Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Apple Developer Program Enrollment FAILURE
I’ve been trying to pay for Apple Developer Program enrollment since decemeber 2024 so now in June 2025 - 6 months of no solutions We have tried all everything, emailed every possible support on developer website, tried mutliple cards and accounts, withdraw enrolment, re-enroll nothing. We even spoke to local Apple Head Office to try and get help to no avail. Customer senior management support even could not help or escalate nothing – But I don’t know what’s really going on or what to do next PLEASE HELP US We are from South Africa
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105
Jun ’25
Compliance control
Hello, it's been about a month since I haven't had access to the application part of my App Store Connect account. When I try to access it, I'm asked to provide my documents, which is what I naturally did, but each time there are errors that come out and when I contacted Apple about these errors, they asked me to clear the cache of my connection browser and try again, which is what I naturally did, but the same error persists. Then they asked me to send them the "har" file from my Safari browser, which is what I did, then a few days later they made me understand that the problem is resolved. I went to check and I saw that the problem is still not resolved. I finished the cache and the problem is still not resolved, so I tried with other browsers, it's the same problem. I tried with other devices too, it's the same problem, so I contacted them again to tell them that the problem is still not resolved and from him since then no answers. If someone can help me please
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130
Jun ’25
Unable to verify my identity for Apple Developer account enrollment
Initially, I had some issues enrolling in the individual Apple developer program. Then, I contacted support via email, and they finally requested that I verify my identity. I submitted my national ID for verification and then received an email stating that my identity was verified. After that, I tried to enroll in the Apple developer program, but the issue persisted even after they instructed me to proceed. Subsequently, I received an email stating that my identity was not verified. Here is the exact wording from the email: "We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs." After that, I tried to reach support several times, but there has been no response from them.
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694
May ’25
Confirmation on the Use of MDM Vendor CSR Certificates in On-Premises MDM Solutions
We are developing an MDM solution. In addition to the cloud-based version, we are also developing an on-premises version of the MDM solution for organizations such as government agencies and other entities for whom using public cloud services is difficult. In such cases, regarding the "MDM vendor CSR certificate" to be included in the on-premises package: Would it be acceptable to use a certificate owned by our company (the MDM vendor)? Or would it be necessary for the client organization to prepare a new certificate themselves?
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70
Jun ’25
Enrollment Stuck Since April 28 — No Updates Despite Full Document Submission (Estonian Company)
We applied for the Apple Developer Program on April 28, and our enrollment has been stuck in review since then — over three weeks now. We have already submitted all required documents, including: Turkish National ID and Passport Estonian e-Residency Card Company registration documents from the Estonian e-Business Register D-U-N-S number VAT and Registry information Detailed explanations as a sole founder and legal representative Enrollment Case number is 102586593909 We even had a follow-up phone call with Apple Developer Support (Case ID: 102589592062) and were told the submitted documents should be sufficient. I also followed all upload instructions and confirmed that the files were delivered successfully. Despite all this, we haven’t received any updates, timelines, or specific feedback on what’s missing — if anything at all. ✅ Meanwhile, we’ve completed similar business verification processes with Google, Meta, and Stripe within 48 hours. We’re trying to launch our app under an officially registered business (Mobisense OÜ), and this delay is affecting our go-to-market timeline and business operations. 🔹 Has anyone else experienced this kind of delay recently? 🔹 Is there a reliable way to escalate or request an actual review update? Apple, please review this case and help move the process forward. Thank you.
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105
May ’25
NSInternalInconsistencyException. Could not load NIB in bundle: NSBundle xxxx (loaded)
NSInternalInconsistencyException. Could not load NIB in bundle: NSBundle xxxx (loaded) with name 'xxxx', Occasionally found problems, but not necessarily, This problem occurs in many NIBs。 Xcode 16, There are many systems that have problems, some of which can be seen in the figure below CoreFoundation ___exceptionPreprocess + 164 5 UIKitCore -[UITableView dequeueReusableCellWithIdentifier:] + 156 6 XinChaoBrain tableView (xxxx.swift:442) 7 XinChaoBrain tableView (<compiler-generated>:0) 8 UIKitCore -[UITableView _createPreparedCellForGlobalRow:withIndexPath:willDisplay:] + 1348 11 UIKitCore -[UITableView layoutSubviews] + 148 12 XinChaoBrain XinChaoBrain.***.layoutSubviews() -> () (<compiler-generated>:0) 13 XinChaoBrain layoutSubviews (<compiler-generated>:0) 14 UIKitCore -[UIView(CALayerDelegate) layoutSublayersOfLayer:] + 1528 26 UIKitCore _UIApplicationMain + 340 27 XinChaoBrain main (main.m:15) 28 dyld 0x00000001bd8b2000 + 250196 another 0 CoreFoundation ___exceptionPreprocess + 164 1 libobjc.A.dylib _objc_exception_throw + 60 2 CoreFoundation -[NSException initWithCoder:] 3 UIKitCore -[UINib instantiateWithOwner:options:] + 344 4 UIKitCore -[UIViewController loadView] + 396 5 UIKitCore -[UIViewController loadViewIfRequired] + 156 6 UIKitCore -[UINavigationController _updateScrollViewFromViewController:toViewController:] + 124 7 UIKitCore -[UINavigationController _startTransition:fromViewController:toViewController:] + 192 8 UIKitCore -[UINavigationController _startDeferredTransitionIfNeeded:] + 608 9 UIKitCore -[UINavigationController __viewWillLayoutSubviews] + 96 10 UIKitCore -[UILayoutContainerView layoutSubviews] + 172 11 UIKitCore -[UIView(CALayerDelegate) layoutSublayersOfLayer:] + 1528 12 QuartzCore CA::Layer::layout_if_needed(CA::Transaction*) + 504 13 QuartzCore CA::Layer::layout_and_display_if_needed(CA::Transaction*) + 148 14 QuartzCore CA::Context::commit_transaction(CA::Transaction*, double, double*) + 464 15 QuartzCore CA::Transaction::commit() + 648 16 UIKitCore __UIApplicationFlushCATransaction + 84 17 UIKitCore __UIUpdateSequenceRun + 84 18 UIKitCore _schedulerStepScheduledMainSection + 172 19 UIKitCore _runloopSourceCallback + 92
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Oct ’24
IOS 18 is blocking GPS connectivity for Waze/Google Maps…
On IOS 18, starting October this year, the location is not syncing in real time.You might drive for several kilometers and the location displayed on Waze will remain on the same position.This might put in position to miss the exit on the highway and have to drive another 40/50 km, lose time and energy, to get back in the original track. Reinstall the application twice is not correcting the behavior, as well as changing the device, the same issue is present on iPhone 16. Waze support team shared the following: ”Hey there! We'd like to apologize for any hassle that this has caused you. This article: https://*******.com/3fu88jwj might help solve your issue. If you still need help, please open a support ticket by copying and pasting this link: https://*******.com/mrx77ukz in a web browser, and someone from the team will get back to you soon." Based on the above facts, this is clearly an IOS 18 issue, that needs to be prioritized.
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639
Dec ’24
ModifyPromo 409: State Error
When calling modifypromo, I keep getting this error: error: HTTP status code 409, body { "errors" : [ { "id" : "7aeb5c20-576d-4500-ad65-525d298d2093", "status" : "409", "code" : "STATE_ERROR", "title" : "The request cannot be fulfilled because of the state of another resource.", "detail" : "Cannot invoke "com.apple.its.pricing.api.model.Country.countryCodeISO2A()" because the return value of "com.apple.its.pricing.api.model.offers.AdHocOfferProduct.country()" is null" } ] } My request is: Where id is the encrypted values needed { "data": { "attributes": {}, "relationships": { "prices": { "data": [ { "id": "id", "type": "subscriptionPromotionalOfferPrices" } ] } }, "type": "subscriptionPromotionalOffers", "id": "id" }, "included": [ { "attributes": {}, "id": "subscriptionPromotionalOfferPrices", "relationships": { "subscriptionPricePoint": { "data": { "id": "id", "type": "subscriptionPricePoints" } }, "territory": { "data": { "id": "USA", "type": "territories" } } } } ] }
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73
Apr ’25
MDM Nginx Proxy
I'm trying to make my own MDM server and I'm having trouble allowing nginx to proxy the connection. The web app I'm making can accept http requests so I require nginx. I'm using a certificate from letsencrypt. Every time I try to enroll a phone it instantly rejects at nginx. I have tried multiple cipher options in nginx. I found the following link and my cert supports all except the DHE ones but they say you only need 1. (https://developer.apple.com/forums/thread/128482?answerId=404052022#404052022) What else can I do? 2025/05/21 14:39:44 [info] 105709#105709: *2887 peer closed connection in SSL handshake while SSL handshaking, client: 27.32.155.108, server: 0.0.0.0:9234 2025/05/21 14:41:42 [info] 106014#106014: *2891 peer closed connection in SSL handshake while SSL handshaking, client: 27.32.155.108, server: 0.0.0.0:9234 2025/05/21 14:42:32 [info] 106134#106134: *89 peer closed connection in SSL handshake while SSL handshaking, client: 27.32.155.108, server: 0.0.0.0:9234 2025/05/21 15:09:13 [info] 106132#106132: *124 client timed out (110: Connection timed out) while waiting for request, client: 172.40.1.61, server: 0.0.0.0:9234 BlockQuote below from ssllabs.com upstream backendmdmios { server 172.40.1.61:6744; } server { listen 9234 ssl; http2 on; server_name mdm.domainplaceholder.com; error_log /etc/nginx/logs/ios.com.error.log debug; # error; ssl_certificate /etc/letsencrypt/live/mdm.domainplaceholder.com/fullchain.pem; ssl_certificate_key /etc/letsencrypt/live/mdm.domainplaceholder.com/privkey.pem; ssl_protocols TLSv1.2 TLSv1.3; #ssl_ciphers ECDHE-RSA-AES128-GCM-SHA256:ECDHE-RSA-AES256-GCM-SHA384; ssl_ciphers ECDHE-RSA-AES128-GCM-SHA256:ECDHE-RSA-AES128-CBC-SHA256:ECDHE-RSA-AES128-CBC-SHA:ECDHE-RSA-AES256-GCM-SHA384; #ssl_ciphers TLS_AES_128_GCM_SHA256:TLS_AES_256_GCM_SHA384:TLS_CHACHA20_POLY1305_SHA256:ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES256-GCM-SHA384:ECDHE-ECDSA-CHACHA20-POLY1305; #ssl_protocols TLSv1 TLSv1.1 TLSv1.2; #ssl_ciphers EECDH+AESGCM:EDH+AESGCM:AES256+EECDH:AES256+EDH:ECDHE-RSA-AES256-GCM-SHA384:ECDHE-RSA-AES128-GCM-SHA256:DHE-RSA-AES256-GCM-SHA384:DHE-RSA-AES128-GCM-SHA256:ECDHE-RSA-AES256-SHA384:ECDHE-RSA-AES128-SHA256:ECDHE-RSA-AES256-SHA:ECDHE-RSA-AES128-SHA:DHE-RSA-AES256-SHA256:DHE-RSA-AES128-SHA256:DHE-RSA-AES256-SHA:DHE-RSA-AES128-SHA:AES256-GCM-SHA384:AES128-GCM-SHA256:AES256-SHA256:AES128-SHA256:AES256-SHA:AES128-SHA:HIGH:!aNULL:!eNULL:!EXPORT:!DES:!MD5:!PSK:!RC4:!3DES:!CAMELLIA; ssl_prefer_server_ciphers on; ssl_dhparam /etc/nginx/dhparams.pem; location / { proxy_set_header Host $host; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_pass http://backendmdmios$request_uri; } }
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40
May ’25
Unable to Complete Payment for Apple Developer Program
I have been trying to complete my enrollment in the Apple Developer Program, but I keep encountering issues with the payment process. I’ve attempted the payment multiple times using the Apple Developer app and have tried several bank cards. These cards are valid and have been successfully used for other online and international purchases, but the payment for the program is not being processed, and no amount is deducted. I received a response from Developer Support suggesting I reenroll using the app, but despite following this advice, I am still unable to complete the process. As a startup online institute, this delay is affecting our teachers and students, and we urgently need this resolved. Has anyone else faced this issue, and are there any specific steps or alternative solutions that worked for you? Any guidance from the community or Apple representatives would be greatly appreciated. If needed, I am available for further discussion Thank you for your support! [Personal Information Edited by Moderator]
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338
Dec ’24
Do I need to pay on app + website?
Hi, I wanted to create an apple developer account. Just starting out iOS development. When I downloaded the Apple Developer app, it prompted me to pay, close to $50/year converted to my home currency. Now when I login to https://developer.apple.com/ ,I see the prompt that I need to pay $99/year again? Is this a glitch? Not receiving any response from support, and its been almost 36 hours since my purchase. I know it can take a while to get sorted, but just asking if anyone else faced this issue. Thanks in advance
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463
Oct ’24
Apple Developer Program Purchase
Hi there, I subscribed and paid for the Apple Developer Program through the Developer app on my Mac two days ago, but the program is still not active. In the Developer app, I now see a message saying that I can’t enroll through the app with this account, even though I did it before. On the web version, it says I need to purchase the membership—how is that possible? I can see my subscription in my account subscriptions. Support hasn’t provided any answers yet.
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373
Nov ’24
We cant activate an Apple Developer Account
Hello, We are struggling with a case creating the accounts for a company from Serbia and Croatia. The specific issue we are facing with these two accounts is that the enrollment is accepted without any problems. However, it is worth noting that during the registration of the Serbian account, Apple requested personal documentation from the account holder. Once the documentation was provided, the enrollment was successfully completed. However, when it comes to making the subscription payment, the transaction does not process correctly. We have tried making the payment from different devices and using various payment methods, but in all cases, we have been unable to activate the account. We always consider Apple's 48-hour processing time for payments, but after that period, we receive no information—neither account activation nor payment rejection. When we contacted Apple Support to explain our case, the only solution they provided was to cancel the Apple Developer enrollment and start the entire process again. However, even after doing this, the client is still unable to activate their account. Hope that someone that faced the same issue can help with this as Apple support won't give us more information about which can be the problem. Thank you,
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153
Mar ’25