Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Posts under Developer Program tag

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Apple developer program enrollment
I have been trying to enroll in the Apple Developer Program for over a week and I'm completely blocked. I'm reaching out here as a last resort after exhausting every option. The problem: Every enrollment attempt fails immediately after I select "Individual" and agree to the terms. I never reach the payment step. The only message I receive is: "Your enrollment in the Apple Developer Program could not be completed at this time." What I've tried: 3+ different Apple IDs (including brand new ones created specifically for this) Safari, Chrome, and Opera browsers Home WiFi and mobile data (different networks) Apple Developer app on iPhone Called Apple Developer Support — they said they cannot see a reason and cannot help Opened a support ticket — no response after 1 week My setup: Country: Turkey All Apple IDs have matching region and phone number (+90) No VPN during any attempt Two-factor authentication enabled on all accounts What I need: This appears to be a backend block that frontline support cannot see or resolve. I am requesting escalation to a team that can investigate and manually clear whatever is blocking my enrollment. I have a macOS app ready to submit to the App Store. This enrollment block is the only thing preventing me from publishing. Any help from Apple staff or developers who have resolved a similar situation would be greatly appreciated.
0
0
111
Apr ’26
Updated License Agreement — can't see on the dev
Typically, it's a simple process of accepting the new agreement, but in this case, I do not see any updates on https://developer.apple.com/account, yet on the App Store Connect, I keep seeing "A new version of your Paid Applications agreement is available." And I'm stuck, not being able to upload any new builds. Support wasn't responsive. Any suggestions? Maybe I'm missing something?
0
0
124
Apr ’26
Request for Assistance with Duplicate App Rejection and Inaccessible Previous Account
Hello App Review Team, I am writing to request further assistance regarding the rejection under Guideline 4.3(a) (Design – Spam). The issue appears to be related to another app that I previously submitted from a different developer account. Unfortunately, I no longer have access to that previous account. I lost my phone, and the SIM card associated with that Apple ID has been permanently blocked. As a result, I am unable to receive verification codes or recover access to the account. I understand the concern about duplicate apps on the App Store and fully respect Apple’s guidelines. To resolve this issue, I would like to request one of the following: Guidance on how I can verify ownership of the previous account so I can take appropriate action (such as removing the older app or restricting storefronts), or Assistance from Apple in removing or disabling the duplicate app associated with my inaccessible account, or Any alternative solution you recommend to comply with Guideline 4.3(a) and proceed with my current app submission. I am willing to provide any necessary verification details to confirm that I am the original owner of both accounts. Please let me know the next steps or required documentation to resolve this matter. Thank you for your time and support. Best regards, Pierre Bienaime
1
0
97
Apr ’26
Apple Developer Program payment completed, but enrollment still pending after 7 days
I completed payment for the Apple Developer Program 7 days ago, but my account still shows Pending. The enrollment page still says “Complete your purchase” and shows the Purchase button for the same enrollment. I already contacted Apple Developer Support, but there is still no resolution. Has anyone experienced this and had Apple manually fix or link the payment?
0
1
63
Apr ’26
Apple Developer Program paid but not activated — Order AEV3074218
Hello, I purchased the Apple Developer Program membership on March 31, 2026. The payment of $99 was successfully charged and I received the official invoice. However, my account is still not activated. Details: Invoice Number: MC61586466 Sales Order Number: AEV3074218 Web Order Number: D009560110 Purchase Date: 2026-03-31 Amount: $99.00 I have already contacted Apple Support multiple times but received no human response. Could anyone from Apple staff please manually activate my account or advise on next steps? Thank you.
0
1
69
Apr ’26
Apple Developer Program enrollment stuck – "We are unable to process your request. An unknown error occurred."
Hi everyone, I've been trying to enroll in the Apple Developer Program for the past 5 days and keep hitting the same error at the final step: "We are unable to process your request. An unknown error occurred." I've already contacted Apple Developer Support but have not received any response after 5 days. I've also tried: Different browsers and clearing cache/cookies Different network connections My Apple ID is in good standing and my payment method is valid. The error gives no further details, which makes it hard to troubleshoot. Has anyone experienced this and found a solution? Any help or guidance from Apple staff would be greatly appreciated. Thank you!
2
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146
Apr ’26
Please Active My Account
Hello Apple Developer Support Team, I completed my Apple Developer Program enrollment directly through the Developer app on site https://developer.apple.com . The identity verification and payment were successfully processed. However, when I log in via the web, I still see the message “Complete Your Purchase,” and my enrollment status appears as Pending. The system seems to be asking me to proceed with enrollment again. I applied on April 4, 2026 but still haven't been getting any mail activation back or email ticket, phone call from Apple. Could you please review my account and clarify the current status of my enrollment? Thank you for your assistance.
0
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50
Apr ’26
Paid for Apple Developer Program but Account Still Pending After 2 Weeks (No Response from Support)
Hi everyone, I’m hoping someone here can help or point me in the right direction. I paid for the Apple Developer Program on March 26, 2026, but as of today (April 8, 2026), my account is still not active. On the developer portal, it still shows “Purchase to complete”, even though the payment has already gone through. I’ve already submitted two support tickets, but I haven’t received any response so far. Case number: 102856383224 Has anyone experienced this before or knows how to escalate this issue? Any advice would be really appreciated. Thanks in advance.
3
1
161
Apr ’26
Program enrollment issue, no response from support
Hi everyone, I’m running into a frustrating issue with the Apple Developer Program and would really appreciate any advice. I was charged $99 USD for the membership and received the confirmation email saying it would be processed within 2 business days. However, I still don’t have access to the membership, and nothing has been activated on my account. What makes it worse — I’ve already tried contacting Apple support multiple times via email, but I haven’t received any response at all. So right now I’m stuck: payment went through, but no membership and no support response. Has anyone faced this before? Did your membership eventually activate on its own? Is there any way to actually reach Apple support (chat, phone, anything that works)? Should I escalate this somehow or request a refund through my bank? Any advice would really help — I feel like I’m just shouting into the void at this point. Thanks 🙏
21
10
858
Apr ’26
Regarding Developer Program Activation Status
Hello Apple Developer Support Team, I hope you are doing well. I am writing to request assistance regarding the activation of my Apple Developer Program membership. I have already completed the purchase of the Individual Developer Program (USD 99), but my account has not yet been activated. It has been longer than the usual processing time, and my Membership status still does not show as active. Thank you very much for your time and support. I appreciate your help.
0
1
55
Apr ’26
Nonprofit Foundation Apple Developer Account — Enrollment Processing for Weeks, Cannot Access App Store Connect
My name is Paul Merriman. I am the founder of the Merriman Financial Education Foundation, a 501(c)(3) nonprofit dedicated to providing free financial education. Our iOS app was initially submitted under our technology manager's personal developer account, which was correctly flagged as an issue. We have since enrolled the Foundation as an organization using our verified D-U-N-S number and submitted all required documentation confirming our nonprofit status. We are experiencing two related issues: 1. Enrollment Stuck Processing Our Foundation enrollment has been in "processing" status for several weeks. Our enrollment ID is 7YAJUR73GH. We have not received any updates or communication from Apple about what is needed to complete enrollment. 2. App Store Connect Access Because enrollment is not complete, we cannot log in to App Store Connect using the Foundation's Apple ID. We receive this error: "To access App Store Connect, you must be an individual or team member in the Apple Developer Program." App Review — No Response The app was previously rejected because it was under a personal account rather than the Foundation's account. We corrected this but have received no response to follow-up emails in several weeks. Has anyone experienced this with a nonprofit organization enrollment being stuck in processing? Is there an escalation path beyond email for enrollment issues? Thank you, Paul Merriman Merriman Financial Education Foundation
0
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73
Apr ’26
Apple Developer account terminated
Dear Apple Developer Support, I hope you are doing well. I am writing to kindly follow up regarding my reinstatement request for my Apple Developer Program membership (Case ID: 102852765171). I would also like to respectfully clarify one point regarding my app. The app name “Tango” was used without any intention of infringing on copyright or creating confusion. At the time, I was not aware of any conflict, and I had checked availability on the App Store. However, I now understand that this may still raise concerns under Apple’s policies. I take full responsibility for this oversight. To address this, I confirm that I will permanently remove this app and will not publish it again under the same or similar name. I will ensure that all future apps are carefully reviewed to avoid any potential naming or policy issues. I fully understand the importance of Apple’s guidelines and remain committed to strict compliance moving forward. I would greatly appreciate any update you can provide regarding the status of my appeal. Thank you very much for your time and consideration. Kind regards, Haseeb Gul Apple Developer Team ID: WPPH63HR8X
0
0
99
Apr ’26
Apple paid developer program enrollment
Hi All, on 02/04 I successfully purchased apple developer program using the appstore. 1 week passed and no confirmation and access yet, the money is taken from my account. doublet the amount ! one from appstore and one from apple developer website. I sent daily mails to apple developer support, no one even thought to answer. any help how to get access to developer program and get refund for the other 100$ apple took? thanks in advance, Nadi
1
0
69
Apr ’26
Enrollment cancelled after successful payment – charged but account inactive
Hello, I attempted to enroll in the Apple Developer Program multiple times due to initial payment errors. My payment was eventually successfully processed and charged, but I have now received a cancellation notice stating that the 7-day period expired based on the first attempt, not the successful one. This appears to be a system timing issue, as the final successful transaction occurred later. I would like to request either: 1. Reactivation of my enrollment without additional payment, or 2. A refund of the charged amount I am currently blocked from continuing development and publishing. Thank you.
0
0
106
Apr ’26
Responses needed have not received a support request from contact app dev program in two months
Response needed have not received a support request from contact app dev program in two months. I have submitted contact support requests via the development program. need feedback on last Apple review for application being published in App Store. have submitted the requested fixes. And no response. please help I am submitting an app to the dev program and I can’t get any help. please help this is affecting my business and I am exciting and ready to work with Apple
0
0
39
Apr ’26
Unable to enroll in Apple Developer Program – “Cannot Connect” error despite active internet
Hi, I’m trying to enroll in the Apple Developer Program using the Apple Developer app on my iPhone, but I’m facing a persistent issue. After clicking “Enroll,” the screen keeps loading for about 1–2 minutes and then shows the error: “Cannot Connect – You must be connected to a Wi-Fi or cellular data network.” However, my internet connection is working perfectly: I am able to browse websites and use apps normally I have tested both Wi-Fi and mobile data I am currently signed in with my Apple ID Two-factor authentication is enabled and working correctly What I have already tried: Switching between Wi-Fi and mobile data Restarting the device Signing out and signing back into Apple ID Ensuring no VPN or custom DNS is active Despite this, the issue persists. Is this a known issue with Apple Developer enrollment services, or is there something specific I need to check on my account or device? Any help would be greatly appreciated. Thank you.
1
1
49
Apr ’26
Program enrolled but charged twice
Subscribed the Apple Developer program and paid $100 but it showed i was not enrolled. I was prompted to enrollment process and paid another $100 for Apple Developer program 1 year. Now I am enrolled but I got double charged. I cancelled the subscription but it didn't refund. I created cases with 3 emails escalation and 2 phone supports. The support guy cannot fix it and said only senior support can fix. But that senior guy never called me back or reached me out. This is a flawed onboarding process. Like why this developer program allows subscription when developer is not enrolled yet. Also I cannot see the enrollment payment from Apple Store. From there only subscription payment was included. I had to navigate to list order page for enrollment payment detail. There are both program charges but seem they are managed by different teams.
0
0
65
Apr ’26
Apple developer program enrollment
I have been trying to enroll in the Apple Developer Program for over a week and I'm completely blocked. I'm reaching out here as a last resort after exhausting every option. The problem: Every enrollment attempt fails immediately after I select "Individual" and agree to the terms. I never reach the payment step. The only message I receive is: "Your enrollment in the Apple Developer Program could not be completed at this time." What I've tried: 3+ different Apple IDs (including brand new ones created specifically for this) Safari, Chrome, and Opera browsers Home WiFi and mobile data (different networks) Apple Developer app on iPhone Called Apple Developer Support — they said they cannot see a reason and cannot help Opened a support ticket — no response after 1 week My setup: Country: Turkey All Apple IDs have matching region and phone number (+90) No VPN during any attempt Two-factor authentication enabled on all accounts What I need: This appears to be a backend block that frontline support cannot see or resolve. I am requesting escalation to a team that can investigate and manually clear whatever is blocking my enrollment. I have a macOS app ready to submit to the App Store. This enrollment block is the only thing preventing me from publishing. Any help from Apple staff or developers who have resolved a similar situation would be greatly appreciated.
Replies
0
Boosts
0
Views
111
Activity
Apr ’26
Updated License Agreement — can't see on the dev
Typically, it's a simple process of accepting the new agreement, but in this case, I do not see any updates on https://developer.apple.com/account, yet on the App Store Connect, I keep seeing "A new version of your Paid Applications agreement is available." And I'm stuck, not being able to upload any new builds. Support wasn't responsive. Any suggestions? Maybe I'm missing something?
Replies
0
Boosts
0
Views
124
Activity
Apr ’26
Request for Assistance with Duplicate App Rejection and Inaccessible Previous Account
Hello App Review Team, I am writing to request further assistance regarding the rejection under Guideline 4.3(a) (Design – Spam). The issue appears to be related to another app that I previously submitted from a different developer account. Unfortunately, I no longer have access to that previous account. I lost my phone, and the SIM card associated with that Apple ID has been permanently blocked. As a result, I am unable to receive verification codes or recover access to the account. I understand the concern about duplicate apps on the App Store and fully respect Apple’s guidelines. To resolve this issue, I would like to request one of the following: Guidance on how I can verify ownership of the previous account so I can take appropriate action (such as removing the older app or restricting storefronts), or Assistance from Apple in removing or disabling the duplicate app associated with my inaccessible account, or Any alternative solution you recommend to comply with Guideline 4.3(a) and proceed with my current app submission. I am willing to provide any necessary verification details to confirm that I am the original owner of both accounts. Please let me know the next steps or required documentation to resolve this matter. Thank you for your time and support. Best regards, Pierre Bienaime
Replies
1
Boosts
0
Views
97
Activity
Apr ’26
Apple Developer Program payment completed, but enrollment still pending after 7 days
I completed payment for the Apple Developer Program 7 days ago, but my account still shows Pending. The enrollment page still says “Complete your purchase” and shows the Purchase button for the same enrollment. I already contacted Apple Developer Support, but there is still no resolution. Has anyone experienced this and had Apple manually fix or link the payment?
Replies
0
Boosts
1
Views
63
Activity
Apr ’26
Apple Developer Program paid but not activated — Order AEV3074218
Hello, I purchased the Apple Developer Program membership on March 31, 2026. The payment of $99 was successfully charged and I received the official invoice. However, my account is still not activated. Details: Invoice Number: MC61586466 Sales Order Number: AEV3074218 Web Order Number: D009560110 Purchase Date: 2026-03-31 Amount: $99.00 I have already contacted Apple Support multiple times but received no human response. Could anyone from Apple staff please manually activate my account or advise on next steps? Thank you.
Replies
0
Boosts
1
Views
69
Activity
Apr ’26
Apple Developer Program enrollment stuck – "We are unable to process your request. An unknown error occurred."
Hi everyone, I've been trying to enroll in the Apple Developer Program for the past 5 days and keep hitting the same error at the final step: "We are unable to process your request. An unknown error occurred." I've already contacted Apple Developer Support but have not received any response after 5 days. I've also tried: Different browsers and clearing cache/cookies Different network connections My Apple ID is in good standing and my payment method is valid. The error gives no further details, which makes it hard to troubleshoot. Has anyone experienced this and found a solution? Any help or guidance from Apple staff would be greatly appreciated. Thank you!
Replies
2
Boosts
0
Views
146
Activity
Apr ’26
Please Active My Account
Hello Apple Developer Support Team, I completed my Apple Developer Program enrollment directly through the Developer app on site https://developer.apple.com . The identity verification and payment were successfully processed. However, when I log in via the web, I still see the message “Complete Your Purchase,” and my enrollment status appears as Pending. The system seems to be asking me to proceed with enrollment again. I applied on April 4, 2026 but still haven't been getting any mail activation back or email ticket, phone call from Apple. Could you please review my account and clarify the current status of my enrollment? Thank you for your assistance.
Replies
0
Boosts
0
Views
50
Activity
Apr ’26
Paid subscription in app, says cannot make account
Hello, Has anyone else experienced paying through the Apple Developer app, then not being able to access the account? It says I need to register via the website, but it asks me to pay again. I contacted Apple Developer support twice and they have not responded yet. Any help would be great! Switchwings
Replies
0
Boosts
0
Views
133
Activity
Apr ’26
Paid for Apple Developer Program but Account Still Pending After 2 Weeks (No Response from Support)
Hi everyone, I’m hoping someone here can help or point me in the right direction. I paid for the Apple Developer Program on March 26, 2026, but as of today (April 8, 2026), my account is still not active. On the developer portal, it still shows “Purchase to complete”, even though the payment has already gone through. I’ve already submitted two support tickets, but I haven’t received any response so far. Case number: 102856383224 Has anyone experienced this before or knows how to escalate this issue? Any advice would be really appreciated. Thanks in advance.
Replies
3
Boosts
1
Views
161
Activity
Apr ’26
Not able to enroll
Hi there, I am trying to enroll in developers program but I keep getting message: Your enrollment in developers program could not be completed at this time Any ideas? I wrote to support - it is 4 days of silence for now
Replies
0
Boosts
0
Views
33
Activity
Apr ’26
Program enrollment issue, no response from support
Hi everyone, I’m running into a frustrating issue with the Apple Developer Program and would really appreciate any advice. I was charged $99 USD for the membership and received the confirmation email saying it would be processed within 2 business days. However, I still don’t have access to the membership, and nothing has been activated on my account. What makes it worse — I’ve already tried contacting Apple support multiple times via email, but I haven’t received any response at all. So right now I’m stuck: payment went through, but no membership and no support response. Has anyone faced this before? Did your membership eventually activate on its own? Is there any way to actually reach Apple support (chat, phone, anything that works)? Should I escalate this somehow or request a refund through my bank? Any advice would really help — I feel like I’m just shouting into the void at this point. Thanks 🙏
Replies
21
Boosts
10
Views
858
Activity
Apr ’26
Regarding Developer Program Activation Status
Hello Apple Developer Support Team, I hope you are doing well. I am writing to request assistance regarding the activation of my Apple Developer Program membership. I have already completed the purchase of the Individual Developer Program (USD 99), but my account has not yet been activated. It has been longer than the usual processing time, and my Membership status still does not show as active. Thank you very much for your time and support. I appreciate your help.
Replies
0
Boosts
1
Views
55
Activity
Apr ’26
Nonprofit Foundation Apple Developer Account — Enrollment Processing for Weeks, Cannot Access App Store Connect
My name is Paul Merriman. I am the founder of the Merriman Financial Education Foundation, a 501(c)(3) nonprofit dedicated to providing free financial education. Our iOS app was initially submitted under our technology manager's personal developer account, which was correctly flagged as an issue. We have since enrolled the Foundation as an organization using our verified D-U-N-S number and submitted all required documentation confirming our nonprofit status. We are experiencing two related issues: 1. Enrollment Stuck Processing Our Foundation enrollment has been in "processing" status for several weeks. Our enrollment ID is 7YAJUR73GH. We have not received any updates or communication from Apple about what is needed to complete enrollment. 2. App Store Connect Access Because enrollment is not complete, we cannot log in to App Store Connect using the Foundation's Apple ID. We receive this error: "To access App Store Connect, you must be an individual or team member in the Apple Developer Program." App Review — No Response The app was previously rejected because it was under a personal account rather than the Foundation's account. We corrected this but have received no response to follow-up emails in several weeks. Has anyone experienced this with a nonprofit organization enrollment being stuck in processing? Is there an escalation path beyond email for enrollment issues? Thank you, Paul Merriman Merriman Financial Education Foundation
Replies
0
Boosts
0
Views
73
Activity
Apr ’26
Apple Developer account terminated
Dear Apple Developer Support, I hope you are doing well. I am writing to kindly follow up regarding my reinstatement request for my Apple Developer Program membership (Case ID: 102852765171). I would also like to respectfully clarify one point regarding my app. The app name “Tango” was used without any intention of infringing on copyright or creating confusion. At the time, I was not aware of any conflict, and I had checked availability on the App Store. However, I now understand that this may still raise concerns under Apple’s policies. I take full responsibility for this oversight. To address this, I confirm that I will permanently remove this app and will not publish it again under the same or similar name. I will ensure that all future apps are carefully reviewed to avoid any potential naming or policy issues. I fully understand the importance of Apple’s guidelines and remain committed to strict compliance moving forward. I would greatly appreciate any update you can provide regarding the status of my appeal. Thank you very much for your time and consideration. Kind regards, Haseeb Gul Apple Developer Team ID: WPPH63HR8X
Replies
0
Boosts
0
Views
99
Activity
Apr ’26
Apple paid developer program enrollment
Hi All, on 02/04 I successfully purchased apple developer program using the appstore. 1 week passed and no confirmation and access yet, the money is taken from my account. doublet the amount ! one from appstore and one from apple developer website. I sent daily mails to apple developer support, no one even thought to answer. any help how to get access to developer program and get refund for the other 100$ apple took? thanks in advance, Nadi
Replies
1
Boosts
0
Views
69
Activity
Apr ’26
Enrollment cancelled after successful payment – charged but account inactive
Hello, I attempted to enroll in the Apple Developer Program multiple times due to initial payment errors. My payment was eventually successfully processed and charged, but I have now received a cancellation notice stating that the 7-day period expired based on the first attempt, not the successful one. This appears to be a system timing issue, as the final successful transaction occurred later. I would like to request either: 1. Reactivation of my enrollment without additional payment, or 2. A refund of the charged amount I am currently blocked from continuing development and publishing. Thank you.
Replies
0
Boosts
0
Views
106
Activity
Apr ’26
Not renew button on my account
I have not see renew button on Apple Developer app when logined help me
Replies
0
Boosts
0
Views
68
Activity
Apr ’26
Responses needed have not received a support request from contact app dev program in two months
Response needed have not received a support request from contact app dev program in two months. I have submitted contact support requests via the development program. need feedback on last Apple review for application being published in App Store. have submitted the requested fixes. And no response. please help I am submitting an app to the dev program and I can’t get any help. please help this is affecting my business and I am exciting and ready to work with Apple
Replies
0
Boosts
0
Views
39
Activity
Apr ’26
Unable to enroll in Apple Developer Program – “Cannot Connect” error despite active internet
Hi, I’m trying to enroll in the Apple Developer Program using the Apple Developer app on my iPhone, but I’m facing a persistent issue. After clicking “Enroll,” the screen keeps loading for about 1–2 minutes and then shows the error: “Cannot Connect – You must be connected to a Wi-Fi or cellular data network.” However, my internet connection is working perfectly: I am able to browse websites and use apps normally I have tested both Wi-Fi and mobile data I am currently signed in with my Apple ID Two-factor authentication is enabled and working correctly What I have already tried: Switching between Wi-Fi and mobile data Restarting the device Signing out and signing back into Apple ID Ensuring no VPN or custom DNS is active Despite this, the issue persists. Is this a known issue with Apple Developer enrollment services, or is there something specific I need to check on my account or device? Any help would be greatly appreciated. Thank you.
Replies
1
Boosts
1
Views
49
Activity
Apr ’26
Program enrolled but charged twice
Subscribed the Apple Developer program and paid $100 but it showed i was not enrolled. I was prompted to enrollment process and paid another $100 for Apple Developer program 1 year. Now I am enrolled but I got double charged. I cancelled the subscription but it didn't refund. I created cases with 3 emails escalation and 2 phone supports. The support guy cannot fix it and said only senior support can fix. But that senior guy never called me back or reached me out. This is a flawed onboarding process. Like why this developer program allows subscription when developer is not enrolled yet. Also I cannot see the enrollment payment from Apple Store. From there only subscription payment was included. I had to navigate to list order page for enrollment payment detail. There are both program charges but seem they are managed by different teams.
Replies
0
Boosts
0
Views
65
Activity
Apr ’26