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“testflight the requested app is not avaliable”

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TestFlight install fails with “The requested app is not available or doesn’t exist” after successful upload (Flutter app)
Hello, I’m facing an issue installing my app from TestFlight on a physical iPhone device. App & Environment App: Desi Charades Framework: Flutter Distribution: TestFlight Build status: Upload completed Device: iPhone 7+ iOS version: 15.6 Tester type: Internal Apple Developer Program: Paid account Issue Description After uploading a build successfully to App Store Connect and adding it to TestFlight, the app appears in TestFlight with the Install button. However, when I tap Install, I receive the following error on the device: “Could not install Desi Charades App. The requested app is not available or doesn’t exist.” The build is visible in TestFlight, but installation fails immediately. Upload Warnings During archive upload, App Store Connect shows the following warnings: Upload Symbols Failed The archive did not include a dSYM for: ffmpegkit.framework li
Topic: App Store Distribution & Marketing SubTopic: TestFlight
1
0
249
Jan ’26
TestFlight install fails with “The requested app is not available or doesn’t exist” after successful upload (Flutter app)
Hello, I’m facing an issue installing my app from TestFlight on a physical iPhone device. App & Environment App: Desi Charades Framework: Flutter Distribution: TestFlight Build status: Upload completed (with warnings) Device: iPhone 7+ iOS version: 15.6 Tester type: Internal Apple Developer Program: Paid account Issue Description After uploading a build successfully to App Store Connect and adding it to TestFlight, the app appears in TestFlight with the Install button. However, when I tap Install, I receive the following error on the device: “Could not install Desi Charades App. The requested app is not available or doesn’t exist.” The build is visible in TestFlight, but installation fails immediately. Upload Warnings During archive upload, App Store Connect shows the following warnings: Upload Symbols Failed The archive did not include a dSYM for: ffmpeg
Topic: App Store Distribution & Marketing SubTopic: TestFlight
1
0
239
Feb ’26
Cannot open my application in Testflight
I published my distributed application on TestFlight to my internal testers. One of the internal testers asked me to open the distributed application in TestFlight. When I tried to open the distributed application in TestFlight, I received the error message The APP could not be loaded. Could not complete the request. Please try again. error message appears and says that the application cannot be executed. What is the possible cause?　Please let me know what to do. Thank you in advance.
Topic: App Store Distribution & Marketing SubTopic: TestFlight Tags:
0
0
472
Mar ’23
Reply to iOS app receipt validation failing
We've had the same problem. Apple's documentation says a receipt is provided on an install (doesn't say anything about an update), but our code tripped up because the receipt wasn't there. It seems like in the last couple of iOS updates that the receipt isn't sent along with the app, and I guess we're supposed to ask for it manually - which isn't the greatest idea, as you mention, since it presents the App Store sign-in dialog. On TestFlight for us this failed with an error code 100 in the delegate method - (void) request:(SKRequest *)request didFailWithError:(NSError *)error. We thought it was because of TestFlight; now I'm not so sure that it isn't something inside Apple.We changed receipt checking to tell us what was going on, and submitted a new build to see what would happen. That's how we found out that the receipt is missing. Other than asking every user to sign in to the App Store (and making sure that,
Topic: App Store Distribution & Marketing SubTopic: App Review Tags:
Jul ’15
Processed internal TestFlight builds fail to install: “The requested app is not available or doesn’t exist”
Hi, I’m seeing a strange TestFlight issue. My builds process successfully in App Store Connect, appear in TestFlight, and are assigned to internal testers, but installation fails immediately with: “The requested app is not available or doesn’t exist.” What I’ve verified: • builds are processed/completed • apps are visible in TestFlight • internal tester groups are configured • agreements/banking/tax are active This affects multiple apps in the same developer account. The issue started after adding a widget extension and moving to a new Swift-based workflow, so I’m trying to isolate whether this is: • signing/provisioning/entitlements • widget extension misconfiguration • or a backend issue on Apple’s side I’ve already contacted Apple Developer Support and submitted Feedback Assistant reports. Has anyone seen this exact behavior before?
Topic: App Store Distribution & Marketing SubTopic: TestFlight Tags:
0
0
223
2w
TESTFLIGHT ~ Unable to install app from testflight
Thank you in advance for your assistance. I have uploaded an app to TestFlight, but unfortunately, I am encountering difficulties in downloading it. I am receiving an alert stating, Could not install [NAME_APP]. Your request couldn't be completed. Please consider trying again. I sincerely hope that you can provide guidance as I have invested several days grappling with this issue. Your support is greatly appreciated.
Topic: App Store Distribution & Marketing SubTopic: TestFlight Tags:
0
0
409
Sep ’23
Processed internal TestFlight builds fail to install: “The requested app is not available or doesn’t exist”
Hi, I’m seeing a strange TestFlight issue. My builds process successfully in App Store Connect, appear in TestFlight, and are assigned to internal testers, but installation fails immediately with: “The requested app is not available or doesn’t exist.” What I’ve verified: • builds are processed/completed • apps are visible in TestFlight • internal tester groups are configured • agreements/banking/tax are active This affects multiple apps in the same developer account. The issue started after adding a widget extension and moving to a new Swift-based workflow, so I’m trying to isolate whether this is: • signing/provisioning/entitlements • widget extension misconfiguration • or a backend issue on Apple’s side I’ve already contacted Apple Developer Support and submitted Feedback Assistant reports. Has anyone seen this exact behavior before?
Topic: App Store Distribution & Marketing SubTopic: TestFlight
0
0
202
2w
TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
Hi, I’m experiencing a TestFlight issue affecting multiple apps in my account. Issue summary: • Several TestFlight builds across all of my apps expired at the same time. • After uploading new replacement builds, neither I nor my testers are able to install them. • Installation fails with the message: “Could not install {App Name}. The requested app is not available or doesn’t exist.” • The build shows as processed and available in App Store Connect. • Testers are already invited and active. • No redeem code is required. I am seeing the same issue on my own device as well. What I’ve tried: • Uploading new builds (incremented version + build number). • Confirmed builds are visible and available in App Store Connect. • Removing and re-adding testers. • Logging out of the app. • Deleting the app from the device. • Restarting the device. • Reinstalling directly from TestFlight. • R
Topic: App Store Distribution & Marketing SubTopic: TestFlight Tags:
2
0
317
Jan ’26
Reply to Missing push notification entitlements
Actually I did not say I couldn't upload. I do upload but right after it successfully upload I get this email saying that I added the push notifications code in my appdelegate but the app wasn't signed with push notifications entitlement (although it's not true). And the error is indeed related to reality because I make it avaliable for beta testing through Testflight and I cannot get a valid device push token. But the problem does not seen to be certificates or provisioning related as when I upload with crashlytics beta, I get a valid device push token and everything works great.
Topic: App & System Services SubTopic: Notifications Tags:
Jul ’15
visionOS TestFlight Error: "The requested app is not available or doesn't exist" on Install (Internal Testing)
Hi everyone, I’m encountering a persistent issue with a visionOS app distributed through TestFlight for internal testing. The Problem: I have successfully archived and distributed the build as an Internal Test. The testers (including myself) received the invitation, accepted it, and the app is visible in the TestFlight app on Apple Vision Pro. However, the moment we click the Install button, an alert pops up saying: The requested app is not available or doesn't exist. Context: Platform: visionOS (Targeting Vision Pro). App History: This is an ongoing project where the last distribution was about 5 months ago. The app has never been submitted for formal App Review or public release; it has only been used for TestFlight. Account Status: All agreements (including the Paid Applications Agreement) are active and in effect. What I have tried (but did not work): Re-uploading builds: Increased
Topic: App Store Distribution & Marketing SubTopic: TestFlight Tags:
0
0
90
4w
TestFlight install fails with “The requested app is not available or doesn’t exist” after successful upload (Flutter app)
Hello, I’m facing an issue installing my app from TestFlight on a physical iPhone device. App & Environment App: Desi Charades Framework: Flutter Distribution: TestFlight Build status: Upload completed Device: iPhone 7+ iOS version: 15.6 Tester type: Internal Apple Developer Program: Paid account Issue Description After uploading a build successfully to App Store Connect and adding it to TestFlight, the app appears in TestFlight with the Install button. However, when I tap Install, I receive the following error on the device: “Could not install Desi Charades App. The requested app is not available or doesn’t exist.” The build is visible in TestFlight, but installation fails immediately. Upload Warnings During archive upload, App Store Connect shows the following warnings: Upload Symbols Failed The archive did not include a dSYM for: ffmpegkit.framework li
Topic: App Store Distribution & Marketing SubTopic: TestFlight
Replies
1
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0
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249
Activity
Jan ’26
Why isn't TestFlight available for previous OSes?
Our application is available for current and previous generations of Mac OS. But our QA team can't test it, because Apple has inexplicably blocked previous OSes from TestFlight. Does anyone have an explanation for this idiotic policy?
Topic: App Store Distribution & Marketing SubTopic: TestFlight Tags:
Replies
0
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0
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1.1k
Activity
Apr ’22
TestFlight install fails with “The requested app is not available or doesn’t exist” after successful upload (Flutter app)
Hello, I’m facing an issue installing my app from TestFlight on a physical iPhone device. App & Environment App: Desi Charades Framework: Flutter Distribution: TestFlight Build status: Upload completed (with warnings) Device: iPhone 7+ iOS version: 15.6 Tester type: Internal Apple Developer Program: Paid account Issue Description After uploading a build successfully to App Store Connect and adding it to TestFlight, the app appears in TestFlight with the Install button. However, when I tap Install, I receive the following error on the device: “Could not install Desi Charades App. The requested app is not available or doesn’t exist.” The build is visible in TestFlight, but installation fails immediately. Upload Warnings During archive upload, App Store Connect shows the following warnings: Upload Symbols Failed The archive did not include a dSYM for: ffmpeg
Topic: App Store Distribution & Marketing SubTopic: TestFlight
Replies
1
Boosts
0
Views
239
Activity
Feb ’26
Cannot open my application in Testflight
I published my distributed application on TestFlight to my internal testers. One of the internal testers asked me to open the distributed application in TestFlight. When I tried to open the distributed application in TestFlight, I received the error message The APP could not be loaded. Could not complete the request. Please try again. error message appears and says that the application cannot be executed. What is the possible cause?　Please let me know what to do. Thank you in advance.
Topic: App Store Distribution & Marketing SubTopic: TestFlight Tags:
Replies
0
Boosts
0
Views
472
Activity
Mar ’23
Reply to iOS app receipt validation failing
We've had the same problem. Apple's documentation says a receipt is provided on an install (doesn't say anything about an update), but our code tripped up because the receipt wasn't there. It seems like in the last couple of iOS updates that the receipt isn't sent along with the app, and I guess we're supposed to ask for it manually - which isn't the greatest idea, as you mention, since it presents the App Store sign-in dialog. On TestFlight for us this failed with an error code 100 in the delegate method - (void) request:(SKRequest *)request didFailWithError:(NSError *)error. We thought it was because of TestFlight; now I'm not so sure that it isn't something inside Apple.We changed receipt checking to tell us what was going on, and submitted a new build to see what would happen. That's how we found out that the receipt is missing. Other than asking every user to sign in to the App Store (and making sure that,
Topic: App Store Distribution & Marketing SubTopic: App Review Tags:
Replies
Boosts
Views
Activity
Jul ’15
Processed internal TestFlight builds fail to install: “The requested app is not available or doesn’t exist”
Hi, I’m seeing a strange TestFlight issue. My builds process successfully in App Store Connect, appear in TestFlight, and are assigned to internal testers, but installation fails immediately with: “The requested app is not available or doesn’t exist.” What I’ve verified: • builds are processed/completed • apps are visible in TestFlight • internal tester groups are configured • agreements/banking/tax are active This affects multiple apps in the same developer account. The issue started after adding a widget extension and moving to a new Swift-based workflow, so I’m trying to isolate whether this is: • signing/provisioning/entitlements • widget extension misconfiguration • or a backend issue on Apple’s side I’ve already contacted Apple Developer Support and submitted Feedback Assistant reports. Has anyone seen this exact behavior before?
Topic: App Store Distribution & Marketing SubTopic: TestFlight Tags:
Replies
0
Boosts
0
Views
223
Activity
2w
TESTFLIGHT ~ Unable to install app from testflight
Thank you in advance for your assistance. I have uploaded an app to TestFlight, but unfortunately, I am encountering difficulties in downloading it. I am receiving an alert stating, Could not install [NAME_APP]. Your request couldn't be completed. Please consider trying again. I sincerely hope that you can provide guidance as I have invested several days grappling with this issue. Your support is greatly appreciated.
Topic: App Store Distribution & Marketing SubTopic: TestFlight Tags:
Replies
0
Boosts
0
Views
409
Activity
Sep ’23
Reply to is XCode 11 avaliable in the Mac App Store yet?
>...is XCode 11 avaliable in the Mac App Store yetYes.https://apps.apple.com/us/app/xcode/id497799835?mt=12
Topic: Developer Tools & Services SubTopic: Xcode Tags:
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Activity
Sep ’19
Processed internal TestFlight builds fail to install: “The requested app is not available or doesn’t exist”
Hi, I’m seeing a strange TestFlight issue. My builds process successfully in App Store Connect, appear in TestFlight, and are assigned to internal testers, but installation fails immediately with: “The requested app is not available or doesn’t exist.” What I’ve verified: • builds are processed/completed • apps are visible in TestFlight • internal tester groups are configured • agreements/banking/tax are active This affects multiple apps in the same developer account. The issue started after adding a widget extension and moving to a new Swift-based workflow, so I’m trying to isolate whether this is: • signing/provisioning/entitlements • widget extension misconfiguration • or a backend issue on Apple’s side I’ve already contacted Apple Developer Support and submitted Feedback Assistant reports. Has anyone seen this exact behavior before?
Topic: App Store Distribution & Marketing SubTopic: TestFlight
Replies
0
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0
Views
202
Activity
2w
Reply to CloudKit support in In-House apps
CloudKit is avaliable to any App Store or In-house apps. Those documents are out of date.Take a look at the table here to see the current capability maps.
Topic: Developer Tools & Services SubTopic: General Tags:
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Activity
Feb ’18
Apple don't review my request testflight
i don't know why Apple doesn't check my request. After 2 months, Apple still did not bother to review and did not leave any comments. today i try again with my new app and over 24h my ticket still there. althought i already send 3 emails for push them
Topic: App Store Distribution & Marketing SubTopic: App Review Tags:
Replies
0
Boosts
0
Views
648
Activity
Mar ’24
TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
Hi, I’m experiencing a TestFlight issue affecting multiple apps in my account. Issue summary: • Several TestFlight builds across all of my apps expired at the same time. • After uploading new replacement builds, neither I nor my testers are able to install them. • Installation fails with the message: “Could not install {App Name}. The requested app is not available or doesn’t exist.” • The build shows as processed and available in App Store Connect. • Testers are already invited and active. • No redeem code is required. I am seeing the same issue on my own device as well. What I’ve tried: • Uploading new builds (incremented version + build number). • Confirmed builds are visible and available in App Store Connect. • Removing and re-adding testers. • Logging out of the app. • Deleting the app from the device. • Restarting the device. • Reinstalling directly from TestFlight. • R
Topic: App Store Distribution & Marketing SubTopic: TestFlight Tags:
Replies
2
Boosts
0
Views
317
Activity
Jan ’26
Reply to Missing push notification entitlements
Actually I did not say I couldn't upload. I do upload but right after it successfully upload I get this email saying that I added the push notifications code in my appdelegate but the app wasn't signed with push notifications entitlement (although it's not true). And the error is indeed related to reality because I make it avaliable for beta testing through Testflight and I cannot get a valid device push token. But the problem does not seen to be certificates or provisioning related as when I upload with crashlytics beta, I get a valid device push token and everything works great.
Topic: App & System Services SubTopic: Notifications Tags:
Replies
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Views
Activity
Jul ’15
"Your request couldn't be completed" when trying to install a new build from testflight
Whenever I try to install a new build from testflight I get this error Could not install [appname]. Your request couldn't be completed. Try again. Deleted the whole app and started again but nothing seems to work. No occured when compiling the app during development locally.
Topic: App Store Distribution & Marketing SubTopic: TestFlight Tags:
Replies
17
Boosts
0
Views
10k
Activity
Mar ’22
visionOS TestFlight Error: "The requested app is not available or doesn't exist" on Install (Internal Testing)
Hi everyone, I’m encountering a persistent issue with a visionOS app distributed through TestFlight for internal testing. The Problem: I have successfully archived and distributed the build as an Internal Test. The testers (including myself) received the invitation, accepted it, and the app is visible in the TestFlight app on Apple Vision Pro. However, the moment we click the Install button, an alert pops up saying: The requested app is not available or doesn't exist. Context: Platform: visionOS (Targeting Vision Pro). App History: This is an ongoing project where the last distribution was about 5 months ago. The app has never been submitted for formal App Review or public release; it has only been used for TestFlight. Account Status: All agreements (including the Paid Applications Agreement) are active and in effect. What I have tried (but did not work): Re-uploading builds: Increased
Topic: App Store Distribution & Marketing SubTopic: TestFlight Tags:
Replies
0
Boosts
0
Views
90
Activity
4w