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Reply to No responds on enrollment status.
Hi, I faced a very similar issue during my enrollment process. I have been trying to complete the Apple Developer Program purchase since February 24th. During this time, I raised multiple support tickets and contacted both the Apple Developer Support team and the iTunes/Media Services support team. Each time I was advised to wait 72 hours before trying the payment again. I followed these instructions and waited every time before retrying. So far, I have waited through four separate 72-hour waiting periods, and even after the fourth 72-hour window, the purchase still fails with the same message. The iTunes support team asks me to contact the Apple Developer team, while the Developer team asks me to contact the iTunes team. Because of this, I seem to be stuck in a loop between both teams. In my case, I also discovered that when I attempted the payment using a different Apple ID in the Developer app while my iPhone was logged in with my personal Apple ID, the money got added to the Apple ID balance of the account
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
2w
Reply to Has this happened to anyone else????
Hi, I also faced a similar issue. I used a different email ID to purchase the Apple Developer account, but on my iPhone I was logged in with my personal Apple ID. Even though I used the different account in the Apple Developer app, the money got added to the Apple wallet of the personal Apple ID that was logged into the phone. The amount gets parked in the Apple ID balance, and unfortunately it cannot be withdrawn or used to purchase the Apple Developer account. It can only be used for Apple services or subscriptions. You may want to check your Apple ID wallet balance by going to: Settings → Tap on your Apple ID name → Payment & Delivery → Here you will see the Apple ID Balance.
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
2w
Reply to Apple Developer Program - Payment button freezes during enrollment - Enrollment ID: AJ78LF239A
Hi, I am also facing the same issue since February 24. Every time I try to complete the purchase, I receive the same error message. I contacted the iTunes support team, and they advised me to try again after 72 hours. I followed their instructions and waited for the required time. However, even after waiting three times and retrying the payment, the issue still persists. I have now attempted the payment for the fourth time, and I am currently waiting through another 72-hour window. The iTunes support team asks me to contact the Apple Developer team, while the Developer team asks me to contact the iTunes team. Because of this, I seem to be stuck in a loop between both teams. The iTunes team also mentioned that there is no dedicated team specifically handling Apple Developer Program purchase issues, and they informed me that the issue has been escalated to their backend team. At this point, I am still unable to complete the purchase of the Apple Developer account.
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
2w
Reply to Apple Dev payment issue
Hi, I also faced a similar issue. I used a different email ID to purchase the Apple Developer account, but on my iPhone I was logged in with my personal Apple ID. Even though I used the different account in the Apple Developer app, the money got added to the Apple wallet of the personal Apple ID that was logged into the phone. The amount gets parked in the Apple ID balance, and unfortunately it cannot be withdrawn or used to purchase the Apple Developer account. It can only be used for Apple services or subscriptions. You may want to check your Apple ID wallet balance by going to: Settings → Tap on your Apple ID name → Payment & Delivery → Here you will see the Apple ID Balance.
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
2w
Reply to Assistance Needed with Apple Developer Account Payment Issue
Hi, I am also facing the same issue since February 24. Every time I try to complete the purchase, I receive the same error message. I contacted the iTunes support team, and they advised me to try again after 72 hours. I followed their instructions and waited for the required time. However, even after waiting three times and retrying the payment, the issue still persists. I have now attempted the payment for the fourth time, and I am currently waiting through another 72-hour window. The iTunes support team asks me to contact the Apple Developer team, while the Developer team asks me to contact the iTunes team. Because of this, I seem to be stuck in a loop between both teams. The iTunes team also mentioned that there is no dedicated team specifically handling Apple Developer Program purchase issues, and they informed me that the issue has been escalated to their backend team. At this point, I am still unable to complete the purchase of the Apple Developer account.
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
2w
Clarifications on App Store Server API, StoreKit 1 vs StoreKit 2, and Subscription Notification Handling
Hi everyone, We are currently working on improving our subscription backend integration with Apple’s App Store Server API and StoreKit, and had a few questions around StoreKit 1 vs StoreKit 2 behavior and server-to-server notifications. Looking for clarification on the following points: /inApps/v1/subscriptions/{originalTransactionId} response compatibility Does the App Store Server API endpoint /inApps/v1/subscriptions/{originalTransactionId} return consistent response structures for subscriptions created via StoreKit 1 and StoreKit 2, or are there any differences we should account for when parsing the response? Transaction format in S2S notifications for StoreKit 1 purchases If a user initially purchases a subscription using StoreKit 1, and the subscription renews later, what transaction format is sent in server-to-server notifications? Does Apple still maintain StoreKit 1 style transaction payloads, or Are they converted into StoreKit 2–style signed transactions? Validation of signedTransactionInf
Topic: App & System Services SubTopic: StoreKit
1
0
86
2w
App "In Review" for 3+ days
My app (Markets: Global Trading 24/7, App ID: 6756673679) has been in In Review status since March 10, 2026 at 9:38 AM ET. Prior to that, it was in Waiting for Review for approximately 4-5 days after submission on March 5. It appears that the demo account we had provided was used to log into the app shortly after the status changed to In Review on March 10, but no additional activity since then. I submitted a support ticket via App Store Connect on March 12 and received an automated acknowledgment but no further response. Is this delay expected, or is there something I should do?
Topic: App Store Distribution & Marketing SubTopic: App Review Tags:
2
0
152
2w
Account security and passkeys
Could you tell me about account security and passkeys? Our service is considering implementing passkeys, and these questions are to understand how Apple protects accounts from third parties. ① Apple website states that two-factor authentication is mandatory for newly created Apple Accounts. When did this requirement come into effect? What are the conditions for users who do not have two-factor authentication enabled? ② Apple website mentions that a verification code may be required when signing into an Apple Account from a new device or browser. Is my understanding of the situations where a verification code is requested accurate, as listed below? Are there any other situations? Completely signing out of the Apple Account on that device. Erasing the device. Needing to change the password for security reasons. ③ If a user is already using a passkey on an Apple device, and then upgrades to a new device, will additional authentication, such as entering a PIN code, be
Topic: Privacy & Security SubTopic: Sign in with Apple Tags:
1
0
676
2w
Reply to Account security and passkeys
Hi @umiushi, These questions apply to all Apple Accounts and are not developer-specific, so I suggest for you to post your questions on the Apple Support Community: Apple Support Community https://discussions.apple.com/welcome The Apple Developer Forums are intended to help the developer community with code-level questions about Apple frameworks and services. Thanks for understanding. Cheers, Paris X Pinkney |  WWDR | DTS Engineer
Topic: Privacy & Security SubTopic: Sign in with Apple Tags:
2w
Misclassification of Mainland China real-name anti-addiction verification as “Login Service” + Unfair/Mechanical Review Handling
a I am submitting this appeal because we believe our app was misunderstood and the review outcome and follow-up communication have been unfair and mechanically handled. 1) What happened / Outcome we disagree with Our submission was rejected under Guideline 4.8 – Design – Login Services, with the reviewer stating that our app uses a third-party login service but does not provide an equivalent login option that meets Apple’s requirements (limited data collection, private email option, no advertising tracking without consent). However, our game does not require or force any third-party login. The feature being treated as “login” is not a login service at all—it is Mainland China real-name / anti-addiction compliance verification. 2) Why we believe we comply with the App Review Guidelines A. The feature in question is compliance verification, not login Players do not need to create or log into any in-game account to play. The flow exists solely to satisfy Mainland China real-name/anti-addiction complianc
Topic: Privacy & Security SubTopic: Sign in with Apple Tags:
1
0
422
2w
Is calling different SBApplication objects from different threads bad?
Not quite but maybe sorta related to the errOSAInternalTableOverflow problem I asked about in a different thread, this one deals with crashes our app gets (and much more frequently lately after recent OS updates (15.7.3) are OK'd by our IT department). Our app can run multiple jobs concurrently, each in their own NSOperation. Each op creates its own SBApplication instance that controls unique instances of InDesignServer. What I'm seeing recently is lots of crashes happening while multiple ops are calling into ScriptingBridge. Shown at the bottom is one of the stack crawls from one of the threads. I've trimmed all but the last of our code. Other threads have a similar stack crawl. In searching for answers, Google's AI overview mentions If you must use multiple threads, ensure that each thread creates its own SBApplication instance… Which is what we do. No thread can reach another thread's SBApplication instance. Is that statement a lie? Do I need to lock around every ScriptingBridge call (which is goi
Topic: App & System Services SubTopic: Automation & Scripting Tags:
21
0
503
2w
Waiting for Review: TestFlight 25+ days, Production 10 days, no communication.
Hello, I'm a first time developer and both of my submissions for NexFi - Portfolio Tracker have been suck in Waiting for Review for an extended time. TestFlight: My first build was submitted on Feb 15th (25+ days) and still Waiting for Review Production/Distribution: Submitted March 2nd (10 days) and still Waiting for Review. It is a finance category app (portfolio tracker) that requires no login, no account creation, and no server side user data so I figured it should be a relatively quick process as there is a minimal privacy footprint. App Name: NexFi - Portfolio Tracker Platform: iOS App ID: 6759226354
Topic: App Store Distribution & Marketing SubTopic: App Review Tags:
4
0
141
2w
Reply to No responds on enrollment status.
Hi, I faced a very similar issue during my enrollment process. I have been trying to complete the Apple Developer Program purchase since February 24th. During this time, I raised multiple support tickets and contacted both the Apple Developer Support team and the iTunes/Media Services support team. Each time I was advised to wait 72 hours before trying the payment again. I followed these instructions and waited every time before retrying. So far, I have waited through four separate 72-hour waiting periods, and even after the fourth 72-hour window, the purchase still fails with the same message. The iTunes support team asks me to contact the Apple Developer team, while the Developer team asks me to contact the iTunes team. Because of this, I seem to be stuck in a loop between both teams. In my case, I also discovered that when I attempted the payment using a different Apple ID in the Developer app while my iPhone was logged in with my personal Apple ID, the money got added to the Apple ID balance of the account
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
Replies
Boosts
Views
Activity
2w
Reply to Has this happened to anyone else????
Hi, I also faced a similar issue. I used a different email ID to purchase the Apple Developer account, but on my iPhone I was logged in with my personal Apple ID. Even though I used the different account in the Apple Developer app, the money got added to the Apple wallet of the personal Apple ID that was logged into the phone. The amount gets parked in the Apple ID balance, and unfortunately it cannot be withdrawn or used to purchase the Apple Developer account. It can only be used for Apple services or subscriptions. You may want to check your Apple ID wallet balance by going to: Settings → Tap on your Apple ID name → Payment & Delivery → Here you will see the Apple ID Balance.
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
Replies
Boosts
Views
Activity
2w
Reply to Apple Developer Program - Payment button freezes during enrollment - Enrollment ID: AJ78LF239A
Hi, I am also facing the same issue since February 24. Every time I try to complete the purchase, I receive the same error message. I contacted the iTunes support team, and they advised me to try again after 72 hours. I followed their instructions and waited for the required time. However, even after waiting three times and retrying the payment, the issue still persists. I have now attempted the payment for the fourth time, and I am currently waiting through another 72-hour window. The iTunes support team asks me to contact the Apple Developer team, while the Developer team asks me to contact the iTunes team. Because of this, I seem to be stuck in a loop between both teams. The iTunes team also mentioned that there is no dedicated team specifically handling Apple Developer Program purchase issues, and they informed me that the issue has been escalated to their backend team. At this point, I am still unable to complete the purchase of the Apple Developer account.
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
Replies
Boosts
Views
Activity
2w
Apple Dev payment issue
Hello guys. I made a payment for developer program. 100 dollars taken, Apple dropped a letter about the invoice number, the order, everything seems to be fine. But website cannot find this order. Also my account in Apple Dev doesn’t see any purchase and asks to pay again. What i have to do in this situation?
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
Replies
2
Boosts
0
Views
163
Activity
2w
Reply to Apple Dev payment issue
Hi, I also faced a similar issue. I used a different email ID to purchase the Apple Developer account, but on my iPhone I was logged in with my personal Apple ID. Even though I used the different account in the Apple Developer app, the money got added to the Apple wallet of the personal Apple ID that was logged into the phone. The amount gets parked in the Apple ID balance, and unfortunately it cannot be withdrawn or used to purchase the Apple Developer account. It can only be used for Apple services or subscriptions. You may want to check your Apple ID wallet balance by going to: Settings → Tap on your Apple ID name → Payment & Delivery → Here you will see the Apple ID Balance.
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
Replies
Boosts
Views
Activity
2w
Reply to Assistance Needed with Apple Developer Account Payment Issue
Hi, I am also facing the same issue since February 24. Every time I try to complete the purchase, I receive the same error message. I contacted the iTunes support team, and they advised me to try again after 72 hours. I followed their instructions and waited for the required time. However, even after waiting three times and retrying the payment, the issue still persists. I have now attempted the payment for the fourth time, and I am currently waiting through another 72-hour window. The iTunes support team asks me to contact the Apple Developer team, while the Developer team asks me to contact the iTunes team. Because of this, I seem to be stuck in a loop between both teams. The iTunes team also mentioned that there is no dedicated team specifically handling Apple Developer Program purchase issues, and they informed me that the issue has been escalated to their backend team. At this point, I am still unable to complete the purchase of the Apple Developer account.
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
Replies
Boosts
Views
Activity
2w
Assistance Needed with Apple Developer Account Payment Issue
Hello Developers, I need your help. I'm trying to pay for my Apple Developer Account, but it's being declined saying 'Your Purchase Could Not Be Completed'. I need to know where the problem is so I can successfully make the payment.
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
Replies
2
Boosts
0
Views
441
Activity
2w
Clarifications on App Store Server API, StoreKit 1 vs StoreKit 2, and Subscription Notification Handling
Hi everyone, We are currently working on improving our subscription backend integration with Apple’s App Store Server API and StoreKit, and had a few questions around StoreKit 1 vs StoreKit 2 behavior and server-to-server notifications. Looking for clarification on the following points: /inApps/v1/subscriptions/{originalTransactionId} response compatibility Does the App Store Server API endpoint /inApps/v1/subscriptions/{originalTransactionId} return consistent response structures for subscriptions created via StoreKit 1 and StoreKit 2, or are there any differences we should account for when parsing the response? Transaction format in S2S notifications for StoreKit 1 purchases If a user initially purchases a subscription using StoreKit 1, and the subscription renews later, what transaction format is sent in server-to-server notifications? Does Apple still maintain StoreKit 1 style transaction payloads, or Are they converted into StoreKit 2–style signed transactions? Validation of signedTransactionInf
Topic: App & System Services SubTopic: StoreKit
Replies
1
Boosts
0
Views
86
Activity
2w
App "In Review" for 3+ days
My app (Markets: Global Trading 24/7, App ID: 6756673679) has been in In Review status since March 10, 2026 at 9:38 AM ET. Prior to that, it was in Waiting for Review for approximately 4-5 days after submission on March 5. It appears that the demo account we had provided was used to log into the app shortly after the status changed to In Review on March 10, but no additional activity since then. I submitted a support ticket via App Store Connect on March 12 and received an automated acknowledgment but no further response. Is this delay expected, or is there something I should do?
Topic: App Store Distribution & Marketing SubTopic: App Review Tags:
Replies
2
Boosts
0
Views
152
Activity
2w
Account security and passkeys
Could you tell me about account security and passkeys? Our service is considering implementing passkeys, and these questions are to understand how Apple protects accounts from third parties. ① Apple website states that two-factor authentication is mandatory for newly created Apple Accounts. When did this requirement come into effect? What are the conditions for users who do not have two-factor authentication enabled? ② Apple website mentions that a verification code may be required when signing into an Apple Account from a new device or browser. Is my understanding of the situations where a verification code is requested accurate, as listed below? Are there any other situations? Completely signing out of the Apple Account on that device. Erasing the device. Needing to change the password for security reasons. ③ If a user is already using a passkey on an Apple device, and then upgrades to a new device, will additional authentication, such as entering a PIN code, be
Topic: Privacy & Security SubTopic: Sign in with Apple Tags:
Replies
1
Boosts
0
Views
676
Activity
2w
Reply to Account security and passkeys
Hi @umiushi, These questions apply to all Apple Accounts and are not developer-specific, so I suggest for you to post your questions on the Apple Support Community: Apple Support Community https://discussions.apple.com/welcome The Apple Developer Forums are intended to help the developer community with code-level questions about Apple frameworks and services. Thanks for understanding. Cheers, Paris X Pinkney |  WWDR | DTS Engineer
Topic: Privacy & Security SubTopic: Sign in with Apple Tags:
Replies
Boosts
Views
Activity
2w
Sharing Apple Login Between Apps
Hello, We are building a new app that would be kinda extension of the other and we want to let our community share the same account in between. We use Apple Sign in and we want Appel sign in system to give the same identity when people use apple relay. One of our app is alreadey released, can we still do it to share the same Apple login?
Topic: Privacy & Security SubTopic: Sign in with Apple Tags:
Replies
1
Boosts
0
Views
594
Activity
2w
Misclassification of Mainland China real-name anti-addiction verification as “Login Service” + Unfair/Mechanical Review Handling
a I am submitting this appeal because we believe our app was misunderstood and the review outcome and follow-up communication have been unfair and mechanically handled. 1) What happened / Outcome we disagree with Our submission was rejected under Guideline 4.8 – Design – Login Services, with the reviewer stating that our app uses a third-party login service but does not provide an equivalent login option that meets Apple’s requirements (limited data collection, private email option, no advertising tracking without consent). However, our game does not require or force any third-party login. The feature being treated as “login” is not a login service at all—it is Mainland China real-name / anti-addiction compliance verification. 2) Why we believe we comply with the App Review Guidelines A. The feature in question is compliance verification, not login Players do not need to create or log into any in-game account to play. The flow exists solely to satisfy Mainland China real-name/anti-addiction complianc
Topic: Privacy & Security SubTopic: Sign in with Apple Tags:
Replies
1
Boosts
0
Views
422
Activity
2w
Is calling different SBApplication objects from different threads bad?
Not quite but maybe sorta related to the errOSAInternalTableOverflow problem I asked about in a different thread, this one deals with crashes our app gets (and much more frequently lately after recent OS updates (15.7.3) are OK'd by our IT department). Our app can run multiple jobs concurrently, each in their own NSOperation. Each op creates its own SBApplication instance that controls unique instances of InDesignServer. What I'm seeing recently is lots of crashes happening while multiple ops are calling into ScriptingBridge. Shown at the bottom is one of the stack crawls from one of the threads. I've trimmed all but the last of our code. Other threads have a similar stack crawl. In searching for answers, Google's AI overview mentions If you must use multiple threads, ensure that each thread creates its own SBApplication instance… Which is what we do. No thread can reach another thread's SBApplication instance. Is that statement a lie? Do I need to lock around every ScriptingBridge call (which is goi
Topic: App & System Services SubTopic: Automation & Scripting Tags:
Replies
21
Boosts
0
Views
503
Activity
2w
Waiting for Review: TestFlight 25+ days, Production 10 days, no communication.
Hello, I'm a first time developer and both of my submissions for NexFi - Portfolio Tracker have been suck in Waiting for Review for an extended time. TestFlight: My first build was submitted on Feb 15th (25+ days) and still Waiting for Review Production/Distribution: Submitted March 2nd (10 days) and still Waiting for Review. It is a finance category app (portfolio tracker) that requires no login, no account creation, and no server side user data so I figured it should be a relatively quick process as there is a minimal privacy footprint. App Name: NexFi - Portfolio Tracker Platform: iOS App ID: 6759226354
Topic: App Store Distribution & Marketing SubTopic: App Review Tags:
Replies
4
Boosts
0
Views
141
Activity
2w