Prioritize user privacy and data security in your app. Discuss best practices for data handling, user consent, and security measures to protect user information.

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Privacy & Security Resources
General: Forums topic: Privacy & Security Privacy Resources Security Resources Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
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508
Jul ’25
Sign in with Apple First Name & Last Name Values
Hi, we are having Sign in with Apple issues. For a large % of new users on our app which select this option, the first name and last name values are not being passed to us. This is the case in both scenarios - where the user shares their email address or hides it, and happens on iPhone when the user selects the default iCloud account. We're unclear why this is occurring.
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114
Nov ’25
Apple login returns undefined
Issue with passport-apple: req.user Returning Undefined Data & Callback URL Issue I am facing an issue with passport-apple where, after successful authentication, the callback function does not receive the expected user data. Instead, req.user contains undefined values, and there seems to be an issue with the callback URL handling. Steps to Reproduce I have configured passport-apple with the following strategy: passport.use( new AppleStrategy( { clientID: process.env.APPLE_CLIENT_ID, teamID: process.env.APPLE_TEAM_ID, keyID: process.env.APPLE_KEY_ID, privateKeyLocation: path.join(__dirname, 'Auth.p8'), callbackURL: process.env.APPLE_CALLBACK_URL, scope: ['name', 'email'], passReqToCallback: true }, async (req, accessToken, refreshToken, idToken, profile, done) => { try { const decoded = jwt.decode(idToken); const user = { id: decoded?.sub || null, email: decoded?.email || null, name: profile?.name?.firstName || 'Unknown' }; const userApp = await authController.handleAppleAuth(user.email, accessToken, refreshToken); done(null, userApp); } catch (error) { return done(error); } } ) ); Observed Behavior Apple login succeeds, and an existing user is found in the database. However, req.user contains undefined values after authentication. The callback URL does not seem to function correctly, leading to potential misrouting or incomplete authentication flow. Expected Behavior req.user should contain the authenticated user's ID, email, and name. The callback URL should properly handle the authentication response. Actual Behavior req.user contains undefined values instead of valid user data, and the callback URL handling seems to be incorrect. Log Output: { id: '001412.13cccc5062074c35833683f6f0bcf5f6.1212', email: 'xyz@somemail.com', name: 'Unknown' } user checking redirectionn [Function: next] 📍 Processing Apple callback 📍 Authentication successful for user: { id: undefined, email: undefined } { id: undefined, email: undefined, firstName: undefined, lastName: undefined, subscriptionStatus: undefined }
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118
Mar ’25
Guidance on Building a Custom Referral Attribution System for iOS
Hello, I’m planning to develop a custom referral-based attribution system for my app. The goal is to log the number of installs that come from unique referral links and then track subsequent in‑app analytics (for example, when a user reaches level 5 in a game). I’d also like to capture the user’s country to further segment these analytics. I want to build this system myself—without relying on third‑party services (such as AppsFlyer or Branch) since I only need a few key data points and want to keep costs low. However, I’m aware of the privacy restrictions in iOS and want to ensure that my implementation complies with Apple’s guidelines. Specifically, I would appreciate guidance on the following: Permissible Signals: Is it acceptable to log signals like IP address (or a suitably anonymized version), device model, and timestamp to help correlate the referral click to a successful install and subsequent in‑app events? Are there any other recommended non‑PII signals that can be used to confirm a referral install without risking rejection during App Review? Best Practices: What are the best practices for handling and transmitting these signals (e.g., should IP addresses be truncated or hashed)? How can I ensure that my system remains compliant with Apple’s App Tracking Transparency and other privacy guidelines? I’d appreciate any insights or references to relevant documentation that might help me build this system without getting rejected by Apple. Thank you in advance for your assistance!
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221
Mar ’25
Sudden Increase of Hard Bounce with privaterelay emails
We have been sending emails through Sparkpost via Braze inc. to the Apple Private Relay users with "@privaterelay.appleid.com" starting from around June 20th or so. Upon August 9th 06:00 UTC, we have noticed a sudden increase of "Hard Bounce" for nearly 20,000 users using the Apple's private relay email address, rendering the email sending useless for these customers. We have been constantly been able to send them emails, including just before this timeframe (e.g. August 9th 03:00 UTC), so it was a very sudden purge of the user data that has been done without our consent. From a business perspective, this hurts a lot for the un-sendable users since we have no way of contacting them if not for the private address. We are desperate to know what has happened for these customers that has been "hard bounced". We are suspecting that it should be tied to the private email and the users primary email (or user data's) tie in the Apple server being gone, but not sure enough since there is no such documentation nor any way to acknowledge what has happened anywhere. We will provide any information possible for resolving. Thank you.
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321
Aug ’25
Developing Platform SSO extension
Hi, I am developing a Platform SSO in order to have integrated with our IdP, which I am also adapting to provide the right endpoints for Platform SSO. I have a few questions about the implementation: does the client-request-id need to be present on all requests? Is it unique per request, or requests that are bound together like those requesting a nonce and those who will use that nonce should use the same client-request-id? I am not sure how the loginManager.presentRegistrationViewController works. I'd like to get the user to authenticate to my IdP before device registration. So I am not sure if I should provide my own Webview or something similar or if this method should do something for me; My idea is to request user authentication once, save the state when performing device registration, so that I avoid asking for user authentication twice when performing user registration. Is this the right way to do it? How does platform SSO handles tokens? If one application of my IdP requests the authentication on a common OIDC/OAuth2 flow, should I perform some sort of token exchange? How about SAML? Platform SSO seems to be token-centric, but how does one handle SAML flows? Is it by using WebView as well?
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143
Nov ’25
DCDevice.current.generateToken Is it safe to cache tokens for less than 1s ?
We have a crash on DCDevice.current.isSupported We want to try to make a serial queue to generate tokens but the side effect would be the same token would be used on multiple server API requests that are made within a few ms of each other? Is this safe or will the Apple server immediately reject the same token being reused? Can you share how long tokens are safe to use for? Here is the code we want to try final actor DeviceTokenController: NSObject { static var shared: DeviceTokenController = .init() private var tokenGenerationTask: Task<Data?, Never>? var ephemeralDeviceToken: Data? { get async { // Re-using the token for short periods of time if let existingTask = tokenGenerationTask { return await existingTask.value } let task = Task<Data?, Never> { guard DCDevice.current.isSupported else { return nil } do { return try await DCDevice.current.generateToken() } catch { Log("Failed to generate ephemeral device token", error) return nil } } tokenGenerationTask = task let result = await task.value tokenGenerationTask = nil return result } } }
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621
Jul ’25
Zero Trust - macOS Tahoe 26.0 (
Hi all, I've on high alert after hearing about the security concerns with npm. Full disclosure, I'm new to computer and network architecture, however, as someone who is on high alert for aplications exfiltrating data or poisioning my on-device machine learning models — I've seen some things I can't fully explain and I'm hoping the community can help. I ran the code odutil show all and I was wondering why certain node names are hidden in my system and when I use the directory utility, I can't use my computer login and password to authenticate to see the users? Am I being locked out of seeing my own system? I'm trying to dig to see if a root kit was installed on my device. Does anyone know what the users and groups in the directory utility are? Who is "nobody" and who is "Unknown user"? I'll probably have a lot more questions about this suspicious files I've seen on my device. Does anyone else's device download machine learning model payloads from the internet without notifying the user (even through a firewall, no startup applications?). I've also tried deleting applications I no longer need anymore and my "system" makes them re-appear.... what?
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496
Sep ’25
App Attest development server (data-development.appattest.apple.com) returns 403 for CBOR attestation request
Hi, I’m currently implementing App Attest attestation validation on the development server. However, I’m receiving a 403 Forbidden response when I POST a CBOR-encoded payload to the following endpoint: curl -X POST -H "Content-Type: application/cbor" --data-binary @payload.cbor 'https://data-development.appattest.apple.com' Here’s how I’m generating the CBOR payload in Java: Map&lt;String, Object&gt; payload = new HashMap&lt;&gt;(); payload.put("attestation", attestationBytes); // byte[] from DCAppAttestService payload.put("clientDataHash", clientDataHash); // SHA-256 hash of the challenge (byte[]) payload.put("keyId", keyIdBytes); // Base64-decoded keyId (byte[]) payload.put("appId", TEAM_ID + "." + BUNDLE_ID); // e.g., "ABCDE12345.com.example.app" ObjectMapper cborMapper = new ObjectMapper(new CBORFactory()); byte[] cborBody = cborMapper.writeValueAsBytes(payload); I’m unsure whether the endpoint is rejecting the payload format or if the endpoint itself is incorrect for this stage. I’d appreciate clarification on the following: 1. Is https://data-development.appattest.apple.com the correct endpoint for key attestation in a development environment? 2. Should this endpoint accept CBOR-encoded payloads, or is it only for JSON-based assertion validation? 3. Is there a current official Apple documentation that lists: • the correct URLs for key attestation and assertion validation (production and development), • or any server-side example code (e.g., Java, Python) for handling attestation/validation on the backend? So far, I couldn’t find an official document that explicitly describes the expected HTTP endpoints for these operations. If there’s a newer guide or updated API reference, I’d appreciate a link. Thanks in advance for your help.
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205
May ’25
Sign in with Apple: Token status after app deletion in App Store Connect
Hello, I have a question regarding the lifecycle of user consent and tokens in "Sign in with Apple." Specifically, I would like to understand the behavior of the auth/revoke API in relation to App Store Connect status changes. Impact of App Status Changes If an app is "Removed from Sale" or "Deleted" from App Store Connect, does Apple automatically revoke all associated user tokens and consent? Or is it still the developer's responsibility to programmatically revoke each user's token via the REST API to ensure the app is removed from the user’s "Apps Using Apple ID" list? API Availability after Removal Once an app is no longer available on the App Store (or its record is deleted in App Store Connect), is the auth/revoke REST API still accessible? I want to ensure that a developer can still perform necessary privacy clean-up tasks (revoking consent) even if the app is not currently distributed. Specific User Impacts of Non-Revocation If we do not call the revocation API, besides the app remaining in the "Sign in with Apple" list, what are the specific consequences for the user? Thank you for your guidance.
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323
Jan ’26
Gathering required information for troubleshooting Private Email Relay with Sign in with Apple
Hi, Before I begin my investigation, I want to explain our code-level support process for issues related to Sign in with Apple—as the issue you’re reporting may be the result of any of the following: An error in your app or web service request. A configuration issue in your Developer Account. An internal issue in the operation system or Apple ID servers. To ensure the issue is not caused by an error within your Private Email Replay configuration, please review Configuring your environment for Sign in with Apple to learn more about registering your email sources and authenticated domains. To prevent sending sensitive message details in plain text, you should create a report in Feedback Assistant to share the details requested below. Additionally, if I determine the error is caused by an internal issue in the operating system or Apple ID servers, the appropriate engineering teams have access to the same information and can communicate with you directly for more information, if needed. Please follow the instructions below to submit your feedback. Gathering required information for troubleshooting Private Email Relay with Sign in with Apple For issues occurring with your email delivery, ensure your feedback contains the following information: the primary App ID and Services ID the user’s Apple ID and/or email address the email message headers the Private Email Relay Service or Hide My Email message delivery failure, and SMTP error codes Submitting your feedback Before you submit to Feedback Assistant, please confirm the requested information above is included in your feedback. Failure to provide the requested information will only delay my investigation into the reported issue within your Sign in with Apple client. After your submission to Feedback Assistant is complete, please respond in your existing Developer Forums post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your client, a configuration issue within your developer account, or an underlying system bug. Cheers, Paris X Pinkney |  WWDR | DTS Engineer
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1.3k
Sep ’25
No way => HTTP (400): {"error":"invalid_client"}
Hi everyone, I have followed all the Apple procedures, read the forums, and looked at various experiences of other users who had my problem, but I haven’t found a solution. On my site, I have added login with all the “big” providers, and Apple is the only one missing. I’ve tried everything, but when the user logs in and is authenticated, I get an error. In order, here’s what I receive: Received Apple code: cfbf091dd6... JWT generated correctly HTTP Error (400): {"error":"invalid_client"} I’ve read all sorts of things, including that you have to wait up to 48 hours for the Key to be enabled. Any ideas? I’ve read that this is a common problem, but I haven’t found a valid solution. Thanks in advance to anyone who can help me.
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93
Nov ’25
Group with an existing primary App ID Change
Is it possible to change the Primary App ID set in the Group with an existing primary App ID to another Primary App ID within the same group If there is a change, whether the sub values of the token will be changed upon successful login If an app corresponding to the existing Group Primary App ID is deleted from the app store, ask whether or not other apps in the same group are affected and what effect it will have If anyone knows about the above, please let me know please
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120
Apr ’25
Authentication Services uses Safari when it is not the default browser and fails the flow anyway
We are developing an app that uses Authentication Services to authenticate users. According to the documentation, this framework will open the default web browser if it supports auth session handling, and Safari otherwise. This is not entirely true, and users will be frustrated! macOS version: Sequoia 15.5; Safari version: 18.5. When: The default browser is not Safari, and supports auth session handling (Google Chrome and Microsoft Edge as examples); and - The Safari app is already running; The auth flow will: Present the confirmation dialog box with the default browser icon. Good! Open a Safari window, instead of the default browser's one. Bad! Respond with "User Cancelled" error to the app, after making the end user believe the auth was good. Very Bad!! If the app retries the auth session, the default browser window will open as expected, and it will work as expected. However, requiring users to authenticate twice is a very bad users experience... This issue does not reproduce, when either: Safari is not running at the moment of auth session start; The default browser does not support auth session handling; or - Safari is the default browser. Fellow developers, be warned! Apple engineers, feedback #18426939 is waiting for you. Cheers!
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108
Jun ’25
Which in-app events are allowed without ATT consent?
Hi everyone, I'm developing an iOS app using the AppsFlyer SDK. I understand that starting with iOS 14.5, if a user denies the App Tracking Transparency (ATT) permission, we are not allowed to access the IDFA or perform cross-app tracking. However, I’d like to clarify which in-app events are still legally and technically safe to send when the user denies ATT permission. Specifically, I want to know: Is it acceptable to send events like onboarding_completed, paywall_viewed, subscription_started, subscribe, subscribe_price, or app_opened if they are not linked to IDFA or any form of user tracking? Would sending such internal behavioral events (used purely for SKAdNetwork performance tracking or in-app analytics) violate Apple’s privacy policy if no device identifiers are attached? Additionally, if these events are sent in fully anonymous form (i.e., not associated with IDFA, user ID, email, or any identifiable metadata), does Apple still consider this a privacy concern? In other words, can onboarding_completed, paywall_viewed, subsribe, subscribe_price, etc., be sent in anonymous format without violating ATT policies? Are there any official Apple guidelines or best practices that outline what types of events are considered compliant in the absence of ATT consent? My goal is to remain 100% compliant with Apple’s policies while still analyzing meaningful user behavior to improve the in-app experience. Any clarification or pointers to documentation would be greatly appreciated. Thanks in advance!
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226
Jun ’25
Receiving Apple SignIn profile info again after deleting account
We are currently trying to fix a bug when using SignIn with Apple. It appears that on some occasions we are not receiving a user's profile info (name, email) when a new account is created. After doing some investigation we believe this bug is due to the same Apple login being used as an already deleted account. ASF only appears to send profile info the very first time an Apple login is used. If that account is deleted and another is created with the same apple login we won't receive the profile info. As a result we are not in compliance with Apple's guidelines requiring that we use the provided profile info with Apple SigIn, and need to prompt users to enter it again. Is there a process in place to properly "clear" a user after their account is deleted in our system, so that the next time a user creates an account with the same Apple login, we receive their profile info again?
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434
Mar ’25
Password AutoFill does not pick up saved password in developer mode
Without developer mode, I was able to get Password AutoFill to work in my SwiftUI app with my local Vapor server using ngrok and adding the Associated Domains capability with the value webcredentials:....ngrok-free.app and the respective apple-app-site-association file on my local server in /.well-known/. (works on device, but not in the simulator). However, if I use the developer mode (webcredentials:....ngrok-free.app?mode=developer) it only works halfway when running from Xcode: I get asked to save the password, but the saved passwords are not picked up, when I try to login again. Neither on device, nor in the simulator. If I remove the ?mode=developer it seems to work as expected. Is this by design, or am I missing something? var body: some View { ... Section(header: Text("Email")) { TextField("Email", text: $viewModel.credentials.username) .textContentType(.username) .autocapitalization(.none) .keyboardType(.emailAddress) } Section(header: Text("Passwort")) { SecureField("Passwort", text: $viewModel.credentials.password) .textContentType(.password) } ... }
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229
May ’25