Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Nonprofit Enrollment 28 Days in "Processing" After Continuing - UH4UT85YS3
I'm looking for advice or anyone who's experienced similar delays with nonprofit developer account enrollments. Timeline: In mid-September, we had some initial email validation issues during our nonprofit organization enrollment. Senior Advisor Kevin (case 102691832489) resolved those issues and cleared us to continue enrollment on September 16-17. We continued immediately on September 17th, and our status changed to "Your enrollment is being processed" with enrollment ID UH4UT85YS3. It's now been 28 days with no status changes, no requests for additional information, and no timeline. Follow-up attempts: I've called support three times (Sept 19, 26, and Oct 7). Each time I was told the application is "with a separate department they can't contact." They created additional cases but couldn't provide any updates or access to the reviewing team. Questions for the community: Is 28 days normal for nonprofit enrollment processing after continuing? Has anyone found a way to get status updates when regular support can't access the reviewing team? Is there a specific escalation path for nonprofit accounts that differs from standard enrollments? We're a 501(c)(3) church launching an app for a capital campaign, so the delay is starting to impact our timeline. Any insights or experiences would be greatly appreciated. Details: Enrollment ID: UH4UT85YS3 Organization Type: Nonprofit 501(c)(3) Continued enrollment: Sept 17, 2025 Current status: "Your enrollment is being processed" Thanks in advance for any guidance.
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Oct ’25
Apple Music Catalog API returns HTTP 500 for all catalog endpoints with valid developer token
I’m calling the Apple Music API server-to-server using a developer token (ES256) created under my Developer account. Storefront probe succeeds: GET /v1/storefronts/us -> HTTP 200 All catalog endpoints return 500 (search, artists, charts) across multiple storefronts: GET /v1/catalog/us/search?term=rema&types=artists&limit=1 -> HTTP 500 GET /v1/catalog/us/artists/1359441424 -> HTTP 500 GET /v1/catalog/us/charts?types=songs&chart=most-played&genre=0&limit=5 -> HTTP 500 GET /v1/catalog/gb/... same results (500) I created the Media Services key ~48–72 hours ago. Media Services is enabled and associated with my Media ID. Developer token uses alg ES256, kid=<KEY_ID>, iss=<TEAM_ID>, exp ~6 months. Clock is NTP-synced. Sample request (curl) and recent response headers: curl -i -H "Authorization: Bearer " "https://api.music.apple.com/v1/catalog/us/search?term=rema&types=artists&limit=1" Response (truncated): HTTP/2 500 x-apple-jingle-correlation-key: NBZFUP7RVJBZOWVPIBVGUFMBLI x-apple-application-site: st x-daiquiri-instance: daiquiri:42282005:st53p00it-... Date: 2025-10-13T16:54:22Z This occurs consistently from different networks and with different storefronts. The same token returns 200 for /v1/storefronts/us. Please advise or route to engineering. Happy to provide full JWT header/payload (minus signature) and full response logs.
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67
Oct ’25
Apple Developer Program Account Review Delays
I am posting here to express my significant concern regarding the excessive time my Apple Developer Program account application has been held under review. It has now been over a month. This application is for a non-profit church service app. I have provided every single piece of documentation requested—and then some. It honestly feels like I've submitted enough information that if they asked for the original blueprint of the church building, I could hand that over too. The entire process is currently stalled, preventing a service-oriented application from being deployed and ultimately hindering our outreach efforts. Has anyone else experienced a review period this long for a clear-cut non-profit application? More directly, to the Apple Developer Team: What is the current expected timeframe for approval, and why is this particular application still pending after more than 30 days, despite comprehensive documentation? This delay is beyond frustrating and needs an immediate resolution.
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103
Oct ’25
Feedbacks get closed if they cannot be reliably reproduced
It’s very frustrating when in a feedback I specify that I cannot reliably reproduce it and the feedback gets closed with the message “Since this issue cannot be reproduced, this report has been closed”, e.g. FB18985938. Is Apple not interested in hearing about issues that cannot be reliably reproduced? Many issues unfortunately depend on a variety of factors and it’s often impossible for third-party developers or users to figure out how to reliably reproduce them. Usually these kind of issues get addressed by e.g. adding more logging so that the next time it happens it's easier to find out what's causing it. Then the last part of the message “Please file a new report with a sysdiagnose if you encounter this issue again” sounds like I’m being teased, because what use is a new sysdiagnose if I still cannot reproduce it reliably? It will just be closed like the last one. I created FB20595673 for this issue.
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Oct ’25
Infuriating support form error (and broken email verification)
I'm trying to submit a support request to get an issue resolved in my organization's account, but both the phone call-back and email support forms are giving errors whenever I try to submit an issue. The phone form just says "There was a problem processing your request.", and the email form says "This email address isn’t valid. To update your email address, visit account.apple.com.". But the email address is hard-coded to my account email, and it's the main email for my company which I have been successfully using for months!! How am I supposed to get in touch to get this blocking issue fixed when all contact methods require your to go through this broken form? I suspect the original issue I was contact support about also has to do with this, since it's titled "Email Verification".
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Oct ’25
Failed to submit my application for my Apple Developer Account
I am trying to have an Apple developer account, but when I submit the payment it says that the bank didn’t authorise my transaction, which is not true because I already spoke to the bank and they say they didn’t get a notification of any transaction and they didn’t block anything. I believe the error is on Apple's side and I would be very happy to have any support, especially since I can’t reach to Apple via call and I can’t find their email. Thank you
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78
Oct ’25
Apple 403 detected - Access forbidden
Good afternoon, I have a project called 'Minha Ufal'. When I try to generate the build, I'm asked to log in to Apple Developer. After that, I get the following error: Log in to your Apple Developer account to continue √ Apple ID: ... wilamis@****** › Restoring session C:\Users\will.app-store\auth\will\cookie √ Logged in Local session ✖ Failed to register bundle identifier br.edu.ufal Apple 403 detected - Access forbidden. This request is forbidden for security reasons - You currently don't have access to this membership resource. Error: build command failed. I currently have App Manager, Customer Support, and Sales permissions. Could you help me or give me some insight on how to solve this problem? I thank you in advance and await your response.
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Oct ’25
26.1 Beta Update Bug
I am using iphone 15 pro max since last two years. Recently I did a 26.1 beta update. Since then the phone haptics malfunctioned. The phone keeps vibrating even after picking up the call and only way to get rid of it is to switch off the haptics but then one miss the calls when on silent mode. Another issue which has cropped up after 26.1 beta update is sudden disconnections of apple car play when I am talking on the phone in the car while using wireless Apple CarPlay.
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121
Oct ’25
Unable to Process Developer Program Payment – Case #102708816548
Hello Apple Developer Community, We’ve been attempting to pay the Apple Developer Program enrollment fee for several weeks. Despite trying multiple browsers, credit cards, and devices, the payment consistently fails to process. We also receive an error when trying to add a card to our profile. We've contacted support multiple times and have been assigned case number 102708816548, but the issue remains unresolved. Additionally, we’ve been unable to submit a support request via developer.apple.com/support — the site either fails to load the form or does not allow us to proceed with a phone or email request. This has made it extremely difficult to escalate the issue through official channels. We are a verified business and have followed all instructions provided by support. We’re now seeking help through the forums in hopes of escalating this issue or connecting with someone who has resolved a similar problem. Any guidance or suggestions would be greatly appreciated.
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122
Oct ’25
Report a Dynamic Island bug
Please note that after enabling the "Larger Text" option under Settings -> Display & Brightness -> Display Zoom, when the Dynamic Island is present, a bug occurs where the Dynamic Island blocks the signal strength icon when you repeatedly return to the home screen and open apps. I hope you can fix this bug and release an iOS 18 build. In line with what I mentioned in my previous post, please allow regular users to successfully roll back to iOS 18. The signing window for iOS 18 was closed too quickly this time—I haven’t even finished experiencing it before getting stuck on iOS 26. Moreover, iOS 26 currently has numerous bugs, and you have no reason to force users to use an unfinished system. Note that this bug still persists on iOS 26. I hope my feedback can be accurately translated by AI without ambiguity. If you have any doubts, please feel free to ask me. I really can't get used to iOS 26, so please be sure to release a system version that allows downgrading from iOS 26 to iOS 18. My device model is iPhone 15 Pro Max.
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Oct ’25
Request Apple to reopen the signature verification for iOS 18 officially.
I don't know English, so I used a translation software. Please excuse me. The verification will be closed in September this time. It's really too fast. After I experienced iOS 26, I found that I couldn't go back to iOS 18. iOS 26 still has many immature aspects. You can't trap users in an unfinished system. Look at these two images. It's easy to notice that the background blur effect in the iOS 26 control center appears cheaper compared to the background blur in iOS 18. It's a pity that the uploaded images have to be compressed, making the differences less obvious in the preview. Besides this, iOS 26 still has many imperfections. For example, when long-pressing the Wi-Fi button, the pop-up Wi-Fi options do not have the liquid glass effect. Additionally, there is a brief color issue after closing this Wi-Fi menu. I'm not sure if the previous translations fully conveyed the message, but I sincerely hope Apple can temporarily reopen the signing verification for iOS 18 to allow users to downgrade. The current iOS 26 still has many unresolved bugs, and users do not want to use an unfinished system. Please, we are pleading for this.
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Oct ’25
Enrollment stuck at ‘Your enrollment is being processed’ for 3 weeks (ID: 6H5P2ZBY6H)
Hello, My Apple Developer Program enrollment has been stuck at “Your enrollment is being processed” for more than three weeks. My Enrollment ID is 6H5P2ZBY6H. I would like to know why my enrollment is taking so long and if there is any additional action required from my side. Any guidance or update from Apple or community members would be greatly appreciated. Thank you.
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156
Oct ’25
How to revoke & delete multiple Developer ID Application certificates?
I've been away for a period of time and coming back to development I want to clean up my account resources. It appears as though I have 3 Developer ID Application certificates. I've never released code using any of them, and 2 of them have the exact same expiration date. I assume I created these while under the impression they could be revoked and deleted by myself. But this isn't the case. The fact that I can only use the expiration date to disambiguate between some them, and also that 2 of them can't be disambiguated is problematic if I were to ever notarise code with them. How can I get some of these certificates revoked and deleted?
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Oct ’25
Apple Developer Program Renewal Issue
I am trying to renew my Apple Developer Program enrollment, but my order has been cancelled six times without any explanation. My setup: macOS version: 26 Tahoe Apple Developer account region: Australia Device: US-manufactured MacBook Payment method: Australian credit card What happens: Every time I attempt to renew, the order is placed but then cancelled by Apple, with no reason given. What I’ve tried: Verified payment details Confirmed account region settings Retried multiple times with the same result Question: Has anyone faced a similar issue with Apple Developer Program enrollment renewal? Could the issue be related to region mismatch (account vs. device vs. payment)? What steps should I take to resolve this, or is there a specific Apple support channel that handles these cases?
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63
Oct ’25
From Organization to Individual program
Hello, Few years ago I submitted the Apple Developer Program as organization using my personal email. Today, the organization does not exist anymore. I renewed my membership but I cannot delete the organization that does not exist anymore. How can I switch from the organization to the individual program? I hope I should not pay twice Thanks Andrea
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73
Oct ’25
Unable to Contact Support While My Apple Developer Enrollment Is Under Review.
I am trying to enroll my company in the Apple Developer Program. My enrollment status shows as “Under Review,” and I received instructions to contact Apple to continue enrollment. However, when I attempt to submit a support request, I got: "This email address isn’t valid. To update your email address." I can't submit Contact Apple Developer Support Online ticket, I got "This email address isn’t valid. To update your email address.". And I cannot change my email. Even tho, my email is correct and used for Apple Business Account. I try calling Contact Apple Support - Apple Support, but they can't help me, They are only technical support for devices. Email is used for Apple Business Account only. How can I continue enrollment?
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173
Oct ’25
Suddenly being asked for export compliance, even with ITSAppUsesNonExemptEncryption set to NO
Hello everyone, I've encountered an issue with export compliance on App Store Connect that I haven't seen before. In my Info.plist, I have always set the ITSAppUsesNonExemptEncryption key (formerly App Uses Non-Exempt Encryption) to NO. In the past, this was sufficient to bypass the export compliance questions when submitting a build. However, with my most recent submission, I am now being prompted to answer these questions. Nothing has changed in my app's encryption usage. Has there been a recent change in policy or a system-wide issue that would cause this change in behavior? Is anyone else experiencing this? Thank you for your help.
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Oct ’25