Notifications

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Learn about the technical aspects of notification delivery on device, including notification types, priorities, and notification center management.

Notifications Documentation

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Activity

Live Activity without Dynamic Island
Is it possible to display a live activity on the lock-screen without a dynamic island? Or at least without expanding the dynamic island more than just for a small icon? struct SomeWidgetLiveActivity: Widget { var body: some WidgetConfiguration { ActivityConfiguration(for: SomeAttributes.self) { context in } dynamicIsland: { context in DynamicIsland { DynamicIslandExpandedRegion(.leading) { // Seems to be mandatory, any way around it? } } compactLeading: { } compactTrailing: { } minimal: { } } I couldn't quite find a way. Thank you
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429
Jan ’25
Push Notification don't wake up my app
Hi everyone, We're experiencing an issue with our Flutter app that uses PushKit, CallKit, and Janus for handling VoIP calls. Everything works fine when the app is in the foreground, but when the app is in the background or completely closed (terminated state), the behavior is inconsistent: Sometimes, incoming calls are received as expected. Other times, the app does nothing, and the call is not delivered at all. Upon checking the console logs, we noticed that our app is being canceled (terminated by the system), which seems to be the reason why calls are not coming through. This happens randomly, making it difficult to reproduce consistently. Additional Details: The app is configured to handle VoIP notifications correctly. We are using PushKit to wake up the app and trigger CallKit for the incoming call UI. When the app is active, calls are handled correctly via Janus WebRTC signaling. We have verified that background modes for VoIP are enabled in the Info.plist. We suspect that iOS may be aggressively killing the app in the background, preventing incoming call notifications from reaching it. Questions: Has anyone experienced similar behavior with PushKit + CallKit on recent iOS versions? Could iOS be terminating the app due to background execution policies? Are there recommended best practices to ensure reliable delivery of VoIP notifications when the app is closed? Any insights or suggestions would be greatly appreciated! Thanks! Addional Information: this is the cancellation information at console: Received incoming message on topic hiperme.app at priority 10 por omisión 17:10:18.462084-0300 dasd CANCELED: com.apple.pushLaunch.hiperme.app:E8BACD at priority 10
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73
Mar ’25
I don't understand apple store server to server notification
Hello, I'am trying to validate a new app from apple. I have configured sandbox url and production url for server to server apple store notification. I have created subscriptions product id, but there are no validated yet by apple. When I upload my app to testflight, I can't test sandbox notification cause the product id are not available, on local xcode with storekit file I got my product Id but I don't receive notification. So my question is how can I test there thing. I have to produce fake product id ? I'm lock its very complex process, I don't understand. I tried to send my app like that for verification but the team told me to use receipt, but its deprecated and notification webhook is better for me. What is the good order, validate my subscription product ID then test ? what is the good steps. Apple seems to don't want validate my subscription product ID I'm lock..
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299
Jan ’25
unable to see apple ai responses as they are always blurred out
i’m on an iphone 15 pro max 18.1 beta. I have apple ai and no matter what i ask it i am unable to see the apple ai response as it is always blurred out? if i click copy and paste into a text or notepad the answer shows up so the ai is working and answering my commands it just doesnt show on the screen… if i put that i want the answers read to me it’ll read it but the response will still be blurred ? please someone help
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346
Sep ’24
iOS Blocking Websocket Reconnection After Multiple VoIP Push Notifications
Hello, We have a Push-to-Talk (PTT) application that is already well established and widely used. Our app has the proper VoIP entitlement, which we are using to wake up the app and establish a WebSocket connection for real-time communication. We are also using CallKit as a supporting mechanism, but not as the primary interaction upon receiving the VoIP Push, since our use case differs from traditional full-duplex VoIP calls. While our implementation works correctly in many cases, we have noticed a consistent issue where, after multiple VoIP Push notifications, the system still delivers the push, but prevents the WebSocket from reconnecting. At this point, all connection attempts return errors such as: • "Software caused connection abort" This issue persists until the app is manually relaunched, after which the behavior resets and repeats. We are aware that VoIP Push was originally designed for full-duplex calls, but since Apple allows its use for other purposes through the entitlement, we would like to understand why this limitation is occurring and how to handle it properly. Questions: 1. Is iOS enforcing stricter background execution rules after multiple VoIP Push events within a short period? 2. Are there any recommended best practices to ensure reliable WebSocket reconnection in this scenario?
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391
Feb ’25
didReceive isn't called in CarPlay scene
I have set up an iOS application with CarPlay scene using carplay-driving-tasks entitlement. And as per latest policy changes I'm able to get push notifications in the CarPlay screen. But unlike from phone scene, when I tap on a notification from CarPlay I don't get a trigger on didReceive method to intercept the payload of the notification that user tapped on. Is there any other ways or configuration needed to get this working? I just need to get the payload and present an Alert template within the CarPlay when user taps on a CarPlay notification and the app opens.
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46
Jul ’25
IAP refund decision changed
We integrated App Store Server notification, to get notified about CONSUMPTION_REQUESTS and REFUND notifications. In the data, we noticed same transactionId have multiple REFUND decisions, usually REFUND_DECLINED and then REFUND. Why is that? Did user contact customer support ? For the second (or later) REFUND decision, CONSUMPTION_REQUEST notifications are usually not sent, but thats not always the case. Sometimes, REFUND decision are the same. Sometimes, we get even 3 or more REFUND related notifications for same transactionId, e.g: 2024-12-02: REFUND_DECLINED 2024-12-05: REFUND_DECLINED 2024-12-12: REFUND Do user request refund again ? Do they contact customer support ? But I can not explain why sometimes status it REFUND at first, but then later REFUND_DECLINED. Thank you already in advance:)
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317
Jan ’25
New features for APNs token authentication now available
Team-scoped keys introduce the ability to restrict your token authentication keys to either development or production environments. Topic-specific keys in addition to environment isolation allow you to associate each key with a specific Bundle ID streamlining key management. For detailed instructions on accessing these features, read our updated documentation on establishing a token-based connection to APNs.
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1.4k
Feb ’25
Firebase Cloud Messaging Campaigns Not Delivering Notifications to iOS App
I’m having an issue with Firebase Cloud Messaging (FCM) where direct messages sent via the FCM token work perfectly, but notifications from Firebase Messaging Campaigns don’t reach my iOS app. Here’s what I’ve tried and confirmed so far: Setup & What’s Working: Direct Messages via FCM Token: These are received by the app without any issues. Notification Permissions: All necessary permissions are granted on the device. APNs Authentication Key: This is configured in Firebase, and the Firebase Console shows the campaign status as “Completed,” but messages don’t appear on the target device. My Steps: Uploaded the APNs Authentication Key in Firebase: Opened Apple Developer Console > Certificates, Identifiers & Profiles > Keys > Registered a New Key > Checked APNs service. Downloaded the APNs Key and uploaded it to Firebase under Project Settings > Cloud Messaging. Firebase Console Campaign Setup: Notification title and body are configured. Target set to “All Users” (for testing purposes). Message settings: sound enabled, Apple badge enabled, badge count set to 1, expiration set to 4 weeks. Code Setup (relevant parts): Using Firebase for authentication and data storage with Firestore. Configured AppDelegate for Firebase, FCM, and APNs token registration. Implemented UNUserNotificationCenterDelegate methods to show notifications when the app is in the foreground. Observed Behavior: The Firebase Console indicates the campaign is “Completed,” but the messages are not received on the device. There are no errors in the Firebase Console or my Xcode logs when sending the campaign. My AppDelegate is correctly handling the APNs token and FCM token registration. Here’s My Code Setup in AppDelegate: class AppDelegate: NSObject, UIApplicationDelegate, MessagingDelegate, UNUserNotificationCenterDelegate { func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?) -> Bool { FirebaseApp.configure() Messaging.messaging().delegate = self UNUserNotificationCenter.current().delegate = self UNUserNotificationCenter.current().requestAuthorization(options: [.alert, .sound, .badge]) { granted, error in if granted { print("Notification permission granted") } } application.registerForRemoteNotifications() return true } func application(_ application: UIApplication, didRegisterForRemoteNotificationsWithDeviceToken deviceToken: Data) { Messaging.messaging().apnsToken = deviceToken } func messaging(_ messaging: Messaging, didReceiveRegistrationToken fcmToken: String?) { print("FCM Token received: \\(String(describing: fcmToken))") } func userNotificationCenter(_ center: UNUserNotificationCenter, willPresent notification: UNNotification, withCompletionHandler completionHandler: @escaping (UNNotificationPresentationOptions) -> Void) { completionHandler([.alert, .badge, .sound]) } }
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822
Oct ’24
Notifications
We've had reports that since upgrading to iOS 18.1.1, wallet pass notifications (on the lock screen) now display "Nearby" instead of the Departure time,. Has anyone else experienced this issue? There doesn't seem to be any documentation around it. Thanks
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372
Nov ’24
App Store Server Notification Issue
Hello, I am writing this because the behavior of the App Store Server Notification that our server receives is problematic in the Sandbox environment. I have two questions in total. When purchasing a Free Trial subscription, after receiving the SUBSCRIBED / INITAL_BUY Notification, DID_RENEW should be sent when it expires, but DID_FAIL_TO_RENEW/GRACE_PERIOD is sent. The EXPIRE Notification is sent after the subscription expires or DID_CHANGE_RENEWAL_STATUS/AUTO_RENEW_DISABLED is sent, but it does not arrive. The first problem is that I recently heard that automatic payments after a free trial require the user's consent via email. Is this the reason? If so, I am curious about how I can test it in the Sandbox environment. Is the second problem a bug?
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100
Apr ’25
How to turn off shortcuts notifications permanently apart from turning it off via screen time as it keeps turning itself back ON.
I have created a configuration profile which basically just turns off notifications for Shortcuts app but I am unable to install it on my iPhone as I am getting the following error “This profile can be installed on a supervised device only” can someone please help me with this? Would also appreciate if you have another way to turn off shortcuts notifications permanently since when I turn it off via screen time it keeps turning itself ON every couple of days.
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286
Feb ’25
Error calling Test Notification endpoint
I'm trying to call the Test Notification endpoint: https://developer.apple.com/documentation/appstoreserverapi/request_a_test_notification?language=objc I'm creating a JWT bearer token using a script I run on the console with these 2 commands: npm install jsonwebtoken fs and node generate_jwt.js Keys are taken from App Store Connect -> User and Access -> Integrations -> Keys -> In-App Purchase. generate_jwt.js script: const jwt = require('jsonwebtoken'); const fs = require('fs'); const keyId = 'MY_KEY_ID'; const issuerId = 'MY_ISSUER_ID'; const privateKey = `-----BEGIN PRIVATE KEY----- MY_SECRET_KEY -----END PRIVATE KEY-----`; // Define JWT headers and claims const token = jwt.sign({}, privateKey, { algorithm: 'ES256', expiresIn: '1h', issuer: issuerId, header: { alg: 'ES256', kid: keyId, }, audience: 'appstoreconnect-v1' }); console.log('JWT Token:', token); When I run a POST https://api.storekit.itunes.apple.com/inApps/v1/notifications/test request on postman with Bearer token authentication, I get a 401 Unauthorized error.
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327
Nov ’24
CarPlay Driving Task notification press handling
We're trying to add simple notifications to our CarPlay integration that should open certain template when pressed, but the issue is that when pressing this notification on CarPlay screen nothing is invoked in the code (presumably didReceive should be invoked). All works fine with the same notification but pressed on the iPhone screen - didReceive is invoked properly. How should I handle the action when push notification is pressed on CarPlay screen?
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172
1w
Discrepancy between App Store Server API `expiresDate` and iOS Settings subscription expiration date
I am developing an iOS app that uses App Store Server API (v2) for auto-renewable subscriptions. I noticed a discrepancy between the expiration date returned by the API and the date displayed in iPhone Settings > Subscriptions: App Store Server API expiresDate: 2025-09-12T12:10:25 (KST) iOS Settings > Subscriptions: 2025-09-11 (one day earlier) My understanding: The API’s expiresDate is the precise UTC timestamp. The Settings UI might display the "last full calendar day" for UX purposes. Questions: Is this behavior (UI showing one day earlier) an intentional Apple policy? If so, is there any official documentation or guideline explaining this behavior? Should developers always rely on the API’s expiresDate for subscription state management? This discrepancy is confusing for both developers and end users, so any clarification or official reference would be greatly appreciated.
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70
1w
Support Status and Specific Implementation Methods for ContactProviderExtension with NotificationServiceExtension
I am considering an implementation to provide OS Contacts information in real-time using data from push notifications. Through a TSI (Technical Support Incident), Apple Support recommended combining ContactProviderExtension and NotificationServiceExtension. However, the following threads indicate that this combination is not supported, as confirmed by Apple DTS (Thread 1, Thread 2). Question 1: Latest Support Status for Using ContactProviderExtension with NotificationServiceExtension Additionally, there is limited documentation on implementing ContactProviderExtension, and I am specifically struggling with the following points: Question 2: Specific Implementation Guidance for ContactProviderExtension The method to call when providing Contacts information to the OS How to add and delete Contacts information provided to the OS How to verify the Contacts information currently provided to the OS Any insights on the latest support status or specific implementation methods for these extensions would be greatly appreciated.
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522
Nov ’24
Inconsistent VoIP Push Behavior Post Network Restoration
We are observing unexpected behavior in Apple Push Notification Service (APNS) delivery and would appreciate clarification and guidance. Below is a detailed breakdown of the scenario and related questions. Abbreviations: APNP – Apple Push Notification Provider APNS – Apple Push Notification Service Scenario: User1 is registered on iOS device1. Flight Mode is enabled on iOS device1. User2 initiates a call to User1 (Time t = 0 sec). User2 cancels the outgoing call after 5 seconds (Time t = 5 sec). Flight Mode is disabled on iOS device1 after 20 seconds (Time t = 25 sec). Observation: iOS device1 displays an incoming call notification (CallKit UI) after flight mode is turned off, despite the call being cancelled by User2. This notification disappears automatically after approximately 8–10 seconds. Logic Flow: At time t = 0, our APNP sends a VoIP push (priority) to APNS for the incoming call. Since device1 is in flight mode, APNS cannot deliver the push. At t = 25 sec, after flight mode is turned off, APNS delivers the cached VoIP push to device1. The app takes ~5 seconds to initialize (CSDK setup, SIP registration, etc.). It eventually receives a SIP NOTIFY with state="full" and empty dialog info (indicating no active call). Consequently, the CallKit incoming call is removed after ~8 seconds. Questions: → We set the apns-expiration header to 0, expecting that the VoIP push would not be delivered if the device was unreachable when the push was sent. However, APNS still delivers the push 20–30 seconds later, once the device is back online. Q. Why is the apns-expiration header not respected in this case? → Upon receiving the VoIP push, we require ~10–12 seconds to determine if a visible CallKit notification is still relevant (e.g., by completing SIP registration and checking for active dialogs). Q. Is it acceptable, per Apple guidelines, to intentionally delay showing the CallKit UI (incoming call) for 10–15 seconds after receiving the VoIP push? → Apple documentation states that the priority VoIP push channel should be used only for notifying incoming calls, while regular (non-VoIP) pushes should be used for other updates, including call cancellations. Q. What is the rationale behind discouraging the use of the priority VoIP push channel for call cancellation events? In some cases, immediate cancellation notification is as critical as the initial incoming call. Would Apple consider it acceptable to occasionally use the priority VoIP channel for rare call-cancellation scenarios without risking throttling or suspension? → In our implementation, we send an incoming call notification via the priority VoIP channel. Shortly after, we send a call cancellation notification on the regular push channel, marked with "content-available": 1. We expect this regular push to wake the app (triggering application:didReceiveRemoteNotification:fetchCompletionHandler:), but in practice the app never wakes, and our debug logs inside that delegate method never appear. Q. Under what exact conditions does a "content-available": 1 regular push fail to wake the app when it follows a VoIP push? Are there additional requirements (e.g., background modes, rate limits, power optimizations) that could prevent the delegate from being called? → According to Apple documentation: “APNs stores only one notification per bundle ID. When multiple notifications are sent to the same device for the same bundle ID, APNs keeps only the latest one.” However, in our tests: If a device is offline when APNs receives both: (a) a priority VoIP push for an incoming call, (b) a regular push for call cancellation (same bundle ID), Upon the device reconnecting, APNs still delivers the earlier VoIP push, instead of discarding it and delivering only the most recent (cancellation) notification. Q. Why doesn’t APNs replace the queued VoIP push with the newer regular push when both share the same bundle ID? Is this expected behavior due to channel type differences (VoIP vs. regular), or is there a way to ensure that the latest notification (even if regular) supersedes the earlier VoIP push? We’d appreciate your input or recommendations on handling such delayed pushes and any best practices for VoIP push expiration handling and call UI timing.
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61
Aug ’25
Incoming call notifications problems
Good day We developed a simple swift code to make the device ringing when a certain type of notifications arrives from our backend. This is the code: let phoneNumber = CXHandle(type: .generic, value: (self.userInfoForPluginCall!["data"] as! [String:Any]) ["caller"] as! String) callUpdate.remoteHandle = phoneNumber let configuration = CXProviderConfiguration(localizedName: "Trec Conf") configuration.maximumCallGroups = 1 configuration.maximumCallsPerCallGroup = 1 configuration.supportsVideo = false configuration.supportedHandleTypes = [.generic] configuration.iconTemplateImageData = UIImage(named: "callkit-icon")?.pngData() let callProvider = CXProvider(configuration: configuration) callProvider.setDelegate(self, queue: nil) callProvider.reportNewIncomingCall(with: callUUID!, update: callUpdate, completion: {error in}) We are noticing some problems on the call screen: on certain devices (iOS 18.4RC) the normal call screen appears and the user can answer or decline the call, on other devices (iOS 18.3, especially with dynamic island) only a phone icon appears in the upper right corner and no possibility to answer or deny call. Any idea on why we are encountering that behavior? Thanks
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108
Mar ’25