I live in the US, and have already been charged, but I guess not. Has anyone else had this happen to them? If so what was the resolution?
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104
Apr ’25
TLine::EnumerateCaretOffsets Error
Hello all. I am currently working on a bug that has recently grown due to the beta release of iOS 18.4. I am unable to reproduce the crash at the moment; however, given that the bug is mostly exclusive to 18.4, I was wondering if this is a known issue or one specific to my app? App crashes on the main thread with EXC_BREAKPOINT. Below is the truncated stack trace before the crash: 0x000000018fff6044 (CoreText + 0x00069044) TLine::EnumerateCaretOffsets(std::__1::function<void (double, long, bool, bool*)>) const 0x000000018fff5938 (CoreText + 0x00068938) TLine::EnumerateCaretOffsets(std::__1::function<void (double, long, bool, bool*)>) const 0x000000018fff478c (CoreText + 0x0006778c) TLine::CharIndexToOffsets(long) const 0x000000018fff4564 (CoreText + 0x00067564) CTLineGetOffsetForStringIndex ... [internal code] Aside: I wonder if this has anything to do with some visibly hidden unicode characters.
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103
Mar ’25
Membership enrollment issues
I have purchased the membership a few times now on the same account. Still have not recieved refunds either for the purchases. However I only receive an email confirming my purchase saying "your order is being processed" and no other emails. Underneath the email I receive there is a link to accessing my account, which I press and it takes me to the app developer website where it just says my account is pending and to finish my enrollment. Furthermore I press this "finish my enrollment" button and taken straight back to a payment portal to pay for the subscription again. I did end up doing this a couple of times thinking maybe it didn't charge me the first time, however after checking my back...it did charge me each time. Can anyone help please, there is no call support for Apple developers and they won't respond to my emails.
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113
Feb ’25
Bluetooth issues - iOS 18.4 beta and before
Bluetooth connection is very buggy since updating to iOS 18.4. Beta X (with all betas) Airpods Pro 2 most of the time don't connect directly with my Iphone 15 Max. I have to disable bluetooth and then the connection works find. This issue ist not only with my Airpods, but also with the car, ... Very annoyinig. I reset the network settings. But this didn't help. Any suggestion how to fix this? I hear from quite a few people that they have bluetooth issues with iOS 18.X. Hope Apple fixes this soon.
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479
Mar ’25
I can not renew My Apple Developer Program
I am member of Apple Developer Program for 4 years. Normally, it is renewing at 27 February each year. This year it is not renewed and also I can not renew it manually. I tried it via Mac, IOS, Apple Developer App but none of them is working. There is no renew/cancel etc option. When I check app only it says you have a membership with a past date but click is not working. Need help urgently!
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218
Mar ’25
No access to developer resources as administrator
We are currently experiencing the following: Developers who are invited to Appstore Connect in the "Administrator" role and are members of the development team no longer have access to the team's developer resources at https://developer.apple.com Even after deleting the user and a new invitation, there is no access to the developer resources. The problem has existed since yesterday and can be traced in several developer accounts.
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241
Mar ’25
My clients are waiting, enrollment process more than one month ?
My clients are waiting.. i had to give them some excuses and discounts... everything is ready from my side but the enrollment is delayed already more than 1 month. The support did replay after 1 week , all they did was to withdraw my enrollment and tell me to try again , and back to point zero... and I'm waiting... I did try to open two accounts , one personal and one for organization so i can at least give my clients their app. now I'm checking both accounts daily basis . oh you may wounder what happened with support ? they did answer fallow my case a little but didn't provide a solution , and then stopped responding... I'm losing money, time and hope to this system.
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54
Mar ’25
How to parse the PingFangUI.ttc on iOS 18?
I've noticed that the font file PingFang.ttc is no longer in /System/Library/Fonts/LanguageSupport/ on iOS 18. And I use CoreText APIs get the new font file, which is int the FontServices.framework and named PingFangUI.ttc. But it doesn't seem to be a regular TrueType font collection. It can't be parsed correctly by stb_truetype. I copied this file to my mac, and it can't be opened by Font.app either, which says it doesn't contain installable fonts. It also can’t pass font validation (Font.app → File → Verify File), saying “System validation failed”, I don't know what that means. So I tried to read the binary of that file. I've noticed that the ‘CFF ‘ table is missing in the new font file, and there is a new table 'hvgl'. But I can't find any documentation for this table. Maybe this is a new format. And what confuses me is that the TTC header of the new font file has not changed, same as the old PingFang.ttc file, with a ‘ttcf’ tag, and majorVersion is 2 minorVersion is 0. Please tell me how to parse the new format, so maybe I can modify stb_truetype to get our app to work. Thanks!
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1.7k
Oct ’24
Escalation Request: Poor Support from eurodev@apple.com
I am writing to formally escalate my ongoing and unresolved issues with registering a company developer account from Bulgaria. This process, which should be straightforward, has now extended into its 3rd month with no progress, despite my repeated attempts to follow every requirement diligently. Issues Encountered: Web Payment Failure - The system fails to charge my Wise card with no explanation or alternative resolution. Apple Developer App Verification Failure: My ID card is consistently rejected, despite submitting high-quality images that meet every listed requirement. I strongly suspect that your verification service does not properly recognize Bulgarian ID cards. EuroDev Support Response: My experience with eurodev[at]apple.com has been nothing short of disappointing. After resetting my enrollment process, they ceased communication entirely. Prior to that, responses were vague, unhelpful, and did not address my concerns meaningfully. Given the inefficiency and lack of response from the EuroDev team, I am requesting immediate escalation of my case to someone who can provide a concrete resolution. For comparison, my enrollment in Microsoft’s Developer Program was completed within one week, and their support team responded within a single business day. The level of friction in Apple’s process is simply unacceptable for a company of this scale, not to mention what Apple's vision is missing and what they stand for. Looking forward to a prompt and competent response.
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242
Mar ’25
Apple Developer Program Enrollment Problems
Hey everyone. This is probably the last straw I am trying to pull since I tried almost everything else. I have applied for the Apple Developer Program and the whole process started at the end of 2024. I got rejected the first time because Apple could not charge my card. It was clearly shown that the cost is $99, however, it was 106.65 Euros (I created a Revolut card with the $100 because I don't trust placing my card everywhere). I started the new process but this time I knew about the amount issue so I placed 150 Euros just to be safe. Automatic rejection with robotic AI response: "For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time." When I raised ticket about it I got no replies. Than both my friend and wife tried to apply for the program. Both rejected with the exact same messaging. I created a new Apple ID, new card, new everything and did everything "by the book". Again. Rejection with the same exact messaging: For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time... Can someone from Apple please tell me what are those reasons? I have been an Apple user for almost 10 years now. I was buying Apps from store. I am using iCloud+. Modest Citizen as some would say. What's the problem? How can I finally get to Apple Developer Program without being rejected by AI or some poor auto system?
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279
Feb ’25
Unable to Renew Dev Subscription - My Never Ending Saga
Each year I get my renewal email from Apple, however, since 2019 (yes, this is the 4th year in a row) I've been unable to renew due to this infamous "Please enter fewer characters" error message. Each time I've had to open a support case, talk to someone on the phone, they take all of my details along with screenshots, etc. and manually renew my subscription. Once they've charged my card I never hear from them again and issue never gets resolved. IDK if any Apple Dev Support folks actually use this forum but this is ridiculous.
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337
Jun ’25
Been waiting for Apple Dev ID review since August 1
Been waiting for Apple Developer ID review since August 1. I've emailed weekly, asking for updates. I've called the Apple Developer support line. I've talked to multiple representatives. The most I can get out of anyone is that "The account application is being reviewed, you just have to wait, there is literally nothing more you can do. Just wait." For months now, that has been the response. Anyone know how to go about expediting, or what the next realistic step is here? I've been told that the request has been escalated as far up as it can be, but still getting no motion here. I asked if I should have someone else in my company submit the application, and asked if I should cancel my current application, and was told that I should not, as that would 'reset the timer' and I could end up waiting months more. Really at a loss here as to how to proceed. Anyone else run into this sort of issue, and eventually got a resolution? Any thoughts would be much appreciated! Thanks!
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391
Nov ’24
Apple Developer Program Application Stuck in Review (No Response)
I applied for the Apple Developer Program on February 4, 2025, and uploaded the required documents on February 5, 2025. However, as of today (February 26, 2025), I have not received any update or response regarding my application. I have already sent two emails regarding this matter but have not received a reply. I would appreciate an update on my application status and any further actions required on my end to complete the process. How to reach apple support?
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370
Mar ’25
Error with duplicate Device
I'm new to iOS development, although I've been through some basic tutorials. I never went as far as publishing an app. I hope what I describe makes sense to someone who has gone through the process. I was tasked with updating our iOS app as the previous developer is no longer with the company I was invited to the team by the admin so I have access to all devices/profiles/certificates in the dev portal. The problem: In the step of linking the UDID to this profile, an error occurs, this device identifier has been duplicated. Not sure how this is possible if I can't add one with the same UDID? So I disabled the two duplicates, thinking this would allow me to add the new entry. No, same error. And now, I can't even reactivate ANY of the other two that I previously deactivated because there is already a device with the same UDID in the list!
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774
Nov ’24
Developer Account Stuck on “Enroll Now” after Approval and Unable to Proceed with Payment
Hello Apple Developer Community, I am encountering a critical issue with my developer account registration and am hoping someone here might offer insights or solutions. Background: Recently, I registered a developer account under my company’s name. During the initial submission, there was a discrepancy between the employee verification documents and the registered company name due to our company having multiple entities. This led to Apple cancelling my registration. I subsequently clarified the situation, resubmitted the correct verification, and received an email from Apple confirming that my registration was approved. Current Issue: After receiving the approval, Apple instructed me to accept the privacy agreement and complete the payment. However, when I access my account in the Apple Developer app, I still see the “Enroll Now” button, which remains greyed out, making it impossible for me to proceed with the required steps. This has halted the entire process. Steps Taken So Far: 1. I reached out to Apple Developer Support, explaining the issue in detail. 2. They escalated my case to another team for further investigation and requested additional documentation, including device information, account details, and identification. 3. Despite following up, it has been over ten days without any resolution or updates. Question: Has anyone here experienced a similar situation, or does anyone know of additional steps that might help resolve this issue? Is there a way to directly reach a specific department that can address this technical problem with the account status in the Developer app? Any guidance or recommendations would be highly appreciated, as this delay is impacting our ability to proceed with app development. Thank you very much!
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368
Nov ’24
Inquiry on Pending Developer Account Enrollment
Hi everyone, I completed my Apple Developer account enrollment nearly a week ago (ID: G256C6S5Q2), but despite sending multiple emails to Apple Support, I haven’t received any confirmation or reply. When I enter my account it is stuck on the "Complete your purchase" screen (I received payment confirmation) and nothing happened since then. I ’m eager to publish my app and get started on development, so I really need them to reach out to me—ideally with a call or a direct response. Does anyone have any advice on how to escalate this issue or any tips on how to get Apple Support to contact me? Any insights or suggestions would be greatly appreciated. Thanks for your time and support!
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258
Feb ’25