Hi Apple team,
For our iPhone app (App Store build), a small subset of devices report DCAppAttestService.isSupported == false, preventing App Attest from being enabled.
Approx. impact: 0.23% (352/153,791)
iOS observed: Broadly 15.x–18.7 (also saw a few anomalous entries ios/26.0, likely client logging noise)
Device models: Multiple generations (iPhone8–iPhone17); a few iPad7 entries present although the app targets iPhone
Questions
In iPhone main app context, what conditions can make isSupported return false on iOS 14+?
Are there known device/iOS cases where temporary false can occur (SEP/TrustChain related)? Any recommended remediation (e.g., DFU restore)?
Could you share logging guidance (Console.app subsystem/keywords) to investigate such cases?
What fallback policy do you recommend when isSupported == false (e.g., SE-backed signature + DeviceCheck + risk rules), and any limitations?
We can provide sysdiagnose/Console logs and more case details upon request.
Thank you,
—
Prioritize user privacy and data security in your app. Discuss best practices for data handling, user consent, and security measures to protect user information.
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Hello,
I’m trying to remove the “Sign in with Apple” for my app via the iOS settings (also tried on a Mac, and on the web via account.apple.com).
When I tap “Stop Using”, nothing happens, the dialog disappear but the app remains listed.
Someone said on a forum that the issue is linked with the ServiceId that doesn't exist anymore. But how to recover it ? And anyway this behavior is unintended and creates a gap in the process.
Has anyone experienced this before? Is there a known fix, or should I contact Apple Support directly for server-side revocation?
Thank you!
Topic:
Privacy & Security
SubTopic:
Sign in with Apple
I've just implemented Sign-In-With-Apple and everything is working perfectly, but my app seems to be in some strange state where users are unable to remove it from the Sign-In-With-Apple section of their settings.
Things I've tried:
-- Deleting from Mac. (It just stays in the list)
-- Deleting from the iPhone (It stays in the list)
-- Deleting from account.apple.com (same issue)
-- I've noticed in the browser inspector tools I receive a 200 on the DELETE request, but the app remains.
-- Multiple users
Also have tried:
-- Revoking the token through the REST API
-- I get an email saying the token has been revoked, but it's still working
-- Same code, different app id (works fine!)
It seems like maybe my app is in some sort of weird state? Has anyone come across this before?
Hi Team,
We are trying to understand deep sleep behaviour, can you please help us clarifying on the below questions:
When will we configure Hibernate 25, is it valid for M series MacBooks?
Is Hibernate 25 called deep sleep mode?
What are the settings I need to do on Mac, to make my Mac go in to deep sleep?
When awakening from deep sleep , what would be macOS system behaviour?
If we have custom SFAuthorization plug in at system.login.screensaver, what would be the behaviour with deep sleep?
We are working on a PoC iOS App to use "Sign in with Apple" on iOS. The app needs to authenticate the current user on MDM managed corporate iPads (with Shared iPad enabled) and each user having a Managed Apple ID (created in Apple Business Manager).
We have started with Apple's example app:
https://developer.apple.com/documentation/authenticationservices/implementing-user-authentication-with-sign-in-with-apple
When we run it on a normal iPad (without MDM supervision) it works fine.
When we run the same code on a managed iPad with Shared iPad enabled and Managed Apple ID's the app errors out when a user taps the "Sign in with Apple" button.
A User-facing error message is displayed:
“Your Apple Account cannot be used to create accounts for other apps.”
And when we run the app from Xcode we see the following logs:
Authorization failed: Error Domain=AKAuthenticationError Code=-7027 "(null)" UserInfo={AKClientBundleID=com.sampleapp.test2}
LaunchServices: store (null) or url (null) was nil: Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler}
Attempt to map database failed: permission was denied. This attempt will not be retried.
Failed to initialize client context with error Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler}
Failed to get application extension record: Error Domain=NSOSStatusErrorDomain Code=-54 "(null)"
ASAuthorizationController credential request failed with error: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1000 "(null)"
Could not authenticate: The operation couldn’t be completed. (com.apple.AuthenticationServices.AuthorizationError error 1000.)
We have confirmed that in ABM "Sign in with Apple" feature is enabled with "Allowed apps": "All apps".
We have also confirmed that the Managed AppleIDs created in ABM have no field to provide the birthday of the user and therefore ruling out age restrictions for "Sign in with Apple".
Is "Sign in with Apple" supported in MDM managed iPADs with
Shared iPad enabled and managed AppleIDs?
If it is supported, do we know what other configurations we need to get it to work?
Do we know why "Sign in with Apple" would error out with
Authorization failed: Error Domain=AKAuthenticationError Code=-7027 "(null)" UserInfo={AKClientBundleID=com.sampleapp.test2} LaunchServices: store (null) or url (null) was nil: Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72,
Environment:
• iPadOS version: IPadOS Version 18.7
• Xcode version: Version 26.0 (17A324)
• Device type: iPad Air 11-inch (M3) in Shared iPad mode
• Account type: Managed Apple ID created in ABM enrolled with Intune MDM)
Thank you
Hello,
We received a rejection on one of our IOS applications because we were doing Microsoft MSAL login through the user's browser. The representative recommended that we use Webview to do in-app logins. However when we tried to handle the custom app uri redirection (looking like myapp://auth/), Webview does not seem to send the user back to the application. Does anyone have a fix for this?
Thanks!
Topic:
Privacy & Security
SubTopic:
General
Tags:
Safari and Web
UI Frameworks
Authentication Services
WebKit
"Our app has absolutely no integration with DiDi login. We only integrate WeChat, QQ, carrier, and Apple ID login, and all related login entry icons are local resources. On an iPhone 16 Pro Max device with iOS system version 18.7, there was one isolated incident where the Apple ID login entry icon mysteriously changed to the DiDi app icon. What could be the possible iOS system-level causes for this?"
Topic:
Privacy & Security
SubTopic:
Sign in with Apple
Hi,
Before I begin my investigation, I want to explain our code-level support process for issues related to Sign in with Apple—as the issue you’re reporting may be the result of any of the following:
An error in your app or web service request.
A configuration issue in your Developer Account.
An internal issue in the operation system or Apple ID servers.
To ensure the issue is not caused by an error within your Private Email Replay configuration, please review Configuring your environment for Sign in with Apple to learn more about registering your email sources and authenticated domains.
To prevent sending sensitive message details in plain text, you should create a report in Feedback Assistant to share the details requested below. Additionally, if I determine the error is caused by an internal issue in the operating system or Apple ID servers, the appropriate engineering teams have access to the same information and can communicate with you directly for more information, if needed. Please follow the instructions below to submit your feedback.
Gathering required information for troubleshooting Private Email Relay with Sign in with Apple
For issues occurring with your email delivery, ensure your feedback contains the following information:
the primary App ID and Services ID
the user’s Apple ID and/or email address
the email message headers
the Private Email Relay Service or Hide My Email message delivery failure, and SMTP error codes
Submitting your feedback
Before you submit to Feedback Assistant, please confirm the requested information above is included in your feedback. Failure to provide the requested information will only delay my investigation into the reported issue within your Sign in with Apple client.
After your submission to Feedback Assistant is complete, please respond in your existing Developer Forums post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your client, a configuration issue within your developer account, or an underlying system bug.
Cheers,
Paris X Pinkney | WWDR | DTS Engineer
Topic:
Privacy & Security
SubTopic:
Sign in with Apple
Tags:
Sign in with Apple REST API
Sign in with Apple
Sign in with Apple JS
Hi all, I've on high alert after hearing about the security concerns with npm. Full disclosure, I'm new to computer and network architecture, however, as someone who is on high alert for aplications exfiltrating data or poisioning my on-device machine learning models — I've seen some things I can't fully explain and I'm hoping the community can help.
I ran the code odutil show all and I was wondering why certain node names are hidden in my system and when I use the directory utility, I can't use my computer login and password to authenticate to see the users? Am I being locked out of seeing my own system? I'm trying to dig to see if a root kit was installed on my device.
Does anyone know what the users and groups in the directory utility are? Who is "nobody" and who is "Unknown user"? I'll probably have a lot more questions about this suspicious files I've seen on my device. Does anyone else's device download machine learning model payloads from the internet without notifying the user (even through a firewall, no startup applications?). I've also tried deleting applications I no longer need anymore and my "system" makes them re-appear.... what?
Topic:
Privacy & Security
SubTopic:
General
Please excuse my lack of understanding of what are probably fundamental concepts in iOS/iPadOS development but I have searched far and wide for documentation and haven't had much luck so far. I am not sure that what I want to do is even possible with an iPad iPadOS app.
Goals: Develop a Swift iPadOS app that can digitally sign a
file using a PIV SmartCard/Token (Personal Identity Verification Card):
Insert a PIV SmartCard/Token (such as a Yubikey 5Ci) into the lightning port of an iPadOS device iPad (NOT MacOS)
Interface with the SmartCard/Token to access the user's PIV certificate/signature and "use it" to sign a file
Question 1: How to get the PIV Certificate from
SmartCard/Token/Yubikey into iPadOS keychain?
* Do we need to get the PIV certificate into the
iOS keychain? Is there another way to interact with a SmartCard directly?
* This should prompt the user for their PIN?
Question 2: How to get our Swift app to hook into the event
that the SmartCard/Token is inserted into the device and then interface with
the user's certificate?
* When is the user prompted to enter their PIN for
SmartCard/Token/Yubikey?
* Do we need to use CyrptoTokenKit to interface with
a smartcard inserted into the lightning port of an iOS device?
Dear Apple Developer Support,
We are currently encountering a recurring issue with the DeviceCheck API across multiple devices in our production environment.
The following error is frequently returned:
com.apple.devicecheck.error 0 We would like to ask the following:
What are the possible underlying causes that could lead to this specific error code (0) in the DeviceCheck API?
Is there any known behavior or condition where Wi-Fi network configurations (e.g., DNS filtering, proxy settings, captive portals) could result in this error?
Are there known timeouts, connectivity expectations, or TLS-level requirements that the DeviceCheck API enforces which could fail silently under certain network conditions?
Is this error ever triggered locally (e.g., client library-level issues) or is it always from a failed communication with Apple’s servers?
Any technical clarification, documentation, or internal insight into this error code would be greatly appreciated. This would help us significantly narrow down root causes and better support our users
Hi everyone,
I’m working on adapting our app to iOS 26’s new passkey feature, specifically Automatic Passkey Upgrades.
https://developer.apple.com/videos/play/wwdc2025/279/
Our app already supports passkey registration and authentication, which have been running reliably in production. We’d like to extend passkey coverage to more users.
According to the WWDC session, adding the parameter requestStyle: .conditional to createCredentialRegistrationRequest should allow the system to seamlessly upgrade an account with a passkey. However, in my testing, I consistently receive the following error:
Error | Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1001 "(null)"
Test environment:
Xcode 26.0 beta 4 (17A5285i)
iPhone 11 running iOS 26.0 (23A5297n)
Questions:
Is the Automatic Passkey Upgrades feature currently available in iOS 26?
I understand that the system may perform internal checks and not all upgrade attempts will succeed. However, during development, is there a way to obtain more diagnostic information? At the moment, it’s unclear whether the failure is due to internal validation or an issue with my code or environment.
Thanks.
I’m implementing passkey registration and authentication in an iOS 17 app with a credential provider extension, but I’m running into an issue.
Setup:
I have a credential provider target configured.
The app correctly shows the pop-up to register the passkey with my app.
My Info.plist is set up properly.
Issue: When the following function is triggered:
override func prepareInterface(forPasskeyRegistration registrationRequest: ASCredentialRequest) {
"code to generate registrationRequest..."
let controller = ASAuthorizationController(authorizationRequests: [registrationRequest])
controller.delegate = self
controller.presentationContextProvider = self
controller.performRequests()
}
I get the following error: Domain=com.apple.AuthenticationServices.AuthorizationError Code=1004
I do not own the relying party domain (e.g., https://webauthn.io), so I cannot configure an apple-app-site-association file on the website.
Question:
How can I register and authenticate passkeys on any site that allows passkeys (such as webauthn.io) when I don’t control the webpage? Are there any workarounds or best practices for handling this in iOS 17?
Any insights would be greatly appreciated!
Topic:
Privacy & Security
SubTopic:
General
Tags:
Authentication Services
Passkeys in iCloud Keychain
Hi,
I have a set of plugins which are registered for login.
One of them is a custom ui view for the login screen.
The scenario:
1.DisableFDEAutoLogin is false.
2.The User logs in to the file vault login screen.
3.The security plugins are activated, and working.
4.We get any kind of an error from the plugins, and therefore the login fails.
5.We get a native login screen, after the denial of authorization.
6.In case that DisableFDEAutoLogin is true, I do get the custom login screen, after the file vault login.
My question:
Why dont I see the custom login screen, after the auto login fails?
Cheers
Sivan
Hi.
We are writing to report a critical issue we've encountered following the recent release of iOS 26 beta 6.
After updating our test devices, we discovered that our application is no longer able to establish HTTPS connections to several of our managed FQDNs. This issue was not present in beta 5 and appears to be a direct result of changes introduced in beta 6.
The specific FQDNs that are currently unreachable are:
d.socdm.com
i.socdm.com
tg.scodm.com
We have reviewed the official iOS & iPadOS 26 Beta 6 Release Notes, particularly the updates related to TLS. While the notes mention changes, we have confirmed that our servers for all affected FQDNs support TLS 1.2, so we believe they should still be compliant.
We have also investigated several of Apple's support documents regarding TLS connection requirements (e.g., HT214774, HT214041), but the information does not seem to apply to our situation, and we are currently unable to identify the root cause of this connection failure.
https://support.apple.com/en-us/102028
https://support.apple.com/en-us/103214
Although we hope this issue might be resolved in beta 7 or later, the official release is fast approaching, and this has become a critical concern for us.
Could you please provide any advice or insight into what might be causing this issue? Any guidance on potential changes in the networking or security frameworks in beta 6 that could affect TLS connections would be greatly appreciated.
We have attached the relevant code snippet that triggers the error, along with the corresponding Xcode logs, for your review.
Thank you for your time and assistance.
#import "ViewController.h"
@interface ViewController ()
@end
@implementation ViewController
- (void)viewDidLoad {
[super viewDidLoad];
NSURL *url = [NSURL URLWithString:@"https://i.socdm.com/sdk/js/adg-script-loader-b-stg.js"];
NSMutableURLRequest *req = [NSMutableURLRequest requestWithURL:url
cachePolicy:NSURLRequestReloadIgnoringLocalCacheData
timeoutInterval:30.0];
[self sendWithRequest:req completionHandler:^(NSData *_Nullable data,
NSHTTPURLResponse *_Nonnull response,
NSError *_Nullable error) {
if (error){
NSLog(@"Error occurred: %@", error.localizedDescription);
return;
}else{
NSLog(@"Success! Status Code: %ld", (long)response.statusCode);
}
}];
}
- (void) sendWithRequest:(NSMutableURLRequest *)request
completionHandler:(void (^ _Nullable)(NSData *_Nullable data,
NSHTTPURLResponse *response,
NSError *_Nullable error))completionHandler {
NSURLSessionConfiguration *configuration = [NSURLSessionConfiguration defaultSessionConfiguration];
NSURLSession *session = nil;
session = [NSURLSession sessionWithConfiguration:configuration
delegate:self
delegateQueue:nil];
NSURLSessionTask *task = [session dataTaskWithRequest:request
completionHandler:^(NSData *data, NSURLResponse *response, NSError *error) {
[session finishTasksAndInvalidate];
NSHTTPURLResponse *httpResponse = (NSHTTPURLResponse *) response;
if (error) {
if (completionHandler) {
completionHandler(nil, httpResponse, error);
}
}
else {
if (completionHandler) {
completionHandler(data, httpResponse, nil);
}
}
}];
[task resume];
}
@end
error
Connection 1: default TLS Trust evaluation failed(-9807)
Connection 1: TLS Trust encountered error 3:-9807
Connection 1: encountered error(3:-9807)
Task <C50BB081-E1DA-40FF-A1E5-A03A2C4CB733>.<1> HTTP load failed, 0/0 bytes (error code: -1202 [3:-9807])
Task <C50BB081-E1DA-40FF-A1E5-A03A2C4CB733>.<1> finished with error [-1202] Error Domain=NSURLErrorDomain Code=-1202 "The certificate for this server is invalid. You might be connecting to a server that is pretending to be “i.socdm.com” which could put your confidential information at risk." UserInfo={NSLocalizedRecoverySuggestion=Would you like to connect to the server anyway?, _kCFStreamErrorDomainKey=3, NSErrorPeerCertificateChainKey=(
"<cert(0x10621ca00) s: *.socdm.com i: GlobalSign RSA OV SSL CA 2018>",
"<cert(0x106324e00) s: GlobalSign RSA OV SSL CA 2018 i: GlobalSign>"
), NSErrorClientCertificateStateKey=0, NSErrorFailingURLKey=https://i.socdm.com/sdk/js/adg-script-loader-b-stg.js, NSErrorFailingURLStringKey=https://i.socdm.com/sdk/js/adg-script-loader-b-stg.js, NSUnderlyingError=0x1062bf960 {Error Domain=kCFErrorDomainCFNetwork Code=-1202 "(null)" UserInfo={_kCFStreamPropertySSLClientCertificateState=0, kCFStreamPropertySSLPeerTrust=<SecTrustRef: 0x10609d140>, _kCFNetworkCFStreamSSLErrorOriginalValue=-9807, _kCFStreamErrorDomainKey=3, _kCFStreamErrorCodeKey=-9807, kCFStreamPropertySSLPeerCertificates=(
"<cert(0x10621ca00) s: *.socdm.com i: GlobalSign RSA OV SSL CA 2018>",
"<cert(0x106324e00) s: GlobalSign RSA OV SSL CA 2018 i: GlobalSign>"
)}}, _NSURLErrorRelatedURLSessionTaskErrorKey=(
"LocalDataTask <C50BB081-E1DA-40FF-A1E5-A03A2C4CB733>.<1>"
), _kCFStreamErrorCodeKey=-9807, _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask <C50BB081-E1DA-40FF-A1E5-A03A2C4CB733>.<1>, NSURLErrorFailingURLPeerTrustErrorKey=<SecTrustRef: 0x10609d140>, NSLocalizedDescription=The certificate for this server is invalid. You might be connecting to a server that is pretending to be “i.socdm.com” which could put your confidential information at risk.}
Error occurred: The certificate for this server is invalid. You might be connecting to a server that is pretending to be “i.socdm.com” which could put your confidential information at risk.
折りたたむ
Hi,
A user logs in to the file vault, and DisableFDEAutoLogin is false. The file vault login succeeds, but the login to the selected user fails. The user gets the login screen again. If the user puts an invalid password to try and login again, the loginwindow:FDESupport plugin will change the user's password to the invalid one.
Hello,
We’ve resumed the migration process after a break. Since my colleague is no longer with us, I had to go through the steps again myself.
As before, we’re trying to migrate "Sign In with Apple" users from tenant TENANT_A with client_id=CLIENT_ID_A to tenant TENANT_B with client_id=CLIENT_ID_B
I followed the procedure described here: [Apple Developer Documentation](https://developer.apple.com/documentation/technotes/tn3159-migrating-sign-in-with-apple-users-for-an-app-transfer – Migrating Sign In with Apple Users, essentially repeating what my coworker previously attempted in coordination with your employee Stephanie.
Here’s a summary of the steps and the issue we’re facing:
STEP 1 - get authcode for TEAM A
curl --location 'https://appleid.apple.com/auth/token'
--header 'Content-Type: application/x-www-form-urlencoded'
--data-urlencode 'grant_type=client_credentials'
--data-urlencode 'scope=user.migration'
--data-urlencode 'client_id=pl.CLIEND_ID_A'
--data-urlencode 'client_secret=<TEAM_A_SECRET>'
I receive response:
{
"access_token": "<ACCESS_TOKEN_TEAM_A>",
"token_type": "Bearer",
"expires_in": 3600
}
STEP 2 - get authcode for TEAB B
curl --location 'https://appleid.apple.com/auth/token'
--header 'Content-Type: application/x-www-form-urlencoded'
--data-urlencode 'grant_type=client_credentials'
--data-urlencode 'scope=user.migration'
--data-urlencode 'client_id=CLIENT_ID_B'
--data-urlencode 'client_secret=<TEAB_B_SECRET>'
I receive response:
{
"access_token":"<ACCESS_TOKEN_TEAB_B>",
"token_type": "Bearer",
"expires_in": 3600
}
STEP 3 - get transfer_sub from TEAM A
curl --location 'https://appleid.apple.com/auth/usermigrationinfo'
--header 'Authorization: Bearer <ACCESS_TOKEN_TEAM_A>'
--header 'Content-Type: application/x-www-form-urlencoded'
--data-urlencode 'client_id=CLIENT_ID_A'
--data-urlencode 'client_secret=<TEAM_A_SECRET>'
--data-urlencode 'sub=USER_SUB_FROM_TEAM_A'
--data-urlencode 'target=TENANT_B'
I receive response:
{
"transfer_sub": "USER_SUB_FROM_TEAM_B"
}
STEP 4 - Team B exchanges transfer identifers
curl --location 'https://appleid.apple.com/auth/usermigrationinfo'
--header 'Authorization: Bearer <ACCESS_TOKEN_TEAM_B'
--header 'Content-Type: application/x-www-form-urlencoded'
--data-urlencode 'client_id=CLIENT_ID_B'
--data-urlencode 'client_secret=<TEAM_B_SECRET>'
I receive response:
{
"error": "invalid_request"
}
We’ve created a new client_id under tenant B and want to migrate users there. However, we skipped the step described in Step 3 of the documentation(https://developer.apple.com/documentation/technotes/tn3159-migrating-sign-in-with-apple-users-for-an-app-transfer#3-Team-A-initiates-app-transfer-to-Team-B), which involves initiating an app transfer. The reason is that this client_id is used solely for web authentication, not for a mobile app, so we don’t have an app to transfer.
Based on our analysis and your documentation, it seems this flow only works if the client_id matches across both tenants, which can only be achieved through an app transfer, something we cannot proceed with.
Apple previously insisted that we migrate these users, but as shown above, we’re stuck. Is there any alternative flow available, or can you assist us in completing this migration?
Topic:
Privacy & Security
SubTopic:
Sign in with Apple
My application is supporting hybrid transport on FIDO2 webAuthn specs to create credential and assertion. And it support legacy passkeys which only mean to save to 1 device and not eligible to backup.
However In my case, if i set the Backup Eligibility and Backup State flag to false, it fails on the completion of the registrationRequest to save the passkey credential within credential extension, the status is false instead of true.
self.extension.completeRegistrationRequest(using: passkeyRegistrationCredential)
The attestation and assertion flow only works when both flags set to true.
Can advice why its must have to set both to true in this case?
Hi,
Before I begin my investigation, I want to explain our code-level support process for issues related to Sign in with Apple—as the issue you’re reporting may be the result of any of the following:
An error in your app or web service request.
A configuration issue in your Developer Account.
An internal issue in the operation system or Apple ID servers.
To ensure the issue is not caused by an error within your app or web service request, please review TN3107: Resolving Sign in with Apple response errors to learn more about common error causes and potential solutions when performing requests.
If the technote does not help identify the cause of the error, I need more information about your app or web services to get started. To prevent sending sensitive JSON Web Tokens (JWTs) in plain text, you should create a report in Feedback Assistant to share the details requested below. Additionally, if I determine the error is caused by an internal issue in the operating system or Apple ID servers, the appropriate engineering teams have access to the same information and can communicate with you directly for more information, if needed. Please follow the instructions below to submit your feedback.
Gathering required information for troubleshooting Sign in with Apple authorization and token requests
For issues occurring with your native app, perform the following steps:
Install the Accounts/AuthKit profile on your iOS, macOS, tvOS, watchOS, or visionOS device.
Reproduce the issue and make a note of the timestamp when the issue occurred, while optionally capturing screenshots or video.
Gather a sysdiagnose on the same iOS, macOS, tvOS, watchOS, or visionOS device.
Create a report in Feedback Assistant, and ensure your feedback contains the following information:
the primary App ID or Bundle ID
the user’s Apple ID, email address, and/or identity token
the sysdiagnose gathered after reproducing the issue
the timestamp of when the issue was reproduced
screenshots or videos of errors and unexpected behaviors (optional)
For issues occurring with your web service, ensure your feedback contains the following information:
the primary App ID and Services ID
the user’s Apple ID, email address, and/or identity token
the failing request, including all parameter values, and error responses (if applicable)
the timestamp of when the issue was reproduced (optional)
screenshots or videos of errors and unexpected behaviors (optional)
Important: If providing a web service request, please ensure the client secret (JWT) has an extended expiration time (exp) of at least ten (10) business days, so I have enough time to diagnose the issue. Additionally, if your request requires access token or refresh tokens, please provide refresh tokens as they do not have a time-based expiration time; most access tokens have a maximum lifetime of one (1) hour, and will expire before I have a chance to look at the issue.
Submitting your feedback
Before you submit to Feedback Assistant, please confirm the requested information above (for your native app or web service) is included in your feedback. Failure to provide the requested information will only delay my investigation into the reported issue within your Sign in with Apple client.
After your submission to Feedback Assistant is complete, please respond in your existing Developer Forums post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your client, a configuration issue within your developer account, or an underlying system bug.
Cheers,
Paris X Pinkney | WWDR | DTS Engineer
Topic:
Privacy & Security
SubTopic:
Sign in with Apple
Tags:
Sign in with Apple REST API
Sign in with Apple
Sign in with Apple JS
Would really appreciate support with this invalid_client issue:
I have a web app and have aligned the JWT Header and Payload
JWT Header
{
"alg": "ES256",
"kid": "ABC123DEFG"
}
JWT Payload
{
"iss": "DEF123GHIJ",
"iat": 1234567890,
"exp": 1234567890,
"aud": "https://appleid.apple.com",
"sub": "com.yourapp.service"
The domains and callback are aligned and correct
I've even created a new p8 and updated the Key_ID
Sending Credentials to Apple (Token Request) Content-Type: application/x-www-form-urlencoded
However, still no luck. Can anyone assist with identifying the possible error?
Many thanks
Topic:
Privacy & Security
SubTopic:
Sign in with Apple
Tags:
Sign in with Apple REST API
Sign in with Apple
Sign in with Apple JS