Hello, Our app supports family sharing skus, we successfully ran tests on family sharing features in sandbox, we noticed the feature does not work on live builds. The family member (child account) do see the subscription as "Shared with you". We attempted to restore multiple time and there is nothing to restore.

To receive server notifications from the App Store, follow the instructions in Enabling App Store Server Notifications. If your server doesn’t receive any notifications, check your server logs for any incoming web request issues, and confirm that your server supports the Transport Layer Security (TLS) 1.2 protocol or later. If you implement version 2 of App Store Server Notifications, call the Get Notification History endpoint. If there is an issue sending a notification, the endpoint returns the error the App Store received from your server. If your issue persists, submit a Feedback Assistant report with the following information: The bundleId or appAppleId of your app The date and time your issue occurred The raw HTTP body of your notification The affected transactionId(s) if applicable The version of App Store Server Notifications (i.e., Version 1 or Version 2) The environment (i.e., Production or Sandbox) To submit the report, perform these steps: Log into Feedback Assistant. Click on the Compose icon to create a new report. Select the Developer Tools & Resources topic. In the sheet that appears: Enter a title for your report. Select “App Store Server Notifications” from the “Which area are you seeing an issue with?” pop-up menu. Select “Incorrect/Unexpected Behavior” from the “What type of feedback are you reporting?” pop-up menu. Enter a description of your issue. Add the information gathered above to the sheet. Submit your report. After filing your report, please respond in your existing Developer Forums post with the Feedback Assistant ID. Use your Feedback Assistant ID to check for updates or resolutions. For more information, see Understanding feedback status.

I'm encountering an issue with In-App Purchases on Apple TV (tvOS): When a user initiates an IAP for the first time, the system prompts them to sign in with their Apple ID, and the purchase proceeds normally. However, on subsequent purchase attempts, if the Apple ID session has expired or additional verification is required, the system redirects the user to the Settings app to sign in again. After the user signs in via Settings, the app does not automatically return to the foreground. The user must manually press the Menu button to come back. Is this is the normal behaviour of apple tv for InApp purchase? or did I need any code improvement to solve this? What I'm trying to achieve: I'd like the app to automatically return to the foreground once the user has completed the Apple ID login in Settings. Is this behavior supported on tvOS? If not, is there any known workaround or best practice to guide the user back to the app smoothly? Any advice or guidance from Apple or other developers would be greatly appreciated!

When I test subscibe in sandbox，IOS says this transaction need to request parent’s approval。But this is a sandbox account，it don't have any family members

I have an auto-renewable subscription. I have two methods helping me keep track of when they are expired @MainActor public func isPurchased(product: Product) async -> Bool { guard let state = await product.currentEntitlement else { return false } switch state { case .unverified(_, _): return false case .verified(let transaction): await transaction.finish() return isTransactionRelevant(transaction) } } private func isTransactionRelevant(_ transaction: Transaction) -> Bool { if let revocationDate = transaction.revocationDate { logger.error("Transaction verification failed: Transaction was revoked on \(revocationDate)") return false } if let expirationDate = transaction.expirationDate, expirationDate < Date() { logger.error("Transaction verification failed: Transaction expired on \(expirationDate)") return false } if transaction.isUpgraded { logger.error("Transaction verification failed: Transaction was upgraded") return false } logger.info("Transaction verification succeeded") return true } I also have this that I can call to get the latest state of purchases @MainActor public func updateStoreKitSubscriptionStatus() async { var currentProductsPurchased: [Product] = [] for await result in Transaction.currentEntitlements { if case .verified(let transaction) = result { if isTransactionRelevant(transaction) { if let product = products.first( where: { $0.id == transaction.productID }) { currentProductsPurchased.append(product) } } await transaction.finish() } } self.purchasedProducts = currentProductsPurchased } Right now when a subscription expires the user needs to manually do some action that triggers updateStoreKitSubscriptionStatus() as it appears that expirations do not come through in Transaction.updates. I am surprised there does not seem to be a better way. Does StoreKit not notify you somewhere that an auto-renewable subscription has expired? Can you observe it in an ObservableObject? Or do I need to just frequently poll Transaction.currentEntitlements even if I dont expect frequent updates?

Hi To test SkAdNetwork, I installed the profile from the documentation (https://developer.apple.com/documentation/storekit/testing-ad-attributions-with-a-downloaded-profile) on my ios device. and turned off and on Allow Apps to Request to Track to change the idfa value. In this state, I installed the app (bundle id: id436731843) using SKAdNetwork with the following values at April 8th AM 01 (UTC) SkAdnetwork version: 3.0 fidelity fidelity=0, nonce=b3346a51-f7b5-42a2-a508-775a62317c83, timestamp=1744076349671, signature=... fidelity=1, nonce=b3346a51-f7b5-42a2-a508-775a62317c83, timestamp=1744076349672, signature=... itunesitem=436731843 network=87u5trcl3r.skadnetwork sourceapp=1220307907 I was hoping to get a postback after , but after a day, the postback is still not delivered. Any idea why the postback is not delivered? Thank you

Does anyone know why I set the offer code in Apple Store Connect, but when I call SKPaymentQueue.default().presentCodeRedemptionSheet() in the app, the app icon does not appear and I cannot find the offer code? THX

Hi everyone, I’m currently integrating auto-renewable subscriptions in my React Native app, and I’m encountering an issue with the StoreKit2 API. What Works I’ve successfully implemented in-app purchases, and I can purchase auto-renewable subscriptions without any issues. After the purchase, I’m receiving the following transaction details: ``{ "originalTransactionDateIOS": 1732733802000, "originalTransactionIdentifierIOS": "2000007891139879", "productId": "product.id", "transactionDate": 1732748202000, "transactionId": "2000007935522994", "transactionReceipt": "xxxxxxxxxxxxCwIBAwIBAQ" }`` The Problem When I send the transactionId to my server and call either getTransactionHistory or getTransactionInfo using the App Store Server API, I always receive an empty array as the response. Additionally, I’ve tried testing with StoreKit Testing in Xcode, but I consistently get 0 as the transactionId, which makes it impossible to verify the transactions. Here’s what I’ve done so far: I’m using a sandbox account for testing. The subscription purchase flow works, and the transactionId is successfully retrieved in the app. I’ve double-checked that the transactionId sent to the server matches the one from the app. Thanks in advance!

What platform are you targeting? And what version? iOS, testing in Sandbox on a physical device. What version of Xcode are you using? [Xcode __] What version of the OS are you testing on? iOS 18 on iPhone 15 pro. What specific API are you using? StoreKit 2 via Flutter’s in_app_purchase plugin (Dart), which uses in_app_purchase_storekit under the hood. What are the exact steps you took? In App Store Connect, I created several Consumable IAPs (status “Ready to Submit”). Example product IDs: USD3.99TenMinuteCoffeePlan (Consumable) USD24.99OneHourDinnerPlan (Consumable) USD14.99InviteAFriendAsGenie (Consumable) Signed in as a Sandbox tester on device (Settings → App Store → Sandbox Account). App queries products with InAppPurchase.instance.queryProductDetails(ids) — products load successfully. Call buyConsumable(purchaseParam: PurchaseParam(productDetails: ...)). Listen to purchaseStream and log PurchaseDetails. If something failed, what are the symptoms? The purchase sheet often does not appear. The purchase stream reports PurchaseStatus.restored, immediately, for SKUs that are marked Consumable. Example log lines (from Dart): Products loaded: 6 Product: id=USD3.99TenMinuteCoffeePlan, price=3.99 Product: id=USD24.99OneHourDinnerPlan, price=24.99 Product: id=USD14.99InviteAFriendAsGenie, price=14.99 Purchase update: productID=USD3.99TenMinuteCoffeePlan, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000000991974131 Purchase update: productID=USD24.99OneHourDinnerPlan, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000000992079251 Purchase update: productID=USD14.99InviteAFriendAsGenie, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000000999910991 Purchase update: productID=USD29.99InviteAFriendAsGenie, status=PurchaseStatus.restored, pendingComplete=false, purchaseID=2000001003571920 If nothing failed, what results did you see? And what were you expecting? Actual: restored events (no sheet) for items configured as Consumable. Expected: For Consumables, a purchase sheet followed by purchased status. Consumables shouldn’t “restore”. What else have you tried? Verified every SKU shows Type = Consumable and Ready to Submit in App Store Connect; “Cleared for Sale” enabled; pricing/localization filled. Created new product IDs (to avoid any prior non-consumable history). Verified I’m not calling restorePurchases. In the listener, I only grant benefits on PurchaseStatus.purchased (not on restored). Observed that queryProductDetails succeeds; some IDs that aren’t fully configured return “not found,” as expected. Minimal code (core bits): final _iap = InAppPurchase.instance; Future<void> init() async { final resp = await _iap.queryProductDetails({ 'USD3.99TenMinuteCoffeePlan', 'USD24.99OneHourDinnerPlan', 'USD14.99InviteAFriendAsGenie', 'USD29.99InviteAFriendAsGenie', }); _products = resp.productDetails; _sub = _iap.purchaseStream.listen(_onUpdates); } Future<void> buy(ProductDetails p) async { final param = PurchaseParam(productDetails: p); await _iap.buyConsumable(purchaseParam: param); // iOS SK2 path } void _onUpdates(List<PurchaseDetails> list) async { for (final pd in list) { print('status=${pd.status}, id=${pd.productID}, pending=${pd.pendingCompletePurchase}, purchaseID=${pd.purchaseID}'); switch (pd.status) { case PurchaseStatus.purchased: // deliver & (if pendingCompletePurchase) completePurchase break; case PurchaseStatus.restored: // for consumables, I do not deliver here break; default: break; } } } Questions for the community/Apple: Under what conditions would StoreKit 2 return restored for a SKU that’s set to Consumable? Is there any server-side caching of old product type or ownership tied to a product ID that could cause this in Sandbox? Is “Ready to Submit” sufficient for Sandbox testing of IAPs, or must the SKUs be attached to a submitted build before StoreKit treats them as consumable? If a product ID was ever created/purchased as Non-Consumable historically, does creating a new ASC entry with the same string ID as Consumable still cause restored for that tester? Besides creating brand-new product IDs and/or resetting the Sandbox tester’s purchase history, is there any other recommended way to clear this state? Happy to provide a device sysdiagnose or a stripped test project if that helps. Thanks!

Dear community, Context My company operates in the European Union, where not so long ago there appeared the possibility to accept an ["Alternative Terms Addendum for Apps in the EU"] (https://developer.apple.com/contact/request/download/alternate_eu_terms_addendum.pdf), which, among others, gives us the possibility to use an alternative payment provider, other than Apple's In App Purchase PSP system (ref: Apple docs). My company did accept it and was granted the StoreKit External Purchase Entitlement (com.apple.developer.storekit.external-purchase) entitlement, with which we integrated a different PSP, so now we want to incorporate the reporting to Apple's External Purchase Server API. We are currently integrating with the External Purchase Server API and have encountered a couple of issues I would appreciate clarification on: Question 1 Is there a way to retrieve an overview or summary of the current subscription states on Apple’s servers as a result of the submitted reports to External Purchase Server API? Specifically, I would like to verify the expected outcomes before the monthly invoice is issued by Apple and to understand the subscription states for the test users I used during this process and for future reference as well. Question 2 In one scenario, I initiated a one-year subscription, and in the middle of its period, I submitted a RENEWAL for one month with a higher price. I expected the request to fail due to overlapping periods and/or pricing conflicts, but both submissions were accepted without error. Do you have an idea about: What happens at the end of the renewed month? Will the subscription continue with the renewed (higher) amount, revert to the original (lower) annual rate, or be canceled? Where can I view the final state and billing plan for that subscription? Thank you for your assistance, we are looking forward for any kind of help or information regarding this topic.

I'm encountering an issue with the App Store Server API where the appAccountToken is not preserved when users migrate their Apple ID email addresses. I've submitted Feedback Assistant ticket FB18709241 but wanted to check if anyone else has experienced this and get community input on best practices. The Issue When a user migrates their Apple ID from one email to another (e.g., from olduser@example.com to newuser@icloud.com), the App Store creates a new subscription transaction with a different originalTransactionId, but the appAccountToken is not carried forward from the original transaction. What I'm Seeing note: these values are fake When querying /inApps/v1/subscriptions/{originalTransactionId} with the either post-migration transaction ID or the pre-migration transaction ID, the API returns both transactions: Pre-migration transaction (status: 2 - inactive): originalTransactionId: "12345678910111" Contains: "appAccountToken": "abc123-def456-ghi789" Post-migration transaction (status: 1 - active): originalTransactionId: "67891011121314" Missing: appAccountToken entirely The Problem The appAccountToken is our only way to link App Store subscriptions to user accounts. Without it on the new transaction: Users lose access to premium features despite having valid subscriptions Server-side renewal notifications can't be matched to user accounts Manual support intervention is required for each affected user Questions for the Community Has anyone else encountered this issue with Apple ID migrations? What's the recommended approach for handling this scenario? Is there an alternative mechanism to maintain the subscription-to-user linkage across migrations? Questions for Apple Engineers Is this the expected behavior, or should the appAccountToken be preserved? Are there any planned improvements to handle this migration scenario? What's the best practice for developers to handle this case? Interestingly, both the old and new transaction IDs return the same JSON response from the App Store Server API, suggesting Apple maintains internal linkage between these transactions, but the appAccountToken isn't carried forward to the active transaction. Any insights or similar experiences would be greatly appreciated! Thank you!! Feedback Assistant: FB18709241

I'm trying to understand the IAP development process. I created my first Product on App Store Connect and am trying to build my app to use it. However it keeps failing with "Invalid product ID.". From what I've read, this is because the product has not yet gone through review. But what I don't understand is, of course it hasn't gone through review yet, because trying to use it in any capacity fails, even though I'm using a real physical device and using a Sandbox User. Is this the correct workflow? It seems very backwards that I have to submit the product for review, even before I know how it's going to be used. I'm still building the screen for the product page, and haven't even started touching any backend APIs, yet it's asking for screenshots. Am I misunderstanding something here?

Hi, I am trying to obtain the subscription expiry date or purchase date from server using Storekit2 for my project. I have an account which is already having an active subscription but it still says no purchase found. Thanks

Hi everyone, I’m seeing a consistent one-day discrepancy between the expiresDate returned by the App Store Server API and the “Expires on” date shown in the iOS Settings / App Store subscription list. I’d like to confirm whether this behavior is expected or if I’m misunderstanding the way Apple rounds dates. Reproduction steps Step Action Result 1 Purchase a 1-month auto-renewable subscription on 23 June 2025 14:00 JST (UTC+9) Transaction succeeds 2 Immediately fetch the transaction with GET /inApps/v1/subscriptions/{transactionId} Response contains "expiresDate": "2025-07-23T05:00:00Z" (= 23 July 2025 14:00 JST) 3 On the same device open Settings › Apple ID › Subscriptions (or App Store › Account › Subscriptions) UI shows Expires on: 22 July 2025 The same happens for every monthly renewal and on multiple devices. Region is Japan, device time zone Asia/Tokyo. What I understand so far (and my hypothesis) Apple’s docs say a monthly subscription renews “on the same calendar date” of the next month, so renewal in this example is 23 July. If the renewal is scheduled for 23 July at 14:00 JST, the subscription is fully usable until the end of 22 July in calendar terms, because the new billing period starts the moment the 23rd begins in Apple’s canonical time zone. Therefore, it might be intentional for the UI to display 22 July—i.e., “you can keep using it through the 22nd; on the 23rd it renews.” This hypothesis makes sense internally, yet it still looks confusing to end users who read “Expires on 22 July” and assume access ends at 00:00 on the 22nd, a whole day earlier than in reality. Questions Is showing the day before the renewal date the official/expected behavior? If so, could Apple clarify that the “Expires on” label represents the last full calendar day rather than the exact expiry timestamp? Which value should we surface in-app when telling users “Your subscription is valid until …”? The server’s expiresDate (precise to the second, converted to user time zone), or A UI-style date that’s one day earlier, matching Settings / App Store? Does Apple have a public document describing this rounding/visual convention? Have other developers encountered user confusion about the apparent 1-day “shortening” and, if so, how did you word your in-app messaging? Any insight from Apple engineers or fellow developers would be greatly appreciated. Thank you!

In the app we're distributing, we've identified a user where the Get All Subscription Statuses API returns two original transaction IDs in the data response. This user has gone through cancellations and re-subscriptions since their initial purchase. Meanwhile, despite maintaining a continuous subscription, a notification suddenly arrives on the renewal date with original_transaction_id2. +---------------------------+---------------------------+---------------------+ | original_transaction_id | notification_type | subtype | +---------------------------+---------------------------+---------------------+ | original_transaction_id1 | SUBSCRIBED | INITIAL_BUY | ~ Repeated cancellations and re-subscriptions ~ | original_transaction_id1 | SUBSCRIBED | RESUBSCRIBE | | original_transaction_id2 | SUBSCRIBED | INITIAL_BUY | +---------------------------+---------------------------+---------------------+ Although it can be inferred from the interface definition of the API itself that multiple original transaction IDs may be returned, what causes multiple original transaction IDs to be returned? Furthermore, is it possible to reproduce the case where multiple original transaction IDs are returned in the sandbox environment provided by Apple? As for this app, it: Uses subscriptions through in-app purchases. Does not offer upgrades, downgrades, or crossgrades, having only one product. Has never undergone price increases or decreases. Is distributed exclusively in Japan.

We use the Transaction Info API for Apple Pay verification, but due to a surge in player payment requests during major game version updates, we've encountered a large backlog of orders and are unable to process all verifications in time. We're wondering if anyone knows the process for requesting an increase in the QPS limit? QAQ

I implemented consumable in-app purchases in an iPhone app using ProductView(). When I tap the payment button in ProductView(), I am taken to the payment screen and once the payment is completed the next code seems to be executed, so there doesn't seem to be a problem, but if I tap the payment button in ProductView() again, the next code is executed without taking me to the payment screen. This means that a single payment can be made multiple times. Can someone help? ProductView(id: "geminiOneMatch") .productViewStyle(.compact) .padding() .onInAppPurchaseCompletion { product, result in if case .success(.success(_)) = result { // 課金が成功した場合の処理 gemini.addOneMatch(amount: 20) popUpVM.geminiOneMatchPopUp = false dataManageVM.generateRespons(locale: locale) } }

Hello, Apple App Store Server API Team! I have one questions about the identifiers provided by Apple App Store Server API. Could you please answer? We are running an iOS App. In our app, the transactionId we get from Apple App Store Server API is called T1. (Example) Q1. Is it correct that other iOS apps cannot get T1 for transactionId from Apple App Store Server API? (I'm wondering if the transactionId is globally unique across apps.) Thank you!

Hello, I'm encountering an issue when trying to use the subscriptionGroupLookups endpoint in the App Store Connect API. Despite having the correct setup, I continue to receive a 404 NOT FOUND error when making requests to: GET https://api.appstoreconnect.apple.com/v1/subscriptionGroupLookups Here is the current state of my environment: I am the Account Holder of the App Store Connect account The App Store Connect API key has been successfully created I have the correct Key ID, Issuer ID, and .p8 private key I can authenticate and access the apps and subscriptionGroups endpoints However, the subscriptionGroupLookups endpoint always returns: { "errors": [ { "status": "404", "code": "NOT_FOUND", "title": "The specified resource does not exist" } ] } I suspect that LookUp Keys (UUIDs) have not been assigned to our subscription groups, even though they were created and are active in App Store Connect. There is no “Request Access” button visible under the Integrations tab (as mentioned in Apple support instructions), and my keys appear under “App Store Connect API” > “Keys” as active. Questions: How can I ensure that LookUp Keys are assigned to my subscription groups? Is there a way to trigger this manually or via support? Has anyone successfully resolved this? Any advice or experience would be greatly appreciated. Thank you!

I am currently using StoreKit2 to set up the in-app purchase subscription flow, and I have already configured the subscription products in App Connect. I created a StoreKit Configuration file in Xcode and used it in the scheme. However, after completing the purchase, the transaction.jsonRepresentation data returns a transactionId of 0. After checking the documentation, I found that I need to disable the StoreKit Configuration and enable Sandbox Testing. But after disabling the StoreKit Configuration, I can't retrieve the real product data using Product.products(for: productIds). I can confirm that the ProductId I provided is real and matches the data configured in App Connect. Could you please help me identify the issue?