The Account Holder is no longer able to log into apple (regardless of web-based or device based attempts). The membership will expire soon without access to the account holder.
Both workflows "iforgot.apple.com" and "iforgot.apple.com/unlock" did not lead to an answer email within several days. I tried several times.
So we are almost out of store without any option. Hotline did not show other options.
Any ideas?
Apple Developer Program
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Hello ,
I need some help regarding my Apple Developer Program enrollment.
I purchased the Developer Program on December 3rd, 2025 at 16:03 (Turkey time).
The payment was successfully processed by my bank, and I also received the official Apple Store receipt email confirming the purchase.
However, my Developer account still shows:
• “Purchase your membership”
• “Your purchase may take up to 48 hours to process.”
• Enrollment status: Pending
• App Store Connect still not accessible
It has now been more than 5 days, and the enrollment has not been activated.
Here are the details:
• Region: Turkey
• Payment amount: 1029 TRY (local pricing for the Developer Program)
• Payment status: Completed / Posted (not pending)
• Case ID with Apple Support: 102769533427
• I have already opened a support case, but there has been no resolution yet.
I would appreciate any guidance from others who experienced similar issues.
Is this a known delay for Turkey-based accounts, or does it usually require manual activation by Apple Support?
Any suggestions or insights would be very helpful.
Thank you!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
We are currently experiencing the following:
Developers who are invited to Appstore Connect in the "Administrator" role and are members of the development team no longer have access to the team's developer resources at https://developer.apple.com
Even after deleting the user and a new invitation, there is no access to the developer resources.
The problem has existed since yesterday and can be traced in several developer accounts.
On february 9, I tried to enroll to the developer program, I got charged and received and order number, the next day when I tried to see the status of the enrollment, the order number provided on the email confirming the order was not working, I've tried to get support through email, nothing happens; I've called about 20 times to Apple Support, nothing happens, they said they doesn't have direct communication to the Apple Developer department, I have two weeks plus trying to have an answer on email, and nothing happens, but you know what happened? They completed the charge on my CC.
ITMS-90078: Missing potentially required entitlement - Your app, or a library that’s included in your app, uses Apple Push Notification service (APNs) registration APIs, but the APS Environment Entitlement isn’t included in the app signature’s entitlements. If your app uses APNs, make sure the App ID is enabled for push notifications in Certificates, Identifiers & Profiles, sign the app with a distribution provisioning profile that includes the APS Environment Entitlement, and upload a new build to ensure that push notifications function as intended. For details, visit: https://developer.apple.com/documentation/usernotifications/registering-your-app-with-apns.
Does anyone know if App Store Connect (or any subset of Apple's toolsuite) has publicly available SOC 2 report?
Or if there's a relevant email we can request that from. I tried security-certifications emails and got no response so it seems decently hard to find (didn't see on any searches/with aid of GPT).
Thanks!
Hello,
I am experiencing a critical issue with my Apple Developer Program account. I successfully enrolled months ago, and my subscription is active as per my account details. However, I am now unable to access my developer membership features, and when I sign into my account it
redirects me to the enrollment page as if I had never enrolled.
Key details of the issue:
Active subscription: My Apple Developer Program membership is active and set to renew on 17 October 2025. The subscription page confirms this, and the payment was successfully processed.
REVOKED CERTIFICATES: Certificates I created weeks ago have been revoked without any explanation or notification.
No email notifications: I have not received any communication from Apple regarding issues with my account or certificates.
Attempts to Resolve:
Cleared cookies and cache.
Tried logging in on multiple devices and browsers.
Signed out of all devices and logged back in.
Could someone please assist me in understanding why my account is behaving this way? Is there a specific team or channel I should contact to escalate this issue?
Thank you in advance for your help!
Please see the image for reference. This is a 2020 MBP and ive tried over the past few days and its not recognizing that 26 is available for download.
Any suggestions on how to resolve this?
Purchase your membership.
To continue your enrollment, complete your purchase now
Your purchase may take up to 48 hours to process.
Its been more than 3 weeks its stuck to above status and showing Pending in profile section.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Tools
App Store
Developer Program
My developer account pending for more that 4 days.
When I login to http://developer.apple.com, it show the following message:
Purchase your membership.
To continue your enrollment, complete your purchase now.
Your purchase may take up to 48 hours to process.
I have already paid the membership fee and got the E-invoice from apple.
Could anyone help to solve this problem?
I cannot renew my membership after it expired in January of 2025. I initially let it lapse, but I decided to renew it. There is nowhere to renew it. There is no renew button in the Developer App, and the web application tells me it expired, but doesn't provide an option to renew. It just tells me to go to the Developer App and click on the Renew button which isn't there.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi Apple team,
I'm integrating Sign in with Apple on my website https://roomieqindia.com using a custom Node.js backend, and I'm consistently receiving this error:
invalid_client
My configuration:
✅ Service ID: com.roomieq.auth
✅ Team ID: 75XVX5RXMQ
✅ Key ID: (from Apple-generated .p8 key)
✅ Private Key: (.p8 key pasted correctly in backend)
✅ App ID Selected: com.roomieq.roomieq
✅ Domain Added: roomieqindia.com
✅ Return URL: https://roomieqindia.com
✅ Clicked Done → Continue → Save after configuration
Behavior:
When I open this URL directly in browser:
https://appleid.apple.com/auth/authorize?client_id=com.roomieq.auth&redirect_uri=https%3A%2F%2Froomieqindia.com&response_type=code%20id_token&scope=name%20email&response_mode=web_message&frame_id=ef13a755-75bb-4eef-8dd6-73bd75d6ede5&m=11&v=1.5.5
I get invalid_client.
My backend uses apple-signin-auth Node.js package to:
Generate the client secret (JWT)
Exchange auth code for tokens
Verify ID token
Everything fails at step 1 because Apple doesn’t seem to recognize my Service ID as valid.
What I Need:
Can you please verify if:
My Service ID ( com.roomieq.auth ) is fully active and recognized
My App ID and Service ID are properly linked on Apple’s end
There are any hidden issues with domain or return URL setup
Let me know if I need to reset the Service ID or regenerate anything.
Thanks in advance!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
When I login to my Dev account, I get a banner that says "The updated Apple Developer Program License Agreement needs to be reviewed. In order to update your existing apps and submit new apps to the App Store, the Account Holder must review and accept the updated agreement."However, when I go to Agreements, Tax, and Banking, I see both Free Apps and Paid Apps agreement, but when I click on View, there's nothing for me to accept. It's a pop-up window with a list of countries and a button at the end that says "Close". And that's it. No other action is possible. No other option either under the Action column.So then how can I review and accept it?
We applied for the Apple Developer Program on April 28, and our enrollment has been stuck in review since then — over three weeks now. We have already submitted all required documents, including:
Turkish National ID and Passport
Estonian e-Residency Card
Company registration documents from the Estonian e-Business Register
D-U-N-S number
VAT and Registry information
Detailed explanations as a sole founder and legal representative
Enrollment Case number is 102586593909
We even had a follow-up phone call with Apple Developer Support (Case ID: 102589592062) and were told the submitted documents should be sufficient. I also followed all upload instructions and confirmed that the files were delivered successfully.
Despite all this, we haven’t received any updates, timelines, or specific feedback on what’s missing — if anything at all.
✅ Meanwhile, we’ve completed similar business verification processes with Google, Meta, and Stripe within 48 hours.
We’re trying to launch our app under an officially registered business (Mobisense OÜ), and this delay is affecting our go-to-market timeline and business operations.
🔹 Has anyone else experienced this kind of delay recently?
🔹 Is there a reliable way to escalate or request an actual review update?
Apple, please review this case and help move the process forward.
Thank you.
I am creating new Apple ID, I am creating new Apple ID, I am able to verify the email, but when I get to mobile otp verification, I just keep seeing this error
I am really frustrated, I tried with multiple pc and browser thinking that maybe my IP is blocked,
I want to deploy app on App Store but not able to create basic apple account
this is really making me go mad!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Initially, I had some issues enrolling in the individual Apple developer program. Then, I contacted support via email, and they finally requested that I verify my identity. I submitted my national ID for verification and then received an email stating that my identity was verified. After that, I tried to enroll in the Apple developer program, but the issue persisted even after they instructed me to proceed. Subsequently, I received an email stating that my identity was not verified. Here is the exact wording from the email: "We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs." After that, I tried to reach support several times, but there has been no response from them.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
App Store
App Store Connect
Developer Program
Getting a Bad Gateway on the website atm and unable to distribute my app to App Store Connect.
Hello.
My developer membership is expired. I cannot renew because the renewal option/button does not appears in any device. A banner tells me:
"Any apps you had on the App Store are no longer available for download and you can no longer access membership benefits. If you’d like to renew your membership to reinstate your apps and membership benefits, open the Apple Developer app on your iPhone, iPad, or Mac. Sign in to your account, tap/click Renew, and follow the prompts.If you agreed to the Paid Applications Agreement, you’ll need to agree to it again after renewal in the Agreements, Tax and Banking section of App Store Connect."
However, there's no "Renew" to tap or click anywhere in the app nor in the web.
Any ideas?
Thanks a lot.
Hi there!
I paid for my Apple Developer Program/Account but its still pending.
Any tips what to do?
Thanks!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Tools
Developer Program
Registered close to 2 weeks ago and the account seems to be delayed. I cannot seem to get any help on this. Here is the message I have on the dashboard, Your enrollment is being processed. Your enrollment ID is 95CTAKWD6P.
Any advice would be appreciated
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program