6 weeks ago, we received an email from the Apple Developer Program requesting certain documents. After we uploaded the requested documents, we received a message stating, "Thank you for providing the documents we requested. We will review them and follow up with you within two business days."
However, we are still awaiting a response after 6 weeks.
What steps can we take to expedite communication with the Apple Developer Program?
Has anyone else experienced a similar issue?
Additionally, how long does it typically take for the Apple Developer Program to reply after requesting documents to be uploaded?
Thank you.
Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
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I cant enroll my details its shows Your enrollment could not be completed
ive been sending a lot of request to the enrollment program, putting my card info and receiving the emails thats says the case number and to wait 2 business days, but have no response at all.
try the same through the appstore developer and says :
enrollment through the apple developer app is not available for this apple id.
so ive try web and got the email just told and never got any response back.
ive used my personal apple id from my iphone and through the app let me all the way, when i hit pay it says:: APPLE ID ISSUE, the region from the apple id is not the same as the region in system configuration, ive checked both and they are the same.
send emails everyday through the contact options, been calling to apple support and no one can help me
Hello
Is it required to maintain a paid Apple Developer Program subscription for an application to stay connected and available in the App Store?
It's more than 2 business day. we running out of time. Tim ****, please speed up the process
I am trying to enrol into an Apple Developer Account so I contacted the support team by call, they did not prefer to explain why I cannot enrol the membership. They just sent me the email below.
As discussed, we can’t verify your identity with the Apple Developer app or provide further assistance with this Apple ID for Apple developer programs.
When I try to enroll in the developer program I get greeted with this message, "Your enrollment in the Apple Developer Program could not be completed at this time."
I've email Apple about it and got back this: "
This is Luis from Apple Developer Support. We’d like to start with apologizing for the delay. We are currently facing a high volume of emails from our customers and your patience is greatly appreciated.
We can’t verify your identity with the Apple Developer app or provide further assistance with this Apple ID for Apple developer programs.
You can still take advantage of great content using your Apple ID in Xcode to develop and test apps on your own device. Learn more about Xcode development.
When contacting us about this issue, please reference case number X.
"
I've called Apple Developer support and got back this exact same response, "I can't give any more information unfortunately". I then asked what can I do to publish an App? "I can't give any more information unfortunately". I asked if there's another team I can contact about this and got "No, we're the only team that deals with this."
Is there any way I can escalate this? This is ridiculous, my Apple ID is over 7 years old and I never had any issues with anything else.
How long does it take to change the entity type of the account from Individual to Organization?
I changed my account entity from individual to organization two weeks ago, but it still hasn't changed. How long does it take?
When I accessed the page "Certificates, IDs, & Profiles", it shows
"Unable to find a team with the given Team ID 'XXXXXXXXXX' to which you belong. Please contact Apple Developer Program Support. https://developer.apple.com/support".
I confirmed my developer account was paid in 6 months and should be valid. I accessed 2 weeks ago without any problem.
This is the screenshot.
Hey there, I'm from Bangladesh. I applied for the developer enrollment program weeks ago, and it's still showing as pending. I don't know why. It says, 'Your purchase may take up to 48 hours to process,' but it's been 2 weeks already. Any solutions?
Dear Team,
My Developer account enrollment status is showing Pending. How long I should wait , It has been more than 10 days now. I paid $99 and did not received email as well for further process. Can anybody suggest where should I ask for further process?
Dear Apple Support Team,
I hope this message finds you well. I am writing to request assistance with accepting the updated Apple Developer Program License Agreement.
As instructed, I have signed in to my account to review and accept the updated agreement. However, I am unable to locate the Action Button required to accept the terms. This issue is preventing me from updating my existing apps and submitting new ones, which is crucial for my ongoing projects and deadlines.
Additionally, I have been in the process of converting my account from a personal account to a developer account, but it still appears to be non-functional, leading to the license agreement issue.
Could you please guide me on how to locate the Action Button, or alternatively, provide a direct link or method to accept the agreement? Your prompt assistance in resolving this matter would be greatly appreciated.
Thank you for your understanding and support.
Best regards,
Emeka Odidika
mekasnoop4u @ gmail.com
08032449947
Greetings,
I've been trying to enroll as a developer for the past 14 days.
Every day I am creating a support ticket.
I've tried to pay at least 10 times. every time I either receive an error message in the enrollment process or I get the notification of it will be processed in the next 48 hours.
I do not get proper response from the support team, or any response in most of the time.
No one can tell me what is wrong.
I have validly connected to appstore and even purchased some apps.
What are my options??
did anyone encounter the same issue?
My account is personal account. After I clicked "Enroll today", it shows "Sorry, you can’t enroll at this time. Your Apple ID is already associated with the Account Holder of a membership."
I did not set family sharing. The account did not show other related accounts neither. Here are the screenshots.
It's been about two weeks since I provided all the relevant documents needed to migrate my Apple Developer membership from Individual to Organization. So far, the migration is still in progress, and I am getting the following message:
"We’re processing your membership migration from an individual to an organization. Please note that your membership benefits are temporarily disabled during this time."
I have a scheduled go-live date in two weeks and would like our release to span both Google and Apple. Do you have any suggestions on how to proceed if the migration isn't completed in time? Can I create a new account, release under "Individual" and transfer the app to the organization later when it is done? Will this affect the App Store reviews?
Hello everyone, if anyone has encountered a problem like this before, would be very grateful if they could help. One of our former teammate associated his personal phone number with apple developer account. When we want to log in to our developer account, otp goes to that cell phone, but we can neither reach him nor see the otp. As a result we can't do anything about the app. How should we proceed to regain control of the developer account? Thanks in advance
I'm creating a new DUNS for Apple although I need to understand if it's possible to change the following information in the future?
Legal Entity Name
Headquarters Address
o Town / City
o State / Province
o Postal Code
o Phone Number
Your Contact Information
o Given Name
o Family Name
o Work Phone Number
o Work Email
Credit card used to pay
Hello,
I applied for the 'Apple Developer Program' and completed the payment process. There are sufficient funds in the account I specified for the payment. After completing the transaction, it was stated that the purchase may take up to 48 hours to process. Although I completed this transaction on May 3rd, I have not yet received any results. Could you please assist me with this matter?
Additionally, I registered from Azerbaijan. Azerbaijan is not listed among the countries supported by Apple. Is this related to the issue?
Thank you.
My organization currently has an Enterprise account that we've been using for awhile. We now have an app that needs to be released to the public App Store, so need a regular Developer Account.
This account should be tied to our organization, not to a specific person (just like our enterprise account). Is there a way to add the developer account to our existing enterprise account? Or does it need to be a new account? And if it's a new account, how do we get it tied to the same organization and manager (we have a person authorized to manage this stuff, but he's already the account holder on our enterprise account).
Hello,
I would like to cancel Enrollment Membership for the Apple Developer program
Enrollment ID 3********9K i didnt pay the fee yet because i want to change it from solo to organization
However, I couldn't find how to do this on the developer's website.
And i coudn't send request from Support Center Page
Also, it always return error in console logs when I sent request support by email method
Please help me.
Thanks
[Edited by Moderator]