Hello Apple Developer Support Team, I recently purchased an Apple Developer Program membership, but my account remains in “Pending” status and has not advanced to Active. Below are my details: Program: Apple Developer Program (Individual) Could you please: Confirm that my payment was received successfully. Identify any missing information or steps required on my side. Advise on the expected timeline for activation. Thank you for your help in resolving this issue. I appreciate your prompt assistance. Best regards,

Hi everyone, I’m experiencing a frustrating delay with my Apple Developer Program enrollment and I’m hoping someone here can help or escalate the issue. I had previously completed the enrollment process and was approved, but after opening the Apple Developer app on my iPad, the entire progress reset for some reason. I was forced to start the process again from scratch, including submitting all required documents. Last time, my documents were verified and approved within 7 days. However, this time, it’s been over a month since I submitted my documents and there's been no progress. I contacted Apple Developer Support, but they responded saying it would take an “undetermined amount of time,” without providing any explanation, timeline, or guidance. That’s extremely concerning, especially since I’ve already gone through this once before. This delay is affecting my ability to move forward with game releases and business plans. I’m more than willing to provide any additional documentation if needed, but I’m currently stuck with no idea what’s going on. Can someone from the Apple team please: Check the status of my enrollment using Enrollment ID: 772673548 Let me know if there are any issues that require action from my side Or help escalate this for review? Any help or guidance would be greatly appreciated. Thank you, Shamsad M

Hello everyone We are going to enroll apple developer program as organization, we have duns. But in Duns information Legal Entity name is different from our work email due to our company has product called plastherm and LLC name is different. Is this ok, or will make some problems while enrolling? Legal Entity: METIN IRODA, MAS ULIYATI CHEKLANGAN JAMIYATI domain(website and work email): plastherm.uz

My developer account pending for more that 4 days. When I login to http://developer.apple.com, it show the following message: Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process. I have already paid the membership fee and got the E-invoice from apple. Could anyone help to solve this problem?

Hi to whom it may concern, My company has hired an outsource to help us in developing our mobile app. But the person haven't received any invitation email to create developer account for their email company domain. The outsource company has checked with their infra team, either the invitation email was blocked, but it wasn't. Is there any solution for this? as summary my current company is inviting an outsource that used their company email to create developer account. but the email hasn't reached their end.

I have not been able to update the TestFlight Test Information. I keep getting the error "Make sure the contact phone number only contains numbers and try again" even when only number are entered. I've tried on Safari, Chrome and from the Connect App and all give the same error. I would like to push my App for testing to some external beta testers but can't since Contact Information is required for this.

I have been waiting almost 2 months for my Apple developer account to be approved. I am unable to reach Apple even though I have submitted a ticket and made phone calls and requested to escalate. I have an event at the end of next week so I need the account approved so that I can upload the app. Can someone help? I am really desperate. Im based in Saudi Arabia And have provided all the requested documents from Apple.

I cannot renew my membership after it expired in January of 2025. I initially let it lapse, but I decided to renew it. There is nowhere to renew it. There is no renew button in the Developer App, and the web application tells me it expired, but doesn't provide an option to renew. It just tells me to go to the Developer App and click on the Renew button which isn't there.

All of a sudden my apps made with my client's Enterprise account won't launch when downloaded over-the-air on iOS 17+, but WILL launch when installed over a wire. The usual 'trust' mechanism found under Settings>General>VPS and Device Management seems not to be available for over-the-air downloads. But it is available for over-a-wire sideloads! This seems not to be an issue with iOS 15+ Does anyone here know what to do about this? Thanks, Craig Umanoff

Hello Apple Developer Support, I've been waiting for my app to become available on TestFlight for testing for around three weeks now. Despite deleting and re-uploading the build multiple times, I continue to face the same issue. I've attached a screenshot of the problem for your reference. Could you please help me understand how to resolve this? It's becoming quite frustrating. Looking forward to your guidance.

I have referred the provided link Establishing a connection to Apple Push Notification service (APNs). And wanted to highlight that although our APNs certificate is valid until 09 August 2025, we have been unable to send notifications since 22nd April 2025. The error we are encountering is: "java.io.IOException: keystore password was incorrect". After encountering the above APNs exception, we created a new APNs certificate, but unfortunately, we are still facing the same issue. We are receiving the following notification response, but the users are not receiving notifications on the iOS mobile application. Message(Id=1; Token=9C105A434496F9C8E6A47819DAA4C402CF0C231F8219F22AD4FFBD5D0300D832; Payload={"aps":{"alert":{"title":"Message from : ta785","body":"Sender Contact Number : 2341561726\nMessage : test"},"sound":"default"}}) We suspect this issue may be related to recent changes in the APNs certificate authority, specifically the transition to the USERTrust RSA Certification Authority. Given that we are still using a valid APNs certificate, we are unsure whether this transition has impacted our configuration or caused the issue. Could you please guide us or provide support to troubleshoot this error? Any assistance in resolving this issue will be greatly appreciated.

I'm using RevenueCat in a Flutter app to manage in-app subscriptions. On iOS, the subscription products load and display correctly when running in debug mode on a real device. However, when I upload the app to TestFlight, the products fail to load — I get an empty list or no products shown at all.

How to Complete the Apple Developer Program Enrollment I want to register an Apple Developer account. I've communicated many times with Apple technical Advisors via email but haven't received effective solutions. The most recent reply was: "经核实，我们已经将你的请求升级到相关运营团队，如果有进一步的消息，我们会尽快通知你。" Here's the English translation: "After verification, we have escalated your request to the relevant operations team. If there are any updates, we will notify you as soon as possible." Almost every time I get the same response, but there's been no progress. Could other developers in the forum give me some advice? How should I communicate to successfully complete the registration? Additional background information: I previously submitted my documents and passed the review, but encountered issues at the payment stage when using a credit card. I asked the advisor whether alternative payment methods were possible if I couldn't use a credit card—I just wanted to understand the options. However, my application was directly revoked and switched to applying via the mobile app, forcing me to restart the entire process. Now, I'm stuck because the mobile app keeps reporting errors. I hope to switch back to the web application instead. Currently, the web application portal remains unavailable. If any Apple technical advisors see this, please help address my issue. My case ID is 102573639542. Thank you.

Hi i have been trying to enroll in an apple developer program I have made the payment 99$ and it has been deducted from the credit card. I got a message saying you will recieve an email soon. Would like to know whats the process after that and why is enrollment in the apple developer programm a bit diffcuilt.

I'm signing up as an Apple Developer, but I've paid 4 times, and after about 10 hours each time, the order status changes to Cancelled, and there is no email explaining the reason for the cancellation, and the payment has not been refunded to me, and no staff has contacted me. I was confused

Hi everyone, I created a new Apple account for a university project and enrolled in the Apple Developer Program with this new account. I paid for the enrollment using my personal account's payment method. However, a few hours later, Apple closed the newly created account. When I contacted Apple Support, they informed me that they won't reopen the account and also don't refund the enrollment fee. So now I'm stuck with a paid and unsued Developer Program enrollment for an account I can no longer access. Is there any way to transfer the Developer Program enrollment to another Apple Account (either a new one or my personal account)? Has anyone faced a similar situation and found a solution? This is especially frustrating as the enrollment was for educational purposes, and I'm now out the enrollment fee with nothing to show for it. Any help would be greatly appreciated! Thank you, Oliver

Hi, We run an app house where we're creating a new app through our store for clients every few weeks. We've been using the Apple ID login through fastlane to create new apps in our CI, however we find having to log in to multiple machines every few weeks very frustrating, as it requires 2fa, and always seems to happen right when the system admins are on leave. We've tried to use the API key instead however creating apps doesn't appear to be supported, as we get a 403 error stating we can't use create. This was with the App manager role. Is it at all possible to crate an app using the api key, turn off the timeout on the ID Login or, automate this so we don't need to log in every few weeks?

Hi Apple Developer Support Team and Community, We are the developer of a VPN app with over 100,000 users. Recently, after submitting a macOS app for notarization, we suddenly lost all developer privileges. All our Developer Certificates were revoked without any notification. However, our app is still live on the App Store and available for download and purchase. The problem is: since all certificates were revoked, we are now completely unable to push any updates. In the Developer Portal, it shows: “Your Apple Account is already associated with the Account Holder of a membership.” But clearly, in App Store Connect, I am listed as the Account Holder. I have called Apple Developer Support multiple times. Every advisor I spoke with told me: “You are not the Account Holder.” Excuse me? If I am not the Account Holder, then who is?? I have also submitted nearly 1,000 support tickets via email — no reply at all. This is devastating to our business, and no one is giving me any clear explanation of: • What exactly happened? • What did we do wrong? • Why were all certificates revoked without any warning? • Why are we trapped in this limbo where the system thinks we have a membership but we have no permissions? Can someone — anyone — from Apple please seriously look into this case and tell me what is going on? We are stuck, losing users’ trust, and completely helpless right now. Please, this needs urgent escalation. Thank you.

Can't see Managed App Installation UI option in apple enterprise account. But can see same option in developer account. Kindly help

Hi, I want to track users screen time on websites. I want to track monitoring of specific website for that user will enter URL , we want to start monitoring and shield after threshold reached. but DeviceActivityEvent doesn't allow to enter specific URL domain for monitoring . How should I do monitoring then ?