Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Error Adding Account to Visual Studio 2022
I'm trying to add an Enterprise Apple account with the username and password of my developer account, which has worked once before. Now its giving me the following error: "There was an error while trying to log in: No trusted devices or trusted phone numbers are configured for this account." which doesn't make sense because the 2-Factor Auth works when I login to the website. What am I missing? I think the only thing different is I'm using a different Macbook, but should that make a difference? Has anyone else had this error from Visual Studio?
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Mar ’25
Settingup External Users to Test my App
Hi I'm trying to setup external users to test my app. When I get to the screen attached its not letting me complete the setup because it says I have to only use numbers for the phone number. I have only used numbers, I've ensure I've done so but its not recognizing this. Has anyone else had this issue? Could you make suggestions as to how to fix the problem? [Image Edited by Moderator to Remove Personal Information]
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168
Dec ’24
Unable to migrate to company account
Unfortunately, for the past two months I've been trying to migrate to a company account. The banking updates are stuck processing with this error message: Apple Developer support tossed me around between 6 or 7 different representatives, each restarting the process of trying to figure out the problem, contacting the engineering team back and forth, and even remote controlling my screen to try and solve it, to no avail. None of them know what is the issue. What do I do?
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136
Feb ’25
Developer membership renew button not showing
My membership got expired and I don't see the renew button anywhere on the website or the developer app. In my case, I have changed the developer account email address 6 months ago and the new email was not mapped for renewal that's why the renew button was not showing (I guess). I tried to reach to Apple support, the phone support wasn't available so I wrote couple of emails. After 48 hrs they have sent an email saying the new email address has been mapped but still I see no renew button. I added required funds and disabled the auto-renew option yet no hope. it's been four days still no replay from Apple. I was constantly checking for the phone support. Today I saw phone support was available so I immediately requested the call and explained the support staff about my situation and he fixed within a minute. so guys if you are facing similar issue and see no solution even after contacting multiple times via emails, wait for phone support and request a call. This is the fastest and efficient way to resolve this "renew" issue. add the required funds so that the subscription payment will be done instantly. Have a good day y'll
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284
Feb ’25
Unresponsive Developer Support
My business is trying to renew our Apple Account. On renewal we get a message saying we’ll receiving an enrollment status email soon - we are yet to receive one and it’s been over a week. Our Apps have since been removed from the App Store. We have multiple cases open with Developer Support, the only response to date was with a number to call. That number was for consumer support and thus couldn’t help. How can we get hold of someone to assist? This is having a massive impact on our business.
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118
Feb ’25
Push Notification
Hello. We're developing an app with Flutter that receives VoIP calls. However, when the app is in the background or closed, the push notification arrives, but the call doesn't. It works perfectly when the app is open. We use Firebase, Flutter, and JANUS WebRTC. We need to know what type of permissions or actions we should consider so that the app opens when it receives a call. How can we resolve this issue? Thank you very much.
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102
Mar ’25
App Review Rejection - Help with sequencing?
Hi All, Hoping someone can shed light on the correct way to proceed for App Review using an app built with Unity's IAP Service. I'm unsure if I have a problem with my build or there is a problem with my sequencing of the review process. Unity’s IAP won’t recognize a product until it exists on App Store Connect (which you would expect), however App Store Connect won’t publish products until they are reviewed with a submitted binary. I submitted a binary with my first product for review and the app was rejected for “completeness” because the product was unavailable. I requested clarification and the review team sent a screenshot back showing the store page in the game with the IAP UI in the state I would expect for no products returned (the buttons say “unavailable” and are disabled) - which makes sense, because the IAP is not approved and therefore not available. The review team sent the following: "When validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code “Sandbox receipt used in production,” you should validate against the test environment instead." It seems we are not event to the point of receipt validation because the rejection is due to products not being approved and therefore not returned when the app queries them. So the app can't be approved unless it can be tested before the product exist in App Store Connect, but Unity's IAP won’t recognize the product until it exists in App Score Connect? Since I had submitted once I was able to resubmit just the IAP, but that was rejected for completeness because it didn't include a binary - which was rejected because the IAP was not present - and the IAP was not present because it was not approved. The IAP is a very simple "100 Gems" in game currency pack so I don't believe it is being rejected on its own merits, but I suppose I could be mistaken there. I can’t be the only one with this problem, or I must be missing something… or there is something else wrong with my build. Suggestions much appreciated!
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249
Feb ’25
Enrollment
I'm responsible for setting up the company's Apple Developer account. The enrollment was accepted, but we are stuck on the payment method. We did pay three times the enrollment fee, (Friday, Saturday, and Wednesday), all with the company credit card. But no reply on the status even after the 48-hour threshold. Should we use the owner's credit card? Is there a way to know the status of the purchase or the only way is to try again until it works?
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236
Dec ’24
I can´t enrollment to developer promram "Your enrollment could not be completed"
I have a problem with the enrollment to Apple Developer program, because the page show the message "Your enrollment in the Apple Developer Program could not be completed at this time", I have 1 week watting for any news for the Send Files to Apple Support but not yet any new news. What I can do about this case?
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208
Mar ’25
No Renew button (membership)!
We had a work card attached to our developer's account. team ID 924RUYJZ34 dev ID 8771bf7b-31a9-4602-baae-02580fe5b6c4 Funds are debited from this card in other services, there are no problems with it, the amount in the account is sufficient. Our membership subscription did not renew automatically. The applications are blocked. We can't renew our subscription, there's no Renew button anywhere. There is no way to extend it on any device, web version, or anywhere else. We can't even cancel and re-arrange it, all the functions don't work. Please help us, how can we renew our subscription?!
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337
Mar ’25
DUNS Name Update Delay – Can I Enroll with Old Name and Update Later?
Hello everyone, I recently purchased a company (AAA) and renamed it to BBB. While the name has been updated locally in the Czech DUNS database, I’ve been informed it could take 4–6 weeks for the new name to appear internationally. When I attempt to enroll in the Apple Developer Program, I still see the old company name (AAA). I’m worried about losing valuable time if I have to wait for the international DUNS update. Is there any way to proceed with the enrollment under the old name and then update it to the new name later once the global DUNS data is refreshed? Or is there a way to expedite the update process? Any insights or experiences would be greatly appreciated! Thank you.
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Mar ’25
Provisioning profile, all steps carefully taken, still rejected
After several years' lapse, I am coming back into app development for iPhone. Here's what I did: Renewed my membership to Apple developer I created a wildcard identifier, "me.joymaker.*" I created a certificate Using Xcode, I introduced my newest iPhone (a 12 mini) to Apple developer. Unlike my older models, this one has a UDID with a hyphen in it. To get it to take the UDID I had to remove the-and then paste the remaining continuous number into the field. But then it accepted it, and showed it back to me complete with hyphen. I created a development provisioning profile using that certificate and ID, checking the box that said "Select all", so that every device registered to my account was included. Using Xcode, I tried to upload the provisioning profile to the phone. OOPS. Xcode replies, "Failed to install one or more provisioning profiles on the device. Please ensure the provisioning profile is configured for this device." Yes, I am very that it was! There was an older identifier in the account, left over from years ago, named "XCode: Wildcard AppID", with an identifier of simply '*'. I tried building a provisioning profile with that one. Same results. Now what? How to diagnose, how to pursue this? BTW, although XCode sees this phone without difficulty, Music and Finder don’t. Relevant?? See this question for more details.
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532
Jan ’25
Cannot Enroll in Developer Program.
I'm trying to enrol in the apple developer program for the first time. When I sign in and attempt to enrol, it says “Your enrollment could not be completed.” - I am over the Age of 18 in Australia. My account is attached to a family account if that matters, but I am an Adult in the family. As far as I am concerned I have not done anything illegitmate on my account. My AppleID has always paid ontime etc. Just spoke to someone on the phone at Apple Developer Support. Firstly they were very unfriendly, don't know their name and sounded like they didn't want to be there. I said what my issue was, they had a look at my account and said "It says there is an issue with this apple ID and Support cannot be provided within Apple Developer Program for this AppleID" - I asked if this could be escalated and she audibly sighed and said "No" - I said may I speak to a supervisor - Spoke to the Supervisor and they said they can't help me and it just says We can't provide Apple Developer support to this AppleID and he kept repeating this. - I have not done anything illigetimate on my AppleID as far as I know. He also said can't verify my identity, even though I have never verified my identity. What do I do?
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255
Jan ’25