Hello, I logged in to my Developer Account and I can't access my Program Resources - img 1 Even if I try to re-enroll, it doesnt allow me as I'm already enrolled - img 2 I have just emailed support and phone support is only available on weeks days. I need to access my certificates asap to fix a push notification issue. Any suggestions?

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I paid for an Apple Developer membership, but can only sign 3 apps and restricted to 7 day certificates. I don't even seem to have a way to verify if I am in fact enrolled in the developer program despite being charged for it

Hi Apple Developer Community, Since March 2nd, we’ve been trying to register a corporate account for our U.S. company. However, we stopped receiving any updates after March 18th. The last message we received was: "We have received your documents and we'll contact you when an update is available." We’ve followed up several times since then, explaining that we have an app launch and a marketing campaign scheduled for early April, but we still haven’t heard back. Here are our ticket numbers: 102547989016 and 102558098664. Has anyone else experienced something similar, or does anyone know how we can get some help? We’ve provided all the requested information and are really worried about the delay. Thanks in advance!

A couple days ago I enrolled in the Apple Developer Program as an individual, filled out my address and payment information, paid the fee, my bank account got charged, and I received an email with a receipt and order number. The email with the receipt says the following: To access your membership resources and benefits, visit Account on the Apple developer website. Simply sign in with the Apple ID you used to enroll. Please note that no package will be shipped to you, and you can begin using your membership resources right away." If I click on my order number it says: "Enrollment Complete", "Electronically Delivered(Completed)", and "Thanks for being a part of the Apple Developer Program.". However, when I sign in to my account on developer.apple.com, and then click on account, it says "Pending", "Purchase your membership." and, "To continue your enrollment, complete your purchase now.", If I already paid and my order says, "Enrollment Complete", why do I still not have access to sign any builds. I would think this would be instant approval being that I live in the US, and have already been charged, but I guess not. Has anyone else had this happen to them? If so what was the resolution?

Hello, I recently enrolled in the Apple Developer Program and paid the $99 fee. Before I could even submit my app or access any services, my Apple ID was locked without warning or explanation. I received no specific communication, and I am now unable to log in, request support, or access the developer tools I paid for. Apple has effectively taken payment without providing the service. I am a legitimate developer and would appreciate a review of my case, a refund, or a clear explanation of what went wrong.

Yesterday I went to log into my Apple account for business, which is connected to my developer profile and my live production apps on the App Store right now. It said I had the wrong password - which was weird, because I definitely didn't. I went to Forget Password, and it said my account was locked and I had to request access to it. I did, and I just got an email from Apple that my request was "denied." I have no idea what's going on. I didn't do anything unusual recently, and my apps haven't even been updated in about a week. I desperately need to get access to my apps again. Does anyone know what I should do here? I'm really quite panicked as again my whole business is on that account.

I had submitted an app for mac for Notarization. After i had submitted the app it stated, "Team is not yet configured for Notarization". After few days i noticed that i am unable to access the features of my membership. Although i had an active membership. I have been trying to contact support from Feb 11 but no reply. Kindly help !

When calling modifypromo, I keep getting this error: error: HTTP status code 409, body { "errors" : [ { "id" : "7aeb5c20-576d-4500-ad65-525d298d2093", "status" : "409", "code" : "STATE_ERROR", "title" : "The request cannot be fulfilled because of the state of another resource.", "detail" : "Cannot invoke "com.apple.its.pricing.api.model.Country.countryCodeISO2A()" because the return value of "com.apple.its.pricing.api.model.offers.AdHocOfferProduct.country()" is null" } ] } My request is: Where id is the encrypted values needed { "data": { "attributes": {}, "relationships": { "prices": { "data": [ { "id": "id", "type": "subscriptionPromotionalOfferPrices" } ] } }, "type": "subscriptionPromotionalOffers", "id": "id" }, "included": [ { "attributes": {}, "id": "subscriptionPromotionalOfferPrices", "relationships": { "subscriptionPricePoint": { "data": { "id": "id", "type": "subscriptionPricePoints" } }, "territory": { "data": { "id": "USA", "type": "territories" } } } } ] }

My newly registered Apple Developer account has been unexpectedly blocked before I was able to submit our app. This is our first iOS app and I believe this may be a misunderstanding. We’d like to resolve this as quickly as possible (case ID is 102568035119). Please let us know the steps we need to take.

I can't create a developer account. Setting to admin role does not work, follow the invite and then verify email, after that get shown a phone prompt, used every number I have that has SMS, or tried callbacks... { "service_errors" : [ { "code" : "-28248", "message" : "Verification codes can’t be sent to this phone number at this time. Please try again later.", "suppressDismissal" : false } ], "hasError" : true }

Hello i need help to update my developer account to enterprice account how change o how update the my account ?

Hey everyone, I’ve been trying to get my apple developer account approved for weeks now with so many back and forth messages exchanged. However, I’m still not sure where my application stands. I submitted my verification docs multiple times through a special link. It was under review but then no one acknowledged its current status. Later, I received a follow up asking me to enrol again because it was causing some issue. But when I tried doing that, it says there is some error And asked me to contact support to resolve this. how long will this take before I get to the stage where I can make a payment and have my account approved?

To the team, I am totally trapped with my organisation subscription and am unable to renew my Apple developer licence because the autorenew option did not work. A preloaded debit card with the monthly fees is already attached, but it isn't working. We, as a large organisation, are completely stuck on this matter which will lead to a huge business impact An Immediate assistance is appreciated, dear apple developer team

I'm currently transferring an iOS app to a new Apple Developer account and following the process outlined in Apple’s documentation: 🔗 TN3159 - Migrating Sign in with Apple users for an app transfer The process for generating transfer_identifiers and migrating existing users is clear, and I don’t expect issues with that part. However, I have a question about preserving the user session after the transfer. My setup: The app uses Sign in with Apple via a backend-based authentication flow. On login, the app retrieves the authorization_code and sends it to the backend. The backend exchanges the code for tokens from Apple, including a refresh_token. That refresh_token is then used on the backend to validate the user’s identity on subsequent requests. My concern: Once I initiate the app transfer, migrate users, and update the backend with new Apple credentials (client ID, team ID, etc.), I assume that the existing tokens issued under the old credentials will become invalid. So my question is: Is there a way to maintain the user’s authenticated session through this transition without requiring them to manually sign in again? I’d like to ensure a seamless experience for users, if possible.

Hi there, Last week i was finally able to get through and purchase my membership for the Apple Developer Program. The problem is, even though I already paid, it keeps saying: "Purchase your membership. To continue your enrollment, complete your purchase now, Your purchase may take up to 48 hours to process." I've tried to reach out to apple developer support numerous times, but no reply whatsoever... What do i do at this point?

I think from January 2025 I'm trying to become a developer for apple. The process was an adventure. First time I used the website to become a registered developer. All good until i wasn't able to make any inputs in a disabled required field that was required but empty. I said ok, I'll try to use their support to guide me. After couple of mails I've understood that those answers were like: "sorry for inconvenience but try again maybe you didn't do something as expected". I've restarted the process many times and did tried, nothing worked. So... go back to email with support (note, there is no quick reply, sometimes it takes near a week or so to respond: and the response is "try again, sorry to hear that, let us know if we can help you") After a month or so i got an email that told me to use the application to enroll. So I decided to use it. So I've canceled my active enroll and moved to the device. My iPad Pro didn't worked, so I moved to MacBook Pro and tried from there with the Developer App. Didn't work.... Go back to email support. After a while they told me that is an issue with my card and they can't get my money from it, (is the same that I'm using on their store to buy app and it works without any issue). After another months spent on emails (copule because of their response timing, maximum 2 reply each week) and after I said I'll do my best to find someone from their management to let them know the nightmare that I'm forced to live with the support team, they said let me call you. They called me and their tool for remote view desktop didn't worked so it was like, do this, do that, I did, I did, I tried...ok let's try one more time and don't touch anything after. I did what they said and they told me that I'll be contacted soon. 2-3 days I waited for the call and...nothing... I did sent reply email support to understand the status of enrollment. I got this: " Thanks for your message. I will be happy to provide a status update. Your orders have not been successful. I am trying once again today. Since it is Friday, it will take a little longer to process. I will check on it again on Monday, when we are back in the office. Kind regards, " And today is Tuesday and nothing... I did asked also if you can't take my money just let me know the error that you receive so I'll be able to contact card issuer and ask to verify if that is an issue with it. I did asked and they told me they don't see any issue. Now I'm stuck,,,, Do I need to contact Tim just to open a developer account? I think he's busy with more important stuff. @support

I have Apple Account in that my clients give me App store admin access. still i can't access the Certificates, Identifiers & Profiles its show me Access Unavailable This resource is only for developers enrolled in a developer program or members of an organization’s team in a developer program. But my client already enrol or they give me access of admin level. can you please tell how can i got access of that ?

Unable to add a user on my app store connect. I get "This field is invalid" error each time. I have tried with a variety of different emails, same error.

My name is Batsaikhan Uugantsetseg, and I recently paid $99 for Apple Developer Program enrollment. However, I have not yet been approved. After submitting my application, I uploaded my Mongolian citizen ID for verification. Later, I received an email from Apple Developer Support (Asia) informing me that the ID was not accepted because it is not written in English. They suggested that I submit my driver's license instead. Following that advice, I uploaded my driver license, and I received a confirmation from Apple Support that the document was received. However, I still haven’t received any further updates, and my enrollment is pending. This delay is becoming critical.