Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Posts under Developer Program tag

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Cant update account information or switch to org membership
Hi everyone, I need to update the "Membership details" of my Apple Developer account and for some reason it won't let me. When I click on "Update your information" and select either "Change contact details" or "Switch to organization membership" I just get redirected to https://developer.apple.com/unauthorized This is an old account I'm trying to re-activate, my Apple Developer Program membership has expired. Will renewing the membership solve this? I want to "Switch to organization membership", Will I have to pay again for this? Thanks!
0
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47
Apr ’26
I can't activate my membership and I'm having a strange problem.
Hello everyone, I'm having trouble with my Apple Developer Program registration and need any help. I received an email from Apple Developer Support stating that my application was rejected because my company website was deemed unusable or invalid. However, my website is active, publicly accessible, and fully functional. The email asked me to submit a new registration application. But when I log into my Apple Developer account, I don't see an option to submit a new application. Instead, I'm redirected to the membership payment page. I completed the payment yesterday, but after payment I still see the same page and the message stating that the process may take up to 48 hours. I also requested a support call from Apple, but haven't been able to connect with anyone yet. At this point, I'm confused: Is my original registration still active? Is my payment being processed normally? Do I still need to submit a new application somehow? Has anyone experienced a similar situation or knows the best next step? Thank you.
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71
Apr ’26
Charged $99 for Developer Program, but Membership is Still Inactive (Invoice Received)
Hi everyone, I'm hoping to get some advice or visibility from Apple staff here, as my team is currently completely stuck. On April 10th, we enrolled in the Apple Developer Program. Our credit card was successfully charged $99, and we received the official Apple invoice receipt (Invoice #MC64187422). However, almost a week later, the membership status has not updated to active. The developer portal still prompts us to "Complete your purchase", and if we click it, it gives a warning about withdrawing the enrollment. We are on a very tight schedule to release a gamification app for our corporate clients by late April, and this enrollment delay is severely impacting our deployment timeline. I've already emailed Developer Support but haven't received a response in days. I also tried using the "Request a call" feature. However, because I am the technical lead handling the setup for the team and my name doesn't exactly match the account owner's name, the phone support agent was unable to assist me further due to security policies. Has anyone experienced this kind of "stuck" status after the payment has already been captured and invoiced? Is there a specific way to escalate this pending enrollment so we can meet our project deadline? Any advice would be greatly appreciated. Thanks in advance!
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43
Apr ’26
Apple Developer Account Still Pending After Payment (Invoice Received)
Hi, I enrolled in the Apple Developer Program a few days ago and completed the payment successfully. I have also received the invoice confirming the $99 charge. However, my account is still showing as “Pending” and has not been activated yet. Here are my details: Enrollment ID: J3Y5R3YB88 Order Number: D004756535 Case ID: 102869013588 It has been several days and I have not received any response from support yet. This delay is blocking my work as I need to proceed with app deployment. Has anyone faced a similar issue? Any help or escalation from Apple would be greatly appreciated. Thank you.
0
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55
Apr ’26
Apple Developer Account permanent Termination/Deletion request
I am requesting full deletion and termination of my apple developer account and all data and revocation of the Apple Developer Agreement. I am revoking Apple Developer Agreement. This should be irreversible. I have already tried to contact apple developer support few times and the request just gets ignored and closed. The developer account is associated with my Apple ID that I am on forums with. Thanks.
9
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320
Apr ’26
Enrollment stuck on "Pending complete your purchase" for 6 days, payment confirmed
Hello, I enrolled in the Apple Developer Program as an individual and my account has been stuck in a pending state for 6 days with no progress. What I'm seeing: Account status shows Pending in the top-right dropdown The portal displays a banner: "Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process." It has now been well past 48 hours (6 days) Payment status: Payment was successfully charged confirmed on my bank statement I received an official receipt from Apple with an order number No refund or reversal has been issued What I've tried: Waiting the advertised 48 hours (now 6 days past) Signing out and back in Opened a case via Account Help no response yet I'd prefer not to click "complete your purchase now" since payment has already been captured and I don't want to risk a duplicate charge. I have raised ticket on 12th of April and received no reply. Requested call backs waited almost 2+ hours across 3 calls no agent connected. Has anyone experienced this specific state where payment is confirmed on Apple's side but enrollment remains pending indefinitely? Any staff member who can point me toward the right resolution path would be greatly appreciated. Thank you.
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126
Apr ’26
Notice of Termination. How to contact Apple and restore my account and apps?
Received email from Apple with title "notification of apple Developer Program License Agreement (“DPLA”) violation." We're writing to inform you that your company isn't in compliance with the Apple Developer Program License Agreement (DPLA). Section 11.2 (Termination) states: (g) if You engage, or encourage others to engage, in any misleading, fraudulent, improper, unlawful or dishonest act relating to this Agreement, including, but not limited to, misrepresenting the nature of Your Application (e.g., hiding or trying to hide functionality from Apple’s review, falsifying consumer reviews for Your Application, engaging in payment fraud, etc.). Be aware that manipulating App Store chart rankings, user reviews or search index may result in the loss of your developer program membership. Please address this issue promptly. Same day i response that do not did any actions from this list or similar to them, describing every point. Next day i received response Thank you for your reply. As noted in the original notification, manipulating App Store chart rankings, user reviews, or search index is a violation of the Apple Developer Program License Agreement (DPLA) and may result in the loss of your Developer program membership. We suggest you conduct internal investigations to ensure you and any third-parties you may work with are in compliance with the DPLA and App Store Review Guidelines. We also encourage you to closely monitor your app activities. If you notice any unusual activity in the future, please follow these steps: Sign in to App Store Connect > Contact Us > Report a Concern > Report a Fraud Concern. We are unable to provide additional information at this time. Thank you for your efforts to make the App Store a safe and enjoyable experience for users and a great opportunity for all developers to be successful. I made response, that i checked everything, only one problem was in backend functionality working badly, but already fixed it (it was not about Apple license rules, it is just one of app functionalities returns error instead of answer. And it was fixed) Also i asked if current problem is solved and write emails if something else needs to be fixed. But no any responses was, and in 20 days i received email "Notice of Termination" Pursuant to Section 3.2(f) of the ADP Agreement, you agreed that you would not “commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program…” Apple has good reason to believe that you violated this Section due to documented indications of fraudulent conduct associated with your account. ... "AppStoreConnect -> Contact Us" page not working, because i cannot log in for it. Please help to resolve this problem: How to contact with apple in a fast way to describe that i did not do any actions that are not in compliance and find a way to fix and restore account and app. App used Auto-renewable subscriptions, so we have maximum 1 week to restore app before subscriptions automatically canceling At least, how to get payments for subscriptions that was already collected by app. Apple wrote "If applicable, no further payments will be made to you pursuant to Section 7.1 of the Paid Applications agreement (Schedules 2 and 3 to the ADP Agreement)." But i ready to prove and discuss that I am not at fault, and if there is fault in the third-party companies promoting my app - the promotion will be stoped
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1.6k
Apr ’26
Apple Developer enrollment taking 6+ weeks
Hi everyone, I'm at the six-week mark of my Apple Developer Program enrollment and feeling pretty stuck. I wanted to post here to see if anyone else has been through something similar — and, hopefully, to get some guidance on what to do next. Six weeks since I submitted my enrollment application. Zero email updates from Apple at any point during this time — no acknowledgment, no status change, nothing. I called Apple Developer support about two weeks ago. The representative told me that additional documents had been requested and submitted on my behalf. That was promising — but since then, complete silence. I have heard nothing further in the two weeks since that call. I understand there can be legitimate delays, especially for organizations or businesses going through identity verification. But six weeks without any proactive communication feels excessive, and it's making it difficult to plan any development work or App Store submissions. Has anyone else experienced a timeline like this? Any insight from folks who've been through a lengthy enrollment would be really appreciated. At this point I'm not sure if I should keep waiting, call again, or try something else entirely. Thanks in advance.
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49
Apr ’26
Help: Wrong Apple Developer Program Choice While Enrollment Is Processing
Hi everyone, I’m looking for advice regarding an Apple Developer Program enrollment issue. I recently submitted an enrollment request, which is currently still “processing.” However, I realized afterward that I selected the wrong enrollment option for my intended use (internal distribution). I have not completed the payment yet, and I’ve already contacted Apple Developer Support requesting to update or cancel the enrollment so I can choose the correct program but I haven’t received a response yet. Has anyone experienced something similar? Can Apple modify the enrollment before payment? Or is it better to just wait and let it expire, then reapply? Any guidance or shared experiences would be really helpful. Thanks in advance!
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56
Apr ’26
Trying to renew apple developer account after 2 years expiration
I recently renewed my Apple Developer account after a 2-year expiration and updated my payment details. I also received the new license agreement and accepted it. However, my account is still not marked as active, and I’m currently unable to deploy my app via TestFlight. I have already tried contacting support via email and phone but have not received a response yet. This issue is blocking our development and release process. Could you please advise on how to resolve this or escalate the case? Thank you in advance for your support.
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75
Apr ’26
Stuck at membership enrollment
Hi, ı was stuck at the very beginning even before i pay for the programme, when i click to ‘enroll today’ it says ‘your application under review’ but i even did not apply and did not pay yet! It seems there is a techical problem but i am also not able to reach the support team at the programme. ı’ve been mailing and trying to call somewhere to get help. It should not be such to solve a very simple problem l!
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116
Apr ’26
What is going on with the developer program
Ive paid the 99$ fee almost 6 days ago while it said 48h and i’ll get the progra.. well i haven’t recived nothing, I’ve contacted apple support nearly 5 times, Guess what? No response. ive called their support “uhm sorry im not working in the development team sent us an email“ lmao tried yall are ignoring ur clients which is disappointing.. any ideas of what can i do next to GET access to my account which ive paid for?
3
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138
Apr ’26
Cant update account information or switch to org membership
Hi everyone, I need to update the "Membership details" of my Apple Developer account and for some reason it won't let me. When I click on "Update your information" and select either "Change contact details" or "Switch to organization membership" I just get redirected to https://developer.apple.com/unauthorized This is an old account I'm trying to re-activate, my Apple Developer Program membership has expired. Will renewing the membership solve this? I want to "Switch to organization membership", Will I have to pay again for this? Thanks!
Replies
0
Boosts
0
Views
47
Activity
Apr ’26
I can't activate my membership and I'm having a strange problem.
Hello everyone, I'm having trouble with my Apple Developer Program registration and need any help. I received an email from Apple Developer Support stating that my application was rejected because my company website was deemed unusable or invalid. However, my website is active, publicly accessible, and fully functional. The email asked me to submit a new registration application. But when I log into my Apple Developer account, I don't see an option to submit a new application. Instead, I'm redirected to the membership payment page. I completed the payment yesterday, but after payment I still see the same page and the message stating that the process may take up to 48 hours. I also requested a support call from Apple, but haven't been able to connect with anyone yet. At this point, I'm confused: Is my original registration still active? Is my payment being processed normally? Do I still need to submit a new application somehow? Has anyone experienced a similar situation or knows the best next step? Thank you.
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0
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0
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71
Activity
Apr ’26
Apple Developer Enrolment
Hey! I am new to the apple developer enrolment program and it seemed alright to me when I started to fill all of the spaces, but when it lead to the paying process I started to have an issue. The issue is that I fill the spaces to pay, but I never receive the email for actually the bill, so I do not pay and receive the enrol. How do I fix it?
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3
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3
Views
612
Activity
Apr ’26
i didnt got membership access although i made payment
i made payment. for the apple membership of 99$ 5 days ago, till now i didnt got access for the membership, it shows pending payment, please help me in this
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0
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0
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56
Activity
Apr ’26
Urgent: Apple Developer Account Approval Delay
Dear Apple Support Team, I purchased an Apple Developer account, but it has still not been approved even after 8 days. I have sent more than 10 emails regarding this issue, but I have not received any response so far. I kindly request you to look into this matter and resolve it on priority.
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0
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0
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49
Activity
Apr ’26
Charged $99 for Developer Program, but Membership is Still Inactive (Invoice Received)
Hi everyone, I'm hoping to get some advice or visibility from Apple staff here, as my team is currently completely stuck. On April 10th, we enrolled in the Apple Developer Program. Our credit card was successfully charged $99, and we received the official Apple invoice receipt (Invoice #MC64187422). However, almost a week later, the membership status has not updated to active. The developer portal still prompts us to "Complete your purchase", and if we click it, it gives a warning about withdrawing the enrollment. We are on a very tight schedule to release a gamification app for our corporate clients by late April, and this enrollment delay is severely impacting our deployment timeline. I've already emailed Developer Support but haven't received a response in days. I also tried using the "Request a call" feature. However, because I am the technical lead handling the setup for the team and my name doesn't exactly match the account owner's name, the phone support agent was unable to assist me further due to security policies. Has anyone experienced this kind of "stuck" status after the payment has already been captured and invoiced? Is there a specific way to escalate this pending enrollment so we can meet our project deadline? Any advice would be greatly appreciated. Thanks in advance!
Replies
0
Boosts
0
Views
43
Activity
Apr ’26
Apple Developer Account Still Pending After Payment (Invoice Received)
Hi, I enrolled in the Apple Developer Program a few days ago and completed the payment successfully. I have also received the invoice confirming the $99 charge. However, my account is still showing as “Pending” and has not been activated yet. Here are my details: Enrollment ID: J3Y5R3YB88 Order Number: D004756535 Case ID: 102869013588 It has been several days and I have not received any response from support yet. This delay is blocking my work as I need to proceed with app deployment. Has anyone faced a similar issue? Any help or escalation from Apple would be greatly appreciated. Thank you.
Replies
0
Boosts
0
Views
55
Activity
Apr ’26
Enrollment confirmation?
Hi, my individual Apple Developer Program enrollment is pending since April 10, 2026. Payment of $99 was charged and confirmed on my credit card. Account still shows 'Pending' with 'complete your purchase now' message. I have submitted support request with no response. Order number: W1322582048. Please advise; many thanks.
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1
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0
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65
Activity
Apr ’26
Apple Developer Enrollment Pending
I made my purchase on 12 April 2026 It said within 24-48 hours but i haven't received any email aside from the payment receipts. I created ticket but no response from that been 48 hours. Cannot find any phone number to contact on. Any help?
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0
Boosts
1
Views
74
Activity
Apr ’26
Apple Developer Account permanent Termination/Deletion request
I am requesting full deletion and termination of my apple developer account and all data and revocation of the Apple Developer Agreement. I am revoking Apple Developer Agreement. This should be irreversible. I have already tried to contact apple developer support few times and the request just gets ignored and closed. The developer account is associated with my Apple ID that I am on forums with. Thanks.
Replies
9
Boosts
0
Views
320
Activity
Apr ’26
Enrollment stuck on "Pending complete your purchase" for 6 days, payment confirmed
Hello, I enrolled in the Apple Developer Program as an individual and my account has been stuck in a pending state for 6 days with no progress. What I'm seeing: Account status shows Pending in the top-right dropdown The portal displays a banner: "Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process." It has now been well past 48 hours (6 days) Payment status: Payment was successfully charged confirmed on my bank statement I received an official receipt from Apple with an order number No refund or reversal has been issued What I've tried: Waiting the advertised 48 hours (now 6 days past) Signing out and back in Opened a case via Account Help no response yet I'd prefer not to click "complete your purchase now" since payment has already been captured and I don't want to risk a duplicate charge. I have raised ticket on 12th of April and received no reply. Requested call backs waited almost 2+ hours across 3 calls no agent connected. Has anyone experienced this specific state where payment is confirmed on Apple's side but enrollment remains pending indefinitely? Any staff member who can point me toward the right resolution path would be greatly appreciated. Thank you.
Replies
0
Boosts
0
Views
126
Activity
Apr ’26
Notice of Termination. How to contact Apple and restore my account and apps?
Received email from Apple with title "notification of apple Developer Program License Agreement (“DPLA”) violation." We're writing to inform you that your company isn't in compliance with the Apple Developer Program License Agreement (DPLA). Section 11.2 (Termination) states: (g) if You engage, or encourage others to engage, in any misleading, fraudulent, improper, unlawful or dishonest act relating to this Agreement, including, but not limited to, misrepresenting the nature of Your Application (e.g., hiding or trying to hide functionality from Apple’s review, falsifying consumer reviews for Your Application, engaging in payment fraud, etc.). Be aware that manipulating App Store chart rankings, user reviews or search index may result in the loss of your developer program membership. Please address this issue promptly. Same day i response that do not did any actions from this list or similar to them, describing every point. Next day i received response Thank you for your reply. As noted in the original notification, manipulating App Store chart rankings, user reviews, or search index is a violation of the Apple Developer Program License Agreement (DPLA) and may result in the loss of your Developer program membership. We suggest you conduct internal investigations to ensure you and any third-parties you may work with are in compliance with the DPLA and App Store Review Guidelines. We also encourage you to closely monitor your app activities. If you notice any unusual activity in the future, please follow these steps: Sign in to App Store Connect > Contact Us > Report a Concern > Report a Fraud Concern. We are unable to provide additional information at this time. Thank you for your efforts to make the App Store a safe and enjoyable experience for users and a great opportunity for all developers to be successful. I made response, that i checked everything, only one problem was in backend functionality working badly, but already fixed it (it was not about Apple license rules, it is just one of app functionalities returns error instead of answer. And it was fixed) Also i asked if current problem is solved and write emails if something else needs to be fixed. But no any responses was, and in 20 days i received email "Notice of Termination" Pursuant to Section 3.2(f) of the ADP Agreement, you agreed that you would not “commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program…” Apple has good reason to believe that you violated this Section due to documented indications of fraudulent conduct associated with your account. ... "AppStoreConnect -> Contact Us" page not working, because i cannot log in for it. Please help to resolve this problem: How to contact with apple in a fast way to describe that i did not do any actions that are not in compliance and find a way to fix and restore account and app. App used Auto-renewable subscriptions, so we have maximum 1 week to restore app before subscriptions automatically canceling At least, how to get payments for subscriptions that was already collected by app. Apple wrote "If applicable, no further payments will be made to you pursuant to Section 7.1 of the Paid Applications agreement (Schedules 2 and 3 to the ADP Agreement)." But i ready to prove and discuss that I am not at fault, and if there is fault in the third-party companies promoting my app - the promotion will be stoped
Replies
3
Boosts
1
Views
1.6k
Activity
Apr ’26
Update membership details
I can't seem to find any way to update my now legacy details since moving country. My general apple account has changed just fine but my developer account still shows as UK and no way to update. Any ideas?
Replies
1
Boosts
0
Views
64
Activity
Apr ’26
Apple Developer enrollment taking 6+ weeks
Hi everyone, I'm at the six-week mark of my Apple Developer Program enrollment and feeling pretty stuck. I wanted to post here to see if anyone else has been through something similar — and, hopefully, to get some guidance on what to do next. Six weeks since I submitted my enrollment application. Zero email updates from Apple at any point during this time — no acknowledgment, no status change, nothing. I called Apple Developer support about two weeks ago. The representative told me that additional documents had been requested and submitted on my behalf. That was promising — but since then, complete silence. I have heard nothing further in the two weeks since that call. I understand there can be legitimate delays, especially for organizations or businesses going through identity verification. But six weeks without any proactive communication feels excessive, and it's making it difficult to plan any development work or App Store submissions. Has anyone else experienced a timeline like this? Any insight from folks who've been through a lengthy enrollment would be really appreciated. At this point I'm not sure if I should keep waiting, call again, or try something else entirely. Thanks in advance.
Replies
0
Boosts
0
Views
49
Activity
Apr ’26
Help: Wrong Apple Developer Program Choice While Enrollment Is Processing
Hi everyone, I’m looking for advice regarding an Apple Developer Program enrollment issue. I recently submitted an enrollment request, which is currently still “processing.” However, I realized afterward that I selected the wrong enrollment option for my intended use (internal distribution). I have not completed the payment yet, and I’ve already contacted Apple Developer Support requesting to update or cancel the enrollment so I can choose the correct program but I haven’t received a response yet. Has anyone experienced something similar? Can Apple modify the enrollment before payment? Or is it better to just wait and let it expire, then reapply? Any guidance or shared experiences would be really helpful. Thanks in advance!
Replies
0
Boosts
0
Views
56
Activity
Apr ’26
Trying to renew apple developer account after 2 years expiration
I recently renewed my Apple Developer account after a 2-year expiration and updated my payment details. I also received the new license agreement and accepted it. However, my account is still not marked as active, and I’m currently unable to deploy my app via TestFlight. I have already tried contacting support via email and phone but have not received a response yet. This issue is blocking our development and release process. Could you please advise on how to resolve this or escalate the case? Thank you in advance for your support.
Replies
0
Boosts
0
Views
75
Activity
Apr ’26
Unable to Enrol to Apple Developer Program
I'm unable to enrol into the Apple Developer Program, I tried it one, and then the button was disabled after. I'm also unable to access it via the website, please any help.
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0
Boosts
0
Views
67
Activity
Apr ’26
Stuck at membership enrollment
Hi, ı was stuck at the very beginning even before i pay for the programme, when i click to ‘enroll today’ it says ‘your application under review’ but i even did not apply and did not pay yet! It seems there is a techical problem but i am also not able to reach the support team at the programme. ı’ve been mailing and trying to call somewhere to get help. It should not be such to solve a very simple problem l!
Replies
0
Boosts
0
Views
116
Activity
Apr ’26
What is going on with the developer program
Ive paid the 99$ fee almost 6 days ago while it said 48h and i’ll get the progra.. well i haven’t recived nothing, I’ve contacted apple support nearly 5 times, Guess what? No response. ive called their support “uhm sorry im not working in the development team sent us an email“ lmao tried yall are ignoring ur clients which is disappointing.. any ideas of what can i do next to GET access to my account which ive paid for?
Replies
3
Boosts
1
Views
138
Activity
Apr ’26
How long it takes to get Apple Developer Account?
I enrolled an Apple Developer Account since yesterday and it still pending. I wonder how long it takes to get approve from Apple? Please share your experience.And enroll message this :Purchase your membership.To continue your enrollment, complete your purchase now.Your purchase may take up to 48 hours to process. Help me Thank you
Replies
36
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9
Views
53k
Activity
Apr ’26