Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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"Metal developer tools for Windows" may sometimes freeze when running multiple instances simultaneously.
We executed the iOS package using UE5.5 on Windows. UE automatically launched the "Metal Developer Tools for Windows". I tried two versions, 5.3 and 4.4. I found that the metal.exe sometimes had no response or output was empty. The problem of no response could be alleviated by adding timeout retries, but the problem of empty output seemed to have no effect with retries. The actual command line called was: metal.exe -v --target=air64-apple-darwin18.7.0. UE relies on this output to determine the version number, and if it cannot get it, it will crash directly. During our replication test, we used a Python script to run multiple concurrent executions of the command "metal.exe -v --target=air64-apple-darwin18.7.0". On different Windows machines, it would get stuck at a certain concurrency level. Some machines even got stuck when running two tasks concurrently. We would like to ask for solutions or available versions.
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148
Aug ’25
Developer Program Membership Purchased – No Access to Benefits
Hi everyone, I recently purchased the Apple Developer Program membership. The payment was successful, and Apple Support confirmed that I already have a membership (Case ID: 102656430038). However, my account still doesn’t show any developer privileges, and I’m unable to access the program features. When I try to re-purchase, I get a message saying I already have a membership. Later, I received a message from Developer Support stating that my enrollment couldn’t be completed, with no clear explanation. Has anyone else faced this issue? What could be the reason, and how can I resolve it? If I can’t use the program, I’d like to know how to get a refund or what steps to take for a successful enrollment next time. Thanks, Satvir Singh
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93
Aug ’25
StoreKit2 Transaction.updates 线上返回大量已 finish 的历史订单(甚至是 2024 年的)
我们在生产环境中通过日志监控,发现部分线上用户出现了如下异常行为: Transaction.updates 突然一次性返回大量历史订单(我们看到几十甚至上百条)。 这些订单的 purchaseDate 显示为很早之前(最早甚至是 2024 年),并且我们系统中已经确认这些订单早就处理过并调用过 transaction.finish()。 这些历史订单并未重新发生购买或恢复。 同一时间调用 Transaction.unfinished 并未返回这些订单,说明它们在系统状态中也不是未完成交易。 这不是个例,在多个用户设备上都捕获到了类似情况。
1
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240
Aug ’25
WeatherKit - conditionCode rules
Hello, We’re using the Apple WeatherKit API in our application and would like to better understand how the conditionCode field is determined in the hourly data. In particular, we have encountered cases where both rain and strong winds occurred within the same hour, but the conditionCode returned was related to wind (e.g. windy), even though rain was present and more relevant to our use case. Could you please clarify: What is the logic or prioritization used by WeatherKit when selecting the conditionCode for an hourly period that includes multiple weather events? Is rain ever prioritized over wind in this field? If so, under what conditions? Since precipitation has more impact for our analyses and decision-making than wind, understanding how this field is computed is important for us. Thank you in advance for your help. Best regards,
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212
Aug ’25
Hi everyone, I submitted the required documents to upgrade my Apple Developer account from Individual to Company via the D-U-N-S and identity verification forms. It's been a long time, but I haven’t received any response or update from Apple yet. T
Hi everyone, I submitted the required documents to upgrade my Apple Developer account from Individual to Company via the D-U-N-S and identity verification forms. It's been a long time, but I haven’t received any response or update from Apple yet. The status is still “waiting for review.” We are ready to test and upload our apps, but we’re blocked until the account is converted. Has anyone else experienced this delay recently? If you’ve been through this and have any advice, I’d really appreciate your help or insights. Thanks in advance.
0
0
107
Aug ’25
Enrollment Blocked: "Identity Cannot Be Confirmed" - Support Says Decision is Final
Hello, I'm hoping to find a solution for a persistent enrollment issue and would appreciate any advice from the community. For several months, I have been unable to enroll in the Apple Developer Program. The automated system rejected my application, stating my identity could not be verified. This first occurred in December 2023. I have contacted Apple Support and spoken with a Senior Advisor. I explained that I am willing to provide any documentation needed to verify my identity (passport, driver's license, etc.), but was told this was not possible. The advisor stated the decision from the automated system is final and the issue cannot be escalated or resolved. This has put my app, which is fully developed and ready for submission, on indefinite hold. Has anyone else encountered this specific "identity verification" block where support states the decision is final? Is there a known workaround, a different department to contact, or any other path to get this reviewed by a human? Thank you for any help you can provide.
0
0
267
Aug ’25
Urgent: Developer Account Access Needed Before September
Hello everyone, I urgently need help with my Apple Developer account. It has been over one month since I started the enrollment process, and I still cannot access my account. My app must be published before September, and this delay is causing serious impact on my work. Every time I try to proceed, I get this error: pgsql Copy Edit Unable to find a team with the given Team ID '7QVTL796RL' to which you belong. Please contact Apple Developer Program Support. https://developer.apple.com/support I have already contacted Apple Developer Program Support, but the issue is still unresolved. I am willing to provide any additional documents or payments immediately to get this fixed. This is time-sensitive and business-critical — if any Apple staff or experienced developers have advice, please let me know how I can escalate or resolve this quickly. Thank you in advance for any urgent help.
0
0
55
Aug ’25
Apple Enrollment / Please Help
Can someone please assist or advise on the next steps? I recently applied for enrollment via the Apple Developer website and was approved. After making payment, I received an email from Apple Developer Support advising me to re-enroll using the Apple Developer app due to a card processing issue. They mentioned our application would be "fast-tracked" if submitted through the app. However, since re-enrolling via the app, I haven’t received any updates from support. Whenever I request feedback, the only response I get is, "It’s still under review." It has now been almost two weeks, and our launch date is fast approaching. We’ve already submitted all the required information, but support has not been helpful despite multiple follow-ups.
0
0
63
Aug ’25
Enrollment Blocked for Near 2 Months – (Case #102640946883 and Case #102649610325)
We’ve been trying to complete enrollment in the Apple Developer Program as a UK-registered company for over a month now, but we’re still blocked without a solution. We’ve opened multiple support cases, including: Case #102640946883 – Identity verification fails in the Developer App. A valid Spanish government-issued ID is rejected because it doesn’t match the Apple ID region (UK), even though the company and bank are UK-based. We were told this was escalated on 16 July, but we’ve received no update since. Case #102649610325 – Payment attempts fail when enrolling via the web portal. We’ve tried 4 different cards, 2 banks (Wise & Lloyds), and even a card previously used to enroll successfully. Banks confirm Apple is not even submitting a payment attempt. We've followed all instructions (Private Safari window, re-submitted enrollment, etc.), but nothing works. No resolution or clarification has been provided, and the situation is seriously impacting our operations and client timeline. We are requesting: An update on the escalated identity verification issue (Case #102640946883) Clarification on whether our entity is being blocked internally from enrolling Escalation to someone who can provide a real resolution We would appreciate any help or visibility from Apple Developer Relations or anyone with similar experience. Thank you.
0
0
108
Aug ’25
I made the payment but they still haven't released the developer license
Good afternoon everyone. I made the purchase and payment (as shown in the screenshot) on August 6th. However, two business days have passed and they still haven't granted full access (including for publishing new apps). I've already sent two emails requesting support (IDs 102663263864 and 102665787348), but I haven't received a response yet. Nothing appears in my developer account. Has anyone experienced this? Do you have any tips?
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66
Aug ’25
Not able to register new APPID
Hi I have just create a new account on developer and I want to register a new APPID when I navigate to https://developer.apple.com/account/resources/identifiers/list I am not able to see the + button to register a new APPID.
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0
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0
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55
Activity
Jul ’25
"Metal developer tools for Windows" may sometimes freeze when running multiple instances simultaneously.
We executed the iOS package using UE5.5 on Windows. UE automatically launched the "Metal Developer Tools for Windows". I tried two versions, 5.3 and 4.4. I found that the metal.exe sometimes had no response or output was empty. The problem of no response could be alleviated by adding timeout retries, but the problem of empty output seemed to have no effect with retries. The actual command line called was: metal.exe -v --target=air64-apple-darwin18.7.0. UE relies on this output to determine the version number, and if it cannot get it, it will crash directly. During our replication test, we used a Python script to run multiple concurrent executions of the command "metal.exe -v --target=air64-apple-darwin18.7.0". On different Windows machines, it would get stuck at a certain concurrency level. Some machines even got stuck when running two tasks concurrently. We would like to ask for solutions or available versions.
Replies
1
Boosts
0
Views
148
Activity
Aug ’25
Stuck in Apple Developer Agreement
Hi All im stuck in trying to go through an apple developer agreement , everytime i try to do so it gives me , you have already agreed to the apple developer agreement , continue to account keeps bringing up the same preview
Replies
1
Boosts
0
Views
78
Activity
Aug ’25
Developer Program Membership Purchased – No Access to Benefits
Hi everyone, I recently purchased the Apple Developer Program membership. The payment was successful, and Apple Support confirmed that I already have a membership (Case ID: 102656430038). However, my account still doesn’t show any developer privileges, and I’m unable to access the program features. When I try to re-purchase, I get a message saying I already have a membership. Later, I received a message from Developer Support stating that my enrollment couldn’t be completed, with no clear explanation. Has anyone else faced this issue? What could be the reason, and how can I resolve it? If I can’t use the program, I’d like to know how to get a refund or what steps to take for a successful enrollment next time. Thanks, Satvir Singh
Replies
0
Boosts
0
Views
93
Activity
Aug ’25
StoreKit2 Transaction.updates 线上返回大量已 finish 的历史订单(甚至是 2024 年的)
我们在生产环境中通过日志监控,发现部分线上用户出现了如下异常行为: Transaction.updates 突然一次性返回大量历史订单(我们看到几十甚至上百条)。 这些订单的 purchaseDate 显示为很早之前(最早甚至是 2024 年),并且我们系统中已经确认这些订单早就处理过并调用过 transaction.finish()。 这些历史订单并未重新发生购买或恢复。 同一时间调用 Transaction.unfinished 并未返回这些订单,说明它们在系统状态中也不是未完成交易。 这不是个例,在多个用户设备上都捕获到了类似情况。
Replies
1
Boosts
0
Views
240
Activity
Aug ’25
WeatherKit - conditionCode rules
Hello, We’re using the Apple WeatherKit API in our application and would like to better understand how the conditionCode field is determined in the hourly data. In particular, we have encountered cases where both rain and strong winds occurred within the same hour, but the conditionCode returned was related to wind (e.g. windy), even though rain was present and more relevant to our use case. Could you please clarify: What is the logic or prioritization used by WeatherKit when selecting the conditionCode for an hourly period that includes multiple weather events? Is rain ever prioritized over wind in this field? If so, under what conditions? Since precipitation has more impact for our analyses and decision-making than wind, understanding how this field is computed is important for us. Thank you in advance for your help. Best regards,
Replies
0
Boosts
0
Views
212
Activity
Aug ’25
Is my payment being processed?
Hi, I paid by credit card to enroll in the Apple Developer Program. I received the invoice by email, and it's been more than two business days and the dashboard still appears as shown in the screenshot below. It says the following (in Portuguese): "Purchase the subscription. To continue your subscription, complete your purchase now."
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0
Boosts
0
Views
59
Activity
Aug ’25
Hi everyone, I submitted the required documents to upgrade my Apple Developer account from Individual to Company via the D-U-N-S and identity verification forms. It's been a long time, but I haven’t received any response or update from Apple yet. T
Hi everyone, I submitted the required documents to upgrade my Apple Developer account from Individual to Company via the D-U-N-S and identity verification forms. It's been a long time, but I haven’t received any response or update from Apple yet. The status is still “waiting for review.” We are ready to test and upload our apps, but we’re blocked until the account is converted. Has anyone else experienced this delay recently? If you’ve been through this and have any advice, I’d really appreciate your help or insights. Thanks in advance.
Replies
0
Boosts
0
Views
107
Activity
Aug ’25
Subscription and Cancellation Dates
We are implementing a report of all cancelled subscribers to our mobile App called SweetLifeSaver. We would like to identify the subscription date and the cancellation date for all such users. How do we get this information?
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0
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0
Views
42
Activity
Aug ’25
APP ID Configuration
I am trying to add some more capabilities to my app in the apple developer website. I checked the Notification option and hit save but whenever i refresh the option is left unchecked. I checked console logs and whenever i try saving I get an error.
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0
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0
Views
84
Activity
Aug ’25
question about weatherkit
Why can't Weatherkit return the corresponding language's ConditionCode based on Langular
Replies
1
Boosts
0
Views
220
Activity
Aug ’25
Enrollment Blocked: "Identity Cannot Be Confirmed" - Support Says Decision is Final
Hello, I'm hoping to find a solution for a persistent enrollment issue and would appreciate any advice from the community. For several months, I have been unable to enroll in the Apple Developer Program. The automated system rejected my application, stating my identity could not be verified. This first occurred in December 2023. I have contacted Apple Support and spoken with a Senior Advisor. I explained that I am willing to provide any documentation needed to verify my identity (passport, driver's license, etc.), but was told this was not possible. The advisor stated the decision from the automated system is final and the issue cannot be escalated or resolved. This has put my app, which is fully developed and ready for submission, on indefinite hold. Has anyone else encountered this specific "identity verification" block where support states the decision is final? Is there a known workaround, a different department to contact, or any other path to get this reviewed by a human? Thank you for any help you can provide.
Replies
0
Boosts
0
Views
267
Activity
Aug ’25
Bug in Apple Developer Program License Agreement
Is it only me (or a localisation issue in french) or is there a bug in the submission form (buttons titles): But acceptance (dark blue button) works as intended.
Replies
1
Boosts
0
Views
176
Activity
Aug ’25
Urgent: Developer Account Access Needed Before September
Hello everyone, I urgently need help with my Apple Developer account. It has been over one month since I started the enrollment process, and I still cannot access my account. My app must be published before September, and this delay is causing serious impact on my work. Every time I try to proceed, I get this error: pgsql Copy Edit Unable to find a team with the given Team ID '7QVTL796RL' to which you belong. Please contact Apple Developer Program Support. https://developer.apple.com/support I have already contacted Apple Developer Program Support, but the issue is still unresolved. I am willing to provide any additional documents or payments immediately to get this fixed. This is time-sensitive and business-critical — if any Apple staff or experienced developers have advice, please let me know how I can escalate or resolve this quickly. Thank you in advance for any urgent help.
Replies
0
Boosts
0
Views
55
Activity
Aug ’25
Apple Enrollment / Please Help
Can someone please assist or advise on the next steps? I recently applied for enrollment via the Apple Developer website and was approved. After making payment, I received an email from Apple Developer Support advising me to re-enroll using the Apple Developer app due to a card processing issue. They mentioned our application would be "fast-tracked" if submitted through the app. However, since re-enrolling via the app, I haven’t received any updates from support. Whenever I request feedback, the only response I get is, "It’s still under review." It has now been almost two weeks, and our launch date is fast approaching. We’ve already submitted all the required information, but support has not been helpful despite multiple follow-ups.
Replies
0
Boosts
0
Views
63
Activity
Aug ’25
Enrollment Blocked for Near 2 Months – (Case #102640946883 and Case #102649610325)
We’ve been trying to complete enrollment in the Apple Developer Program as a UK-registered company for over a month now, but we’re still blocked without a solution. We’ve opened multiple support cases, including: Case #102640946883 – Identity verification fails in the Developer App. A valid Spanish government-issued ID is rejected because it doesn’t match the Apple ID region (UK), even though the company and bank are UK-based. We were told this was escalated on 16 July, but we’ve received no update since. Case #102649610325 – Payment attempts fail when enrolling via the web portal. We’ve tried 4 different cards, 2 banks (Wise & Lloyds), and even a card previously used to enroll successfully. Banks confirm Apple is not even submitting a payment attempt. We've followed all instructions (Private Safari window, re-submitted enrollment, etc.), but nothing works. No resolution or clarification has been provided, and the situation is seriously impacting our operations and client timeline. We are requesting: An update on the escalated identity verification issue (Case #102640946883) Clarification on whether our entity is being blocked internally from enrolling Escalation to someone who can provide a real resolution We would appreciate any help or visibility from Apple Developer Relations or anyone with similar experience. Thank you.
Replies
0
Boosts
0
Views
108
Activity
Aug ’25
I made the payment but they still haven't released the developer license
Good afternoon everyone. I made the purchase and payment (as shown in the screenshot) on August 6th. However, two business days have passed and they still haven't granted full access (including for publishing new apps). I've already sent two emails requesting support (IDs 102663263864 and 102665787348), but I haven't received a response yet. Nothing appears in my developer account. Has anyone experienced this? Do you have any tips?
Replies
1
Boosts
0
Views
66
Activity
Aug ’25