Device Management

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Allow administrators to securely and remotely configure enrolled devices using Device Management.

Device Management Documentation

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Regarding User Enrollment Testing
Hi Team, The User Enrollment introduced by Apple back was really great I was trying to test out that .As per the implementation details provided by apple for Simple Authentication - User Enrollment Flow. Below are the steps I followed to implement it. Step 1) Making a /.well-known/com.apple.remotemanagement url and sending a json as for byod which apple has detected successfully. Step 2) Apple making a POST request to BaseServer URL of MDM to get enrollment profile ( At this Step as there is not Authorization header I sent a 401 with WWW-Authenticate header with scheme and url as mentioned by apple) Step 3) Apple has requested With GET to get the html page to show to the user from the url mentioned in WWW-Authenticate header. Step 4) Here there is a tweak the HTML page I actually shown doesn't contains any form as it is for testing purposes. I Simply had a button which upon clicking sends a POST to my url with empty JSON using axios library where from the server I sent a 308 redirect with Location header as mentioned by apple apple-remotemanagement-user-login://authentication-results?access-token=dXNlci1pZGVudGl0eQ Where after I expect the ASWebAuthenticationSession to end and apple to start Second Enrollment attempt with acces token as Authorization Bearer token But the Screen showing the HTML page doesn't go away and neither apple started any steps to get the Enrollment profile from MDM server . Am I commiting any mistakes here.Could you please help on going with it.
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1.1k
Oct ’22
WiFi Lock (aka 'Join only Wi-Fi networks installed by a Wi-Fi payload') issues
I am experiencing issues when pushing the "WiFi Lock" profile via MDM or the "Join only Wi-Fi networks installed by a Wi-Fi payload'" Restriction via Apple configurator 2. I am pushing a WiFi Authentication profile along side it which means that the wifi lock profile is suppose to force the device to only be able to connect to the wifi authentication profile that was pushed to the device via MDM. However, what end up happening, the device "forgets" or does not recognize the pushed wifi auth profile that it has after device reboot. It ends up not showing any available wifi networks and wont allow the device to connect to wifi. The only way i can fix it, is if i push the wifi authentication profile to the device again via cellular. It then remembers it and will connect. But as soon as the device reboots and sometimes it does not even need to reboot it will forget it. What could be going on with this?
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618
Dec ’22
Issue with SSO
We are facing issue SSO from some days its was working fine few days before. In apple devices, we are facing issue that once user enters the username and password, it is asking again when user logs in. All things were fine no changes in system only thing, this issue started happening for may be iOS 16 updated. We have implemented SSO using Microsoft AD. Things working for all other OS (Windows, Android) except iOS.
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442
Sep ’23
Exploring Time-Based Activation Predicates in Declarative Device Management (DDM)
Hello Apple Community, I've been delving into the realm of time-based activation predicates through DDM. In my recent pursuits, I've been experimenting with the device's local time to evaluate a predicate expression and apply activation configurations. Is it possible to achieve this? Our DDM currently leverages device status items and server management properties to activate predicates. These predicates come to life when the logic becomes true, initiating activations seamlessly. While the Apple Predicate Guide provides a solid foundation, I've encountered some challenges when it comes to time-based expressions. The guide covers basics such as context and numerical-based predicates, but I find myself seeking more clarity on implementing time-based logic effectively. If any of you have insights, tips, or experiences to share regarding time-based activation predicates expressions in declarative device management, your input would be immensely valuable. I'm particularly interested in understanding practical approaches and gaining a deeper comprehension of the nuances involved. Thank you in advance.
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860
Nov ’23
How to configure settings to enable communication with the AppStore
◆premise ① We are planning to use self-produced App (published in AppStore) which is installed on our iPad in a closed network. ② We will implement the update of the app automatically. ◆Question In order to allow the automatic update of the app in AppStore, do we need to allow communication with servers or domains? If it is a case, could you tell us the port number for this connection?
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385
Nov ’23
[MDM] How can we trigger retrying app installation after assigning VPP license via declarative device management?
I tried the new feature of iOS 17.2 com.apple.configuration.app.managed A configuration and its activation are defined with the data like this. { "Identifier": "389459bf-0902-58dd-be0e-11c83c695a8b", "Type": "com.apple.configuration.app.managed", "Payload": { "InstallBehavior": { "Install": "Required", "License": { "VPPType": "Device" } }, "BundleID": "com.microsoft.Office.Powerpoint" }, "ServerToken": "..." } After distributing the configuration with DeclarativeDevicement MDM command, an error is notified via status channel app.managed.list. { "active": true, "identifier": "389459bf-0902-58dd-be0e-11c83c695a8b", "valid": "valid", "server-token": "21b95e4cb0b616a3ac77a5905ed08756fa36f605ad1a30a9bd347a4a8092532c" }, "app": { "managed": { "list": [ { "state": "failed", "declaration-identifier": "389459bf-0902-58dd-be0e-11c83c695a8b", "identifier": "com.microsoft.Office.Powerpoint", "name": "Microsoft PowerPoint", "reasons": [ { "code": "Error.LicenseNotFound" } ] }, After VPP license for the app is assigned, I tried to issue DeclarativeManagement command again. However iOS device doesn't fetch the configuration because it is not changed. App installation is not retried even after the valid license is assigned. How can we trigger the retrying installation? Thank you
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461
Dec ’23
Subject: PPPC Config File Issue: App Disappears from Security & Privacy in Standard User
I'm encountering a strange issue with PPPC configuration files and app visibility in Security & Privacy for standard users on the latest macOS version. The Scenario: I created a PPPC file granting accessibility and screen recording permissions for my app. I deployed the PPPC file to devices using MDM. Surprisingly, the app doesn't appear under Security & Privacy > Privacy > Screen Recording or Accessibility for standard users. However, if I remove the PPPC file, the app instantly shows up in those locations. What I've Tried: Double-checked the PPPC file syntax and permissions configuration. Redeployed the PPPC file and verified successful installation on devices. Restarted devices and re-registered the MDM profile. The Impact: This issue prevents standard users from granting my app the necessary permissions through the standard system interface. They require admin intervention to grant permissions manually, which is inconvenient and not ideal for our workflow. Seeking Help: I'm reaching out to the community for any insights or suggestions on resolving this issue. Has anyone encountered a similar problem with PPPC files and standard user permissions? Any advice or potential solutions would be greatly appreciated!
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482
Dec ’23
How to enable push notification settings for PWA app with App Restriction payload?
Push notification for PWA app is supported on iOS >= 16.4. I want to restrict app usage using Restriction payload of configuration profile. Formerly we could it by defining a restriction like this. (actually via MDM) <key>whitelistedAppBundleIDs</key> <array> <string>com.apple.webapp</string> </array> However on iOS >= 17.0, the notification setting of the PWA app is disappeared!! Without the restriction payload, or with the restriction payload without whitelistedAppBundleIDs, the notification setting for the PWA app is shown as expected. Also we discovered that the issue can be avoided by adding com.apple.WebKit.PushBundle.xxxxxx into the restriction payload. <key>whitelistedAppBundleIDs</key> <array> <string>com.apple.webapp</string> <string>com.apple.WebKit.PushBundle.7880D99FB56F4FF7B5DC019E0EDBCBD0</string> </array> com.apple.WebKit.PushBundle.7880D99FB56F4FF7B5DC019E0EDBCBD0 can be found with console log using Apple Configurator. However it cannot be found via MDM command (ex. InstalledApplicationList). We want to configure and install the restriction payload into multiple devices via MDM. So how can we know the com.apple.WebKit.PushBundle.xxxxxx via MDM? or how can we enable push notification settings for PWA apps with restriction payload? Thank you
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573
Dec ’23
Behavior of AssociatedDomains in applayervpn
hi! https://developer.apple.com/documentation/devicemanagement/applayervpn I have a question about AssociatedDomains in the AppLayerVPN reference above. From the description, I believe that this property triggers the VPN when the app is launched with a universal link and connects to the domain specified in AssociatedDomains. Is that correct in your understanding? I specified "twitter.com" as a test, and the VPN was not triggered when the universal link was executed from safari, etc. How can I make a VPN connection with the domain connection specified in the AssociatedDomains property? If you could please let us know with some real life examples. I will pass on your thanks in advance. Thanks.
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Jan ’24
【Device Management】 About Cellular PrivateNetwork
Hello, Dear Engineers I have distributed a management profile from Aplle Configurator to my terminal with reference to the following document https://developer.apple.com/documentation/devicemanagement/cellularprivatenetwork Situation: We tested the device in an environment where both Wi-Fi and cellular connections were available, Wi-Fi seemed to have priority in the operation. This is because CellularDataPreferred, which is set in the distributed management profile, is enabled, I would like cellular to be given priority. I am using iPhone 15 (iOS 17.1.2). Question: ・Is there anything else missing besides the Profile Example to make CellularPrivateNetwork's Device Management Profile work properly? ・Has anyone confirmed that CellularPrivateNetwork's Device Management Profile works correctly? BestRegards
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Jan ’24
I Want to know the NotNow status returned by MDM commands on Apple devices.
Please tell me about the NotNow status returned by the MDM command for Apple devices. ◾️I would like to check I am aware that there are some MDM commands that return a status NotNow when the device is locked and the command cannot be executed. I am aware of InstallProfileCommand and SecurityInfoCommand. https://developer.apple.com/documentation/devicemanagement/installprofilecommand https://developer.apple.com/documentation/devicemanagement/securityinfocommand Please answer the following two questions. ◾️Question I would appreciate an answer with the official name of the command and the URL of the command's reference, if possible. Question 1 Please tell us if there are commands other than InstallProfileCommand and SecurityInfoCommand that return status NotNow because the command cannot be executed if the terminal is locked. Question 2 Please tell us if any of the following commands return the status NotNow because the command cannot be executed if the terminal is locked. DeviceConfiguredCommand AvailableOSUpdatesCommand ScheduleOSUpdateCommand OSUpdateStatusCommand
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Jan ’24
Issue with Installation of App via DDM - ManagedAppDistribution.ManagedAppDistributionError
Hello Apple Community, Issue encountered during the installation of an app via DDM (Declarative Device Management) on iOS 17.3 devices. When applying an app configuration and managed app list status event through declarative management, the configuration is successfully applied, but the configured app is not being installed on the device. Upon closer inspection, we have identified that the error "ManagedAppDistribution.ManagedAppDistributionError" is being logged during this process. My Configuration: { "Type": "com.apple.configuration.app.managed", "Identifier": "com.mdm.1740e623-4361-498d-af02-b433500d58bd.ManagedAppDDM", "ServerToken": "1706282674113", "Payload": { "AppStoreID": "361309726", "InstallBehavior": { "License": { "VPPType": "Device" }, "Install": "Required" } } } { "Type": "com.apple.configuration.management.status-subscriptions", "Identifier": "com.mdm.9c70c80f-406a-425a-8829-1025652f05c6.ManagedAppListStatus", "ServerToken": "1706282673976", "Payload": { "StatusItems": [ { "Name": "app.managed.list" }, { "Name": "mdm.app" }, { ... } ] } } DDM Response: { "StatusItems": { "management": { "declarations": { "activations": [ { "active": true, "identifier": "DEFAULT_ACT_0", "valid": "valid", "server-token": "1706282674113" } ], "configurations": [ { "active": true, "identifier": "DEFAULT_STATUS_CONFIG_0", "valid": "valid", "server-token": "3" }, { "active": true, "identifier": "com.mdm.1740e623-4361-498d-af02-b433500d58bd.ManagedAppDDM", "valid": "valid", "server-token": "1706282674113" }, { "active": true, "identifier": "com.mdm.9c70c80f-406a-425a-8829-1025652f05c6.ManagedAppListStatus", "valid": "valid", "server-token": "1706282673976" } ], "assets": [], "management": [] } } }, "Errors": [ { "Reasons": [ { "Code": "ManagedAppDistribution.ManagedAppDistributionError.0", "Description": "The operation couldn’t be completed. (ManagedAppDistribution.ManagedAppDistributionError error 0.)" } ], "StatusItem": "app.managed.list" } ] } Note : The ManagedAppDistribution framework extension appears to not be implemented in this context. Kindly help us with this issue. Thanks in advance.
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748
Jan ’24
Platform SSO saveLoginConfiguration error
Hi all. I'm trying to implement a Platform SSO extension for macOS and I'm freaking out. It's so complicated and with almost zero guidance documentation. I established a starting point in my SSO extension and I get the registration request to my beginDeviceRegistrationUsingLoginManager (I managed all the AASA file, MDM stuff). In this method I'm creating a ASAuthorizationProviderExtensionLoginConfiguration and I try to save it into the loginManager (ASAuthorizationProviderExtensionLoginManager which I get from the method) using saveLoginConfiguration. It worked fine, and without changing anything I started getting the next error: failed to save loginConfiguration: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1000 "(null)" UserInfo={NSUnderlyingError=0x7ff77ff63b30 {Error Domain=com.apple.PlatformSSO Code=-1008 "Token endpoint URL is not approved profile URL." UserInfo={NSLocalizedDescription=Token endpoint URL is not approved profile URL.}}} This is my configuration: ASAuthorizationProviderExtensionLoginConfiguration *loginConfiguration = [[ASAuthorizationProviderExtensionLoginConfiguration alloc] initWithClientID:@"***" issuer:@"https://auth.platformsso.ping-eng.com/as" tokenEndpointURL:[NSURL URLWithString:@"https://auth.platformsso.ping-eng.com/as/token"] jwksEndpointURL:[NSURL URLWithString:@"https://auth.platformsso.ping-eng.com/as/jwks"] audience:@"***"]; And this is where it breaks: BOOL saveConf = [self.loginManager saveLoginConfiguration:loginConfiguration error:&confError]; Can someone help me with this error please?
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967
Jan ’24
Cellular Private Network Profile not working
The new profile added to manage the cellular private network is not getting installed on the device end - https://developer.apple.com/documentation/devicemanagement/cellularprivatenetwork?changes=_9 When we try to oinstall the profile we get these error messages. {'Status': 'Error', 'CommandUUID': '556d4936-7514-4121-af8d-3f0bf855a9e6', 'ErrorChain': [ {'ErrorCode': 4001, 'ErrorDomain': 'MCInstallationErrorDomain', 'USEnglishDescription': 'Profile Installation Failed', 'LocalizedDescription': 'Profile Installation Failed'}, {'ErrorCode': 4001, 'ErrorDomain': 'MCInstallationErrorDomain', 'USEnglishDescription': 'Profile Failed to Install', 'LocalizedDescription': 'Profile Failed to Install'}, {'ErrorCode': 1009, 'ErrorDomain': 'MCProfileErrorDomain', 'USEnglishDescription': u'The profile \u201cprivate network policy\u201d could not be installed.', 'LocalizedDescription': u'The profile \u201cprivate network policy\u201d could not be installed.'}, {'ErrorCode': 4001, 'ErrorDomain': 'MCInstallationErrorDomain', 'USEnglishDescription': u'The payload \u201cPrivate Mobile Networks\u201d could not be installed.', 'LocalizedDescription': u'The payload \u201cPrivate Mobile Networks\u201d could not be installed.'}], 'UDID': '00008101-001E1DCA3A81001E'}
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557
Jan ’24