Prioritize user privacy and data security in your app. Discuss best practices for data handling, user consent, and security measures to protect user information.

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Passkey authentication problem in some areas in mainland China
Hi team, We are experiencing an issue where some users in China are unable to create passkeys due to authentication errors. This is the UI flows The method we use to prompt users is passkey creation. Technically, this is implemented using Apple’s AuthenticationServices framework. We create an instance of ASAuthorizationController and conform to ASAuthorizationControllerDelegate to handle the results of the authentication attempt. In failure cases, we receive ASAuthorizationError.failed (code 1004), along with some additional details describing the nature of the failure. However, we are currently unable to determine the exact root cause of this issue or how to resolve it. At this point, we can only make assumptions based on the limited error information provided. Our current hypothesis is that due to network restrictions, Apple may be unable to reach the .well-known endpoint where we host the associated domain file. Alternatively, even if the file is successfully loaded and cached to Apple’s CDN, the system in China may not be able to reach the CDN itself. We would greatly appreciate it if you could help us understand what might be causing this problem and guide us on how we can resolve it effectively. Thanks, Hung
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May ’25
XCode claims that tracking domains are not listed in the Privacy Manifest
Hi, Xcode Instruments shows multiple Points of Interest with the information that the framework is not listed in my Privacy Manifest. However, I have already included them in the Privacy Manifest under the privacy tracking domains. I have this problem with every tracking domain i listed in the Privacy Manifest's Privacy Tracking Domains. Did I make a mistake in my Privacy Manifest declaration?
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89
May ’25
apple login TypeError
hello. I am using the app with webview. When I log in to Apple, a typeerror appears. How can I solve this? TypeError: this.attr(...).serialize is not a function at u.get (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:691:77511) at t.getValueAndBind (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:145:1485) at e.Compute._on (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:311:3608) at e.Compute.<anonymous> (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:311:2378) at e.Compute._bindsetup (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:145:3277) at e.bindAndSetup [as bind] (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:131:200) at e.Compute.temporarilyBind (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:311:3888) at e.Compute.get (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:311:2827) at Object.u [as compute] (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:117:194) at u.___get (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:59:1930) TypeError: Cannot read properties of undefined (reading 'serialize') at u.inserted (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:691:116897) at HTMLElement.<anonymous> (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:187:673) at HTMLElement.dispatch (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:248:39204) at v.handle (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:248:37199) at Object.trigger (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:248:67752) at Object.trigger (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:224:258) at e.inserted (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:290:412) at t.each.e.fn.<computed> [as append] (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:224:2129) at O.fn.init.<anonymous> (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:248:46985) at W (https://appleid.cdn-apple.com/appleauth/static/jsj/N1506946403/profile/app.js:248:28565)
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905
Nov ’24
DeviceCheck.generateToken, Error: com.apple.devicecheck.error 0
Dear Apple Developer Support Team, We are experiencing a recurring issue with the DeviceCheck API where the following error is being returned: com.apple.devicecheck.error 0 Upon analyzing our logs, we have noticed that this error occurs significantly more often when users are connected to Wi-Fi networks, compared to mobile networks. This leads us to suspect that there might be a relationship between Wi-Fi configuration and the DeviceCheck service’s ability to generate or validate tokens. We would like to know: Is this error code (0) known to be caused by specific types of network behavior or misconfigurations on Wi-Fi networks (e.g., DNS filtering, firewall restrictions, proxy servers)? Are there any recommended best practices for ensuring reliable DeviceCheck API communication over Wi-Fi networks? Additionally, could you please clarify what general conditions could trigger this com.apple.devicecheck.error 0? The lack of specific documentation makes debugging this issue difficult from our side. Any guidance or internal documentation on this error code and its potential causes would be greatly appreciated. IDE: Xcode 16.3 Looking forward to your support. Best regards,
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May ’25
Deffie Hellman exchange for ECDH
I am trying to generate public and private keys for an ECDH handshake. Back end is using p256 for public key. I am getting a failed request with status 0 public func makeHandShake(completion: @escaping (Bool, String?) -> ()) { guard let config = self.config else { completion(false,APP_CONFIG_ERROR) return } var rData = HandshakeRequestTwo() let sessionValue = AppUtils().generateSessionID() rData.session = sessionValue //generating my ECDH Key Pair let sPrivateKey = P256.KeyAgreement.PrivateKey() let sPublicKey = sPrivateKey.publicKey let privateKeyBase64 = sPrivateKey.rawRepresentation.base64EncodedString() print("My Private Key (Base64): \(privateKeyBase64)") let publicKeyBase64 = sPublicKey.rawRepresentation.base64EncodedString() print("My Public Key (Base64): \(publicKeyBase64)") rData.value = sPublicKey.rawRepresentation.base64EncodedString() let encoder = JSONEncoder() do { let jsonData = try encoder.encode(rData) if let jsonString = String(data: jsonData, encoding: .utf8) { print("Request Payload: \(jsonString)") } } catch { print("Error encoding request model to JSON: \(error)") completion(false, "Error encoding request model") return } self.rsaReqResponseHandler(config: config, endpoint: config.services.handShake.endpoint, model: rData) { resToDecode, error in print("Response received before guard : \(resToDecode ?? "No response")") guard let responseString = resToDecode else { print("response string is nil") completion(false,error) return } print("response received: \(responseString)") let decoder = JSONDecoder() do { let request = try decoder.decode(DefaultResponseTwo.self, from: Data(responseString.utf8)) let msg = request.message let status = request.status == 1 ? true : false completion(status,msg) guard let serverPublicKeyBase64 = request.data?.value else { print("Server response is missing the value") completion(false, config.messages.serviceError) return } print("Server Public Key (Base64): \(serverPublicKeyBase64)") if serverPublicKeyBase64.isEmpty { print("Server public key is an empty string.") completion(false, config.messages.serviceError) return } guard let serverPublicKeyData = Data(base64Encoded: serverPublicKeyBase64) else { print("Failed to decode server public key from Base64. Data is invalid.") completion(false, config.messages.serviceError) return } print("Decoded server public key data: \(serverPublicKeyData)") guard let serverPublicKey = try? P256.KeyAgreement.PublicKey(rawRepresentation: serverPublicKeyData) else { print("Decoded server public key data is invalid for P-256 format.") completion(false, config.messages.serviceError) return } // Derive Shared Secret and AES Key let sSharedSecret = try sPrivateKey.sharedSecretFromKeyAgreement(with: serverPublicKey) // Derive AES Key from Shared Secret let symmetricKey = sSharedSecret.hkdfDerivedSymmetricKey( using: SHA256.self, salt: "AES".data(using: .utf8) ?? Data(), sharedInfo: Data(), outputByteCount: 32 ) // Storing AES Key in Config let symmetricKeyBase64 = symmetricKey.withUnsafeBytes { Data($0) }.base64EncodedString() print("Derived Key: \(symmetricKeyBase64)") self.config?.cryptoConfig.key = symmetricKeyBase64 AppUtils.Log(from: self, with: "Handshake Successful, AES Key Established") } catch { AppUtils.Log(from: self, with: "Handshake Failed :: \(error)") completion(false, self.config?.messages.serviceError) } } } this is request struct model public struct HandshakeRequestTwo: Codable { public var session: String? public var value: String? public enum CodingKeys: CodingKey { case session case value } public init(session: String? = nil, value: String? = nil) { self.session = session self.value = value } } This is backend's response {"message":"Success","status":1,"data":{"senderId":"POSTBANK","value":"MFkwEwYHKoZIzj0CAQYIKoZIzj0DAQcDQgAErLxbfQzX+xnYVT1LLP5VOKtkMRVPRCoqYHcCRTM64EMEOaRU16yzsN+2PZMJc0HpdKNegJQZMmswZtg6U9JGVw=="}} This is my response struct model public struct DefaultResponseTwo: Codable { public var message: String? public var status: Int? public var data: HandshakeData? public init(message: String? = nil, status: Int? = nil, data: HandshakeData? = nil) { self.message = message self.status = status self.data = data } } public struct HandshakeData: Codable { public var senderId: String? public var value: String? public init(senderId: String? = nil, value: String? = nil) { self.senderId = senderId self.value = value } }
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566
Dec ’24
Unexpectedly invalidated Biometrics in iOS 18.3.2 or later
There is a sudden surge of users in our apps with invalidated biometrics. Even though the issue is being handled correctly and the user has another way to login, some of the users forgot their passwords and they can not login. Is there any known issue with Biometrics in iOS 18.3.2 or later? There is a (possible) related discussion here: https://discussions.apple.com/thread/256011565
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67
Apr ’25
Cannot update ASCredentialIdentityStore while device locked
Our product includes a background sync process that synchronizes credentials between devices. We need to update ASCredentialIdentityStore when credentials are changed, we have noticed that the ASCredentialIdentityStore.shared.saveCredentialIdentities() fails to run when the device is locked. Is it possible to update ASCredentialIdentityStore when the device is locked?
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60
Apr ’25
Authentication using MSAL library in offline mode
Hi. We are trying to get the access token before calling any API. The app can go in bad network areas but the token acquisition keeps happening for the network call. The devices are managed devices which means it has some policies installed. We are using MSAL lib for the authentication and we are investigating from that angle too but the below error seems to be coming from apple authentication which needs our attention. ========================================== LaunchServices: store (null) or url (null) was nil: Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=68, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler} Attempt to map database failed: permission was denied. This attempt will not be retried. Failed to initialize client context with error Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=68, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler} Failed to get application extension record: Error Domain=NSOSStatusErrorDomain Code=-54 "(null)" ASAuthorizationController credential request failed with error: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1003 "(null)" ========================================== This happens mostly when we switches the network or keep the device in no or low network area. This comes sometimes when app goes in background too. Just trying to give as much as information I could. Any lead would be highly appreciated. Thank you
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74
Apr ’25
PSSO 2.0: is previous password expected to unlock keychain?
Wondering if others have encountered this issue with PSSO 2.0. We are observing that if, after registration, a user changes their IDP password, they may be prompted for their previous password in order to unlock the Keychain. We are trying to determine if this is expected behavior or if there is a way to avoid it. To reproduce this, the flow would be as follows: user registers with PSSO user logs out and logs back in with their IDP password user is authenticated (and not prompted for previous password) user logs out user changes their IDP password on another machine user logs in and is prompted to use their previous password to unlock the Keychain. Failure to provide the previous password nukes the Keychain, which is not an outcome we want. Any insight anyone has on this issue would be most welcome. Thanks
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436
Dec ’24
kSecAttrAccessGroup and kSecAttrAccessGroupToken
Hi, team. So, I'm working on reading certificates from the keychain that have been stored or saved by other apps into it. I understand that kSecAttrAccessGroupToken allows us to achieve that. It is a requirement to use com.apple.token group in the entitlements file. Having done that, I cannot store SecSertificates into the keychain, and into the security group. I can do it without the security group, but after adding in the dictionary the kSecAttrAccessGroup: kSecAttrAccessGroupToken, I can no longer add certificates. I get the famous -34018. No entitlement found. However, when I try to read certificates in the same access group, I do not get a -34018 error back. I instead get a -25300, which I understand means no keychain item was found in this access group. How can this be happening? Reading, the entitlement works, writing does not. Here are my queries: For adding: let addQuery = [ kSecClass: kSecClassCertificate, kSecValueRef: secCertificate as Any, kSecAttrLabel: certificateName, kSecAttrAccessGroup: kSecAttrAccessGroupToken ] as [CFString: Any] let status = SecItemAdd(addQuery as CFDictionary, nil) For reading: var item: CFTypeRef? let query = [ kSecClass: kSecClassCertificate, kSecMatchLimit: kSecMatchLimitAll, kSecReturnRef: kCFBooleanTrue as Any, kSecAttrAccessGroup: kSecAttrAccessGroupToken ] as [CFString: Any] let status = SecItemCopyMatching(query as CFDictionary, &amp;item)
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Oct ’24
Privacy & Security Resources
General: Forums topic: Privacy & Security Privacy Resources Security Resources Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
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209
Jul ’25
com.apple.developer.web-browser.public-key-credential still leads to com.apple.AuthenticationServices.AuthorizationError Code=1004
Hi, we were recently approved for the com.apple.developer.web-browser.public-key-credential entitlement and have added it to our app. It initially worked as expected for a couple of days, but then it stopped working. We're now seeing the same error as before adding the entitlement: Told not to present authorization sheet: Error Domain=com.apple.AuthenticationServicesCore.AuthorizationError Code=1 "(null)" ASAuthorizationController credential request failed with error: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1004 "(null)" Do you have any insights into what might be causing this issue? Thank you!
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153
May ’25
Received my first Digital Services Act spam
Like many/most developers, I gave Connect the info required to comply with the DSA. Perhaps unlike most, I always give unique email addresses so that I can easily track the source of abuse. Yesterday I finally had a phish come in to my DSA address claiming "Message blocked" and doing the standard click-to-login-for-details FOMO bait. So, yep, DSA just becomes yet another public database that malicious actors can use to target you. It would be really nice if Apple provided a way to supply our contact info only for legitimate business purposes. Mail Privacy Protection (or similar) for this would be a start.
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51
Apr ’25
Email Delivery Issue via Private Relay Service
Hello community, In our application, we've implemented Apple ID for user authentication. Unfortunately, we forgot to register the associated domains and communication email addresses. This oversight has led to complications in email delivery via the private relay service. We've taken steps to fix the issue by reconfiguring the domains and communication email addresses. Post-adjustment, new user registrations are functioning properly. However, for users who registered before this fix, the problem persists. We followed the instructions provided on https://developer.apple.com/documentation/sign_in_with_apple/sign_in_with_apple_js/communicating_using_the_private_email_relay_service, and we also have SPF configured, which has passed validation in our administration. Has anyone encountered a similar issue, and if so, how did you resolve it? Any insights or guidance would be greatly appreciated.
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898
Nov ’24
Help w/ Access Itunes
I’ve come to discover over the course of three weeks of trying to gain access to my original iTunes account that because of the old security protocols I cannot get access to my music. Apple has said there is no way to access that data without being able to send a reset to the old deleted email attached to that data. That said Cox deleted all of my emails when they migrated over to yahoo so I cannot send an email to reset password to gain access and Apple does not have a protocol in place even though it’s very clear. The current account is linked to the old account. Any of your developers out there have an idea on how I can get past this because the birthdate and the username are not matching up to what they should be. Appreciate your brain muscle guys. It’s a lifetime of music.
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216
Dec ’24
How to undisplay `Private Access` in `Contacts Access` when i use `CNContactPickerViewController`?
In iOS 18, i use CNContactPickerViewController to access to Contacts (i know it is one-time access). After first pick up one contact, the Setting > Apps > my app > Contacts shows Private Access without any option to close it. Is there any way to close it and undisplay it ? I tried to uninstall and reinstall my app, but it didn't work.
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239
Apr ’25