Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Posts under Developer Program tag

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I get an error message when I try to enroll in the Apple Developer Account
I'm trying to enroll in the Apple Developer Account, but when I click on "subscribe," I get an error message that says, "Your purchase could not be completed. For assistance, contact iTunes Support." I've already added UPI as a payment method in the App Store and added 100 rupees from UPI to my Apple account.
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285
Jan ’25
Query regarding changing the account details
Hi everyone, I have created an Apple Developer Account for our company here in India. We are yet to launch our iOS Mobile App. However, recently we have also opened our branch in UAE and we want to change all the account details as per UAE’s Branch - Organisation’s name, DUNS Number, etc. I have submitted the change request of the details in the same developer account. Is it alright? How much time does Apple take in this regard? Do we have to create a new account for this or amendments can be made? Best Regards
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240
Jan ’25
Issues with Apple Developer Account and Revoked Certificates
Hello, I am experiencing a critical issue with my Apple Developer Program account. I successfully enrolled months ago, and my subscription is active as per my account details. However, I am now unable to access my developer membership features, and when I sign into my account it redirects me to the enrollment page as if I had never enrolled. Key details of the issue: Active subscription: My Apple Developer Program membership is active and set to renew on 17 October 2025. The subscription page confirms this, and the payment was successfully processed. REVOKED CERTIFICATES: Certificates I created weeks ago have been revoked without any explanation or notification. No email notifications: I have not received any communication from Apple regarding issues with my account or certificates. Attempts to Resolve: Cleared cookies and cache. Tried logging in on multiple devices and browsers. Signed out of all devices and logged back in. Could someone please assist me in understanding why my account is behaving this way? Is there a specific team or channel I should contact to escalate this issue? Thank you in advance for your help!
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635
Jan ’25
Developer account stuck in limbo (Case ID: 102451753655)
Hi everyone, I’m seeking advice or guidance regarding a frustrating issue with my Apple Developer Account that’s been unresolved since October this year. Here’s the situation: My account was fully functional from October 2023 until October 13, 2024. During that time, my enrollment as a US LLC was accepted, I paid the membership fee with auto-renew enabled, and everything was in order. On October 13, 2024, I encountered a problem where my account is now stuck in what seems like a “limbo.” When I log in to developer.apple.com, I see an option to “Enroll today,” but clicking it shows the error: “Sorry, you can’t enroll at this time. Your Apple ID is already associated with the Account Holder of a membership.” I’ve contacted Apple Support multiple times over the past month and a half. Each time, I’ve been told my case (ID: 102451753655) has been escalated to an internal review team, but I’ve received no updates, timelines, or resolutions. This issue is severely impacting my business, as my app is ready for release but cannot be published. I’m looking for advice: • Has anyone experienced something similar? • Are there alternative ways to escalate this issue beyond the usual support channels? At this point, I’m considering taking this issue to public platforms like Twitter/X and LinkedIn to get Apple’s attention. If the problem persists, I’ll likely need to involve legal representation. Any help or suggestions would be greatly appreciated. Thank you,
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Jan ’25
Shocked by Apple Developer Program Experience – Account Banned Without Explanation
I am absolutely shocked and frustrated by the way the Apple Developer Program operates. My team and I recently attempted to launch two completely unique applications through the platform: Goal Hero and Redsport App. Both apps were thoroughly reviewed by our team lead during a code review to ensure they met all the required standards. However, despite all our efforts, Apple repeatedly rejected our submissions without providing clear, actionable feedback. After multiple attempts to communicate and understand the issues, Apple has now banned our developer account entirely and hasn’t responded to any of my inquiries for over a month. We are a legitimate game development studio working under the name Betonred. We’ve always adhered to ethical practices and were excited to expand our business on the App Store after years of success on Google Play. This experience has left us questioning Apple’s commitment to supporting developers, especially smaller teams trying to grow. Honestly, at this point, I am considering restructuring our entire business model to return to focusing solely on Google Play. Apple’s lack of transparency, poor communication, and seemingly arbitrary decisions have made it nearly impossible to work effectively within this ecosystem. Has anyone else faced similar issues? What’s the best course of action here? Apple’s system feels completely broken.
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789
Jan ’25
iPad IOS 18.3 Beta 2 Disables All Audio
With the installation of IPad IOS 18.3 Beta 1 a few weeks ago all audio on my iPad has been disabled. This includes internal speakers and all external devices from Bluetooth and Airplay. Today I installed a much anticipated 18.3 Beta 2 update hoping that the issues would be resolved as I had been following multiple posts about the audios issue on this site along with site as Reddit. Still no audio. I don‘t understand how the developers rolled out with this update knowing that the biggest fix needed to be the audio. I honestly don’t see how 18.3 Beta 1 even made it out of the sandbox without someone discovering this issue.
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1.4k
Jan ’25
Issue with Paying Apple Developer Fee Using Prepaid Card in Cameroon
Hello Apple Developer Community, I am encountering an issue while trying to pay the $119.99 Apple Developer Program fee through the Apple Developer app. I have linked a prepaid card to my Apple ID, which works perfectly fine for other purchases and subscriptions, but I am unable to complete the payment for the developer fee. Here are the details of the issue: Payment Method: Prepaid card connected to my Apple ID. Amount: $119.99 (Apple Developer Program fee). Location: Cameroon. Other Transactions: All other purchases and subscriptions using the same prepaid card have been processed successfully without any issues. When I attempt to pay for the developer fee, the payment doesn’t go through, and I receive an error message (Payment Failed). I’ve verified that my card has sufficient funds and that the information is correctly entered in my Apple ID account settings. Has anyone else faced a similar issue, particularly with prepaid cards or payments in Cameroon? Any advice or guidance on how to resolve this problem would be greatly appreciated. Thanks in advance for your help!
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305
Jan ’25
Can't complete the Apple Developer Program Enrollment
We've been having some troubles to create a new account for apple developer for the company i'm currently working for. The first feedback we got was that I could create my personal account and then transfer the Duns Number for the company account when the problem would be solved. We have the Duns Number, but I can't create the Apple Developer Program because of the following warning: Tell us about your organization. Legal Entity Name The information you entered did not match your D&B profile. Before submitting your information, check your D&B profile. If you've recently changed your legal entity name, update your D&B profile. We are from Brazil and the support for the apple developer is only USA or Canada. Could you help us? We have a lot of questions. We need to create the account so that we could publish our APP But so far we couldn't create the account
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470
Jan ’25
Email from app_notification@apple.com - Phishing?
Hi, a few weeks ago I received this email: "Notification of Apple Developer Program License Agreement (PLA) violation" by app_notification @apple.com. Content was: "We are writing to inform you that your company is not in compliance with the Apple Developer Program License Agreement (PLA). Section 11.2 (Termination) states: (g) if You engage, or encourage others to engage, in any misleading, fraudulent, improper, unlawful or dishonest act relating to this Agreement, including, but not limited to, misrepresenting the nature of Your Application (e.g., hiding or trying to hide functionality from Apple’s review, falsifying consumer reviews for Your Application, engaging in payment fraud, etc.). Be aware that manipulating App Store chart rankings, user reviews or search index may result in the loss of your developer program membership. Please address this issue promptly." and indeed, there was a problem with an app, which I then fixed. But then it started to become a little bit weird, which makes me think it could be a phishing attempt. I asked them for more information, which app they are talking about, etc., but I only received this reply: "Hello, We would like to speak with you about your apps on the App Store.  Please provide a number where you can be reached and we will contact you at our next opportunity.  Sincerely,  Apple" I replied to them I am currently on holiday and would like to clarify this via email and that I fixed the problems (they didn't tell me which app or what exactly was wrong, but I checked it by myself) What was their reply? Exactly the same as above: "Hello, We would like to speak with you about your apps on the App Store.  Please provide a number where you can be reached and we will contact you at our next opportunity.  Sincerely,  Apple" So, I replied again and asked them if they could just tell me what is wrong and if this problem still exists, etc. Their reply: "Hello, We would like to speak with you about your apps on the App Store.  Please provide a number where you can be reached and we will contact you at our next opportunity.  Sincerely,  Apple" They basically sent me the exact same email 3x in a row without answering any of my questions or telling me any details. At this point, I am really not sure anymore if this legit or not. I opened a support ticket with Apple and ask them if it's legit, but no reply so far. Did someone made any similar experience on here?
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3.7k
Jan ’25
I am getting the error - "Purchase your membership. To continue your enrollment, complete your purchase now"
Hi Everyone, I have signed up and paid (it has come off my Credit Card) for Apple Developer last Thursday and my account has been stuck on: "Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process." I have emailed them and have not received a reply. I want to give them a call but they are also not available for calls either. I have looked to see if the reason they are being slow is because of the Christmas/New Year period but couldn't find any information. What can I do? Thanks
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451
Dec ’24
Developer Account Renewal Country Payment Change
Hi, Help!! So I was in Thailand for a number of years and developed an app over there and signed up as a developer over there. But now I'm in the USA indefinitely and I'm unable to change my payment method. How can I change it? I called the USA support line twice and no one was able to help me. I tried the Thailand phone number and I'm unable to call from the USA. Any suggestions? Thanks!!
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331
Dec ’24
Instance methods don't work on iOS18.2.
I am using CHCSVParser in objective-c to use the CSVString extension of the Array instance method. When I installed a new app on iOS18.1.1, the correct value (@"Application,"abc,def"") was returned for both the first and second turns, but when I installed a new app on iOS18.2, the correct value was returned for the first turn, but @"" was returned for the second turn. Even when I debug with step into, I can enter the CSVString for the first turn, but I cannot enter it for the second turn and after. It's as if the instance method is not being generated. There are in-app purchases between the first and second turns, but the view controllers that are called are also the same. Is there any change between iOS18.1.1 and iOS18.2? [Code] NSArray *application = [NSArray arrayWithObjects:KEY_APPLICATION, @"abc,def", nil]; NSString *applistring = [application CSVString]; NSString *appliStr = [application CSVString]; [Debug window 18.1.1 First] application __NSArrayI * @"2 elements" 0x0000000302118c00 [0] __NSCFConstantString * @"Application" 0x00000001005deab8 [1] __NSCFConstantString * @"abc,def" 0x00000001005deb78 applistring __NSCFString * @"Application,"abc,def"" 0x0000000302f7d050 appliStr __NSCFString * @"Application,"abc,def"" 0x0000000302f706f0 [18.1.1 Second] application __NSArrayI * @"2 elements" 0x00000003021b5200 [0] __NSCFConstantString * @"Application" 0x00000001005deab8 [1] __NSCFConstantString * @"abc,def" 0x00000001005deb78 applistring __NSCFString * @"Application,"abc,def"" 0x0000000302ff6dc0 appliStr __NSCFString * @"Application,"abc,def"" 0x0000000302fa4d20 [18.2 First] sapplication __NSArrayI * @"2 elements" 0x00000003019d7e80 [0] __NSCFConstantString * @"Application" 0x00000001041c6ab8 [1] __NSCFConstantString * @"abc,def" 0x00000001041c6b78 applistring __NSCFString * @"Application,"abc,def"" 0x000000030179e430 appliStr __NSCFString * @"Application,"abc,def"" 0x000000030179e5e0 [18.2 Second] application __NSArrayI * @"2 elements" 0x00000003019679a0 [0] __NSCFConstantString * @"Application" 0x00000001041c6ab8 [1] __NSCFConstantString * @"abc,def" 0x00000001041c6b78 applistring __NSCFConstantString * @"" 0x00000001efa04768 appliStr __NSCFConstantString * @"" 0x00000001efa04768
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496
Dec ’24
Enrollment: Documentation needed
I tried already twice to enroll to the developer program and I'm stuck again at the same point after receiving an email from Apple program stating: "Please note that we still need the documentation we requested two weeks ago in an email titled “Request for Enrollment Documents”." Except I've never received such an email and I don't know which documents I should upload. I tried to contact by mail or phone the assistance but I never managed to succeed in having a response. Thanks
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599
Dec ’24
Membership Purchase Issue
Dear Team, We are stuck in membership enrollment process at the purchase stage. We enter the payment details, get the message that our purchase will be completed in 48 hours, but after some time, it reverts back to the same stage of purchase your membership without any error or information. This has happened for 3-4 times till now. Kindly let us know how to resolve this issue and move forward with the enrollment process. Thanks.
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532
Dec ’24