Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Unable to use API key to create new app in CI
Hi, We run an app house where we're creating a new app through our store for clients every few weeks. We've been using the Apple ID login through fastlane to create new apps in our CI, however we find having to log in to multiple machines every few weeks very frustrating, as it requires 2fa, and always seems to happen right when the system admins are on leave. We've tried to use the API key instead however creating apps doesn't appear to be supported, as we get a 403 error stating we can't use create. This was with the App manager role. Is it at all possible to crate an app using the api key, turn off the timeout on the ID Login or, automate this so we don't need to log in every few weeks?
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57
Apr ’25
Unable to migrate to company account
Unfortunately, for the past two months I've been trying to migrate to a company account. The banking updates are stuck processing with this error message: Apple Developer support tossed me around between 6 or 7 different representatives, each restarting the process of trying to figure out the problem, contacting the engineering team back and forth, and even remote controlling my screen to try and solve it, to no avail. None of them know what is the issue. What do I do?
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144
Feb ’25
No access to apple developer account
I have enrolled for being a developer 10.03. I have received an order acknowledgment email on 10th of March but there have been no updates since then. I am still seeing 'complete your purchase' in the main page. What should I do to get through? 
I would greatly appreciate it if could help me solve this problem as soon as possible. Thank you so much.
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124
Mar ’25
Using Google Maps in App to determine distance
So far, we have been using Google Maps to determine distance along a certain route for a MacOS app to register kilometers for a business administration app. But, this is no longer possible, as the login for google maps no longer works. I understand we would have to pay to continue using the Google Maps service as it was and we would have to make changes to the app. That would be ok, but I was just wondering does any developer on this forum have suggestions on how to resolve this issue? Or even maybe have suggestions, to make this work better than before. Three suggestions by chatgpt: use ANWB route planner using google maps, Pro6pp, or to useWisp.Software (something I haven't heard of before. Your suggestions and ideas are welcome. Also, if the Apple Developer team knows of a way how to do this in your app, your advice is more than welcome. Have a nice day!
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371
Feb ’25
Query regarding changing the account details
Hi everyone, I have created an Apple Developer Account for our company here in India. We are yet to launch our iOS Mobile App. However, recently we have also opened our branch in UAE and we want to change all the account details as per UAE’s Branch - Organisation’s name, DUNS Number, etc. I have submitted the change request of the details in the same developer account. Is it alright? How much time does Apple take in this regard? Do we have to create a new account for this or amendments can be made? Best Regards
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269
Jan ’25
ecovering Company's Apple Developer Account from Unreachable Admin
Hello Developer Community, I'm facing a critical situation with our company's Apple Developer Account. We are unable to access our account because: The admin of our Apple Developer Account is a former team member We cannot reach this person anymore We need to regain access to maintain our app on the App Store Questions: What is the official process to recover account access in this situation? What documentation will Apple require to verify our company ownership? Who should we contact at Apple to start this process? Any guidance from developers who have experienced a similar situation would be greatly appreciated. Note: I'll be happy to provide more details if needed, while keeping sensitive information private. Thanks in advance for your help!
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317
Jan ’25
Frustrated - enrollment in the Apple Developer Program could not be completed
Hi, I tried to apply Enroll in Apple Developer Program in the mobile app and I got this error: "Your enrollment in the Apple Developer Program is under review. Please contact us." Then I did contact Apple by phone as the error message says. I got the response as: "For one or more reasons, your enrollment in the Apple Developer Program could not be completed. We are unable to continue with your enrollment at this time." I am already shocked - so I asked what can I do? Answer - nothing. Is this normal to not get a response what's the reason that is blocking me to enroll the program ?
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129
Apr ’25
Stuck in Developer Program Enrollment Process - No Response for Months
Hello Apple Developer Community, I'm hoping someone can offer advice on a frustrating situation with my company's Developer Program enrollment process. My timeline: Initial application: October 2024 Initial follow-up: October 2024 Requested document submission: February 2025 Multiple follow-up emails: February-March 2025 Current status: No response for months I've been trying to enroll my small startup (LLC) in the Apple Developer Program since October 2024. After initially being asked for documentation, I uploaded everything possible (including company formation documents). Despite multiple follow-up emails over several months, I've received no updates on my application status or confirmation that my documents were even received. My case number is 102426005487 (sharing in case Apple Support monitors these forums) but as I've followed up several times, there may be more different case numbers. Has anyone experienced similar delays or have suggestions on how to get actual human attention on this issue? I've tried emailing to devprograms multiple times without success. Any advice would be greatly appreciated!
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281
Mar ’25
unable to enroll in Apple Developer Program
I'm trying to enroll in the Apple Developer Program, but I’m getting an error: "There may be an issue with your account that needs to be resolved before you can continue. Please contact support." How can I complete my enrollment? When I try to contact support via Email, it necessary to select an organization. However, I have already joined two different organizations, but they are not mine. Without selecting an organization, I can't proceed. Does anyone know a solution for this? Thank you!
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100
Mar ’25
Help! Developer Program payment and activation
I made my first payment on 27 Feb 2025, but it was not activated after 48 hours I contacted developer support and they said they would cancel the registration and asked me to resubmit and try again 03 Mar 2025 I resubmitted the enrollment application 05 Mar 2025 I received the enrollment request has been accepted Then I successfully paid by credit card, but it still shows Your purchase may take up to 48 hours to process. 06 Mar 2025: The chargeback shows it's been canceled I re-paid today. New Order Number: W1305861066 Enrollment ID: 7Z3FUQR4WV Request help to activate my developer Thank you
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390
Mar ’25
Legal Entity is different from domain name
Hello everyone We are going to enroll apple developer program as organization, we have duns. But in Duns information Legal Entity name is different from our work email due to our company has product called plastherm and LLC name is different. Is this ok, or will make some problems while enrolling? Legal Entity: METIN IRODA, MAS ULIYATI CHEKLANGAN JAMIYATI domain(website and work email): plastherm.uz
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84
Apr ’25
Developer Program Membership Stuck in Pending Status—Assistance Required
Hello Apple Developer Support Team, I recently purchased an Apple Developer Program membership, but my account remains in “Pending” status and has not advanced to Active. Below are my details: Program: Apple Developer Program (Individual) Could you please: Confirm that my payment was received successfully. Identify any missing information or steps required on my side. Advise on the expected timeline for activation. Thank you for your help in resolving this issue. I appreciate your prompt assistance. Best regards,
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Apr ’25
Apple Developer Enrollment – Payment Processing Delay
Hi everyone, I recently submitted for the enrollment in Apple Developer Program and provided all the required information. I received an email confirming my order summary, stating that the payment would be processed within two business days and that I would receive a notification once it was completed. However, it has been longer than that, and I haven’t received any updates—no confirmation of account activation or payment rejection. Has anyone else experienced this issue? Is there anything I can do to check the status or speed up the process? Any advice would be greatly appreciated! Thanks!
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87
Mar ’25
TESTFLIGHT IS UNABLE TO TEST- Status is testing
Hello Apple Developer Support, I've been waiting for my app to become available on TestFlight for testing for around three weeks now. Despite deleting and re-uploading the build multiple times, I continue to face the same issue. I've attached a screenshot of the problem for your reference. Could you please help me understand how to resolve this? It's becoming quite frustrating. Looking forward to your guidance.
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75
Apr ’25
Unable to Re-Enroll in Apple Developer Program Due to Document Rejection
Hello, Two months ago, I tried to enroll in the Apple Developer Program and provided official documents such as my ID and passport. However, I was repeatedly asked to upload them again until my account was declared no longer eligible for use in the Apple Developer Program. I don’t know why my ID was rejected. I tried uploading a regular photo of the document, I tried a scan, and I tried various formats, but nothing worked. Now I want to try again and enroll, but the button is not clickable. Can you please guide me through what went wrong and how I can try again? Thank you.
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72
Mar ’25